Cameron E. Gaines2352 Eastern Sky Mobile: 915-494-3657El Paso, Texas 79938 gaines565@gmail.com

BIOGRAPHIC INFORMATION

SSN: XXX-XX-3928

Citizenship: U.S.A.

Veterans' Preference: 10-pt, Purple Heart (U.S. Army, 03/02/1989 - 07/31/2014)

Highest Federal Grade: N/A

Security Clearance: Secret

SUMMARY OF QUALIFICATIONS

Results-driven and solutions-focused professional with over 25 years of senior leadership experience leading, coordinating, and managing progressive, essential, and diverse installation and worldwide contingency operations for the United States Army; a leader with global perspective, drive, and attitude with a proven record of success in enterprise-level planning, decision-making, and implementation of diverse organizational visions, strategies, and initiatives. Experience includes program management, personnel management, risk management, training program coordination, maintenance operations, logistics, contingency planning, operational strategies, resource utilization, program performance evaluation, regulatory compliance, and new program launches from initial feasibility to final conception.

Highly skilled at making sound decisions and experienced in short and long-term strategic planning, designing program performance measures, developing policies and procedures, preparing action plans, and advising on diverse program strategies; expert in program infrastructure design, with the ability to understand complex processes and effectively align competencies to provide necessary support. Possess solid senior leadership abilities, with the cross-functional project management skills to implement the change necessary to achieve an organization’s long-term strategic imperatives; a proactive professional with proven success in driving efficiency through operational analysis, and strategic planning and implementation to streamline the operations and maximize organizational efficiencies.

Possess outstanding interpersonal, oral, and written communication skills, with the ability to quickly establish rapport with military, foreign nationals and contract personnel, vendors/suppliers, subordinates, and professionals at varied levels. Known for promoting a team concept in performance-driven environments, encouraging and facilitating cooperation and trust, fostering commitment and team spirit, and mentoring and leading others to achieve goals.

Demonstrated ability to excel in a fast-paced work environment with fluctuating priorities and workloads; thorough and attentive to detail with ability to adjust to and control workload variables and meet deadlines. Strong proficiency in operating a wide variety of modern office systems and programs (Microsoft Office: Word, Excel, & PowerPoint) for the composition and processing of a full range of written communications including reports, briefs, operational plans, and informational summaries.

WORK EXPERIENCE

U.S. Army Europe 11/2012 - 05/20142nd Stryker Cavalry RegimentVilseck, Bavaria Germany Hours per week: 60OPERATIONS MANAGER

PROGRAM MANAGEMENT: Served as the Grafenwoehr Housing Division Liaison Non-Commissioned Officer for the garrison Directorate of Public Works (DPW) supporting over 17,000 military, civilian employees, and family members.

OPERATIONAL OVERSIGHT: Served as the principal military advisor to the Housing Chief on all matters involving unaccompanied Soldiers and Army Family Housing residents, which consisted of 32 Housing Communities with over 1600 Quarters, 44 Senior Enlisted Bachelor Quarters, and 20 Bachelor Office Quarters in widely-dispersed areas of Germany, and valued in excess of $2.5M.

REGULATORY COMPLIANCE: Oversaw the execution of health and welfare inspections of housing buildings and housing areas to verify compliance with all quality assurance, safety, serviceability, and environmental protection laws, regulations and guidelines. Served as the primary reviewer of over 50 Exception to Policies being processed, and ensured that they all met legal and regulatory requirements and customer needs.

ASSET MANAGEMENT: Managed the quality, maintenance, accountability, and control of the equipment, assets, tools, and property valued in excess of $80K.

LOGISTICS MANAGEMENT: Provided logistical analysis and conducted operational reviews of operational and supply plans pertaining to facility sustainment, transport, and maintenance; monitored expenditures and project cost changes related to infrastructure and large-scale support projects.

CUSTOMER SERVICE MANAGEMENT: Spearheaded customer satisfaction and public relation initiatives for the organization; served as a point person assisting with the resolution of customer issues and complaints; worked diligently to resolve issues and maintain an improved quality of life for all families.

PERSONNEL ADMINISTRATION: Provided administrative support, training, and guidance to six Soldiers on all operational activities, scheduling, and direction of work assignments; completed consistent and ongoing performance reviews to ensure the staff was productive, accountable, and successful in their positions. Initiate and process all personnel records for the Soldiers; processed all personnel actions, prepared reports on the status of all personnel, and maintained and updated all personnel data records.

