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OPEX>BPM Discovery Journey - Company Presentation for Members V 06 P 1
proceeditOPEX>BPM Discovery Journey - Presentation
for Members
OPEX>BPM Discovery Journey - Company Presentation for Members V 06 P 2
Change of Paradigm > From Function to Process
Extended organizationPyramidal Organization
Third
Party
Third
Party
Third
Party
External ApplicationsExternal Applications
Employees
Function
Focus on Transaction Log Focus on Support Procedures
Internal applications
Process
Structured Communication
Unstructured Communication
Supervisors
Outsourced
Users
External Users
Third Party
Internal Users
Usuarios
Invitados
Internal applications
OPEX>BPM Discovery Journey - Company Presentation for Members V 06 P 3
Phases and Supports to Change Management
Pyramidal
Organization
Extended
OrganizationChange Management
Opportunity Challenge
ImplementationDesign OperationPhase >Continuous Improvement
1 2 3 4
BPM*OPEX* µBPO*
AutomateOptimize Outsource
BPMS*BPA* µOutsourcing
BPM Process*OPEX* Workshop Outsourced Task
Methodology >
Action >
Technology >
Vector >
BAM*
Monitor
Scorecard*
KPIs*
BPM* ConsultantOPEX* ConsultantOutsourced
OperatorAgent > Supervisor
* See the meaning of terms in the proceedit Document “Glossary of Terms”.
OPEX>BPM Discovery Journey - Company Presentation for Members V 06 P 4
4 Steps for Successful BPM Processes Deploying
Elements
Supervision
Operations
Technological
Consultancy
Business
ConsultancyOPEX*
BPMS*
Working
Procedures
BPM* Process
Classes
BPO*BPM* Process
Instances
BAM*KPIs* of BPM*
Instances
Actors
Systems
Personal Tasks
Automated Tasks
Connectors
Documents
Optimize
Monitor
Develop
OperarActions
Transactions
KPIs*Optimize
1
2
3
4
1
Data & MetaData
* See the meaning of terms in the proceedit Document “Glossary of Terms”.
OPEX>BPM Discovery Journey - Company Presentation for Members V 06 P 5
Typical IT Scenario before OPEX>BPM-SOA
Discs in PCs*CRM*eMailServer
ERP* File Server
• Manual Actions• When the User Wants• As the User Wants• In the Office• It Depends on People
User Controls
Informal Procedures
• Informal• No Standardized• Manuals• Without Alerts• No Monitorable• Without KPIs*• Not Traceable
Office SuitesWord, Excel, PowerPoint, ...
DesignProject,
Presto, ATC*
Partial Record
Partial Record
* See the meaning of terms in the proceedit Document: “Glossary of Terms”.
OPEX>BPM Discovery Journey - Company Presentation for Members V 06 P 6
Typical IT Scenario after OPEX>BPM-SOA
Formal BPM Processes*
CRM* ERP*eMail Server Discs in PCs*
• Formalized• Normalized• Automated• With Alerts• Supervised by Exception
• Provide KPIs*• Traceable
System Controls
BPMS* Platform
ECM*/DMS*/ESB*/LDAP*
Automated Task
Automated Task
Automated Task
DropBox, Google, …
Personal Task
Personal Task
Personal Task
• Semi-automated Personal Tasks• Made by whom, how and when System Prompted to do
• Where the user wants• Independent of People
Office SuitesWord, Excel, PowerPoint, ...
DesignProject,
Presto, ATC*
• Automated Tasks• Improve Efficiency• Big Savings
* See the meaning of terms in the proceedit Document: “Glossary of Terms”.
Files Server
BDD* ECM*/DMS*/
BPMS*
OPEX>BPM Discovery Journey - Company Presentation for Members V 06 P 7
A Good Question
� Why we talk so much about BPM*?
1. Cash Flow*. Each BPM Process*
well analyzed, developed and
implemented generates enormous
potential costs savings and,
therefore, of Net Cash Flow for the
End Customer*.
2. Business. It is a huge potential
business for the ICT* Industry.* See the meaning of terms in the proceedit Document “Glossary of Terms”.
