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Research Paper by:

Parastoo Roghanian University Technology Malaysia (UTM) Amran Rasli University Technology Malaysia (UTM)Hamed Gheysari University Technology Malaysia (UTM)Mostafa Kazemi Ferdowsi University of Mashhad,Iran

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Introduction

Productivity- It is the effectiveness of productive effortas measured in terms of rated output per unit of input

Aim of the paper is to understand the impact of TQMand TPM on input as well as output to encourageproductivity

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Factors affecting Productivity

Productivity

CustomerSatisfaction

Human

resources

Product/process/services

Financialperformance

InnovationTechnology

Operation

performance

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Total Quality Management (TQM)

Management approach of an organization, centred onquality, based on the participation of all its membersand aiming at long-term success through customersatisfaction, and benefits to all members of theorganization and to society

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TQM tools :ISO and OHSASISO 14001

1. Comply with regulations

2. Indentify the environmentalimpacts

3. Improve practices

IMS

ISO 9001

1.Regularly measure

Satisfaction

2.Share know how

internally

3.Ensure quality

OHSAS 18001

1. Optimise the

management

of health and safety

at work

2. Analyze risks

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Factors influencing TQM

External Environment Internal factors

Market Conditions Market Competitiveness Economic Environment Technical Situation

Socio-CulturalCondition Legal Environment

Corporate Planning Top Management leadership Customer Focus Human Resources Quality and Process Information and Analysis

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Pillars Of TPM

Jishu Hozen KubetsuKaizenPlanned

MaintenanceQuality

Maintenance Training Office TPMSafety, Health

andEnvironment.

5S

Total Productive Maintenance (TPM)TPM is a collection of methodologies and practices which improve manufacturing equipmentperformance, and was developed towards extensive

efforts to maximize manufacturing productivity

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Base of TPM- 5s

SortSeiri ArrangeSeiton ShineSeiso StandardizeShiketsu SustainShitsuke

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Pillars of TPM

Jishu Hozen-It means autonomous maintenance i.e. theoperator must maintain his own machine.Kubetsu Kaizen- Every body must contribute withcontinuous improvements.

Planned Maintenance- Proactive maintenance should becarried out to reduce breakdowns.Quality Maintenance- Equipment quality should be suchthat optimum product quality is obtained.

Training- Trained employees are more likely to producebetter quality products.Office TPM Concept of TPM is not limited to the shopfloor but can be applied to the office environment as well.

Safety, Health and Environment-It explains that safety is ofutmost importance.

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Impact of TQM &TPM on Productivity

Less wastage IncreasedprofitsHigh

Salaries

JobSatisfactionBetterprocessesIncreasedproductivity

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Conclusion

Cost Quality

TPM

TQM

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Presented by- Sumit Kawalkar (1402185) Swapnil Lokhande (1402191) Tanay Salpekar (1402195) Tanaya Gaikwad (1402196) Vihar Mankar (1402206)

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References:Productivity Tools : TPM and TQM. (IJFPSS, Vol 2,No.4, pp. 65-69 , Dec , 2012)

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