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Building a Positive Safety Culture PSMS By Steve Allen Executive Director of Pipeline Safety, EWN

PSMS Building a Positive Safety Culture a...2019 | Positive Safety Culture: Communication Management must follow-up and communicate disposition. Don’t become complacent! Communication

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Page 1: PSMS Building a Positive Safety Culture a...2019 | Positive Safety Culture: Communication Management must follow-up and communicate disposition. Don’t become complacent! Communication

Building a Positive Safety CulturePSMSBy Steve AllenExecutive Director of Pipeline Safety, EWN

Page 2: PSMS Building a Positive Safety Culture a...2019 | Positive Safety Culture: Communication Management must follow-up and communicate disposition. Don’t become complacent! Communication

2019 | www.energyworldnet.com

In the next 45 minutes…

We will better understand Safety Culture.

We will focus on Key Elements & Characteristics.

We will kickstart the Journey.

Page 3: PSMS Building a Positive Safety Culture a...2019 | Positive Safety Culture: Communication Management must follow-up and communicate disposition. Don’t become complacent! Communication

2019 | www.energyworldnet.com

Safety Culture: Definition

It is the GLUE that brings it all together.

The collective set of attitudes, values, norms, beliefs and practices operator’s employees and contractor personnel share with respect to risk and safety.

Page 4: PSMS Building a Positive Safety Culture a...2019 | Positive Safety Culture: Communication Management must follow-up and communicate disposition. Don’t become complacent! Communication

2019 | www.energyworldnet.com

Let’s talk Key Elements

LeadershipCommunication

Education ImprovementReinforcement

Page 5: PSMS Building a Positive Safety Culture a...2019 | Positive Safety Culture: Communication Management must follow-up and communicate disposition. Don’t become complacent! Communication

2019 | www.energyworldnet.com

Positive Safety Culture - Leadership

Bottomline? Walk the walk.

Your organization must TRULY believe in safety as a core value. Leadership has to be visibly engaged and involved and it MUST communicate that regularly and consistently.

Adequate resources, processes and procedures should all focus on safety.

Page 6: PSMS Building a Positive Safety Culture a...2019 | Positive Safety Culture: Communication Management must follow-up and communicate disposition. Don’t become complacent! Communication

2019 | www.energyworldnet.com

Positive Safety Culture - Leadership

Speak with your wallet.

Page 7: PSMS Building a Positive Safety Culture a...2019 | Positive Safety Culture: Communication Management must follow-up and communicate disposition. Don’t become complacent! Communication

2019 | www.energyworldnet.com

Positive Safety Culture - Leadership

Set the tone from the top.

Page 8: PSMS Building a Positive Safety Culture a...2019 | Positive Safety Culture: Communication Management must follow-up and communicate disposition. Don’t become complacent! Communication

2019 | www.energyworldnet.com

Positive Safety Culture - Leadership

Declare your victories (loudly).

Page 9: PSMS Building a Positive Safety Culture a...2019 | Positive Safety Culture: Communication Management must follow-up and communicate disposition. Don’t become complacent! Communication

2019 | www.energyworldnet.com

Positive Safety Culture: Communication

Management must follow-up and communicate disposition. Don’t become complacent!

Communication is KEY. The ‘big red button’ has to be a real thing and employees must have a stop work authority.

‘See something, say something, do something’ has to be something that is promoted throughout the organization.

Page 10: PSMS Building a Positive Safety Culture a...2019 | Positive Safety Culture: Communication Management must follow-up and communicate disposition. Don’t become complacent! Communication

2019 | www.energyworldnet.com

Positive Safety Culture: Communication

Communication should be 2-way.

Page 11: PSMS Building a Positive Safety Culture a...2019 | Positive Safety Culture: Communication Management must follow-up and communicate disposition. Don’t become complacent! Communication

2019 | www.energyworldnet.com

Positive Safety Culture: Communication

Set clear expectations.

Page 12: PSMS Building a Positive Safety Culture a...2019 | Positive Safety Culture: Communication Management must follow-up and communicate disposition. Don’t become complacent! Communication

2019 | www.energyworldnet.com

Positive Safety Culture: Communication

Encourage employees to speak up.