TRAINING MANAGEMENT: Implemented training programs for all housing personnel on the Interactive Customer Evaluation system, which resulted in a significant decrease of negative comments.

PROCESS IMPROVEMENTS: Advise the commander on the status, readiness, training, and expenditures of the training and make appropriate recommendations for changes as needed ; directly contributed to the exchange of information and best practices to foster additional improvements of specific functional areas and offered insight and strategic input to expedite all organizational objectives. Contributed to the development of Standard Operating Procedures and policies to enhance procedures, practice, and regulations that streamlined the housing operations by 60%.

SPECIAL DUTIES: Served as an advocate for Sexual Harassment and Assault Response and Prevention (SHARP); oversaw training and educate military personnel and their families about effective responses to domestic violence and sexual assault. Provided services for victims of sexual assault and domestic violence including crisis intervention, securing medical treatment, the dissemination of information on legal rights and available resources.

U.S. Army Sergeants Major Academy (USASMA) 10/2010 - 10/201211291 SGT E. Churchill St.Fort Bliss, TX 79918 U.S. Hours per week: 60INSTRUCTOR - BATTLE STAFF NCO COURSE

Course development and instructional specialist for the Army’s preeminent educational facility educating the highest ranking leaders for military commands around the world. Specifically instructed the Battle Staff Noncommissioned Officer Course (BSNCOC). Subject matter expert for the planning, delivery, and ongoing assessment of specialized leadership training provided as both resident and video tele-training (VTT).

EDUCATION PROGRAM MANAGER: Developed Battle Staff curriculum in accordance with Army standardized learning models, doctrine, and established guidelines. Utilized deep expertise in Army training programs and goals to develop assessments and metrics used to measure whether instructional objectives were routinely achieved. Implemented the Systems Approach to Training (SAT) and created Programs of Instruction (POI) to provide specific course content that met Army Training and Doctrine Command (TRADOC) standards.-- Interpreted changes in Army doctrine and mandates for training requirements. Assessed all procedures and rearranged almost all work priorities, systems, and schedules to accomplish these major changes. Interpreted new policies to fit them into existing procedures or discard those that just would not meet new technology standards.-- Briefed the highest levels of command on all aspects of program progress, unexpected setbacks, and issues with technology or personnel.

DATA ANALYSIS: Led the use of analysis tools to organize and categorize instructional data. Worked with other school staff and instructional facilitators in the analytical techniques needed to evaluate data sets and trends on training program success and software problems. Instrumental in the collection and analysis of data used to prepare reports and brief the highest levels of command on educational success, statistics, and changes to methodology that improved program effectiveness.

CONTRACTING SUPPORT: Supported contracting specialists by assessing the performance of civilian employees as stipulated by contractual obligations. Conducted formal audits and surveys to interpret contract provisions for all civilian education facilitators, instructors, and technology specialists.

LOGISTICS: Performed multifunctional logistics planning, budget formulation, supply control, training and administration to support the requirements of the Sergeants Major Academy instructional teams. Evaluated short- and long-term operational needs to develop, monitor, and defend total logistics material supply support budget for all training systems and technologies. As hand receipt holder, maintained strictly exacting control of records for $110,000 worth of information technology and automated computer equipment.

ACCOMPLISHMENTS+ Lauded as a subject matter expert and master planner that effectively implemented Army doctrine and practices to train hundreds of senior leaders each year.+ Earned a superior rating on VTT Instructor Certification board. Lead Instructor for VTT classes provided to over 400 students in 12 months.+ An incredibly dedicated and self-sacrificing instructor. Spent many off-duty hours tutoring students needing additional instruction or mentoring.

U.S. Army Europe 10/2008 - 10/2010172nd Infantry BrigadeSchweinfurt, Bavaria Germany Hours per week: 60OPERATIONS SERGEANT MAJOR / INTELLIGENCE AND SECURITY MANAGER

LEADERSHIP: Served as highest ranking enlisted leader, Sergeant Major, of an Infantry Brigade. Supervised subordinate senior supervisor with subsequent oversight of over 300 soldiers. Directed operations of a Tactical Operations Center (TOC), distribution of mission-essential information, transmission of sensitive data, and setup of video teleconferences with other units around the world.

