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201 Mission Occupant Handbook Provided By: Jones Lang LaSalle

Provided By: Jones Lang LaSalle - 201 Mission Street...2 BUILDING OPERATIONS Building Office JONES LANG LASALLE AMERICAS, INC. 201 Mission Street Suite 250 San Francisco, CA 94105

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Page 1: Provided By: Jones Lang LaSalle - 201 Mission Street...2 BUILDING OPERATIONS Building Office JONES LANG LASALLE AMERICAS, INC. 201 Mission Street Suite 250 San Francisco, CA 94105

201 Mission Occupant Handbook

Provided By:

Jones Lang LaSalle

Page 2: Provided By: Jones Lang LaSalle - 201 Mission Street...2 BUILDING OPERATIONS Building Office JONES LANG LASALLE AMERICAS, INC. 201 Mission Street Suite 250 San Francisco, CA 94105

Table of Contents

General Information Introduction .............................................................................................................................. page 1

Building Operations Building Office ......................................................................................................................... page 2 Signage ................................................................................................................................... page 3 Touchcom Directory ................................................................................................................ page 3 Lost and Found ....................................................................................................................... page 3 Pest Control ............................................................................................................................. page 3 Storage .................................................................................................................................... page 3 Smoking Area .......................................................................................................................... page 3 201 Mission Building Rules and Regulations .......................................................................... page 4

Building Amenities Postal Services ........................................................................................................................ page 7 Newspapers ............................................................................................................................ page 7 Parking .................................................................................................................................... page 7 Conference and Meeting Room Facilities ............................................................................... page 7 Bicycle Storage Room ............................................................................................................. page 7

Building Services Building Engines Service Request System ............................................................................. page 9 Janitorial .................................................................................................................................. page 9 HVAC ...................................................................................................................................... page 9 Recycling ................................................................................................................................. page 9 Computers and Equipment ..................................................................................................... page 9 Maintenance and Repairs ..................................................................................................... page 10 Lighting/Electrical .................................................................................................................. page 10 Keys....................................................................................................................................... page 10 Above Standard Engineering Services Sundry Rates ........................................................... page 11 Tenant Function Guidelines .................................................................................................. page 12

Building Access and Security 201 Mission Identification Badge ........................................................................................... page 13 Access During Business Hours ............................................................................................. page 13

201 Mission Resident Tenants ...................................................................................... page 13 201 Mission Visitors ....................................................................................................... page 13 201 Mission Visitors Groups and VIPs .......................................................................... page 14 Contractors and Vendors ............................................................................................... page 14 Couriers and Delivery People ........................................................................................ page 14

Access After Business Hours ................................................................................................ page 15 201 Mission Resident Customers .................................................................................. page 15 201 Mission Visitors ....................................................................................................... page 15 201 Mission Parking Visitors .......................................................................................... page 15 Contractors and Vendors ............................................................................................... page 15 Couriers and Delivery People ........................................................................................ page 16

Vendor Access Form ............................................................................................................ page 17 G4S Access Card System ..................................................................................................... page 18

Security and Safety Security During and After Business Hours ............................................................................ page 19 Suspicious Activities .............................................................................................................. page 20 Crime Prevention Message ................................................................................................... page 20 Customer Responsibilities ..................................................................................................... page 20 Soliciting and Loitering .......................................................................................................... page 21

Page 3: Provided By: Jones Lang LaSalle - 201 Mission Street...2 BUILDING OPERATIONS Building Office JONES LANG LASALLE AMERICAS, INC. 201 Mission Street Suite 250 San Francisco, CA 94105

Moving and Deliveries Certificate of Insurance Requirements .................................................................................. page 22 Certificate of Insurance Sample ............................................................................................ page 23 Loading/Unloading ................................................................................................................ page 24 Loading Dock and Freight Elevator Hours and Access ......................................................... page 24 Building Rules for Moving and Deliveries .............................................................................. page 25

Alterations & Remodeling Tenant Alteration Projects ..................................................................................................... page 27 Communication Installation ................................................................................................... page 27 Building Rules for Construction ............................................................................................. page 28

Page 4: Provided By: Jones Lang LaSalle - 201 Mission Street...2 BUILDING OPERATIONS Building Office JONES LANG LASALLE AMERICAS, INC. 201 Mission Street Suite 250 San Francisco, CA 94105

General Information

Page 5: Provided By: Jones Lang LaSalle - 201 Mission Street...2 BUILDING OPERATIONS Building Office JONES LANG LASALLE AMERICAS, INC. 201 Mission Street Suite 250 San Francisco, CA 94105

1

Introduction

Welcome to 201 Mission Street! Communication is the most crucial element in implementing the policies and procedures in the Tenant Guide. To ensure effective communication, we at Jones Lang LaSalle would like you to designate a “Customer Contact” as the contact between your company and the Building Office Staff. An alternate customer contact should also be delegated. Your Customer Contacts will be responsible for making requests or reporting problems, as well as conveying important information from our office. We suggest that all communication from your company to the Building Office be channeled through your tenant representatives, so that we can better service your company’s needs. It is also very important for the Building Staff to know whom to contact if an emergency occurs in the building after normal business.

Note: The Tenant Contact Information Form should be updated as personnel

changes occur.

Page 6: Provided By: Jones Lang LaSalle - 201 Mission Street...2 BUILDING OPERATIONS Building Office JONES LANG LASALLE AMERICAS, INC. 201 Mission Street Suite 250 San Francisco, CA 94105

2

BUILDING OPERATIONS

Building Office

JONES LANG LASALLE AMERICAS, INC. 201 Mission Street Suite 250 San Francisco, CA 94105 Main Phone: (415) 856-0286 Fax: (415) 896-2505 Security (Emergency Line): (415) 896-2503, 24 hours Office Hours: 8:00 A.M. to 5:00 P.M. Monday – Friday. The building offers many services and amenities. Please direct all requests and questions concerning the building to our office at the above numbers. Below is a list of our Building Staff:

Mai Leigh Chandler General Manager [email protected]

Lin Wu Property Administrator [email protected]

Brittainee Robinson Tenant Services Coordinator [email protected]

Ken Trainer Chief Engineer [email protected]

Jim Martin Watch Engineer

Orlando Buenaflor Watch Engineer

Racquel McGee Security Guard, Pro Tech Security

Julio Lopez Lead/Night Janitor, Able Janitorial Service

Jackie Masariegos Day Porter, Able Janitorial Service

Page 7: Provided By: Jones Lang LaSalle - 201 Mission Street...2 BUILDING OPERATIONS Building Office JONES LANG LASALLE AMERICAS, INC. 201 Mission Street Suite 250 San Francisco, CA 94105

3

Signage Signs, Lettering and Notices

All signage, including suite identification and directory information, has a “building standard” design. To avoid any

misunderstanding it is best that the client’s request is submitted in writing. Please include the company name and

the suite number.

Suite Signage: Suite Number

Company Name

Fire code requires that every floor display four evacuation maps. One is located in the passenger elevator lobby,

one in the freight elevator lobby, and one at each corridor door to the stairwells. In addition, each stairwell is

required to have an evacuation sign at the interior landing. These are ordered during construction of the premises

and need not be changed unless fire codes change or future remodeling altars the configuration of the corridors. If

you wish to display a sign or notice in any public area of the building, prior written approval from the Building Office

is required. All tenant signage must be ordered through the Building Office.

Touchcom Directory This computer directory will help people find companies, as well as individuals located in the Building. The

Touchcom directory in the first floor lobby displays your company name and suite number. If you require additional listings

or wish to make changes to your current listing, please contact the Building Office.

