Proposal for PA’S Proposal for PA’S PAWSPAWS

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Better Options for Better Options for New Enterprises New Enterprises

(B.O.N.E.)(B.O.N.E.)

Better Options for New Better Options for New Enterprises (B.O.N.E.)Enterprises (B.O.N.E.)

What we do !What we do !Business Analysis using Statistical Process Business Analysis using Statistical Process Control principles to establish baseline Control principles to establish baseline reference points to evaluate business reference points to evaluate business profitability and develop recommendations for profitability and develop recommendations for significant improvement.significant improvement.Business proposals developed by B.O.N.E. for Business proposals developed by B.O.N.E. for specific customers including customer contact specific customers including customer contact management recommendations. Our studies management recommendations. Our studies have shown that customers contacted have shown that customers contacted regularly purchase products more often than regularly purchase products more often than those that are not.those that are not.

PA’S PAWPA’S PAWBusiness need:Business need:Accountants recently told the owners Accountants recently told the owners that profitability of last two quarters has that profitability of last two quarters has been low and he needs to get a better been low and he needs to get a better handle on his business.handle on his business.

The owners’ accountants recently The owners’ accountants recently referred Pa’s Paws to Better Options for referred Pa’s Paws to Better Options for New Enterprises (B.O.N.E.) to evaluate New Enterprises (B.O.N.E.) to evaluate business practices and recommend business practices and recommend procedures and policies for improving procedures and policies for improving profitability and customer contact.profitability and customer contact.

PA’S PAWSPA’S PAWS

Position upon which the Position upon which the solution is based.solution is based.

1)1) Track products to identify flow Track products to identify flow and margins.and margins.

2)2) Efficient use of employees and Efficient use of employees and improved customer contact.improved customer contact.

3)3) Accurate inventory control.Accurate inventory control.

PA’S PAWSPA’S PAWSMISSIONMISSIONTo provide the owners of man’s best friend with To provide the owners of man’s best friend with the highest quality products and customer the highest quality products and customer service.service.

BUSINESS DESCRIPTIONBUSINESS DESCRIPTIONPa’s Paws is a family-owned and operated pet Pa’s Paws is a family-owned and operated pet store, specializing in the sale of AKC registered store, specializing in the sale of AKC registered pure breed dogs. In addition to dogs Pa’s Paws pure breed dogs. In addition to dogs Pa’s Paws also offers a unique assortment of products and also offers a unique assortment of products and customer service.customer service.The management team consists of the husband The management team consists of the husband and wife, who are the owners of the business, and wife, who are the owners of the business, and a manager who is in charge when the and a manager who is in charge when the owners are not present.owners are not present.

PA’S PAWSPA’S PAWS

INFORMATION REQUIREMENTS OF INFORMATION REQUIREMENTS OF THE BUSINESSTHE BUSINESS

a)a) Comprehensive product flow Comprehensive product flow data showing shelf time, profit data showing shelf time, profit margins and any trends.margins and any trends.

b)b) Patterns and trends for Patterns and trends for customers showing opportunities for customers showing opportunities for more regular contact and store visits.more regular contact and store visits.

PA’S PAWSPA’S PAWSASSUMPTIONS (CONTRAINTS)ASSUMPTIONS (CONTRAINTS)

1)1) No inventory held longer than historical data No inventory held longer than historical data dictates.dictates.

2)2) Product sales tracked for date and time of sale to Product sales tracked for date and time of sale to identify any trends and/or stronger sales identify any trends and/or stronger sales associates.associates.

3)3) Product mix will be evaluated for shelf time and Product mix will be evaluated for shelf time and profit margin.profit margin.

4)4) Product mix will be adjusted to reflect those items Product mix will be adjusted to reflect those items that move quickly and have moderate profit that move quickly and have moderate profit margins.margins.

5)5) Sales and inventory will be evaluated daily.Sales and inventory will be evaluated daily.6)6) Primary suppliers are identified for each product.Primary suppliers are identified for each product.7)7) Each employee will appear on the schedule even if Each employee will appear on the schedule even if

not allocated work hours (vacations).not allocated work hours (vacations).8)8) All employees with the exception of the managers All employees with the exception of the managers

are on hourly wages.are on hourly wages.

Entity Relationship Entity Relationship DiagramDiagram

LINE ITEM

(Quantity)

PETI.D

D.O.BGenderName

#

ooo

EMPLOYEEI.D

D.O.BName

Social Security NumberJob Title

#

****

ADDRESSI.DLine 1Line 2CityStateZIP CodePhone (Business)Phone (Home)Phone (Fax)

#

o

o

oo

o

o

o

o

SUPPLIERI.DName

Product list onexternal database

#

*

SCHEDULE

Start

(Dates)

Finish

#

*

ORDER

DateI.D#

*

FOOD

OTHER

DOG

PRODUCT

GenderBreed

D.O.B

NameCode

Description

#

***

**

TRANSACTION

I.D

Date#

*

CUSTOMER

I.DNameD.O.B

#

o*

Runs from thesupplier’s database

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o wne db y

re p o rto n

sc he d uleo n

lo c a te da t

lo c a te da t

lo c a te da t

thelo c a tio no f

thelo c a tio no f

thelo c a tio no f

inc lud e

b e lo ngto

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p la c e do n

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Better Options Better Options for New for New

EnterprisesEnterprises

Wishes to thank Wishes to thank you for your time.you for your time.