Accountable for supply discipline, maintenance, and administrative tracking of equipment valued in excess of $3M.

OPERATIONS MANAGER: Senior supervisor, manager, and technical resource for security administration, physical security and intelligence programs. Managed extensive administrative procedures, compliance, training, and performance improvement initiatives. Controlled logistical and shipping functions to deliver/receive materials, equipment and supplies to and from Germany/Iraq. Developed actions plans and conducted comprehensive quality assurance audits, risk assessments, surveillances, and appraisals to ensure contracted services were adequate and on time.

TRAINING MANAGER: Coordinated, planned and executed myriad training exercises and qualifying evolutions. Developed a Driver's Training Program. Set up numerous ranges for M-16, M-4, and other weapons and artillery systems. Oversaw multiple weapons qualification courses to improve marksmanship skills for hundreds of soldiers.

PHYSICAL SECURITY MANAGER: Provided direct operational assistance and advice for broad Crime Prevention implementation and training programs. Managed the development and implementation of Physical Security standard operating procedures (SOPs) and regulations. Demonstrated advanced knowledge of federal and military regulations pertinent to integrated defense security requirements and methods. Directed the enforcement of personnel access controls to sensitive buildings and facilities, Force Protection plans, Operations Security (OPSEC), random antiterrorism measure (RAMs), and Physical Security programs. Assessed command, unit and operational needs concerning antiterrorism, force protection, and other security programs.

SECURITY INSPECTIONS/COMPLIANCE: Conducted inspections to review unit practices and activities to ensure compliance with all physical security directives, identify deficiencies, and address vulnerabilities. Completed internal Defense Threat Reduction Agency (DTRA) vulnerability assessments (e.g., for penetration and radiological hazards for arms rooms). Utilized analytical and investigative techniques to complete surveys and risk analyses. Used results of analyses to modify written policy, prepare reports, and recommend improvements to security plans and procedures.

SECURITY CLEARANCE MANAGEMENT: Monitored controls of and access to records in the security clearance database. Guided security personnel and activities on use and data entry in Joint Personnel Adjudication System (JPAS). Verified and enforced compliance with all confidentiality and paper/electronic file access control measures. Defined and oversaw implementation of corrective and/or disciplinary actions if sloppy records or blatant disregard for security regulations discovered.

INTELLIGENCE: Directly supervised, monitored, and supported the collection, processing, analysis and dissemination of mission-critical intelligence, and use of diverse information systems, databases and architectures. Maintained strict cognizance over brigade intelligence units, and monitored personnel and equipment requirements to ensure appropriate level of service.-- Liaison for Commanders and other senior leaders. Provided advice on staffing and training needs resulting from adopting emerging technologies, and incorporating new tactical and communication systems into protocols. Guided the assessment of doctrinal impacts on operational intelligence support and force structure.

PERSONNEL / OPERATIONAL MANAGEMENT: As a senior supervisor, interpreted local and organization-wide policies and procedures to manage the work of subordinate soldiers, resolve operational problems, and establish communication to resolve complaints. Provided an ethical, professional, and compassionate environment to resolve disputes over assignments, priorities, or ambiguous regulations. Clarified missing or unclear information, and ensured all persons involved fully understood requirements or assignments.

ACCOMPLISHMENTS+ Wrote standard operating procedures for force protection and physical security adopted as standard.+ Oversaw complex logistical and transportation processes to ship $14M worth of equipment from Baghdad to Germany.+ Adjusted priorities and gained additional resources to train 300 personnel needing certification prior to combat deployments.

U.S. Army Europe 10/2002 - 10/200877th Field Artillery / 7th Field Artillery / 6th Field Artillery RegimentsSchweinfurt, Bavaria, Germany Hours per week: 80FIRST SERGEANT / SENIOR INTELLIGENCE MANAGER / PLATOON SERGEANT

LEADERSHIP: Senior leader accountable for supervising, managing, and developing myriad programs for crews that operated heavy equipment, wheeled vehicles, and Field Artillery weapon systems. Established and promulgated an organizational vision and implemented it to achieve success in a continuously changing operational and combat environment. Coordinated diverse operations, maintenance, staff development, readiness, certification, and education programs at several bases in Germany and while deployed to Iraq for 12 months.

