View
747
Download
2
Tags:
Embed Size (px)
DESCRIPTION
Monday - Workstream 2 - Getting the best from your workforce
Citation preview
Public Services Management Conference
22 March 2010
Geoff Rivers
Chief Executive St Edmundsbury Borough Council
St Edmundsbury Borough Council
Heart of western Suffolk
Centre of the triangle created by Norwich, Ipswich and Cambridge
Population - Bury St Edmunds - circa 40,000
Haverhill - circa 20,000
Rural - circa 50,000
Location, Location, Location !
Norwich
Bury St Edmunds
arc Development
New shopping experience
Haverhill
St Edmundsbury
CPA Assessment 2009 - Excellent
‘Architecture in place’
St Edmundsbury
What’s important to local people
Hard to engage, vulnerable, anti-poverty
Good budget and forward planning
VfM and efficiency agenda
Strong performance management system
Data quality
Partnership strategy
St Edmundsbury - performs well - UoR
Managing performance 3 out of 4
UoR 3 out of 4
- Managing finances 3 out of 4
- Governing the business 3 out of 4
- Managing Resources 4 out of 4
St Edmundsbury
Clear Planning cycle
Strategically driven
Key risks identified
Service improvements – service planning
Plan for development of the workforce
St Edmundsbury
Workforce planning
- involve staff
- they are our most important asset and our most expensive
The Challenges
• Size
• Two/three tier working
• Wider partnership agenda
• Shared services
• Potential budget reductions
• Urban and rural agendas
• “New World Politics”
West Suffolk House provided the opportunity
St Edmundsbury Borough Council and Suffolk County Council
(Police,RIEP,Health etc)
Not a building project
- a Change Management project
‘Champions’
Staff, Unions, Managers, Partners, Members
79% of staff - communications “good”
Significant cost savings
More regulatory services ‘joined up’
St Edmundsbury’s approach to Workforce Development – Getting the best out of our people
Right Culture
Leader’s behaviours
- model vision/culture
Believe that continuous improvement is
always possible
Commitment from all
4 Must do’s
5 R’s:
Right Motivation
Engaged staff Staff survey Reduced absence Discretionary effort Staff working groups
Right People
Modern employment policies Flexible working Competency progression Career pathways Apprenticeships
Right Skills
Lifelong Learning agreement Basic skills programme Leadership development Partnership skills
Right Thing
Workforce data Workforce planning Outcome focussed Clear action Evaluation and Learning
Right Way
Customer focussed Collaboration and partnership Value for Money Efficiency and Improvement Innovation and Creativity Recognition and celebrating Success
The Golden Thread
Individual member of staff
Their Team
The Council
Our Community