OPEX>BPM Discovery Journey - Company Presentation for Members V 06 P 8
Return on the Deployment of BPM Processes
Return of BPM with the Traditional ICT* Business Model
Performance Criteria over 5 years proceedit¹ Forrester²
Total Cost of Ownership (TCO*) 100 % 100 %
Accumulated Operating Savings (AOS*) 164 % 199 %
Cumulative Net Cash Flow (CNCF*) 64 % 99 %
Net Present Value (NPV*) at 15 % discount 25 % 87 %
Internal Rate of Return (IRR*) for 5 years 53 % 127 %
Time of Return on Investment (ROI*) 40 months 26 months
* See the meaning of terms in the proceedit Document “Glossary of Terms”. 1 - According to the TCO*and
profitability analysis conducted by proceedit for the deployment of 100 Processes in 5 years, in an organization
of 8.000 employees, whose results are detailed in the Document: "TCO and Profitability Analysis - BPM
Implementation Project" that is freely available on petition. 2 - According to the TCO* and profitability analysis
by Forrester as detailed in the Document: "The ROI Of BPM Suites" with results homogenized by proceedit.
OPEX>BPM Discovery Journey - Company Presentation for Members V 06 P 9
Map of Current BPM Processes Deployment
Question: “Your organization, ¿has already implemented BPM* processes?”
• Media: LinkedIn Poll (see results at http://linkd.in/qYClFC )
• Invited to participate: 12.000+ professional contacts around the World.
• Number of answers received: 190
• Percentage of answers: 1,6 %
?
No
< 5
5 a 10
> 10
We have already
implemented more than
10 Processes: 16 %
We have already
implemented between 5 y
10 processes: 11 %
We are just beginning
(implemented less than 5
processes): 26 %
No at all: 33 %
We are studying it: 14 %
* See the meaning of terms in the proceedit Document “Glossary of Terms”.
OPEX>BPM Discovery Journey - Company Presentation for Members V 06 P 10
Foreseen Future for BPM Processes Deployment
Question: “How many BPM processes your organization plans to deploy for
its internal use within the next 5 years? "
• Media: LinkedIn Poll (see results at http://linkd.in/qYClFC )
• Invited to participate: 12.000+ professional contacts around the World.
• Number of answers received: 193
• Percentage of answers: 1,6 %
1 - 5
0
5 - 10
10 - 20> 20
More than 20 per year:9 %
None: 29 %
From 1 to 5 per year:41 %
From 10 to 20 per year:8 %
From 5 to 10 per year: 13 %
* See the meaning of terms in the proceedit Document “Glossary of Terms”.
OPEX>BPM Discovery Journey - Company Presentation for Members V 06 P 11
Survey of Barriers for BPM Processes Deployment
* See the meaning of terms in the proceedit Document “Glossary of Terms”.
Question: "In your opinion, what are the most important barriers that
impede a faster deployment of BPM Processes*? "
• Media: LinkedIn Poll (see results at http://linkd.in/qYClFC )
• Invited to participate : 12.000+ professional contacts around the World.
• Number of answers received: 41
• Percentage of answers: 0,3 %
$
Cost of the Platform BPMS* Platform: 2 %
¿Which BPMS* Platform Choose?: 5 %
Usability and User Acceptance: 39 %
Are the promised savings real?: 44 %
Cost of the BPM* Processes: 10 %
OPEX>BPM Discovery Journey - Company Presentation for Members V 06 P 12
Barriers & Brakes for Massive BPM Deployment
1. Disbelief in Savings.
2. Resistance to Change.
3. Enormous Investment.
4. High Effort.
5. Doubts about BPMS* Platform.
6. Lack of Expertise.
7. Result: Blocked by the fear of risk.
* See the meaning of terms in the proceedit Document “Glossary of Terms”.
OPEX>BPM Discovery Journey - Company Presentation for Members V 06 P 13
BPM & BPMS Company Investment - Traditional
50 K 1.000 K50 K
Potential BPM* InvestmentBPMS* Investment
20Named Users
1BPM Process*
20 BPM Processes*
200BPM Processes*
BPM* Deployment
1.000 K
1.000Named Users
* See the meaning of terms in the proceedit Document “Glossary of
Terms”.
Effort on Development
of BPM*Processes = 10.000 K!
BPMS* Deployment
OPEX>BPM Discovery Journey - Company Presentation for Members V 06 P 14
Traditional Business Model in ICT Industry
� Enormous Uncertainty.
� Big Dependence.
� High Risk.
� High Cost.
� Fixed Investment Required.
� No Returns.
OPEX>BPM Discovery Journey - Company Presentation for Members V 06 P 15
Challenge for Succes on Masive BPM Deployment
� Reduce existing barriers and brakes
with the traditional ICT* Business
Model to allow a massive, affordable
and sustainable deployment of BPM*
Processes in the End Customers*
organizations, at the deployment rate
they desire, and with the knowledge,
financial and technology resources we
have available.* See the meaning of terms in the proceedit Document “Glossary of Terms”.
