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RRRRRobooboobooboobotics -tics -tics -tics -tics - Is the UK lagging behind?

The world market forindustrial robots peaked in

2005 with 126,700 newly

installed industrial robots �30% more than 2004.

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Whilst robotics investment boomed in Asia and Americain 2005, order intakes in Europe were far moremoderated. Outside of the automotive industry, wherethe lion�s share of robots can be found, the demand forindustrial robots is steadily increasing in emergingmarkets/general industry, especially packaging, food,rubber and plastics and machinery � these areasexperienced a combined growth rate of 17% as a resultof technical developments. Notably in Europe, 30% morerobots were installed in the food industry than in bothAmerica and Asia.

As seen in the graph above,the UK�s take-up of roboticslags drastically behind therest of the world. This couldbe due to a perception thatrobots are expensive,complex to operate/program and unreliableamongst their many otherseemed pitfalls. GrahamGrahamGrahamGrahamGrahamHayes, Group ChairmanHayes, Group ChairmanHayes, Group ChairmanHayes, Group ChairmanHayes, Group Chairmanof The Bradman Lakeof The Bradman Lakeof The Bradman Lakeof The Bradman Lakeof The Bradman LakeGroupGroupGroupGroupGroup, holds a morepositive view: �The price ofrobots is 50% of what it was 8 years ago. Now withsimple programming and control software it means thatSME OEMs can take advantage of their many benefits toprovide the ultimate manufacturing solution.�

Continued on page 2

The International Federationof Robotics (IFR)

Exhibitors, Exhibitors, Exhibitors, Exhibitors, Exhibitors, don�t miss outat the Total show

Don�t just whinge,Don�t just whinge,Don�t just whinge,Don�t just whinge,Don�t just whinge,have your say!

Processing or packagingProcessing or packagingProcessing or packagingProcessing or packagingProcessing or packaging� which are you?

PharmaChem meetingPharmaChem meetingPharmaChem meetingPharmaChem meetingPharmaChem meetingfull report

Save money Save money Save money Save money Save money with R&D taxrelief

PPMA appoint PR agencyPPMA appoint PR agencyPPMA appoint PR agencyPPMA appoint PR agencyPPMA appoint PR agencyAD Communications

RoHS & WEEE RoHS & WEEE RoHS & WEEE RoHS & WEEE RoHS & WEEE �Controlled Chaos?

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Issue 04Issue 04Issue 04Issue 04Issue 04 Summer 2007

Graham Hayes, GroupChairman of The

Bradman Lake Group

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This issue has been sponsored by Festo DidacticThis issue has been sponsored by Festo DidacticThis issue has been sponsored by Festo DidacticThis issue has been sponsored by Festo DidacticThis issue has been sponsored by Festo DidacticFesto Didactic is the Training & Consulting arm of Festo, working with customersto support excellence in UK manufacturing industry www.festo.com/gb/didactic

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RRRRRobooboobooboobotics tics tics tics tics �

�� Robots now offer a solution where previouslyonly a highly manual process was financiallypossible. 

Dr Ken Young, Chairman, BARA

�As many as 50% of our lines now include a robot. Overthe last four years we�ve integrated over 100 robots onour lines and exported these to markets including the US,mainland Europe, Australia and the Far East. Demand forrobotic solutions is mainly coming from overseas marketsin a bid to reduce labour costs. Food manufacturers areexperiencing a shortage of packaging line labour as thejob requires staff to work in a cold environment, doing amonotonous task which can often lead to repetitivestress. In the UK we are seeing an influx of overseaslabour from Poland, Czechoslovakia and Bulgaria, ofpeople doing the jobs that robots should be doing tocreate higher efficiency and higher outputs. UKcustomers aren�t buying the amount of automation thatthey should be from PPMA members, and yet automationis possibly the only way for people to remain competitive.How do we increase the demand when robots are lesscomplex and cheaper to buy?� asks Graham.

Dr KDr KDr KDr KDr Ken Yen Yen Yen Yen Young,oung,oung,oung,oung,Chairman of the BritishChairman of the BritishChairman of the BritishChairman of the BritishChairman of the BritishAutomation andAutomation andAutomation andAutomation andAutomation andRobotics AssociationRobotics AssociationRobotics AssociationRobotics AssociationRobotics Association(BARA)(BARA)(BARA)(BARA)(BARA), reports that theUK is very slowly increasingits adoption of robotics:�Food is likely to become alarge user but the questionis when. Pundits have beenpredicting it for a long timebut the culture in theindustry is still not in its

favour and will not be while cheap labour remains anoption. Other growth areas are pharmaceuticals (wherehygiene, accuracy and high cost labour are important)and building products (where heavy weights mean thathealth and safety issues dominate). Notice that cost isnot a major driver in these industries.�

If less complex and lower cost systems alone don�t enticemanufacturers to adopt robotics, innovation could be thedifferentiator to help the UK combat globalisation. AEWDelford, manufacturers of slicing, portioning andweighing equipment, is innovating with automation andcreating new markets. TTTTTononononony Ambry Ambry Ambry Ambry Ambrose, Sales &ose, Sales &ose, Sales &ose, Sales &ose, Sales &Marketing Director of AEW DelfordMarketing Director of AEW DelfordMarketing Director of AEW DelfordMarketing Director of AEW DelfordMarketing Director of AEW Delford explains: �Westarted including robots in our equipment four years agoand have recently developed a robotic system with a newrange of patented grippers to handle unpackaged freshproducts. This has never been done satisfactorily beforedue to the complexity of handling a wet sticky product.However our system does so with ease as it can quicklyturn, twist and accurately place the product into thepackaging with the precision and speed not humanly

EditEditEditEditEditororororor,,,,, Kirsty Sharpe - Direct Tel. 01992 303408kirsty.sharpe@ppma.co.uk

Section Champions TSection Champions TSection Champions TSection Champions TSection Champions Tel. 020 8el. 020 8el. 020 8el. 020 8el. 020 87777773 873 873 873 873 8111111111111111E x e c u t i v eE x e c u t i v eE x e c u t i v eE x e c u t i v eE x e c u t i v e Chris Buxton (PPMA)P r o c e s sP r o c e s sP r o c e s sP r o c e s sP r o c e s s Mike Warren (Niro Pharma)PPMA ShowPPMA ShowPPMA ShowPPMA ShowPPMA Show Ian Crawford (Reed)PharmaChemPharmaChemPharmaChemPharmaChemPharmaChem Alan Isaacs (Consultant)R e g u l a t o r yR e g u l a t o r yR e g u l a t o r yR e g u l a t o r yR e g u l a t o r y Chris Buxton (PPMA)TTTTTececececechnical Serhnical Serhnical Serhnical Serhnical Servicesvicesvicesvicesvices Martin Keay (Consultant)International ServicesInternational ServicesInternational ServicesInternational ServicesInternational Services John Cowdrey (PPMA)Membership Services Membership Services Membership Services Membership Services Membership Services David Harrison (PPMA)Ed

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All engineeredAll engineeredAll engineeredAll engineeredAll engineeredproducts come withproducts come withproducts come withproducts come withproducts come witha manual anda manual anda manual anda manual anda manual andcapital equipmentcapital equipmentcapital equipmentcapital equipmentcapital equipmentcomes with acomes with acomes with acomes with acomes with aservice package asservice package asservice package asservice package asservice package aswell. But the onewell. But the onewell. But the onewell. But the onewell. But the onemost complexmost complexmost complexmost complexmost complexnaturallynaturallynaturallynaturallynaturallyengineered productengineered productengineered productengineered productengineered productof them all doesn�tof them all doesn�tof them all doesn�tof them all doesn�tof them all doesn�t- a baby!- a baby!- a baby!- a baby!- a baby!

Having just had a babyboy (Nathaniel, born on

the 16th Feb) there have been many times over thelast two months when I�ve wanted to turn to thetrouble shooting section of a manual in search ofanswers - better still, it would be great to call up amaintenance department to come and fix theproblem! Great service is what many companiessay they provide, but often it�s very difficult to meetcustomer expectations and at the same time makea profit. In this issue, Bosch Packaging ServicesLtd discusses how better reliability, cost savingsand performance are the differentiating factors andkey to a profitable service businessprofitable service businessprofitable service businessprofitable service businessprofitable service business.

If you�re exhibiting at TTTTToooootaltaltaltaltal, turn to page 4 whichhighlights some of the exhibitor opportunities atthe show. Plus in this issue we find out whyEnercon thinks that people are definitely apeople are definitely apeople are definitely apeople are definitely apeople are definitely acompany�s greatest asssetcompany�s greatest asssetcompany�s greatest asssetcompany�s greatest asssetcompany�s greatest assset (p.6), howhowhowhowhowmembers can have their say via EAMAmembers can have their say via EAMAmembers can have their say via EAMAmembers can have their say via EAMAmembers can have their say via EAMA (p.7)and in our technical section we question if theRoHS and WEEE Directives RoHS and WEEE Directives RoHS and WEEE Directives RoHS and WEEE Directives RoHS and WEEE Directives are in chaos(p.14). And, if you want to save tax on R&Dsave tax on R&Dsave tax on R&Dsave tax on R&Dsave tax on R&D, lookat page 13.

We are grateful to Festo Festo Festo Festo Festo for sponsoring this issuewith their insight in training and management (p12), and for hosting the last two PharmaChemmeetings.

If you want to get involved in our Autumn issue(which will have a guest editor whilst I take sometime off to enjoy being a mum!), please send yourcontributions by mid Augustkirsty.sharpe@ppma.co.uk

No manual No manual No manual No manual No manual provided!

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Dr Ken Young, Chairmanof BARA

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e 1-3 Cover Story:1-3 Cover Story:1-3 Cover Story:1-3 Cover Story:1-3 Cover Story: Robotics - Is the UK laggingbehind?; Editor�s comment4 Sho4 Sho4 Sho4 Sho4 Show: w: w: w: w: Exhibitors, don�t miss out at the Total show5-7 Members� News & Views:5-7 Members� News & Views:5-7 Members� News & Views:5-7 Members� News & Views:5-7 Members� News & Views: Building a profitableservice business; People are definitely a company�sgreatest asset; Don�t just whinge, have your say; Fivethings I wish I�d known when I started in business8 Process Matters:8 Process Matters:8 Process Matters:8 Process Matters:8 Process Matters: Special purpose machinery?9-11 PharmaChem Group Update:9-11 PharmaChem Group Update:9-11 PharmaChem Group Update:9-11 PharmaChem Group Update:9-11 PharmaChem Group Update: Customerpresentations prove insightful; The direction for packcoding and traceability; Important strategic move forDomino; Safety passport update12 Off the Wall:12 Off the Wall:12 Off the Wall:12 Off the Wall:12 Off the Wall: Service differentiation by Festo13 Regulatory Issues:13 Regulatory Issues:13 Regulatory Issues:13 Regulatory Issues:13 Regulatory Issues: Research and development

tax relief for SMEs; Companies Act amendment111114-15 T4-15 T4-15 T4-15 T4-15 Tececececechnical Serhnical Serhnical Serhnical Serhnical Services:vices:vices:vices:vices: RoHS & WEEE update;Protect yourself with terms of sale statements; LVD newnumber; Review of dough mixers standards;Cancellation of weighing standards programme16-1816-1816-1816-1816-18 International Services:International Services:International Services:International Services:International Services: Brazil report;Interpack �08; Change in German VAT law; Vietnamexperiences a manufacturing boom; Packaging andprocessing area at Gulfood �08; Events; Propak China;UKTI roadshow report18-20 Membership Services:18-20 Membership Services:18-20 Membership Services:18-20 Membership Services:18-20 Membership Services: Notice board;Pro2Pac report; PPMA�s 21st anniversary; Golf day;PPMA appoints AD Communications; Directorships;Seminar programme; Publishing

Continued from page 1

AEW Delford gripper handles natural unpacked productITCM�s �UniversalProduct Platform�facilitates product

transfer and individualmanufacturing

processes

Is the UK lagging behind?

