PROPRIETARY NOTICE AND LIABILITY DISCLAIMERsupport.necam.com/download/181801001sr.pdf · The chapter includes a quick-reference chart for finding information about a variety of topics

First Printing — September 1997

Copyright 1997NEC Computer Systems Division

Packard Bell NEC, Inc.1414 Massachusetts Avenue

Boxborough, MA 01719-2298All Rights Reserved

PROPRIETARY NOTICE AND LIABILITY DISCLAIMER

The information disclosed in this document, including all designs and relatedmaterials, is the valuable property of NEC Computer Systems Division, PackardBell NEC, Inc. (hereinafter “NECCSD”) and/or its licensors. NECCSD and/or itslicensors, as appropriate, reserve all patent, copyright and other proprietary rightsto this document, including all design, manufacturing, reproduction, use, andsales rights thereto, except to the extent said rights are expressly granted to oth-ers.

The NECCSD product(s) discussed in this document are warranted in accordancewith the terms of the Warranty Statement accompanying each product. However,actual performance of each such product is dependent upon factors such as systemconfiguration, customer data, and operator control. Since implementation bycustomers of each product may vary, the suitability of specific productconfigurations and applications must be determined by the customer and is notwarranted by NECCSD.

To allow for design and specification improvements, the information in thisdocument is subject to change at any time, without notice. Reproduction of thisdocument or portions thereof without prior written approval of NECCSD is pro-hibited.

FaxFlash is a service mark of NEC Computer Systems Division (NECCSD), Packard Bell NEC, Inc.

NEC, MultiSync, and PowerMate are registered trademarks of NEC Corporation, used under license.

All other product, brand, or trade names used in this publication are the trademarks or registered trade-marks of their respective trademark owners.

Using This Guide xiii

Using This Guide

The PowerMate Enterprise Series User’s Guide provides aquick reference to information about your computer.

The guide contains the following information:

� Chapter 1, Introducing Your Computer, provides a lookat the system components. See this chapter to familiarizeyourself with your system.

� Chapter 2, Using Your Computer, explains how to startup and shut down your system, provides a look atsystem components, contains information about usingonline documentation, and describes what you should doafter your system is up and running.

The chapter includes a quick-reference chart for findinginformation about a variety of topics.

� Chapter 3, Reviewing System Features, provides a quickoverview of the various features of your system.

� Chapter 4, Using Tools and Utilities, describes thevarious software utilities shipped with your system,including the BIOS Setup Utility, LANDesk® ClientManager, and the NEC Select Install CD.

� Chapter 5, Installing Options, provides installationprocedures for internal and external options.

� Chapter 6, Setting Jumpers, provides information onchanging jumper settings when reconfiguring yoursystem.

� Chapter 7, Using 24-Hour Information Services, lists theservices available to you for information and help, anddescribes how to access the services.

xiv Using This Guide

� Chapter 8, Solving System Problems, containstroubleshooting tips for solving simple problems andprovides information on where you can find help whenyou cannot solve a problem yourself.

� Appendix A, Setting Up a Healthy Work Environment,contains guidelines to help you use your computerproductively and safely. This appendix also instructsyou on how to set up and use your computer to reduceyour risk of developing nerve, muscle, or tendondisorders.

! WARNING Prolonged or improper use of a computerworkstation may pose a risk of serious injury. Toreduce your risk of injury, set up and use yourcomputer in the manner described in Appendix A,Setting Up a Healthy Work Environment.

� Appendix B, System Specifications, provides a technicaldescription of your computer and its components.

� Appendix C, Limited Warranty, provides warrantyinformation, policies, and restrictions.

Using This Guide xv

TEXT CONVENTIONS This guide uses the following text conventions.

� Warnings, cautions, and notes have the followingmeanings:

! WARNING Warnings alert you to situations that could result inserious personal injury or loss of life.

! CAUTION Cautions indicate situations that can damage thehardware or software.

NOTE

Notes give important information about thematerial being described.

� Names of keyboard keys are printed as they appear onthe keyboard, for example, Ctrl , Alt , or Enter .

� Text or keystrokes that you enter appear in boldfacetype. For example, type abc123 and press Enter .

� File names are printed in uppercase letters. For example,AUTOEXEC.BAT.

xvi Using This Guide

RELATED DOCUMENTS In addition to this guide, the following printeddocumentation ships with your computer.

� NEC PowerMate Enterprise Quick Setup/QuickReference RoadmapQuick Setup contains information for quickly gettingyour system up and running. Read this information to setup the system for the first time.

The Quick Reference Roadmap gives you a look at thedocumentation, NECCSD tools, software applications,and services available to you.

� How Does Your Workplace Measure Up?This brochure provides information for setting up andusing your computer productively and safely.Information includes guidelines to reduce the risk ofinjury associated with using a computer.

� NEC PowerMate Enterprise Release NotesRelease Notes provide you with additional informationabout your computer that was not available at the timeyour user’s guide was printed.

Your system comes with the following online documentationon the hard disk:

� NEC Help CenterThis online documentation is a comprehensive source ofinformation about your system. Categories include aSystem Tour, The Basics, Advanced Topics, Questionsand Answers, System Upgrades, and Service andSupport.

� Healthy EnvironmentThis is an online help file that complements the “HowDoes Your Workplace Measure Up?” brochure.

Using This Guide xvii

Most of your application programs provide extensive onlinehelp. Some programs provide separate online user’s guidesfor specific applications.

Windows provides extensive online help and “wizards” toguide you through procedures.

In addition to the documentation that ships with the system,the following documentation is available from NECCSD:

� NEC PowerMate Enterprise Series Service andReference Manual

desktop part number 819-181828-000minitower part number 819-181884-000

This manual provides information for maintaining,troubleshooting, and repairing your computer. Thismanual also includes hardware and interface informationfor programmers, engineers, and others who need toknow how the system is designed.

To purchase the service and reference manual, callNECCSD at 1-800-632-4565 (in the U.S.) or your localNECCSD sales provider (outside the U.S.).

� NECCSD FaxFlashSM

NECCSD FaxFlash is an automated service that sendsthe latest information about NECCSD and its productsdirectly to a fax machine. The service is available24 hours a day, 7 days a week.

With FaxFlash, you can obtain product literature andtechnical information bulletins. By using FaxFlash, youcan be kept up-to-date on the latest technical informationfor your system.

See “NECCSD FaxFlash Service” in Chapter 7 forinformation about using FaxFlash.

Contents iii

Contents

Using This Guide Text Conventions...................................................... xv Related Documents................................................... xvi

1 Introducing Your Computer Front Features.......................................................... 1-2

System Controls and Lamps................................. 1-5 IR Window.......................................................... 1-6 Diskette Drive A.................................................. 1-7 CD-ROM Reader................................................. 1-8 PCMCIA Device.................................................1-11 Tape Backup Unit................................................1-12 Zip Drive.............................................................1-14 Stand...................................................................1-15

Back Features...........................................................1-16 External Connectors.............................................1-18 Power Supply......................................................1-21

Speakers...................................................................1-23

2 Using Your Computer System Operation..................................................... 2-1

Starting Up.......................................................... 2-1 Shutting Down..................................................... 2-3 Setting the Date and Time.................................... 2-4 Using the Keyboard............................................. 2-4 Using a Mouse..................................................... 2-7 Using Diskettes....................................................2-10 Using CDs...........................................................2-12

Handling Compact Discs.................................2-12 Loading a CD.................................................2-14 Removing a CD..............................................2-14

iv Contents

Using PC Cards...................................................2-15 Using a Tape Backup Unit...................................2-15 Using a Zip Drive................................................2-15 Using the IR Port .................................................2-16 Saving Power.......................................................2-17 Protecting Your Work..........................................2-18

Productivity..............................................................2-19 Saving Your Work...............................................2-19 Backing Up Your Work.......................................2-19 Printing a Document............................................2-20

System Care.............................................................2-21 Protecting Your System from Damage.................. 2-21 Keeping Your System in Good Condition............. 2-23 Cleaning Your Mouse..........................................2-24 Moving or Shipping Your System........................2-25

Online Documentation...............................................2-26 Where to Go from Here.............................................2-28

3 Reviewing System Features System Chassis......................................................... 3-3

Desktop Chassis.................................................. 3-3 Minitower Chassis............................................... 3-4

System Board Components....................................... 3-5 Processor............................................................. 3-5 Cache.................................................................. 3-5 Math Coprocessor................................................ 3-5 System Memory................................................... 3-5 Interrupt Controller.............................................. 3-6 PCI Local Bus..................................................... 3-8 Flash ROM.......................................................... 3-8 Graphics Features................................................ 3-9

Motion Video Controller................................. 3-9 Graphics Accelerator...................................... 3-9 Video Support................................................3-10

High-Speed Communication Ports........................3-11 Dual IDE Ports....................................................3-11

Contents v

USB Ports...........................................................3-12 Sound System......................................................3-12 Plug and Play Support.........................................3-12 Power Saving Feature..........................................3-13

4 Using Tools and Utilities The BIOS Setup Utility............................................. 4-1

When to Use BIOS Setup..................................... 4-2 How to Start BIOS Setup..................................... 4-3 How to Use BIOS Setup...................................... 4-5 Main Menu.......................................................... 4-6

Displayed Information..................................... 4-6 Language........................................................ 4-6 System Time/Date.......................................... 4-7 Floppy Options............................................... 4-7 Primary and Secondary IDE............................ 4-7

Advanced Menu...................................................4-10 PnP O/S .........................................................4-10 Reset Configuration Data................................4-11 Memory Cache...............................................4-11 Memory Banks 0 and 1...................................4-11 Resource Configuration..................................4-11 Peripheral Configuration.................................4-13 Keyboard Configuration..................................4-15 Video Configuration........................................4-16 DMI Event Logging........................................4-17

Security Menu.....................................................4-17 User Password Is............................................4-17 Supervisor Password Is...................................4-18 Set User or Supervisor Password.................... 4-18 Using a Password...........................................4-20 Dual Password Security..................................4-20 Unattended Start.............................................4-21

Power Menu........................................................4-21 Boot Menu...........................................................4-22 Exit Menu...........................................................4-25 Maintenance Menu..............................................4-25

vi Contents

Flash Utility..............................................................4-26 LANDesk Client Manager.........................................4-27

PC Health Indicator.............................................4-28 Managing Workstations..................................4-29 Selecting the PC Health Meter.........................4-29 Monitoring PC Health.....................................4-29

Inventory.............................................................4-30 DMI ....................................................................4-31 Monitoring Capabilities.......................................4-31

Using the Chassis Intrusion Notification Feature ......................................................4-32

Cheyenne Backup................................................4-33 NEC Security......................................................4-33

NEC Select Install CD..............................................4-34 Operating System Restore Program...................... 4-35 Selective Application Restore Program................. 4-45

5 Installing Options General Rules........................................................... 5-1 Safety Precautions.................................................... 5-2 Cover Removal and Replacement.............................. 5-4

Removing the Desktop Cover............................... 5-4 Replacing the Desktop Cover............................... 5-6 Removing the Minitower Cover............................ 5-8 Replacing the Minitower Cover............................5-12

Minitower Chassis Floor Removal and Replacement.. 5-15 Removing the Minitower Chassis Floor................ 5-15 Replacing the Minitower Chassis Floor................ 5-17

Expansion Boards.....................................................5-17 Locating Expansion Slots.....................................5-18 Installing an Expansion Board..............................5-20 Cabling Wake on LAN........................................5-24 Removing an Expansion Board............................5-24

System Board Options..............................................5-26 Removing the System Board................................5-27 Replacing the System Board.................................5-29

Contents vii

DIMM Upgrade........................................................5-31 Checking System Memory....................................5-31 Removing a DIMM..............................................5-32 Installing a DIMM...............................................5-33

Processor Upgrade....................................................5-35 Removing the Processor.......................................5-35 Installing an Upgrade Processor...........................5-37

Data Storage Devices................................................5-38 Locating Device Slots in the Desktop................... 5-39 Locating Device Slots in the Minitower................ 5-40 Preparing the Device............................................5-42 Connecting Device Cables....................................5-44

Desktop Cables...............................................5-45 Minitower Cables...........................................5-46 Diskette Drive Signal Cable............................5-47 IDE Signal Cables..........................................5-48 Internal SCSI Device Cables...........................5-49 PCMCIA Device Cable...................................5-50 System Power Cables......................................5-50

Cabling Storage Devices......................................5-51 IDE Device Cabling........................................5-51 Internal SCSI Device Cabling.........................5-52 PCMCIA Device Cabling................................5-53 Diskette Drive Cabling....................................5-54

Installing Storage Devices....................................5-55 Removing the Front Panel...............................5-55 Replacing the Front Panel...............................5-59 Installing a 5 1/4-Inch Device..........................5-61 Installing a 3 1/2-Inch Drive in a 5 1/4-Inch Slot...........................................5-63 Replacing the 3 1/2-Inch Internal Hard Disk Drive.................................................5-65 Replacing the Internal Hard Disk Drive in a Desktop System.........................................5-65 Replacing the Internal Hard Disk Drive in a Minitower System......................................5-66

viii Contents

External Options.......................................................5-70 Connecting a Parallel Printer................................5-70 Connecting a Serial Device..................................5-72 Enabling a Serial Port..........................................5-73 Connecting an External SCSI Device................... 5-75 Connecting USB Devices.....................................5-76

6 Setting Jumpers System Board Jumper Settings.................................. 6-1

Changing Processor Jumper Settings.................... 6-2 Clearing Your Password...................................... 6-5

Hard Disk Drive Jumper Settings.............................. 6-8 Seagate Medalist.................................................. 6-8 Quantum Fireball Stratus..................................... 6-8 Seagate Barracuda............................................... 6-9 Quantum Viking..................................................6-10

CD-ROM Reader Jumper Settings............................6-11 16X CD-ROM Reader.........................................6-11 24X CD-ROM Reader (Lite-on Technology)........ 6-12 24X CD-ROM Reader (Goldstar)........................6-12

Fax/Modem Board Jumpers......................................6-13 Zip Drive Jumpers....................................................6-13 Tape Backup Unit Jumpers.......................................6-14

7 Using 24-Hour Information Services NECCSD FaxFlash Service...................................... 7-2 NECCSD Bulletin Board System.............................. 7-4 NECCSD on America Online Service........................ 7-6 NECCSD on CompuServe Online Service................. 7-7 E-Mail/Fax Technical Support Service...................... 7-8 Internet..................................................................... 7-9 NECCSD Technical Support Services....................... 7-10 NECCSD Diskette Fulfillment Center....................... 7-10

Contents ix

8 Solving System Problems Finding Solutions to Common Problems.................... 8-1

System Problems................................................. 8-2 Diskette Drive Problems...................................... 8-3 Monitor Problems................................................ 8-4 Keyboard/Mouse Problems.................................. 8-5 Serial Port Problems............................................ 8-6 IR Port Problems................................................. 8-6 CD-ROM Problems............................................. 8-6 Speaker Problems................................................ 8-8

Using the Diagnostic Diskette.................................... 8-8 Replacing the Battery................................................ 8-9 Getting Help.............................................................8-12

Getting Help from Your Company........................ 8-12 Getting Help from Your NECCSD Dealer............ 8-12 Getting Help from NECCSD Technical Support Center.............................................................8-12 NECCSD Warranty/Non-Warranty Repair Service...........................................................8-14

A Setting Up a Healthy Work Environment Making Your Computer Work for You...................... A-1 Arrange Your Equipment.......................................... A-3 Adjust Your Chair.................................................... A-4 Adjust Your Input Devices........................................ A-6 Adjust Your Monitor................................................ A-8 Vary Your Workday.................................................A-10 Pre-Existing Conditions and Psychosocial Factors..... A-11 Checking Your Comfort: How Do You Measure Up? A-12

Checking Your Chair...........................................A-12 Checking Your Keyboard.....................................A-12 Checking Your Mouse.........................................A-12 Checking Your Monitor.......................................A-12 Checking You......................................................A-13

x Contents

B System Specifications System Processor................................................. B-1 PGA Processor Socket......................................... B-2 Standard Random Access Memory (RAM)........... B-2 Cache Memory.................................................... B-2 Read Only Memory (ROM)................................. B-2 Video Window RAM (WRAM)........................... B-3 Calendar Clock.................................................... B-3 Input/Output (I/O) Facilities................................ B-3 Device Slots......................................................... B-4 Graphics.............................................................. B-5 Sound System...................................................... B-6 Speakers.............................................................. B-7 Dimensions.......................................................... B-8 Power.................................................................. B-8 Operating Environment........................................ B-8

C Limited Warranty How Long is the Warranty?...................................... C-1 Who is Protected?..................................................... C-1 What is Covered and What is Not Covered?.............. C-1 What We Will Pay For and What We Will Not Pay For ............................................................... C-2 How You Can Get Warranty Service......................... C-3

Year One........................................................ C-3 Years Two and Three...................................... C-3

Limitation of Damages and Implied Warranties......... C-4 How State Law Relates to the Warranty.................... C-4 For Information, Telephone 1-800-632-4565............. C-5

Index

Contents xi

List of Tables Quick Reference to Information About Your Computer............................................................2-28 Supported DIMMs.................................................... 3-6 Interrupt Level Assignments...................................... 3-7 Supported Refresh Rates...........................................3-10 Navigation Keys....................................................... 4-5 IDE Device Primary/Secondary Master/Slave Configurations.....................................................5-43 Processor Bus Speed Jumper Settings........................ 6-4

Introducing Your Computer 1-1

Introducing YourComputer

! WARNING Prolonged or improper use of a computerworkstation may pose a risk of serious injury. Toreduce your risk of injury, set up and use yourcomputer in the manner described in Appendix A,Setting Up a Healthy Work Environment.

Once you have set up your computer, the next thing is tobecome familiar with the system. This chapter provides abrief overview of the

� front and back features of your system

� speakers.

For more information about system features, seeChapter 3, “Reviewing System Features.” See the onlineNEC Help Center for a comprehensive source ofinformation about your PowerMate® Enterprise system.

NOTE

Double click the Online Docs shortcut icon onyour Windows® desktop to launch the NEC HelpCenter.

1

1-2 Introducing Your Computer

FRONT FEATURES The following figures show the features on the front of thesystem. A brief description follows the figures.

Front features desktop model


Front features minitower model

The following figures show the system controls and lampscalled out in the previous figures.


System controls and lamps desktop

System controls and lamps minitower


System Controls and Lamps System controls let you select specific system operations.Lamps let you know the status of a system operation. Yourcomputer has the following controls and lamps:

� Power buttonPress this button to turn on the system power. Press itagain to turn off the power.

� Suspend buttonPress this button to suspend system operation when youplan to be away from your computer for a short time.Press any key or move your mouse to resume systemoperation at the point where you stopped it.

An amber system unit power lamp indicates that thesystem is in a power-saving mode.

If you have a VESA-compliant monitor, your monitoralso goes into power-saving mode.

� Reset buttonUse the reset button to restart your computer after it ispowered on. You might need to restart your system ifyour system power is on and the computer is not runningproperly.

! CAUTION Resetting your system can result in the loss of data.Press the reset button only when all other methodsof restarting your computer fail.


� Power lampThe power lamp indicates whether system power is on oroff. It also lets you know if the system is operating in apower-saving mode.

A steady green lamp indicates that the power is on to allsystem components. An amber lamp indicates that thesystem is in Suspend mode with full-power reduction.

� Disk lampA lit disk lamp indicates that the hard disk is active. Thegreen lamp tells you that the hard disk is reading orwriting data.

! CAUTION Do not turn off the system unless absolutelynecessary while the disk lamp is lit. To do so candamage your hard disk or data.

IR Window The IR (infrared) window is the system’s IR port. The IRport supports two-way wireless communications. Theinterface uses infrared as the transmission medium insteadof a traditional cable.

The IR port lets you transfer files to or from portabledevices such as laptops and personal digital assistant (PDA)products using application software supporting IrDA datatransfer. Systems running the Windows 95 operating systemcome with LapLink® software for wireless data transfer.

With IrDA software, you can transfer data at speeds of upto 115 kilobytes per second (Kbps) and at distances up to3 feet from the IR window.


Diskette Drive A Diskette drive A loads and starts programs from a diskette.Files can also be copied to and from a diskette. Diskettedrive A may be a bootable drive.

Diskette drive A features desktop

Diskette drive A features minitower


Your diskette drive has the following features:

� Diskette drive busy lampThis lamp lights when the diskette drive is reading to orwriting from a diskette.

! CAUTION To prevent damage to your diskette drive and data,do not turn off the system or remove a diskettewhile the diskette drive busy lamp is lit.

� Diskette release buttonPress this button to release a diskette from the diskettedrive.

CD-ROM Reader Your system may come with a 16X or 24X CD-ROMreader. Use the CD-ROM reader to load and start programsfrom a compact disc (CD). If your system has audio, youcan also use the CD-ROM reader to play your audio CDs.

NOTE

You can boot your system from the CD-ROMreader with a bootable CD. To enable the system toboot from the CD-ROM reader, see “Boot Menu” inChapter 4.

The CD-ROM reader operates at different speeds dependingon whether the CD you are using contains data or music.This allows you to get your data faster and to see smootheranimation and video.


NOTE

The CD-ROM reader in your system mightlook different from the one shown in the followingfigure.

CD-ROM reader features

The CD-ROM reader has the following features:

� Headphone jackAllows the connection of an optional set of headphoneswith a stereo mini-jack plug.

� Volume control knobLets you adjust the volume of an optional set ofheadphones.

� Open/close buttonOpens or closes the reader’s loading tray. Open theloading tray to insert a CD into or remove a CD fromthe reader.


� Track skip button (not shown)Advances play to the next track (available in somemodels).

� Emergency eject holeAllows the manual ejection of a CD if the eject functionis disabled by software or if a power failure occurs. Tomanually eject the CD, insert the end point of a wirepaper clip into the hole and press inward to open the CDtray.

� CD busy lampLights when the reader is retrieving data, music,graphics, or audio from a CD. Do not eject the CD orturn off the system unit when the lamp is on.

� CD trayProvides a surface for loading a CD into the reader.Press the open/close button to open or close the CD tray.


PCMCIA Device If your system has a PCMCIA unit or PC Card Host you can add PC cards to the system. A PC card is insertedinto a PC card slot much as a diskette is inserted in adiskette drive, but each type of PC card has a differentfunction. With one PC card host, you can add a number ofcapabilities to your system by getting a variety of PC cards.

PC card host features are shown in the figure. Featuredescriptions follow the figure.

PCMCIA device features

� PC host card slotThe PC host can accommodate two PC cards at thesame time. The system ships with slots thataccommodate Type I and Type II cards.

� PC card eject buttonsEach PC host card slot has a card eject button to releasea PC card from the slot.


Some of the PC cards currently available are listed below:

� memory card

� storage device

� sound card

� SCSI adapter

� parallel port interface

� serial port interface

� token ring LAN adapter card

� CD-ROM interface

� joystick interface card

� cellular phone interface.

Tape Backup Unit Some models come with a tape backup unit. If your systemhas a tape backup unit, you can use it to quickly back up allor part of your system’s files to a high-capacity tapecartridge. Backup software helps you tailor the backupprocess to protect your files and applications, which arecompressed to conserve space and to speed up the process.


Tape backup unit features are shown in the followingfigure. Feature descriptions follow the figure.

Tape backup unit features

� Tape drive busy lampThe tape drive busy lamp indicates tape drive activity.Do not eject the cartridge or turn off the system whenthe tape drive busy lamp is on.


Zip Drive Some models come with a Zip drive. Use the Zip drive toback up work, archive old files, and transport your work.Up to 100 MB can be stored onto a 3 1/2-inch Zip disk.

Zip drive features are shown in the following figure.Feature descriptions follow the figure.

Zip drive features

� Zip disk release buttonPress the Zip disk release button to release a Zip diskfrom the Zip drive.

� Zip drive busy lampThe Zip drive busy lamp indicates Zip drive activity. Donot eject the disk or turn off the system when the Zipdrive busy lamp is on.


Stand The minitower system unit sits on a stand to prevent it frombeing tipped over. This is a safety feature to preventpersonal injury hazard and equipment damage. Keep thesystem unit in the stand except when opening or upgradingthe system.

Place the system unit on the stand so the stand’s tabs gointo the slots in the bottom of the chassis. Slide the systemunit forward to lock the tabs in the slots.

! WARNING Keep the system unit in the stand. The stand isdesigned to keep the unit from being tipped over.

The minitower stand


BACK FEATURES On the back of your computer, you’ll find externalconnectors, power supply features, and expansion boardslots.

The following figure shows back features of the desktopmodel.

Back features desktop


The following figure shows back features of the minitowermodel.

Back features minitower


External Connectors External connectors let you attach peripheral devices, suchas a monitor, keyboard, mouse, and printer to your system.Your system has the following external connectors:

� VGA monitor connectorAttach the signal cable from your monitor to this

connector. Supports an NEC MultiSync® monitor orother video graphics array (VGA)-compatible and supervideo graphics array (SVGA)-compatible monitors witha 15-pin connector.

� Audio connectorsThe following connectors come integrated on multimediamodels:

Microphone in jackThe microphone in jack lets you connect amicrophone for recording audio information in yourdata system files.

Line out jackThe line out jack allows you to connect an amplifiedoutput device, such as powered speakers, a stereotape recorder, or an external amplifier for audiooutput. If you ordered speakers, use this jack toconnect them.


Audio connectors desktop

Audio connectors minitower


� Printer portUse this port to connect a parallel printer with a 25-pinconnector to the system.

� Serial portsAttach a serial device with a 9-pin connector to eachserial port. Serial devices include a pointing device,serial printer, or a modem. (Serial port 2 is disabled bydefault; enable COM2 in BIOS to use the port.)

� Keyboard portAttach the keyboard that comes with your computer tothe keyboard port.

The keyboard port supports a PS/2®-compatible,101-key or 104-key keyboard (in the U.S. and Canada)or a 102-key keyboard (in the United Kingdom andGermany) with a 6-pin mini DIN connector.