Lost and Found

Please report any lost or missing items to the Building Office. Items found on the premises are kept in the Building

Office for 90 days.

Pest Control

Please notify the Building Office immediately if pests are detected within your premises or common areas. Our pest

control operator will respond quickly. A tenant invoice may be required.

Storage Storage is available on a permanent or temporary basis. If you require storage space within the building, please

contact the Building Office.

Smoking Area Jones Lang LaSalle provides a smoke-free environment for its tenants and their visitors. Smoking is prohibited in

corridors, stairwells and common areas. Those who wish to smoke will find a convenient smoking area near the

parking lot or in front of the Building provided that a minimum distance of 25’ from any entry door is observed.

Page 8: Provided By: Jones Lang LaSalle - 201 Mission Street...2 BUILDING OPERATIONS Building Office JONES LANG LASALLE AMERICAS, INC. 201 Mission Street Suite 250 San Francisco, CA 94105

4

201 MISSION - BUILDING RULES AND REGULATIONS

1. The sidewalks, halls, passages, exits, entrances, elevators, malls, and stairways of the Building shall not be obstructed

by Tenant or any of Tenant's Agents or used by it or any of them for any purpose other than for ingress to or egress

from the Premises. The halls, passages, exits, entrances, malls, and stairways are not for the use of the general

public, and Landlord shall in all cases retain the right to control and prevent access thereto of all persons whose

presence in the judgment of Landlord would be prejudicial to the safety, character, reputation and interests of the

Building and its tenants, provided that nothing herein contained shall be construed to prevent such access to persons

with whom Tenant normally deals in the ordinary course of its business, unless such persons are engaged in illegal

activities. Tenant and its employees and invitees shall not go upon the roof of the Building, except in areas that

Landlord may designate from time to time.

2. No awning canopy or other projection of any kind over or around the windows or entrances of the Premises shall be

installed by Tenant, and only such window coverings as are Building standard shall be used in the Premises.

3. The Premises shall not be used for lodging or sleeping, and no cooking shall be done or permitted by Tenant on the

Premises, except that the preparation of food in microwave ovens and coffee, tea, hot chocolate and similar items for

Tenant and its employees shall be permitted.

4. Landlord will furnish Tenant with two (2) keys per lock set within the Premises, free of charge. Tenant shall not have

any new keys made. Landlord may make a reasonable charge equal to Landlord's cost for any additional keys. No

additional locking devices shall be installed without the prior written consent of Landlord. Landlord may make

reasonable charges for the removal of any additional lock or any bolt installed on any door of the Premises without the

prior consent of Landlord. Tenant shall in each case furnish Landlord with a key for any such lock. Tenant, upon the

termination of its tenancy, shall deliver to Landlord all keys to doors in the Building and the Premises

5. Landlord shall have the right to prescribe the method of reinforcement or weight distribution (as Landlord shall

determine in its sole discretion) for all equipment, materials, supplies, furniture or other property brought into the

Building that will impose a load of more than fifty (50) pounds per square foot. Landlord will not be responsible for loss

of or damage to any such property from any cause (except to the extent resulting from the gross negligence or willful

misconduct of Landlord or its agents, employees or contractors), and all damage done to the Building by moving or

maintaining Tenant's property shall be repaired at the reasonable expense of Tenant.

6. Tenant shall not use or suffer to be used or kept in the Premises or the Building any kerosene, gasoline or flammable

or combustible fluids or materials except as customarily used in offices or use any method of heating or air

conditioning other than that supplied by Landlord.

7. Tenant shall use reasonable efforts to ensure that all doors and windows of the Premises are closed and securely

locked and all water faucets, water apparatus and utilities are shut off at such time as Tenant's employees leave the

Premises.

8. The toilet rooms, toilets, urinals, wash bowls and other apparatus shall not be used for any purpose other than that for

which they were constructed, no foreign substance of any kind whatsoever shall be deposited therein and any damage

resulting to such facilities from misuse by Tenant or its employees or invitees shall be paid for by Tenant.

Page 9: Provided By: Jones Lang LaSalle - 201 Mission Street...2 BUILDING OPERATIONS Building Office JONES LANG LASALLE AMERICAS, INC. 201 Mission Street Suite 250 San Francisco, CA 94105

5

201 MISSION

Building Rules and Regulations

Page 2

9. Except as permitted in Tenant's Lease, Tenant shall not sell, or permit the sale from the Premises, or use or permit the

use of any sidewalk or mall area adjacent to the Premises for the sale of, newspapers, magazines, periodicals, theater

tickets or any other goods, merchandise or service, nor shall Tenant carry on, or permit or allow any employee or other

person to carry on, business in or from the Premises for the service or accommodation of occupants of any other

portion of the Building, nor shall the Premises be used for manufacturing of any kind, or for any business or activity

other than the specifically provided for in Tenant's Lease.

10. Tenant shall not install any radio or television antenna, loudspeaker or other device on the roof or exterior walls of the

Building.

11. Tenant and Tenant's Agents shall not use in any space, or in the common areas of the Building, any hand trucks

except those equipped with rubber tires and side guards or such other material-handling equipment as Landlord may

approve, and Tenant shall use reasonable efforts to cause its invitees to comply with the provisions of this sentence.

No other vehicles of any kind shall be brought by Tenant or its employees or invitees into the Building or kept in or

about the Premises.

12. Tenant shall store all its trash and garbage within the Premises until removal. All trash placed in any portion of the

Real Property for pick-up shall be placed in locations and containers approved by Landlord.

13. All loading, unloading and delivery of merchandise, supplies, materials, garbage and refuse shall be made only

through such entryways and elevators and at such times as Landlord shall designate. While loading and unloading,

Tenant and its employees and invitees shall not obstruct or permit the obstruction of the entryways to the Building or

any tenant's space therein.

14. Canvassing, soliciting, peddling, or distribution of handbills or any other written material in the Building is prohibited,

and Tenant shall cooperate to prevent such acts.

15. Tenant shall not permit the use or the operation of any video or mechanical games or pay telephones on the Premises.

16. No pets are allowed on the premises, with the exception of dogs for the blind and disabled. Tenant will be responsible

for any damage to the premises caused by said animal.

17. Landlord may direct the use of all pest extermination and scavenger contractors to eliminate pests caused or

introduced into the Premises by Tenant or any of Tenant's Agents at such intervals as Landlord may require, at

Tenant's sole cost and expense.

18. Tenant shall immediately, upon request from Landlord (which request need not be in writing), reduce its lighting in the

Premises for temporary periods designated by Landlord (but not more than one-third (1/3) of the total lighting in the

Premises for more than two (2) hours in any twenty-four (24) hour period), when required in Landlord's judgment to

prevent overloads of the mechanical or electrical systems of the Building.

Page 10: Provided By: Jones Lang LaSalle - 201 Mission Street...2 BUILDING OPERATIONS Building Office JONES LANG LASALLE AMERICAS, INC. 201 Mission Street Suite 250 San Francisco, CA 94105

6

201 MISSION

Building Rules and Regulations

Page 3

19. Landlord reserves the right to select the name of the Building and the buildings therein and to make such change or

changes of name as it may deem appropriate from time to time, and Tenant shall not refer to the Building and the

buildings therein by any name other than: (i) the name as selected by Landlord (as it may be changed from time to

time), or (ii) the postal address, approved by the United States Post Office. Tenant shall not use the name of the

Building and the buildings therein in any respect other than as an address of its operation in the Building without the

prior written consent of the Landlord.