Festo�s MPS 500modular production

system replicates everyaspect of

manufacturingautomation

possible. For example, a current robot project involvespacking chicken pieces into a tray at 240 per minute �this would normally take up to 8 people to complete thesame task. Developing new technology is an investment,yet we can stay competitive as the price of roboticscontinues to fall - we�ve seen a 20% reduction in costsover the last 18 months. The �one size fits all� unit, givesus volume production and cost reduction. For examplethe unit can straddle a thermoformer, a tray sealer, theinfeed to a flow wrapper, or place product on the belt ofa freezer.�

Dr Young believes that poor robot take-up by process andpackaging OEMs is due to inappropriate types ofapplication in the past: �Where cycle times are veryshort, product lives are long, and production volumes arevery high, the flexibility of robots is unnecessary anddedicated automation can perform better. However, inmost industries product lives are shortening andcustomized products are demanding flexible lines tomanufacture a range of similar but distinct products. Inthis environment robots start to make sense and wherethere is uncertainty about product life, a robotic systemoffers potential for reconfiguration where a dedicatedmachine is generally scrapped.�

These comments ring true for ITCM, the special-purposemachinery division of Molins Packaging Machinery(MPM) group. ITCM has found that the benefits can beseen at low volume, high variety production of pack andproducts. Simon Strothers, BusinessSimon Strothers, BusinessSimon Strothers, BusinessSimon Strothers, BusinessSimon Strothers, Business

Development Manager of ITCMDevelopment Manager of ITCMDevelopment Manager of ITCMDevelopment Manager of ITCMDevelopment Manager of ITCM,comments: �Robots have featured in ourequipment since early 2003. They are usedextensively on our �Universal ProductPlatform� (UPP). The UPP provides a modularand highly flexible platform that can be usedfor manufacture and packing of a widevariety of different products. Robotics can beused to support marketing and consumer trialactivities where production-representativeproduct is required � but where themanufacturer is not ready to invest indedicated, higher-speed machinery until theproduct has proved itself. They can also beused to support R&D, product development andvalidation activities e.g. lab-scale tests, clinical trials forpharmaceutical products etc.� 

Perhaps the motivation for the UK to adopt robots willcome from the next generation. Students pursuingprogrammes in productdesign and engineering atMiddlesex University areusing a Festo Festo Festo Festo Festo MPS 500robotic production systemwhich facilitates hands-ontraining for every aspect ofmanufacturing automation.The system includes 9different PLC-controlledautomated production stagescovering selection, sortingand distribution, testing,processing, assembly, vision inspection, handling,retrieval and storage, along with an intelligent conveyor.According to Dr Mehmet Karamanoglu, ProductDr Mehmet Karamanoglu, ProductDr Mehmet Karamanoglu, ProductDr Mehmet Karamanoglu, ProductDr Mehmet Karamanoglu, ProductDesign & Engineering Academic Group Chair atDesign & Engineering Academic Group Chair atDesign & Engineering Academic Group Chair atDesign & Engineering Academic Group Chair atDesign & Engineering Academic Group Chair atMiddlesex UniversityMiddlesex UniversityMiddlesex UniversityMiddlesex UniversityMiddlesex University: �We have used Festoequipment to help familiarise students with the type ofpneumatic and electrical automation used inmanufacturing environments. Students who havebenefited from using real-life automation are betterprepared for industry, and find employers more receptive.Furthermore, we are keen to extend our role to serve theneeds of local industry, and for this we need to ensurethat we are operating the latest-generation equipment.�

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www.bara.org.ukwww.worldrobotics.orgwww.aewdelford.comwww.bradmanlake.comwww.molinsitcm.comwww.festo.comwww.mdx.ac.uk

RoboticsRoboticsRoboticsRoboticsRoboticsi

Visitors to the 2004 inaugural event were researched inlate 2006 by Reed and PPMA to assess visitor needsand intentions, and also gauge opinions on the currentbusiness climate. Visitors wanted �to find better ways ofdoing things� and highlighted important themes as:

• sustainability• packaging minimisation• implications of packaging-related legislation• energy efficiencies and conservation• functional packaging• innovation in the packaging sector• green issues

Most respondents wereconfident of the futureof their own company,with 58% experiencinggrowth, and 49% saidthey were likely tomake major investmentsin the UK within thenext three years. Theresearch findings also revealed an enormous amount ofcrossover among visitors between the different supplychain areas. In no area were fewer than 50% involvedin processing or fewer than 68% involved in packaging.On average, each respondent was involved inapproximately three areas of the supply chain.

WWWWWalk doalk doalk doalk doalk down memorwn memorwn memorwn memorwn memoryyyyylanelanelanelanelane to the Pakex Bar

The Pakex bar (4680) willoffer some light relief frombusiness matters with adisplay of famous packsfrom the past provided bythe Museum of Brands,Packaging & Advertising.Founded by consumerhistorian Robert Opie andrecently relocated toLondon�s Notting Hill, theMuseum of Brands,Packaging & Advertising documents Britain�s consumersociety over the last 200 years, with over 12,000objects housed chronologically into an Aladdin�s cave-cum-time tunnel, with everything carefully preserved.

�While visitor concerns in the exhibition halls will quiterightly be focused on future requirements, we need toremember that many of today�s major advances andinnovations have their origins in earlier successes. It isalso completely fitting that this feature should be housedin the Pakex bar, since many of these breakthroughpacks will have made their débuts at this famousexhibition,� commented Exhibition Director Ian Crawford.

44444

Visitors wantVisitors wantVisitors wantVisitors wantVisitors want �to find betterways of doing things�

£££££49%49%49%49%49%of companies predict aof companies predict aof companies predict aof companies predict aof companies predict amajor UK investmentmajor UK investmentmajor UK investmentmajor UK investmentmajor UK investmentwithin the next 3 yearswithin the next 3 yearswithin the next 3 yearswithin the next 3 yearswithin the next 3 years

A recent UKTI keybuyer networkingevent

Exhibitors,Exhibitors,Exhibitors,Exhibitors,Exhibitors, don�t miss out!• A team of industry experts will be running the PPMAPPMAPPMAPPMAPPMA

ConsultancyConsultancyConsultancyConsultancyConsultancy service situated on the PPMA stand.The experts will be on hand to help exhibitors andvisitors answer their technical problems and toprovide solutions to their technical requirements.

• A networking event with key buyersnetworking event with key buyersnetworking event with key buyersnetworking event with key buyersnetworking event with key buyers has beenorganised by UKTI on the 15th & 16th May. UK Trade& Investment (in partnership with the PPMA), is

bringing buyers in thefood, drink, toiletries,cosmetics andpharmaceuticalssectors from Brazil,Malaysia, Russia,Singapore and Vietnamto the show. A series ofprivate face-to-faceintroductory meetingshave been organised inthe Toute Suite(Opposite Hall 5) at theNEC, Birmingham on

the 15th and 16th between the buyers and UKsuppliers. If you are thinking about exporting yourproducts overseas, visit the UKTI stand 4376 (oppositethe PPMA stand) to book a meeting with the buyers -An opportunity not to be missed!An opportunity not to be missed!An opportunity not to be missed!An opportunity not to be missed!An opportunity not to be missed!

• If you need admin support, stop by the PPMAPPMAPPMAPPMAPPMABusiness CentreBusiness CentreBusiness CentreBusiness CentreBusiness Centre situated on the PPMA stand wherefacilities are free to use (meeting rooms, fax, internetaccess, photo copying etc.).

• If your swing needs a bit of practice, come and have ago on our golf simulatorgolf simulatorgolf simulatorgolf simulatorgolf simulator (if you get a quietmoment!).

• Following the enormous success at the PPMA show,the free drinks party and networking receptionfree drinks party and networking receptionfree drinks party and networking receptionfree drinks party and networking receptionfree drinks party and networking receptionwill be held straight after the show at the PPMA standon Wednesday, and at the Pakex Bar on Thursdayevening until 7pm both nights. Exhibitors, customersand overseas visitors are all welcome.

• PPMA�s China manager, Craig ChenCraig ChenCraig ChenCraig ChenCraig Chen, will beattending the Total show. Members with questionsabout doing business in China should take theopportunity to book a meeting with Craig via the PPMAstand 4580 at the China pavilion in hall 4.

• Exhibitors and visitors in the food and drink industryshould visit the CCFRA CCFRA CCFRA CCFRA CCFRA stand, 4390. CCFRA is theworld�s largest independent membership-basedorganisation which conducts research anddevelopment for the food and drink industry world-wide. Representatives will be on hand to discuss theirpackaging services and associated packaging researchon seals, sustainable materials and active andintelligent materials, as well as their wide range oftechnical, training and advisory services on product,packaging and process innovation.

PPMA Stand

4380

Calling allCalling allCalling allCalling allCalling allProspect MembersProspect MembersProspect MembersProspect MembersProspect Members

Prospect members arewelcome to attend arecruitment lunchwhich will be held atTotal on the 16th Mayat 12pm. ContactJayne Hilborne viaPPMA stand 4380 orcall 020 8773 8111 fordetails.

Building a profBuilding a profBuilding a profBuilding a profBuilding a profitableitableitableitableitable service businessHow to make a profit, innovate, stay ahead ofHow to make a profit, innovate, stay ahead ofHow to make a profit, innovate, stay ahead ofHow to make a profit, innovate, stay ahead ofHow to make a profit, innovate, stay ahead ofthe independents and achieve growth, would bethe independents and achieve growth, would bethe independents and achieve growth, would bethe independents and achieve growth, would bethe independents and achieve growth, would benormal concerns when running a servicenormal concerns when running a servicenormal concerns when running a servicenormal concerns when running a servicenormal concerns when running a servicebusiness. Ybusiness. Ybusiness. Ybusiness. Ybusiness. Yeeeeet one PPMA member who opert one PPMA member who opert one PPMA member who opert one PPMA member who opert one PPMA member who operatatatatatesesesesesa service-only business has developed aa service-only business has developed aa service-only business has developed aa service-only business has developed aa service-only business has developed asuccessful formula - we found out from Garysuccessful formula - we found out from Garysuccessful formula - we found out from Garysuccessful formula - we found out from Garysuccessful formula - we found out from GaryAnderton, Managing Director of BoschAnderton, Managing Director of BoschAnderton, Managing Director of BoschAnderton, Managing Director of BoschAnderton, Managing Director of BoschPackaging Services Ltd (UK & Ireland), thePackaging Services Ltd (UK & Ireland), thePackaging Services Ltd (UK & Ireland), thePackaging Services Ltd (UK & Ireland), thePackaging Services Ltd (UK & Ireland), thesecrets of their success.secrets of their success.secrets of their success.secrets of their success.secrets of their success.

Market PerceptionsMarket PerceptionsMarket PerceptionsMarket PerceptionsMarket Perceptions�As customers have streamlined their organisations andas technology has moved on, organisations now acceptthat service has a value and there is more of awillingness to pay. UK and Ireland customers will pay forservice if there is some form of value added, i.e. such asimproved efficiency or reduced waste. They will also payfor emergency breakdown work and service contractsthat ensure that downtime is reduced to an absoluteminimum. In Europe and North America it is nowgenerally accepted that service is chargeable, althoughnumerous customer tactics that reduce the price or thereason to pay are still sometimes adopted. The samecannot be said of some of the developing industrialnations in Asia and North Africa who still expect free orvery low price service.�

Business StrategyBusiness StrategyBusiness StrategyBusiness StrategyBusiness Strategy�Service needs to be treated as an independent businessunder the umbrella of the overall business � a profitcentre or legal entity in its own right. It can no longer betreated as the necessary evil of new machine businessand the salesman�s give away. Time and investment indeveloping a range of products and services (which areover and above its customers expectations) that gobeyond just being reactive are required. Equally weshould never forget that we need to provide a seamlessorganisation and level of service to our customers inpartnership with our engineering development teams,project managers and sales personnel.�

Product InnovationProduct InnovationProduct InnovationProduct InnovationProduct Innovation�New service products are generally derived from one ofthree elements: time, expertise and materials, which arecombined to make an attractive product. Manyorganisations offer service contracts and parts concepts

Field ServiceField ServiceField ServiceField ServiceField ServiceEmbedded engineer service � Bosch engineers take uppermanent residence at the customer site in order toimprove line efficiency. This service is performancerelated, so the customer only pays for what�s achieved.PartsPartsPartsPartsPartsA fully stocked trolley of machine specific parts isavailable on a sale or return basis for customerswishing to complete a machine overhaul. An internetsystem for ordering parts, checking stock, reviewingorder history, provides customers with a 24 hourservice.TTTTTrainingrainingrainingrainingrainingBespoke customer training centre in Switzerland,computer based training for use alongside the machineat a customer site, re-training packages for companiesthat experience a high level of staff turnover.ModernisationModernisationModernisationModernisationModernisationUpgrade kits for: mechanical, electrical, controlsystem, new safety features and obsolete items. Newsize parts, change parts or part formats to extend thelife, capacity or expectations of the original equipment.Engineering SolutionsEngineering SolutionsEngineering SolutionsEngineering SolutionsEngineering SolutionsProject management, line procurement and integration,upgrading and interfacing on Bosch or non Boschequipment.

55555

Company: Company: Company: Company: Company: Bosch Packaging Services LtdBusiness: Business: Business: Business: Business: Servicing the portfolio of Boschpackaging equipment in UK & Ireland includingthe Sigpack range of flow-wrappers, roll-wrappers and robotics, Boschpharmaceutical solid and liquid equipment, and packaging equipment byTevopharm, Sapal and DoboyTTTTTurnournournournournovvvvver: er: er: er: er: £10mStaff: Staff: Staff: Staff: Staff: 53Markets include:Markets include:Markets include:Markets include:Markets include: Food, pharma, medical and care productsP

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Tips for team successTips for team successTips for team successTips for team successTips for team success• Employ qualified engineers• Complete staff training during machine build• Shadow training with experienced engineers in

the field will assist knowledge transfer• Budget for engineers to complete 2-3 weeks of

out-of-house training per annum with OEMsuppliers

SerSerSerSerService Innovice Innovice Innovice Innovice Innovvvvvationationationationation

to customers, but making them attractive in terms ofbetter reliability, cost savings and performance are thedifferentiating factors. Our service products are dividedinto five key areas: Field Service (technical expertise),Parts (replacement of genuine parts), Modernisation(extending the life of your equipment), Training (increasethe knowledge of your staff), and Engineering Solutions(project management and packaging system integration).