OPEX>BPM Discovery Journey - Company Presentation for Members V 06 P 16
proceedit in 3 Phrases: Who, What and How
Multinational
Technology
Cluster*
1
���� Capacity &
Support
Integrated
Products & Services
OPEX>BPM>µBPO*
2
����
Barrier-free
Innovative
Business Model
3
����
Risk-free
No Investment
Low-cost
With Returns
¡“0” Barriers!
All-in-one, simple
* See the meaning of terms in the proceedit Document: “Glossary of Terms”.
OPEX>BPM Discovery Journey - Company Presentation for Members V 06 P 17
proceedit, the Answer to the Big Challenge
� proceedit, an innovative enterprise which takes
the form of a Multinational Technology Cluster
providing integrated OPEX>BPM-SOA>µBPO*
services which Optimize, Automate and
µOutsource the working procedures of any
organization by co-developing, standardizing and
co-distributing the largest worldwide catalog of
reusable "prêt-à-porter” BPM Processes*, along
with associated products and services, using an
unbeatable Business Model that eliminates all
barriers and brakes for our Members* and their
End Customers*.* See the meaning of terms in the proceedit Document “Glossary of Terms”.
OPEX>BPM Discovery Journey - Company Presentation for Members V 06 P 18
Company Values
Collaboration
• Cluster
• Co-Development
• Co-Distribution
• Standardization*
• Reusability*
• On-demand*
• Risk-free*
• Low-cost*
• Pay-back*
* Ver el significado de los términos en el Documento de proceedit: “Glosario de Términos”.
1
Win-WinSustainability
2
3
OPEX>BPM Discovery Journey - Company Presentation for Members V 06 P 19
Product & Marketing Strategy
Reutilization
Standardization
Co-Distribution
Co-DevelopmentProduct
Marketing
End Customer*
• Prêt-à-porter*
• Vendor’ Independence*
• Risk-free*
• Low-cost*
• On-demand*
• Pay-back*
• Paid-by-savings*
* See the meaning of terms in the proceedit Document: “Glossary of Terms”.
OPEX>BPM Discovery Journey - Company Presentation for Members V 06 P 20
Cluster Organizational Strategy
Partners*
proceedit
End Customers*
Partners*Co-Development
Co-Distribution
• Software Vendors
• Developers
• Implanters
• Distributors
* See the meaning of terms
in the proceedit Document:
“Glossary of Terms”.
OPEX>BPM Discovery Journey - Company Presentation for Members V 06 P 21
Cluster for Co-Development and Co-Distribution
proceeditOPEX* WorkShops
BPM* Factory
End
Customers*
Members*
End
Customers*
Members* +30 Members
Co-Development
Co-Distribution
1
2
BPM* Catalogue
µBPO* Operators
+500 Processes
+40 WorkShops
* See the meaning of terms in the proceedit Document: “Glossary of Terms”.
OPEX>BPM Discovery Journey - Company Presentation for Members V 06 P 22
Our Capabilities
� Solvency: a company of 2+ M € of share capital which supports our
activities.
� Power: 30+ Members targeted or related with OPEX>BPM-SOA>µBPO*,
collaborating on our Multinational Technology Cluster with a workforce of
200+ specialists.
� Knowledge: 200+ OPEX WorkShops* performed by our Members and 500+
BPM* Processes, SOA* Connectors and OPEX-BPM-SOA-µBPO* Business
Automation reusable “prêt-à-porter” Solutions available in our Catalogue.
� Experience: +500.000 cumulated man-hours in Optimization, Automation
and Outsourcing of working procedures and in the analysis, development and
implementation of Processes, Connectors and Solutions.
� Capacity: our OPEX* consultants and our BPM* Process Factory are capable
to formalize, standardize, optimize, develop, customize and deploy any BPM*
Process on any open BPMS* Platform specified by the End Customer* and
our µBPO* operators are available to perform any assigned external o
outsourceable BPM* Personal Task.
* See the meaning of terms in the proceedit Document “Glossary of Terms”.
OPEX>BPM Discovery Journey - Company Presentation for Members V 06 P 23
3 Steps & Tools to Achieve a Sustained Excellence
Automation
Optimization
µOutsourcing
Sustained Excellence* See the meaning of terms
in the proceedit Document:
“Glossary of Terms”.
