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Profile Enhancement and Profile Enhancement and Marketing Techniques Marketing Techniques Marketing Techniques Marketing Techniques Melea Crouse Assistant Associate Director Office of Small Business Programs US Army Corps of Engineers BUILDING STRONG ®

Profile Enhancement and Marketing (Aug 2012)€¦ · Profile Enhancement and Marketing Techniques Marketing Your Firm Helpful Hints to Briefings •Making a Good Impression (cont’d)

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Page 1: Profile Enhancement and Marketing (Aug 2012)€¦ · Profile Enhancement and Marketing Techniques Marketing Your Firm Helpful Hints to Briefings •Making a Good Impression (cont’d)

Profile Enhancement and Profile Enhancement and Marketing TechniquesMarketing TechniquesMarketing TechniquesMarketing Techniques

Melea CrouseAssistant Associate DirectorOffice of Small Business Programs

US Army Corps of EngineersBUILDING STRONG®

Page 2: Profile Enhancement and Marketing (Aug 2012)€¦ · Profile Enhancement and Marketing Techniques Marketing Your Firm Helpful Hints to Briefings •Making a Good Impression (cont’d)

Profile Enhancement and Marketing TechniquesProfile Enhancement and Marketing Techniques

This presentation provides a few suggestions you might want to consider when seeking procurement opportunities within the U.S. Army Corps of Engineers:

Keep Your SBA Profile Current

Monitor Procurement Websites

Marketing Your Firm

BUILDING STRONG®2

Page 3: Profile Enhancement and Marketing (Aug 2012)€¦ · Profile Enhancement and Marketing Techniques Marketing Your Firm Helpful Hints to Briefings •Making a Good Impression (cont’d)

U d t di CCR (Th th id )

Profile Enhancement and Marketing TechniquesProfile Enhancement and Marketing Techniques

Understanding CCR (The other side)

Register orRegister or Update your SBA Profile

BUILDING STRONG®3

Page 4: Profile Enhancement and Marketing (Aug 2012)€¦ · Profile Enhancement and Marketing Techniques Marketing Your Firm Helpful Hints to Briefings •Making a Good Impression (cont’d)

Keeping Your Profile Current

Profile Enhancement and Marketing TechniquesProfile Enhancement and Marketing Techniques

Keeping Your Profile CurrentIdentification, Location, & Contacts

K P filKeep Profile current; suggest every 90 days

E-mail Address

BUILDING STRONG®4

Page 5: Profile Enhancement and Marketing (Aug 2012)€¦ · Profile Enhancement and Marketing Techniques Marketing Your Firm Helpful Hints to Briefings •Making a Good Impression (cont’d)

Keeping Your Profile Current

Profile Enhancement and Marketing TechniquesProfile Enhancement and Marketing Techniques

Keeping Your Profile CurrentIdentification, Location, & Contacts

Provide Webpage

G t C dit C dGovt Credit Card

GSA Schedule

ALWAYS FILL OUT “YES” AND “NO” BLOCKS

BUILDING STRONG®5

Page 6: Profile Enhancement and Marketing (Aug 2012)€¦ · Profile Enhancement and Marketing Techniques Marketing Your Firm Helpful Hints to Briefings •Making a Good Impression (cont’d)

K i Y P fil C t

Profile Enhancement and Marketing TechniquesProfile Enhancement and Marketing Techniques

Keeping Your Profile CurrentOrganization, Ownership & Certifications

Women Owned

VeteranVeteran

Service Disabled Veteran

Current Principals

BUILDING STRONG®6

Page 7: Profile Enhancement and Marketing (Aug 2012)€¦ · Profile Enhancement and Marketing Techniques Marketing Your Firm Helpful Hints to Briefings •Making a Good Impression (cont’d)

K i Y P fil C t

Profile Enhancement and Marketing TechniquesProfile Enhancement and Marketing Techniques

Keeping Your Profile CurrentOrganization, Ownership & Certifications

“Business Development Servicing Office” (for certifications)