Useful resourceUseful resourceUseful resourceUseful resourceUseful resourceVan Looy, B. VanDierdonck R &Gemmel, P. (1998)Services Management,An IntegratedApproach, Prentice

Hall

If you are running an innovative business andIf you are running an innovative business andIf you are running an innovative business andIf you are running an innovative business andIf you are running an innovative business andwant to share your story, emailwant to share your story, emailwant to share your story, emailwant to share your story, emailwant to share your story, email

kirsty.sharpe@ppma.co.ukkirsty.sharpe@ppma.co.ukkirsty.sharpe@ppma.co.ukkirsty.sharpe@ppma.co.ukkirsty.sharpe@ppma.co.uk

Working for twenty five years in an industryWorking for twenty five years in an industryWorking for twenty five years in an industryWorking for twenty five years in an industryWorking for twenty five years in an industrywhere technology, service, back-up andwhere technology, service, back-up andwhere technology, service, back-up andwhere technology, service, back-up andwhere technology, service, back-up andcustomer response are vital, Enercon realisecustomer response are vital, Enercon realisecustomer response are vital, Enercon realisecustomer response are vital, Enercon realisecustomer response are vital, Enercon realisethe importance of maintaining the company�sthe importance of maintaining the company�sthe importance of maintaining the company�sthe importance of maintaining the company�sthe importance of maintaining the company�smotivational drive to lead in their field.motivational drive to lead in their field.motivational drive to lead in their field.motivational drive to lead in their field.motivational drive to lead in their field.

Keeping our customers at an advantage and ahead of thecompetition has always been our priority, but in doing soit is easy to overlook what is going on around you, andthe front-of-house aspects of any business including thestaff and building. With the pressured environment thatsurrounds our home and work place, it is so important tomaintain happy, healthy and harmonious people thatcommunicate the right attitude and messages to eachother and to our customers and suppliers.

So, how do we keep staff motivated, fresh and full ofenergy? Years ago it would often be a case of keepingone�s head down, doing the job and assuming everythingaround you was working OK. Today it takes strong anddiverse leadership with a much more �heads-up� approachto keep your people, business and your clients on track:-

• Review your company�s literatureReview your company�s literatureReview your company�s literatureReview your company�s literatureReview your company�s literatureperiodicallyperiodicallyperiodicallyperiodicallyperiodically: Is the information up-to-date? Isthe design state-of-the-art? How does it compareto the competition?

• Phone your company switchboardPhone your company switchboardPhone your company switchboardPhone your company switchboardPhone your company switchboard atregular intervals, listen to the response and themessages being portrayed � does it soundwelcoming and is it easy to get through to theright person?

• TTTTTakakakakake a look at the compane a look at the compane a look at the compane a look at the compane a look at the company car policyy car policyy car policyy car policyy car policy:::::Does it need reviewing? Do the drivers respectthis company benefit? Are the cars kept cleanand tidy (giving the right messages about yourbusiness to your clients and suppliers)?

• What is the look and feel of your buildingWhat is the look and feel of your buildingWhat is the look and feel of your buildingWhat is the look and feel of your buildingWhat is the look and feel of your buildingand work environment?and work environment?and work environment?and work environment?and work environment? This is by far thebiggest piece of company advertising and willalways leave a lasting impression with visitors ofthe company and how it is run.

By Richard Bull, Managing Director, Enercon Industries

1.1.1.1.1. That �exporting is fun� couldmean �table for one�.2.2.2.2.2. That it would never bepossible for a banker to graspthe concept of how to makeanything except money.

3.3.3.3.3. That an engineer would do the job for a shillingand everyone else would charge a pound.4.4.4.4.4. That choice would be limited to a rock or a hardplace.5.5.5.5.5. That it would take more than 40 years to attractan investor with ambition, who valued technologyand understood manufacture - and from Iceland notBritain!

Vic BrownVic BrownVic BrownVic BrownVic BrownManaging DirectManaging DirectManaging DirectManaging DirectManaging Directororororor,,,,,AEW Delford Ltd.AEW Delford Ltd.AEW Delford Ltd.AEW Delford Ltd.AEW Delford Ltd.

1.1.1.1.1. Specifications for a project usuallyarrive about a week after the quotationhas been sent out � learn to live with it.2.2.2.2.2. A lot of people think that there areno good managers - only lucky ones.Funny that the more you plan the

luckier you get.3.3.3.3.3. Dealing with people is probably the biggest problem youface, especially if you are in business. Controlling strongemployees is an art not a science.4.4.4.4.4. Successful large enterprises are usually led by a provenchief executive who is a competent and benevolent dictator.5.5.5.5.5. It�s better to spend more on something than less. If youspend less you may get nothing, if you spend more you onlylose the difference.

Paul Osborne,Paul Osborne,Paul Osborne,Paul Osborne,Paul Osborne,DirectDirectDirectDirectDirectororororor,,,,,Hapa-Laetus UKHapa-Laetus UKHapa-Laetus UKHapa-Laetus UKHapa-Laetus UK

66666

People are defPeople are defPeople are defPeople are defPeople are definitinitinitinitinitelyelyelyelyely a company�sgreatest asset

Richard Bull,Managing DirectorEnercon Industries

r i c h a r dr i c h a r dr i c h a r dr i c h a r dr i c h a r d

As captains of industry, we naturally ensure that paymentof Revenue, VAT and crucial supplier accounts are settledon time, but how often does one take time to speak tothe reception staff giving them the opportunity tofeedback to senior management any questions andqueries they have? As they are the front end of yourcompany, if they are happy, so it will be for the rest ofbuilding, the visitors and callers.

Enercon Industries

11111 ststststst

impressionsimpressionsimpressionsimpressionsimpressionslast last last last last � how doeshow doeshow doeshow doeshow does

your businessyour businessyour businessyour businessyour businesslook?look?look?look?look?

Let us all remember that the small issues, such asreplacing worn out carpet and re-decorating an officecan deliver a remarkable change in staff attitude andgeneral well being. As it is often said, �it comes from thetop down�, thus being at the top for many years can allowcomplacency and a little lack lustre to crystallize. It istherefore essential to inject some sparkle into theworkplace, a thank you, the occasional bouquet offlowers, offer to pay for company car clean, taking timeto ask how someone is getting on, a good morning smile� the results will be outstanding and this feel good factorwill spread throughout your company, its people andclients.

Its good to remember to take nothing and no one forgranted. This feel good factor is a powerful forceThis feel good factor is a powerful forceThis feel good factor is a powerful forceThis feel good factor is a powerful forceThis feel good factor is a powerful forcein your company�s growth.in your company�s growth.in your company�s growth.in your company�s growth.in your company�s growth.

thingsthingsthingsthingsthingsI wish I�dknown whenI started inbusiness...

55555

If you feel strongly about governmentalIf you feel strongly about governmentalIf you feel strongly about governmentalIf you feel strongly about governmentalIf you feel strongly about governmentaldirectives and regulations which affect yourdirectives and regulations which affect yourdirectives and regulations which affect yourdirectives and regulations which affect yourdirectives and regulations which affect yourbusiness, then you should speak up!business, then you should speak up!business, then you should speak up!business, then you should speak up!business, then you should speak up!

I decided to take action when I became Chairman of theEngineering and Machinery Alliance (EAMA) in 2004 andto �put-back� some of what I�d taken out of the industryover the last 40 years. It�s hard not to feel passionateabout our future when we see that investment in UKmanufacturing has dropped by 37% since 1998.

When I was asked to take up the role, I have to say that Iwas sceptical � I didn�t believe that Government wouldlisten or take any notice. However my opinion today haschanged dramatically � it takes time to changeGovernment�s view or plans but as long as you have asensible argument and well prepared supporting facts,they will at least listen.

There are nine member associations which make-upEAMA, one of which is the PPMA. Our main aim is torepresent SME manufacturers when lobbyingGovernment � in total our member associationsrepresent 1300 businesses. Sceptics may think thatlobbying is a waste of time, but only last year EAMA,working closely with other organizations like the EEF, wasinstrumental in creating a 50% tax break on capitalequipment expenditure for small business.

This year we are encouraging the government to look atthe effects that 100% capital allowances have had inother countries. For example the United Statessuccessfully used 100% allowances to restart investmentafter the backlash of 9/11. We believe a similarmeasure would give the UK the kick start it needs.

We are working with IndustryMinister Margaret Hodge ona number of other issuesincluding:-

• Family friendlyFamily friendlyFamily friendlyFamily friendlyFamily friendlypoliciespoliciespoliciespoliciespolicies, including theparental leaveentitlements which willallow parents to takeup-to 12 months leave,6 months of whichcould be taken by the father

• MetricationMetricationMetricationMetricationMetrication, where the possible ban on the useof imperial measures in literature and productswould make it more difficult for us to export to theUS. Here I have to say that the Government hasbeen very supportive

• Regulation / red-tape issuesRegulation / red-tape issuesRegulation / red-tape issuesRegulation / red-tape issuesRegulation / red-tape issues

Our recent membership of Orgalime, a powerfulEuropean engineering lobbying group made up of 36members from 24 countries, means that we can make adifference. Orgalime is a very effective organisation,recognized by the European commission and Parliamentas one of the �stakeholders� whose views need to besought. We have organised our representation to give ourmember companies direct access in this process.

In order to make our case here in the UK and in Brussels,EAMA has decided that it still will only do so based onthe grass roots views of the member companies. Weobtain these views through surveys sent out by themember associations a couple of times per year. So wewould like PPMA members to contribute to this workboth by completing the questionnaires, when they arriveon their desks and by proposing topics which are ofgenuine concern affecting their businesses.

Don�t jusDon�t jusDon�t jusDon�t jusDon�t just whinge, t whinge, t whinge, t whinge, t whinge, get involved and have your say!

By Graham Hayes, Group Chairman of The Bradman Lake Group and EAMA

BarrBarrBarrBarrBarry Ty Ty Ty Ty Tuckuckuckuckuckererererer,,,,,Chairman,Chairman,Chairman,Chairman,Chairman,Aetna UKAetna UKAetna UKAetna UKAetna UKLtd.Ltd.Ltd.Ltd.Ltd.

1.1.1.1.1. Nothing is everquite as bad as wethink.2.2.2.2.2. Business isactually a game. It

should be fun, enjoy it.3.3.3.3.3. You will never make serious moneyunless you are prepared to takecalculated risks.4.4.4.4.4. You will never accumulate cash unlessyou work for yourself.5.5.5.5.5. Opportunity usually only knocksquietly.

1.1.1.1.1. How important it is toemploy a good accountantat the early stage ofbusiness.2.2.2.2.2. With the world gettingsmaller, export and

languages are so important.3.3.3.3.3. The difference between market price andcost price plus.4.4.4.4.4. The affect electronics and the internet wouldhave on machinery and business as a whole.5.5.5.5.5. The winner of the Gold Cup at Ascot in 1977,so that I could have injected more capital andgrown the business faster!

Graham HayesGraham HayesGraham HayesGraham HayesGraham HayesGroup Chairman,Group Chairman,Group Chairman,Group Chairman,Group Chairman,The BradmanThe BradmanThe BradmanThe BradmanThe BradmanLake GroupLake GroupLake GroupLake GroupLake Group

1.1.1.1.1. That having a troubleshooter in your companymeans you will alwayshave trouble.2.2.2.2.2. What Health and Safety

Legislation would do to businesses before I wentso enthusiastically into management.3.3.3.3.3. That the paperless office would never arrive.4.4.4.4.4. That we would have email. And Spam.5.5.5.5.5. That with every year of international businesstravel, time spent in the airport increases as apercentage of time required for the trip.

John HawleyJohn HawleyJohn HawleyJohn HawleyJohn HawleyGeneral ManagerGeneral ManagerGeneral ManagerGeneral ManagerGeneral ManagerKern Ltd.Kern Ltd.Kern Ltd.Kern Ltd.Kern Ltd.

77777

A 100% capitalallowance couldgive the UK thekick start it needs.

• Join a focus group Join a focus group Join a focus group Join a focus group Join a focus group • Complete the surveysComplete the surveysComplete the surveysComplete the surveysComplete the surveys• TTTTTell us what is afell us what is afell us what is afell us what is afell us what is affffffecting yecting yecting yecting yecting your businessour businessour businessour businessour business

Graham HayesGraham HayesGraham HayesGraham HayesGraham HayesEAMA ChairmanT 020 7298 6450

E graham.hayes@

btconnect.com

Rupert HodgesRupert HodgesRupert HodgesRupert HodgesRupert HodgesEAMA SecretaryT 020 7298 6450

E Info@eama.info

EAMAEAMAEAMAEAMAEAMAOrgalimeOrgalimeOrgalimeOrgalimeOrgalimei

Graham Hayes andIndustry MinisterMargaret Hodge

www.eama.infowww.orgalime.org

Contact PointPointPointPointPoint

88888

ProcessProcessProcessProcessProcessMattersMattersMattersMattersMatters

exhibition where companies could be grouped inspecialist areas (something already discussed, but themajority claimed that they would rather not beisolated from passing-trade and would rather beinterspersed into the main body of the visitors traffic)

• Increased processing exposure in Machinery Update,but equally, it is accepted that good articles must beproduced by the membership if they are to be used inthe journal.

But the overriding theme was a desire for greaterexposure through the PPMA � a fact widelyrecognised by the Executive and the basis formany new process initiatives currently underway.

Alan�s feedback was especially useful because, inaddition to hearing of inevitable concerns, we realisedthere was another factor that we may have missed. Webelieve there has been another vital dynamic at worksince the inception of the PPMA. In the past twentyyears, the increasing openness of the competitiveenvironment, (a result, amongst other things, of theinternet and greater availability of information), hasdriven customer expectations for �price-down andperformance-up.� This has meant that for many, the onlysensible strategy has been to concentrate upon nichemarkets and excel in them. Indeed, this is a �text-book�survival strategy in the current economic environment.Customisation to meet exacting customer requirementshas also been an increasing trend. Many membercompanies have had to become increasingly specialisedto protect margins. This specialisation has resulted in itbeing difficult to fit many PPMA members cleanly intoeither the packaging or processing sector. A moreappropriate categorisation might be �special purposemachinery� fitting under the broad umbrella of packagingand processing. A brief review of the processingmembers emphasises this point � with many not reallyfitting solely into the processing or packaging category,but straddling the two. If this analysis is correct, it is nosurprise that there remains some discontent with thelevel of exposure for our process members as thecategory for some is simply not sufficiently appropriate.