20. The requirements of Tenant will be attended to only upon application by telephone or in person by Tenant's designated

representative at the Building Office. Employees of Landlord shall not perform any work or do anything outside of their

regular duties unless under special instructions from Landlord.

21. Landlord may waive any one or more of these Rules and Regulations for the benefit of any particular tenant or tenants,

but no such waiver by Landlord shall be construed as a waiver of these Rules and Regulations in favor of any other

tenant or tenants, nor prevent Landlord from thereafter enforcing any Rule or Regulation against any or all of the

tenants of the Building.

22. These Rules and Regulations are in addition to, and shall not be construed in any way to modify, alter or amend, in

whole or part, the terms, covenants, agreements and conditions of any lease of premises in the Building.

23. Landlord reserves the right to make such other and reasonable rules and regulations as in its judgment may from time

to time be needed for the safety, care and cleanliness of the Building, and for the preservation of good order therein.

24. Tenant shall not obtain for use in the Premises ice, drinking water, food, beverage, towel or other similar services,

except at reasonable hours and under reasonable regulations fixed by Landlord.

25. Tenant shall be entitled to its proportionate share (based on rentable area) of listings in the Building lobby directory.

All signage, lettering or other writing or decoration on or visible from the exterior of the Premises shall require

Landlord's prior written approval.

Page 11: Provided By: Jones Lang LaSalle - 201 Mission Street...2 BUILDING OPERATIONS Building Office JONES LANG LASALLE AMERICAS, INC. 201 Mission Street Suite 250 San Francisco, CA 94105

7

Building Amenities

Postal Services

The U.S. Postal Service will deliver your company's mail to your suite Monday through Friday. A U.S. Postal Courier will pick

up outgoing mail each day. In addition, there is a USPS drop box is located in the loading dock, near the guard’s office.

The nearest U.S. Post Office is located in the Rincon Financial Center at 180 Steuart Street. The hours are 7:00 A.M. to 6:00

P.M., Monday through Friday.

Federal Express A Federal Express drop box is located in the loading dock, near the guard’s office. Federal Express packages are delivered

directly to tenants by Federal Express whenever possible. If no one is available in your suite to sign for a package, the

package will be returned to the local Federal Express office.

UPS Overnight A UPS Overnight Service drop box is located on the loading dock, near the guard’s office. Packages can be sent via UPS,

but arrangements must be made directly through UPS.

Newspapers

Newspaper subscriptions are delivered daily to the security console on the ground floor. Please notify your newspaper carrier

that the Security Staff cannot be responsible for deliveries left at the security console.

Parking An Ace Parking Management Services valet parking lot is located at 120 Howard Street, between Main and Beale Streets and

is adjacent to the Building.

Although the parking lot is patrolled by the building security, Jones Lang LaSalle is not responsible for vehicle theft or

damage. Please lock your vehicle or as directed by the parking lot attendant and do not leave it in the lot overnight. If an

overnight stay becomes necessary, please notify the Building Office and the security staff. If you have any questions please

feel free to contact the parking lot attendant, directly at (415) 495-4309. If you have any questions, please feel free to contact

Ace Parking Management, Inc. at the above number or call the Building Office at (415) 856-0286.

Conference and Meeting Room Facilities 201 Mission Street features a conference center located on the 2nd floor of the building. The conference center can be set-up

in a variety of ways to fit your meeting needs. The classroom set-up can accommodate up to 38 attendees. An adjacent

kitchenette makes catering easily accessible.

The conference center is offered at $100.00 per day to building tenants. To make a reservation, please fill out and submit a

Conference Center Reservation Form to the Building Office or call 415.856.0286. Reservations are offered on a first-come,

first serve basis and can be booked up to 3 months in advance. If cancellations become necessary we ask for at least 48

hours’ notice so that we can offer the center to others who may be on the waiting list.

Bicycle Storage Room

The Building has a Bicycle Storage Room available for use to tenants that is located on the ground floor in the hallway that

leads to the Loading Dock. For access and use of the Bike Room, please fill out a Bicycle Room Use Waiver form at the

security console, a four-digit access code will then be emailed to you that will grant you access.

Page 12: Provided By: Jones Lang LaSalle - 201 Mission Street...2 BUILDING OPERATIONS Building Office JONES LANG LASALLE AMERICAS, INC. 201 Mission Street Suite 250 San Francisco, CA 94105

8

Building Services

Building Engines Service Request Program All service requests are issued and processed through the Building Engines Service Request System. The Building Engines Service Request System is the fastest, most effective method of getting the building services when you need them, where you need them and how you need them. The online Building Engines Service Request System will provide you with the most convenient means to request building services. It is another way we are working harder to make your life easier. Better service through true innovation.

Why Use Building Engines Service Request System? Building Engines makes reaching Building Management easier, faster and simpler.

Comprehensive – The status and history of any service request can be tracked online.

Direct – One to one; it is your voice that gets heard, loud and clear.

Simple – No faxes or e-mail messages to write. Just log on and submit your request with a few simple clicks of the mouse.

Efficient – You can provide as much or as little detail as is necessary.

Immediate – Building Management Staff is notified immediately of a service request.

Page 13: Provided By: Jones Lang LaSalle - 201 Mission Street...2 BUILDING OPERATIONS Building Office JONES LANG LASALLE AMERICAS, INC. 201 Mission Street Suite 250 San Francisco, CA 94105

9

Janitorial Janitorial services are provided Monday through Friday. If you require above standard cleaning (e.g., parquet floors, glass

partitions), or have any special cleaning requests (e.g., carpet shampooing, dusting light fixtures, stripping/waxing of vinyl

floors) please contact the Building Office or submit a request through Building Engines.

Moving companies and vendors must remove their boxes from the premises after deliveries. If you have boxes to be

disposed of, please flatten them, stack them within your office space and clearly mark them “trash.” You can make special

arrangements for the disposal of large boxes or large quantities of boxes by contacting the Building Office. This service is

provided at the tenant’s expense. At no time should boxes, trash or excess materials/equipment of any kind be left in the

common areas of the building, such as hallways, lobbies, freight elevator lobby, or any area designated as a fire exit.

HVAC Heating, Ventilation and Air Conditioning (HVAC) systems in the building operate Monday through Friday, 6:00 A.M. to 6:00

P.M. If at any time during working hours you desire adjustment to the temperature within your suite, contact the Building

Office for assistance. To avoid damage and minimize delays, please do not adjust thermostats without assistance.

Remember to turn off all lights in areas that are not in use. This conserves energy and helps the HVAC equipment operate

more efficiently. Please keep all window blinds pulled down and keep the blinds closed when the sun is shining directly

through the windows to reduce the pull on the Building's HVAC system.

After hours HVAC services are available upon request for a fee and can be scheduled by contacting the Building Office or

submitting a request through Angus. Please contact Building Management for the updated fee schedule. The engineers

require at least 24 hours to program the computerized HVAC system.

Recycling Jones Lang LaSalle has instituted a building-wide waste management program for compost, paper, cardboard, glass, and

aluminum products used on the premises. As a Green Team Representative for your suite, we ask that you monitor your

suite’s progress and needs. No one may mix or contaminate recyclables, compostables or trash, or deposit refuse of one

type in a collection container designated for another type. Your job will be to enforce these mandated policies and

procedures.

Computer and Equipment Recycling Items designated as e-waste such as computer parts and accessories are prohibited from being disposed of by the building.

The building hosts monthly free e-waste recycling events for tenants. Please contact a representative from the Management

Office for details or for further assistance.