Page 13: PSMS Building a Positive Safety Culture a...2019 | Positive Safety Culture: Communication Management must follow-up and communicate disposition. Don’t become complacent! Communication

2019 | www.energyworldnet.com

Positive Safety Culture: Education

Educating employees on safety related matters is imperative, everyone should understand the ‘why’ and the ‘how’.

Your organization should live in a ‘lessons learned’ environment and embrace it.

Page 14: PSMS Building a Positive Safety Culture a...2019 | Positive Safety Culture: Communication Management must follow-up and communicate disposition. Don’t become complacent! Communication

2019 | www.energyworldnet.com

Positive Safety Culture: Education

Have consistent safety moments.

Page 15: PSMS Building a Positive Safety Culture a...2019 | Positive Safety Culture: Communication Management must follow-up and communicate disposition. Don’t become complacent! Communication

2019 | www.energyworldnet.com

Positive Safety Culture: Education

Add lessons learned into your organization’s vocabulary.

Page 16: PSMS Building a Positive Safety Culture a...2019 | Positive Safety Culture: Communication Management must follow-up and communicate disposition. Don’t become complacent! Communication

2019 | www.energyworldnet.com

Positive Safety Culture: Education

Educate your team that safety is factored into all decision-making.

Page 17: PSMS Building a Positive Safety Culture a...2019 | Positive Safety Culture: Communication Management must follow-up and communicate disposition. Don’t become complacent! Communication

2019 | www.energyworldnet.com

Positive Safety Culture: Education

Foster threat identification & consideration.

Page 18: PSMS Building a Positive Safety Culture a...2019 | Positive Safety Culture: Communication Management must follow-up and communicate disposition. Don’t become complacent! Communication

2019 | www.energyworldnet.com

Positive Safety Culture: Education

Don’t play the blame game.

Page 19: PSMS Building a Positive Safety Culture a...2019 | Positive Safety Culture: Communication Management must follow-up and communicate disposition. Don’t become complacent! Communication

2019 | www.energyworldnet.com

Positive Safety Culture: Reinforcement

Focus on the ‘what’ that went wrong, instead of the ‘who’ at fault.

Positive safety culture should be valued. Continuous improvement should be embraced with lessons learned being shared consistently.

Recognize your teams for positive safety related actions.

Page 20: PSMS Building a Positive Safety Culture a...2019 | Positive Safety Culture: Communication Management must follow-up and communicate disposition. Don’t become complacent! Communication

2019 | www.energyworldnet.com

Positive Safety Culture: Reinforcement

Positive behavior should be awarded & applauded.

Page 21: PSMS Building a Positive Safety Culture a...2019 | Positive Safety Culture: Communication Management must follow-up and communicate disposition. Don’t become complacent! Communication

2019 | www.energyworldnet.com

Positive Safety Culture: Reinforcement

Compensation drives behavior.

Page 22: PSMS Building a Positive Safety Culture a...2019 | Positive Safety Culture: Communication Management must follow-up and communicate disposition. Don’t become complacent! Communication

2019 | www.energyworldnet.com

Positive Safety Culture: Reinforcement

Deliberate, consistent actions.

Page 23: PSMS Building a Positive Safety Culture a...2019 | Positive Safety Culture: Communication Management must follow-up and communicate disposition. Don’t become complacent! Communication

Positive Safety Culture: Improvement

Page 24: PSMS Building a Positive Safety Culture a...2019 | Positive Safety Culture: Communication Management must follow-up and communicate disposition. Don’t become complacent! Communication

2019 | www.energyworldnet.com

Identify GoalsClearly setting objectives and desired outcomes is vital.

If it isn’t measured, it isn’t managed.

Positive Safety Culture: Improvement

Page 25: PSMS Building a Positive Safety Culture a...2019 | Positive Safety Culture: Communication Management must follow-up and communicate disposition. Don’t become complacent! Communication

2019 | www.energyworldnet.com

Determine KPIsIf you are not tracking key performance indicators (KPIs)…

how do you know how you are doing?

Positive Safety Culture: Improvement

Page 26: PSMS Building a Positive Safety Culture a...2019 | Positive Safety Culture: Communication Management must follow-up and communicate disposition. Don’t become complacent! Communication

2019 | www.energyworldnet.com

Analyze the DataPour through your data. Your data deserves it,

if you are just tracking to track and not doing

anything with it…

what is the point?!