Now, we are not proposing a change to the PPMA name,nor its primary thrust, but simply a recognition that someof our members better fit into a �special purposemachinery� category � but of course always aligned tothe packaging and processing sectors. The simple fact ofthis recognition will make it easier to provide the supportactivities that our members expect.

Processing or Packaging Processing or Packaging Processing or Packaging Processing or Packaging Processing or Packaging � Whichcategory do you fit into? By Chris Buxton, PPMA CEO

Pa

cka

ging

Pro

cess

ing

?SpecialSpecialSpecialSpecialSpecialPurposePurposePurposePurposePurpose

MacMacMacMacMachinerhinerhinerhinerhineryyyyy

Some interesting observations on theSome interesting observations on theSome interesting observations on theSome interesting observations on theSome interesting observations on thecategorisation of our membership have beencategorisation of our membership have beencategorisation of our membership have beencategorisation of our membership have beencategorisation of our membership have beenmade during recent discussions held betweenmade during recent discussions held betweenmade during recent discussions held betweenmade during recent discussions held betweenmade during recent discussions held betweenprocess members and Alan Isaacs, theprocess members and Alan Isaacs, theprocess members and Alan Isaacs, theprocess members and Alan Isaacs, theprocess members and Alan Isaacs, thePharmaChem Chairman.PharmaChem Chairman.PharmaChem Chairman.PharmaChem Chairman.PharmaChem Chairman.

When the PPMA was formed some 20 years ago, it had avery clear objective of satisfying both the packaging andprocessing arms of the membership. In those days, thePPMA membership was heavily dominated by memberssupplying the pharmaceutical sector; an inevitableconsequence of having been born out of frustration withthe then Interphex exhibition. In those days thepackaging and processing sectors were much betterdefined, identified and categorised.

In the ensuing years, the PPMA has grown enormouslyand the pharmaceutical sector is now only one of at leasttwenty five market sectors addressed by themembership. Nevertheless, it remains a very importantsector, (the second largest in fact), as witnessed by thesupport of the PharmaChem Group. To some extent, itcould be argued that the food sector and other relatedindustries are now trying to fit into classifications thatwere formulated by the initial pharmaceutical

constituents, and there is some suggestion that this maypresent some challenges; indeed, frustration, for many ofour processing members. Since my arrival the PPMA hasbeen working hard to develop the service offering to ourProcess membership most significantly recognising thedifference between the pharmaceutical and othersectors with the appointment of separate directors in thetwo principle processing arenas.

Alan Isaacs, the new Chair of the PPMA PharmaChemsubgroup has also spoken directly with many processingmembers to gauge their views. Whilst the recent effortsof the PPMA Executive in the process arena wereappreciated, it was widely felt that there was still roomfor improvement. For example:• Initiatives on specialist topics - for example a

response on the PAT proposals from the FDA• Special interest groups like the PharmaChem group,

focused upon specialist non-pharma processing areas• Village style features within the existing PPMA

Chris BuxtonChris BuxtonChris BuxtonChris BuxtonChris BuxtonPPMA CEOT 020 8773 5518E chris.buxton@

ppma.co.uk

Contact PointPointPointPointPointYour views and interpretation on this observationwould be very welcome. If many members concur,then we should explore how this important�special purpose� sector is properly supported inall of the PPMA activities. I look forward to hearingfrom you chris.buxton@ppma.co.uk

Chris Buxton,PPMA CEO

99999

The last PharmaChem meeting took place onThe last PharmaChem meeting took place onThe last PharmaChem meeting took place onThe last PharmaChem meeting took place onThe last PharmaChem meeting took place on1414141414 ththththth March and was hosted by Festo of March and was hosted by Festo of March and was hosted by Festo of March and was hosted by Festo of March and was hosted by Festo ofNorthampton, who we�d like to thank for theirNorthampton, who we�d like to thank for theirNorthampton, who we�d like to thank for theirNorthampton, who we�d like to thank for theirNorthampton, who we�d like to thank for theirexcellent hospitality. The new-style format ofexcellent hospitality. The new-style format ofexcellent hospitality. The new-style format ofexcellent hospitality. The new-style format ofexcellent hospitality. The new-style format ofthis meeting was an outstanding success �this meeting was an outstanding success �this meeting was an outstanding success �this meeting was an outstanding success �this meeting was an outstanding success �driven perhaps by our having two customerdriven perhaps by our having two customerdriven perhaps by our having two customerdriven perhaps by our having two customerdriven perhaps by our having two customerpresentations and one hot topic presentation. Itpresentations and one hot topic presentation. Itpresentations and one hot topic presentation. Itpresentations and one hot topic presentation. Itpresentations and one hot topic presentation. Itis our intention that every PharmaChemis our intention that every PharmaChemis our intention that every PharmaChemis our intention that every PharmaChemis our intention that every PharmaChemmeeting incorporates a presentation on a hotmeeting incorporates a presentation on a hotmeeting incorporates a presentation on a hotmeeting incorporates a presentation on a hotmeeting incorporates a presentation on a hottopic (such as track and trace, or the Processtopic (such as track and trace, or the Processtopic (such as track and trace, or the Processtopic (such as track and trace, or the Processtopic (such as track and trace, or the ProcessAnalytical TAnalytical TAnalytical TAnalytical TAnalytical Tececececechnology (Phnology (Phnology (Phnology (Phnology (PAAAAAT) initiativT) initiativT) initiativT) initiativT) initiative fre fre fre fre from theom theom theom theom theFDA), and a further presentation by a customerFDA), and a further presentation by a customerFDA), and a further presentation by a customerFDA), and a further presentation by a customerFDA), and a further presentation by a customeron their purchasing drives and policies.on their purchasing drives and policies.on their purchasing drives and policies.on their purchasing drives and policies.on their purchasing drives and policies.

We are indebted to David Williams of Calico, Ian Haynesof Astra Zeneca, and Will Hooper of Lilley Industries fortheir valuable input on the day. Summaries of theirpresentations are as follows:-

Track and trace - DavidWilliams of CalicoAstonishingly, in somecountries, 50% of the drugsprescribed are counterfeit,and an average of 13% ofdrugs world wide arecounterfeit. The UK fareswell but we have a relativelysmall and growing problem(the moral here is take yourdrugs with you if you travel).Some of the counterfeitdrugs are copies, whilstsome are just plaindangerous products thathave no relationship to the legitimate product.Yet it seems that many countries are pursuing differentideas, technologies and strategies in pursuit of track andtrace. Happily the EFPIA board (see the article on page11) is driving harmonisation within Europe and they seemto be backing the sensible addition of a 2D code to allpackages. It remains to be seen if all European countrieswill adopt this in place of the current diverse codingsystems, or whether it will be an addition.

David took us through the minefield that is codingvariants, and in particular, the different coding regimesand policies that exist throughout Europe. Any additionalcodes for track and trace purposes are likely to increasethe burden for manufacturers unless there is someharmonisation in both Europe and across the world.

The FDA is busily considering legislation on track andtrace and issued a report on 18th February 2004(available on the FDA website), and some states in theUS already have �pedigree laws� in force whereby the

Customer presentations prove insightful atPharmaChem meeting By Alan Isaacs, PharmaChem Chairman

supplier has to prove the origin of the product. The FDAinitially were moving in favour of RFID, and indeed EFPIAalso consider this as a long term possibility, but Davidpointed out there are concerns that anyone with a readingsystem can check any drugs another person may becarrying, which is an important security issue andsomething that I had certainly never considered. I am notsure how important this would be, but it meritsconsideration. This aspect of privacy is one of the driversfor being able to de-activate tags at point of sale.David emphasised that track and trace is coming and weall need to be aware of the legislation as it emerges. Itseems certain that there will be a major requirement foron-line overprinting and verification. Products that arerejected after the overprinting function will have to berecorded and reconciled, and there will have to be someway of verifying that the product leaves themanufacturing line into the distribution chain. There willbe an absolute requirement to recover all recalledproduct, so there can be no gaps in the process.

Tack and trace is clearly going to be both a challenge andopportunity for our members. We shall have morepresentations on this subject and will do our best to keepyou up to date on developments.

Primary ( Bulk Chemical active) Global

Secondary (Deliverable dosage form) Regional and Global Technology based

Packaging Regional or local

Pilot Manufacture Typically close to R&D

Purchasing capital equipment in a leanmanufacturing environment - Ian Haynes ofAstra Zeneca

Continued on page 10

Ian opened his presentation with a brief overview ofAstra Zeneca (AZ). With more than 65,000 employees,27 manufacturing sites around the world, sales of some24 billion, and profit of more than 6 billion, it is a veryimpressive company indeed. Significantly, AZ arefocused totally on ethical drugs and do not manufactureany OTC products, and all manufacturing is supportedwhere appropriate by outsourcing.

They have a strategic focus for supply which Ian providedin chart format:

The lean approach adopted by Astra Zeneca is driven bythe market environment which is facing significantchanges:

• The product pipelines are difficult to fill especiallywith the limited time that patent protection isavailable for new products

1 01 01 01 01 0

• Development lead times are long• The regulatory environment keeps changing and is

increasingly challenging• The benefits of drugs are often overtaken by drug

safety considerations (exacerbated by the lawyersqueuing when there is a problem)

• There are the same downward price pressures andupward cost pressures faced by other industries �and this was not the case 20 years ago

• These pressures lead to product proliferation andmakes matching capacity to future requirements achallenge

In order to rise to the challenge, AZ have become leanthinking. They have become customer focused, allowingcustomer requirements to drive manufacturing ratherthan letting operational considerations dictate. They havedriven out waste, and synchronised manufacturing todemand requirements, driving out variability in theprocess. In particular they have improved their

responsiveness to the customer,whilst reducing inventory andincreasing stock turns. Ianshocked the entire audiencewhen he told us that the smallestbatch size that AZ produce is 4(yes just 4). In this transition, AZhave moved from a highvariability large batch

environment, to a low variability small batchenvironment, and have doubled their manufacturingefficiencies in the process. Significantly, just focusing onreducing changeover time reduced the changeover timeby 50% without changing almost anything, so there was amajor cultural change within AZ in its attitude tomanufacturing.

A summary of what this means in practice:-

What does this mean for our PharmaChem members?Well the days of high speed, semi dedicated, large linesseem to be over for AZ. Instead they are looking formachines that support quick changeovers, are of a cleandesign, have no start up problems and operate at thedesign rate. They must be simple to operate andmaintain, and there has to be improved performancefocus as well as improved self monitoring.

The PastThe PastThe PastThe PastThe Past The Lean FThe Lean FThe Lean FThe Lean FThe Lean Futureutureutureutureuture

Long runs Short runs

Infrequent changeover Frequent changeover

Unreliable or inconsistent production Reliable and consistent production

Slow start up (after a change) Rapid start up

Hard to clean machines Easy to clean machines

Built in potential defects in production Mistake proofing and self checking in production

Significant effort to sustain performance Self sustaining performance

Excess capacity Capacity matches needs

Ian stated that AZ understands the need for thepharmaceutical industry to work with its suppliers toachieve these goals, and this emphasises the points thatVikki Woodward of Smith and Nephew made in herpresentation at the previous PharmaChem meeting.

Supply chain managementsystems � Will Hooper of LilleyIndustries

The challenge for Lilleywas to put supplierinformation together ina central source that allfunctions within Lilleycould use. Hitherto,there were at least threefunctions (purchasing,engineering, and health& safety) vettingsuppliers, withconsequent cost to bothLilley and its suppliers.

Lilley elected to adopt the Achilles system to manage itssupplier base.

The benefit to Lilley was a reduction in their headcountof at least three, but more importantly a much betterrecord of the supplier�s performance. In the process theyalso reduced their supplier base by more than 50%.

Achilles has caused anxiety amongst our membershipbecause it is our members who pay to be included in thesystem. This was reflected in the questioning at the endof the presentation. Perhaps the most significantquestion was, �Why, when we have spent so much timedeveloping relationships with customers, should we nowpay to enable us to continue to supply an alreadyexcellent service to an existing customer?�. The answeris that Achilles will reduce supplier�s costs by reducingthe duplicate vetting that has to take place, and willensure that suppliers are properly rated on performance.That rating will be made available to the supplier so theycan react proactively to perceived problems.

For my part, I was not satisfied until I learnt that you onlyhave to subscribe to Achilles once to be made accessibleby all customers who have adopted Achilles. I wouldcertainly pay to go on an approved list available to a widerange of customers; it is when it appears that paymenthas to be made for individual customers that I have aproblem.

I feel Achilles may have got this wrong. They should havepromoted the system to both suppliers and customers,instead of letting suppliers feel they had been coercedinto paying for the system. With the suppliers on theirside, Achilles could have harnessed a large sales forcepromoting the benefits of their system. As it is, there

Continued from page 9

The days of high speed,semi dedicated, largelines seem to be over forAstra Zeneca.

Continued on page 11

Will Hooper, Lilley Industries

With a growing interestin lean manufacturing,Matcon Matcon Matcon Matcon Matcon periodicallyrun conferences andtraining on this topicalsubject. ContactCharles Lee for details,clee@matcon.co.uk01608 651 666

1 11 11 11 11 1

You only have to subscribe toAchilles once to be madeaccessible by all customerswho have adopted Achilles.