� Mouse portAttach the mouse that comes with your computer to thisport. The mouse port supports a PS/2-compatiblemouse.

� Universal Serial Bus portsThe Universal Serial Bus (USB) ports allow you to addnew plug and play serial devices without opening up thesystem. You simply plug the devices into the ports. TheUSB determines system resources for each peripheraland assigns them without user intervention. Up to 127devices can be daisy chained to a single USB port.

� Fax/modem portsSome systems come with a 56 kilobytes per second(Kbps) fax/modem board. The fax/modem board allowsthe connection of a phone line to the computer for faxand data communications functions.

Dual fax/modem ports let you use a telephone line forthe fax/modem and your telephone.


The fax/modem board uses x2 technology. x2 productsare capable of 56 Kbps (52 Kbps in the U.S.). However,the download speeds you experience may go lower dueto varying line conditions. Uploads from end user toservice provider travel at speeds up to 28.8 Kbps. Anx2-compatible analog phone line and an x2-capableservice provider are required for high-speed downloads.Go to http://www.usr.com/x2 on the Internet for details.

� Network board connectorsIf your computer comes with a network board, you canconnect it to an Ethernet network and communicate withother computers.

Power Supply Your system has the following power supply features:

� Power supply fanThe power supply fan cools system components andprevents them from overheating. Keep the area near thefan clear for proper ventilation.

� Voltage selector switchSets the voltage for your system to 115 volts or230 volts.

! CAUTION Set the switch correctly for the voltage in your area.Most wall outlets in the United States and Canadaare 115 volts. Outlets in Europe, Australia, and Asia(except Taiwan) are 230 volts. Taiwan uses 115-voltoutlets.

� Power socketConnect your power cable to this socket.


Power supply features desktop

Power supply features minitower


SPEAKERS Some systems come with a pair of high-quality stereospeakers that you can arrange to suit your workenvironment. Desktop speakers have 8-watt total output;minitower systems have 9-watt total output.

An AC adapter comes with the system. Set up the speakerswith the AC adapter. The speakers connect to the line outjack on the back of the system unit.

The 8-watt speaker set features an on/off button, a powerlamp, and volume, treble, and bass control knobs.

The 9-watt speaker set features an on/off button, a powerlamp, and volume and treble control knobs.

Adjust the speaker volume by using the volume control onthe front of the right speaker or by using the Windowssound software. To bring up a volume control, double clickthe speaker icon on the taskbar (next to the system clock).Also use the software to balance the sound between the leftand right speakers.

Using Your Computer 2-1

Using Your Computer

Now that you are familiar with your system, this chapterprovides the information you need to start using yourcomputer. Some of the information provided includes:

� System Operation

� Productivity

� System Care

� Online Documentation

� Where to Go From Here.

SYSTEM OPERATION In this section you will find information on the following:

� starting up and shutting down your system

� setting the date and time

� using system features such as the mouse or CD-ROMreader

� using system protection features.

Starting Up Press the power button to start up your system. The powerlamp lights green to indicate that the system is on. The NECstartup screen appears.

2

2-2 Using Your Computer

At the bottom of this screen, messages like the followingappear:

Press <F2> key to run Setup OR Press ESC todisplay POST

NOTE

These messages are part of your system’sPower-On Self-Test (POST). Your computer ischecking your hardware for any changes since thelast startup. If you want to see the messagesdisplayed during POST, press ESC. If you want togo into the Setup Utility, press F2.

One beep indicates that the system has successfullycompleted the power-on test. After about 5 seconds,Windows starts up.

If a problem occurs, a series of beeps may sound. If thishappens repeatedly after powering on, power off the systemand turn to Chapter 8, Solving System Problems. Thischapter provides some helpful hints on obvious systemproblems.

NOTE

If the system displays a message indicatingthat system settings have changed, run Setup (seeChapter 4, Using Tools and Utilities).

On PowerMate Enterprise systems loaded with theWindows NT® 4.0 operating system, press Ctrl-Alt-Delwhen prompted on-screen to do so. The log-on box appearsfor entering a password.


Shutting Down Follow these steps to shut down (power off) your computer.

1. Save your work. See the documentation that comes withyour application.

2. Exit the application program.

3. Make sure that the hard disk and diskette drives are notin use. A lit hard disk lamp or diskette drive busy lampindicates that a drive is in use.

! CAUTION Wait until a program is finished running beforepowering off the system.

Unless absolutely necessary, never power off thesystem when the system power lamp is amber orwhen either the hard disk lamp or the diskette drivebusy lamp is lit. Information on the hard disk ordiskette might be lost or damaged.

4. Press Start on the Windows taskbar, then point to andclick Shut Down . Selecting Shut Down gives youseveral choices in the pop-up submenu. Select Shutdown the computer , and then click Yes or press Enterto shut down the computer.

5. Turn off power to your monitor.

6. Power off the system by pressing the system unit powerbutton. The system powers off after a 5- to 10-seconddelay.


Setting the Date and Time To set the system date and time within Windows 95 orWindows NT 4.0, double click the time display in the lowerright corner of the taskbar. A dialog box appears for settingthe date and time.

Set the date by selecting the current month and year usingthe up or down arrows in the dialog box. Set the time byentering the current hour, minutes, and seconds inhh:mm:ss, 12-hour format. Select AM or PM using the upor down arrows.

Using the Keyboard Your system comes with a PS/2®-compatible, 104-keykeyboard with a 6-pin mini DIN connector. Some systemscome with an ergonomic keyboard to make working at thecomputer easier and more comfortable.

Use the keyboard to communicate with your computer. Thekeyboard has standard typewriter keys for typing, a keypadfor entering numbers, and special keys you use to movearound the screen, enter commands into your computer, andperform tasks specific to your application. Keyboard keyfunctions depend on the operating system or softwareapplication program you use. See your operating systemdocumentation or software documentation for specificfunctions.

In general, your keyboard has four main areas of keys and arow of status lamps. See the name of the keyboard areafollowing the figures for a description of it.


Keyboard features

Windows 95 keys


The keyboard has the following features:

� Typewriter keysUse the typewriter keys just as you do on a standardtypewriter.

� Windows keysPress the left or right Windows keys to call up theWindows Start menu.

� Application keyPress the Application key in Windows to bring up amenu of options specific to the current application.

� Function keysFunction keys control functions specific to yourparticular software application or operating system. Forexample, some programs provide access to help with theF1 key.

� Standard cursor control keysThe standard cursor control keys control the direction ofthe cursor. The Num Lock state (Num Lock lamp is on)does not affect the operation of these keys.

� Numeric keypad/cursor control keysThe numeric keypad/cursor control keys work like anumeric keypad. In Numeric Keypad mode, the NumLock lamp is on.

To use the keys to control the direction of the cursor,press the Num Lock key (Num Lock lamp goes off). Toreturn to the Numeric Keypad mode, press the NumLock key.

To use a keypad cursor key while in Numeric Keypadmode, press the Shift key and the keypad cursor key.


� Num Lock lampWhen the Num Lock lamp is on, the keys on the numerickeypad work like a numeric keypad. When the NumLock lamp is off, the keys on the numeric keypad workas cursor control keys.

� Caps Lock lampWhen the Caps Lock lamp is on, all typed letters areuppercase letters (LIKE THIS). When the lamp is off,all typed letters are lowercase letters (like this).

� Scroll Lock lampWhen the Scroll Lock lamp is on, Scroll Lock keyfunctions are enabled. When the lamp is off, Scroll Lockkey functions are disabled. Scroll Lock functions dependupon your application.

Using a Mouse Your mouse has a left button, right button, and a cursormovement wheel. Use the mouse (shown in the followingfigure) to quickly move around on the screen, to select menuitems, and to choose functions specific to your software.

In Windows, clicking the right mouse button on the desktopprovides shortcuts to such features as the Properties menu.

Other right mouse button functions depend on theapplication program in use. Refer to the application’sdocumentation to see what the right mouse button does.

The cursor movement wheel lets you scroll vertically andhorizontally and zoom in to view data on the screen.


You can also drag an object by positioning the cursor overit and rolling the cursor movement wheel to the newlocation.

Mouse

Here are basic ways to use the left mouse button:

� ClickClicking selects an object on your screen. To “click,”point to the object and press and release the left mousebutton.

� Double clickSome actions require a double click to execute them. To“double click” an object, point to the object and pressand release the left mouse button twice.


� Press/HoldPressing a mouse button holds an action until yourelease a mouse button. For example, pointing to a menuand pressing the left mouse button holds the menu openfor reading until you release the button.

� DragDragging your mouse attaches your pointer to an objecton the screen and allows you to highlight text or movean object. To drag an object, point to the object, pressthe left mouse button, and move the mouse to the newlocation.

You can also drag an object by positioning the cursorover it and rolling the cursor movement wheel to the newlocation.

Typical screen objects that you click or double click areicons, buttons, and menu options.

NOTE

If your mouse pointer disappears, move yourmouse in wide circles to bring it back into thescreen.

Use a mouse pad for best results with your mouse. Themouse pad provides traction for moving the mouse andresults in more sensitivity and control of movement. Atextured pad provides more traction than a smooth pad.

Keep the mouse pad clean.

For more information about your mouse, see The Basics inthe online NEC Help Center and your applicationdocumentation. Also included in the online documentation isinformation on cleaning your mouse.


Using Diskettes Follow these steps to insert a 3 1/2-inch diskette in thestandard diskette drive.

1. Hold the diskette at its top edge and insert it into thediskette drive:

� in a desktop model, insert the diskette label sidefacing left

Inserting a diskette desktop


� in a minitower model, insert the diskette label sidefacing up.

Inserting a diskette minitower

2. Insert the diskette all the way into the drive until youhear a click.

NOTE

If your diskette did not come formatted, youmust format it before storing information on it. Seeyour operating system documentation forinformation about formatting a diskette.

! CAUTION: Do not format your hard disk.Formatting the hard disk will erase allpreinstalled applications .


To remove a diskette from the diskette drive, press therelease button on the 3 1/2-inch diskette drive.

! CAUTION Do not remove a diskette from the diskette drivewhen the diskette drive lamp is lit. To do so candamage both the data on the diskette and the drive.

Do not turn off the system power while the disketteis being accessed.

Do not reset the system (except as a last resort)when the diskette drive is in use.

Using CDs See the following sections for information about handling,loading, and removing CDs.

Handling Compact Discs To protect your CDs from damage, use the followingguidelines when you handle them.

� Always pick up the disc by its edges.

� Avoid touching the side of the disc that has no printingor writing on it. This is the data side of the disc.


Handling a CD

� Do not write on or apply labels to either side of the disc.

� Keep the disc away from direct sunlight or hightemperatures.

� Clean fingerprints or dust from the disc by wiping itwith a soft cloth. Gently, brush the cloth from the centerof the disc toward the edge.

Cleaning a CD


! CAUTION Avoid using benzene, paint thinner, record cleaner,static repellent, or any other chemical on the disc.Chemicals and cleaners can damage the disc.

Loading a CD To insert a CD into the CD-ROM reader, follow thesesteps:

1. Press the open/close button. A CD tray slides out fromthe reader door.

2. Remove the CD from its protective case. Hold the CDby its center hole and outer edges to avoid touching itssurface.

3. Place the CD, printed side up, into the circular area ofthe tray.

4. Press the open/close button again. The trayautomatically slides into the reader.

Removing a CD To remove a CD, simply press the open/close button andremove the CD when the tray slides out. Press theopen/close button again to close the reader door.

You can also eject a CD from Windows. Double click MyComputer on the Windows desktop, right click theCD-ROM reader icon in the My Computer window, andclick Eject .

Your audio software also has a CD eject function.


Using PC Cards Follow these steps to insert a PC card into the PC host.

1. Holding the PC card at its top edge, insert it, label sideup, into the PC card slot.

2. Insert the PC card all the way into the drive.

3. Wait for a beep after inserting the card.

To remove a PC card from the PC card host, press therelease button next to the PC card slot.

Using a Tape Backup Unit To insert a tape cartridge into the tape backup unit, followthese steps.

1. Hold the cartridge with the metal base plate down andthe tape access door facing the drive slot.

2. Wait until the green drive activity lamp goes off.

3. Push the cartridge into the drive slot through the flip-updoor. Once the cartridge is fully inserted, the drive’slocking mechanism holds it in place.

To remove a tape cartridge from the tape backup unit, waituntil the green drive activity lamp goes off, and then pull thecartridge out of the drive slot.

Using a Zip Drive Follow these steps to insert a Zip disk in the Zip drive.

1. Holding the disk at its top edge, insert it, label side up,into the Zip drive.

2. Insert the disk all the way into the drive until you hear aclick.


To remove a Zip disk from the Zip drive, press the releasebutton next to the Zip drive.

! CAUTION Do not remove a Zip disk from the Zip drive whenthe Zip drive lamp is lit. To do so can damage boththe data on the disk and the drive. Do not turn offthe system power while the disk is being accessed.Do not reset the system (except as a last resort)while the drive is in use.

Using the IR Port In systems running the Windows 95 operating system, theinfrared (IR) port on the front panel and the IrDA interfaceallow you to use infrared devices with your computer. Usethe installed Laplink software to communicate with othercomputers or use a remote control device. (See the Laplinkdocumentation for information on using the software.)

Before you can use infrared on your system, you mustenable Serial Port B (COM2), and also set Serial Port BMode to IrDA through the BIOS Setup Utility.

Enable COM2 for IrDA by following these steps:

1. Turn on or reboot your system.

2. Press F2 as soon as you see the message containing thisline:

Press <F2> for SETUP.

You have about five seconds to press F2 before systemboot continues.

The BIOS Setup Utility window appears.


3. Press the left or right arrow key to highlight theAdvanced menu.

4. Press the up or down arrow key until PeripheralConfiguration is highlighted. Press Enter .

5. Press the down or up arrow key until Serial Port B ishighlighted.

6. Press Enter to bring up the Serial Port B submenu.Press the up or down arrow key to highlight Enabled .Press Enter .

7. Press the down or up arrow key until Serial Port BMode is highlighted.

8. Press Enter to bring up the Serial Port B Modesubmenu. Press the up or down arrow key to highlightIrDA . Press Enter . Press Esc .

9. Press the left or right arrow key to highlight the Exitmain menu item.

10. Press the down or up arrow key until the Exit SavingChanges submenu item is highlighted.

11. Press Enter . The system restarts.

Saving Power You can enter a power-saving state Suspend mode by pressing the suspend button on the front of your unit.Pressing the suspend button is a convenient way ofconserving energy when you are going to be away fromyour system for a short period of time.


! CAUTION Take care to avoid pressing the power or resetbutton instead of the suspend button. Accidentallypressing the power or reset buttons can result in theloss of data.

� In the desktop model, the suspend button isbelow the power button and above the resetbutton.

� In the minitower model, the suspend button is tothe left of the power button and the reset button.

Suspend mode provides the greatest power savings byputting the system in a maximum power shutdown. Whenthe system goes into Suspend mode, it saves data andsystem status and then shuts off power to all possiblecomponents. Suspend mode lets you save power withoutfirst saving your work.

An amber power lamp indicates your system is in a power-saving mode. Press a key or move your mouse to resumesystem operation where you left off.

Protecting Your Work Your system’s security features provide protection againstunauthorized access to your system and data:

� The system BIOS Setup utility program (see “The SetupUtility” in Chapter 4) includes a feature that enables youto set up a user and administrator password.

� Windows contains network security features. To learnmore about them, refer to your Windows documentationor consult your system administrator.


PRODUCTIVITY The following sections explain how to use your system tomaximize your productivity.

Saving Your Work Save your work often! The time you take to periodicallysave your data file as you work can save you time in theend! Prevent losing a whole day’s work or more when theunexpected happens, such as losing power due to a poweroutage.

Some applications have an automatic save feature. Whenthe feature is enabled, the application saves your work foryou every time an interval of your choosing passes while thefile is open. For example, you might want to save yourwork every 10 minutes. Using this feature reduces theamount of information you could lose if there’s a poweroutage or a system problem.

In some Windows programs, you can select automatic saveas an option from the File and Save As menus. If you arecreating a new file, you’ll first need to specify a name foryour file and the drive and directory to store it in.

Always save your work before you exit an application. Seethe application’s documentation for available save options.

Backing Up Your Work Back up your work on a regular basis! Backup proceduresare important for the efficient and effective use of yourcomputer. Protect your program and data files with regularbackup procedures.

Make backup copies of your program and data files that areon diskette and on the hard disk.


The standard practice for diskette backup is to copy eachdiskette, store the original in a safe place, and use the copyas your working diskette. See your operating systemdocumentation for information about copying diskettes.

NOTE

For additional protection of your files, thesystem has a built-in backup feature included in theLANDesk® Client Manager software that comespreloaded on your computer. This feature alerts youto possible system problems and lets you back upyour files to a tape drive or a network drive. Forfurther information, see “LANDesk Client Manger” inChapter 4.

Printing a Document Before you can print out a document, you must

� connect your computer to a printer or to a networkconnected to a printer

� set up the printer.

If you have not connected a printer, see “Connecting aParallel Printer” in Chapter 5.

If you did not choose a printer when you initially set upyour computer, you’ll need to do that before you can print(see your Windows documentation). If you are using a non-Windows program, you need to set up a printer driver forthat program. See your printer documentation for printersetup information.


Once your program is set up to work with your printer,printing a file within a Windows application is easy:

1. Turn on your printer power if necessary.

2. Be sure you have paper in your printer. See your printerdocumentation to load paper.

3. Check that the printer is “online” or “selected.” See yourprinter documentation for information about choosingthe online mode.

4. Select Print from the File menu of your Windowsapplication. A Print dialog box appears.

5. Select how many print copies you want and the range ofpages. To print one copy of all the pages, simply clickOK.

SYSTEM CARE Your system is a durable, dependable computer built forheavy use. With protective measures and proper care, youcan prevent problems and promote the successful operationand long life span of your computer.

Protecting Your System from Damage There are several ways that you can protect your systemfrom possible damage. NECCSD strongly recommends thefollowing protective measures:

� The minitower system unit sits on a stand to prevent itfrom being tipped over. This is a safety feature toprevent personal injury hazard and equipment damage.Keep the system unit in the stand.

� Connect a surge suppressor between your computer anda grounded wall outlet. A surge suppressor protects yoursystem from sudden transient increases and decreases inelectrical power.


Be sure to connect all peripherals, such as your monitorand printer, to the surge protector. The surge protectorshould be the only device that you plug into the walloutlet.

� Avoid repeated power-on cycles. These subject thesystem components to temperature variations and stress.

� Disconnect your system from telephone and power lineswhen an electrical storm threatens. If you have afax/modem, lightning can travel in on the phone line anddamage both the fax/modem and the system unit.Lightening can also travel in on power lines and damageyour monitor and system unit.

� Be sure that system power is off before you connect ordisconnect a cable. Never make cable changes when thesystem power is on. To do so could damage your systemand its peripherals.

� Use appropriate virus detection software regularly toprotect your system from computer viruses.

If you plan to use software programs other thanNECCSD-supplied software, NECCSD stronglyrecommends that you take the necessary steps, such asvirus checks, to protect your system.

Use Setup options to set up an automatic reminder torun a virus check (see “Power Menu” in Chapter 4).

� Place your computer away from direct sunlight andextreme hot and cold temperatures.

The recommended operating environment is from 50°Fto 95°F (10°C to 35°C).

The recommended non-operating environment (shippingor storage) is from 14°F to 158°F (-10°C to 70°C).

� After turning off power, wait about five seconds for thehard disk to spin down before you power on again.


� Be sure that nothing is placed on top of your systempower cables.

� Prevent dust from entering your system by covering itwhen it is not in use.

Keeping Your System in Good Condition Maintain the condition of your system by periodically usingthe following general procedures.

! WARNING For safety, power off and unplug your system,monitor, and any external devices before cleaningthem.

� Clean the outside of the computer with a soft clean cloth.

You can remove stubborn stains with a cloth slightlydampened with a mild detergent. Never use a strongcleaner or solvent on any part of the system.

� Keep food and liquids away from your computer.

� Periodically clean the keyboard with a vacuum cleanerbrush attachment. Do not use any liquid cleaners on thekeyboard as they can damage the keyboard.

If an object, such as a paper clip, falls into the keyboard,turn the keyboard over and gently shake it.

� Clean the monitor screen with a monitor glass cleanerand wipe it with a clean, lint-free cloth. You may usewet/dry cleaning pads manufactured for monitor screens.


Cleaning Your Mouse Under normal conditions, your mouse has a self-cleaningmechanism that prevents a buildup of dust or lint around themouse ball and tracking mechanism. Periodically, however,you might need to clean the mouse ball.

Use these steps to clean your mouse:

1. Power off your computer and any peripherals attachedto it.

2. Invert the mouse. Locate the mouse ball cover.

Mouse ball cover

3. Rotate the ball cover counterclockwise and remove thecover.

4. Turn the mouse over so that the cover and ball fall intoyour palm.

5. Clean the mouse as follows.

� Use tap water, or tap water and a mild detergent, toclean the mouse ball.

� Use a clean, lint-free cloth to dry the ball.

� Blow into the mouse socket to remove remaining dustor lint.


6. Gently put the ball back into the mouse.

7. Fit the ball cover back into the mouse and turn the coverclockwise until it locks in place.

Moving or Shipping Your System Use these steps to prepare your system for moving orshipping:

1. Back up your hard disk files onto diskettes, Zip disks,or tape cartridges.

Be sure to take precautions for storing and transportingdiskettes or cartridges so that they are not exposed tomagnetic fields or electrical impulses.

2. Remove any diskette from the diskette drive. If you havea CD in the CD-ROM reader, remove the CD.

3. Turn off the system unit and any external optionsconnected to it.

4. Unplug the system unit power cable from the wall outletor surge suppressor, then from the unit itself.

5. Unplug any external options from the wall outlets orsurge suppressor, then disconnect them from the systemunit.

6. For minitower models, remove the stand.

7. Pack the system components in the original shippingmaterials and cartons. If these are not available, be sureto use adequate packing materials to protect thecomponents.

To set up your system, follow the steps on the PowerMateEnterprise Quick Setup poster that comes with yourcomputer.


ONLINE DOCUMENTATION Your system comes with documentation convenientlyavailable at your fingertips. Information about your systemis available right from the Windows desktop.

NOTE

To optimize the graphics in the online NECHelp Center, configure the monitor for high color.

The graphics in the NEC Help Center are enhanced whenviewed with high color. To configure the system for highcolor, use the following steps:

1. Close any applications that are open.

2. Right click on the Windows desktop. Click Properties .The Display Properties window opens.

3. Click the Settings tab.

4. In the Color Palette field, highlight High Color(16 bit) .

5. Click OK. Restart your system.

To access the system documentation, double click theOnline Docs shortcut icon on your Windows desktop toopen the NEC Help Center. A welcome screen appears withthe information you need to use the online documentation.


The NEC Help Center is a comprehensive source ofinformation about your system. To help you find theinformation you need, the documentation is organized bytopic and the following modules:

� System Tour

� The Basics

� Advanced Topics

� Question & Answers

� System Upgrades

� Service & Support.

Other online documents include the Healthy Environmenthelp file that complements the “How Does Your WorkplaceMeasure Up?” brochure.

Most of your application programs provide extensive onlinehelp at the touch of a button (usually the Help button).

Some programs provide separate online user’s guides forspecific applications.

Windows provides extensive online help and “wizards” toguide you through procedures.


WHERE TO GO FROM HERE Once you have your system up and running, we suggest thatyou do the following:

� See “Setting Up a Healthy Work Environment” either inAppendix A of this User’s Guide or in the onlineHealthy Environment help file.

� Take the System Tour in your online NEC Help Center.

� See The Basics in your online NEC Help Center.

� Install any applications. See the documentation thatcomes with the application.

See the following quick reference chart to find informationabout some of the things you might want to do.

Quick Reference to Information About Your Computer

WHAT YOU WANT TO FIND WHERE TO FIND IT

Basic information about mycomputer

The Basics in your online NEC Help Center

Setting a password “Setting a Password” in Advanced Topics inyour online NEC Help Center and “SecurityMenu” in Chapter 4 of this guide

Loading a CD “Loading a CD” in The Basics (NEC HelpCenter)

Playing a music CD(multimedia systems)

Questions & Answers in your online NECHelp Center

Using the suspend button “Saving Power” and “Managing Power” in TheBasics (NEC Help Center)

Adding options System Upgrades in your online NEC HelpCenter and “Installing Options” in Chapter 5of this guide


Quick Reference to Information About Your Computer

WHAT YOU WANT TO FIND WHERE TO FIND IT

Understanding powermanagement

“Saving Power” and “Managing Power” in TheBasics (NEC Help Center)

Access to the World WideWeb

“Getting Help” in Service & Support (NECHelp Center)

Transferring files from mylaptop to my computer viathe IR window

LapLink online help and “A Look at the Front”in The Basics (NEC Help Center)

Protecting my system from viruses

“Your Software” in System Tour (NEC HelpCenter)

Video drivers “Video Drivers” in Advanced Topics (NECHelp Center)

Using Desktop ManagementInterface

“LANDesk Client Manager” in Chapter 4 ofthis guide

Using support services “24-Hour Information Services” in Service &Support (NEC Help Center), and Chapter 7of this guide

Taking care of my system “Taking Care of Your System” in The Basics(NEC Help Center)

Troubleshooting tips Chapter 8 of this guide

Reviewing System Features 3-1

Reviewing SystemFeatures

Depending on your model, your computer has a 166-MHz

or 200-MHz Pentium® microprocessor, or a Pentium166-MHz, 200-MHz, or 233-MHz MMX microprocessorand enhanced cache memory. The MMX processortechnology boosts audio, video, and 3D graphicsperformance.

All PowerMate Enterprise systems come with the followingfactory-installed features:

� 3 1/2-inch, 1.44-megabyte (MB) diskette drive

� 16 MB (minimum) of Synchronous Dynamic RandomAccess Memory (SDRAM)

� S3 Trio 64 ViRGE/GX 3D video adapter.