Positive Safety Culture: Improvement

Page 27: PSMS Building a Positive Safety Culture a...2019 | Positive Safety Culture: Communication Management must follow-up and communicate disposition. Don’t become complacent! Communication

2019 | www.energyworldnet.com

Make AdjustmentsBe an amoeba, be fluid, make changes and test them.

Use the data to make educated decisions.

Positive Safety Culture: Improvement

Page 28: PSMS Building a Positive Safety Culture a...2019 | Positive Safety Culture: Communication Management must follow-up and communicate disposition. Don’t become complacent! Communication

2019 | www.energyworldnet.com

Wash, Rinse, Repeat.It’s simple, you have heard it again and again…

Plan, Do, Check, Act - PDCA

Positive Safety Culture: Improvement

Page 29: PSMS Building a Positive Safety Culture a...2019 | Positive Safety Culture: Communication Management must follow-up and communicate disposition. Don’t become complacent! Communication

Preparing for take-off.

Page 30: PSMS Building a Positive Safety Culture a...2019 | Positive Safety Culture: Communication Management must follow-up and communicate disposition. Don’t become complacent! Communication

2019 | www.energyworldnet.com

Understanding the DuPont™ Bradley Curve™

Page 31: PSMS Building a Positive Safety Culture a...2019 | Positive Safety Culture: Communication Management must follow-up and communicate disposition. Don’t become complacent! Communication

2019 | www.energyworldnet.com

Starting the Journey

Leaving today and stepping back into your environment with the tools to gain leadership’s buy-in is step one.

Let’s run through the perks from making positive safety culture a reality within your organization.

Page 32: PSMS Building a Positive Safety Culture a...2019 | Positive Safety Culture: Communication Management must follow-up and communicate disposition. Don’t become complacent! Communication

2019 | www.energyworldnet.com

Risk mitigation & reduction.

Starting the Journey

Page 33: PSMS Building a Positive Safety Culture a...2019 | Positive Safety Culture: Communication Management must follow-up and communicate disposition. Don’t become complacent! Communication

2019 | www.energyworldnet.com

Improved efficiency & effectiveness.

Starting the Journey

Page 34: PSMS Building a Positive Safety Culture a...2019 | Positive Safety Culture: Communication Management must follow-up and communicate disposition. Don’t become complacent! Communication

2019 | www.energyworldnet.com

Awesome employees do awesome work.

Starting the Journey

Page 35: PSMS Building a Positive Safety Culture a...2019 | Positive Safety Culture: Communication Management must follow-up and communicate disposition. Don’t become complacent! Communication

2019 | www.energyworldnet.com

Improve your public perception.

Starting the Journey

Page 36: PSMS Building a Positive Safety Culture a...2019 | Positive Safety Culture: Communication Management must follow-up and communicate disposition. Don’t become complacent! Communication

2019 | www.energyworldnet.com

Regulators will love you.

Starting the Journey

Page 37: PSMS Building a Positive Safety Culture a...2019 | Positive Safety Culture: Communication Management must follow-up and communicate disposition. Don’t become complacent! Communication

2019 | www.energyworldnet.com

Good news… 3 more slides.

Page 38: PSMS Building a Positive Safety Culture a...2019 | Positive Safety Culture: Communication Management must follow-up and communicate disposition. Don’t become complacent! Communication

2019 | www.energyworldnet.com

You can have a positive safety culture without an effective Pipeline Safety Management System.

You cannot have an effective Pipeline Safety Management System without a positive safety culture.

Page 39: PSMS Building a Positive Safety Culture a...2019 | Positive Safety Culture: Communication Management must follow-up and communicate disposition. Don’t become complacent! Communication

2019 | www.energyworldnet.com

Steve Allen Executive Director of Pipeline Safety, EWN

ENERGY worldnet, Inc. (EWN)[email protected]

Cell: 317.523.7437

LinkedIn: https://www.linkedin.com/in/stephen-allen-ab323416/

Page 40: PSMS Building a Positive Safety Culture a...2019 | Positive Safety Culture: Communication Management must follow-up and communicate disposition. Don’t become complacent! Communication

2019 | www.energyworldnet.com

Thank you for your time today.- EWN Team -