Property Service Solutions to help your business thrive.

We understand Facilities Management

Effective Facilities Management involves controlling and coordinating

the daily - and strategic - management of buildings and facilities.

It provides owners and tenants with a safe environment while

protecting asset value. Multi-unit facilities can often require seven

days/week support and involve many stakeholders, each with their

own specific concerns and requirements.

Building and or Property Managers have an important role to play in

ensuring that owners’ assets are well managed and that property

values are optimised.

As a Building or Property Manager with multiple sites, you are tasked

to provide many things: resident and owner information and support,

conflict resolution, tenancy services, financial compliance and

efficient asset maintenance - while creating a harmonious

environment where long term, secure leases are sought after.

Greater Dandenong and Frankston area are home to state-of-the-art industrial estates and a rapidly expanding economy, providing real opportunities for professional and forward thinking businesses in the property space to grow.

Helping your property business to thriveYour business can grow much more effectively if you can

concentrate on providing the strategic services and support that

your customers value: developing closer relationships with owners

and tenants, managing the financials and overseeing projects that

will improve building running costs and optimize efficiencies.

Operations take time and careManaging services such as security, cleaning, gardens, garage

lighting, HVAC maintenance, smoke alarm inspections and

handymen takes time and care. These involve managing multiple

contractors, ensuring their compliance with WorkSafe, quality

assurance, scheduling, being available for emergency repairs and

recording the findings of key compliance inspections. This effort can

distract you from delivering client satisfaction - and sales.

That’s where we come in.You’re Covered provides a ‘one-stop shop’ management service.

We organise your building’s maintenance, scheduled servicing,

compliance and emergency repairs. We ensure that qualified,

professional tradespeople attend to your building’s requirements

and deliver customer satisfaction, freeing you up to concentrate on

what you do best.

Our team includes qualified trade specialists and maintenance staff,

all overseen by professional Operations Managers to ensure fast,

professional and reliable attention to your building’s needs. Spending too much time on Operations (which does not increase revenue) can cost you money, time - and growth opportunities.

Keeping your clients happy

As a Property Manager,

you add value beyond chasing

around after trades. A well

maintained site where issues

are identified and resolved

before tenants complain, gives

you more time to grow your

client base and build

your business.

Saving maintenance funds

Keeping your building

and equipment current,

running properly and

well-maintained will reduce

utility costs and extend asset

life. Pre-planning of regular

servicing (eg: air conditioning in

early spring) minimises break

down call outs at peak times

while keeping your

occupants comfortable.

Maintaining code compliance.

OHS, and legal concerns

mandate regular statutory

maintenance and inspections.

Our detailed records are most

important in the event of a

lawsuit or insurance

company discussions.

Ensuring everyone’s safe

No one wants to work in a

building or complex where they

feel unsafe. We minimise risks

and hazards through regular

inspections - replacing blown

light globes in dark car parks,

replacing expired fire

extinguishers, and removing

slippery moss from steps.

Strengthening resale value

Prospective owners and

tenants appreciate well

maintained buildings and

grounds - which in turn

command a better lease

and resale price.

5 reasons to engage us to manage your property services

Our property services offer is perfect for industrial estates, smaller offer blocks and

commercial facilities with shared areas.

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Here’s how we help you to focus on what you do best

Today Tomorrow

Management of scheduled, preventive and statutory maintenance such as:• Emergency and exit lighting and signs

• Evaporative cooling systems;

• Ducted central air conditioning, heating and cooling systems;

• Extraction systems – including kitchen canopies

• Fire and smoke detection and alarm systems;

• Fire Extinguishing Equipment - manifest/register management

Routine repair and maintenance services such as:• Cleaning of common areas, carparks, foyers and pathways

• Putting out and bringing in bins

• Garden and lawn maintenance

• Window and carpet cleaning

• Cleaning of roofs, gutters and downpipes;

• Handyman services: such as replacement of light globes,

broken hinges or locks

• Dumped waste removal

• Pest Control

• Tree maintenance

• Supply of consumables such as toilet paper, hand towels and

shower soap

Minor maintenance works project management such as:• Line Marking and painting

• Installation of assets such as vertical gardens, water tanks or

fencing

• Replacement and repair of fixed assets such as bike racks, shared

lunch facilities etc.

What we do

Service Level 1 Service Level 2 Service Level 3

Adhoc Building service Building Management

Fast and reliable attention to your ‘one off’ jobs. Management of small repair and installation projects

Professional delivery of scheduled maintenance and service contracts.

Total peace of mind, a one stop shop for owners/ tenants maintenance concerns and schedules for important compliance work.

Service level 1 All of Service level 1 PLUS All of Service Level 1 & 2 PLUS

1. On Call service

2. Completing work on an ‘as required’ basis to scope.

3. Sourcing of quotations where necessary.

4. Vetting of contractors for police checks and necessary qualifications.

5. Optional before and after photos

6. Job records logged by property for easy reporting to your stakeholders

Examples: Handyman call outs, annual exterior window cleaning, dumped waste removal, gutter replacement, solar panel installation.

1. Completing work on an annual service contract, to scope.

2. Preparation of SWMS and necessary OHS documentation to ensure contractors are compliant with Worksafe requirements whilst at your site.

3. Periodic quality assurance at site by an Operations Manager

4. Ongoing recommendations for improved efficiency and improvements in the contracted area.

5. Access to our online portal to track work undertaken and the upcoming schedule.

6. Optional SMS service to notify you a visit has been completed.

Examples: HVAC or smoke alarm servicing, cleaning or gardening contracts.

1. Access to 24/7 emergency line for urgent ‘make safe’ and repairs

2. Online portal access for central filing of compliance and inspection certificates

3. Scheduled work for compliance tracked and done

4. Itemised monthly statements for each property for easy reporting.

5. Scheduled site inspections by your own Operations Manager and review of checklist of maintenance items (per Table 1)

Examples: Ideal for property managers looking to grow geographically and building owners who want regular inspections and maintenance.

Price: Per job.Price: Annual fee includes service and management

Price: Monthly management fee per property in addition to

service contracts.

With quality building and grounds service in place, investments will maintain their value and desirability.