The rest is up to you! Your system supports many optionalhardware features available from NECCSD, includingmemory expansion modules, audio and video components,and a CD-ROM reader. A fax/modem board, video board,and several network boards are also offered. Systems arealso available with a SCSI adapter board, SCSI hard diskdrive, Zip drive, PCMCIA device, or a tape backup unit.

In addition, the system supports a user-selectable IDE harddisk that is compatible with the Ultra DMA/33 standard forhigh-speed data transfers. (IDE devices that are not UltraDMA/33-compatible are also supported.)

3

3-2 Reviewing System Features

Depending on your model, your system might ship with thefollowing software installed on your hard disk:

� Microsoft® Windows NT® 4.0 or Windows® 95

� Healthy Environment Help file

� S3 3D ViRGE/GX or Diamond Stealth Pro 2000 videodrivers

� Active Movie video drivers for Windows 95 andWindows NT 4.0

� Yamaha or Creative Labs CT4335 audio drivers

� US Robotics 56-KB Akita II modem drivers

� Microsoft Internet Explorer for Windows NT 4.0 orWindows 95

� McAfee® VirusScan™

� LANDesk® Client Manager with NEC Security andCheyenne Backup

� Microsoft Windows NT 4.0 or Windows 95 Bus MasterIDE drivers

� CD-ROM drivers

� LapLink™ (Windows 95 systems only)

� FirstAid Deluxe™ 97 (Windows 95 systems only)

� IntelliMouse mouse drivers for Windows NT 4.0 orWindows 95.

A diskette containing QA Plus™ Pro software and CDscontaining copies of your operating system and drivers areincluded in the shipping carton.


SYSTEM CHASSIS The chassis provides an enclosure for the system board,power supply, expansion slots, and storage device slots.

Desktop Chassis The desktop chassis has three expansion slots and fourstorage device slots. The expansion slots include one8-/16-bit ISA slot (1/2-length), one shared PCI/ISA slot,and one 32-bit PCI slot.

The four storage device slots accommodate up to threeaccessible devices and one internal hard disk drive. Theaccessible device slots support the standard one-inch high,3 1/2-inch 1.44-MB diskette drive and two 1.6-inch high,5 1/4-inch storage devices. The internal device slot supportsa single one-inch high, 3 1/2-inch hard disk drive.

The following figure shows the locations of the storagedevices in the desktop chassis for a typical configuration.

Desktop chassis features


Minitower Chassis The minitower chassis has five expansion slots and sixstorage device slots. The expansion slots include one8-/16-bit ISA slot, one shared PCI/ISA slot, and three16-bit PCI slots. The shared PCI/ISA slot does not supportPCI Bus Master cards.

The six storage device slots accommodate up to fouraccessible devices and two internal hard disk drives. Theaccessible device slots support the standard one-inch high,3 1/2-inch diskette drive and three 1.6-inch high, 5 1/4-inchstorage devices. The internal device slots support two one-inch high, 3 1/2-inch hard disk drives.

The following figure shows the locations of the storagedevices in the minitower chassis for a typical configuration.

Minitower chassis features


SYSTEM BOARD COMPONENTS Your PowerMate Enterprise Series system board has thefollowing components.

Processor Depending on your model, processing for your system isprovided by the 166-MHz, 200-MHz, or 233-MHz IntelPentium microprocessor. Some processors include MMXtechnology for enhanced multimedia operation.

Cache The board integrates a 16-KB internal cache (32 KB inMMX systems) and a 512-KB secondary cache and cachecontroller to improve system performance.

Math Coprocessor An integrated math coprocessor increases the speed offloating point operations.

System Memory The system comes in configurations starting with aminimum of 16 MB of system memory. Two sockets on thesystem board support up to 256 MB of high-speed memoryusing industry-standard, gold-plated, 168-pin dual in-linememory modules (DIMM).

NOTE

You can install approved vendor list (AVL),10-ns or 12-ns, Synchronous Dynamic RandomAccess Memory (SDRAM) DIMMs into the memorysockets.


Memory can be installed in one socket or both. The memorytype, size, and speed can vary between sockets. The systemautomatically detects the memory; no jumper settings arerequired. The DIMMs can be either single- or double-sided.The minimum allowable memory size for the system is8 MB, and the maximum is 256 MB.

See Chapter 5 for DIMM option installation procedures.

The following table describes supported DIMM modules.

Supported DIMMs

DIMM TYPE CONFIGURATION TECHNOLOGY

8 MB CAS Latency 2 SDRAM 1 M x 64 16 Mbit



64 MB* CAS Latency 2 SDRAM 8 M x 64 16 Mbit

128 MB* CAS Latency 2 SDRAM 16 M x 64 64 Mbit

*64-MB and 128-MB modules are supported when available.

Interrupt Controller The interrupt controller operates as an interrupt managerfor the entire system environment. The controller acceptsrequests from peripherals, issues interrupt requests to theprocessor, resolves interrupt priorities, and provides vectorsfor the processor to determine which interrupt routine toexecute. The interrupt controller has priority assignmentmodes that can be reconfigured at any time during systemoperations.


The interrupt levels are described in the following table.Interrupt-level assignments 0 through 15 are in order ofdecreasing priority. See “The Setup Utility” in Chapter 4for information on changing the interrupts using the SetupUtility.

Interrupt Level Assignments

INTERRUPT PRIORITY INTERRUPT DEVICE

IRQ00 Counter/Timer

IRQ01 Keyboard

IRQ02 Cascade (INT output from slave)

IRQ03 COM2* and COM4

IRQ04 COM1 and COM3

IRQ05 Audio (if present)

IRQ06 Diskette Drive Controller

IRQ07 Parallel Port 1

IRQ08 Real-time clock

IRQ09 S3 Video and USB

IRQ10 Available

IRQ11 Network Card if present

IRQ12 PS/2 mouse

IRQ13 Coprocessor

IRQ14 Primary IDE

IRQ15 Secondary IDE

* Disabled by default.


PCI Local Bus The 32-bit industry-standard PCI bus is a highly integratedinput/output (I/O) interface that offers the highestperformance local bus available for the Pentium-basedprocessor. The PCI bus supports burst modes that sendlarge chunks of data across the bus, allowing fast displaysof high-resolution images.

The high-bandwidth PCI local bus eliminates databottlenecks found in traditional systems, maintainsmaximum performance at high clock speeds, and provides aclear upgrade path to future technologies.

The PCI bus contains the embedded PCI local bus IDEinterface and supports the video controller.

Flash ROM The NEC Flash ROM allows fast, economical BIOSupgrades. NEC Flash ROMs are reprogrammable systemand video EPROMs.

With NEC Flash ROM, a ROM BIOS change:

� is fast and easily done using a Flash utility

� eliminates the expensive replacement of ROM BIOSchips, and reduces system maintenance costs

� reduces inadvertent system board damage that can takeplace when replacing ROMs

� facilitates adopting new technology while maintainingcorporate standards

� gives network administrators company-wide control ofBIOS revisions.

Information on how to use the Flash utility is provided inChapter 4, “Using Tools and Utilities.”


Graphics Features Your system features a PCI local bus motion videoplayback controller and graphics accelerator (S3 Trio 64ViRGE/GX) on a single chip on the system board.

NOTE

The following sections describe the featuresof the S3 Trio 64 ViRGE/GX graphics chip on thesystem board. If you install your own graphicsboard, its features may be different.

Motion Video Controller The motion video controller is supported on multimediaconfigurations. The video controller integrates a Windowsgraphical user interface (GUI) engine and motion videoplayback hardware. This means you can view 3D graphicsand movies on your computer. Support includes:

� MPEG-1 or MPEG-2

� Video for Windows

� Active Movie (Windows 95 only).

MPEG is a compression/decompression standard developedby a professional video group called the Motion PictureExperts Group. MPEG produces full-screen, 30-frames-per-second (fps), broadcast-quality digital video.

Graphics Accelerator The graphics accelerator is designed for graphics-intensiveoperations, 3D effects, texture mapping, text and color pixelamplification, and scrolling. The graphics acceleratorprovides 64-bit, ultra-high performance for demanding TrueColor, High Color, and pseudocolor GUI and computer-aided design (CAD) applications.


The accelerator minimizes bus traffic by off-loading thetasks normally performed by the processor. The dedicatedbit-block transfer (BitBLT) engine maximizes performanceby speeding the movement of large blocks of image data invideo memory.

Video Support Your system has 2 MB of Synchronous Graphics RAM(SGRAM) on the system board.

The system supports the following resolutions, colors, andrefresh rates for systems with 2 MB of video memory.

Supported Refresh Rates

REFRESH RATE (HZ)

RESOLUTION

4-BIT COLOR(16 COLORS)

8-BIT COLOR(256 COLORS)

15-/16-BITCOLOR(32K/64KCOLORS)

24-BITCOLOR(16MCOLORS)

640 x 480 60 60, 70, 72, 75,85

60, 72, 75, 85 60, 72, 75, 85

800 x 600 56, 60, 72, 75,85

56, 60, 72, 75,85

56, 60, 72, 75,85

56, 60, 72,75, 85

1024 x 768 43 (IL), 60,70, 75, 85

43 (IL), 60, 70,75, 85

43 (IL), 60, 70,75, 85

Notsupported

1152 x 864 Not supported 60 Not supported Notsupported

1280 x 1024 43 (IL), 60,75, 80

43 (IL), 60, 75, 85

Not supported Notsupported

1600 x 1200 Not supported 48.5 (IL), 60 Not supported Notsupported

IL = InterlacedK = thousandM = million


High-Speed Communication Ports Your system features an enhanced parallel port and twobuffered high-speed serial ports. (One serial port, COM1, isenabled by default.)

The enhanced parallel port supports Enhanced CapabilitiesPort (ECP) and Enhanced Parallel Port (EPP) modes fordevices that require ECP or EPP protocols. These protocolsallow high-speed bidirectional transfer over a parallel portand increase parallel port functionality by supporting moredevices.

The buffered high-speed serial ports support transfer ratesup to 115.2 kilobytes (KB) per second. These ports allowthe installation of high-speed serial devices for faster datatransfer rates.

The combination of the enhanced parallel port and bufferedserial ports ensure optimum performance for futureperipheral devices and operating systems.

Dual IDE Ports The riser board in your system provides two internal IDEports:

� a primary IDE port

� a secondary IDE port.

Each port supports two devices for a total of four IDEdevices. For system configuration flexibility, your computerallows the connection of an IDE device without the additionof a controller.

Either IDE port supports the Ultra DMA/33 standard for33.3 MB per second, 32-bit wide data transfers on the high-performance PCI local bus, as well as an enhanced IDEinterface that supports up to 16 MB per second, 32-bit widedata transfers on the PCI bus.


NOTE

In the desktop model, one Ultra DMA/33device is supported on each IDE channel. If anadditional IDE device is added to an IDE channel,neither device can use Ultra DMA/33 mode due tothe length of cable required.

USB Ports The Universal Serial Bus (USB) ports allow you to add newserial devices without opening up the system — simply plugthem into the ports. The USB determines system resourcesfor each peripheral and assigns them without userintervention. Up to 127 devices can be daisy chained to asingle USB port.

Sound System The Yamaha sound system installed on the system board inmultimedia models provides compatibility with SoundBlaster Pro™, Sound Blaster™ 2.0, Ad Lib™, MPU-401,and Microsoft® Windows Sound System™ for PC soundapplications.

For detailed sound specifications, see the “SystemSpecifications” in Appendix B.

Plug and Play Support Your computer comes with a Plug and Play BIOS whichsupports Plug and Play technology. Plug and Playeliminates complicated setup procedures for installing Plugand Play expansion boards.


With Plug and Play technology, you add a Plug and Playexpansion board simply by powering off the system,installing the board, and powering on the system. There areno jumpers to set and no system resource conflicts toresolve. Plug and Play automatically configures the boardfor your system.

Your system also supports non-Plug and Play boards.

Power Saving Feature A suspend button lets you quickly put the system into a fullpower reduction mode of operation. This is a convenientway to save power when you need to be away from yourcomputer for a short period of time. Press a key or move themouse and your system quickly returns to full power and towhere you left off.

Using Tools and Utilities 4-1

Using Tools andUtilities

This chapter provides information about your computer’ssoftware tools and utility programs. These include:

� BIOS Setup utility

� Flash utility

� LANDesk® Client Manager

� NEC Select Install CD.

THE BIOS SETUP UTILITY The BIOS Setup utility program is used to configure themain components of your computer.

NOTE

Your system ships from the factory with thecorrect system parameters for your configuration.Unless you add optional hardware, you do not needto run the BIOS Setup utility to operate your system.However, you might wish to run the Setup utility toset features that customize your system, such assecurity features.

4

4-2 Using Tools and Utilities

System configuration information is stored in nonvolatilememory. A nonvolatile memory device retains its data whensystem power is turned off. Nonvolatile memory in yoursystem is stored in a complementary metal-oxidesemiconductor (CMOS) chip backed up by a battery on thesystem board. The battery supplies continuous power toCMOS memory and maintains configuration informationwhen system power is off (see “Replacing the Battery ” inChapter 8).

NOTE

NECCSD recommends that you print out orwrite down your current Setup parameters and storethe information in a safe place. This will enable youto restore your system to the current parameters ifyou ever need to replace the battery.

When to Use BIOS Setup The Setup utility lets you view and set system parameters.Use the Setup utility program to:

� set the time and date.

� update or check system parameters when you add orremove expansion options.

� change or set power management features.

� correct a hardware discrepancy when the Power-OnSelf-Test (POST) displays an error message andprompts you to run Setup.


� check the installation of optional memory by comparingthe amount of memory installed with the amount ofmemory displayed by Setup.

� change certain system operating parameters, such asboot device sequence and keyboard parameters.

� configure system connections for peripherals such asyour diskette drive, hard disks, and devices connected tothe printer port and serial ports.

� customize your system with security features such aspasswords, diskette drive restriction, virus checkreminder, and system backup reminder.

� set system parameters in the event that you need toreplace the complementary metal oxide semiconductor(CMOS) battery.

How to Start BIOS Setup To start the Setup utility, follow these steps:

1. Turn on or reboot the system.

2. To start the memory test before the system boots up,press F2 after POST.

There is about five seconds in which to press F2 beforethe system boot continues.

After F2 is pressed, the screen displays the message,“Entering Setup.”


3. Setup’s Main Menu appears and looks similar to thefollowing screen.

Setup Main Menu


How to Use BIOS Setup Use the keys shown on the bottom of the Setup menu tomake your selections or exit the current menu. Thefollowing table describes the navigation keys.

Navigation Keys

Key Function

F1 Provides help for the parameter fieldbeing displayed.

Esc Exits the menu

Enter Executes Command or brings up asubmenu

↓ or ↑ arrow keys Moves cursor up and down

← or → arrowkeys

Selects next menu

F9 Loads the Default Configuration valuesfor this menu

F10 Save and Exit

Menu items preceded by > contain a submenu of selectablefields for setting system parameters. To display a submenu,use the arrow keys to move the cursor to the submenu youwant. Then press Enter .


Main Menu Choose the Main Menu by selecting Main Menu in thelegend bar. Other Main Menu options are available byselecting submenus.

NOTE

See “How to Start BIOS Setup” for a look ata typical Main Menu screen.

Use the arrow keys to select one of the following MainMenu options and press Enter to select a submenu. Itemswith grayed-out text are not available. Explanations of eachmenu item follow.

Displayed Information The following information is displayed in the Main menu.These fields are read-only and cannot be changed:

� Processor type

� Processor speed

� Cache RAM

� Total Memory

� BIOS version.

Language Selects the current language used by the BIOS. Use thisfield to select English (the default) or French.


System Time/Date Use this menu to set the current time and date. The clockkeeps time even after the system power is turned off.

To set the time, enter the current hour, minute, and secondsin hh:mm:ss, 24-hour format. Press Tab or Enter to movebetween fields. For example, type 13<tab>30<tab>00 for1:30 P.M.

To set the date, enter the current month, day, and year inmm/dd/yyyy format. Press Tab or Enter to move betweenfields. For example, type 07<tab>30<tab>1997 for July30, 1997.

Floppy Options This field is used to select the type of diskette drive in yoursystem. Diskette A is set to “1.44/1.25 MB 3 1/2” bydefault, and Diskette B is set to “Disabled.” Unless you arechanging your hardware, you do not need to change thediskette drive (floppy) A or B settings.

If you add an optional diskette drive to your system, select“Floppy B” and the select parameter value corresponding tothe drive being added.

The Floppy Write Protect field allows you to configure thefloppy diskette drive(s) so that no information can bewritten to a diskette. Set the field to “Enabled” to writeprotect diskettes.

Primary and Secondary IDE The Primary and Secondary IDE Master and Slave settingscontrol the following types of devices:

� hard disk drives

� CD-ROM readers

� Zip drives

� tape backup units.


Your computer comes with the hard disk drive (drive C:)configured as the “Primary IDE Master.” The system cansupport up to four physical IDE drives (two on eachPCI/IDE connector). Choices include:

� Primary Master

� Primary Slave

� Secondary Master

� Secondary Slave.

The default setting for existing installed Primary Masterdevice is “Auto,” meaning that the system automaticallydetects the hard disk type and sets the remainingparameters. The default setting for existing installed devicesis “None.”

! CAUTION When set to Auto Detected, the BIOS detects whatthe drive is capable of, not the translationmechanism that was used to format the drive.

If a drive is run in a mode other than the mode inwhich it was partitioned and formatted,unpredictable results may occur, including data loss.


If you install a hard disk drive that does not feature autoIDE type detection or your IDE hard disk was formatted onanother system with parameters different than thosereported by the drive, enter a parameter for each of thefollowing fields:

� TypeUse this field to enter the hard disk drive type. Thefollowing options are available:

“Auto” (the default) automatically configures thedevice.

“User” prompts the user to fill in the remainingfields.

“CD-ROM” configures a CD-ROM device.

“IDE Removable” configures a removable IDEdevice, such as a tape drive.

“ATAPI Removable” configures a removablestorage device that uses the AT attachment packetinterface (ATAPI) standard, such as the Zip drive insome systems.

“None” indicates that no device is selected.

� CylindersEnter the number of cylinders.

� HeadsEnter the number of read/write heads.

� SectorsEnter the number of sectors per track.

� Maximum CapacityThis read-only field displays the capacity of the harddisk drive installed in your system.


� Multiple Sector TransfersEnter the number of sectors transferred per block.Choices include “Disabled” (no sectors chosen),“Standard” (one sector), 2, 4, 8, and 16 sectors.

� LBA Mode ControlWhen “Enabled” is selected, it causes logical blockaddressing to be used in place of cylinders, heads, andsectors.

� Transfer ModeEnter the method for transferring the data between thehard disk drive and the system memory. The Setup menuonly lists those options supported by the drive. Choicescan include

Standard

Fast PIO 1, Fast PIO 2, Fast PIO 3, or Fast PIO 4.

� Ultra DMA ModeThis field sets the Ultra DMA mode, which allows afaster read/write file transfer rate (33 MB per second).Choices include Mode 0, Mode 1, and Mode 2. Thissetting should be disabled if an older hard disk drive isinstalled that is not supported by Ultra DMA mode.

Advanced Menu Selecting “Advanced” from the Main menu displays a menuwith the following options.

PnP O/S The PnP field indicates if the computer’s operating systemis configured to use Plug and Play devices. Choose “Yes” ifyou are using a system that has Plug and Play. The defaultis “Yes” for Windows 95 systems. For systems withoutPlug and Play (such as Windows NT 4.0), set this fieldto “No.”


Reset Configuration Data Use this setting to clear CMOS (by selecting “Yes” andrebooting) if the system parameters get corrupted. Thedefault is “No.”

Memory Cache Memory cache saves time for the CPU by holding data mostrecently accessed in regular memory (dynamic RAM orDRAM) in a special storage area of static RAM (SRAM),which is faster. Before accessing regular memory, the CPUfirst accesses the cache. If it does not find the data it islooking for, it accesses the regular memory.

The default for the Memory Cache is “Enabled.” This fieldcontrols both the primary and secondary caches. Setting theMemory Cache to “Disabled” will hurt performance, butmight be required when running programs that utilizesoftware-timing loops and need to be slowed down toexecute properly.

Memory Banks 0 and 1 The two Memory Bank fields are read only. They displaythe total amount of memory in each DIMM bank.

Resource Configuration� Memory Reservation

Use this field to reserve specified blocks of uppermemory for use by other ISA devices. Select “Reserved”to choose a memory block. The default for each block is“Available.”


The following list includes the reservable memoryblocks:

C800-CBFF

CC00-CFFF

D000-D3FF

D400-D7FF

D800-DBFF

DC00-DFFF

� Memory HoleThe default setting for this parameter is “Disabled.”When enabled, memory choices are “Conventional” or“Extended.” Either a 128-KB conventional memory hole(starting at 512 KB) or a 1-MB extended memory hole(starting at 15 MB) is created in system RAM.

� IRQ ReservationUse this field to reserve specified IRQs for legacy ISAboards. Select “Reserved” to choose an IRQ. Thedefault for each IRQ is “Available.” The following listincludes the reservable IRQs:

IRQ 3

IRQ 4 Serial Port A COM1

IRQ 5 Audio

IRQ 7 Parallel Port LPT1

IRQ 10

IRQ 11

IRQ 15 Present only if secondary IDE channel isdisabled.


Peripheral Configuration Adjustments must sometimes be made in the Setup Utilitywhen peripheral devices are added, removed or changed.

Use the fields in the following list to configure your systemwhen making any peripheral configuration changes.

� Serial Ports A and BSelectable parameters for these fields are “Disabled,”“Enabled,” and “Auto.” The default setting for SerialPort A is “Enabled.” The default setting for Serial PortB is “Disabled.” The serial ports can be auto detected bychoosing “Auto.” The “Auto” parameter enables theserial device, but the BIOS will not place its resourcesunless the “PnP OS” field is set to “No.”

Use the Enabled setting if you want to choose a specificaddress for the serial port. The following optionsbecome available:

Base I/O addressAvailable addresses include “3F8h” (Serial Port Adefault), “2F8h” (Serial Port B default), “3E8h,”and “2E8h.”

InterruptAvailable IRQs include “IRQ4” (Serial Port Adefault) and “IRQ3” (Serial Port B default),“IRQ10,” and “IRQ11.”

Serial Port B ModeIf you are using an IrDA device, the Serial Port BMode field should be “IrDA.” The default is“Serial.”

NOTE

When an option is selected for one serialport, that selection is not available for the secondport.


� Parallel PortSelectable parameters for this field are “Disabled,”“Enabled” (default), and “Auto.” The parallel portdevice can be auto detected by choosing “Auto.” When“Auto” is selected, the first free LPT port is assigned.Setting this field to “Auto” enables the device, but theBIOS will not place its resources unless the “PnP OS”field described previously is set to “No.”

Select “Enabled” if you want to choose a specificaddress. The following options become available:

ModeChoices include: “ECP” for setting the parallel portto the Enhanced Capabilities Port (ECP) mode,“Output Only,” and “Bidirectional” (sets the parallelport to input/output mode only). The default settingis “Bi-directional.”

Base I/O addressAvailable addresses include “378h” (the default),“228h,” and “278h.”

InterruptAvailable IRQs include “IRQ7” (the default) and“IRQ5.”

NOTE

An interrupt set to IRQ5 in a multimediasystem might conflict with the audio subsystemsettings.

DMA ChannelAvailable DMA settings include “DMA 3” (thedefault), and “DMA 5.” The DMA field is notdisplayed when the Mode field is set to“Bi-directional.”


� Floppy Disk ControllerThis field enables the diskette drive interface connectoron the riser board. Choices include “Enabled” (thedefault) or “Disabled.”

� IDE ControllerThe IDE Controller field enables the IDE interfaceconnectors on the riser board. Choices include “Both”(default), “Primary,” “Secondary,” and “Disabled.”

� AudioThis field (“Enabled” by default) enables the audiosystem on the system board. Choose “Disabled” if anexternal audio board is installed.

� Legacy USB SupportThis field (“Disabled” by default) enables support forlegacy Universal Serial Bus (USB) devices.

� Hardware MonitorThis field (“Enabled by default) enables the hardwaremonitor device.

Keyboard Configuration Use this field to adjust the following keyboard features:

� Num LockThis field controls whether the Num Lock key on thekeyboard is “On” or “Off” at bootup. The default settingfor this field is “Auto.”

� Key ClickThis field turns audible key click on or off. The defaultis “Disabled.”


� Keyboard Auto-Repeat RateThis field sets the number of times per second to repeata keystroke when the key is held down. Options include2, 6, 10, 13.3, 18.5, 21.8, 26.7, or 30 clicks per second.The default is “30.”

� Keyboard Auto-Repeat DelayThis field controls the delay before characters beginrepeating when a keyboard key is held down. The higherthe number the longer the delay. Options include 1/4,1/2, 3/4, or 1 second. The default is “1/2” second.

Video Configuration The Video Configuration submenu includes the PaletteSnooping field. This option enables board “snoop” (alsocalled RAMDAC shadowing) write cycles to the ISA videoboard’s palette registers. This field can be either “Enabled”or “Disabled.” The default is “Disabled.”

This field should only be enabled if all of the followingconditions occur:

� An ISA board connects to the PCI graphics board viathe VESA compatible feature connector.

� The ISA board connects to a color monitor.

� The board used the RAMDAC on the PCI board.

� The palette snooping feature is broken on the PCI board.


DMI Event Logging This field keeps track of system events.

� Event logging CapacityFor example, space available.

� Event Logging ValidityFor example, valid.

� View DMI LogPress Enter to view the DMI log.

� Clear all DMI Event Logs“No” is the default; select “Yes” to clear logs.

� Event LoggingThe default setting for this field is “Enabled.”

� Mark DMI Events As ReadPress Enter to mark DMI events.

NOTE

If no events have been logged, the Mark DMIEvents As Read field is grayed out, and cannot beselected.

Security Menu The Security Menu contains features that enable you torestrict access to your computer. The Security menucontains the following fields.