Continued from page 10

The direction for pack codingand traceabilityA recently published paper from EFPIA (EuropeanFederation of Pharmaceutical Industries and Associations)addressed the problems relating to pack identificationand traceability. The paper states: �The pharmaceuticalsupply chain in Europe is complex, with millions ofmedicine packs moving around the EU each year. Itsfragmentation, as well as the overwhelming growth ofwholesaler intermediaries and traders involved in theEuropean flow of medicines, is resulting in a decrease oftransparency of the supply chain, and an increase in thedifficulties to track and trace medicines. Furthermore,the growing problem of counterfeiting, particularly insome third world markets, raises a significant threatwithin the current supply chain system�.

The paper recognises that a standardised and uniquecoding of medicines can lead to opportunities to improvepatient safety and enhance the security and efficiency ofthe medicines supply chain, with better traceability ofmedicines in Europe and worldwide. However, differentcoding solutions implemented in different MemberStates, each with its own objectives and motivationmean that opportunities to improve patient safety at aEuropean level and enhance the control of the supplychain are being lost.

EFPIA concludes that a standardised coding ofmedicines could offer a more secure, effective andefficient supply chain, with a better control on themedicine�s location. The question is what coding systemand technology to opt for.

Overall the paper favours RFID but experience in pilotprojects and other sectors show that the technology isnot mature enough and is not able to meet allexpectations of the industry for the time being.According to experts, it may not be fully available for atleast another 10 years. This has lead the Association toconsider existing bar code systems including EAN 13,EAN 128 and a 2 dimensional matrix code.

In an overall assessment, EAN 128 and 2D seem to bethe best options available in order to cover current

needs, but the Association favours 2D because itprovides significant advantages since it can include moreinformation in a smaller area and provides more flexibilityto incorporate future needs.

Therefore EFPIA recommendsa 2D (2 Dimension DataMatrix) Bar Code system to beintroduced across Europe. Thismechanism would include theuse of unique serialisationnumbers for each secondarypackaging unit distributed andsold across Europe. It wouldenable the identification andverification across the entiresupply chain, thereforeimproving transparency andpatient safety, and helpingfight serious problems likecounterfeiting.

Significantly, the adoption of a 2D system does notprevent the adoption of an RFID system at a latter stagenor does it represent a double cost. Experience hasshown that RFID technology is not workable at presentbut would certainly be a natural progression of thesystem. It seems that this issue will continue to evolve astechnology permits.

EFPIA has clearly stated that it wishes to address thisissue urgently in order to realise patient safety, and inorder to prevent the continued fragmentation of codingstandards across the EU and the fracturing of the supplychain. It is coming and will probably be adopted muchquicker than the EAN code was in the early years ofmachine readable codes.

2D Data Matrix Code

(courtesy of Domino)

Domino are well known for their strength and innovation(both technically and strategically) in the high speed noncontact printing market. Until recently all products offeredwere based upon non contact ink jet and laser technologies.Domino�s acquisitions of the Scandinavian printingtechnology companies EasyPrint and Mectec, firmly movesDomino into the contact printing arena, and can now offerboth online and print and apply thermal transfer systems.The impact on the packaging market could be significant.For Domino this is both an important move from thefinancial and strategic marketing point of view and willopen a much wider audience for Domino.

The EFPIA paper isavailable from

kirsty.sharpe@ppma.co.ukand includes a helpful

summary of some ofthe pharma coding

systems being usedacross Europe.

PharmaChem Safety Passport gets a boostFollowing the announcement of the closure of the Basingstoke production site of EliLilly, Abbott Laboratories Ltd of Sheppey in Kent are putting into action a plan thatwill require all contractors frequently working in GMP areas to be accredited tosafe working practices and the Pharma Passport by the end of the year. A numberof Pharma Passport training sessions will be operated from September through tothe end of the year and from that point on Passport accreditation will be mandatoryfor contractors regularly accessing GMP areas on the site. SSL International are inthe process of reviewing their safe working practices and plan to implement similarschemes in the near future. Contact John Cowdrey above for details.

Important strategic move for Domino

remains much animosity from the PharmaChem membersto such systems, and we are indebted to Lilley and toAchilles for having the bravery to do the presentation toour members.

Contact PointPointPointPointPoint

Alan IsaacsAlan IsaacsAlan IsaacsAlan IsaacsAlan IsaacsPharmaChemChairmanT 07710 226720E alan.isaacs@

tiscali.co.uk

John CowdreyJohn CowdreyJohn CowdreyJohn CowdreyJohn CowdreyPassportT 020 8773 8111E john.cowdrey@

ppma.co.uk

Festo Didactic looks at the pressures facingFesto Didactic looks at the pressures facingFesto Didactic looks at the pressures facingFesto Didactic looks at the pressures facingFesto Didactic looks at the pressures facingOEMs, the benefits and challenges inOEMs, the benefits and challenges inOEMs, the benefits and challenges inOEMs, the benefits and challenges inOEMs, the benefits and challenges indeveloping a competitive service advantage.developing a competitive service advantage.developing a competitive service advantage.developing a competitive service advantage.developing a competitive service advantage.

Is there an OEM out there, that hasn�t felt increasingpressure in the last few years? Many have struggled with

the decline in UK manufacturing andwith customers demanding more butwanting to pay less. There is also theissue of lower cost imports. UK OEMsalready face tough price competitionand as the emerging economies of China& India continue to develop, we will seemore competition from OEMs that wantan increasing share of the lucrativeWestern market.

For UK OEMs to compete they mustclearly differentiate themselves bycreating and maintaining a sustainablecompetitive advantage. Whilst some mayfeel they can do this through cost

leadership, or technical innovation, others will seeservice differentiation as a strategy that low cost OEMsbased halfway around the world will find most difficult tocopy.

Changing the role and skills of their service engineers isone clear example of how businesses might begin todevelop such a competitive service advantage.

The new role for Service Engineers

It goes without saying that the Service Engineer needsthe technical skills and product knowledge to fix themachine.

However customers are changing, they may also expectthe Service Engineer to be able to identify and fix otherproblems, answer questions fully, have wider productknowledge, represent other aspects of the business andrecommend new solutions.

Management teams are waking up to the wider businessrole that service teams can play, recognising service for

SerSerSerSerService difvice difvice difvice difvice difffffferentiationerentiationerentiationerentiationerentiation is a key strategyenabling UK OEMs to compete

Service Engineersrequire customer facingcommunications skillsto deal with customers

its frequent customer contact and its potential tocontribute to wider business goals such as efficiencygains, reduced complaints, market differentiation,customer satisfaction and sales lead generation. In manycases the Service Engineer is often the only contact seenby many customers on a regular basis. In addition,margins in service engineering are falling and businessesneed to extract maximum value from this costly resource.

As Service Engineers take on a wider role they need anew set of skills. In essence they need to be able to �fixthe customer� as well as �fix the machine�. For ServiceManagers it�s not enough just to set targets in this area.Most service organisations wouldn�t introduce a newmachine without training the service team to fix it andthey shouldn�t expect Service Engineers to take on amore customer focused role without adequate trainingand coaching.

Look to the future

To prepare for this change, businesses need to be asking:• What are the skills and competencies that our

future service teams will need?• How can we build strong customer focused

service teams?• How do we manage the change needed and

ensure the change is effective?• How can we move from a machine fix to a

customer-centric culture?

Understanding the answers to these questions is just thestart. Completing the transformation from ServiceEngineer to Service Ambassador requires managementcommitment, a clear understanding of what is required,why it is important and what needs to be done.

Sponsored and written by Festo Didactic

Service AmbassadorService AmbassadorService AmbassadorService AmbassadorService AmbassadorProgram from FestoProgram from FestoProgram from FestoProgram from FestoProgram from Festo

Festo offer a structuredprogram for thedevelopment of serviceengineers� skills. Formore information visitwww.festo.com/gb/sa orcall 01604 667584

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Festo is a global engineering and manufacturing company as well as training andconsulting organisation. We compete within the same economic sector as ourclients giving us a level of understanding not normally available through trainingand consulting companies. Festo Didactic offer a wide scope of training services in:• TTTTTececececechnologyhnologyhnologyhnologyhnology::::: helping clients develop technical capabilities• Organisation:Organisation:Organisation:Organisation:Organisation: supporting the continuous improvement of a client�s core

processes• People: People: People: People: People: assisting the development of communications and management skills

The approach we take deeply involves the client, so they are enabled to repeat ormultiply the positive impact of the project without further consultancy support.

The unique valueThe unique valueThe unique valueThe unique valueThe unique value of Festo Didactic

Festo Didactic take aFesto Didactic take aFesto Didactic take aFesto Didactic take aFesto Didactic take astructured approachstructured approachstructured approachstructured approachstructured approach

(I-D-E-A) to all(I-D-E-A) to all(I-D-E-A) to all(I-D-E-A) to all(I-D-E-A) to alltraining &training &training &training &training &consult ingconsult ingconsult ingconsult ingconsult ing

projectsprojectsprojectsprojectsprojects

IIIII Identify needs of

stakeholders

DDDDD Develop skills,

knowledge, processes & tools

EEEEE Engage people, often through

workshops or training

AAAAA Apply, ensuring the new skillsand knowledge have a

business impact

From 31 December 2006 an amendment to theCompanies Act 1985 came into force requiring acompany�s website, e-mails, business letters (in hard andsoft copy) and order forms to include the same details asare required for its stationery, i.e. the company�s fullname in legible characters and its place of registration,

Working with the PPMA as a strategic allianceWorking with the PPMA as a strategic allianceWorking with the PPMA as a strategic allianceWorking with the PPMA as a strategic allianceWorking with the PPMA as a strategic allianceparparparparpartnertnertnertnertner, Braithw, Braithw, Braithw, Braithw, Braithwaitaitaitaitaite Te Te Te Te Tax Rax Rax Rax Rax Recoecoecoecoecovvvvvererererery Consultantsy Consultantsy Consultantsy Consultantsy Consultantscan help eligible members claim tax relief oncan help eligible members claim tax relief oncan help eligible members claim tax relief oncan help eligible members claim tax relief oncan help eligible members claim tax relief onresearch & development (R&D) expenditure,research & development (R&D) expenditure,research & development (R&D) expenditure,research & development (R&D) expenditure,research & development (R&D) expenditure,which for SMEs has been available since 1 Aprilwhich for SMEs has been available since 1 Aprilwhich for SMEs has been available since 1 Aprilwhich for SMEs has been available since 1 Aprilwhich for SMEs has been available since 1 April2000, and from 1 April �02 for large companies.2000, and from 1 April �02 for large companies.2000, and from 1 April �02 for large companies.2000, and from 1 April �02 for large companies.2000, and from 1 April �02 for large companies.

RRRRResearch & deesearch & deesearch & deesearch & deesearch & devvvvvelopment Telopment Telopment Telopment Telopment Tax reliefax reliefax reliefax reliefax relief for SMEs

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By Greg Howe, Braithwaite Tax Recovery Consultants

What are the incentives?What are the incentives?What are the incentives?What are the incentives?What are the incentives?

Are you eligible?Are you eligible?Are you eligible?Are you eligible?Are you eligible?

company number and registered office. Companies andtheir officers are liable to a fine if they are in breach ofthese provisions. For full details and implications go to:http://www.dti.gov.uk/files/file35183.doc (NOTE at thetime of writing, some of the references to sections of theCompanies Act 1985 appear to be wrong).

If your business is creating new or improving existingproducts, processes, materials, devices or services youare probably eligible to claim R&D tax relief on thatwork.

Ø Companies should identify areas where theirdevelopment work deviated from standardpractice.

Ø Commercial success of your developmentprojects is not a determining factor in youreligibility for R&D tax relief and in many casescommercial failure will support your claim.

Ø Failure in your development work and cost over-runs are not requirements for the existence ofeligible R&D work.

Ø Many areas of successful development work,achieved at or below budget and which went intoproduction and sold are eligible for relief.

The SME Scheme is available in two forms:The SME Scheme is available in two forms:The SME Scheme is available in two forms:The SME Scheme is available in two forms:The SME Scheme is available in two forms:

(a) An enhanced deduction of 50% of your R&Dexpenditure in the tax computation. This works outto about a 10% to 15% after tax benefit on R&Dspend depending on yourcorporate tax rate. So ifyour company spent£100,000 on R&D you canexpect approximately a£10,000 to £15,000 aftertax saving on this work.

(b) If your company is lossmaking you are eligible tosurrender your losses for acash refund from thegovernment of up to 24% ofR&D spend. Therefore, evenif your company does notpay any corporation tax thegovernment will send you acash cheque for yourdevelopment work. So if you are loss making andspend £100,000 on R&D you can expect up to£24,000 in cash back from the government.

A large company can enhance itsR&D expenditure by 25% in itstax computation. This works outto around a 7.5% after tax benefitof their R&D spend assuming a30% tax rate. For largecompanies there is no refundablecash cheque if you are lossmaking. Therefore, if a largecompany incurs £100,000 of R&Dexpenditure it can expect an aftertax saving of £7,500 on thisexpenditure.