Page 14: Provided By: Jones Lang LaSalle - 201 Mission Street...2 BUILDING OPERATIONS Building Office JONES LANG LASALLE AMERICAS, INC. 201 Mission Street Suite 250 San Francisco, CA 94105

10

Maintenance and Repairs Emergencies and any request that requires immediate attention should be called into the Building Office at 415-856-

0286.

Otherwise, if you experience a problem within your suite that requires maintenance assistance and/or repair please

have your Tenant Representative:

1. Submit the request through the Building Engines Service Request System.

2. Describe the problem as accurately as possible.

The management staff will address the problem as soon as possible, sending someone to assist you or making

whatever other arrangements are necessary. If the repair or maintenance work is not the landlord’s responsibility,

then tenant will be charged for such work at landlord’s cost plus appropriate mark-up. Maintenance personnel are

required to receive instructions and assignments from the Building Office only. These procedures help the

management staff track your requests and ensures that they are resolved in a timely fashion.

Lighting/Electrical If you need light bulbs or ballasts installed please issue the request through the Manage My Service Request

Program.

Keys New tenants receive two keys per lock set. Requests for additional keys and lock work should be submitted through

the Building Engines Service Request System. Additional standard keys are $10 per key. Alterations to locks can be

made only with approval from the Building Office.

Page 15: Provided By: Jones Lang LaSalle - 201 Mission Street...2 BUILDING OPERATIONS Building Office JONES LANG LASALLE AMERICAS, INC. 201 Mission Street Suite 250 San Francisco, CA 94105

11

201 MISSION STREET

ABOVE STANDARD ENGINEERING SERVICE SUNDRY RATES

HVAC Fans/Ventilation (24 Hour Notice Required) $50.00 per hour $25.00 Program Fee

Full HVAC (One week Notice Required) Call for Quote Call for Quote

Call for Quote Call for Quote

Door Locks and Locksmith Services Tenant Lock sets Exchange within Suite Call for Quote

Keys $10.00 each

Miscellaneous Charges

Photo ID/Access Cards $20.00 each

Photo ID Only (no after-hours access) $15.00 each

Locking Thermostat Cover Call for a Quote

Tenant Damaged Thermostat Replacement Call for a Quote

Door Closer Call for a Quote

Picture Hanging (Other Wall Mounting) Call for a Quote

Blind Repairs and Replacements Call for a Quote Above-Standard Sink and Toilet Plugged Call for a Quote

Above-Standard Lighting Requests Call for a Quote

Carpet Repairs Call for a Quote

Electrical Work Call for a Quote

Chief Engineer Half Hour Minimum Standard Time

Four Hour Minimum Overtime

Watch Engineer Half Hour Minimum Standard Time

Four Hour Minimum Overtime

* All estimates and bidding for any work in the Building will be given free of charge by simply calling the Jones Lang LaSalle

at 415-856-0286. Prices are subject to change.

Page 16: Provided By: Jones Lang LaSalle - 201 Mission Street...2 BUILDING OPERATIONS Building Office JONES LANG LASALLE AMERICAS, INC. 201 Mission Street Suite 250 San Francisco, CA 94105

12

Tenant Function Guidelines

If you’re planning a tenant function (e.g., party, reception, fund raiser), please notify the Building Office in advance.

The Building Office maintains certain policies and procedures that assist in coordinating the event, limit liability of the

building, and provide for the safety of all visitors and guests. The Building Office may ask for the following: date and

time of event, number of guests, presence of alcohol, parking requirements, overtime HVAC requirements, service

elevator use, janitorial needs, electrical requirements, security requirements, and certificate of insurance from

vendors. No function may be held in the common area or on the grounds without prior management approval.

For all parties and events tenant must provide Building Management a list of the intended number of attendees, and when possible, the names of all Guests. All lists must be provided by an authorized

signatory to the Building Office in writing 48-hours in advance. A greeter must be provided in the building lobby

and elevator escorts (number to be determined by the size and scale of the event). For any event taking place after

6pm, if you are unable to provide staff to manage guest check-in for the duration of the event, Building Management

will require that you hire an additional guard to staff the lobby and manage the guest check-in process for you. The

cost for this service is $50/hr with a 4-hour minimum. If the guest list changes on the day of the party, an amendment

shall be faxed or emailed to the Building Management Office before 3:00 p.m. on weekdays and 12:00 p.m. on

Fridays. Guests will sign in on a Guest List after being verified by the Greeter. Host shall be responsible to insure

that sign-ins are conducted.

All Guests are required to sign in with Greeter in the lobby.

No new special or after-hours events will be scheduled on the terraces or lobbies or other common areas.

Just a reminder: please notify your caterer that the City and County of San Francisco prohibits the use of sterno

in office buildings.

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Building Access and Security The main thrust of our concern is to make security procedures easy to understand and consistently enforceable.

Your role as a Tenant is absolutely crucial to the success of our security strategic here at 201 Mission. Essentially

we have established a Back to Basics approach. What this means is that for the foreseeable future, Security will

necessarily take precedence over convenience. You will need to exercise a similar kind of patience, as you would

expect to face if you were going to the airport. We ask you to encourage your colleagues to exercise the same

patience so that we can raise the bar and adjust to new thinking about how we can all secure our environment. The

following measures are being taken in the name of heightened Security and re-invigorated Customer Service.

201 Mission Identification Badge All resident 201 Mission tenants (i.e., employees of company’s officing or otherwise doing business at 201 Mission)

are required to carry a Jones Lang LaSalle 201 Mission Building Badge, as issued by the Building Management, to

avoid being required to sign in with Security prior to entering the first floor lobby. This initial cost upon move-in is

free, but there is a $20.00 charge for new and/or replacement ID/Access Cards provided thereafter.

How to Obtain an ID/Access CARD In order to authorize an employee to receive a new or replacement ID Card:

Submit a work order request via Building Engines Service Request System website and attach a

headshot.

Access - During Business Hours Normal operating hours for the building are:

Monday - Friday 6:00 A.M. - 6:00 P.M.

201 Mission Tenants During normal business hours, anyone wishing to enter either to the low-rise or high-rise elevator banks without

signing in as a visitor with Security must have a 201 Mission ID Card. The card is to be presented to Security at the

entrance to the escalator.

201 Mission Visitors During normal business hours, anyone who has not been issued or has misplaced their 201 Mission ID Card must

sign in with Security at the Security Console on the first floor lobby, at which time they will be asked to present a

valid form of identification (current State of Federal ID, State issued driver’s license, or passport) and will be issued a

date stamped 201 Mission Visitor’s Badge.

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14

201 Mission Visitors Groups and VIP’s To help expedite access for groups during normal business hours, guest lists for VIP’s or groups consisting of ten

(10) people or more may be sent, faxed or e-mailed to the Building Office in advance for pre-approval. This will

allow visitors and guests to be checked in easily, with minimum delay. Lists should be submitted to the Building

Office for approval at least 24 hours in advance to ensure adequate time for processing. A representative from your

facility must greet your guests at the Security Console, assist with the check-in and handling our visitor badges. If a

guest’s name is not known, as in “John Smith and Guest”, the Guest will be asked to give his/her name and show

identification. Please look for an e-mail or return fax confirming that your request has been approved and will be

processed.

VIP’s and visitors whose identity must remain confidential for reasons of security will, nevertheless, need to receive

access clearance from the Building Office prior to arrival. Notice must be given to the Building Office via fax, letter

or e-mail. Please address your access request Confidential / Attention of: Mai Leigh Chandler, General Manager to

make the necessary arrangements. You may also email the request to [email protected]. The fax

number is (415) 896-2505. Clearance will be issued in advance and your company representative must greet and

escort your confidential VIP from the Security Console to your suite.