User Password Is This read-only field indicates whether a User Password hasbeen set. This field can be either “Clear” or “Set.” Thedefault is “Clear” (no password has been set).


When both the User Password and Supervisor Password areenabled, only the Supervisor Password gives you full accessto all Setup fields.

Supervisor Password Is This read-only field indicates whether a SupervisorPassword has been set. This field can be either “Clear” or“Set.” The default is “Clear” (no password has been set).

When both the User Password and Supervisor Password areEnabled, only the Supervisor Password gives you fullaccess to all Setup fields.

Set User or Supervisor Password The password fields allow you to establish a user-levelpassword or supervisor-level password. Once the passwordis established, it must be entered to access Setup duringPOST.

Use the following procedure to set a password.

1. Using your left or right arrow keys, select Security fromthe menu bar. The Security menu appears.

2. Select Set Supervisor Password or Set UserPassword with the up or down arrow keys.

NOTE

Once the Supervisor Password feature isenabled, the Setup Utility can only be accessed byentering the password.


3. With the password field selected, press Enter .

� If you are setting a password for the first time, Setupdisplays a dialog box with the following prompts:

Enter new password: [ ]

Confirm new password: [ ]

Type your password (passwords are not casesensitive) and press Enter . Reenter your passwordand press Enter again.

NOTE

The cursor changes to magenta duringpassword entry. The characters you enter do notappear on your screen.

� If you are changing a password, Setup displays adialog box with the following prompts:

Enter current password: [ ]

Enter new password: [ ]

Confirm new password: [ ]

Type your current password and press Enter . Typeyour new password and press Enter . Reenter yournew password and press Enter again.

4. Use the left or right arrow key to select Exit .

5. Use the up or down arrow key to select Exit SavingChanges . Press Enter .

6. At the prompt asking you to confirm that you wish toexit Setup, press Enter .

Your password takes effect the next time you power onthe system. The next time you power on you will beprompted for a password. You must enter a password toaccess the system.


Using a Password After you set your password in Setup and reboot thesystem, a password prompt appears each time you power onthe system.

To use your password, type the password at the passwordprompt and press Enter .

NOTE

For security, the characters you enter do notappear on your screen. Enter your passwordcarefully.

If you enter the password incorrectly, your system does notboot. You have three chances to enter the correct password.After the third unsuccessful attempt, you must reboot yoursystem and try again.

NOTE

If you forget your password, you must clearthe password by setting a jumper on the systemboard (see “Clearing Your Password” in Chapter 6).Once you clear the password, you can boot yoursystem and set a new password in Setup.

Dual Password Security Dual password security provides two levels of passwordsecurity. A supervisor password allows access to thesystem’s Setup utility for system configuration. A userpassword allows system boot-up only after the entry of apassword.


NOTE

Do not create a user password that is asubset of the supervisor password. If you do, thesystem may only respond to the user password.

Unattended Start The Unattended Start field controls the point at which theuser password is required. When this field is set to“Disabled” (the default setting), the user is prompted for thepassword before the system can boot. The “EnterPassword” prompt is displayed.

When this field is set to “Enabled” and a user password isset, the system boots and runs, but the keyboard is locked.The user password must be entered to unlock it. The BIOSdoes not display any prompt string, but the keyboard lampslight up.

Power Menu Power management reduces the amount of energy used afterspecified periods of inactivity. The Power menu providesthe choice of operating the system in a full-on state or afull-power reduction state when idle.

� Power ManagementThis field allows you to enable or disable the powermanagement options. Selecting “Enabled” (the default)also allows you to further configure the PowerManagement options.

� Inactivity TimerThis field sets the length of time before the computerpowers down various system devices. Choices forinactivity time periods include 1, 5, 10, 20 (the default),and 30 minutes, or 1 or 2 hours.


� Hard DriveWhen this field is enabled, the hard disk drive ispowered down during periods of inactivity. Choicesinclude “Enabled” (default) and “Disabled.”

� VESA Video Power DownThis field enables you to set the video power down levelof inactivity. Choices include “Disabled,” “Sleep” (themost energy efficient setting), “Suspend,” and“Standby.” The default is “Standby.”

Boot Menu The Boot menu allows you to configure your system’s bootprocess.

� Scan User Flash AreaThe field allows the BIOS to scan the Flash ROM.Selectable parameters for this field are “Disabled” and“Enabled.” The default is “Disabled.”

� Restore On AC/Power LossThis field allows you to configure the system toautomatically boot up or stay off after power is restoredto the system (after an unexpected power loss). Thedefault, “Last State,” restores the system to the state itwas in before the power loss. “Power On” causes thesystem to automatically boot up after power restoration.Choose “Stay Off” for the system to stay off after powerrestoration. If the field is set to “Stay Off,” On LANdoes not work, even if the On LAN field is set to“Enabled.”


� On Modem RingThis field enables an external modem to work even whenyour system is in a power reduction state. Choosing“Power On” (the default) restores the system to fullpower so it can receive a modem ring. Other choicesinclude “Stay Off” if you do not want full powerrestored on a modem ring, and “Last State.”

� On LANThis field enables your system to be contacted via aLAN even when your system is in a power reductionstate. Choosing “Power On” (default) restores thesystem to full power so the LAN connection can bemade. Other choices include “Stay Off” if you do notwant full power restored, and “Last State.” (Wake onLAN does not work if the Restore On AC/Power Lossfield is set to “Stay Off.”)

� On PMEThis field controls how the system responds to a PCIPower Management Enable (PME) wake up event. Thechoices are “Power On” (the default), “Last State,” and“Stay Off.”

� Boot OrderThese fields allow you to set the order in which yoursystem’s drives boot up. The default order is:

First Boot Device: ATAPI CD-ROM Drive

Second Boot Device: Removable Devices

Third Boot Device: Hard Disk

Fourth Boot Device: Network Boot.


NOTE

To use the CD-ROM reader as a bootabledevice it must be first in boot order. Otherwise, set itlast.

� Hard DriveThis field lists the bootable hard disk drives in yoursystem as well as bootable ISA boards.

� Removable DevicesThis field lists the bootable removable device drives(diskette, Zip, etc.) in your system. The first device inthe list is the bootable removable device (if any).

� Boot Time Diagnostic ScreenWhen set to “Enabled,” this field allows you to displaythe Diagnostic Screen during boot up. The defaultsetting is “Disabled.”

� Floppy CheckWhen set to “Enabled” (the default) this field verifies thefloppy type during boot up; a setting of “Disabled”speeds up the boot.

� Virus Check ReminderWhen this field is set to “Enabled” the system displays areminder message during boot up. The default setting is“Disabled.”

� System Backup ReminderWhen this field is set to “Enabled” the system displays areminder message during bootup. The default setting is“Disabled.”

� Fixed Disk Boot SectorWhen this field is set to “Write Protect” the fixed diskboot sector is write-protected against viruses. Thedefault is “Normal.”


Exit Menu Selecting “Exit” from the menu bar displays the followingexit options.

� Exit Saving ChangesChoose this option if you wish to save any changes madeand exit the Setup program.

� Exit Discarding ChangesChoose this option if you wish to exit the programwithout saving any changes made.

� Load Setup DefaultsChoose this option if you wish to load the originalsystem BIOS default settings.

� Load Custom DefaultsChoose this option to load previously saved usersettings.

� Save Custom DefaultsChoose this option to save any changes as customdefaults. Normally, the BIOS reads the setup parametersfrom CMOS, but if your CMOS fails, the BIOS willread the custom defaults (if you set them). If not, theBIOS uses the factory default settings.

� Discard ChangesChoose this option if you wish to discard any changesmade in the current session, but want to continue toenter new changes.

Maintenance Menu The Maintenance Menu only appears when the systemboard has been jumpered for Configure mode. When thesystem is restarted in Configure mode, the Setup Utilitycomes up in the Maintenance Menu. Other selections are theMain, Power Management, Security, Boot, and Exit menus.


NOTE

The Maintenance Menu only appears whenthe computer has been jumpered for Configuremode.

The Maintenance Menu provides access to the PasswordClear selection. Use the Password Clear selection in theMaintenance Menu if the password must be reset.

FLASH UTILITY The system BIOS resides on a flash read only memory(ROM) chip in your system. The flash ROM can beupdated with a very simple procedure.

Performing an update is done with a BIOS flash diskette.The diskette contains the latest version of the BIOS code.You can obtain the flash diskette from NECCSD or, if amodem is available, the latest BIOS can be downloadedfrom the NECCSD Bulletin Board Service (BBS). See“NECCSD Bulletin Board Service” in Chapter 7 for theprocedure for logging onto the BBS to downloadinformation.

Update the BIOS from the BIOS flash diskette as follows:

1. Write down the Setup parameters currently set on thesystem.

2. Turn off the system.

3. Insert the flash diskette in drive A, and turn on thesystem.

4. When the flash upgrade menu appears, choose “UpdateFlash Memory Area from a file.”

5. When the menu asks you to enter a path/filename, usethe arrow keys to select the “.bio” file and press Enter .


6. The utility asks for a confirmation that you want to loadthe new flash into memory. Select “Continue withProgramming.”

7. After the upgrade completes, remove the upgradediskette.

8. Reboot the system and start the Setup program. PressF9 to reset the BIOS defaults. Then, use the copy of theSetup selections you made at the beginning of thisprocedure to set the parameters.

See “NECCSD Bulletin Board Service” in Chapter 7 forinformation about using the bulletin board (available in theU.S. and Canada).

LANDESK CLIENT MANAGER LANDesk Client Manager (LDCM) is a software programprovided with your computer. LDCM uses the DesktopManagement Interface (DMI) standard to managecomponents (network interface cards, memory, softwareapplications) within a client (local) or remote (workstation)PC system. It provides features for managing the resourcesof a local PC and can be used by system administrators tomanage groups of computer systems.

With Client Manager you can perform the following tasks:

� review system inventory of workstation hardware andsoftware components

� view DMI-compliant component information

� set security features to change password (local machine)or enable/disable the serial ports, printer, or diskettedrive (system administrator)


NOTE

Parallel and serial ports can only becontrolled from LANDesk Client Manager if they arealso enabled in NEC Security. LANDesk ClientManager settings cannot override the settingsestablished in NEC Security.

� back up and restore system configuration files

� back up system and application software usingCheyenne Backup

� troubleshoot

� receive notice of system events (for example, if thesystem is running low on memory, you are notified ofthe potential problem)

� detect changes to CPU, memory, and hard diskcharacteristics and alert you to these changes(Configuration Change Notification)

� transfer files to and from client workstations

� remotely reboot client workstations.

There are two main components of Client Manager:PC Health Indicator and Inventory.

PC Health Indicator PC health indicator consists of three parts:

� managing workstations

� selecting the PC Health meter

� monitoring PC Health.


Managing Workstations Client Manager sets up a connection to all the workstationsrunning on the network to allow the administrator tomonitor the functions of each workstation.

The monitoring is in real time so that if an unhealthyworkstation is fixed, you can refresh the screen to view thenew correct PC health. You can also set the monitor toreport only unhealthy workstations.

Selecting the PC Health Meter The PC Health meter is a traffic signal that provides avisual indicator of workstation health.

� A red light indicates that a critical system event hasoccurred. You are required to fix the problemimmediately.

� A yellow light or noncritical system event requires thatyou monitor the situation. It may be a problem thatcould get worse and become a critical event.

� A green light indicates everything is working fine withthe system.

Monitoring PC Health PC health can be determined by monitoring various systemcomponents for threshold levels. Some of the componentsthat are monitored include:

� drive space

� prediction of hard drive failure (Smart Hard Drivefailure prediction)

� free virtual memory

� temperatures

� power supplies

� chassis opened


� GDI used

� non-critical boot failure

� boot virus detection.

Once a threshold level has been passed on a workstation,you can request notification of the problem and have itwritten into a log file.

Inventory Client Manager Inventory views the hardware and softwarecomponents of your workstation. The inventory consists ofthe following categories:

� workstation summary

� basic hardware

� drives

� memory

� audio

� keyboard/mouse

� video

� system resources

� I/O ports

� operating system

� network

� applications

� system files

� user information.

You can also view the current system configuration, edituser information, and create or restore file snapshots.


DMI As a part of the LANDesk Client Manager, the DesktopManagement Interface (DMI) is the standard interface usedto manage system components on the computer. Examplesof system components are network interface cards andsoftware applications. System components provide aManagement Information Format (MIF) file to be DMI-compliant. The information file describes componentattributes that can be managed.

Client Manager can be used to “get” attribute informationon system components. It can also be used to “set” attributevalues in real time.

Monitoring Capabilities Your PowerMate Enterprise computer has a chip mountedon the system board that supports many new and advancedreal-time monitoring capabilities used by DMI. This chipprovides the following features:

� an integrated temperature sensor with configurableinterrupt generation based on upper and lowertemperature limits

� a power supply monitor with configurable interruptgeneration based on upper and lower voltage limits

� chassis intrusion detection with interrupt generationcapabilities.


To take advantage of these features, DMI has expanded itsinterface in the following areas:

� Interrupts may be enabled or disabled.

� High and low limits can be set and are displayed fortemperature and power supply voltages.

� Current readings are displayed for temperature, powersupply voltages, and chassis state.

� Interrupts can be detected when “out of range”conditions occur. User prompts are displayed to alert theuser to a potentially harmful condition.

Using the Chassis Intrusion Notification Feature LANDesk Client Manager allows you to monitor yoursystem against chassis intrusion. Whenever the chassis isopened, LANDesk Client Manager logs the intrusion andreports the incident in a screen message the next time thesystem is booted. The message appears in a LANDeskClient Manager Notification window. This window appearsevery time the system is rebooted until the report is cleared.

Close the notification window to remove the message fromthe screen. Clear the message to prevent it from appearingagain the next time the system is rebooted.

To clear the message, follow these steps.

1. Access LANDesk Client Manager.

� If the LANDesk Client Manager Notification windowis still open, click Yes, and then click the ClientManager button.

� From the desktop click Start on the taskbar, point toPrograms, point to LANDesk Client Manager , andclick LANDesk Client Manager 3.0 .

LANDesk Client Manager launches.


2. Open the Tools menu and click PC Health . The PCHealth window appears. The Chassis Opened fielddisplays the Yes setting.

3. Click Clear next to the Chassis Opened field.

4. Exit from LANDesk Client Manager.

Cheyenne Backup On systems that use the Windows 95 operating system,Cheyenne Backup is a data management and backupprogram that operates in conjunction with LANDesk ClientManager’s Smart Hard Drive Auto-Backup Utility andNEC Backup Utility. If hard drive performance degradesdue to bad sectors or other internal problems, the SmartHard Drive utility automatically invokes the CheyenneBackup program and backs up the entire file system to tapeor to a network drive.

Cheyenne Backup can also do regularly-scheduled backupsand scan files for viruses during a backup operation.

NEC Security On systems that run the Windows 95 operating system,NEC Security features allow a local user to change NECSecurity passwords and enable a system administrator tocontrol local machine devices, including printer ports, serialports, and diskette drives.

NOTE

The NEC Security password is different thanthe password(s) that can be set through the BIOSSetup Utility.


NEC SELECT INSTALL CD Your system comes with an NEC Select Install compactdisc (CD). This disk contains all your system software files.Should a problem occur that causes data loss or corruption,you can restore these system files to their original factory-installed state on your computer.

If you want to build your own system or just change part ofit, the Select Install CD provides the flexibility you need tomeet a variety of hardware and software demands.

The Select Install CD reinstalls all or part of yourcomputer’s software in two phases:

� operating system (OS) restore

� selective application restore.

Phase one, the OS Restore, allows you to reinstall Windows95 or Windows NT from the CD. If you need to do a fullrestore after a catastrophic system failure, start with phaseone. Then continue with phase two.

Phase two, the Selective Application Restore, takes placewhile the OS is running and lets you choose the applicationsoftware you want to reinstall. Use phase two for restoringselected applications from the CD at any time.

Both the OS and application phases use easy-to-understanddialog boxes and screen messages so you can smoothlyproceed through the restore process.

The following sections explain how to use the NEC SelectInstall CD.


Operating System Restore Program OS Restore is the first phase of a full system restore. Whenthe system boots from the NEC Select Install CD, itautomatically loads the DOS-based Restore program.

NOTE

To perform an OS Restore, you must bootthe system from the Select Install CD.

Follow these steps to restore your original, factory-installedoperating system using OS Restore:

1. With system power on, insert the Select Install disc intothe CD-ROM reader.

2. With the CD installed in the CD-ROM reader, pressCtrl-Alt-Del to reboot the computer.

The system boots from the CD, and the OperatingSystem Restore Welcome screen appears (see thefollowing figure).

Welcome screen


3. Click Continue to continue (or Exit to exit theprogram).

A License Agreement screen appears with three options:Back, Reject, and Accept.

� The Back button returns you to the Welcome screen.

� The Reject button terminates the restoration process.

� The Accept button signals that you accept the termsof the license and allows you to continue.

4. Read the license agreement and click Accept tocontinue.

The Restore Mode screen appears (see the followingfigure) with three options: Back, Auto, and Custom.

� The Back button returns you to the LicenseAgreement screen.

� The Auto button selects a restore process designedfor basic users who require limited manual control ofrestore functions.

� The Custom button selects a more advanced restoreprocess for users who want more control of restorefunctions.

If you are a basic user and want minimal control of therestore process, proceed to the next step. If you wantmore control of the restore process, go to step 7.


Restore Mode screen

5. Click Auto to do a basic operating system restore. (Goto step 7 if you want to do the more advanced,customized restore process.)

After you click Auto in Windows 95, the PartitionInformation screen appears as shown in the followingfigure. (In Windows NT 4.0, the FAT16 Partitionwarning screen appears as described later in thisprocedure.)

The Partition Information screen that appears inWindows 95 has three options (Back, FAT 16, andFAT 32) and lets you select the File Allocation Table(FAT) type you want to use for the operating systemrestore:

� Click Back to return to the Operating Mode screen.

� Click FAT 16 to select the FAT16 allocation table(recommended for Windows 95 at this time).

� Click FAT 32 to select the FAT32 allocation table(Windows 95 systems only).


Partition Information screen

NOTE

In Windows NT 4.0 systems, the PartitionInformation screen does not appear. Instead, theFAT16 Partition warning appears. This screen isdescribed in the following paragraph.

After you select the FAT type, a warning screen appearsindicating that the system is about to partition andformat your hard disk using the FDISK program. Thiswarning screen (see the following figure) contains threeoptions: Back, Exit, and Continue.

� Click Back to return to the Partition Informationscreen.

� Click Exit to terminate the restore process.

� Click Continue to perform FDISK.


FAT16 Partition screen

If you press Continue , the system performs FDISKusing the FAT type you selected and reboots the system.After the reboot, all partitions are formatted. When allthe partitions have been formatted, the OS loads fromthe CD.

NOTE

The drivers and other software componentsrequired for the operating system are also loadedfrom the CD.

6. Go to step 11 after the Auto restore completes.

7. Click Custom (instead of Auto ) on the Restore Modescreen if you do not want to partition and format thehard disk before restoring the OS (see the followingfigure).


Restore Mode screen

After you click Custom , the integrity of your system’sexisting FAT table is verified. If the table is functional, aPartitioning the Hard Drive screen appears with optionsallowing you to retain the present partition structure (byselecting Skip ) or partition the hard disk using FAT16or FAT32 (by selecting Continue ).

Partitioning the Hard Drive screen

NOTE

If the existing partition table is not functional,the system automatically follows the Auto restorescheme described in step 5.


If you want to retain the present partition structure, goto the next step. If you want to partition the hard disk,go to step 10.

8. Click Skip on the Partitioning the Hard Drive screen toretain the present partition structure on the hard disk (goto step 10 if you want to partition the hard disk).

The Format Mode screen appears with four options:Back, Exit, Quick, and Full.



� Click Quick to do a quick hard disk format.

� Click Full to do a full hard disk format.

Format Mode screen


After you select the type of hard disk format you want todo (Quick or Full), a warning screen appears with threeoptions: Back, Exit, and Continue.

� Click Back to return to the Formatting Mode screen.


� Click Continue to format the hard disk.

After you click Continue , the Installing Applicationsscreen appears, indicating the status of the restoreprocess as the operating system loads from the CD.

Installing Application screen

NOTE


9. Go to step 11.


10. Click Continue on the Partitioning the Hard Drivescreen. The Partition Information screen appears (inWindows 95 systems only; in Windows NT 4.0systems, the FAT16 Partition warning appears asdescribed later in this procedure).

The Partition Information screen has three options andlets you select the File Allocation Table (FAT) typeyou want to use for the operating system restore:

� Click Back to return to the Operating Mode screen.

� Click FAT 16 to select the FAT16 allocation table(recommended).

� Click FAT 32 to select the FAT32 allocation table(Windows 95 systems only).

Partition Information screen

NOTE

In Windows NT 4.0 systems, the PartitionInformation screen does not appear. Instead, theFAT16 Partition warning appears. This screen isdescribed in the following paragraph.


After you select the FAT type, a warning screen appearsindicating that the system is about to partition andformat your hard disk using the FDISK program. Thiswarning screen contains three options: Back, Exit, andContinue.



� Click Continue to perform FDISK.

FAT16 Partition screen

If you click Continue , the system performs FDISKusing the FAT type you selected and reboots the system.After the reboot, all partitions are formatted. When allthe partitions have been formatted, the OS loads fromthe CD.

NOTE



11. Remove the CD from the CD tray when the OS finishesloading.

12. Click OK to reboot.

Selective Application Restore Program After the operating system is up and running, you can beginphase two, allowing installation of the applicationsassociated with the OS. Use this process to reinstall selectedapplications at any time.

Follow these steps to install the applications for yoursystem.

1. With the operating system running, place the SelectInstall CD in the CD tray.

The CD’s autorun feature generates the NEC SelectiveApplication Restore Program screen.

NOTE

Only the applications that work with yoursystem’s OS appear in the Select Install Programscreen. For example, if your OS is Windows 95, butthere are applications for both Windows 95 andWindows NT 4.0 on the CD, only the driversrequired for Windows 95 appear.


Selective Application Restore screen

2. Select the applications you want to install by doubleclicking on the item box or line. A check mark appearsin the box.

To unselect an item, double click it again so that thecheck mark disappears.

NOTE

Items that appear grayed-out are alreadyinstalled on your system.

3. Click OK.

The application files reload sequentially, and a progressbar appears for each application selected.


4. When all the applications have finished installing,remove the CD.

5. Click Restart Computer to reboot and ensure that theinstallation process completes successfully.

Installing Options 5-1

Installing Options

Your computer supports a variety of industry-standard andNECCSD expansion options.

This chapter provides installation instructions for thefollowing options:

� expansion boards

� DIMM memory module upgrade

� processor upgrade

� data storage devices

� external devices.

All options require that the system cover be removed. Theprocedure for removing the cover is included in this chapter.

GENERAL RULES Follow these general rules when you install the systemoptions.

� To prevent tipping, always place the system unit back inits stand after completing a system upgrade.

� Turn off system power and unplug the power cable.

� Turn off and disconnect all peripherals.

� When handling boards or chips, touch the system frameto discharge static.

� Do not disassemble parts other than those specified inthe procedure.

5

5-2 Installing Options

� All screws are Phillips-head unless otherwise specified.

� Label any cable connectors before disconnecting. Notewhere the connector goes and in what position it wasinstalled.

SAFETY PRECAUTIONS Observe safety rules when working inside the system andwhen handling computer components. Avoid electric shockor personal injury by observing the following warning.

! WARNING Before removing the system unit cover, turn off thepower and unplug the system power cable. Power isremoved only when the power cable is unplugged.

Static electricity and improper installation procedures candamage computer components. Protect computercomponents by following these safety instructions.

! CAUTION Electrostatic discharge can damage computercomponents. Discharge static electricity by touchinga metal object before removing the system unitcover.


� Avoid carpets in cool, dry areas. Leave boards and chipsin their anti-static packaging until they’re ready to beinstalled.

� Dissipate static electricity before handling any systemcomponents (boards, chips, and so on) by touching agrounded metal object, such as the system’s unpaintedmetal chassis.

If possible, use anti-static devices, such as wrist strapsand floor mats.

� Always hold a chip or board by its edges. Avoidtouching the components on the chip or board.

� Take care when connecting or disconnecting cables. Adamaged cable can cause a short in the electrical circuit.

� When installing a cable, route the cable so it is notpinched by other components and is out of the path ofthe system unit cover.

� Prevent damage to the connectors by aligning connectorpins before you connect the cable.

Misaligned connector pins can cause damage to systemcomponents at power-on.

� When disconnecting a cable, always pull on the cableconnector or strain-relief loop, not on the cable itself.


COVER REMOVAL AND REPLACEMENT The following sections describe how to remove and replacethe system unit cover in the desktop and minitower models.

Removing the Desktop Cover Before installing optional hardware inside your computer,first remove the system unit cover.


NOTE

If the cover is removed, LANDesk ClientManager logs the intrusion and reports it in a screenmessage the next time the system is booted. Thismessage appears every time the system is rebooteduntil the report is cleared. For more information onclosing the notification window and clearing themessage, see “Using the Chassis IntrusionNotification Feature” in Chapter 4.

1. Turn off and unplug the system unit.

2. Disconnect the keyboard, mouse, monitor, and any otherexternal options (such as speakers or a printer) from therear of the system unit.



3. If you have a cover lock, unlock it and remove it fromthe system unit.

4. Loosen the two cover screws on the rear of the system.

Loosening desktop cover screws

5. From the rear of the system, grasp the sides and slide thecover about an inch away from the front.

NOTE

The cover fits tightly. Press the front edge ofthe cover to release it from the front panel. Also,press against the rear panel to slide the cover aboutone inch away from the front panel.


6. Lift the cover up and away from the system unit.

Releasing the desktop cover

Replacing the Desktop Cover Replace the cover as follows:

! CAUTION To prevent damage to system cables, carefully tuckthe cables out of the path of the cover.

