32
6th African Rift Geothermal Conference | ARGeo-C6 Short Course 1 | Project Management for Geothermal Development Project Stakeholders Carine Chateney and Yngvi Gudmundsson

Project Stakeholderstheargeo.org/.../projectmanagement/...stakeholders.pdf · ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016

  • Upload
    others

  • View
    1

  • Download
    0

Embed Size (px)

Citation preview

Page 1: Project Stakeholderstheargeo.org/.../projectmanagement/...stakeholders.pdf · ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016

6th African Rift Geothermal Conference | ARGeo-C6 Short Course 1 | Project Management for Geothermal Development

Project Stakeholders

Carine Chateney and Yngvi Gudmundsson

Page 2: Project Stakeholderstheargeo.org/.../projectmanagement/...stakeholders.pdf · ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016

ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016

Stakeholders

• What is a stakeholder?

Page 3: Project Stakeholderstheargeo.org/.../projectmanagement/...stakeholders.pdf · ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016

ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016

Stakeholders

• What is a stakeholder?

• Any individual , group, or organization that can affect, be affected by or perceive itself to be affected by an initiative (programme, project, activity, risk) – Prince2

Page 4: Project Stakeholderstheargeo.org/.../projectmanagement/...stakeholders.pdf · ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016

ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016

Stakeholders

• Why do we need to know them?

Page 5: Project Stakeholderstheargeo.org/.../projectmanagement/...stakeholders.pdf · ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016

ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016

Stakeholders

• Why do we need to know them?

• Who are they and what is their interest?

Page 6: Project Stakeholderstheargeo.org/.../projectmanagement/...stakeholders.pdf · ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016

ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016

Stakeholders

• Why do we need to know them?

• Who are they and what is their interest?

• When should we identify them?

Page 7: Project Stakeholderstheargeo.org/.../projectmanagement/...stakeholders.pdf · ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016

ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016

Stakeholders

• Why do we need to know them?

• Who are they and what is their interest?

• When should we identify them?

• How do we identify them and their interest?

Page 8: Project Stakeholderstheargeo.org/.../projectmanagement/...stakeholders.pdf · ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016

ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016

Identifying

• Stakeholders in Geothermal projects?

Page 9: Project Stakeholderstheargeo.org/.../projectmanagement/...stakeholders.pdf · ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016

ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016

Identifying

Page 10: Project Stakeholderstheargeo.org/.../projectmanagement/...stakeholders.pdf · ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016

ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016

Identifying

• Project members are stakeholders • Project manager

• Customer/user

• Performing organization (directly involved in the project execution)

• Project team members

• Project management team

• Sponsor

• Typically these are the primary stakeholders

Page 11: Project Stakeholderstheargeo.org/.../projectmanagement/...stakeholders.pdf · ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016

ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016

Identifying

• Secondary stakeholder generally outside of the project • Influencers

• Can influence the project success

• Affected by the project • Positive and negative affect

• Indirectly

• Perceive as being affected

Page 12: Project Stakeholderstheargeo.org/.../projectmanagement/...stakeholders.pdf · ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016

ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016

Identifying Stakeholders

• Primary: • Usually obvious

• Most are involved in the project

• Secondary: • Can be difficult to identify all

• Often only emerge when project has started

• Good to brainstorm, mind map to find all

• Categorizing with importance

Page 13: Project Stakeholderstheargeo.org/.../projectmanagement/...stakeholders.pdf · ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016

ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016

Mapping up stakeholders

• Mapping of primary stakeholders

• Many of the primary stakeholders are part of the Organizational chart

Page 14: Project Stakeholderstheargeo.org/.../projectmanagement/...stakeholders.pdf · ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016

ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016

Secondary stakeholder groups

Potential stakeholder include but are not limited to:

Competitors National communities

Employees Professional associations

Government Prospective customers

Government regulatory agencies Prospective employees

Industry trade groups Public at large (Global community)

Investors Shareholders

Labour unions Suppliers

Local communities

Page 15: Project Stakeholderstheargeo.org/.../projectmanagement/...stakeholders.pdf · ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016

ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016

Stakeholders

• How, when and what information should be communicated to them?

• Are they a threat?

• Can they improve the project?

• Is they project a threat to them?

Page 16: Project Stakeholderstheargeo.org/.../projectmanagement/...stakeholders.pdf · ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016

ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016

Geothermal project stakeholders

• Most power project are large scale • Many project within a the project

• Project portfolio

• Many project managers and management teams • Who is developing the project?

Page 17: Project Stakeholderstheargeo.org/.../projectmanagement/...stakeholders.pdf · ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016

ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016

Primary stakeholders

• Developer (Project manager)

• Energy purchaser Agreement holder (Customer)

• Lenders and investors (Sponsors)

• EPC Contractors, sub-contractors advisors and others working in the project (Project team)

Page 18: Project Stakeholderstheargeo.org/.../projectmanagement/...stakeholders.pdf · ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016

ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016

Example

• Exploration • Developer

• Energy purchaser (PPA not necessarily in place

• Lender (usually investors or grant provider)

• Specialized geothermal resource advisor

• Drilling contractor

• Engineering and environmental advisors

• (Local community)

Page 19: Project Stakeholderstheargeo.org/.../projectmanagement/...stakeholders.pdf · ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016

ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016

Example

• Steam field (production drilling and steam gathering) • Developer (Same or new, also main investor)

• Energy purchaser (PPA in place)