Contractors and Vendors During normal business hours, any contractors or vendors requesting access to either of the elevator banks are

required to sign in with Security at the Security Console on the first floor lobby or Loading Dock ONLY, at which time

they will be asked to present a valid form of identification (current State or Federal ID, State issued driver’s license,

or passport) and will be issued a date stamped 201 Mission Contractor’s ID Badge.

Couriers and Delivery People During normal business hours, any couriers or delivery people requesting access will be required to sign in with

Security at the Security Console, at which time they will be asked to present a valid for of identification (current State

or Federal ID, State issued driver’s license, or passport) and will be issued a date stamped Visitor Badge.

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Access - After Business Hours After hours for the building are:

Monday - Friday 6:00 P.M. - 6:00 A.M.

Saturday All Day

Sunday All Day

After-hours access to the building is on the first floor, Mission Street entrance.

201 Mission Resident Customers After hours, any resident Tenant who wished to enter the Building must be in possession of a 201 Mission ID Card.

Access into the Building will be denied if the tenant does not have the ID Card.

**PLEASE NOTE: Any guests accompanying Access Cardholder will be require to sign in with Security and present a valid form of identification (current State or Federal ID, State issued driver’s license, or passport) prior to being admitted to the Building.

201 Mission Visitors After hours, Security will not escort, provide a card or key access to the elevators or the suites. Security will call the

authorized signatory to inform them a visitor has arrived. If these criteria are met, the guest or visitor

**PLEASE NOTE: Any lists of after hours’ visitors or guests to the Building Office must be received in writing or e-mail with adequate time for processing. Forms and guest lists submitted after 3:00 p.m. on Fridays and Noon on the Fridays before holiday weekends may not be processed and the guests or visitors in question may not be granted access if these forms/lists are not submitted in a timely manner. Security has been instructed to adhere strictly to the aforementioned criteria and will deny access to any person not meeting criteria, regardless of title, rank or state of agitation.

201 Mission Parking Visitors Only monthly parking is allowed during normal building hours. No parking visitors will be admitted after 5:00 P.M.

Contractors and Vendors After hours, any contractor or vendor access requests will only be approved if the name JOB FOREPERSON is the

same person who shows up to the work. His/her name is being provided on the Vendor Access Form submitted to

the Building Office and he/she MUST provide a valid form of identification when signing in with Security. Any

additional crew or staff will only be admitted upon verification of the designated Foreperson’s authorization to enter

the Building. Each contractor crew member or staff person will provide ID and sign in too.

**PLEASE NOTE: If the Foreperson leaves the site or is not the same person who arrives to perform the service in question, no one from the crew or staff will be granted access to the Building. In order to prevent unnecessary delays in service, a second name or contact should be provided on each Vendor Access Form and designated as “Next in Charge” on site.

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Couriers and Delivery People After hours, any couriers or delivery people will be required to sign in with security at the Security Console in the first

floor lobby. The delivery will be confirmed by the intended recipient or authorized representative thereof by phone,

at which time said recipient or authorized representative will be asked to meet the delivery person at the Security

Console in the first floor lobby to receive their delivery. Security will not escort, provide card or key access to any

Couriers or Delivery People to the elevators or suites.

**PLEASE NOTE: Security will not accept deliveries or packages after hours should the intended recipient or authorized representative thereof not be available to accept them, and any suspicious or unusual after hours deliveries will be subject to search regardless of that person’s availability.

No visitors, business associates, family or friends are allowed into the Building after-hours without written permission

notice from the customer contact. Please submit your lists of visitors and party guest lists to the Building Office in

reasonable time to process them. Forms and party guest lists submitted after 3:00 p.m. on Friday afternoon or by

12:00 p.m. on Friday afternoon of holiday weekends may not be processed.

If a vendor or contractor requires after-hours access to your tenant space, please fill out a Vendor Access Form and

submit it to the Building Office. Be sure to provide the date and hours of access, the name and company of the

individual and the specific work to be performed. The notice will be forwarded to the security staff. They will allow

them access to the Building, but it is the company’s responsibility to provide them access to the premises.

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201 MISSION VENDOR/CONTRACTOR’S ACCESS PERMIT To gain after-hours access, access to secured areas or general building assistance, please complete this form and sign below where indicated.

This form must be turned into the Building Management Office by NOON (12 P.M.) on the business day prior to the date of the

requested service(s). NO EXCEPTIONS. It is the responsibility of the contractor to ensure that this form is accurately completed and

subsequently approved by the Building Management Office. 201 Mission will not bear the responsibility of notifying contractors that have

submitted incomplete forms for approval.

TENANT/PROJECT: ACCESS DATES:

SUITE: ACCESS TIME(S):

GENERAL CONTRACTOR:

CONTACT: PHONE/PAGER #:

KEY ACCESS LOCATION(S):

SUBCONTRACTORS:

NAME & CONTACT:

DESCRIPTION OF WORK:

TENANT APPROVAL:

Required only when working within other tenant occupied premises

BUILDING MANAGEMENT/ ENGINEER’S ASSISTANCE

(Specify date and time):

Sprinkler Drain/Refill Information Loading Dock Security

Enable/Disable Life Safety Drawings Freight Elevator HVAC

Other (please specify):

I understand that the above request(s) for Building Engineering Assistance and/or Building Management Services are billable to my company. By signing

below, I acknowledge this understanding and authorize Jones Lang LaSalle Americas to bill the Tenant/General Contractor as listed herein. Owing to the

broad cost of services, please inquire at the time of request for more specific information on the cost of any service(s) requested.

TENANT/CONTRACTOR’S ACCEPTANCE:

BUILDING MANAGEMENT APPROVAL:

Jones Lang LaSalle Americas, Inc., 201 Mission Street, Suite 250, San Francisco, CA 94105

(415) 856.0286 Fax (415) 896.2505

Cc: Security & Engineering

Jones Lang LaSalle Americas, Inc.

201 Mission Street Suite 250

San Francisco, CA, 94105

Phone: 415.856.0286· Fax: 415.896.2505

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G4S Access Card System

G4S access cards (otherwise known as ID Cards) will only be issued to individuals who work at 201 Mission. No access

cards will be issued to vendors, contractors or visitors. The G4S System was implemented for after-hours access. This

system allows our security officers to accurately monitor those individuals that enter and leave the Building after-hours.

After-hours is defined as before 6:00 P.M. and after 6:00 A.M., Monday - Friday, and all day Saturday and Sunday. Every

employee who requires after-hours access to the Building should have an access card.

When an employee leaves the company or will no longer be working in this Building, please collect the card. Also note, if a

card is lost or damaged so it cannot be reissued, there will be a $20.00 replacement fee.

Please do not label the G4S cards. We understand that labeling the cards can be very helpful, but many times the labels are

difficult to remove. Also labels with metallic writing can demagnetize the card. Putting your name on a G4S card is also a

security risk, because the cards don't have a photo on them. Tenants will be charged for each G4S card that is returned with

a label or returned in a condition where it cannot be reissued to another individual.

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Security and Safety

201 Mission Street employs a sophisticated and efficient security team.

While security officers can provide protection for the Building, the cooperation of the customers within is essential.

Observation of suspicious persons or activities, as well as emergencies should be reported to Security at (415) 896-2503.