SBA controls this area

BUILDING STRONG®7

Page 8: Profile Enhancement and Marketing (Aug 2012)€¦ · Profile Enhancement and Marketing Techniques Marketing Your Firm Helpful Hints to Briefings •Making a Good Impression (cont’d)

K i Y P fil C t

Profile Enhancement and Marketing TechniquesProfile Enhancement and Marketing Techniques

Keeping Your Profile CurrentOrganization, Ownership & Certifications

DBE Certification – Put them in the systemthem in the system

Non-Federal Government Certification

Put them in the system– Put them in the system

BUILDING STRONG®8

Page 9: Profile Enhancement and Marketing (Aug 2012)€¦ · Profile Enhancement and Marketing Techniques Marketing Your Firm Helpful Hints to Briefings •Making a Good Impression (cont’d)

Keeping Your Profile Current

Profile Enhancement and Marketing TechniquesProfile Enhancement and Marketing Techniques

Keeping Your Profile CurrentProducts and Services

Never leave this Blank

Make sure to fill this out

Keep Bonding Levels current

BUILDING STRONG®9

Page 10: Profile Enhancement and Marketing (Aug 2012)€¦ · Profile Enhancement and Marketing Techniques Marketing Your Firm Helpful Hints to Briefings •Making a Good Impression (cont’d)

Keeping Your Profile Current

Profile Enhancement and Marketing TechniquesProfile Enhancement and Marketing Techniques

Keeping Your Profile CurrentProducts and Services

BUILDING STRONG®10

Page 11: Profile Enhancement and Marketing (Aug 2012)€¦ · Profile Enhancement and Marketing Techniques Marketing Your Firm Helpful Hints to Briefings •Making a Good Impression (cont’d)

K i Y P fil C t

Profile Enhancement and Marketing TechniquesProfile Enhancement and Marketing Techniques

Keeping Your Profile CurrentProducts and Services

BUILDING STRONG®11

Page 12: Profile Enhancement and Marketing (Aug 2012)€¦ · Profile Enhancement and Marketing Techniques Marketing Your Firm Helpful Hints to Briefings •Making a Good Impression (cont’d)

K i Y P fil C t

Profile Enhancement and Marketing TechniquesProfile Enhancement and Marketing Techniques

Keeping Your Profile CurrentExport Profile (Trade Mission Online)

This might be used for Market Research

BUILDING STRONG®12

Page 13: Profile Enhancement and Marketing (Aug 2012)€¦ · Profile Enhancement and Marketing Techniques Marketing Your Firm Helpful Hints to Briefings •Making a Good Impression (cont’d)

Keeping Your Profile Current

Profile Enhancement and Marketing TechniquesProfile Enhancement and Marketing Techniques

Keeping Your Profile CurrentPerformance History (References)

Provide a variety and as many References as you

EXAMPLE

can

Include current work

REMINDER!!!NARRATIVE CAPABILITYNAICS CODESKEYWORDSREFERENCES

THEY SHOULD ALL MATCH!

BUILDING STRONG®

THEY SHOULD ALL MATCH!

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Page 14: Profile Enhancement and Marketing (Aug 2012)€¦ · Profile Enhancement and Marketing Techniques Marketing Your Firm Helpful Hints to Briefings •Making a Good Impression (cont’d)

M it i P t W b it

Profile Enhancement and Marketing TechniquesProfile Enhancement and Marketing Techniques

Monitor the following websites:

Monitoring Procurement Websites

Monitor the following websites:

FEDERAL BUSINESS OPPORTUNITIES (FEDBIZOPPS)

Respond to “SOURCES SOUGHT” announcements

Answer all questions correctly in the announcement

ARMY SINGLE FACE TO INDUSTRY (ASFI)

FEDERAL PROCUREMENT DATA SYSTEM (FPDS)

BUILDING STRONG®14

Page 15: Profile Enhancement and Marketing (Aug 2012)€¦ · Profile Enhancement and Marketing Techniques Marketing Your Firm Helpful Hints to Briefings •Making a Good Impression (cont’d)

M k ti Y Fi

Profile Enhancement and Marketing TechniquesProfile Enhancement and Marketing Techniques

Marketing Your FirmThe Basics

What is the No. 1 Marketing Tool?!?!?!