1. Position the cover over the chassis with its front edgeabout one inch behind the front of the chassis.

2. Lower the cover onto the chassis taking care to align thetabs on the sides of the cover with the inside unit frame.

3. Slide the cover forward to meet the front panel.


Replacing the desktop cover

NOTE

The cover fits tightly. If the cover does notslide all the way to the front panel, place one handon the front of the unit while you slide the coverforward from the rear.

4. Secure the cover with the two thumb screws. (See“Removing the Desktop Cover,” earlier in this chapter.)

5. Reconnect all external peripherals.

6. Plug in the power cables.

NOTE



Removing the Minitower Cover Before installing optional hardware inside your computer,you must first remove the system unit cover. Directions forremoving the stand are considered part of removing theminitower cover.


NOTE


1. Turn off and unplug the system unit.

2. Disconnect the keyboard, mouse, monitor, and any otherattached device (such as speakers or a printer) from therear of the system unit.



3. Hold the stand in place and slide the system unit backabout one-half inch. This unlocks the tabs connecting thestand to the chassis. Lift the system unit off the stand.

! WARNING To prevent tipping, always place the system unitback in its stand after completing a system upgrade.

Removing the minitower stand


4. If you have a cover lock, unlock it and remove it fromthe system unit.

5. Loosen the three cover screws on the rear of the systemunit.

Loosening minitower cover screws

6. Slide the cover back about one inch; you may need tograsp the sides where they meet the rear of the systemand press your thumbs against the rear panel to slide thecover away from the front.

NOTE

The cover fits tightly. Press the front edge ofthe cover to release it from the front panel. Also,press against the rear panel to slide the cover aboutone inch away from the front panel.


7. Lift the cover up and away from the system unit.

Removing the minitower cover

To replace the cover, see “Replacing the Minitower Cover.”


Replacing the Minitower Cover Replace the cover as follows:

! CAUTION To prevent damage to system cables, carefully tuckthe cables out of the path of the cover.

1. Position the cover over the chassis with its front edgeabout one inch behind the front of the chassis.

2. Lower the cover onto the chassis taking care to align thetabs on the sides of the cover with the inside unit frame.

Replacing the minitower cover


3. Slide the cover forward to meet the front panel.

NOTE

The cover fits tightly. If the cover does notslide all the way to the front panel, place one handon the front of the unit while you slide the coverforward from the rear.

4. Secure the cover with the three thumb screws. (See“Removing the Minitower Cover,” earlier in thischapter.)

5. Place the system unit over the stand with its front edgeabout 1/2 inch from the front of the stand. Align the tabson the stand with the slots on the floor of the chassis.

! WARNING To prevent tipping, always place the system unitback in its stand after completing a system upgrade.


6. Slide the system unit forward to lock the tabs in theslots.

Replacing the minitower stand

7. Reconnect all external peripherals.

8. Plug in the power cables.

NOTE



MINITOWER CHASSIS FLOOR REMOVAL ANDREPLACEMENT

The following sections describe how to remove and replacethe minitower chassis floor.

Removing the Minitower Chassis Floor Before removing the system board, or upgrading anexpansion board, you must remove the chassis floor inminitower models.

Remove the chassis floor as follows.

NOTE

Remove the stand and the system unit coverbefore removing the minitower chassis floor. See“Removing the Minitower Cover.”

1. Remove the minitower cover (see “Removing theMinitower Cover”).

2. Place the system unit on its right side.

3. Loosen the thumbscrew holding the floor to the edge ofthe chassis.


Locating the chassis floor thumbscrew

4. Slide the floor back about 1/2 inch along the chassis.

5. Once the floor tabs are free of the slots in the chassis,angle the top edge of the floor away from the chassis.When the floor angles away from the chassis, its loweredge disengages from the chassis.

Removing the chassis floor


Replacing the Minitower Chassis Floor Replace the chassis floor as follows.

1. Place the system unit on its right side.

2. Line up the chassis floor with the chassis so its untabbededge is along the lower (right) edge of the chassis.

The tabs along the upper edge of the floor must line upwith the slots in the upper edge of the chassis.

3. Angle the upper edge of the floor away from the chassisand position the lower edge in the groove along thechassis edge.

4. Press the floor up against the bottom of the chassis.

5. Slide the floor toward the front of the chassis to lock thetabs in the slots.

6. Secure the floor to the chassis with the thumbscrew.

EXPANSION BOARDS Your system supports industry standard architecture(ISA) 8- and 16-bit expansion boards (Plug and Play andnon-Plug and Play). It also supports 32-bit PeripheralComponent Interconnect (PCI) expansion boards, which arePlug and Play.

With Plug and Play expansion boards, you can install aboard in an expansion slot without changing the hardwaresettings. There are no system resource conflicts to resolve.Plug and Play automatically configures the board for thesystem.


Locating Expansion Slots The desktop model has three expansion slots:

� one PCI slot

� one shared PCI/ISA slot

� one ISA slot (supports 1/2-length ISA cards only).

The minitower model has five expansion slots:

� three PCI slots

� one shared PCI/ISA slot (does not support PCI BusMaster cards)

� one ISA slot.

ISA expansion slots support industry-standard 8-bit or16-bit expansion boards. The PCI/ISA slot also supportsPCI expansion boards.

PCI expansion boards run at half the system board’s busspeed. The PCI bus handles 32 bits of data at a time, beingwider as well as faster than the standard ISA bus. PCIboards can send and receive data much faster, boostingsystem performance.


Installing Options

5


Locating desktop expansion slots

Locating minitower expansion slots


Installing an Expansion Board To install an expansion board in the system, perform thefollowing steps:

1. Remove the system unit cover (see “Removing theDesktop Cover” or “Removing the Minitower Cover”).

2. In a minitower system, remove the chassis floor (see“Removing the Minitower Chassis Floor”).

3. Follow any preinstallation instructions that come withthe expansion board (such as setting switches or jumperson the board).

4. Remove the screw securing an expansion slot cover (seethe following figure). Set the screw aside (it is used tosecure the expansion board).

5. Remove the slot cover. Save it to cover the slot again incase the expansion board is removed.

! CAUTION A slot cover can damage the system board or anyoption board if it falls into the system. Take care tokeep the slot cover from falling when removing thescrew.

If the slot cover does fall into the unit, remove itbefore replacing the cover.


Removing a slot cover desktop

Removing a slot cover minitower


6. Holding the board by its edges or its bracket, insert theboard into the expansion slot.

Press the board firmly into the expansion slot connectoron the riser board.

7. Use the slot cover screw removed earlier to secure theexpansion board.

Installing an expansion board desktop


Installing an expansion board minitower

8. Attach any signal cables required by the expansionboard.

To cable an Intel EtherExpress PRO 100 LAN boardfor Wake on LAN, see “Wake on LAN Cabling.” Toconnect a SCSI device, see “Cabling an Internal SCSIDevice.” To connect a PC card host device, see“Cabling a PCMCIA Device.”

9. In a minitower system, replace the chassis floor (see“Replacing the Minitower Chassis Floor”).

10. Replace the system unit cover (see “Replacing theDesktop Cover” or “Replacing the Minitower Cover”).


Cabling Wake on LAN If your system is equipped with an Intel EtherExpress PRO100 LAN board and it is connected to a network that is setup for it, your system may be configured for “Wake onLAN” by connecting the Wake on LAN Cable. Wake onLAN allows your system to be powered up remotely by theserver computer.

To cable the system for Wake on LAN do the following:

1. Connect the brown 5-pin connector on the cable to J15on the Riser board.

2. Connect the white 3-pin connector on the cable to P3Aon the LAN board.

Removing an Expansion Board To remove an expansion board, perform the followingsteps:



3. Label and remove any cables connected to the board.


4. Remove the screw that secures the board to the supportbracket. Set the screw aside (it is used to secure the slotcover once the board is removed).

Removing an expansion board

5. Pull the board out of the connector. Pull the board out ofthe expansion slot.

6. Replace the slot cover removed when the expansionboard was installed. Secure the cover with the screw.




SYSTEM BOARD OPTIONS The system board in your computer is easy to remove,which makes upgrading or changing options on the systemboard a quick and simple task. System board options thatcan be changed include:

� adding memory modules

� upgrading the processor

� changing jumper settings.

The following figure shows the locations of the sockets andconnectors on the system board.

System board sockets and connectors


Removing the System Board No cables connect to the system board. All power andsignal connections from the system board are made throughthe riser board connector.

Use this procedure to remove the system board:



3. Lift the insertion/extraction latches and pull them awayfrom the system unit (see the following figures). Thisreleases the system board and slides it part way out ofthe system.

Insertion/extraction latches desktop


Installing Options

5


Insertion/extraction latches minitower

4. Carefully slide the board the rest of the way out, takingcare not to lift the board before it is free of its housing.

Removing the system board desktop


Removing the system board minitower

Replacing the System Board Use this procedure to replace the system board:

1. Make sure the insertion/extraction latches are in theopen position.

2. Position the narrow ends of the system board rails in thechassis guides.

3. Slide the system board into the system unit along thechassis guides. Guide the edge of the I/O spring (theedging around the board’s I/O panel) under the cutawayin the chassis wall as you slide the board. Stop slidingthe board when it clears the latches and meets resistance.


Replacing the system board

4. Simultaneously push the insertion/extraction latchesclosed. This slides the board the rest of the way into thesystem unit and inserts the inner edge of the board intothe riser board connector.

If the board does not slide as the latches are pushed,slide the board a bit further into the system unit beforepushing the latches.

5. Push the I/O panel into its bracket in the chassis to makesure it is fully seated.




DIMM UPGRADE Memory upgrades are installed into memory module socketson the system board. The system board provides twosockets for memory modules and supports up to 256 MB ofhigh-speed memory. The system supports SDRAM modulesin 8-, 16-, 32-, 64-, and 128-MB 64-bit, non-parity memoryconfigurations.

To determine the memory you need to purchase for amemory upgrade, see “Checking System Memory.”

Checking System Memory If you do not know how much memory is installed in yoursystem, check the amount by using the following procedure:

1. On the Windows 95 or Windows NT 4.0 desktop, pointto My Computer and click the right mouse button.

2. With the left mouse button, click Properties . TheGeneral tab shows the random access memory (RAM).This is the amount of system memory in your computer.

In Windows 95, you can also find the amount of memory byselecting the Performance tab.


Removing a DIMM If your memory configuration requires the removal of amodule, perform the following steps:

! CAUTION Before opening the computer and before handlingboards or memory modules, reduce static dischargeby touching the system's metal chassis.


2. In a minitower system, place the system unit on its rightside.

3. Press the plastic clips at the outer edges of the socketaway from the memory module. This ejects the DIMMfrom the socket.

Removing a DIMM


Installing a DIMM Install a memory module by performing the following steps:

1. If you need to remove a currently installed memorymodule, see “Removing a DIMM.”


3. In a minitower system, place the system unit on its right.

! CAUTION Before you install a module, reduce static dischargeby touching the system's metal chassis.

4. Align the new module with an empty memory socket.Make sure the notches on the module align with the keysin the socket.

5. Press the module firmly into the socket.

6. Make sure the locking clips at either end of the moduleclick closed.


Inserting a DIMM


NOTE

If you find a discrepancy in the amount ofmemory displayed at the Power-On Self-Test or inWindows with the amount of memory that youinstalled, check that you installed the memorymodules correctly.


PROCESSOR UPGRADE The zero-insertion force (ZIF) socket makes a processorupgrade easy. The ZIF socket accepts pin-grid-array (PGA)processors, such as the primary processor or a nextgeneration processor.

! CAUTION Incorrect installation of the processor can damagethe processor, system board, or both. Follow theinstallation instructions carefully.

The system requires a heatsink on the processor.Verify that you have the correct heatsink for theprocessor being installed.

Changing the heatsink may result in someexpansion slots becoming useable only for half-length expansion boards.

When upgrading the processor, first remove the processorcurrently installed in the system, then install the upgradeprocessor.

Removing the Processor Remove the processor installed on the system board asfollows.


2. Locate the processor socket (see “System BoardOptions”).

3. Release the heatsink clip from the tabs on the socket (seethe following figure).


4. Release the processor by pulling the lever on the socketaway from the socket and as far back as it goes withoutforcing.

Releasing the processor

! CAUTION Before picking up the processor, reduce staticdischarge by touching the metal frame of thesystem unit.

5. Lift the processor out of the socket.

6. Continue with the following procedure to install the newprocessor.


Installing an Upgrade Processor To install a processor, perform the following steps:

1. Remove the processor currently in the system (see“Removing the Processor”).

! CAUTION Before picking up the processor, reduce staticdischarge by touching the metal frame of thesystem unit.

2. Align the notched corner of the processor with the pin 1alignment corner in the socket. Insert the processor inthe socket.

Aligning the processor

3. Swing the lever down to lock the processor in the socket.


! CAUTION Be sure to either reattach the heatsink used with theold processor or install the heatsink supplied withthe new processor.

4. Replace the heatsink by positioning the clamp openingover the front and back socket tabs.

5. Check to see if the newly installed processor requires asystem board jumper change (see Chapter 6, SettingSystem Board Jumpers).

6. Replace the system unit cover (see “Replacing theDesktop Cover” or Replacing the Minitower Cover”).

DATA STORAGE DEVICES The system board in the computer supports the followingstorage devices:

� up to two diskette drives, including the standard1.44-MB diskette drive

� up to four IDE devices such as IDE hard disks, an IDECD-ROM reader, and an IDE Zip drive.

Other storage devices might require the installation of acompatible controller board. See your hardware dealerabout the storage devices available for your system.


Installing Options

5


NOTE

The desktop system supports only one UltraDMA/33 device on the primary IDE channel. If anadditional IDE device is added to the primary IDEchannel, neither device can use Ultra DMA/33mode.

If a CD-ROM reader is not installed on thesecondary IDE channel, you can add an UltraDMA/33 device to the secondary IDE channel.

Locating Device Slots in the Desktop The desktop has four storage device slots (see the followingfigure):

� one 3 1/2-inch vertical accessible device slot thatcontains the standard 1.44-MB diskette drive.

� one 3 1/2-inch internal hard disk drive slot (thin-height);the 3 1/2-inch hard disk drive is installed in this slot.

� two 5 1/4-inch accessible device slots (1.6-inch high,half-height). The accessible device slots may contain aCD-ROM reader, PCMCIA device, Zip drive, or a tapebackup unit.

You can install accessible devices such as a diskettedrive or tape drive with a 5 1/4-inch form factor (frame)in the 5 1/4-inch slots. You can also install a 3 1/2-inchhard disk drive in the 5 1/4-inch slot if the hard diskdrive is inserted in a 5 1/4-inch form factor.


The following figure shows the device slot locations in thedesktop model.

Locating device slots desktop

Locating Device Slots in the Minitower The minitower has six storage device slots (see thefollowing figure):

� one 3 1/2-inch accessible device slot that contains thestandard 1.44-MB diskette drive.

� two 3 1/2-inch internal hard disk drive slots (thin-height); the 3 1/2-inch hard disk drive is installed in oneof these slots.

� three 5 1/4-inch accessible device slots (1.6-inch high,half-height). The accessible device slots may contain aCD-ROM reader, PCMCIA device, Zip drive, or a tapebackup unit.


You can install accessible devices such as a diskette driveor tape drive with a 5 1/4-inch form factor (frame) in the5 1/4-inch slots. You can also install a 3 1/2-inch hard diskdrive in the 5 1/4-inch slot if the hard disk drive is insertedin a 5 1/4-inch form factor.

The following figure shows the device slot locations in theminitower model.

Locating device slots minitower


Preparing the Device Before installing a storage device in the system, follow anypreinstallation instructions that come with the device. Forexample, check the following information:

� Diskette drive remove any termination on the optionaldiskette drive. See the documentation that comes withthe drive.

NOTE

Some systems come with a two-connectordiskette drive cable that supports one diskette drive.In such systems the addition of another diskettedrive requires the replacement of this cable with athree-connector cable (see “Connecting DeviceCables” for more information).

� IDE device check the jumper settings on the devicebefore installing it. See the documentation that comeswith the device for jumper setting information.

Each IDE device in the system must be set correctly asthe first (master) or second (slave) device on the IDEchannel.

In systems with an IDE hard disk drive, the drive is setas the master device on the primary IDE connector. Ifthe system also has a second IDE device such as aCD-ROM reader, a Zip drive, or Tape backup unit, setthat device as the master device on the secondary IDEconnector.

The following table details recommended IDE deviceconfigurations.


IDE Device Primary/Secondary Master/Slave Configurations

CONFIGURATION PRIMARYCONNECTOR

SECONDARYCONNECTOR

1 device (hard disk) Master - hard diskSlave - none

Master - noneSlave - none

2 devices (hard disk,CD-ROM)

Master - hard diskSlave - none

Master - CD-ROMSlave - none

2 devices ( hard disk,tape backup unit)


Master - tape backupSlave - none

2 devices ( hard disk,Zip drive)


Master - Zip driveSlave - none

3 devices (hard disk,CD-ROM, Zip drive)


Master - CD-ROMSlave - Zip drive

3 devices (hard disk,CD-ROM, tape backup unit)


Master - CD-ROMSlave - tape backup

3 devices (hard disk,hard disk, CD-ROM)

Master - hard diskSlave - hard disk

Master - CD-ROMSlave - none

3 devices (hard disk,hard disk, tape backup unit)


Master - tape backupSlave - none

3 devices (hard disk,hard disk, Zip drive)


Master - Zip driveSlave - none

4 devices (hard disk,CD-ROM, Zip drive, tapeback up unit*

Master - hard diskSlave - Zip drive


4 devices (hard disk,hard disk, CD-ROM, tapebackup unit)*



4 devices (hard disk, harddisk, CD-ROM, Zip drive)*


Master - CD-ROMSlave - Zip drive

4 devices (hard disk, harddisk, Zip drive, tape backupunit)*


Master - Zip driveSlave - tape backup

* 4-device configurations apply only to minitower systems


NOTE

Desktop systems support only one UltraDMA/33 device on each IDE channel. This is due tothe fact that the length of the three-connector cablerequired for the configuration might cause signaldegradation.

Two Ultra DMA/33 IDE devices can be used on thesame PCI/IDE channel in a desktop system ifneither device is run in Ultra DMA/33 mode.

You can run two Ultra DMA/33 devices in UltraDMA/33 mode in a desktop system if one device isconnected to the primary PCI/IDE channel, and theother is connected to the secondary IDE channel.

Connecting Device Cables The cables used for installing optional storage devicesinclude the following:

� diskette drive signal cable

� IDE signal cables

� internal SCSI cables

� system power cables.


Desktop Cables The two-connector diskette drive cable shipped with thedesktop system supports one device. The two-connectorIDE cable connected to the primary PCI/IDE connectorsupports one device. The three-connector IDE cableconnected to the secondary PCI/IDE connector supportstwo devices. Cable connector locations on the riser board inthe desktop model are shown in the following figure.

Riser board cable connectors desktop


Minitower Cables The two-connector diskette drive cable in the minitowersystem supports one device. The three-connector IDE cableshipped with an IDE hard disk drive in the minitowersystem supports two devices. The three-connector IDEcable connected to the secondary PCI/IDE connectorsupports two devices. Cable connector locations on the riserboard in the minitower model are shown in the followingfigure.

Riser board cable connectors minitower


Diskette Drive Signal Cable A two-connector diskette drive signal cable comes attachedto the riser board and to the standard 1.44-MB diskettedrive.

The installation of a second diskette drive in a minitowersystem requires the replacement of the existing diskettedrive signal cable with a three-connector cable. Connect anoptional diskette drive to the middle connector on thereplacement cable.

The colored edge of the cable goes to pin 1 on the cableconnector. Align the red edge of the cable with pin 1 (thenotched end) on the drive connector.

The following figure shows an optional three-connectordiskette drive signal cable.

Optional diskette drive signal cable


IDE Signal Cables Desktop systems with an IDE hard disk drive come with atwo-connector IDE interface cable attached to the primaryPCI/IDE connector. Systems also come with a three-connector IDE cable connected to the secondary PCI/IDEconnector.

Minitower systems with an IDE hard disk drive come with athree-connector IDE interface cable attached to the primaryIDE connector. Systems also come with a three-connectorIDE cable connected to the secondary PCI/IDE connector.

Each PCI/IDE connector on the riser board supports twoIDE devices.

If you are installing an optional IDE CD-ROM reader,connect it to the secondary IDE connector. The primaryIDE connector should be reserved for hard disks.

The following figure shows a typical three-connector IDEcable. If the IDE cable is not keyed with a connector tab,align the colored edge of the cable with the pin 1 side of thedrive connector.

Optional IDE cable connectors


Internal SCSI Device Cables Systems come with a four-connector 68-pin SCSI devicecable. The cable can connect an internal SCSI device to the68-pin internal connector on a SCSI adapter board. Theunused connectors are terminated.

This four-connector cable can be used to connect up tothree internal SCSI devices to a SCSI adapter board.

SCSI device cable


PCMCIA Device Cable A set of two PCMCIA-compliant cables comes with thePCMCIA device available in some systems. The cables arebound together, and connect to the dual PCMCIA ports onthe PC card and the PC card host.

System Power Cables Power cables come from the power supply and are attachedto the standard storage devices. System power cables varyin length and provide connector sizes to accommodate avariety of supported storage configurations. Power cableconnectors are keyed to fit only in the correct position. Thefollowing figure shows the power cable connectors.

Power cable connectors


Cabling Storage Devices All storage devices require power and signal cableconnections. Devices shipped with the system are alreadyconnected.

There are four types of cabled storage devices:

� IDE devices − hard disk drive, CD-ROM reader, Zipdrive, or tape backup unit

� internal SCSI devices

� PCMCIA devices

� diskette drive − 1.44-MB drive.

IDE Device Cabling The following procedure explains how to cable an IDEdevice.

NOTE

The appearance of your device may varyfrom the one shown.

1. Connect the signal cable connector to the connector onthe IDE device.

Take care to prevent bending drive connector pins. Alignthe cable connector as shown in the following figure.

2. Locate an available power connector coming from thepower supply.

3. Connect the appropriate power cable to the powerconnector on the IDE device.


Connecting IDE device cables

4. If you are installing a CD-ROM reader and your systemcontains audio components on the system board or audiocard, also connect the audio cable (see the instructionsthat come with the reader).

Internal SCSI Device Cabling The following procedure explains how to cable an internalSCSI device.

NOTE

The appearance of your device may varyfrom the one shown.

1. Remove the termination from the appropriate connectoron the SCSI device.

2. Connect the appropriate connector on the SCSI devicecable to the SCSI cable connector on the SCSI device.


3. Locate an available power connector coming from thepower supply

4. Connect the power cable to the power connector on theSCSI device (see “System Power Cables”).

Connecting internal SCSI device cables

PCMCIA Device Cabling The following procedure explains how to cable a PCMCIAdevice also known as a PC card host.

1. Connect the connectors at one end of the PC card cableset to the PC card. (The PC card is installed in one ofthe expansion slots. See “Installing an ExpansionBoard” if the card must be installed first.)

The connectors are keyed to fit only one way.

2. Connect the connectors at the other end of the PC cardcable set to the connectors at the rear of the PC cardhost.


Diskette Drive Cabling The following procedure explains how to cable a diskettedrive.

1. Connect the diskette drive signal cable connector to thesignal connector on the diskette drive as shown in thefollowing figure.

2. Locate an available power connector coming from thepower supply.

3. Connect the power cable to the power connector on thedevice.

Connecting 1.2-MB diskette drive cables


Installing Options

5


Installing Storage Devices The following subsections describe how to install 3 1/2-inchand 5 1/4-inch drives. The installation procedures include:

� removing the front panel

� replacing the front panel

� installing a 5 1/4-inch device

� installing a 3 1/2-inch drive in a 5 1/4-inch device slot

� installing a 3 1/2-inch diskette drive

� installing an internal 3 1/2-inch hard disk drive in eitherinternal hard disk drive slot.

Removing the Front Panel Remove the front panel before installing a device in one ofthe 5 1/4-inch accessible device slots.

If you are installing an accessible 5 1/4-inch device, youalso need to remove the blank panel that covers the slot onthe front panel. You might also need to remove the slotpanel on the front of the chassis.

Remove the front panel and blank panel as follows:


2. Remove the front panel by pulling the panel away fromthe front of the unit with even pressure at both ends ofthe panel.

Four tabs on the back of the front panel secure it to thesystem (see the following figures).


Removing the front panel desktop

Removing the front panel minitower


3. If you are installing an accessible device, such as a Zipdrive or tape drive, remove the blank panel.

Remove the blank panel from the slot by pressing thepanel tabs from inside the front panel and pushing theblank panel out (see the following figures).

Locating the blank panel tabs desktop


Locating the blank panel tabs minitower

4. In a desktop system, remove the perforated metal platefrom the selected slot on the chassis by pulling the plateback and forth until it releases.

In a minitower system, if there is a panel over the slotin the chassis, loosen the screws on either side of theslot and remove the panel.


Locating the breakaway panel

5. Install the device (see “Installing a 5 1/4-Inch Device”).

Replacing the Front Panel If a 5 1/4-inch device has been removed from your system,you need to replace the blank panel before replacing thefront panel. The blank panel covers the opening previouslyused by the device.

Replace the front panel as follows:

1. Replace the blank panel if necessary. Press the blankpanel into the inside of the front panel, aligning the panelwith the empty slot. Press the panel into the slot until thefour tabs lock the panel in place.

2. Align the four front panel tabs with the holes in the frontof the system unit.

3. Evenly press the front panel into position until the tabslock the panel in place.


Aligning the front panel desktop

Aligning the front panel minitower



Installing a 5 1/4-Inch Device Use the following procedure to install a 5 1/4-inch deviceinto a 5 1/4-inch accessible device slot.

NOTE

A 3 1/2-inch hard disk drive can also beinstalled in a 5 1/4-inch device slot if the device isfitted into a 5 1/4-inch frame (form factor) first. See“Installing a 3 1/2-Inch Device in a 5 1/4-Inch Slot.”

1. Follow the preinstallation instructions that come with thedevice, such as setting jumpers and switches.


3. Remove the front panel (see “Removing the FrontPanel”).

4. Locate the device rails that ship with your system.Attach the device rails to the sides of the device with thefour screws that come with the device.