• Lender (Bank)

• Specialized geothermal resource and chemistry advisors

• Drilling contractor

• Infrastructure and steam gathering contractor

• Engineering and environmental advisors

Page 20: Project Stakeholderstheargeo.org/.../projectmanagement/...stakeholders.pdf · ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016

ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016

Example

• Power plant (production unit and grid connection) • Developer (Same or new, also main investor)

• Energy purchaser (PPA fully established)

• Lender (Banks)

• Main contractor

• Technical advisors, sub-contractors and main equipment suppliers

Page 21: Project Stakeholderstheargeo.org/.../projectmanagement/...stakeholders.pdf · ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016

ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016

Secondary stakeholder groups

Potential stakeholder include, but are not limited to:

Competitors National communities

Employees Professional associations

Government Prospective customers

Government regulatory agencies Prospective employees

Industry trade groups Public at large (Global community)

Investors Shareholders

Labour unions Suppliers

Local communities

Page 22: Project Stakeholderstheargeo.org/.../projectmanagement/...stakeholders.pdf · ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016

ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016

Secondary stakeholder

• Secondary stakeholder are typically outside of the project.

• Will receive the information they are provided from the project team or through indirect information

• Information through, media, government etc.

• Can be an advantage to a head of the indirect information sources

Page 23: Project Stakeholderstheargeo.org/.../projectmanagement/...stakeholders.pdf · ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016

ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016

Who and what interest?

• Competitors • Other developers, investors • Marked development, opportunities

• Employees • Part of the project (in large scale) • Part of the organization doing the project

• Government • Politicians

• Government regulatory agencies • Usually related to permitting

Page 24: Project Stakeholderstheargeo.org/.../projectmanagement/...stakeholders.pdf · ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016

ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016

Who and what interest?

• Industry trade groups • Might benefit and help the project • Can affect their market

• Investors • Investors who are not directly involved

• Labour unions • Can benefit them, more jobs • Can delay work if members are not satisfied

• Local communities • Working with them and informing is important • Usually split views, negative and positive

Page 25: Project Stakeholderstheargeo.org/.../projectmanagement/...stakeholders.pdf · ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016

ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016

Who are they in Geothermal

• National communities • The nation, geothermal can be important for the future

• Professional associations • Many professionals related to the project

• Prospective customers • Grid company a Primary stakeholder, others are mostly general public

• Public at large • The media!

Page 26: Project Stakeholderstheargeo.org/.../projectmanagement/...stakeholders.pdf · ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016

ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016

Secondary stakeholder groups

Potential stakeholder include but are not limited to:

Competitors National communities

Employees Professional associations

Government Prospective customers

Government regulatory agencies Prospective employees

Industry trade groups Public at large (Global community)

Investors Shareholders

Labour unions Suppliers

Local communities

Page 27: Project Stakeholderstheargeo.org/.../projectmanagement/...stakeholders.pdf · ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016

ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016

Ranking the stakeholders by project risk - Example

Stakeholder Possibility of

involvement (A = 1-5)

Impact on project (B = 1-5)

Score AxB

The national government

Local government

Employees

Environmental protection agency

Ministry of Energy

Labour union

Page 28: Project Stakeholderstheargeo.org/.../projectmanagement/...stakeholders.pdf · ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016

ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016

Communication plan

• Higher score = communication more important • When to send information

• During milestones achievement

• Some may require regular progress info

• When drastic project changes occur

• Etc.

• How are the informed • Directly: email, post, meeting

• Through media

Page 29: Project Stakeholderstheargeo.org/.../projectmanagement/...stakeholders.pdf · ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016

ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016

Communication plan

• What is the stakeholders interest

• Example • Environmental protection agency- interests:

• To make sure that changes to the environment are minimized.

• Inform them on what measures have been taken

• Outcome of ESIA, etc.

• Better to get the comment sooner than later

• Keep involved from start

Page 30: Project Stakeholderstheargeo.org/.../projectmanagement/...stakeholders.pdf · ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016

ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016

Linking the Stakeholder to the project

• Do they have any link to the project • Examples

• Government agencies my be able to affect licences

• Grid company may need approval from government and agencies

• Government and agencies might need approvals with unions

• Government needs public acceptance

• Investors/Developers may need acceptance from other shareholder

• Etc.

Page 31: Project Stakeholderstheargeo.org/.../projectmanagement/...stakeholders.pdf · ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016

ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016

Summary

• Primary stakeholder are the most important, but also the most obvious as they are directly involved

• Finding and handling the secondary stakeholder can be more complicated

• Keeping stakeholders informed is important, lower risk and can provide opportunities

Page 32: Project Stakeholderstheargeo.org/.../projectmanagement/...stakeholders.pdf · ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016

ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016

6th African Rift Geothermal Conference | ARGeo-C6

Short Course 1 | Project Management for Geothermal Development

Organized by: United Nations University Geothermal Training Programme (UNU-GTP)

Financed by: Icelandic Ministry for Foreign Affairs – ICEIDA and Nordic Development Fund

Coordinator: Ingimar G. Haraldsson, UNU-GTP

Lecturers: Anthony Ng‘ang‘a Ngigi, Geothermal Development Company, Kenya

Carine Chatenay, Verkís Consulting Engineers, Iceland

Peketsa Mwaro Mangi, Kenya Electricity Generating Company, Kenya

Yngvi Gudmundsson, Verkís Consulting Engineers, Iceland