The Large Company Scheme applies as follows:The Large Company Scheme applies as follows:The Large Company Scheme applies as follows:The Large Company Scheme applies as follows:The Large Company Scheme applies as follows:

* after tax benefitdepending on yourcorporate tax rate

Companies Act AmendmentCompanies Act AmendmentCompanies Act AmendmentCompanies Act AmendmentCompanies Act Amendment applies to all websites and emails

LargeLargeLargeLargeLarge£££££££££££££££

£££££££££££££££

CompanyCompanyCompanyCompanyCompany

savings on R&D*savings on R&D*savings on R&D*savings on R&D*savings on R&D*77777.5%.5%.5%.5%.5%

£££££££££££££££

£££££££££££££££

SMESMESMESMESME10-15%10-15%10-15%10-15%10-15%savings on R&D*savings on R&D*savings on R&D*savings on R&D*savings on R&D*

up-tup-tup-tup-tup-to o o o o 222224%4%4%4%4%of R&D spendof R&D spendof R&D spendof R&D spendof R&D spend

for loss makingfor loss makingfor loss makingfor loss makingfor loss makingcompaniescompaniescompaniescompaniescompanies

ORORORORORSME ClarificationSME ClarificationSME ClarificationSME ClarificationSME Clarification

Generally if you employ less than 250 staff and haveeither a turnover of less than circa £34million or total assets of less than circa£29 million you will meet the SME testprovided you are not a member of a largegroup of companies that fails thesethresholds.

Retrospective claimsRetrospective claimsRetrospective claimsRetrospective claimsRetrospective claims

At present companies can go back up to6 years to make retrospective claims.However, the government is currentlycurrentlycurrentlycurrentlycurrentlytaking steps to shorten this timetaking steps to shorten this timetaking steps to shorten this timetaking steps to shorten this timetaking steps to shorten this timeframe to 2 yearsframe to 2 yearsframe to 2 yearsframe to 2 yearsframe to 2 years. It is very importantfor companies who have yet to makeclaims to take the necessary steps to submit for theirearlier accounting periods.

Many PPMA members will qualify for R&D tax credits. If you are interested inoutsourcing your claim please contact Greg Howe ghowe@btrcl.co.uk atBraithwaites who can assist with the entire claim process on a �no-win-no-fee�basis T 0845 331 3149 www.btrcl.co.uk

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Many of you will be debating whether yourMany of you will be debating whether yourMany of you will be debating whether yourMany of you will be debating whether yourMany of you will be debating whether yourelectrical equipment falls into the scope of theelectrical equipment falls into the scope of theelectrical equipment falls into the scope of theelectrical equipment falls into the scope of theelectrical equipment falls into the scope of theWEEE and RoHS Directives and if so whetherWEEE and RoHS Directives and if so whetherWEEE and RoHS Directives and if so whetherWEEE and RoHS Directives and if so whetherWEEE and RoHS Directives and if so whetheryou should register as a manufacturer oryou should register as a manufacturer oryou should register as a manufacturer oryou should register as a manufacturer oryou should register as a manufacturer orimporter with the Environment Agency.importer with the Environment Agency.importer with the Environment Agency.importer with the Environment Agency.importer with the Environment Agency.

But of course it does not end there. If you register in theUK at a price of £1000 per year, you will also have toregister in every European country you export to.

The problem is that unlike other Directives (like the LowVoltage Directive and EMC Directive, which were clearlyintended to apply to all electrical equipment), thedrafters of the WEEE and RoHS Directives only envisagedthat they would apply to the equipment specificallymentioned in the scope. The short and indicative lists ofthe equipment in the Directives, mention the usualsuspects for electrical waste like household appliancesand IT equipment although strangely not mobile phones.

However, importantly for us, the Directive does notexplicitly mention processing or packaging machines orequipment. But the bad news is that unlike the CEmarking Directives, EU Member States have the option ofimplementing environmental Directives like WEEE indifferent ways.

This freedom of national expression is a nightmare forequipment exporters because not only is each WEEErecycling scheme different, but countries are interpretingthe scope of the Directives in different ways. So forinstance, Germany has ruled that all packaging andprocessing machines are excluded from WEEE, andIreland has decided to exclude all business to businessequipment. However, the Scandinavian countries arekeen to stretch the meaning of the short and indicativelists as far as they will go to include as many industrialpieces of equipment as they can.

So what about the UK? Well it seems that both NWMLwhich enforces the RoHS Directive and the EnvironmentAgency which enforces the WEEE Directive are takingthe same line as the Scandinavians, although whetherbecause of environmental zeal or because as GovernmentAgencies they want to attract as many registration feesas possible is hard to say.

Meanwhile the EU Commission has been observing themounting WEEE chaos and has just announced a reviewof both Directives in particular to resolve the differencesin interpretation between countries and to explore thecreation of a Europe wide registration scheme.

So how does this help your decision making? The currentPPMA advice on WEEE and RoHS (PPMA RoHS andWEEE Guide), which was written in 2006 followingdiscussions with NWML, is not entirely satisfactorybecause it divides equipment into three lists, equipmentthat is probably in scope, equipment that is probably outof scope, and equipment that might or might not be inscope.

This document was only intended as a starting point andwe had hoped by now to have been able to work withNWML and the Environment Agency to resolve thesethree categories into two: equipment that is in scope andequipment that is out of scope. Unfortunately neitherAgency has been keen to commit itself, possibly becausethey are aware that the Commission is going to reviewthe Directive and alter the scope.

So what should you do now? If your equipment isspecifically mentioned in the short or indicative lists inthe Directives you don�t have a choice, you have toregister. Don�t forget though, that you can pass the costof recycling business-to-business equipment at the end ofits life on to your customers. However, if your equipmentis not specifically mentioned in the short or indicativelists, there is a strong argument for sitting on your handsand waiting to see what happens.

The downside to this approach is that one of theenforcing authorities could come after you and insistthat you register, although in the early years of thelegislation one suspects that they will be concentratingtheir efforts on companies whose equipment is definitelyin scope.

The review of the Directives is likely to take two or threeyears and during this time it is to be hoped that thesituation on scope will get clearer. Of course the EUcould decide to end all the arguments and apply the

WEEE and RoHS -WEEE and RoHS -WEEE and RoHS -WEEE and RoHS -WEEE and RoHS - Controlled chaos?

Martin KeayMartin KeayMartin KeayMartin KeayMartin KeayTechnical ConsultantE martin.keay@

ppma.co.uk

Waste Electrical and Electronic Equipment(WEEE) Directive 2002/96/EC

The Restrictions Of Hazardous Substances inelectrical and electronic equipment (RoHS)Directive 2005/95/EC

The Directive mentionshousehold appliances, but

not mobile phones

xüThe EU Commission has

announced a review of RoHSand WEEE to explore the

creation of a Europe wideregistration scheme.>WEEEWEEEWEEEWEEEWEEE

GuidanceGuidanceGuidanceGuidanceGuidanceihttp://www.netregs.gov.uk/netregs/275207/1631119/?version=1&lang=_e

RoHSRoHSRoHSRoHSRoHSWEEEWEEEWEEEWEEEWEEE

tech

1 51 51 51 51 5

Directives to all electrical equipment. There is noindication of this at the moment, and in fact Orgalime,the European trade association that the PPMA has nowjoined, is lobbying the Commission to exclude allbusiness to business equipment. Meanwhile rest assuredthat the PPMA will be urging both the UK Governmentand the EU Commission through Orgalime for processingand packaging equipment to be explicitly excluded fromboth Directives.

Continued from page 14

One of the benefits of supplying equipment to businessesas opposed to the general public is that you can pass onthe responsibility for disposing of equipment at the end ofits life to your customers. To make sure that yourcustomer realises you are doing this you will need toinclude statements in your terms of sale. Listed below aresome statements that you may like to use in your terms ofsale and one PPMA member is proposing to use them intheir Declarations of Conformity as well.

>RoHS and WEEE RoHS and WEEE RoHS and WEEE RoHS and WEEE RoHS and WEEE reviewSurprising as it may seem at exactly the same time asthe UK is implementing the WEEE Directive (later thanmost other countries), the EU Commission hasannounced that it is starting a review of both the WEEEand RoHS Directives. This has been prompted by aclamour of complaints about the way in which thislegislation is being implemented, especially from thosecountries who have had the WEEE Directive for over 12months. At the moment the Commission has said that itonly wants to receive factual reports of the problemsand costs of implementation, so if you have any horrorstories to relate whether in the UK or any otherEuropean country please let Martin Keay have them assoon as possible. E martin.keay@ppma.co.uk

ProProProProProtttttect yect yect yect yect yourourourourourself self self self self with Termsof Sale statements

DirectiveDirectiveDirectiveDirectiveDirective StatementStatementStatementStatementStatementWEEEWEEEWEEEWEEEWEEE - Waste electrical

and electronic equipment

Directive 2002/96/EC

Batteries andBatteries andBatteries andBatteries andBatteries andAccumulatorsAccumulatorsAccumulatorsAccumulatorsAccumulators and

waste batteries and

accumulators Directive

2006/66/EC.

RoHS - RoHS - RoHS - RoHS - RoHS - The Restrictions

of the use of certain

hazardous substances in

electrical and electronic

equipment Directive

The purchaser is responsible for complying with theNational laws for safe disposal of waste electricaland electronic equipment that may apply at the endof the life of this equipment and for financing thissafe disposal.

The purchaser is responsible for complying with theNational laws for safe disposal of batteries thatmay apply at the end of the life of the batteries inthis equipment and for financing this safe disposal.

The electrical and electronic equipment associatedwith this machine complies with the requirementsof the RoHS Directive 2005/95/EC.

LLLLLVD neVD neVD neVD neVD new number w number w number w number w number 2006/95/ECNo doubt because the EU Commission thinks thatmanufacturers don�t have enough to do it has decided tochange the Directive number of the Low VoltageDirective! The previous number was 73/23/EEC, butsince 1973 when it was first introduced it has beenamended several times and to tidy things up the originallegislation and its amendments have all beenconsolidated into 2006/95/EC.

This came into force on 15th January 2007 with very littlenotice so you should now amend your Declarations ofConformity accordingly.

Review of Review of Review of Review of Review of dough mixersstandardWork has just started on revising the safety standard fordough mixers EN 453, so if you have views on how itshould be amended or will be affected if it changesplease get in contact with Martin Keay.martin.keay@ppma.co.uk

Cancellation of Cancellation of Cancellation of Cancellation of Cancellation of weighingstandards programmeDue to lack of support from other members of CENELEC,the standards writing programme for automatic weighersand checkweighers has had to be cancelled.

UK WEEEUK WEEEUK WEEEUK WEEEUK WEEEimplementationimplementationimplementationimplementationimplementation

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Deadline for joining a producer compliancescheme that will register your business withyour environmental regulator. The regulators inthe UK are the Environment Agency, theEnvironment and Heritage Service or theScottish Environment Protection Agency.

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Labelling rules apply to newproducts. For example, you mustmark products with a crossed-out wheeled bin symbol.

Producers and retailers are responsible fortaking back and recovering or disposing ofwaste electrical and electronic equipment(WEEE) from businesses and householders.

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Note BusinessesNote BusinessesNote BusinessesNote BusinessesNote Businesses: If your business uses EEE, thereare two main requirements: you must store, collect,treat, recycle and dispose of WEEE separately fromyour other waste, and keep proof that your WEEE wasgiven to an authorised waste management company,and was treated and disposed of in anenvironmentally sound way.

Want to knowWant to knowWant to knowWant to knowWant to knowmore aboutmore aboutmore aboutmore aboutmore aboutWEEE andWEEE andWEEE andWEEE andWEEE andRoHS?RoHS?RoHS?RoHS?RoHS?Attend the PPMAseminar on the 27thJune in Northampton -see page 20 or go towww.ppma.co.uk fordetails.

If you have decided thatyour equipment is in thescope of the WEEEDirective the implemen-tation dates are asfollows:- WEEE man at the

Eden Project

A recent UKTI report on processing andA recent UKTI report on processing andA recent UKTI report on processing andA recent UKTI report on processing andA recent UKTI report on processing andpackaging equipment opportunities in Brazilpackaging equipment opportunities in Brazilpackaging equipment opportunities in Brazilpackaging equipment opportunities in Brazilpackaging equipment opportunities in Brazilshows that the country has great potential, butshows that the country has great potential, butshows that the country has great potential, butshows that the country has great potential, butshows that the country has great potential, butis by nature a complex and potentiallyis by nature a complex and potentiallyis by nature a complex and potentiallyis by nature a complex and potentiallyis by nature a complex and potentiallychallenging environment.challenging environment.challenging environment.challenging environment.challenging environment.

BrBrBrBrBrazil azil azil azil azil � A tough nut to crack?

Brazil is South America�s largest and most influentialmarket. With a population of around 185 million, Brazilis the 5th largest country in the world and is now widelyconsidered alongside Russia, India and China as one the4 major growth markets of the world.

Buyer Behaviour Buyer Behaviour Buyer Behaviour Buyer Behaviour Buyer Behaviour

One of the major themes to come from the report wasthat the role of engineering equipment buying in Brazilwas becoming more professional and transparent. In thereport Manesty Manesty Manesty Manesty Manesty cited that they have been in theBrazilian market for 40 years and as with other marketsectors, they had noted that the consolidation occurringin the pharmaceutical sectors is changing the waycompanies purchase equipment. They found thatcompanies are increasingly making the process moreanalytical and professional, and that the decision forpurchasing a machine is rarely made by one personanymore with multiple roles in the company having inputinto the specification and final purchase decision.

