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Professional Development Workshop For Managers of Core Facilities Lori Palfalvi, NURAP Phil Hockberger, Office for Research Paul Corona, Human Resources. Mission - PowerPoint PPT Presentation
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Professional Development Workshop For Managers of Core Facilities
Lori Palfalvi, NURAPPhil Hockberger, Office for Research
Paul Corona, Human Resources
Mission
The Northwestern University Research Administration Professionals (NURAP) brings together staff from across the university with the aim of improving institutional cohesiveness in research administration and fostering professional excellence among its members.
With an emphasis on operations and organizational management, NURAP will provide an educational forum to discuss current policies, exchange best practices/ideas and network.
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Opportunities for Training and Education—seminars and information sessions —reference materials (e.g., NCURA TV)—travel scholarships
Opportunities for Professional Development—meet and network with your peers —exchange ideas for best practices
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MEMBERSHIP BENEFITS
NURAP STEERING COMMITTEELori Palfalvi, President, Feinberg School of Medicine, Department of Medicine
Katherine O’Donnell, Vice President, Office of Sponsored Research, Evanston
Alden Chang, Secretary, Office of Research Development
Elizabeth Adams, McCormick School of Engineering and Applied Sciences Research Administration
Sheri Carsello, School of Communication Research Administration
Frank Cutting, Accounting Services for Research and Sponsored Programs
Eliza Earle, Weinberg College of Arts and Sciences Research Administration
Krista Galvin, McCormick School of Engineering and Applied Sciences Research Administration
Daniel Rademacher, Robert H. Lurie Comprehensive Cancer Center
Rebecca Weaver-Gill, The Transportation Center, McCormick School of Engineering and Applied Sciences Research Administration
Jamie Young, Office of Sponsored Research, Chicago44
NURAP is open to all University employees interested in sponsored research administration
You can find the membership form on NURAP’s website: http://research.northwestern.edu/nurap
Future topics include account closeout, ARRA reporting, social networking, electronic proposal development, and developing research funding.
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HOW TO JOIN
Performance Evaluation of Core
Facilities
Philip HockbergerDirector of Core Facilities
Office for Research
Current Performance Metrics
Annual Report
Annual User Survey
Current Performance MetricsAnnual Report
Overall Mission of the FacilityOrganizational Structure and GovernancePersonnelEquipment and ServicesNew Equipment and ServicesLocations of Personnel and EquipmentGrant SupportFacility Users
Current Performance MetricsAnnual Report (con’d)
Self-EvaluationOutreach ActivitiesBudgetsSignaturesAppendix
Current Performance MetricsAnnual User Survey
Staff Knowledge and ExpertiseResponsiveness of StaffTraining OpportunitiesEase of SchedulingServices ProvidedCore AccessibilityTimeliness of ServiceQuality of ServiceCost of Service
Current Performance Metrics
Annual User Survey (con’d)Overall ServiceWould you use this Core again?Would you recommend this Core to a colleague?Other issues?
New Performance MetricAnnual “Spider
Diagram”: The Balanced Scorecard
Resource Management Educational Outreach Scholarship Personnel Performance
& Job Satisfaction Customer Satisfaction Communication of
Services
www.scup.org/PHEApril-June 2009 issue“Dueling Scorecards”
Resource Management 75balanced budget, new personnel, new equipment, new users
Education 80involvement in graduate and undergraduate education, development of user workshops
User Successes 70publications by users and grants awarded to users that included data generated in facility
Personnel Successes 65Publications by and grants awarded to personnel; promotions, honors or awards
Personnel Development 70attendance at workshops, technical courses, national meetings; seminar series
Customer Satisfaction 80 growth in user base, results of user survey
Communication of Services 40
advertisement, website development and improvements, research fairs, national meetings
Outreach 100open house, pilot testing of new equipment or services, involvement in K-12 education
New Performance Metrics Involvement in Undergraduate and Graduate Education
Development of User Workshops & Courses
Open Houses
Database of User Publications
Database of User Grants
Attendance at Technical Course & National Meetings
New Performance MetricsGraduate Courses
Managers as Course DirectorsFaculty as Lecturers (when appropriate)Laboratories utilizing Core FacilitiesPermission of The Graduate SchoolLooking for Pilot ProjectsDo we need a Teaching Workshop?
User Workshops & CoursesDoes not require permission of The Graduate School
New Performance MetricsDatabase of User Publications & Grants
Needed if data generated in Core FacilityRequired for NIH- and NSF-supported FacilitiesMechanism needed to obtain this information –
e.g., PI discounts for use of facilityCommittee needed to explore how to facilitate
this?
New Performance Metrics
Attendance at Technical Courses and National Meetings
Membership in National Organizations GLIIFCA (Great Lakes International Imaging and Flow
Cytometry Assoc.)
ALMA (Assoc. of Laboratory Managers)
ABRF (Assoc. of Biomolecular Resource Facilities)
Travel Grants from OR (cost sharing required)Lab Manager Boot Camp
Lab Manager Boot Camp - One Mission: To Be a Better Lab Manager
Location: Pittcon 2009, Room W192C, McCormick Place, Chicago ILDate: Tuesday, March 10, 2009 from 1PM to 5PMCost: Free to registered Pittcon attendeesWho: Scientists at any point in their career
Lab Manager Boot Campincluded three sessions:
Lab Wars: Solutions to Sticky Situations in the Lab —featuring LabAct™Lab an educational management program using improv
theater to explore problems and solutions to common lab situations
Budgets: Dollars, Sense, and ScienceOpen Forum and Panel Discussion
Additional OpportunitiesCF Managers Seminar Series
Run by Managers of Core FacilitiesAimed at targeting New TechnologiesCould be Academic or Corporate SpeakerSupported by ORVolunteer needed to coordinate it – in collaboration
with NURAP luncheon series?
Lab Manager Magazine (www.labmanager.com)
Performance Evaluation of Core Facilities
Electronic copy of presentation – will send via Listserv
Contact information:[email protected]@northwestern.edu
Performance Excellence Program
Paul CoronaLearning & Organization Development
Human Resources