Attaching device rails


5. From the front of the system, insert the device, connectorend first, into the device slot.

NOTE

To easily access device connectors forcabling, do not insert a 5 1/4-inch device all the wayinto the slot.

6. Connect the device cables (see “Connecting DeviceCables” and “Cabling Storage Devices”).

7. Insert the device the rest of the way into the device slot,making sure that the locking tabs at the ends of thedevice rails snap into the brackets on the chassis.

Inserting a device desktop


Inserting a device minitower

8. Replace the system unit front panel (see “Replacing theFront Panel”).


10. Run the Setup program to set the new configuration(see “The Setup Utility” in Chapter 4).

Installing a 3 1/2-Inch Drive in a 5 1/4-Inch Slot A 3 1/2-inch hard disk drive can be installed in a 5 1/4-inchdevice slot.

The 3 1/2-inch device is fitted into a 5 1/4-inch frame (formfactor), so it can be secured in the larger device slot. Thisframe might come with the hard disk drive or it might needto be purchased separately. For more information, see thedealer from whom the drive was purchased.


To install the device, proceed as follows:

1. Follow the preinstallation instructions that come withthe device, such as setting jumpers and switches.

2. Secure the hard disk drive in the form factor.


4. Remove the front panel (see “Removing the FrontPanel”).

5. From the front of the system, insert the device,connector end first, into the device slot.

NOTE

To easily access device connectors forcabling, do not insert the device all the way into theslot.

6. Connect the device cables (see “Connecting DeviceCables” and “Cabling Storage Devices”).

7. Insert the device the rest of the way into the device slot,making sure that the locking tabs at the ends of thedevice rails on the form factor snap into the brackets onthe chassis.

8. Replace the system unit front panel (see “Replacing theFront Panel”).




Replacing the 3 1/2-Inch Internal Hard Disk Drive The following sections describe how to replace the3 1/2-inch internal hard disk drive in desktop and minitowersystems.

NOTE

A 3 1/2-inch hard disk drive can also beinstalled in a 5 1/4-inch device slot if the device isfitted into a 5 1/4-inch frame (form factor) first. See“Installing a 3 1/2-Inch Device in a 5 1/4-Inch Slot.”

Replacing the Internal Hard Disk Drive in a Desktop System Replace a hard disk drive in a desktop system as follows.

1. Follow the preinstallation instructions that come with thenew device, such as setting jumpers and switches.

2. Remove the system unit cover (see “Removing theDesktop Cover”).

3. Label the device signal and power cables connected tothe currently installed hard disk drive and thendisconnect them.

4. Remove the four screws securing the currently installedhard disk drive to the outer wall of the chassis.

5. Remove the drive from the chassis.

6. Insert the new hard disk drive into the drive slot with thecable connectors toward the front of the system and thefour holes toward the outer wall of the chassis.

7. Align the four holes on the hard disk drive with the holesin the chassis.

8. Secure the device to the chassis with the four screws thatcame with the device or the screws from the old device.


Securing the hard disk drive

9. Connect the cabling devices (see “Connecting DeviceCables” and “Cabling Storage Devices”).

10. Replace the system unit cover (see “Replacing theDesktop Cover”).


Replacing the Internal Hard Disk Drive in a Minitower System The minitower system has two internal hard disk drive slotslocated near the top rear of the chassis. You can upgradethe system by replacing an existing hard disk drive, or byadding another one.

If the system has one hard disk drive, it should be located inthe inner of the two internal hard disk drive slots. If you areadding an additional hard disk drive, install it in the outer ofthe two internal hard disk drive slots.


NOTE

If your system has two hard disk drives andyou are upgrading the drive in the inner of the twoslots, remove both hard disk drives, add the newhard disk drive to the inner slot, and then install theremaining drive in the outer slot.

Install a 3 1/2-inch internal hard disk drive by followingthese steps:

1. Follow the preinstallation instructions that come with thenew hard disk drive, such as setting jumpers andswitches.

See “Device Preparation” for information on preparingthe device.

2. Remove the system unit cover (see “Removing theMinitower Cover”).

3. If a currently installed hard disk drive is being replaced:

� Label the IDE device signal and power cablesconnected to the drive and then disconnect them.

� Remove the four screws securing the drive to theinternal bracket or the chassis wall.

� Remove the drive from the chassis.

4. Insert the new hard disk drive into the drive slot. Orientthe cable connectors toward the front of the system.


5. Line up the four holes in the drive with:

� the holes in the internal bracket (for the inner slot)

� the holes in the chassis wall (for the outer of the twoslots).

6. Secure the device with the four screws that came withthe device or the screws from the old device. The screwsfor the inner drive are accessed through the cutouts inthe chassis wall.

Securing the device to the internal bracket


Securing the device to the chassis wall

7. Connect the device cables (see “IDE Device Cabling” or“Internal SCSI Device Cabling”).

8. Replace the system unit cover (see “Replacing theMinitower Cover”).

9. Run the Setup program to set your new configuration(see “The BIOS Setup Utility” in Section 4).


EXTERNAL OPTIONS Additional devices can be connected to your computerthrough the use of external connectors.

Connecting a Parallel Printer

NOTE

Before connecting a printer to the system, besure the printer is set up correctly. Follow the setupinstructions that come with the printer.

Connect a parallel printer to the system as follows:

1. Turn off power to the system and printer.

2. Connect the printer cable to the printer port on the rearof the system unit.

Connecting a printer cable to a desktop computer


Connecting a printer cable to a minitower computer

3. Secure the cable with the screws provided.

4. Connect the other end to the printer.


Connecting a Serial Device Connect a serial device to the system as follows:

NOTE

Before connecting a serial device to thesystem, be sure the serial device is set up correctly.Follow the setup instructions that come with theoption.

Serial port 2 (serial port B) is disabled by default. Touse serial port 2, set the Serial Port B field to“Enabled” in the BIOS Setup Utility, See “Enabling aSerial Port” following this section.

1. Turn off power to the system and to the serial device.

2. Connect one end of the serial cable to one of the twoserial ports on the rear of the computer.

Connecting a serial device cable to a desktop computer


Connecting a serial device cable to a minitower computer

3. Secure the cable with the screws provided.

4. Connect the other end to the serial device.

Enabling a Serial Port In the BIOS Setup Utility, serial port 1 is referred to asSerial Port A; serial port 2 is referred to as Serial Port B.This section describes how to enable serial port 2; it alsoapplies to serial port 1, with the exception of steps 7 and 8,which apply only to serial port 2.

1. Turn on or reboot your system.

2. Press F2 as soon as you see the message containing thisline:

Press <F2> for SETUP.


You have about five seconds to press F2 before systemboot continues.

The BIOS Setup Utility window appears.

3. Press the left or right arrow key to highlight theAdvanced menu.

4. Press the up or down arrow key until PeripheralConfiguration is highlighted. Press Enter .

5. Press the down or up arrow key until Serial Port B ishighlighted.

6. Press Enter to bring up the Serial Port B submenu.Press the up or down arrow key to highlight Enabled .Press Enter .

7. If you wish to enable serial port 2 for infrared, pressthe down or up arrow key until Serial Port B Mode ishighlighted. Otherwise, press Esc and skip to step 9.

8. Press Enter to bring up the Serial Port B Modesubmenu. Press the up or down arrow key to highlightIrDA . Press Enter . Press Esc .

9. Press the left or right arrow key to highlight the Exitmain menu item.

10. Press the down or up arrow key until the Exit SavingChanges submenu item is highlighted. Press Enter .

11. The system restarts.


Connecting an External SCSI Device Connect an external SCSI device to a minitower system asfollows:

NOTE

Before connecting an external SCSI deviceto the system, be sure the device is set up correctly.Follow the instructions that come with the option.

1. Turn off power to the system and to the SCSI device.

2. Connect one end of the SCSI cable to the SCSIconnector at the rear of the system unit.

Connecting an external SCSI device cable to a minitower computer

3. Connect the other end of the cable to either of the SCSIconnectors on the SCSI device.

4. See the documentation that comes with the device forinstructions on whether, or how, to terminate the device.


Connecting USB Devices Connect a USB device to your system as follows:

1. Connect one end of the USB cable to one of the twoUSB ports on the rear of the computer.

2. Connect the other end to the USB device.

3. Up to 127 USB devices can be daisy-chained to the USBports with the proper cabling. See the documentationthat comes with your device to connect additional USBdevices.

Setting Jumpers 6-1

Setting Jumpers

Some devices in the system have pins that must be jumperedaccording to way the device is used in your computer, or theway your system is configured. For example, jumpers onthe system board must be set to correspond to the processorspeed and processor bus speed. A hard disk drive orCD-ROM reader must be jumpered as a master or slavedevice. Jumpers on the fax/modem board are set differentlyaccording to whether the system is running the Windows 95or Windows NT operating system.

SYSTEM BOARD JUMPER SETTINGS System board jumpers enable you to configure your systemfor a particular system requirement.

Conditions that require changing jumper settings include thefollowing situations:

� You are upgrading your processor. You need to checkthat jumpers are set correctly for processor upgrade.

� You forgot your password and cannot boot your system.You need to set a jumper to “clear” your currentpassword.

� Your BIOS has become corrupted and you must performa BIOS Recovery. This entire procedure is performed inconjunction with a BIOS Recovery diskette. Thisprocedure is seldom required; if it is, see the instructionsthat are provided with the diskette.

6

6-2 Setting Jumpers

You can obtain the BIOS Recovery program bydownloading it to a diskette from the NECCSD BulletinBoard System (BBS) or the NECCSD File TransferProtocol (FTP) site. See “NECCSD Bulletin BoardSystem” in Chapter 7 for information on how todownload files onto a diskette. See “Internet” inChapter 7 to access the NECCSD FTP site.

! CAUTION Jumpers are set correctly at the factory for yourconfiguration.

If your system requires a jumper change, changeonly the setting for that condition. Otherwise, keepthe jumpers at their factory settings.

Changing Processor Jumper Settings The following procedure explains how to locate and changethe jumper setting when you upgrade your processor:

! WARNING The system power must be off before changing ajumper setting.

1. Power off and unplug the system and any peripherals.

2. Remove the system unit cover (see “Removing theSystem Unit Cover” in Chapter 5).

3. Remove the system board (see “Removing the SystemBoard” in Chapter 5).

Setting Jumpers 6-3

4. Locate the following jumpers on the system board (seethe following figure).

� J4A1 (pins 1, 2, and 3)

� J4A1 (pins 4, 5, and 6)

� J6J1 (pins 4, 5, and 6)

Locating system configuration jumpers

5. Set the Processor/Bus Speed jumpers for your processor(see the following table).

Change the jumper setting by lifting the plastic blockand placing it on the appropriate pins as shown in thefollowing table. NECCSD recommends using needle-nose pliers to move a jumper.

6-4 Setting Jumpers

Processor Bus Speed Jumper Settings

PROCESSORSPEED

BUSSPEED

J4A1(PROCESSOR)

J6J1(BUS)

90 MHz 60 MHz 1-2, 4-5 4-5

100 MHz 66 MHz 1-2, 4-5 5-6

120 MHz 60 MHz 2-3, 4-5 4-5

133 MHz 66 MHz 2-3, 4-5 5-6

150 MHz 60 MHz 2-3, 5-6 4-5

166 MHz 66 MHz 2-3, 5-6 5-6

166 MHz MMX 66 MHz 2-3, 5-6 5-6

200 MHz 66 MHz 1-2, 5-6 5-6

200 MHz MMX 66 MHz 1-2, 5-6 5-6

233 MHz MMX 66 MHz 1-2, 4-5 5-6

6. Replace the system board (see “Replacing the SystemBoard” in Chapter 5).

7. Replace the system unit cover (see “Replacing theSystem Unit Cover” in Chapter 5).

8. Power on the system.

Setting Jumpers 6-5

Clearing Your Password If you forget your password, use the following procedure toclear your current password and to set a new one.

1. Power off the system and monitor and unplug anyperipherals.

! WARNING The system power must be off before removing thecover and changing a jumper setting.

2. Remove the system unit cover (see “Removing theSystem Unit Cover” in Chapter 5).

3. Remove the system board (see “Removing the SystemBoard” in Chapter 5).

4. Locate the BIOS Recovery jumper J6J1 on the systemboard (see the figure “Locating system configurationjumpers”).

6-6 Setting Jumpers

5. Move the jumper block to the Configure Mode pins (pins2-3). NECCSD recommends using needle-nose pliers tomove a jumper.

BIOS Recovery Jumper

NOTE

Jumper J6J1 also has a Recovery Modesetting (pins 1-3 not jumpered) for upgrading theBIOS or recovering BIOS data in the unlikely eventthat the BIOS becomes corrupted. This procedure isperformed in conjunction with a BIOS Recoverydiskette. See the instructions that are provided withthe diskette.

6. Replace the system board (see “Replacing the SystemBoard” in Chapter 5).


8. Connect the system power cables and monitor.

Setting Jumpers 6-7

9. Power on the system unit and monitor. The SetupUtility screen appears automatically after POST, andno password is required. In Configure Mode, the SetupUtility Main Menu has a Maintenance menu item inaddition to the others. Select the Maintenance menu.

10. Clear All Passwords is highlighted by default when theMaintenance menu is active. Press Enter .

11. A Setup Confirmation window appears with theprompt, “Clear All Passwords Now?” The default isYes. Press the left or right arrow key to toggle betweenYes and No. Select Yes and press Enter to activate thechoice.

12. Turn off the computer and unplug the system unit andmonitor.

13. Remove the system unit cover.

14. Remove the system board.

15. Return the jumper block to the Normal Operationposition (pins 1-2). NECCSD recommends usingneedle-nose pliers to move a jumper.

16. Replace the system board.

17. Replace the system unit cover.

18. Reconnect the system and monitor power cables andperipheral devices.

19. Power on the system unit and monitor.

20. Run Setup to set a new password (see “The SetupUtility” in Chapter 4).

6-8 Setting Jumpers

HARD DISK DRIVE JUMPER SETTINGS Hard disk drive jumpering varies according to the particularmodel in the system and how that model is configured. Thefollowing subsections provide jumper settings for SeagateMedalist, Quantum Stratus, Seagate Barracuda, andQuantum Viking hard disk drives.

Seagate Medalist Set jumpers on the Seagate Medalist ST31012A hard diskdrive as follows:

� Slave None

� Master (in single or dual-drive system) 5-6

� Master (with non-ATA-compatible slave) 5-6, 3-4

� Cable Select enabled 3-4

Quantum Fireball Stratus The Quantum Fireball ST (Stratus) Ultra DMA drives usea three-position jumper block to configure the master/slaveand cable select options of the hard drive. The userselectable jumper is shown in the following figure and itssettings follow.

Quantum Fireball Stratus hard disk drive jumper locations

Setting Jumpers 6-9

� CS: Cable Select jumper Not used

� Master device

Enabled, DS jumpered (factory default)

Disabled, DS open

� Master device with Slave present (if the Slave drive doesnot use the Drive Active/Slave Present (DASP-) signalto indicate its presence:

Enabled, DS and CS jumpered

Disabled, CS open

� Slave device

Disabled, PK open (factory default)

Enabled, PK jumpered

Seagate Barracuda The Seagate Barracuda SCSI drive uses jumper blocks A3,A2, A1, and A0 to configure the SCSI ID for the drive. Seethe documentation that comes with the drive for moreinformation on when to configure the drive. The SCSI IDjumpering is listed below.

� SCSI ID=0, no jumpers

� SCSI ID=1, A0 jumpered


� SCSI ID=3, A1 and A0 jumpered




� SCSI ID=7, A2, A1, and A0 jumpered


6-10 Setting Jumpers







� SCSI ID=15, A3, A2, A1, and A0 jumpered

Quantum Viking The Quantum Viking SCSI drive uses jumper blocks A3,A2, A1, and A0 to configure the SCSI ID for the drive. Seethe documentation that comes with the drive for moreinformation on when to configure the drive. The SCSI IDjumpering is listed below.

� SCSI ID=0, no jumpers















� SCSI ID=15, A3, A2, A1, and A0 jumpered

Setting Jumpers 6-11

CD-ROM READER JUMPER SETTINGS CD-ROM reader jumper settings vary according to theparticular model in the system and how that model isconfigured.

16X CD-ROM Reader The NEC 16X CD-ROM reader CDR-1600A/BR uses athree-position jumper block to configure the master/slaveand cable select options. The user selectable jumper isshown in the following figure and its settings are as follows.

16X CD-ROM reader jumpers

� CS: Cable Select jumper Not used

� SL: Slave Present jumper

Disabled, pin 2 open (factory default)

Enabled, pin 2 jumpered.

� MA: Master Select jumper

Enabled, pin 3 jumpered (factory default)

Disabled, pin 3 open


24X CD-ROM Reader (Lite-On Technology) The Lite-ON Technology 24-speed CD-ROM reader hasone jumper block on the back of the reader. Jumpers on theblock configure the reader as a master (factory set) or slave.Descriptions of the jumpers are as follows:

� CS (cable select) — enables/disables the cable selectfeature. Factory set at disabled (pins not jumpered).

� SL (slave) — enables/disables the slave feature. Factoryset at disabled (pins not jumpered).

� MA (master) — enables/disables the master feature.Factory set at enabled (pins jumpered).

24X CD-ROM Reader (Goldstar) The Goldstar 24-speed CD-ROM reader has one jumperblock on the back of the reader. Jumpers on the blockconfigure the reader as a master (factory set) or slave.Descriptions of the jumpers are as follows:

� CS (cable select) — enables/disables the cable selectfeature. Factory set at disabled (pins not jumpered).

� SL (slave) — enables/disables the slave feature. Factoryset at disabled (pins not jumpered).

� MA (master) — enables/disables the master feature.Factory set at enabled (pins jumpered).

Setting Jumpers 6-13

FAX/MODEM BOARD JUMPERS The 56-Kbps fax/modem board has jumper blocks forCOM port and the IRQ settings. These blocks shouldremain unjumpered (or parked on only one pin of jumperpin pairs) for systems running the Windows 95 operatingsystem.

In systems running the Windows NT operating system, thefax/modem board should be jumpered as follows:

� COM jumper block

COM 1 — 0 pins, 1 pins, and SEL pins

COM 2 (default) — 1 pins and SEL pins

COM 3 — 0 pins and SEL pins

COM 4 — SEL pins

� IRQ jumper block — jumpered on pin 3 only.

ZIP DRIVE JUMPERS The three-position jumper block for the Zip drive is locatedon the rear of the drive. The following description applieswhen the rear of the drive is viewed with the IDE connectorto the left of the jumper block, and the power connector tothe right.

� Drive 0 Select (Master Drive Select) — right two pinsets jumpered

� Drive 1 Select (Slave Drive Select) — right-most pin setjumpered

� Cable Sect Mode — all three pin sets jumpered.


TAPE BACKUP UNIT JUMPERS� Cable Select jumper (1,2) Not used

� Master device (5,6)

Enabled, DS jumpered

Disabled, DS open (factory default)

� Slave device (3,4)

Disabled, open (factory default)

Enabled, jumpered.

Using 24-Hour Information Services 7-1

Using 24-HourInformation Services

NECCSD has made it easy for you to get information andhelp when you need it. We offer 24-hour informationservices via the following services described in this chapter:

� NECCSD FaxFlashSM Service

� NECCSD Bulletin Board System

� NECCSD on America Online® Service

� NECCSD on CompuServe® Online Service

� E-mail to NECCSD Technical Support Services througha commercial online service or the Internet

� Fax Service to NECCSD Technical Support Services

� NECCSD Web and FTP Sites

� NECCSD Technical Support Services (U.S. customersonly)

� NECCSD Diskette Fulfillment Center.

If you have access to a modem and/or fax machine(telephone for Technical Support), you can use the aboveservices to obtain information about your system at anytime, day or night, seven days a week.

Not only do these services provide general informationabout your system, they can also be used to answer yourquestions and help solve any problems you may have withyour system, should that ever be necessary.

7

7-2 Using 24-Hour Information Services

NECCSD FAXFLASH SERVICE The NECCSD FaxFlash service is a self-help, automatedelectronic information service for obtaining up-to-dateproduct application notes, installation procedures,troubleshooting tips, data sheets, technical informationbulletins, illustrated parts lists, part numbers, and otherinformation about your system.

Using a fax machine, you can obtain information fromFaxFlash 24 hours a day, 7 days a week. Simply call theFaxFlash number on your touch-tone telephone and orderthe information you want by following the voice prompts.FaxFlash automatically faxes the information to you.

If you are new to FaxFlash, first order one of the followingcatalogs. Each catalog lists the available documents andtheir document numbers. Current catalogs include:

� Catalog 1, NECCSD Telephone Directory and OnlineService Information

� Catalog 3, NECCSD Computer Product Specifications,Warranty Policy, Ultracare Guidelines, and SalesInformation

� Catalog 5, NEC ProServa™ and Express Serva ProductInformation

� Catalog 6, NEC Ready Consumer Desktop Systems

� Catalog 7, NEC PowerMate Commercial DesktopSystems

� Catalog 8, NEC Portable Systems (including Versa®

Notebook and MobilePro™ Handheld computers).

Catalogs 5, 6, 7, and 8 contain technical supportinformation, including Technical Information Bulletins,Illustrated Parts lists, Frequently Asked Questions (FAQs)lists, and other product support documents.


Order information from FaxFlash as follows.

1. Be sure that your fax machine or fax/modem is on. Havethe document number ready for the document you want.

2. At your touch-tone telephone, enter 888-329-0088 (USAand Canada) or 978-635-6090 (international).

3. Listen to the instructions provided by the voice prompts.

Press 1 if you do not want an introduction to FaxFlash.Follow the automated instructions for ordering yourdocument or catalog.

Press 2 if you want an introduction to FaxFlash. Followthe automated instructions for ordering your catalog ordocument.

4. When prompted, enter your fax number and name.

For international use, first enter the international longdistance access number (011), your country code, yourarea code or city code, then your fax number.

The information you request will be automatically sent toyour fax machine. Please wait for the ordered document toarrive at your fax machine before calling to order moredocuments. If FaxFlash attempts to send the second orderbefore the first order is completed, the order may becanceled. After three tries, FaxFlash assumes that your lineis busy and terminates any further processing of the order.


NECCSD BULLETIN BOARD SYSTEM If you have access to a modem, you can use the NECCSDBulletin Board System (BBS) to get the latest informationon hardware and software. The BBS allows you todownload files (video drivers, printer drivers, BIOSupdates, etc.) for system enhancements and upgrades.

The BBS can also be accessed through the CompuServeonline service.

Log onto the BBS as follows.

1. From the Windows desktop, click the Start button.

2. Point to Programs. Point to Accessories and then clickHyperTerminal .

3. Double click the Hypertrm.exe icon. TheHyperTerminal program appears.

4. Follow the instructions on the screen to set up yourmodem. Click the HyperTerminal help button forinformation about dialing the phone number.

If you need to check communications settings, check thatthe settings match the following BBS parameters.

� Baud rate: select any baud rate that matches yourmodem

� Parity: none

� Data bits: 8

� Stop bits: 1

� Flow control: Xon/Xoff (select Hardware if using14.4 bps or higher).


5. Following the HyperTerminal instructions, enter theBBS phone number (978-635-4706). Your businessphone system and/or location might require a 9 1 or 1prefix.

NOTE

The first time that you use the BBS, you arerequested to provide information for a new userquestionnaire.

6. Press Enter twice.

7. Enter your first name, last name, and password. PressEnter after each.

8. Follow the screen prompts until the Main Menu isdisplayed.

9. At the Main Menu, select J to join a conference. SelectConference 1 for the desktop conference.

10. From the Main Menu, press F and Enter for the Filemenu.

11. At the File menu, select F for a list of downloadablefiles. Follow the prompts to select a file fordownloading.

! CAUTION Executable files automatically format your diskettewhen you download files from the BBS. Formattingdestroys any data on the diskette. Before youdownload files from the BBS, check that you do nothave information on the diskette that you need.


After you complete downloading your file, log off the BBSas follows:

1. Press Enter (to continue).

2. Press G (command for Goodbye/Hangup).

3. Press Enter .

NECCSD ON AMERICA ONLINE SERVICE If you subscribe to America Online, you can use the serviceto obtain information about NECCSD and its products.You can use America Online to E-mail technical questionsto NECCSD Technical Support staff, post technicalquestions and messages on the Message Board, and accessthe NEC Software Library to download files.

Use the following steps to access America Online andNECCSD online information services.

1. Log onto America Online.

2. At the opening screen, click Go To in the Main Menu.

3. At the Go To menu, click Keyword .

4. At the prompt, type NEC and press Enter .

5. At the NEC menu, double click one of the followingtopics, then follow the prompts:

� About NEC

� Terms and Conditions

� News

� Product Information

� Questions and Answers


� NEC Promotions

� Message Board

� Software Library.

6. Exit anytime by double clicking the rectangle in theupper left corner of the screen.

NECCSD ON COMPUSERVE ONLINE SERVICE If you subscribe to CompuServe, you can use the service toobtain information about NECCSD and its products. Youcan use CompuServe to E-mail technical questions toNECCSD Technical Support staff, post technical questionsand messages on the Bulletin Board, and access NECCSDBBS.

NOTE

You cannot download information from theNECCSD Bulletin Board from CompuServe. Youmust call the NECCSD Bulletin Board directly usingthe procedure described earlier in this chapter.

Use the following steps to access CompuServe andNECCSD online information services.

1. Log onto CompuServe.

2. At the opening screen, click the Go button, then typeNECTECH at the prompt, and click OK.

3. At the NEC menu, double click one of the followingtopics, then follow the prompts:

� NEC Bulletin Board

� Information About This Service


� Access NEC BBS

� Access CompuServe Information Services

� Exit.