Think about it for now....

BUILDING STRONG®15

Page 16: Profile Enhancement and Marketing (Aug 2012)€¦ · Profile Enhancement and Marketing Techniques Marketing Your Firm Helpful Hints to Briefings •Making a Good Impression (cont’d)

Marketing Your Firm

Profile Enhancement and Marketing TechniquesProfile Enhancement and Marketing TechniquesMarketing Your Firm

The Basics

•Business Cards•Business Cards–Do you have all the information on your card?card?–Does your card tell us what you do?

•Email, Mail, or Call–Which is the best method in communicating your firm’s talents?

BUILDING STRONG®

g y

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Page 17: Profile Enhancement and Marketing (Aug 2012)€¦ · Profile Enhancement and Marketing Techniques Marketing Your Firm Helpful Hints to Briefings •Making a Good Impression (cont’d)

Marketing Your Firm

Profile Enhancement and Marketing TechniquesProfile Enhancement and Marketing Techniques

How would you prioritize?How would you prioritize?

gThe Basics

1) [email protected] In your area next week, can we meet?2) [email protected] Can I offer a quote today?3) [email protected] 8(a) Federal Supply Schedule Catalog) @g ( ) pp y g4) [email protected] Need SB Sub for W81946-11-R-52325) [email protected] How do I do business with the Govt?6) [email protected] RFI Response to W81946-11-R-1223) @ p7) [email protected] Sources Sought - W81946-11-R-12498) [email protected] I can build - How do I get contracts?9) [email protected] Need LB Partner for W81946-R-2314) @ p10) [email protected] Congress Susp: 16Dec (Flood Control)11) BrigadierGeneralWehr@... What’s the status of this?12) [email protected] Can I offer a quote today?

BUILDING STRONG®

) p @y q y

Page 18: Profile Enhancement and Marketing (Aug 2012)€¦ · Profile Enhancement and Marketing Techniques Marketing Your Firm Helpful Hints to Briefings •Making a Good Impression (cont’d)

Marketing Your Firm

Profile Enhancement and Marketing TechniquesProfile Enhancement and Marketing Techniques

Top 6 Top 6 –– Prioritized Prioritized

gThe Basics

(4) [email protected] Need SB Sub for W81946-11-R-5232

Not necessarily

in this(6) [email protected] Response to W81946-11-R-1223

(7) [email protected]

in this order, #11

would probablySources Sought - W81946-11-R-1249

(9) [email protected] Need LB Partner for W81946-R-2314

probably be first

depending on the

(10) [email protected] Susp: 16Dec 2pm (Flood Control)

(11) BrigadierGeneralWehr@...

o t eurgency!

BUILDING STRONG®

What’s the status of this?

Page 19: Profile Enhancement and Marketing (Aug 2012)€¦ · Profile Enhancement and Marketing Techniques Marketing Your Firm Helpful Hints to Briefings •Making a Good Impression (cont’d)

Marketing Your Firm

Profile Enhancement and Marketing TechniquesProfile Enhancement and Marketing Techniques

Marketing Your FirmThe Basics

•Conferences–Which conference to attend?Which conference to attend?–Volunteer to be on a committee?Large Business Participation?–Large Business Participation?

BUILDING STRONG®19

Page 20: Profile Enhancement and Marketing (Aug 2012)€¦ · Profile Enhancement and Marketing Techniques Marketing Your Firm Helpful Hints to Briefings •Making a Good Impression (cont’d)

Marketing Your Firm

Profile Enhancement and Marketing TechniquesProfile Enhancement and Marketing TechniquesMarketing Your Firm

The Basics

•Do your Homework–Who buys what you sell?y y–How do they buy it?When do they buy it?–When do they buy it?

•Use your Resources–Who are they?–When to use them?

BUILDING STRONG®

When to use them?