OPEX*
BPM*
µBPO*
1
2
3
OPEX>BPM Discovery Journey - Company Presentation for Members V 06 P 24
The 3 Domains – Actors and Resources
Business
Knowledge
Proximity to
Customers
Process Tasks
µOutsourcing
Technological
Consultancy
Business
Consultancy
Know-How
Miembros
Consultores OPEXMiembros
Consultores OPEX
Resources
OPEX* Consultants
Members
OPEX*
WorkShop
µBPO*
Services
End
Customers*
BPM* Consultants
Members
BPM*
Process factory
Members
Distributors
Miembros
Consultores OPEXMiembros
Consultores OPEXSales
Network
µBPO* Operators
Members
Optimization >> Automation >> µOutsourcing
OPEX* BPM-SOA* µBPO*
* See the meaning of terms in the proceedit Document: “Glossary of Terms”.
1 2 3
OPEX>BPM Discovery Journey - Company Presentation for Members V 06 P 25
µOutsourced BPM Process
µBPO* Operators
Client Users
I DG
F
Forwarding to external
operation when queued
tasks exceeds a given limit
Deviation Gate for implementing business
rules for forwarding to external operation
Internal
Personal Task 1
Outsourceable
Personal Task 2TE
Outsourced
Personal Task 2
External
Personal Task 3
Automated
Task 4
Uncritical Task, of average complexity and
value added, which can be done internally
or being outsourced, depending on the
degree of demand or less or greater
availability of internal resources to do it
Time event (Timer) for
deviation to external operation
when the limit time for doing
the Task is exceeded
Task with little added value,
low complexity and
criticality, always to be
outsourced
Critical task
always performed
internally
* See the meaning of terms in the proceedit Document “Glossary of Terms”.
External OperationsInternal Operations
OPEX>BPM Discovery Journey - Company Presentation for Members V 06 P 26
Distribution of Responsibilities
µBPO*
Services
Tests &
Training
Maintenance
& Support
Configuration
& Development
Analysis &
Optimization
Customer
Capture
Supports
Perform
sCol.laborate
proceedit proceedit
BPM*
Partner
OPEX*
Partner
Customer Customer
proceedit
proceedit
proceedit
BPM*
Partner
Customer
Proceedit
(tier 2)
BPM*
Partner
(Tier 1)
Customerproceedit
* See the meaning of terms in the proceedit Document “Glossary of Terms”.
proceedit
µBPO*
Partner
Customer
OPEX>BPM Discovery Journey - Company Presentation for Members V 06 P 27
Integrated Technological Architecture Layers
Users (Administrators, Internals, Remotes, Externalized, External, Invited, …)
PhabletsTabletsSmartPhonesScanersSelling Terminals
PrintersPCsServers
Virtualized LAN* (eVPN*) >>> Access & Security
ESB*
LDAP*
SNS*Intranet*Extranet*Web*OCR*
SaaS* Services
User Work Environment UWE* (FrontOffice)
Procesos BPM* Processes
BPMS* Platforms
RAD*/DBM* Framework & Maintenance (BackOffice)
ECM*DMS*SCM*ERP*CRM*
PaaS* Services
IaaS* Services
Cloud Computing* Services
* See the meaning of terms in the proceedit Document “Glossary of Terms”.
OPEX>BPM Discovery Journey - Company Presentation for Members V 06 P 28
Traditional Business Model in ICT Industry
� Enormous Uncertainty.
� Big Dependence.
� High Risk.
� High Cost.
� Fixed Investment Required.
� No Returns.
OPEX>BPM Discovery Journey - Company Presentation for Members V 06 P 29
A Virtuous Circle
Provide all
Business
Solutions
On any SOA*
open BPMS*
technology
Without any
risk or
obligation
At an affordable
indefinite user
license price
Consuming
only the
required
And with
royalties $! for
Customer
Pay-back*
10 % royalty
1
2
3
4
5
6
Vendors’
independence*
Prêt-à-porter*
Quick to deploy
solutions
Risk-free*
try & buy* o
try & lease*
Low-cost*
Only 1,5 US$/hour
/concurrent use
On-demand*
pay only what &
when you need
Paid-by-Savings
* See the meaning of terms in the proceedit Document “Glossary of Terms”.
OPEX>BPM Discovery Journey - Company Presentation for Members V 06 P 30
OPEX WorkShop Consultancy – Pricing Models
Participative Model
(based on savings)
Remuneration Model (based on effort)
Unitary
Fee¹Effort in
Hours
Participation
= 25 %Savings by
Optimization
Cost
Buying of
Service
Leasing
3 % / Month
ó
Monthly
Fee
Savings = Σ (KPIt* – KPI0*)
x KPI* Unitary Cost
No. Monthly
Payments
Cumulated
Total Fee
Maximum
Cumulated
Total Fee =
Cost x 2,0
Models only applicable only when the process, once
optimized, is automated and served in Cloud Computing*
* See the meaning of terms in the proceedit Document “Glossary of Terms”. 1 - See applicable rates in the proceedit Document: "Rates, Fees and Modalities of Service".
