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Page 1: QEpurpose of the ITIL Foundation certificate in IT Service Management is to ensure that the candidate has gained knowledge of the ITIL terminology, structure and basic concepts and
Page 2: QEpurpose of the ITIL Foundation certificate in IT Service Management is to ensure that the candidate has gained knowledge of the ITIL terminology, structure and basic concepts and
Page 3: QEpurpose of the ITIL Foundation certificate in IT Service Management is to ensure that the candidate has gained knowledge of the ITIL terminology, structure and basic concepts and
Page 4: QEpurpose of the ITIL Foundation certificate in IT Service Management is to ensure that the candidate has gained knowledge of the ITIL terminology, structure and basic concepts and
Page 5: QEpurpose of the ITIL Foundation certificate in IT Service Management is to ensure that the candidate has gained knowledge of the ITIL terminology, structure and basic concepts and

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