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Page 21: Profile Enhancement and Marketing (Aug 2012)€¦ · Profile Enhancement and Marketing Techniques Marketing Your Firm Helpful Hints to Briefings •Making a Good Impression (cont’d)

M k ti Y Fi

Profile Enhancement and Marketing TechniquesProfile Enhancement and Marketing Techniques

Marketing Your FirmThe Basics

•If USACE comes a knockin’...A th d d f ll th h–Answer the door and follow-through.

–You don’t have the time to respond?

BUILDING STRONG®21

Page 22: Profile Enhancement and Marketing (Aug 2012)€¦ · Profile Enhancement and Marketing Techniques Marketing Your Firm Helpful Hints to Briefings •Making a Good Impression (cont’d)

Marketing Your Firm

Profile Enhancement and Marketing TechniquesProfile Enhancement and Marketing Techniques

•Requesting a Capabilities Brief:

Marketing Your FirmHelpful Hints to Briefings

Requesting a Capabilities Brief:

•The Facilitator: Small Business Specialistp•Audience:

Technical StaffContracting Officer/SpecialistSmall Business Advocate

** The Facilitator should ALWAYS be the Small Business Specialist **

BUILDING STRONG®

Business Specialist

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Page 23: Profile Enhancement and Marketing (Aug 2012)€¦ · Profile Enhancement and Marketing Techniques Marketing Your Firm Helpful Hints to Briefings •Making a Good Impression (cont’d)

Marketing Your Firm

Profile Enhancement and Marketing TechniquesProfile Enhancement and Marketing Techniques

•Who Should Brief:

Marketing Your FirmHelpful Hints to Briefings

•Who Should Brief:•YOU!!! (Who knows you best?)

•Who Should not brief ---•A professional “briefer” not otherwise associated with your firm

*They don’t know you as well as you knowyourselfyourself

*Gives impression you are not well prepared

BUILDING STRONG®23

Page 24: Profile Enhancement and Marketing (Aug 2012)€¦ · Profile Enhancement and Marketing Techniques Marketing Your Firm Helpful Hints to Briefings •Making a Good Impression (cont’d)

Marketing Your Firm

Profile Enhancement and Marketing TechniquesProfile Enhancement and Marketing Techniques

Marketing Your FirmHelpful Hints to Briefings

•What Should You Brief:•Your Capabilitiesp•Your Talents•Your Past Performance•Your Strengths

** C tifi ti h ld b th l t thi ti d **** Certifications should be the last thing mentioned **

BUILDING STRONG®24

Page 25: Profile Enhancement and Marketing (Aug 2012)€¦ · Profile Enhancement and Marketing Techniques Marketing Your Firm Helpful Hints to Briefings •Making a Good Impression (cont’d)

M k ti Y Fi

Profile Enhancement and Marketing TechniquesProfile Enhancement and Marketing Techniques

Marketing Your FirmHelpful Hints to Briefings

•What you Should NOT brief:•The FAR (KOs already know the regs)•Things you CAN’T do (this is not an incapability briefing)S th fi ’ t l t d biliti (l t th•Some other firms’ talents and capabilities (let themdo their own work!)

•Negative information (your opinion of GovernmentNegative information (your opinion of Government personnel, etc.)

BUILDING STRONG®25

Page 26: Profile Enhancement and Marketing (Aug 2012)€¦ · Profile Enhancement and Marketing Techniques Marketing Your Firm Helpful Hints to Briefings •Making a Good Impression (cont’d)

Profile Enhancement and Marketing TechniquesProfile Enhancement and Marketing Techniques

Marketing Your FirmHelpful Hints to Briefings

•When and Where Should You Brief:•BEFORE the prime buying season (this is NOT theBEFORE the prime buying season (this is NOT the 4th Quarter)•Briefing should be portable

•Ready to present as a tabletop or on-screen•Bring your own equipment including projector

BUILDING STRONG®26

Page 27: Profile Enhancement and Marketing (Aug 2012)€¦ · Profile Enhancement and Marketing Techniques Marketing Your Firm Helpful Hints to Briefings •Making a Good Impression (cont’d)

