Project Kickoff-Aljariah Ford v1.1

8/3/2019 Project Kickoff-Aljariah Ford v1.1

http://slidepdf.com/reader/full/project-kickoff-aljariah-ford-v11 1/30

Al Jazirah Ford - Enterprise Portal

Project Kick off



Agenda

Introduction and Project Goals

Timelines and Milestones

Scope

Team Organization

Roles & Responsibilities



Introduction - Customer Profile

Al-Jazirah started selling Ford Vehicles in November 1987.

With Showrooms in each of the major provinces, Al-Jazirah is thesole distributor of Ford and Lincoln throughout Saudi Arabia

Al Jazirah Vehicles is the world's largest Ford Crown Victoriadealer for ten consecutive years, It is the largest Ford export spareparts dealer in the world and the dealer who owns the two largestFord showrooms and the largest parts warehouse in the world.



Introduction Project Goals

Automation of all Policies & Procedures

Complete Office automation

Paper less Work

Minimize clicks / navigation to critical information

Transparency

To provide the Employees with a collaboration tool.

Customer feedback, complaints tracking

Tracking & Traceability



Project Timelines

* The above timeline may change based on Requirements gathering



Project Scope

Functional

Employee Management

HR Management

Information Management

Customer Management

Utilities & Help Desk

Security Management

Document Management System

Technical

Implementation and Training at Single Location,

Saudi Arabia,Riyadh



Project Architecture



Development Model - SDLC

Requirement

Design

andArchitecture

Developmentand

Coding

Quality Assuranceand

Software Testing

UATand

Production Support



Stage wise Activities and Deliverables

Phase Description Deliverable

Planning and

requirements

Requirement gathering

and project plans

creation

SRS, Project Plan

Design Application Design User Interface

prototype

Development Development of the

portal

Testing Testing of theapplication is done by

QC Department

Functional Test Cases

Release Application Setup

Delivery Model



Project Team Organization



Steering Committee

Al-Jazirah Ford Members Project Champion - TBD

Project Manager - TBD

Subject Matter Expert - TBD

Exensys Members

Mr. Sunil Bankalgi, Delivery Manager

Mr. N.G Venkat, Account Manager

Mr. Swamy Boyapati, VP, Global Delivery



Exensys Members

Mr. Zakir Ahmed - Project Manager

Mr. Mohammed Raheem Technical Lead Project Team Business Analyst & Technical Resources

Project Management



All mails to be communicated through the gateway emails:

Exensys Gateway Mail:

[email protected]

We recommend a gateway email from Al Jazirah also so that

project communication can be made.

Communication Management



Escalation Management



Escalation Management-Cont

All Issues Client PM/PC to

Exensys PM

Al Jazirah PM/PC

To

Mr. Zakir Ahmed

[email protected]

First LevelEscalation

Client PM/PC toExensys IT Services

Head

Al Jazirah PM/PCTo

Mr. Sunil Bankalgi

[email protected]

Second Level

Escalation

Client PM/PC to

Exensys IT Services

Head

Al Jazirah PM/PC

To

Mr. N. G. Venkat

[email protected]

Third Level

Escalation

Client PM/PC to Global

Delivery Head

Al Jazirah PM/PC

To

Mr. Swamy Boyapati

Swamy.boyapati@exensys.

com

* All the issues must be escalated only if there is no response from the reported person for a period of 3

working days.



Project Management Information System Microsoft ProjectServer (MSP)

MSP empowers our clients to access project related information

online, anytime.

Following Project Management Activities would be handled

through MSP.

Project Plan

Minutes Of Meetings

Status Reporting

Issue Management

Risk Management

Project Management



Project Management - MSP

Project ServerProject Server

Project Manager(s)

Team Member(s)

Resource Manager(s)

Executive(s)

Client(s)

Risks &

Issues

Online

Reports

Document

Management

Risks &

Issues

Microsoft

Project Plan

.do

c .pdf

.xls

.do

c .pdf

.xls

Risks &

Issues

.do

c .pdf

.xls



Customer Project Activities

Project Preparation

Requirements phase

Execution

Deployment phase

Production Support



Project Preparation

Customer Project Manager:

Review project plans and activities with Exensys PM

Manage Customer Resources during project execution

Manage issue resolution process Review change management process

Validating issues with steering committee & project committee

Identify Key Users and End Users

Expedite timely decisions

Monitor Project progress with Exensys Project manager

Customer Key User:

Provide Business Information

Active Participation in the entire Project execution





Coordinate Business requirement gathering

Review and approve changes to project scope and time schedule

Project documents sign-off

Provide Sample Data

Customer Key User:


Requirements Phase





Man

age issue resolution

process Monitor Project progress with Exensys Project manager

Review project deliverables and provide signoff

Execution




Coordinate technical environment setup including Test Environment

Identify and map users to training courses

Work with Exensys PM to manage issue resolution

Work with Exensys PM on Cutover Rollout out and monitor end-user training

Ensure the following:

System administration tasks

Database administration tasks

Network administration tasks

Operating System administration tasks Authorization administration tasks

Customer Key User:

Participate in training and UAT

Work with consultants on preparing and executing cutover plan

(functional) Support users at Go-live

Deployment Phase




Support Go Live activities

Go Live Sign off Project Closure sign off

Manage transition to ongoing support plan

Customer Key User:

Support users at Go-live

Production Support



Roles and Responsibilities



Monitor Project Progress

Guide the Project Team

Ensure availability of all Resources

Resolve escalated issues

Promote the Project

Conduct monthly meetings on Project progress

Attend Milestone Event Meetings

Steering Committee - Responsibilities



Overall Project management of the project

Go-No-Go Decisions

Provide clarifications about the features being built if any.

Validating issues with steering committee & project committee

Providing resolutions to issue conflicts

Identify Functional Core Team, Key Users, Subject Matter Experts

Nominate IT Core Team

Expedite timely decisions on various issues, documents, etc.

Act as an interface between the Al jazirah and Exensys teams.

Al Jazirah PM - Responsibilities




Validation of

As-Is Business Process

To-Be Business Process

Active Participation in the Project

Ensure availability of Data

Al Jazirah Key Users - Responsibilities



Overall management of the project

Report progress of the project

Resource deployment

Validating issues with steering committee

Providing resolutions to issue conflicts

Address policy issue resolutions

Ensure availability of adequate resources

Act as the initial Point of Contact for interface between Exensys

and Al jazirah Ford.

Exensys PM - Responsibilities



Management commitment

Availability of Key Users during Project Life Cycle

End user acceptability of the new system

Handholding of End Users after Go Live

Proactive risk management by Exensys through learnings from past

experiences

Critical Success Factors



Documents

Project Kickoff-Aljariah Ford v1.1