Security - During Business Hours A Security Officer is on duty 24 hours a day, 365 days a year at the security console located on the first floor.

Although we try to maintain a secure working environment, many people enter the building every day and we cannot

guarantee complete safety. You can take several preventative measures to keep your area more secure. For example:

1. Lock all doors when leaving your suite unattended.

2. Instruct employees to keep valuables in secured areas (locked desks, file cabinets or closets) when leaving

them unattended.

3. Always keep safes, vaults, strongboxes or similar devices locked, particularly when unattended. Do not divulge

combinations of safes or vaults. Do not leave combinations where they can be found or easily deciphered.

4. Notify the Building Office and security if you see loiterers, peddlers or canvassers on the premises.

5. Notify the Building Office and the security staff, if you or one of your fellow employees may be dealing with a

person who might be threatening or a security risk; whether it may be personal or in the work place. (An

example: your company is going through a downsizing and personnel may be laid off.) We can help you set up

a strategy to help you and your staff feel safe and secure in the workplace.

6. Record serial numbers of all valuable office equipment. If anything is stolen or missing, a record of serial

numbers will aid in the recovery of the items.

7. Check wastebaskets at the end of the day to ensure that no items of value have been left there.

Security - After Business Hours After normal business hours, please make sure that all entry doors to your suite are locked. It is also a good practice to keep

all entrance doors other than the main entrance to your suite locked at all times.

Do not allow anyone to follow you into the building after business hours. Anyone authorized to enter the building after normal

business hours will do so without problems. If you encounter someone having problems gaining entrance into the building, do

not let them in. Instead, contact the security desk at 896-2503; the security personnel will assist them.

The Building Office recommends that you keep all personal valuables locked up during non-business hours. Although the

security staff patrols the building throughout the night, we cannot guarantee the safety of unsecured valuables or personal

items.

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Suspicious Activities Any suspicious activities should be reported immediately to the Building Office during open building hours or the security

desk after building hours. Security guards are generally powerless to assist or take police action in criminal matters in a

tenant space. During business hours, management personnel will escort the police officers directly to your suite.

Crime Prevention Message The management staff is concerned about the safety and protection of our customers, their employees and their property. We

are conscious of the various criminal activities to which each of us is exposed on a daily basis.

To reduce crime, emphasis must be placed on preventive rather than reactive measures. Preventive measures against office

thefts, burglaries after hours and crimes against persons can best be achieved through the individual efforts of each

employee. To minimize incidents, it is important that you establish and routinely monitor procedures, rules and regulations as

a means of preventing losses and identifying wrongdoing.

Customer Responsibilities: Secure your premises. Do not allow anyone to “piggyback” into the Building or your office without key card access. Be

firm and direct. Say, “Please use your card to access the building. This is a Building regulation”, and shut the door.

Practice zero tolerance and do not assume it is okay “just this once” or allow yourself to be pressured into making

exceptions.

Make sure someone covers your company’s receptionist desk, whenever the receptionist is away from their desk.

Secure your portable equipment, especially electronic equipment.

Report unwanted visitors immediately. Do not provoke a confrontation. You want them to leave your facility as soon

as possible.

Provide updated key access information. This is done with the forms in this Customer Information Guide.

Send the name and badge number of any employees who have been terminated or laid off. Get this information to

us as quickly as possible, preferably the same day.

Provide the Building Office with current accurate information, updated phone numbers and after-hours contacts and

expect to receive calls.

Make sure that your company appoints two alternate customer contacts in addition to the main customer contact.

Read and learn the Facility’s Emergency Plan. It contains valuable information that can save time and lives in a crisis.

Appoint Floor Wardens and Evacuation Team Leaders who will be calm and effective in an emergency.

Announce in writing all visitors and guests to the Building Office and provide them with access cards or keys.

Inform your remote offices and off-site personnel of our Security Policy.

Keep workplaces and common areas in your premises neat and tidy. Do not store cartons and containers in your

offices.

If there is an emergency call the Police Department first by dialing 911 and then report the emergency to the Security

Staff at 896-2503. Make sure each employee has en emergency phone number sticker on their phone. The stickers are

available at the Security Console.

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If there is a medical emergency, call the ambulance company directly by either calling one of the two following

ambulance companies:

King American Ambulance Company 415-931-1400

American Medical Response 800-913-9197

Report the medical emergency to the Security Staff at 415-896-2503, so that we can prepare for the arrival of the ambulance

and the emergency response team.

We request that these procedures be circulated among all employees and that everyone is made aware of the importance of

helping to ensure a safer and more secure work environment. We strongly suggest that valuables and personal property be

stored and secured out of sight. Please note that management does not provide security services to any tenant suite.

Contracts for guard services are on behalf of the building owners and are for the protection of their interests in public

(common) areas only. All criminal activities should be reported immediately to the police department at 415-553-0123.

Soliciting and Loitering

Canvassing, soliciting, peddling and loitering are not allowed within the Building or the Building premises. If you are

approached by a solicitor of any kind, or if you observe an individual engaged in such activities, contact the Building Office

and/or Security immediately. Please do not confront the solicitor yourself.

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CERTIFICATE OF INSURANCE REQUIREMENTS FOR 201 MISSION STREET

VENDORS CHECK LIST

201 Mission requires that a Certificate of Insurance be set up prior to the commencement of any onsite work. Please inform your

insurance carrier to include the following as required:

COMMERCIAL GENERAL LIABILITY

$1,000,000 per occurrence, and $3,000,000 annual aggregate.

COMMERCIAL AUTOMOBILE LIABIITY

$1,000,000 per accident.

EXCESS LIABILILTY

$3,000,000 Umbrella Form – each occurrence

WORKERS COMPENSATION & EMPLOYER’S LIABILITY

Proof of coverage is required per statutory limits.

$500,000 per accident each accident. $500,000 bodily injury by disease policy limit. $500,000 bodily

injury each employee.

ALL RISK PROPERTY INSURANCE

Inland Marine/Equipment Replacement. Must state “Replacement Cost” and “Special Form”, along with

policy number, effective and expiration date, limit and deductible. To protect against loss of owned or rented

equipment and tools brought onto and/or used on any Property by the Vendors. CERTIFICATE HOLDER:

Jones Lang LaSalle Americas, Inc., as Agent

Attn: Property Manager

201 Mission Street, Suite 250

San Francisco, CA 94105

Description of Operations/Locations/Vehicles/Special Items:

CA-Mission Street Limited Partnership, NAPI REIT, Inc., NAPI REIT TRS, Inc., LaSalle Investment Management, Inc.,

and Jones Lang LaSalle Americas, Inc., as Agent, as Agent are named as Additional Insured’s.

ENDORSEMENT CHANGES THE POLICY ADDITIONAL INSUREDS:

Policies shall include the following as additional insured, including their officers, directors, and employees. A CG-2010,

CG-2037 Endorsement or equivalent shall be utilized for the policy(ies) described above. Please note that the spelling of these parties must be exactly correct. Please note: Blanket additional insured endorsements which only extend where required by written contract are NOT ACCEPTABLE unless you are contracted directly with the building for services being rendered.

CA-Mission Street Limited Partnership

NAPI REIT, Inc.

NAPI REIT TRS, Inc.

LaSalle Investment Management, Inc.

Jones Lang LaSalle Americas, Inc.

CANCELLATION POLICY

The insurance carrier must include a cancellation clause listed on a separate endorsement page, with the policy

expiration date, the policy number, and all of the additional insured’s listed. This page must state that the issuing

insurer will mail a written notice 30 days prior to a change in the current polity to the certificate holder.