M k ti Y Fi

Profile Enhancement and Marketing TechniquesProfile Enhancement and Marketing Techniques

Making a Good Impression

Marketing Your FirmHelpful Hints to Briefings

•Making a Good Impression•Make an appointment – & be on time•Allow ample time for clearing security (military orAllow ample time for clearing security (military or Federal Bldgs)•Know your Audience•A picture is worth 1000 words•Completed projects that showcase your effortsW k i th t hi hli ht i l•Work in progress that highlights special crews

•Delivered commodities

BUILDING STRONG®27

Page 28: Profile Enhancement and Marketing (Aug 2012)€¦ · Profile Enhancement and Marketing Techniques Marketing Your Firm Helpful Hints to Briefings •Making a Good Impression (cont’d)

M k ti Y Fi

Profile Enhancement and Marketing TechniquesProfile Enhancement and Marketing Techniques

Marketing Your FirmHelpful Hints to Briefings

•Making a Good Impression (cont’d)•Practice, Practice, PracticeB f t bl i ll ibl tti•Be comfortable in all possible settings

•Polish your presentation---if you don’t sound good, you won’t look goodyou won t look good•Turn Off the Cell Phone

•What do I do afterwards?

BUILDING STRONG®28

Page 29: Profile Enhancement and Marketing (Aug 2012)€¦ · Profile Enhancement and Marketing Techniques Marketing Your Firm Helpful Hints to Briefings •Making a Good Impression (cont’d)

Marketing Your Firm

Profile Enhancement and Marketing TechniquesProfile Enhancement and Marketing Techniques

•Visit Department of Defense Installations

Marketing Your FirmFacility “Key Holders”

Visit Department of Defense Installations

•A listing of all Small Business SpecialistsSelling to the Army•Selling to the Army

•Selling to the Air Force•Selling to the Navy

•A listing of all Federal Small Business Offices

BUILDING STRONG®29

Page 30: Profile Enhancement and Marketing (Aug 2012)€¦ · Profile Enhancement and Marketing Techniques Marketing Your Firm Helpful Hints to Briefings •Making a Good Impression (cont’d)

Profile Enhancement and Marketing TechniquesProfile Enhancement and Marketing Techniques

What is the No. 1 Marketing Tool?!?!?!?

Relationships....Using your Resources....g yResponding to Sources Sought...Capabilities PresentationsCapabilities Presentations...Attending Conferences...

BUILDING STRONG®30

Page 31: Profile Enhancement and Marketing (Aug 2012)€¦ · Profile Enhancement and Marketing Techniques Marketing Your Firm Helpful Hints to Briefings •Making a Good Impression (cont’d)

A

Profile Enhancement and Marketing TechniquesProfile Enhancement and Marketing Techniques

AcronymsSBA – Small Business AdministrationCCR – Central Contractor RegistrationCCR Central Contractor RegistrationGSA – General Services AdministrationDBE-Disadvantaged Business EnterpriseHUBZone – Historically Underutilized Business ZonesHUBZone Historically Underutilized Business ZonesFAR – Federal Acquisition RegulationDFARS – Defense Federal Acquisition Regulation SupplementAFARS- Army Federal Acquisition Regulation SupplementAFARS Army Federal Acquisition Regulation SupplementEFARS- Engineer Federal Acquisition Regulation SupplementDoDAAC – Department of Defense Activity Address Code – The alpha-numeric number at the beginning of any DoD contractg g y

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Page 32: Profile Enhancement and Marketing (Aug 2012)€¦ · Profile Enhancement and Marketing Techniques Marketing Your Firm Helpful Hints to Briefings •Making a Good Impression (cont’d)

H l f l It

Profile Enhancement and Marketing TechniquesProfile Enhancement and Marketing Techniques

Helpful ItemsFederal Account Symbols and Titles: The FAST BookWhere In Federal Contracting (WIFCON) Small BusinessFederal Register

BUILDING STRONG®32