4. Exit anytime by double clicking on the rectangle in theupper left corner of the screen.

E-MAIL/FAX TECHNICAL SUPPORT SERVICE The NECCSD Technical Support Center offers technicalsupport by E-mail over the Internet network if you have amodem. The Internet address is:

[email protected]

You can also fax technical questions to the NECCSDTechnical Support Center if you have access to a faxmachine or fax/modem. The fax number is:

(978) 635-4100

When using the E-mail or fax support service, you shouldinclude the following words in the subject field for promptresponse from the appropriate technical person:

� Desktop

� Monitor

� CD-ROM

� Printer

� Notebook.

You should provide as much specific information aboutyour questions as possible. Also, if you are sending a fax,please include your voice telephone number and your faxnumber with the question. You will receive a response toyour questions within one business day.


INTERNET If you have a modem, you can access the NECCSD HomePage on the Internet World Wide Web. You can do thisthrough a commercial online service or through yourInternet account. The NECCSD Home Page containsgeneral information about NECCSD products.

You can also use the Internet to access the NECCSD FTP(file transfer protocol) site to download various files (videodrivers, printer drivers, BIOS updates). The files areessentially the same files as on the NECCSD Bulletin BoardSystem.

To access the World-Wide-Web NECCSD Home Page,enter the following Internet Uniform Resource Locator(URL) through your service:

http://www.nec-computers.com/

To access the NECCSD FTP site, enter the followingInternet ftp address through your service:

ftp.nectech.com

Once in the file menu, follow the prompts to choose anddownload the file(s) you want.


NECCSD TECHNICAL SUPPORT SERVICES NECCSD also offers direct technical support through itsTechnical Support Center. (NECCSD technical support isfor U.S. and Canadian customers only; internationalcustomers should check with their sales provider.)

Direct assistance is available 24 hours a day, 7 days aweek. Call the NECCSD Technical Support Center, tollfree, at 1-800-632-4565 (U.S. and Canada only) for thefollowing support.

� System hardware — toll-free phone support is limited tothe length of the standard warranty.

For hardware support after the standard warranty, getsystem hardware support for a fee.

� Preinstalled software — toll-free phone support for90 days from the time of your first call to the NECCSDTechnical Support Center.

After the initial 90 days, get preinstalled softwaresupport for a fee.

Please have available your system’s name, model number,serial number, and as much information as possible aboutyour system’s problem before calling.

For outside the U.S., please contact your local NECCSDsales provider.

NECCSD DISKETTE FULFILLMENT CENTERNECCSD provides driver files and BIOS updates free ofcharge through our Bulletin Board System (BBS). Also,diskettes containing these updates can be mailed at a rate of$15/per disk for duplication, shipping, and handling. Callthe fulfillment center from 8:30 AM to 6:00 PM (EST),Monday through Friday at 1 (800) 842-6446.

Solving System Problems 8-1

Solving SystemProblems

Occasionally, you may encounter a problem with yourcomputer. In most cases, the problem is one that you cansolve yourself.

Your system has a built-in checking program thatautomatically tests its components when you turn thesystem unit power on. If there is a problem, the systemdisplays an error message. If this happens, follow anyinstructions on the screen.

If screen messages do not help or an error message does notappear, refer to the following information in this chapter todetermine and solve the problem:

� “Finding Solutions to Common Problems”Refer to this section to solve common minor problems.

� “Using the Diagnostic Diskette”If your system boots, use the diagnostic diskette todetermine and resolve the problem.

� “Getting Help”Refer to this section if the above listed procedures havefailed to correct the problem.

FINDING SOLUTIONS TO COMMON PROBLEMS See the following sections to match your problem area andview the possible causes and solutions.

When trying to solve problems, you should note what thesystem was doing when the problem occurred and what youattempted to do to correct the problem. This information isuseful if you request assistance.

8

8-2 Solving System Problems

System Problems Check the following list to match your problem and see thepossible cause and solution.

� No power and power lamp not lit.

Check that all power switches are on.

Check that the power cable is plugged into the systempower socket. Check that the other end of the cable isplugged into a live, properly grounded AC power outletor surge protector.

Check the outlet or surge protector by plugging in alamp.

� Non-System Disk error message displays when thesystem is started.

You have a diskette in the diskette drive, and the diskettedrive is set before the hard disk drive in boot order.Remove the diskette from drive A and restart the system.

� System does not boot and error message displayedon screen.

Run the Setup Utility (see Chapter 4). Check that theparameters are set correctly, particularly if you justinstalled an option.

� System emits continuous beeps.

Turn the system off, wait at least five seconds, and turnthe system on. If the beeps continue, call your NECCSDdealer or the NECCSD Technical Support Center.

� System does not maintain date, time, systemconfiguration information.

Change the battery (see “Replacing the Battery” in thischapter). For assistance, call your NECCSD dealer orthe NECCSD Technical Support Center.


� System does not boot from hard disk.

The system usually tries to start from the diskette drivebefore it starts from the hard drive. Remove the diskettefrom the diskette drive.

Run the Setup Utility (see Chapter 4) and set the initialBoot parameter to hard drive C instead of diskette drive.

� System performance appears sluggish.

Check that your system is set for optimal operation. Seeyour operating system documentation.

Check the memory requirements of your softwareapplications. If required, install additional DIMMmemory (see Chapter 4).

If you added optional memory, check that you correctlyinstalled the DIMM memory.

� System password forgotten.

Clear the password and reset it. See “Clearing YourPassword” in Chapter 6.

Diskette Drive Problems Check the following problems to see the possible cause andsolution.

� Diskette won't load.

Check that the diskette is being loaded correctly.

Check that the system and monitor power lamps are onand the power-on screen appears.

Check that the diskette is formatted. If not, format it.See your operating system documentation.

Check that the diskette size is 1.44 MB.


If the diskette drive busy lamp does not light when youload the diskette, try a different diskette. If this loads, theproblem is in the software.

� Non-System Disk or Disk Error message displayed.

If you are trying to boot from the diskette drive, insert adiskette with system files into drive A.

If a bootable diskette does not boot, use the Setup Utilityto verify that the initial boot parameter is set to diskettedrive A and not a hard disk.

Monitor Problems Check the following problems to see the possible cause andsolution.

� Monitor screen is dark or the display is hard toread.

Check that the monitor is on.

Check that the monitor power cable is connected to themonitor and a power outlet, the monitor signal cable isconnected to the system, and the brightness and contrastcontrols are adjusted.

Press the space bar or move the mouse to take thesystem out of the power management mode.

� Distorted image appears on your monitor screen.

Adjust the monitor’s video controls. If this does not help,turn the monitor off for several seconds, then back on.

� There is constant movement on the screen.

A magnetic field is affecting your monitor. Move anydevices (fan, motor, another monitor) that generatemagnetic fields away from your monitor.


� The screen display is fuzzy or flickering; graphicscharacters or garbage appears on the screen.

Check that your monitor is set up correctly and that allconnections have been made.

Check that the video refresh rate and video driver arecorrect.

Click the right mouse button anywhere on the Windowsdesktop and a menu appears. Click on Properties and theDisplay Properties window appears.

Keyboard/Mouse Problems Check the following problem to see the possible cause andsolution.

� Mouse or keyboard does not respond.

You may have connected the mouse and keyboard afterturning on your system. Turn the system off, make surethe mouse and keyboard are connected, and turn thesystem back on.

� Image appears on screen but nothing happenswhen you use the mouse or keyboard.

Tighten the keyboard or mouse cable connection.

If this does not help, turn off the system, wait five ormore seconds, and turn on the system.


Serial Port Problems Check the following problems to see the possible cause andsolution.

�� Serial port 2 does not work

Serial port 2 is disabled by default. To use serial port 2(also known as COM2, or serial port B), you mustenable it through the BIOS Setup Utility.

See “Enabling a Serial Port” in Chapter 5 for moreinformation.

IR Port Problems Check the following problems to see the possible cause andsolution.

�� The IR port does not work

To use an infrared device with a system runningWindows 95, you must enable Serial Port B (COM2),and also set Serial Port B Mode to IrDA through theBIOS Setup Utility.

See “Using the IR Port” in Chapter 2 for moreinformation.

CD-ROM Problems Check the following problems to see the possible cause andsolution.

� The system does not see the CD-ROM reader.

The drive designation is wrong and should be changed.The drive designation for the CD-ROM reader dependsupon the storage device configuration in your system. Tofind out what drive designation letter is assigned to yourCD-ROM reader, double click My Computer on theWindows 95 or Windows NT 4.0 desktop. The drivedesignation is below the CD-ROM reader icon.


Alternatively, open Windows Explorer and scroll downthe list of folders until you locate the CD-ROM readericon. The drive designation is beside the icon.

� The CD-ROM reader is not reading a disc.

Check that the disc is inserted in the CD tray with theprinted label side up.

Check that the disc is a data disc, not a music disc.

Try a different disc to see if the problem is limited to onedisc.

� The CD-ROM disc does not eject due to a powerfailure or software error.

Turn off the system and use the CD-ROM emergencyeject feature. Insert the pointed end of a paper clip intothe eject hole. Press inward on the clip to open the door.

� The CD-ROM plays music CDs but the sound is notheard. However, .WAV and .MIDI sounds can beheard when played.

Check that the cable connecting from the rear of theCD-ROM drive to the system board CD audio connectoris in place and secure.

Check the CD Audio volume setting.


Speaker Problems Check the following problems to see the possible cause andsolution.

� No sound from the speakers.

Check that the speaker power is on. Verify that allspeaker cable connections are correct and secure.

� Speaker volume is too low.

Adjust the volume control on the speaker. If the volumeis still too low, adjust the volume through the systemsoftware. See your Windows Multimedia online help.

� Sound is only coming from one speaker.

Balance the speaker output by adjusting the balance inthe sound software. See your Windows Multimediaonline help.

USING THE DIAGNOSTIC DISKETTE If you are unable to resolve your system’s problem usingthe Problem/Solutions topics in this chapter, NECCSDsuggests that you run the QA Plus® diagnostic diskette.

The diagnostic diskette permits quick testing of all majorsystem components, individual testing of different systemcomponents, and access to various testing options.

To run diagnostics, insert the diagnostic diskette intodrive A: with the system unit off. Power on the system. Thesystem boots from the diskette and provides you with thetest options.


REPLACING THE BATTERY All system boards use a battery to maintain systemconfiguration information. Your system uses a coin-cellbattery mounted on the system board (see the followingfigure). If it fails to maintain system configurationinformation, replace it with an identically rated battery fromthe same manufacturer.

! CAUTION Removing the battery from the system boardcauses the computer to lose system configurationinformation. Prior to removing the battery, run theSetup Utility (see Chapter 4) and print out or writedown your system configuration settings. Then youcan restore your system to its previous settings.

! WARNING The battery can explode if it is incorrectly replacedor improperly discarded. Use only the same batteryor an equivalent type recommended by themanufacturer when replacing the battery.

Lithium acts as a catalyst when exposed to waterand causes spontaneous combustion on contact.Discard used batteries according to themanufacturer’s instructions.


If you need to replace the battery, follow these steps:

1. Turn off and unplug the computer and any externalcomponents connected to it.

2. Remove the system unit cover (see “Removing theSystem Unit Cover” in Chapter 5). Observe all safetyprecautions when removing the cover.

3. Slide the system board out of the chassis (see“Removing the System Board” in Chapter 5).

4. Locate the battery socket on the system board.

NOTE

This procedure is for system boards using the3-volt lithium battery shown in the following figure.

Locating the battery socket on the system board

5. Carefully lift the battery clip until there is enough spaceto slide the battery out of the socket.


! CAUTION To maintain a tight battery contact with the socket,do not over-bend the battery clip.

6. Remove the battery and discard in accordance with themanufacturer’s instructions.

Removing the battery

7. Carefully lift the clip on the battery socket.

8. With the positive (+) side facing up, slide the newbattery into the socket.

9. Slide the system board back into the chassis (see“Replacing the System Board” in Chapter 5).


11. Connect external peripherals and power cables.

12. Run the Setup Utility to reconfigure your systemparameters (see “The Setup Utility” in Chapter 4).


GETTING HELP If you tried correcting problems yourself and were notsuccessful, you may want to try one or more of thefollowing 24-hour services for answers to your questions.(Some services require a modem or fax machine.)

� NECCSD FaxFlashSM Service

� NECCSD Bulletin Board System

� NECCSD on America Online Service

� NECCSD on CompuServe Online Service

� E-mail to NECCSD Technical Support Services througha commercial online service or the Internet

� Fax Service to NECCSD Technical Support Services

� Internet

� NECCSD Technical Support Services

If you still need help, continue with the suggestions thatfollow.

Getting Help From Your Company If you are in a company, the best source of help may beinternal. Your company may have designated centralsupport personnel to whom you can go when you haveproblems.

Getting Help From Your NECCSD Dealer The NECCSD dealer from whom you purchased yoursystem is a good source of help and should be contacted.The dealer is backed by complete support resources andprograms within NECCSD.


Getting Help From NECCSD Technical Support Center Help is available to you through the NECCSD TechnicalSupport Center. (International customers should check withtheir sales provider.)

Direct assistance is available 24 hours a day, 7 days aweek. Call the NECCSD Technical Support Center, tollfree, at 1-800-632-4565 (for the U.S. only) for thefollowing support.

� System hardware — toll-free phone support is limited tothe length of the standard warranty.

For hardware support after the standard warranty, getsystem hardware support for a fee.

� Preinstalled software — toll-free phone support for90 days from the time of your first call to the NECCSDTechnical Support Center.

After the initial 90 days, get preinstalled softwaresupport for a fee.

Please have available your system’s name, model number,serial number, and as much information as possible aboutyour system’s problem before calling.

For outside the U.S., please contact your local NECCSDsales provider.


NECCSD Warranty/Non-Warranty Repair Service NECCSD repair service is designed to support yourwarranty and non-warranty service activity.

Before you call for repair service, see the previous sectionsin this chapter to determine if you can solve the problemyourself, within your company, through your dealer, or withthe help of a technician from the NECCSD TechnicalSupport Center.

If your system requires repair service from NECCSD, call1-800-632-4565 (United States and Canada only).

If you are outside the U.S. and Canada, please contact yourlocal NECCSD sales provider.

Setting Up a Healthy Work Environment A-1

Setting Up a HealthyWork Environment

! WARNING Prolonged or improper use of a computer workstationmay pose a risk of serious injury. To reduce your risk ofinjury, set up and use your computer in the mannerdescribed in this appendix.

Contact a doctor if you experience pain, tenderness,swelling, burning, cramping, stiffness, throbbing, weak-ness, soreness, tingling and/or numbness in the hands,wrists, arms, shoulders, neck, back, and/or legs.

MAKING YOUR COMPUTER WORK FOR YOU Computers are everywhere. More and more people sit atcomputers for longer periods of time. This appendix explainshow to set up your computer to fit your physical needs. Thisinformation is based on ergonomics — the science of makingthe workplace fit the needs of the worker.

Some nerve, tendon, and muscle disorders (musculoskeletaldisorders) may be associated with repetitive activities,improper work environments, and incorrect work habits.Examples of musculoskeletal disorders that may beassociated with certain forms of repetitive activities include:carpal tunnel syndrome, tendinitis, tenosynovitis, deQuervain’s tenosynovitis, and trigger finger, as well asother nerve, tendon, and muscle disorders.

A

A-2 Setting Up a Healthy Work Environment

Although some studies have shown an association betweenincreasing hours of keyboard use and the development ofsome musculoskeletal disorders, it is still unclear whetherworking at a computer causes such disorders. Some doctorsbelieve that using the keyboard and mouse may aggravateexisting musculoskeletal disorders.

Some people are more susceptible to developing thesedisorders due to preexisting conditions or psychosocialfactors (see “Preexisting Conditions and PsychosocialFactors” later in the appendix).

To reduce your risk of developing these disorders, follow theinstructions in this appendix. If you experience discomfortwhile working at your computer or afterwards, even at night,contact a doctor as soon as possible. Signs of discomfortmight include pain, tenderness, swelling, burning, cramping,stiffness, throbbing, weakness, soreness, tingling and/ornumbness in the hands, wrists, arms, shoulders, neck, back,and/or legs.


ARRANGE YOUR EQUIPMENT Arrange your equipment so that you can work in a naturaland relaxed position. Place items that you use frequentlywithin easy reach. Adjust your workstation setup to theproper height (as described in this appendix) by loweringthe table or stand that holds your computer equipment orraising the seat height of your chair. To create more deskspace, you can put your computer base on the floor.

Adjustyour chair

Adjustyour keyboard

and mouse

Adjustyour monitor


ADJUST YOUR CHAIR Your chair should be adjustable and stable. Vary yourposture throughout the day.

Check the following:

� Keep your body in a relaxed yet upright position. Thebackrest of your chair should support the inward curveof your back.

� Use the entire seat and backrest to support your body.Tilt the backrest slightly backwards. The angle formedby your thighs and back should be 90° or more.


� Your seat depth should allow your lower back to com-fortably contact the backrest. Make sure that the backsof your lower legs do not press against the front ofthe chair.

� Extend your lower legs slightly so that the angle betweenyour thighs and lower legs is 90° or more.

� Place your feet flat on the floor. Only use a footrestwhen attempts to adjust your chair and workstation failto keep your feet flat.

� Be sure that you have adequate clearance between thetop of your thighs and the underside of your workstation.

� Use armrests or forearm supports to support your forearms.If adjustable, the armrests or forearm supports shouldinitially be lowered while all the other adjustments dis-cussed in this appendix are made. Once all these adjust-ments are completed, raise the armrests or adjust theforearm supports until they touch the forearms and allowthe shoulder muscles to relax.


ADJUST YOUR INPUT DEVICES

Follow these points in positioning your keyboard andmouse.

� Position your keyboard directly in front of you. Avoidreaching when using your keyboard or mouse.

� If you use a mouse, position it at the same height as thekeyboard and next to the keyboard. Keep your wristsstraight and use your entire arm when moving a mouse.Do not grasp the mouse tightly. Grasp the mouse lightlyand loosely.

� Adjust the keyboard height so that your elbows are nearyour body and your forearms are parallel to the floor,with your forearms resting on either armrests or forearmsupports, in the manner described previously. If you donot have armrests or forearm supports, your upper armsshould hang comfortably at your sides.

� Adjust your keyboard slope so that your wrists arestraight while you are typing.


� Type with your hands and wrists floating above the key-board. Use a wrist pad only to rest your wrists betweentyping. Avoid resting your wrists on sharp edges.

� Type with your wrists straight. Instead of twisting yourwrists sideways to press hard-to-reach keys, move yourwhole arm. Keep from bending your wrists, hands, orfingers sideways.

� Press the keys gently; do not bang them. Keep yourshoulders, arms, hands, and fingers relaxed.


ADJUST YOUR MONITOR Correct placement and adjustment of the monitor can reduceeye, shoulder, and neck fatigue. Check the following whenyou position the monitor.

� Adjust the monitor height so that the top of the screen isat or slightly below eye level. Your eyes should lookslightly downward when viewing the middle of thescreen.

� Position your monitor no closer than 12 inches and nofurther away than 28 inches from your eyes. The optimaldistance is between 14 and 18 inches.


� Rest your eyes periodically by focusing on an object atleast 20 feet away. Blink often.

� Position the monitor at a 90° angle to windows and otherlight sources to minimize glare and reflections. Adjustthe monitor tilt so that ceiling lights do not reflect onyour screen.

� If reflected light makes it hard for you to see yourscreen, use an anti-glare filter.

� Clean your monitor regularly. Use a lint-free, non-abrasive cloth and a non-alcohol, neutral, non-abrasivecleaning solution or glass cleaner to minimize dust.

� Adjust the monitor’s brightness and contrast controls toenhance readability.

� Use a document holder placed close to the screen.

� Position whatever you are looking at most of the time(the screen or reference material) directly in front of youto minimize turning your head while you are typing.

� Get regular eye check-ups.


VARY YOUR WORKDAY If you use your computer for prolonged periods, followthese instructions.

� Vary your tasks throughout the day.

� Take frequent short breaks that involve walking, stand-ing, and stretching. During these breaks, stretch musclesand joints that were in one position for an extended periodof time. Relax muscles and joints that were active.


� Use a timer or reminder software to remind you totake breaks.

� To enhance blood circulation, alter your sitting postureperiodically and keep your hands and wrists warm.

NOTE

For more information on workstation setup,see the American National Standard for HumanFactors Engineering of Visual Display TerminalWorkstations. ANSI/HFS Standard No. 100-1988.The Human Factors Society, Inc., P.O. Box 1369,Santa Monica, California 90406

PRE-EXISTING CONDITIONSAND PSYCHOSOCIAL FACTORS

Pre-existing conditions that may cause or make some peoplemore susceptible to musculoskeletal disorders include thefollowing: hereditary factors, vascular disorders, obesity,nutritional deficiencies (e.g., Vitamin B deficiency),endocrine disorders (e.g., diabetes), hormonal imbalances,connective tissue disorders (e.g., arthritis), prior trauma(to the hands, wrists, arms, shoulders, neck, back, or legs),prior musculoskeletal disorders, aging, fluid retention due topregnancy, poor physical conditioning and dietary habits,and other conditions.

Psychosocial factors associated with these disorders include:workplace stress, poor job satisfaction, lack of support bymanagement, and/or lack of control over one’s work.

Contact a doctor if you experience pain, tenderness, swel-ling, burning, cramping, stiffness, throbbing, weakness,soreness, tingling and/or numbness in the hands, wrists,arms, shoulders, neck, back, and/or legs.


CHECKING YOUR COMFORT:HOW DO YOU MEASURE UP?

Use this checklist to see if you are setting up your workenvironment to fit your physical needs.

Checking Your Chair� Do you sit in an upright position with the backrest sup-

porting your lower back?

� When sitting, are your feet flat on the floor?

� Do you periodically adjust your chair and your posture?

Checking Your Keyboard� Is your keyboard angled so your wrists are straight when

you type?

� Is your keyboard directly in front of you?

� Do you avoid resting your wrists on sharp edges?

� Do you press the keys gently and not bang on them?

Checking Your Mouse� Is your mouse at the same height as the keyboard and

next to the keyboard?

� Are your wrists straight and your touch light whenmoving the mouse?

Checking Your Monitor� Did you adjust your monitor so that the top of the screen

is at or slightly below eye level?

� Do you periodically rest your eyes by blinking often orlooking away from the screen?

� Is your monitor no closer than 12 inches and no furtheraway than 28 inches from your eyes?

� Do you use a document holder placed close to the screen?


Checking You� Is your work area set up to promote a natural and relax-

ing working position with frequently used work itemswithin close reach?

� Do you take frequent short breaks?

� Do you stretch and walk during your breaks?

� Do you vary your tasks during the day?

� Do you have regular eye checkups?

� Do you contact your doctor if you feel any sustaineddiscomfort?

For more information on workstation setup, see the AmericanNational Standard for Human Factors Engineering of VisualDisplay Terminal Workstations. ANSI/HFS Standard No.100-1988. The Human Factors Society, Inc., P.O. Box1369, Santa Monica, California 90406

This appendix was prepared in consultation with Dr. DavidRempel of the University of California/San FranciscoErgonomics Program and Mr. M.F. Schneider ofHUMANTECH, Inc., Ann Arbor, Michigan.

System Specifications B-1

System Specifications

The following specifications are standard except wherenoted.

System specifications are listed by component.

System Processor Pentium Processor Clock Rate

� 166-MHz processor 166-MHz internally, 66-MHzexternally


MMX Processor Clock Rate




Processor Support

� 32-bit addressing

� 64-bit data

� MMX processor enhances audio, video, and 3D graphicsperformance

B

B-2 System Specifications

PGA Processor Socket The system comes equipped with the latest 321-pin zero-insertion-force (ZIF) socket (Socket 7) for easy processorupgrades with next-generation processors.

Standard Random Access Memory (RAM) Standard RAM minimum of 16 MB of SynchronousDynamic Random Access Memory (SDRAM) installed inone of two industry-standard dual in-line memory module(DIMM) sockets on system board

Total Memory support for up to 256 MB of high-speedRAM in two memory module sockets on system board

Memory module type gold-plated, non-parity, 10- or12-ns SDRAM modules

Expansion supported in 16-MB, 32-MB, 64-MB, and128-MB DIMMs

Cache Memory� pipelined 32-bit addressing

� 64-bit data

� 512 KB of pipeline burst secondary cache integrated onsystem board; direct mapped write-back and write-through organization

Read Only Memory (ROM) Flash ROM 2 Mbit


Video Window RAM (WRAM) Standard video memory 2 MB of SGRAM

Graphics support:

� 1280 by 1024 pixels, up to 256 colors

� 1024 by 768 pixels, up to 64K colors

� 800 by 600 pixels, up to 16M colors

� 640 by 480 pixels, up to 16M colors.

Factory setting 800 by 600 with 256 colors

Calendar Clock Year/Month/Day/Hour/Minute/Second/.01 Second;maintained by battery backup module

Battery Type Real Time Clock (RTC) battery module

Input/Output (I/O) Facilities Industry-Standard Interfaces integrated on the system board

� Parallel bidirectional, ECP/EPP support; one 25-pinconnector

� Serial two high-speed RS-232C ports using 16550UART, support transfer rates up to 115.2 KB persecond; 9-pin connectors

� Universal Serial Bus (USB) two USB ports, supporttwo USB peripherals directly to the system; withappropriate connector, each port supports up to 127daisy-chained devices; supports 12 megabits (Mbs) persecond

� VGA Video Monitor supports standard, super, andhigh-resolution VGA modes; 15-pin connector(D-shell)


� Keyboard PS/2-compatible, 6-pin connector (miniDIN)

� Mouse PS/2-compatible, 6-pin connector (mini DIN)

� Microphone In supports a microphone or other audioinput device for recording audio information in your datafiles, or broadcasting audio

� Line Out supports an amplified output device.