Please Note: The Endorsement page must list ALL of the above as additional insured’s, the policy number and policy

expiration date or it will not be valid. A draft should be faxed to (415) 896-2505 prior to mailing for approval. Send

original to Jones Lang LaSalle, 201 Mission Street, Suite 250, San Francisco, CA 94105

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ACCORD®

Certificate of Insurance Date (mm/dd/yy)

Producer Name of Brokerage House Address, City, State & Zip Code

This certificate is issued as a matter of information only and confers no rights upon the

certificate holder. This certificate does not amend, extend or alter the coverage

afforded by the policies below.

Companies Affording Coverage

Insured Company A Name of Insurance Company

Name (Tenant/Vendor) Legal Name as it appears on Lease/Contract and D.B.A.

Company B

Address (Location of Leased Space/Place of Business)

Company C

City, State, Zip Code Company D

Coverage’s This is to certify that the policies of insurance listed below have been issued to the insured named above for the policy period indicated, notwithstanding any requirement, term or condition of any contract or other document with respect to which this certificate may be issued or may pertain, the insurance afforded by the policies described herein is subject to all the terms, exclusions and conditions of such policies. Limit shown may have been reduced by paid claims.

CO

LTR

Type of Insurance

Policy Number

Policy Effective Date

(mm/dd/yy)

Policy Expiration Date

(mm/dd/yy)

Limits

General Liability General Aggregate $ 3,000,000

X Commercial General Liability Insert Policy # Date Date Products-Comp/Op Agg $ 1,000,000

Claims Made Occur Here Personal & Adv Injury $ 1,000,000

Owner’s & Contractors Prot Each Occurrence $ 1,000,000

Fire Damage $ 1,000,000

Med Exp (Any one Per.) $

Automobile Liability

X Any Auto Combined Single Limit $1,000,000

All Owned Autos Bodily Injury

Scheduled Autos (Per Person) $

Hired Autos Bodily Injury

Non-Owned Autos (Per Accident) $

Property Damage $

Garage Liability Auto Only-Ea. Accident $

Any Auto Other than Auto Only $

Each Accident $

Aggregate $

Excess Liability Each Occurrence $ 3,000,000

X Umbrella Form Aggregate $

Other than Umbrella Form $

Workers Compensation and X Statutory Limits

Employers’ Liability Each Accident $500,000

The Proprietor/Partners Excl Disease-Policy Limit $500,000

/Executive Officers are: X Incl. Disease-Each Employee $500,000

Other Business Personal Property

Description of Operations/Locations/Vehicles/Special Items

CA-Mission Street Limited Partnership, NAPI REIT, Inc., NAPI REIT TRS, Inc., LaSalle Investment Management, Inc., Jones

Lang LaSalle Americas, Inc., as Agent, are named as Additional Insured’s.

CERTIFICATE HOLDER CANCELLATION

Jones Lang LaSalle Americas, Inc., as Agent 201 Mission Street, Suite 250 San Francisco, CA 94105

Should any of the above described policies be cancelled before the expiration date thereof, the issuing company will endeavor to mail 30 days written notice to the certificate holder named to the left.

Authorized Representative

ACORD 25-S (3/93)

©ACORD CORPORATION 1993

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Loading/Unloading When moving into, out of, or within the building, please contact the Building Office for assistance. Jones Lang

LaSalle requires that the moving contractor provide protection for building carpets, walls and elevators during

loading and unloading. If you are not using a moving contractor, please call the Building Office for assistance in

coordinating the use of the elevator and protection of carpets.

Loading Dock and Freight Elevator Hours and Access Please notify the Management Staff well in advance of the moving date(s) to schedule the use of the loading dock

and freight elevator. The loading dock and the freight elevator are available during non-business hours only with the

written approval of the Building Office. Approval is also required for moves that are scheduled to take place during

the weekend and after-hours.

The loading dock area or delivery entrance is located on the south side of the building, and is easily accessible from

Howard Street, through the parking lot. The following rules are designed to ensure a smooth, continuous flow of

items from the dock area to the tenants in the building:

A 30-minute unloading limit is observed at the loading dock.

Hand carried deliveries are permitted through the dock area.

Two and four-wheel dollies, carts, and other types of material conveyors may not be taken in the

passenger elevators and must use the freight elevator. Only hand-held packages may be

transported in passenger elevators during normal business hours.

When moving bulky materials, office furniture or equipment in or out of the building, please contact

the Building Office for assistance.

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201 MISSION - BUILDING RULES FOR MOVING AND DELIVERIES

Prior Arrangements: All moves, including moves within the Building, must be arranged with the Building Office at least two days in advance. Our

telephone number is 415-856-0286.

A current Certificate of Insurance and an Additional Insured Endorsement must be on file in the Building Office for any

contracted moving services.

All moves or deliveries requiring more than 30 minutes use of the dock and/or freight elevator must be made after hours. All

after-hour moves/deliveries require a security officer to be present.

The following are the loading dock and freight elevator billing rates:

Moves that occur on After-Hours will be billed at $40.00 per hour, with a four (4) hour minimum. Loading Dock: Hours 7:30 A.M. to 4:30 P.M. Monday-Friday, 30 minute limit. We have 3 full-service bays, which can accommodate all size vehicles. The bays are located in the parking lot behind the building. The lot is accessible from Howard Street between Beale and Main Streets. Deliveries need to be made during the times stated above. Approved covering must be used to protect walls, doors and elevator lobbies. Corner boards must be used in corridor areas. Lobbies - Ground Floor and 2nd Level: Flooring must be covered with masonite once past the dock and all the way through the common areas until reaching the

specific suite. Walk-off plates must be provided to protect door thresholds.

Elevators: Freight Elevator use for more than 20 minutes has to be arranged with the Building Office. Passenger elevators are not to be used for furniture moves or large deliveries. The freight elevators are 6’x6’x10’ and are rated at 4,000 pounds and 1,000 FPM. Corner boards must be used on all door jams. Walk-off plates must be used to protect door thresholds. Tenant Floors: Corner boards must be used in elevator lobbies and corridors. Walk-off plates must be used to protect door thresholds. Along moving route, carpet must be covered with masonite or plywood. Plus, walls and doors must be covered.

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Safety: It shall be the responsibility of the tenant/mover to perform the move in the safest manner possible. The tenant/mover must maintain clearance of entrances, exits and building corridors. Accumulation of combustible material is prohibited. Additional Building Security personnel is available upon request; however, this will be at tenant's expense. Clean-up: The tenant/mover will be responsible for removal of masonite, tape, pads, corner boards, empty containers, boxes and other debris associated with the move, prior to the next business day. Damages: Any damage caused by the tenant/mover, including but not limited to safety edges, doors, walls, elevator controls, carpets etc., will be repaired by a building-designated contractor at tenant’s expense. A representative of the Building Office will prepare a punch list, prior to moving, of building areas involved in the move, and a follow-up punch list upon completion of the move, to determine any damage caused by tenant/movers. Miscellaneous: It is stated by the Health Code Article 19E of San Francisco that smoking is prohibited in all enclosed places of employment. Hence, smoking in the Building is prohibited at all times. The Building Management reserves the right to refuse access to movers and delivery personnel, at its discretion. Any mover who violates these moving rules will be asked to leave the Building and may be denied future access. *prices subject to change

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Alterations and Remodeling

Tenant Alteration Projects All alterations require the approval of the Building Office and the construction manager. Requests to make alterations should

be sent, in writing, to the property manager. All construction contractors including general, electrical, plumbing or phone

contractors must register with the Building Office prior to performing any work in the building. Installation of communications

equipment, computer or alarm systems must also be coordinated with the Building Office.