SENIOR ADVISOR: Served as technical advisor to the most senior leaders on all matters pertaining to their responsibilities. Exercised significant independent authority to direct and supervise work, oversee diverse technical and training programs, set clear goals and expectations, and push all personnel to achieve success in all professional and personal arenas.

TRAINING PROGRAM MANAGEMENT: Subject Matter Expert (SME) for managing crew training and certification. Subject matter expert regarding training and gunnery exercises for all ranks qualifying on the Paladin cannon weapon system, small arms, and rifle.--Accountable for all training of safe and proper weapon and vehicle use with live ammunition. Developed and implemented Standard Operating Procedures on the weapon education program and curriculum. Instructed on vehicle and weapon components, Counter-Improvised Explosive Device (C-IED) strategies, security cordons, and combat patrol tactics. Ensured complete understanding of safety and security protocols, potential dangers, risk management, and use of personal protective equipment.-- Utilized career expertise and lessons learned to provide sound feedback on how to modify training and curriculum to best prepare gunners for situations they would most likely encounter in asymmetrical warfare environments. Utilized lesson learned during the early years of the war in Iraq to spearhead new training on field artillery, infantry, and warfare with little precedent in Army doctrine and literature.

PERSONNEL MANAGER: Driven and dedicated role model and supervisor for dozens of subordinate supervisors and soldiers. Developed future leaders through ongoing assessment, constant learning, and experiential mentorship. Planned, directed, and assigned work to subordinates based on deadlines, organizational priorities, and unique skill set of each person. Verified they kept proper track of work assignments, followed instruction, and maintained physical fitness and combat readiness standards.

SECURITY / SAFETY: Oversaw compliance with a wide range of safety regulations during all operations, maintenance, upgrade, inspection and transport of weapons, vehicles and support equipment. Conducted inspections of facilities and operations to verify compliance with occupational safety standards and regulations. Assessed work practices and environmental conditions to ensure the health and safety of all supervised personnel, partnered foreign nationals, and civilian contractors.-- Planned and supported checkpoint operations, hostile vehicle stops, personal security details, and security guard plans. Directed Entry Control Point (ECP) operations; searched personal and commercial vehicles to enact anti-terrorism measures, identify and confiscate contraband, and eliminate threats to American-controlled facilities and areas.

LOGISTICS MANAGEMENT: Coordinated with senior logistics managers to exercise authority and accountability for planning, establishing, coordinating and directing all phases of logistical support and maintenance for equipment valued over $10M. Maintained strict oversight of property books and all logistics records.-- Developed plans that accurately addressed cost, resource requirements, schedules and performance supportability. Forecast and managed inventory and logistical control of weapons and ammunition required for exercises and firearms qualifications. Interpreted and analyzed directives, regulations, and policies of higher echelon and supported commands to ensure that all possible supply and sustainment problems were proactively addressed, especially for the long overseas deployments to active war zones.

ACCOMPLISHMENTS:+ Awarded the Bronze Star Medal with Valor for leadership and courage during service during some of the worst of the Iraq War. Led incredibly dangerous missions that resulted in 33% of the platoon being awarded the Purple Heart Medal.+ Developed a novel digital link via secure internet that allowed for easy sharing of information about enemy tactics to units deployed in Iraq.+ An indispensable expert in artillery operations. Described as "the crux for technical and tactical information" during field exercises.

U.S. Army Training and Doctrine Command 07/1999 - 09/2002Basic Combat Training (BCT) PlatoonFort Benning, GA 31905 U.S. Hours per week: 70SENIOR DRILL SERGEANT

TRAINING MANAGEMENT: Supervised and executed comprehensive training programs for 9-week Basic Combat Training (boot camp) cycles. Implemented aggressive physical fitness, discipline and formal education to transform recruits into competent and confident soldiers able to meet the physical and psychological demands of a modern warfighter.-- Maintained the highest standards of instructing the basics of soldiering. Assisted in preparing, executing and training on marksmanship, physical readiness, grenades, combat skills, drill and ceremony, safety awareness, hand to hand combat, and individual and small unit tactics.-- Acted as a positive role model for all training personnel by portraying the seven Army values: Loyalty, Duty, Respect, Selfless Service, Honor, Integrity, and Personal Courage.