1 61 61 61 61 6

* Per annum as estimated bylocal machinery manufacturers

association (ABIMAQ)

* Estimate forengineering equipment

Size of marketSize of marketSize of marketSize of marketSize of market

20,00020,00020,00020,00020,000$US million$US million$US million$US million$US million*****

ImporImporImporImporImportttttedededededpharma, food,pharma, food,pharma, food,pharma, food,pharma, food,and cosmeticsand cosmeticsand cosmeticsand cosmeticsand cosmetics

equipmentequipmentequipmentequipmentequipment

11111,500,500,500,500,500$US million$US million$US million$US million$US million*****

30%30%30%30%30%of all equipmentof all equipmentof all equipmentof all equipmentof all equipment

purchased ispurchased ispurchased ispurchased ispurchased is

imporimporimporimporimportttttededededed*****

* Per annum asestimated by Promar

Packaging and processingPackaging and processingPackaging and processingPackaging and processingPackaging and processingequipmentequipmentequipmentequipmentequipment

Demand for equipment/technology Demand for equipment/technology Demand for equipment/technology Demand for equipment/technology Demand for equipment/technology

Brazil�s demand is centered around growth as well as theneed to:� Produce value added products� Facilitate enhanced quality assurance systems� Meet new Brazilian consumer safety requirements� Lower production costs

The major factors restricting growth of the engineeringsector are:� Limited domestic purchasing power� High interest rates and oppresive local taxation� Relatively low wage rates in Brazil mean that

automation is not always a critical driver

International Suppliers International Suppliers International Suppliers International Suppliers International Suppliers

Traditionally European and American companies havebeen the major suppliers, however, in recent years,imports from countries such as China, South Korea andIndia have gained a share of the market.

Local Sector Manager, Erika Azevedo, reports thatEuropean equipment suppliers (including UK) aregenerally regarded as providing the best quality, but UKengineering tends to come at a higher price.

Local tariff law Local tariff law Local tariff law Local tariff law Local tariff law

Brazilian tariff laws mean that imported products aresubject to a range of taxes which can increase the priceof a product to around 70% of the landed cost, reportsErika. Brazilian buyers� preferences for local

representatives and support mean that direct sales havedifficulty competing against a locally based competitoroffering a similar product. Local manufacture may meanthat the products are eligible for the Governmentsponsored equipment purchasing finance systems, but ingeneral local manufacture or assembly minimises tariffsand therefore provides the lowest cost method for sellingin Brazil.

The Bradman Lake GroupBradman Lake GroupBradman Lake GroupBradman Lake GroupBradman Lake Group has seen a change in buyerbehaviour and equipment utilisation: �Packagingoperations in the food industry in Brazil traditionally arevery labour intensive, but now the far-sighted companiesare investing in automation to reduce costs. It isgenerally difficult to borrow money to invest in capitalequipment in Brazil, so we�ve benefited by working with aBrazilian distributor as they are prepared to providefinance to the customer,� explained StakeholderStakeholderStakeholderStakeholderStakeholderCommunications ExCommunications ExCommunications ExCommunications ExCommunications Executivecutivecutivecutivecutive, Te, Te, Te, Te, Traceraceraceraceracey Py Py Py Py Parnellarnellarnellarnellarnell.

UKTI will be hostingBrazilian delegatesat the Total show.Visit stand 4376 fordetails and contact:

PaulPaulPaulPaulPaul EadieEadieEadieEadieEadieUKTI Brazilian MarketAdviserMb Mb Mb Mb Mb 07850 610 954EEEEE paul.eadie@

btinternet.com

ErikaErikaErikaErikaErika AzevedoAzevedoAzevedoAzevedoAzevedoSector Manager -Automotive,Engineering and Food& DrinkTTTTT +55 11 3094 2748EEEEE erika.azevedo

@fco.gov.uk

For a copy of the UKTIBrazilan report contactPaul Eadie as above.

Consolidation occurringin the pharmaceuticalsector is changing theway companiespurchase equipment -

Manesty

Fundamentals for success Fundamentals for success Fundamentals for success Fundamentals for success Fundamentals for success

Ø A long-term plan and a willingness to commit time andresources to develop the marketØ Local representation and technical support (inc.

Portuguese language promotional and technicalmaterials)Ø Access to �model� plants or installations that

demonstrate the equipment working under local or, atleast, similar conditionsØ Building a profile in the market - frequent visits and

participation in industry fairs etc.Ø Brazil is not a market for first-time exporters.

Companies with the greatest chance of success wouldhave technologies/products that are unique anddifferentiated, and/or solid products and thewillingness/capability to invest in local manufacture.

1111177777

Processing & packaging areaProcessing & packaging areaProcessing & packaging areaProcessing & packaging areaProcessing & packaging areaplanned for Gulfood, Dubai �08At a successful Gulfood, Dubai January 2007 show, over32,000 attendees visited the 2170 exhibitors from 146countries. The PPMA participated with a brochure/information stand in association with CESA(as funding was not available for a pavilionvia the Accredited Trade Organisation) andcollected over 100 leads for members.According to local newspapers the value oforders placed at the show was $10 billion,with Irish Dairy Board (Kerrygold) receivingthe largest at $2 million (600 tonnes ofdairy product).

The show continues to develop and plans to have adedicated processing and packaging area at the 2008event. The PPMA is looking into the options for memberswithin this dedicated area. If you wish to register yourinterest, contact john.cowdrey@ppma.co.uk

Preferential travel and hotelPreferential travel and hotelPreferential travel and hotelPreferential travel and hotelPreferential travel and hotelrates rates rates rates rates at Interpack �08

Negotiations are taking place with a specialistcontractor to provide preferential travel and hotelservices for the Interpack show, 24-30 April 2008. Thisservice will be available for members who are planning toexhibit at or visit the event.

At the 2005 event 43 members exhibited on the PPMApavilion stand. By the end of May Messe Dusseldorf willconfirm the PPMA�s group space allocation at which timewe will publish an exhibitor list. Members who�ve not yetexpressed an interest to be part of the PPMA pavilion,and those interested in the special travel rates, shouldcontactjohn.cowdrey@ppma.co.ukT 020 8773 8111

An amendment of paragraph 13b of the German turnovertax law, which came into effect on 1st January 2007, nowrequires non-German exhibition organisers who organisegroups at German trade shows to register with theGerman Government for German VAT. Henceforth anyAccredited Trade Organisations (ATOs), including thePPMA, who block-book and resell space to UK exhibitorsas part of a stand package will beobliged to invoice German VAT toparticipating UK companies at19% of the stand package costs.

The Sponsors Alliance, whorepresent 50 ATOs, oppose thisrequirement as ATOs are predominantly not-for-profitorganisations who organise overseas exhibition groupsunder an agreement with UKTI in order to benefit theirindustry. Members will be kept informed of the situation.

Change in German VChange in German VChange in German VChange in German VChange in German VAAAAAT laT laT laT laT lawwwwwcould affect UK exhibitors

19% VATwill be charged tocompanies who

exhibit as part of anorganised group.

Contact PointPointPointPointPoint

John CowdreyJohn CowdreyJohn CowdreyJohn CowdreyJohn CowdreyInternationalServices

T 020 8773 8111E john.cowdrey@ ppma.co.uk

Eight members exhibited withthe UK PPMA pavilion at thePropak Vietnam show held inMarch. The event ran alongsidePlastics & Rubber 2007 andreceived over 6,300 attendeesand 350 exhibitors. Vietnam�smanufacturing sector isbooming, and estimates predictthe packaging equipmentmarket to be US $55 million per annum with US $40million accounting for the food & drink sector alone. TheVietnam government is investing US $1.5 billion in thepharmaceutical industry, and it is predicted that localproduction will be boosted from 9% of the market invalue terms to 70% in 2010.

Vietnam Vietnam Vietnam Vietnam Vietnam experiences amanufacturing boom

70 delegates attended theUK Technology Seminar

operated by the PPMA inconjunction with the local

UKTI/FCO team

GULFOOD �GULFOOD �GULFOOD �GULFOOD �GULFOOD � Dubai, UAE

PRPRPRPRPROPOPOPOPOPAK VIETNAM �AK VIETNAM �AK VIETNAM �AK VIETNAM �AK VIETNAM �Ho Chi Minh City, VietnamINTERPINTERPINTERPINTERPINTERPAAAAACK 2008 �CK 2008 �CK 2008 �CK 2008 �CK 2008 �Dusseldorf, Germany

24-27 Feb �08

5-8 March �08

24-30 April �08

TBC

Proposed funding

TBC

Event / LocationEvent / LocationEvent / LocationEvent / LocationEvent / Location DateDateDateDateDate OverviewOverviewOverviewOverviewOverview FFFFFundingundingundingundingunding

TTTTTOOOOOTTTTTAL �AL �AL �AL �AL � NEC, Birmingham

PRPRPRPRPROPOPOPOPOPAK ASIA �AK ASIA �AK ASIA �AK ASIA �AK ASIA � Bangkok,ThailandPRPRPRPRPROPOPOPOPOPAK CHINA �AK CHINA �AK CHINA �AK CHINA �AK CHINA �

Shanghai, China

PPPPPAAAAACK EXPO �CK EXPO �CK EXPO �CK EXPO �CK EXPO �Las Vegas, USA

PRPRPRPRPROPOPOPOPOPAK Indonesia �AK Indonesia �AK Indonesia �AK Indonesia �AK Indonesia �Jakarta

The UK show for processing & packagingmachinery, materials, design & innovationThe 15th event for processing and

packaging in the food & drink industry

The 13th international processing,packaging and end-line printing event

Packaging exhibition for southern USAand South AmericaInternational event for processing andpackaging in the food & drink industry

MakMakMakMakMake the mose the mose the mose the mose the mosttttt of PPMA pavilions & events

15-18 May �07

13-16 June �07

10-12 July �07

15-17 Oct� 07

5-8 Dec �07

Unavailable

Proposed funding

Proposed funding

TBC

Proposed funding

The 12th Gulf food, hotel, and equipment(processing and packaging) eventInternational processing, packaging andprinting exhibitionSeven day international processing andpackaging event

Forecasts show that by2009 the Dubai

packaging, processingand labelling machinery

market will be worth$14.8 billion.

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CitationCitationCitationCitationCitation have partnered with PPMA to supplyH&S for commercial premises andemployment law support for members atpreferential rates www.citation.co.uk

Sutton WinsonSutton WinsonSutton WinsonSutton WinsonSutton Winson Insurance Brokers Ltd havepartnered with PPMA to provide cost effectiveinsurance cover www.suttonwinson.com

Eclipse TEclipse TEclipse TEclipse TEclipse Trainingrainingrainingrainingraining, specialises in sales andinfluencing skills to �improve member�s bottomline through increased sales�. Contactchris.buxton@ppma.co.uk

Colourworks Colourworks Colourworks Colourworks Colourworks aims to maximise team performancewith their high impact learning programmes. Forattractive rates contact www.thecolourworks.com

The PPMA is currently working with Braithwaites indeveloping a service to facilitate and aid memberclaims for R&D TR&D TR&D TR&D TR&D Tax Credits.ax Credits.ax Credits.ax Credits.ax Credits. See page13. Contactchris.buxton@ppma.co.uk

The PPMA has formed a strategic alliancepartnership with AD CommunicationsAD CommunicationsAD CommunicationsAD CommunicationsAD Communications to offermembers attractive rates for PR services. For furtherdetails contact chris.buxton@ppma.co.uk

See page 20 or go to www.ppma.co.uk. Contactemma.corney@ppma.co.uk to book:� WEEE/RoHSWEEE/RoHSWEEE/RoHSWEEE/RoHSWEEE/RoHS � 27 June� Provision and use of work equipmentProvision and use of work equipmentProvision and use of work equipmentProvision and use of work equipmentProvision and use of work equipment

regulations (PUWER)regulations (PUWER)regulations (PUWER)regulations (PUWER)regulations (PUWER) � 11 October� EMC DirectiveEMC DirectiveEMC DirectiveEMC DirectiveEMC Directive � 22 November� Functional safety of controlFunctional safety of controlFunctional safety of controlFunctional safety of controlFunctional safety of control

systemssystemssystemssystemssystems � 22 November

Prospect members are welcome to attend arecruitment lunch, held at the Total show onthe 16th May at 12pm - see page 4 fordetails. New membership packs are availablefrom david.harrison@ppma.co.ukNew full members:New full members:New full members:New full members:New full members:Longford Europe, RTS Flexible, BluebirdPackaging Machines, D&D Engineering, CCAutomation

Presidents Lunches (members welcome):-Presidents Lunches (members welcome):-Presidents Lunches (members welcome):-Presidents Lunches (members welcome):-Presidents Lunches (members welcome):-� 5 July, Crew Hall, Manchester� 1 November, Swinfen Hall, StaffordshirePPMA Board Meetings PPMA Board Meetings PPMA Board Meetings PPMA Board Meetings PPMA Board Meetings are planned to take placelater on in the year. For details contact:jayne.hilborne@ppma.co.ukTTTTTOOOOOTTTTTAL PrAL PrAL PrAL PrAL Processing and Pocessing and Pocessing and Pocessing and Pocessing and Pacacacacackkkkkaging �aging �aging �aging �aging � 15-18 May�07, NEC, Birmingham www.totalexhibition.comFEA International Aerosol Exhibition andFEA International Aerosol Exhibition andFEA International Aerosol Exhibition andFEA International Aerosol Exhibition andFEA International Aerosol Exhibition andCongressCongressCongressCongressCongress ����� 18-20 September �07, Manchester,www.aerosols2007.co.ukGolf Day �Golf Day �Golf Day �Golf Day �Golf Day � 19th September, Warwickshire Golf &Country Club, Leek Wootton, WarwickshireHealth & safety passport training �Health & safety passport training �Health & safety passport training �Health & safety passport training �Health & safety passport training �13 September, 18 & 19 October

DiarDiarDiarDiarDiary Daty Daty Daty Daty Dateseseseses

See p.See p.See p.See p.See p.111117 f7 f7 f7 f7 for Ovor Ovor Ovor Ovor Overererererseas Shoseas Shoseas Shoseas Shoseas ShowswswswswsVisit Visit Visit Visit Visit www.ppma.co.ukwww.ppma.co.ukwww.ppma.co.ukwww.ppma.co.ukwww.ppma.co.uk for other events for other events for other events for other events for other events

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Jacob White sells exhibitionJacob White sells exhibitionJacob White sells exhibitionJacob White sells exhibitionJacob White sells exhibitionmachine machine machine machine machine at Propak Indonesiashow

On the PPMA UK Pavilion at the PropakIndonesia show, Jacob White sold their mainexhibit, a TFS Cartonner machine, on the firstday to a company previously unknown to them.The order subsequently blossomed in twomachines. Jim Colwell said of the show:�Indonesia is a fast developing market lookingfor flexible quality equipment, and with ourlocal resident engineer we are able to build onour previous successes. This show puts us in theright place to carry out our business.� See theSee theSee theSee theSee thetable on page 1table on page 1table on page 1table on page 1table on page 17 f7 f7 f7 f7 for 200or 200or 200or 200or 2007 sho7 sho7 sho7 sho7 showwwwwdetai ls.detai ls .detai ls .detai ls .detai ls .

