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Progettazione,
Industrializzazione e
Produzione nell’era del M2M
Ing. Mario Casoni
Business Development Director, Western Europe
30 aprile 2015
2
Lead Generation
Account Management
Up-sell, Cross-sell
Usage-based Billing
Warranty Management
Point-of-Sale Payments
Remote Service
Predictive Maintenance
Enhanced Customer Service
Connected Manufacturing Intelligence
Consumables
Asset Tracking & Management
Usage-based Product Design
Remote Software Management
Connected Quality
The Future to Come: The Connected Enterprise
CRM
SLM
ERP
MES
Product Cloud
PLM
3
1 – PTC’s Core PLM (Systems Engineering “V” Model)
Operate
ProduceSupport
Connected
Engineering
Connected
Manufacturing
Connected
Service
Software
Electrical
Mechanical
Design
ValidatePlan
Requirements
Management
System
Architecture
Validation
Verification
Market Needs
Portfolio Management
Concept DevelopmentManufacturing
Service/Aftermarket
PLM Domain
CRM, ERP, ... Domain
4
2 – PTC’s Extended PLM
Operate
ProduceSupport
Manufacturing Process Planning
Software
Electrical
Mechanical
Requirements
Management
System Architecture
Validation
Verification
Design
ValidatePlan
Connected
Engineering
Connected
Manufacturing
Connected
Service
Market Needs
Portfolio Management
Concept DevelopmentManufacturing
Execution
PLM Domain
CRM, ERP, ... Domain
5
MES
PTC
Windchill
Manufacturing
Process
Management
PTC’s MPM Solution Capabilities
Process Planning: Virtual to Physical
MFG BOM
Management
(As-Planned)
Forward looking information is subject to change without notice.
Process Plan
Management
MFG
Change
Management
Integrations
to Operations
MFG Analysis
and
Optimization
Integral Work
Instruction
Management
Control
Characteristics
Management
6
3 – PTC’s Advanced PLM
Operate
ProduceSupport
Manufacturing Process Planning
Service
Software
Electrical
Mechanical
Requirements
Management
System Architecture
Validation
Verification
Design
ValidatePlan
Connected
Engineering
Connected
Manufacturing
Connected
Service
Market Needs
Portfolio Management
Concept DevelopmentManufacturing
Service/Aftermarket
PLM Domain
CRM, ERP, ... Domain
7
Supporting the Service Model Continuum
Service Continuum
PRODUCT MODEL SERVICE PARTS FIELD SERVICES
Break / Fix Model
Cost-plus
SERVICE CONTRACTS
SLAs
OUTCOMES-BASED
SERVICES MODEL
LAGGING FORMATIVE MODERATE PROGRESSIVE BEST-IN-CLASS
Sale of Products Sale of Outcomes
8
Manufacturing Process Planning
Service
4 – PTC’s Closed-Loop Lifecycle Management
Software
Electrical
Mechanical
Operate
ProduceSupport
Requirements
Management
System Architecture
Validation
Verification
Develop
ValidatePlan
Connected
Product Operation
Connected
Manufacturing
Execution
Connected
Service
Delivery
Mar
ket
Nee
ds
Po
rtfo
lio M
anag
emen
t
Co
nce
pt
Dev
elo
pm
ent
Closed-Loop Lifecycle
Management
9
Smart, Connected Products
Electronics and Controls Ability to Process
Sm
art
Pro
du
ct
Product Cloud
SensorsAbility to Sense
SoftwareAbility to Instruct
Enhanced UIAbility to Interact
Mechanical
Sm
art
, C
on
necte
d P
rod
uct
Co
nn
ecte
d th
rou
gh
a w
ire
or
wire
less
Ph
ysic
al
Pro
du
ct Electrical
Connectivity
10
Smart, Connected Manufacturing
Electronics and Controls Ability to ProcessS
mart
Asset
Asset Cloud
SensorsAbility to Sense
SoftwareAbility to Instruct
Enhanced UIAbility to Interact
Mechanical
Sm
art
, C
on
necte
d A
ssets
Co
nn
ecte
d th
rou
gh
a w
ire
or
wire
less
Ph
ysic
al
Asse
t
Electrical
Connectivity
11
Smart Connected Service Delivery
Remote
interactive
diagnostics
Remote asset
monitoring Proactive customer
contact
Warranty & service
entitlements
Parts
management &
ordering
Automated
service order &
resource
scheduling
Interactive service
information delivery
12
Closed-Loop Lifecycle Management with PTC Solutions
Operate
ProduceSupport
Develop
ValidatePlan
Closed-Loop Lifecycle
Management