ACCOMPLISHMENTS:+ A tough but gifted instructor and leader that molded recruits into skilled soldiers. Achieved the highest rates in Basic Rifle Marksmanship and 98% first-time passing rates for End of Cycle Tests.

EDUCATION

Bachelor of ArtsMajor: Criminal JusticeDate of Completion: 07/2008Credit Hours Completed: 145GPA: 3.19 of 4.0Ashwood University

JOB RELATED TRAINING

LEADERSHIP & PROGRAM MANAGEMENT TRAINING:- Battle Staff NCO (6 weeks), 12/2010- Company Commander/First Sergeant Course, 05/2008- Unit Antiterrorism Advisor (1 week), 04/2006- Field Artillery Platoon Sergeant Advanced NCO Course (6 weeks), 06/2002

- Drill Sergeant School (2 months), 05/1999- Field Artillery Section Chief Basic NCO Course, 06/1998- Cannon Crewmember Basic NCO Course, 06/1994- Primary Leadership Development Course, 12/1992

INSTRUCTIONAL & EDUCATION TRAINING:- Video Tele-Training (VTT) Instructor, 09/2011- Small Group Instructor Training, 02/2011- Army Basic Instructor (2 weeks), 02/2011

OTHER TRAINING:- Unit Movement Officer Course (2 weeks), 06/2008- Senior NCO Safety Orientation Course, 05/2008- U.S. Air Force Equipment Preparation Course, 08/2005- Airborne (2 weeks), 05/2000

ADDITIONAL INFORMATION

SECURITY CLEARANCESecret (current/last updated 01/2005)_____

WORK EXPERIENCE CONTINUED…INTELLIGENCE OVERSIGHT: Technical resource and point of contact for integrating a wide range of concepts, principles, methodologies and techniques of intelligence mission requirements and resource program allocation into collection, analysis and reporting plans. Reviewed and interpreted Army, Joint and Theater mission requirements and execution to adjust, in real time, personnel tasking and assignments to meet mission needs.

SECURITY: Managed the administration and processing of security clearances. Maintained, controlled access to, and updated status records in the security clearance database. Guided, advised and trained subordinate security personnel and activities on use and data entry in specialized software. Used Electronic Questionnaires for Investigation Processing (e-QIP) for initiating personnel security clearances investigations. Provided written or oral advice in response to inquiries concerning clearance documentation in Joint Personnel Adjudication System (JPAS).

BRIEFINGS / COMMUNICATION: Participated in planning and briefing meetings with high ranking officers, staff principals, leaders and policymakers. Developed detailed briefings and informational handouts during daily and weekly command briefings and fusion meetings (both in Germany and Iraq). Coherently and concisely presented and defended intelligence used to persuade senior officials to take action, develop complex plans and modify mission parameters appropriate to enemy tactics.

IRAQ DEPLOYMENT (02/2004 - 02/2005)COMBAT OPERATIONS: Led the full range of combat patrols and response to enemy attack and fire. Managed teams of soldiers in multiple occupational fields performing reconnaissance, security, and other operations. Provided training on special driver skills, including dealing with formidable desert weather, harsh road conditions, and rollover accidents. Demonstrated the utmost in courage and fortitude while leading soldiers in numerous dangerous, violent combat engagements with a ruthless enemy.

_____MILITARY SOFTWARE AND DATABASES:- Army Training Requirements and Resources System (ATTRS)- Electronic Military Personnel Office (eMILPO)

- Enlisted Distribution and Assignment System (EDAS)- Interactive Personnel Electronic Records Management System (iPERMS)- Microsoft Office Word, Excel, PowerPoint, Outlook- Personnel Network (PERNET)- Property Book Unit Supply Enhanced (PBUSE)- Transportation Coordinators-Automated Information for Movement Systems II (TC-AIMS II)

Typing speed: 40 wpm

SELECT AWARDS & DECORATIONSBronze Star Medal w/ V (Valor) DeviceBronze Star MedalPurple HeartMeritorious Service Medal (2)Army Commendation Medal (6)Valorous Unit AwardArmy Good Conduct Medal (6)National Defense Service MedalSouthwest Asia Service Medal w/ Bronze Service StarGlobal War on Terrorism Service MedalIraq Campaign Medal w/ Campaign Star (2)Kuwait Liberation Medals (Kuwait & Saudi Arabia)Combat Action Badge