Exhibition success forJacob White

UKTI engineering roadshowUKTI engineering roadshowUKTI engineering roadshowUKTI engineering roadshowUKTI engineering roadshowprovides solid adviceA total of 350 companies participated in the elevenregional UK Trade & Investment �Who wants to be anengineering export success� roadshow events. GrahamHayes summed up the events: �Each roadshow had anumber of country experts, who gave some very valuableinformation about doing business in their specificmarkets. The presentation was focussed on newdeveloping markets, including India, China, Brazil,Thailand, Malaysia, which are all growth areas and openup enormous opportunities for those who want to developan export side to their business. It also gave somepractical advice on the need to look at export as aninvestment and ensure that it is properly funded. Formore information on future events contact Amy Tudor:0207 700 0008 amy@business-business.co.uk.

Don�t forget to complete the forthcoming Don�t forget to complete the forthcoming Don�t forget to complete the forthcoming Don�t forget to complete the forthcoming Don�t forget to complete the forthcoming 2007 Business Survey2007 Business Survey2007 Business Survey2007 Business Survey2007 Business Survey

Completion only takes about ten minutes (the PPMA Board have timed it!), and is guaranteed to be completelyconfidential. Only members that complete the survey will receive a copy of the final conclusions. Thisinformation is invaluable and enables members to make important business decisions based on data and factrather than notoriously unreliable �gut-feel� and �hearsay.� It also enables your Association to engage moreeffectively with regulators when trying to fight your corner in government! We�ve made it even easier to

complete via a new online facility at www.ppma.co.uk, so look out for the form when it arrives in June.

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Of the 108 exhibitors at the Pro2Pac food and drinkshow in March, 22 were PPMA members including 10PPMA pavilion exhibitors. Most exhibitors who had aspace on the 150m PPMA pavilion said they had asuccessful show, and 5 have already booked for Pro2Pak2009. Glyn Giusti of Multiplicity made this commentabout the show: �The number and quality of visitors wasbetter than we had anticipated.�

Many exhibitors felt that the link with the IFE eventmade the show attractive. Michael Harris of Bizerbacomments: �The show was well organised allowingvisitors to wander between the two events seamlessly.It�s easy to see why the PPMA participated in this eventas it is good exposure to the international foodprocessing market place. We sold a number of machinesfrom our stand and passed on 30+ international leads toour overseas companies.�

Chris Buxton, PPMA CEO, undertook three presentations:one on the role of automation and innovation in aglobalised market, and two on the need (or otherwise) toengage with the Chinese market. The presentations werewell received and attracted healthy audiences.

PPMA have booked a pavilion on two zones and havesecured reservations on approximately 100m of standspace for the 2009 event. For details and to book,contact david.harrison@ppma.co.uk

PPMA enjoysPPMA enjoysPPMA enjoysPPMA enjoysPPMA enjoys a successfulPro2Pac show

pic -pic -pic -pic -pic -

CelebrCelebrCelebrCelebrCelebrating 2ating 2ating 2ating 2ating 21 y1 y1 y1 y1 yearearearearears s s s s atthe PPMA show 2008

Sadly we report that PPMA Directors Stuart Ralph,Peter Binns and Chris Williams have recently left theirmember companies and therefore tender theirresignation to the PPMA board with regret. Thosewishing to make contact with them can do so via thesecretariat. We wish them all the best, with a particularmention to Chris Williams who ran for six years asProcess Director.

We would like to thank the Directors for their highlyvalued contributions and hope that our paths will crossagain at some point in the future. Members who wish tobe considered for the vacant positions should contactChris Buxton to discuss the positions furtherchris.buxton@ppma.co.uk T 020 8773 5518

PPMA Director PPMA Director PPMA Director PPMA Director PPMA Director vacanciesavailable

Thank you ChrisWilliams for your

valued contribution

PPMA golf daPPMA golf daPPMA golf daPPMA golf daPPMA golf day y y y y - All playand absolutely NO work!Another fun-filled day of golf is plannedfor the 19th September at theoutstanding 36 hole Warwickshire Golf& Country Club in Leek Wootton,Warwick. It�s an enjoyable day for all(whether you are a novice or pro!) andtees off with breakfast at 9am. After anevening meal, trophies will be presentedto winners of the day�s competitionswhich include the longest drive andnearest pin. To enter your teams contact T 020 87738111, david.harrison@ppma.co.uk

PPMA has appointed specialist international technologyagency AD Communications to handle its mediarelations. The PPMA account team will be headed byRosemary Alton, who joined AD Communications in Junelast year from Romaco.

Chris Buxton, PPMA Chief Executive, comments: �Thereis no doubt that to make ourselves heard in ahighly-regulated and competitive arena, we need to makemaximum use of all available communication channels. Iam confident that the team at AD will help us raise theprofile of the Association to the benefit of our members.�The media campaign consists of an initial press reviewand questionnaire to gauge the media�s perception of theAssociation, as well as the promotion of the PPMA�s 21stanniversary which will be held at the PPMA 2008 show.

The PPMA has formed a strategic partnership withAD Communications to offer members attractiverates for PR services. For further details contactchris.buxton@ppma.co.uk

Rosemary AltonAccount Director

PPMA appoint PPMA appoint PPMA appoint PPMA appoint PPMA appoint PR agencyAD Communications

View from clubhouse

Sir Digby Jones

The PPMA sought members� views onwhen and where to celebrate theAssociation�s anniversary, and it hasbeen decided that the event will beheld on the 24th September at the2008 PPMA show. Recognising thecost sensitivity, most attendees willalready be at the show and thereforetravel and accommodation expenseswill be kept to a minimum. Takingplace on the second evening of theshow, Sir Digby Jones will be the keynote speaker at thisauspicious event which will include an evening ofentertainment as well as the presentation of the PPMAAwards of Excellence. For further details and tickets,please call 020 8773 8111

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The 2007 PPMA Seminar andThe 2007 PPMA Seminar andThe 2007 PPMA Seminar andThe 2007 PPMA Seminar andThe 2007 PPMA Seminar andTTTTTraining Prraining Prraining Prraining Prraining Programme (inogramme (inogramme (inogramme (inogramme (inassociation with MTassociation with MTassociation with MTassociation with MTassociation with MTA and Picon)A and Picon)A and Picon)A and Picon)A and Picon)will major on machinery andwill major on machinery andwill major on machinery andwill major on machinery andwill major on machinery andelectrical equipment legislation.electrical equipment legislation.electrical equipment legislation.electrical equipment legislation.electrical equipment legislation.Special thanks to our sponsorsSpecial thanks to our sponsorsSpecial thanks to our sponsorsSpecial thanks to our sponsorsSpecial thanks to our sponsorsFood Processing, PackagingFood Processing, PackagingFood Processing, PackagingFood Processing, PackagingFood Processing, PackagingNews and Matcon.News and Matcon.News and Matcon.News and Matcon.News and Matcon.The courses have been designed to address the newMachinery Directive 2006/42/EC as well as two keypieces of legislation: the Waste Electrical and ElectronicEquipment Directive (WEEE), and the NewElectromagnetic Compatibility Directive. Those mostaffected by these topics are manufacturers, importersand users of machinery, all of whom should considerattending.

Machine suppliers have the option to send staff to thecourses as detailed below. Alternatively, an in-companycourse at your site can be organised to suit your needs.

NeNeNeNeNew Seminar & Tw Seminar & Tw Seminar & Tw Seminar & Tw Seminar & TrrrrrainingainingainingainingainingProgrProgrProgrProgrProgramme amme amme amme amme for 2007

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WEEE and RoHS DirectivesThis seminar will examine the effect of the

WEEE and RoHS on machine tools, printingand converting machinery and also

processing and packaging machinerywhere it is much less clear how the

legislation should apply and if it does whoshould register and who should pick up the

bill for recycling.

Functional safety ofcontrol systems

This seminar will discuss the relative meritsand likely uses of the different standards.

Practical examples will show how they can beapplied to: conventional hard-wired safety

circuits, software synchronized machines, andmachines that use safety bus systems, safety

PLCs and safety critical software.

In-company coursesavailable, tailored tosuit your needs. Call020 8773 8111 formore information.

Seminar and

Training Programme �07 Programme �07 Programme �07 Programme �07 Programme �07

Editorial and Advertising Opportunities inEditorial and Advertising Opportunities inEditorial and Advertising Opportunities inEditorial and Advertising Opportunities inEditorial and Advertising Opportunities inMachinery UpdateMachinery UpdateMachinery UpdateMachinery UpdateMachinery Update

Don�t miss out on the following features in MachineryUpdate. Send your editorials & press releases toMike/Miriam at publishing@ppma.co.uk.To advertise in these issues contact Rudi Blackettrudi.blackett@ppma.co.uk or Bill Lakebill.lake@ppma.co.uk T 020 8773 8111

>>>>>

July/August�07 IssueJuly/August�07 IssueJuly/August�07 IssueJuly/August�07 IssueJuly/August�07 Issue• Coding and Marking• Display Overwrapping• Conveyors and Mechanical Handling• Total Show report• Component Matters: Motion Control

Deadline for material: NOW!Up

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Sept/Oct�07 IssueSept/Oct�07 IssueSept/Oct�07 IssueSept/Oct�07 IssueSept/Oct�07 Issue• Shelf ready packaging• Mixing and Pumps• Checkweighing

Deadline for material: 29th June �07

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Welcome RudiWelcome RudiWelcome RudiWelcome RudiWelcome Rudi>>>>>Rudi Blackett joined us on May 1st asAdvertising & Media Sales Manager.Rudi is responsible for ad sales forMachinery Update and associatedproducts. Rudi has a sales andpublishing background working in thepast for CMP and most recently theFaversham House Group where helaunched a printing exhibition at theNEC. We wish Rudi all the best in hisnew position. E

Rudi Blackett

No booklet = Wrong Information!

publishing@ppma.co.uk - 020 8773 8111

China office China office China office China office China office moveThe PPMA china office is moving to larger premises inPackaging City, Shanghai with tenant space for 10-15PPMA members. The move is planned for the 1st July.New contact details are:Room 1105, No.5 Building , No.1111 Zhen Nan Road,200331 Shanghai ,China. TEL: +86 2166081980; +862166081981 FAX: +86 21 66081982

The full colour Members� Machinery Directory /Website 2007/2008 update is nearing completion.Members who�ve yet to complete their booklet mustdo so immediately in order to be correctly includedin the publication. If you�ve misplaced your bookletor need assistance please contact:miriam.naisbett@ppma.co.uk T 020 8773 5517

Members� Machinery Directory 2007/2008Members� Machinery Directory 2007/2008Members� Machinery Directory 2007/2008Members� Machinery Directory 2007/2008Members� Machinery Directory 2007/2008Members� Machinery Directory 2007/2008Members� Machinery Directory 2007/2008Members� Machinery Directory 2007/2008Members� Machinery Directory 2007/2008Members� Machinery Directory 2007/2008

rudi.blackett@ppma.co.uk

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Provision and use of workequipment regulations (PUWER)

The course will give practical advice on how toevaluate the safety of both new equipment andexisting machinery and how to design guarding

systems that will comply with the legislation.How PUWER interfaces with other legislatione.g. CE Marking and the Health and Safety at

Work Act will be explained.

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New ElectromagneticCompatibility Directive

This course which will be particularlyuseful for those with some knowledge of

the existing EMC Directive.It will not only bring delegates up to date

with the requirements of the new Directivebut also the European standards that

support the legislation.

For further details and to book: www.ppma.co.ukFor further details and to book: www.ppma.co.ukFor further details and to book: www.ppma.co.ukFor further details and to book: www.ppma.co.ukFor further details and to book: www.ppma.co.ukT 020 8773 8111 or E technical@ppma.co.ukT 020 8773 8111 or E technical@ppma.co.ukT 020 8773 8111 or E technical@ppma.co.ukT 020 8773 8111 or E technical@ppma.co.ukT 020 8773 8111 or E technical@ppma.co.ukFor further details and to book: www.ppma.co.ukFor further details and to book: www.ppma.co.ukFor further details and to book: www.ppma.co.ukFor further details and to book: www.ppma.co.ukFor further details and to book: www.ppma.co.ukT 020 8773 8111 or E technical@ppma.co.ukT 020 8773 8111 or E technical@ppma.co.ukT 020 8773 8111 or E technical@ppma.co.ukT 020 8773 8111 or E technical@ppma.co.ukT 020 8773 8111 or E technical@ppma.co.uk