Communications Installations When changes or additions to your communications network are necessary, your selected telephone installation contractor

must contact the Building Office prior to the day on which the work is due to start to ensure that house cabling lines are

properly assigned and code requirements are met.

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201 MISSION - BUILDING RULES FOR CONSTRUCTION 1. All work shall comply with rules and regulations of the building, as well as all city, state and federal agencies having

jurisdiction. The Building Management prior to commencement must approve any and all work scheduled to be performed on the Premises in writing.

2. General Contractor will file drawings and secure all permits prior to any construction. Copies of all pertinent Building

Department documents are to be filed with the Building Office. 3. General Contractor shall submit a Certificate of Insurance for $2,000,000 subject to management approval

with a hold-harmless clause indemnifying the building, the owner, and its agent:

CA-Mission Street Limited Partnership

NAPI REIT, Inc.

NAPI REIT TRS, Inc.

LaSalle Investment Management, Inc.

Jones Lang LaSalle Americas, Inc.

4. General Contractor shall submit a Performance and Payment Bond or unconditional waiver of liens. 5. All work except as listed below, shall be performed during regular business hours (7:00 A.M. - 5:00 P.M.), with all

building services being maintained during construction. The Contractor shall notify the Building Office at least 48 hours in advance of construction causing any interruption of building services. The following types of work listed shall be done on an overtime basis, this work requires a Building Engineer to be present, Contractor will be charged the Engineering Hourly Overtime Rate with a four (4) hour minimum: core drilling, concrete cutting / grinding / chipping, steel welding / grinding. Any other work required, such as excessive demo, debris removal, the placing of tackles carpet strips, spray painting or lacquering must be approved and authorized by the Building Office, and will be after hours. Slab/deck scanning will be required for coring.

6. Prior to the commencement of work, the Contractor shall submit a schedule outlining the staging of trades, any FLS

request (i.e. off-line / on-line, wet drain down / fill) and the delivery of materials. (Please see the loading dock hours and scheduling regulations for deliveries below.)

7. At the start of construction, the elevator lobby and public passageways and entrances shall be protected with

threshold plates, masonite, corner guards, etc., as may be required to protect all custom painted surfaces, carpeting, marble, vinyl wall covering wood doors, hardware, etc.

8. All contractors (sub’s, employee’s etc. working on or at 201 Mission) are required to sign in and out. A visitor tag will

be provided, which must be worn in visible sight, a valid US government approved or recognized ID must be presented each day at security to “Sign In”.

9. Cleanliness needs to be maintained throughout building. Do not clutter or block hallways, elevator lobbies, exits,

electrical closets or loading dock, keep shoe’s / boot’s clean leave no prints on carpet areas. 10. Loading dock hours are 7:30 A.M. to 4:30 P.M, Monday through Friday. The loading dock shall not be used as a

staging area for the storage of materials or equipment. All material deliveries or debris removal shall be coordinated through the Building Office and be performed as expeditiously as possible. Parking on the loading dock is limited to 30 minutes with the approval of the Building Office. Any deliveries or stocking of materials requiring more than 20

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minutes must be done on an after hours basis, and the scheduling of a Security Guard is required. Guard Service is a four (4) hour minimum and is chargeable at $40.00 per hour. Contractors are not allowed to use the loading dock role up doors without a loading dock guard present. Any deliveries / removal in off hours; will be done via loading dock man door if a loading dock security guard is not present. The man door must remain closed if there is not a person attending it. A through clean-up of elevator, lobby, hall “POT” used for haul in/out.

11. Debris boxes may be delivered only after permission from the Building Office is granted, and in designated area only. 12. All construction personnel, tools, and materials are restricted to the loading dock and freight elevator only. No

construction workers are to use the carpeted passenger elevators or to egress through the Main Lobby. No construction personnel are to hold / block / place in independent, elevator cars without previous authorization from building management.

13. Do not prop open, tape, modify, alter, detach door closer arms on any doors or base building facilities. Doors to

equipment and electrical rooms shall not be left open when Contractor is not present. 14. At no time shall a contractor OFF/ON – OPEN/CLOSE any valve or circuit without first confirming it’s source, end of

line and all floor’s tenants affected. Contact a building engineer for assistance. 15. Contractor shall contact the Building Office at the start of construction for instructions on the building keying and

hardware. The Building Office will provide all permanent keying. 16. Elevator lobby doors aka “S door’s” aka “Total Doors”, must have a hard key override keyed to building on each set

of double doors. No surface mounted mag lock, sheer locks, latch etc. all locks must be approved via Building Management Office.

17. All sprinkler and or life safety shutdowns require 48-hour advance notice to the Building Office. All systems are to be

returned to normal and functional order by 3:30 P.M. No trouble’s on panels. 18. All HVAC equipment and controls shall be building standard and as approved by the Building Office. Upon

completion of construction, Contractor shall re-balance the HVAC system and submit a balancing report to Building Management.

19. Contractor shall furnish and install a new, typed electrical panel schedule for any and all electrical work. Circuits

must be labeled on each end. 20. All fluorescent light fixtures, doors, frames, hardware, and life safety equipment shall be building standard. 21. Smoke detectors will be disabled by Building Management during construction as required to prevent false alarms.

Contractor must coordinate with Building Management prior to construction. It is the contractor’s responsibility to check with engineering and ensure the system is off-line prior to work and covering / bagging all smoke heads.

22. No powder-activated guns are to be used without prior permission from the Building Office. Floor ceiling grid etc.

shooting only allowed up to 7:30 am 23. Cores are 5:00 am to 7:00 am Monday – Friday, or as scheduled and approved with building management on a

weekend; old abandoned, unused cores will be back filled with concrete and sealed. 24. Carpet & seaming, full floor TI’s is allowed Monday – Friday normal business hours, Tack strips must be in place no

later than 7:30 am. Multi tenant floors’ tack strips and seaming must be complete by 7:00 am and AHU will be off. 25. Painting on full floor TI’s is permitted during business hours; only with low/no VOC odor control, AHU must be off-

line. Multi tenant floor painting is only allowed with low/no VOC odor control after hours of building operation. 26. Paint, no extra, spare, reserve, un-used paints shall be left behind. The building will not store any paint nor allow

paints to be stored/left after the job.

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27. No plastic tubing for fixtures or systems in kitchen/break/shower areas. Copper or metal braid shielded hoses are

required. 28. Anytime the building “Core” is exposed above ceiling, contractor is to verify all penetrations are fire caulked sealed,

and then stencil every 10’ “FIRE RATED CORE” in red paint (engineering will provide stencil upon request, contractor to return stencil).

29. Use of lifts aka man lifts, maximum 1 (one) lift per floor not to exceed machine unladen weight of 900lbs. must be

manual or battery power machine. 30. Contractor shall notify the Building Office at least 48 hours in advance of completion of construction. A

walk-through and punchlist will be made of each job, the associated costs of which shall be borne by the Contractor. 31. Upon completion of construction, two sets of as-built prints and one set of as-built sepias shall be forwarded to the

Building Office. 32. Building Office shall be notified 48 hours prior to any inspections. 33. Smoking in the building is prohibited at all times. 34. All workers MUST be Union.

ACKNOWLEDGMENTS

Any contractor who violates these building rules will be ejected from the building and may be denied future access.

I, , representative of

(Print Name) (Print Company) have read and understand the rules stated above.

(Signature) (Date)