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Putting People First. Devon’s vision…. Our Putting People First overall vision… Our aim is to build strong communities in which everyone can play an active role and take control of their lives. We want to promote independence and choice and provide support and protection to the most - PowerPoint PPT Presentation
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PuttingPeople First
Devon’s vision…
Our Putting People First overall vision…
Our aim is to build strong communities in whicheveryone can play an active role and take controlof their lives.
We want to promote independence and choice andprovide support and protection to the mostvulnerable.
Devon’s vision…
Our staff must be able to:
• support independence and well-being• support choice and give people a say in the
services they receive• provide high quality care to people with high
levels of need• provide services in local communities closer to
people’s homes.
Devon’s vision…The people we support must be able to:
• stay healthy and safe in their own home• enjoy a good quality of life through access to leisure and
social activities• make a positive contribution to their community through
employment, volunteering and involvement in decision making
• maintain personal dignity and take control of their lives by exercising choice
• realise a sufficient income to meet their needs and participate in community life
• have equality of access to services and protection from discrimination and harm.
Why?
• Changing context:– Demographic pressures– Financial pressures– Changing expectations
• Changing priorities:– Develop capacity of people in their communities– Universal services; use what’s available to all– Targeted services; focused but not means-
tested.
Population structure in Devon
• Devon’s population is older than the England average
Population comparison
• Devon’s population is older than the England average and the comparator group
Assessments: 18-64 years
• We assess more Physical and Sensory cases than comparative authorities, but it’s more stable
Assessments – Older People
• We assess more people than the England average and comparator authorities and this is rising• This takes into account our age profile as it is per 1000 of the population• We are efficient at assessing people, but assess too many and need to be meeting needs in other ways - info/advice, prevention, early intervention and reablement.
Working together
We consult and discuss Putting People First developments with:
• Our User led Organisation Fusion, they take part in all the Theme Board meetings
• Service User and Carer reference group• Provider reference group• Operational Staff Reference group• We are gathering case studies – do you have
any examples?
Updates from each of the Putting People
First (PPF) themes…
Progress – August 2010
Putting People First update – August 2010
We want people stay healthy and living
independently for as long as possible,
ensuring people have the choice and
control over their own planning and
support.
• www.devon.gov.uk/choice_and_control
Choice and Control Theme
Putting People First update – August 2010
A new factsheet Personal Budgets (FS7) contains more information about this new way of working
• www.devon.gov.uk/factsheets
Answers to frequently asked questions are online:
• www.devon.gov.uk/ppf_faqs
Personal Budgets
Putting People First update – August 2010
The consultation is now closed:
www.devon.gov.uk/2010chargingpolicy
Our aim is to offer Personal Budgets to eligiblepeople, following an assessment, from October2010.
Charging Policy
Putting People First update – August 2010
There is an ongoing rise in Direct Payments.
A charge-card option to deliver Personal Budgetsis being considered.
Direct Payments
Putting People First update – August 2010
We held a Provider Engagement Network (PEN)County Meeting on 27 July for providers to developthe role of social care services across the county.
Read the more online:www.devon.gov.uk/providerengagement
Market Shaping
Putting People First update – August 2010
We could use this telephone service to
monitor agency carers employed through
Direct Payments and Personal Budgets.
We are working with people who currently useDCC services and their carers to discuss thesystem in terms of Direct Payments and PersonalBudgets.
Electronic Home Care Monitoring
Putting People First update – August 2010
• Staff and managers have completed Personalisation Culture Workshops
• More 'Putting People First Practically' training is due in September for Care Direct Plus, Complex Care Teams and Learning Disability Teams.
Staff training
Putting People First update – August 2010
Transport, leisure and education as well
as information, advice and advocacy
www.devon.gov.uk/universal_services
Universal Services Theme
Putting People First update – August 2010
We have revised leaflet 1 ‘Social Care for AdultsExplained’ (updated August 2010) It is available now with added information onpersonal budgets and other changes to the waywe work:
• www.devon.gov.uk/factsheets
We will review our public information and webpages over the summer.
Public Information Strategy
Putting People First update – August 2010
We hope to merge the web-based localinformation system – currently the public-facingCommunity Directory – with the internal DevonCare Directory of contracts information.
• www.devonline.gov.uk/community
We are also working with Libraries and Adult &Community Services to promote a social care
presence.
Public Facing Care Directory
Putting People First update – August 2010
Helping people early enough and in
the right way, so that they stay healthy,
recover quickly and maintain their
Independence.
www.devon.gov.uk/early_intervention_and_prevention
Early Intervention & Prevention Theme
Putting People First update – August 2010
We are currently consulting with 600 staffemployed throughout domiciliary and day care.
A group made up from operational staff, OTs andproject leads met for the first time and discussedthe service design. A draft operating model hasnow been produced.
Social Care Reablement
Putting People First update – August 2010
We held three successful evening retailers events in July across the county.
• 42 retailers attended • 20 are interested in becoming part of the
prescription model.
A working catalogue has been prepared and staff have been consulted.
Community Equipment
Putting People First update – August 2010
Staff should ‘Be aware – think Telecare’ whenoffering any care. Examples could include bedsensors and movement sensors.
• An assessment tool is being piloted throughout Devon.
Telecare
Putting People First update – August 2010
June – we advertised for organisations to express interest to transfer ownership of 19 of our residential homes.
July – we held a focus group question and answer session
August – we aim to meet with potential bidders who have been short-listed in the pre qualification process to explain the tender process.
www.devon.gov.uk/ext_res_care_services
Residential Care Transfer
Putting People First update – August 2010
Making sure everyone has the
opportunity to be part of a community
and experience the friendships and care
that can come from families, friends and
neighbours and community groups.
www.devon.gov.uk/social_capital
Social Capital Theme
Putting People First update – August 2010
We have developed a Joint EngagementStrategy which has been jointly developed byDevon County Council Adult & CommunityServices, Children and Young People Servicesand NHS Devon in partnership with LINkDevon, Fusion and Young Devon.
Find it online: www.devon.gov.uk/have-your-say
Joint Engagement
Putting People First update – August 2010
Contact us
For further information, or to talk to someone about
our services, call Care Direct in the ‘MyDevon’
Customer Service Centre on 0845 1551 007. More
information on how Devon is working to put people
first can also be found on our website:
www.devon.gov.uk/puttingpeoplefirst
Putting People First update – August 2010