Industry-Standard Interfaces integrated on the riser board

� IDE

dual IDE channels; both supporting one Ultra DMAIDE device

CD-ROM reader and hard disk on separate channels

support for up to 33.3 MB/second 32-bit transferson PCI bus

support for a total of four IDE devices; 40-pinconnectors

support for PIO mode 3 and mode 4

� Diskette Drive supports two diskette drives, 1.2-MBand 1.44-MB; 34-pin connector

� CD Audio In Connector

� Modem In Connector

Device Slots I/O Bus PCI/ISA

� Desktop model three expansion slots

One 8-/16-bit ISA slot (supports 1/2-length cards)

One 32-bit PCI slot

One shared ISA/PCI slot


� Minitower model five expansion slots

One 8-/16-bit ISA slot

Three 32-bit PCI slots

One shared ISA/PCI slot (does not support PCI BusMaster cards)

Graphics S3 ViRGE/GX on system board

� 2D/3D video/graphics accelerator, 170-MHzRAMDAC, and clock synthesizer integrated in a singlechip

� Video Memory 2 MB of video SGRAM

� S3 Streams Processor technology for video playback

� Supports SGRAM

� Graphics Support

1280 by 1024 pixels, up to 256 colors

1024 by 768 pixels, up to 64K colors

800 by 600 pixels, up to 16M colors

640 by 480 pixels, up to 16M colors

� Text

80 columns by 25 lines




Sound System Based on Yamaha OPL3-SA3 hardware in systems withaudio on system board

� Compatible with Sound Blaster Pro™, Sound Blaster™2.0, Ad Lib™, MPU-401, and Microsoft® WindowsSound System™ for PC sound applications

� Stereo jacks microphone in and line out

� Built-in 16-bit sigma-delta stereo CODEC

� Dual DMA channel and built-in FIFOs for full duplexsimultaneous playback and record in 16-bit stereo

� Programmable sample rate from 5.5 KHz to 48 KHz forrecording and playback

� 6-bit (64 steps) master volume control

� IMA-compatible adaptive differential pulse codemodulation (ADPCM), A-Law and u-Lawcompression/decompression

� Built in 6-channel stereo mixer; supports 3-channelanalog input

� Software programmable ISA bus interface (DMA,Interrupt, I/O address)

� Power down mode, dual master clock input

� Sound Retrieval System (SRS) for 3D sound effects


Speakers Goldtron 8-watt set

� Magnetically shielded

� Speaker Controls

Power-on/off button

Power indicator lamp

Volume control

Treble control

Bass control

� Subwoofer output jack

� Mini-stereo headphone jack

� External DC jack

� AC adapter 120 V to 12 V

� Detachable cables

Altec Lansing 9-watt system

� Frequency Response 90 Hz - 20 kHz

� Operating voltage 15 VDC

� Sensitivity 300 mV

� Speaker Controls

Power-on/off button

Power indicator lamp

Volume control

Treble control

� Subwoofer output jack

� External DC jack

� AC adapter

� Detachable cables

� Weight 5 lb.


Dimensions Desktop System Unit

� Height 4.7 in.

� Width 18 in.

� Depth 16 in.

� Weight starting at 22 lb.

Minitower System Unit

� Height 17 in.

� Width 8.5 in.

� Depth 18 in.

� Weight starting at 28 lb.

Keyboard

� Height 1.6 in. (40.6 mm)

� Width 19.0 in. (482.6 mm)

� Depth 8.4 in. (213.3 mm)

� Weight 3.5 to 4 lb.

Weights are average and depend upon the systemconfiguration.

Power Universal Power Supply NLX200 Watt, 115/230 Volt

Power Management Partial- and full-power reductions,suspend button

Operating Environment Temperature — 50° F to 95° F (10° C to 35° C)

Relative Humidity — 20% to 80%

Limited Warranty C-1

Limited Warranty

NEC Computer Systems Division, Packard Bell NEC, Inc.(hereinafter “NECCSD”) warrants this Product to be freefrom defects in material and workmanship under thefollowing terms:

HOW LONG IS THE WARRANTY? Labor and parts are warranted for three (3) years from thedate of the first consumer purchase in the U.S.A., Canada,and selected countries. Year one is on-site; years two andthree are on a return-to-service-center basis. Spare parts arewarranted for ninety (90) days.

WHO IS PROTECTED? This warranty is non-transferable and may be enforced onlyby the first consumer purchaser.

WHAT IS COVERED AND WHAT IS NOT COVERED? Except as specified below, this warranty covers all defectsin material and workmanship in the PowerMate DesktopComputer.

1. Any product which is not distributed in the U.S.A. orCanada by NECCSD, or by an authorized NECCSDdealer or distributor. If you are uncertain as to whether adealer is authorized, please contact NECCSD or1-800-632-4565.

2. Any Product on which the serial number has beendefaced, modified or removed.

C

C-2 Limited Warranty

3. Damage, deterioration or malfunction resulting from, butnot limited to:

a. Accident, misuse, abuse, neglect, fire, water,lightning or other acts of nature, unauthorizedProduct modification, or failure to followinstructions supplied with the product.

b. Repair or attempted repair by anyone notauthorized by NECCSD.

c. Any shipment of the Product (claims must bepresented to the carrier).

d. Removal or installation of the Product.

e. Any other cause which does not relate to a Productdefect.

4. Cartons, carrying cases, pens, external cabinets,magnetic media, or any accessories used in connectionwith the Products.

5. This warranty covers only NECCSD-suppliedcomponents. Service required as a result of third partyProducts is not covered under this warranty.

WHAT WE WILL PAY FOR AND WHAT WE WILL NOT PAYFOR

We will pay labor and material expenses for covered items,but we will not pay for the following:

1. Removal or installation charges.

2. Costs of initial technical adjustments (set-up), includingadjustment of user controls. These costs are theresponsibility of the NECCSD dealer from whom theProduct was purchased.

3. Payment of shipping and related charges incurred inreturning the Product for warranty repair.


HOW YOU CAN GET WARRANTY SERVICEYear One

For the first year, NECCSD provides an on-site limitedwarranty for all PowerMate Series Computers installedwithin a 50-mile radius of an NECCSD TotalServicePreferred Dealer location or NECCSD authorized thirdparty maintenance organization.

On-site warranty service is available Monday throughFriday during normal business hours, exclusive ofNECCSD holidays.

Such on-site warranty service may be obtained bycontacting your local NECCSD TotalService PreferredDealer or calling 1-800-632-4565. Beyond the 50-mileradius, travel charges will be applied. Alternatively, youmay obtain warranty service in the same manner as theprocedure for years two and three, below.

Years Two and Three To obtain warranty service during years two and three ofthe warranty terms, you must return this Product to aNECCSD authorized service center or directly to aNECCSD factory for repair. Packaging material used totransport the Product to an authorized repair facility is theresponsibility of the owner. Packaging should be suitable toreduce risk of damage to the Product in transit. Damage inshipping is the responsibility of the shipping party.

C-4 Limited Warranty

LIMITATION OF DAMAGES AND IMPLIED WARRANTIES NECCSD’S SOLE LIABILITY FOR ANY DEFECTIVEPRODUCT IS LIMITED TO THE REPAIR ORREPLACEMENT OF THE PRODUCT AT OUROPTION. NECCSD SHALL NOT BE LIABLE FOR:

1. DAMAGE TO OTHER PROPERTY CAUSED BYANY DEFECTS IN THIS PRODUCT, DAMAGESBASED UPON INCONVENIENCE, LOSS OF USEOF THE PRODUCT, LOSS OF TIME OR DATA,LOSS OF SOFTWARE, COMMERCIAL LOSS; OR

2. ANY OTHER DAMAGES, WHETHERINCIDENTAL, CONSEQUENTIAL OROTHERWISE.

THIS WARRANTY IS EXCLUSIVE AND IS IN LIEUOF ALL OTHER WARRANTIES, EXPRESS ORIMPLIED, INCLUDING BUT NOT LIMITED TO, THEIMPLIED WARRANTIES OF MERCHANTABILITYOR FITNESS FOR A PARTICULAR PURPOSE. SOMESTATES DO NOT ALLOW THE EXCLUSION OFIMPLIED WARRANTIES OR THE LIMITATION OREXCLUSION OF LIABILITY FOR INCIDENTAL ORCONSEQUENTIAL DAMAGES; THEREFORE, THEABOVE EXCLUSIONS OR LIMITATIONS MAY NOTAPPLY TO YOU.

HOW STATE LAW RELATES TO THE WARRANTY This warranty gives you specific legal rights, and you mayalso have other rights which vary from state to state.


FOR INFORMATION, TELEPHONE 1-800-632-4565 NOTE: All Products returned to NECCSD for serviceMUST have prior approval; this may be obtained by callingthe above number.

NECCSD Products are warranted in accordance with theterms of the applicable NECCSD limited warranty. Productperformance is affected by system configuration, software,the application, customer data, and operator control of thesystem, among other factors. While NECCSD Products areconsidered to be compatible with many systems, the specificfunctional implementation by the customers of the Productmay vary. Therefore, the suitability of a Product for aspecific purpose or application must be determined by thecustomer and is not warranted by NECCSD.

Index-1

A

Advanced menu (BIOS Setuputility), 4-10

America Online, 7-6Audio connectors, 1-18Auto-repeat delay (keyboard), 4-16Auto-repeat rate (keyboard), 4-16

B

Backing up, 2-19Backup unit, 1-12Battery, 8-9

replacing, 8-9BIOS Setup Utility, 4-1

Advanced menu, 4-10Boot menu, 4-22Exit menu, 4-25Main menu, 4-6Maintenance menu, 4-25navigation keys, 4-5Power menu, 4-21Security menu, 4-17starting, 4-3uses, 4-2

Boardsaudio, 3-1expansion, 5-1, 5-17fax/modem, 3-1network, 3-1riser, B-4SCSI adapter, 3-1

system, 3-5, 5-26, B-3video, 3-1

Boot menu (BIOS Setup utility),4-22

Boot order, 4-23Bulletin Board System, 7-4

C

Cablesdesktop, 5-45diskette drive, 5-47IDE device, 5-48minitower, 5-46PCMCIA device, 5-50power, 5-50SCSI device, 5-49strain-relief loop, 5-3

Cablingdiskette drive, 5-54external SCSI device, 5-75IDE device, 5-51internal SCSI device, 5-52parallel printer, 5-70PCMCIA device, 5-53serial device, 5-72storage device, 5-51USB devices, 5-76Wake on LAN, 5-24

Cache, 3-5Caps lock, 2-7CD Restore

selecting restore options, 4-45

Index

Index-2

CD-ROM reader, 1-8, 2-12, 3-1busy lamp, 1-10eject/retract button, 1-9, 1-10emergency eject, 1-10headphone jack, 1-9jumper settings, 6-11, 6-12problems, 8-6tray, 1-10volume control, 1-9

CDscleaning, 2-13loading, 2-14removing, 2-14

Chassis, 3-4desktop, 3-3minitower, 3-4

Chassis floorremoving, 5-15replacing, 5-17

Checking system memory, 5-31Cheyenne Backup, 4-33Cleaning

CD, 2-13monitor screen, 2-23mouse, 2-24your system, 2-23

CMOSbattery replacement, 8-9

CompuServe, 7-7Configuration, 3-1

CD-ROM reader jumper settings,6-11, 6-12

enabling a serial port, 2-16, 5-73fax/modem board jumper

settings, 6-13hard disk drive jumper settings,

6-8, 6-9, 6-10

IDE device primary/secondarymaster/slave, 5-42

IR port, 2-16keyboard, 4-15password clear jumper settings,

6-5software, 3-2system board jumper settings, 6-2tape backup unit jumper settings,

6-14Zip drive jumper settings, 6-13

Connectors, 1-18fax/modem ports, 1-20keyboard port, 1-20line out, 1-18microphone in, 1-18mouse port, 1-20network board, 1-21printer, 1-20serial port, 1-20USB, 1-20, 3-12VGA monitor, 1-18

Cover removaldesktop, 5-4minitower, 5-8

Cover replacementdesktop, 5-6minitower, 5-12

D

Data storage devices, 5-38Date, setting, 2-4Desktop

cables, 5-45chassis, 3-3

Device slots, 3-3, 3-4

Index-3

Diagnostics, 8-8QA Plus, 8-8

DIMMsinstalling, 5-33memory, 3-5removing, 5-32supported, 3-6upgrading, 5-31

Disk lamp, 1-6Diskette

inserting, 2-10QA Plus Pro, 3-2removing, 2-12

Diskette drive, 1-7cable, 5-47cabling, 5-54problems, 8-3release button, 1-8selecting in Setup, 4-7

DMI, 4-31event logging, 4-17

Documentation, xvi, 2-27online, 2-26

Drivers, 3-2

E

ECP. See Enhanced CapabilitiesPort

E-mail support, 7-8Enhanced Capabilities Port, 3-11Enhanced Parallel Port, 3-11EPP. See Enhanced Parallel PortError message, 8-1Exit menu (BIOS Setup utility),

4-25

Expansion boards, 5-1installing, 5-17, 5-20removing, 5-24

Expansion slots, 3-3, 3-4locating, 5-18

External options, 5-70external SCSI device, 5-75parallel printer, 5-70, 5-76SCSI device, 5-75serial device, 5-72USB devices, 5-76

F

Fan, 1-21Fax support, 7-8Fax/modem board, 3-1

connectors, 1-20jumper settings, 6-13

FaxFlash service, 7-2Features, 3-5

back, 1-16–1-22disk lamp, 1-6diskettes, 2-10Flash ROM, 3-8graphics, 3-9PCI local bus, 3-8power lamp, 1-6power saving, 1-5processor, 3-5reset button, 1-5system controls and lamps, 1-5

Flash ROM, 3-8Flash utility, 4-26Floor

removing, 5-15replacing, 5-17

Index-4

Front panelremoving, 5-55replacing, 5-59

Full Power On mode, 1-6

G

Graphics, 3-9, B-5MPEG, 3-9

Graphics accelerator, 3-9

H

Hard disk drivedesktop, 5-65jumper settings, 6-8, 6-9, 6-10minitower, 5-66

Headphones, 1-9Help, 8-12

from your company, 8-12from your NECCSD dealer, 8-12repair service, 8-14

I

IDE devicecables, 5-48cabling, 5-51configuring in setup, 4-8

Information services, 7-1America Online, 7-6CompuServe, 7-7E-mail support, 7-8fax support, 7-8Internet, 7-9NECCSD Bulletin Board System,

7-4NECCSD Diskette Fulfillment

Center, 7-10

NECCSD FaxFlash, 7-2NECCSD ftp site, 7-9NECCSD technical support, 7-10NECCSD World Wide Web

home page, 7-9World Wide Web, 7-9

Inserting5 1/4-inch devices, 5-62, 5-63CDs, 2-14diskettes, 2-10internal hard disk drives, 5-65,

5-66PC cards, 2-15tape cartridges, 2-15Zip disks, 2-15

Installing3 1/2-inch drives, 5-635 1/4-inch devices, 5-61expansion boards, 5-17, 5-20

Internet, 7-9Interrupt controller, 3-6IR port

problems, 8-6IR window, 1-6IrDA data transfer, 1-6

J

Jumper settingsCD-ROM reader, 6-11, 6-12fax/modem board, 6-13hard disk drive, 6-8, 6-9, 6-10password clear, 6-5system board, 6-2tape backup unit, 6-14Zip drive, 6-13

Index-5

K

Key click, 4-15Keyboard

application key, 2-6auto repeat delay, 4-16auto-repeat rate, 4-16configuring, 4-15connecting, 1-20cursor control keys, 2-6features, 4-15function keys, 2-6key click, 4-15keypad, 2-6Num Lock, 4-15port, 1-20problems, 8-5typewriter keys, 2-6using, 2-4Windows keys, 2-6

Keypad, 2-6

L

LampsCaps lock, 2-7CD busy, 1-10disk, 1-6diskette drive busy, 1-8Num lock, 2-7power, 1-6scroll lock, 2-7tape backup unit, 1-13Zip, 1-14

LANDesk Client Manager, 4-27Cheyenne Backup, 4-33DMI, 4-31NEC MagicEye Capabilities,

4-31

NEC Security, 4-33PC health indicator, 4-28

LDCM. See LANDesk ClientManager

Line out jack, 1-18Loading CDs, 2-14Locating expansion slots, 5-18

M

Main menu (BIOS Setup utility),4-6

Maintenance menu (BIOS Setuputility), 4-25

Master device, 5-42Math coprocessor, 3-5Memory, 3-5

checking, 5-31Microphone

features, 1-18jack, 1-18

Minitowercables, 5-46chassis, 3-4

Minitower stand, 1-3, 1-15, 2-21,2-25, 5-1removing, 5-8, 5-9replacing, 5-13

Monitorproblems, 8-4, 8-6

Monitor screencleaning, 2-23

Mousecleaning, 2-24clicking, 2-8connecting, 1-20double clicking, 2-8dragging, 2-9

Index-6

port, 1-20pressing, 2-9problems, 8-5using, 2-7

MPEG, 3-9

N

NEC Help Center, 2-26NEC repair service, 8-14NEC Security, 4-33NEC Select Install CD, 4-34

operating system restore, 4-35restoring applications and drivers,

4-45selective application restore, 4-45

NECCSD Bulletin Board System,7-4

NECCSD Diskette FulfillmentCenter, 7-10

NECCSD FaxFlash, 7-2NECCSD Technical Support

Center, 8-13NECCSD Technical support

services, 7-10Network connectors, 1-21Non-warranty repair service, 8-14Num Lock, 2-7, 4-15

O

Online diagnostics, 8-8Online documentation, xvi, 2-26,

2-27Option installation, 5-1, 5-18, 5-27,

5-38, 5-54cover removal, 5-4expansion board, 5-17precautions, 5-2

P

Parallel port, 1-20Parallel printer

cabling, 5-70connecting, 5-70

Passwordclearing, 6-5setting, 4-18using, 4-20

PC card host, 1-11PC cards, 1-11

inserting, 2-15removing, 2-15

PC Health Indicator, 4-28inventory, 4-30managing workstations, 4-29monitoring PC health

Workstations, 4-29PC health meter, selecting, 4-29

PCI local bus, 3-8PCI/IDE channel, 5-42PCMCIA device, 1-11, 3-1

cable, 5-50cabling, 5-53

PortsECP, 3-11EPP, 3-11IDE, 3-11IR, 1-6

POST, 2-2Power

button, 1-5lamp, 1-6management, 2-17menu (BIOS Setup utility), 4-21socket, 1-21specifications, B-8

Index-7

Power supply, 1-21desktop model, 1-22fan, 1-21minitower model, 1-22power socket, 1-21voltage selector switch, 1-21

Power-On Self-Test, 2-2Primary PCI/IDE channel, 5-42Printer port, 1-20

connector, 1-20Printing, 2-20

within Windows, 2-21Problems

CD-ROM reader, 8-6common, 8-1diskette drive, 8-3IR port, 8-6keyboard/mouse, 8-5monitor, 8-4, 8-6serial port, 8-6speakers, 8-8system, 8-2

Processor, 3-5installing, 5-37Pentium, 3-5removing, 5-35upgrade, 5-35

Protecting your system, 2-21

R

RemovingCDs, 2-14DIMMs, 5-32diskettes, 2-12expansion boards, 5-24front panel, 5-55minitower chassis floor, 5-15

minitower stand, 5-8, 5-9PC cards, 2-15processor, 5-35system boards, 5-27tape cartridges, 2-15Zip disks, 2-16

Repair service, 8-14Replacing

3 1/2-inch drives, 5-635 1/2-inch devices, 5-61DIMMs, 5-33front panel, 5-59hard disk drives, 5-65, 5-66minitower chassis floor, 5-17minitower stand, 5-13processor, 5-37system board, 5-29system unit cover, 5-6, 5-12

Restoringapplications and drivers, 4-45files, 4-34the operating system, 4-35

Riser board, B-4

S

Safety precautions, 5-2Saving work, 2-19Scroll lock, 2-7SCSI, 5-49SCSI device

cabling, 5-52, 5-75connecting, 5-75

Secondary PCI/IDE channel, 5-42Security features, 2-18Security menu (BIOS Setup utility),

4-17Select Install CD, 4-34, 4-35, 4-45

Index-8

Serial devicecabling, 5-72connecting, 5-72

Serial ports, 1-20connectors, 1-20enabling, 5-73problems, 8-6

Services, 8-12Setting

a password, 4-18date and time, 2-4, 4-7

Setup menusAdvanced menu, 4-10Boot menu, 4-22Exit menu, 4-25Main menu, 4-6Maintenance menu, 4-25Power menu, 4-21Security menu, 4-17

Setup Utility (BIOS), 4-1Shipping procedures, 2-25Shutting down system, 2-3Slave device, 5-42Sound, 3-12Sound software, 1-23Speakerphone, 1-18Speakers, 1-23

AC adapter, 1-23controls, 1-23problems, 8-8

Specificationscache memory, B-2calendar clock, B-3device slots, B-4dimensions, B-8graphics, B-5input-output facilities, B-3

operating environment, B-8PGA processor socket, B-2power, B-8processor, B-1random-access memory, B-2read-only memory, B-2sound system, B-6speakers, B-7video memory, B-3

Stand, 1-3, 1-15, 2-21, 2-25, 5-1removing, 5-8, 5-9replacing, 5-13

StartingSetup utility, 4-3system, 2-1

Storage device installation, 5-39,5-40, 5-553 1/2-inch drives, 5-635 1/4-inch devices, 5-61cabling, 5-51device cables, 5-44device preparation, 5-42device slots, 5-39, 5-40replacing the front panel, 5-59

Strain-relief loop, 5-3Surge suppressor, 2-21Suspend mode, 1-6, 2-17, 2-18,

3-13System

care, 2-21cleaning, 2-23problems, 8-2shutdown, 2-3specifications, B-1startup, 2-1

Index-9

System board, 3-5, B-3interrupt controller, 3-6jumper settings, 6-2options, 5-26removing, 5-27replacing, 5-29

T

Tape backup unit, 1-12jumper settings, 6-14

Tape cartridgeinserting, 2-15removing, 2-15

Technical support, 7-10Time, setting, 2-4Troubleshooting, 8-1

common problems, 8-1NECCSD Technical Support

Center, 8-13online diagnostics, 8-8replacing the CMOS battery, 8-9

U

Universal Serial Bus port, 1-20Upgrading

processor, 5-35USB devices

cabling, 5-76USB ports, 3-12

V

VGA monitor connector, 1-18Voltage selector switch, 1-21Volume, 1-9, 1-23

W

Wake on LANcabling, 5-24

Warranty repair service, 8-14

Z

Zip diskinserting, 2-15removing, 2-16

Zip drive, 1-14, 3-1jumper settings, 6-13

(For United States Use Only)

FEDERAL COMMUNICATIONS COMMISSIONRADIO FREQUENCY INTERFERENCE STATEMENT

WARNING: Changes or modifications to this unit not expressly approved by theparty responsible for compliance could void the user’s authority to operate theequipment.

NOTE: This equipment has been tested and found to comply with the limits for aClass B digital device, pursuant to Part 15 of the FCC Rules. These limits are de-signed to provide reasonable protection against harmful interference in a residen-tial installation. This equipment generates, uses and can radiate radio frequencyenergy and, if not installed and used in accordance with the instructions, maycause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular in-stallation. If this equipment does cause harmful interference to radio or televisionreception, which can be determined by turning the equipment off and on, the useris encouraged to try to correct the interference by one or more of the followingmeasures.

� Reorient or relocate the receiving antenna.

� Increase the separation between the equipment and receiver.

� Connect the equipment to an outlet on a circuit different from the one towhich the receiver is connected.

Use shielded and properly grounded I/O cables and power cable to ensurecompliance of this unit to the specified limits of the rules.

(For Canadian Use Only)

This Class B digital apparatus meets all requirements of the Canadian Inter-ference-Causing Equipment Regulations.

Cet appareil numérique de la classe B repecte toutes les exigences duRèglement sur le matériel brouilleur du Canada.

BATTERY REPLACEMENT

A lithium battery in some computers maintains system configuration information.In the event that the battery fails to maintain system configuration information,NEC recommends that you replace the battery. See “Replacing the Battery” inChapter 8 of this guide for battery replacement information.

WARNING: There is a danger of explosion if the battery is incorrectly replaced.Replace only with the same or equivalent type recommended by the manufacturer.Discard used batteries according to the manufacturer’s instructions.

ATTENTION: Il y a danger d’explosion s’il y a replacement incorrect de labatterie. Remplacer uniquement avec une batterie du même type ou d’un typerecommandé par le constructeur. Mettre au rébut les batteries usagéesconformément aux instructions du fabricant.

BATTERY DISPOSAL

Do not place used batteries in your regular trash.

The nickel-cadmium or nickel metal-hydride batteries must be collected, recycled,or disposed of in an environmentally-approved manner.

The incineration, landfilling, or mixing of batteries with the municipal solidwaste stream is prohibited by law in most areas.

Return batteries to a federal or state approved battery recycler. This may be whereyour purchased the battery or a local seller of automotive batteries. InMINNESOTA, call 1-800-225-PRBA if further disposal information is required.

Contact your local waste management officials for other information regardingthe environmentally sound collection, recycling, and disposal of the batteries.

NEC Computer Systems Division,A Division of Packard Bell NEC, Inc.

DECLARATION OF CONFORMITY

We, the Responsible Party

NEC Computer Systems DivisionPackard Bell NEC, Inc.

1414 Massachusetts Ave.Boxborough, MA 01719

(978) 264-8000

declare that the product

NEC

POWERMATE ENTERPRISE DT

is in conformity with part 15 of the FCC Rules. Operation of thisproduct is subject to the following two conditions: (1) this devicemay not cause harmful interference, and (2) this device mustaccept any interference received, including interference thatmay cause undesired operation.

NEC Computer Systems Division,A Division of Packard Bell NEC, Inc.

DECLARATION OF CONFORMITY

We, the Responsible Party

NEC Computer Systems DivisionPackard Bell NEC, Inc.

1414 Massachusetts Ave.Boxborough, MA 01719

(978) 264-8000

declare that the product

NEC

POWERMATE ENTERPRISE MT

is in conformity with part 15 of the FCC Rules. Operation of thisproduct is subject to the following two conditions: (1) this devicemay not cause harmful interference, and (2) this device mustaccept any interference received, including interference thatmay cause undesired operation.