1
2
OPEX>BPM Discovery Journey - Company Presentation for Members V 06 P 31
BPM Processes Unlimited Use License
Calculation of the Unlimited Use License*
Development
Effort*
(Hours)
Purchase Price
for Unlimited Use
License (UUL*)
Number of
Concurrent Uses
(CU*)
Unit Amount
1 SDR2
/Hour*/CU*
* See the meaning of terms in the proceedit Document: “Glossary of Terms”. 1 – Typical values. 2 – SDR* is a
currency basket of the IMF*. 1 SDR*= 1,20 € = 1,50 US$ approximately, at the present exchange rate. To
update the exchange rate go to: http://www.imf.org/external/np/fin/data/rms_sdrv.aspx
600¹
Hours*
5¹ Concurrent
Uses*
1,2 €/SDR2
1,5 US$/SDR2
3.600 €¹
4.500 US$¹
One Payment
OPEX>BPM Discovery Journey - Company Presentation for Members V 06 P 32
Services Structure and Monthly Fees
Cloud Computing
Service in High
Availability*
Cloud Computing*
SaaS* Service
Renting of UUL*
* See the meaning of terms in the proceedit Document: “Glossary of Terms”.
Unlimited Use
License
(ULL*)
Sustainability
Service*
IaaS* Service PaaS* Service
High
Availability*
Service
5 %/Mes/LUI*
9 %/Month/UUL*
2,5 %/Month/UUL*
5 %/Month/UUL*
3 %/Month/UUL*
12 %/Month/UUL*
2,5 %/Month/UUL*
• Redundancy in 3 Data Centers
located in 3 continents
• Disaster Recovery
• Load Balance
• Maintenance of Software Vendor
• Advanced Maintenance
• Sustainable Maintenance
OPEX>BPM Discovery Journey - Company Presentation for Members V 06 P 33
Costing Example of a BPM Process
Example of Calculation of a BPM Process* Deployment Cost
Item Amount Unit
Hours of Effort for the Development of the BPM Process* 600 Hour
Cost per Unit of Effort Time* and Concurrent Use* 1,00 SDR¹/Hour/CU*
Indefinite Unitary Use License per Concurrent Use* 600 SDRs¹/CU*
Maximum Number of Concurrent Uses* 5² Concurrent Use
Unlimited Use License (one single payment) 3.000 SDRs¹
Sustainability* Service Fee (30 %³ / Year) - optional 900 SDRs¹/Year
Application SaaS* Service Fee (5 %³ / Month) 150 SDRs¹/Month
Systems IaaS & PaaS* Service Fee (5 %³ / Month) 150 SDRs¹/Month
Cloud Computing* Service Fee (9 %³,⁴ / Month) 270 SDRs¹/Month
* See the meaning of terms in the proceedit Document: “Glossary of Terms”.
1 – SDR* is a basket of currencies of the IMF*. 1 SDR* = 1,20 € = 1,50 US$ at the present rate of exchange. To update the exchange rate go
to: http://www.imf.org/external/np/fin/data/rms_sdrv.aspx 2 - Equivalent to between 50 and 100 (fifty and one hundred) Named Users. 3 -
Percentage to be applied to the value of the Unlimited Use License*. 4 - Includes only the fee for the BPM* Process, Connector o Solution, not
the ones for the BPMS* Platform and other applications, systems and/or services required for the operation of the proceedit Applications.
OPEX>BPM Discovery Journey - Company Presentation for Members V 06 P 34
Typical Cloud Costs for BPM-SOA Solutions
Cloud* Service Fee
by Concurrent Use* 200 - 600
Cloud* Service Fee
by Process Instance 0,20 – 0,60
Cloud* Service Fee
by Performed Task
Cloud* Service Fee
by Tangible Savings
0,02 – 0,04
5 - 25
Cloud* Service Fee
by Treated Document 0,15 – 0,45
* See the meaning of terms in the proceedit Document: “Glossary of Terms”.
2 – SDR* is a currency basket of the IMF*. 1 SDR* = 1,20 € = 1,50 US$ approximately, at the present exchange
rate. To update the exchange rate go to: http://www.imf.org/external/np/fin/data/rms_sdrv.aspx
SDRs¹/Instance
SDRs¹/Month
SDRs¹/Document
SDRs¹/Task
% on Savings
OPEX>BPM Discovery Journey - Company Presentation for Members V 06 P 35
Tariffing Concepts for µBPO Services
Availability
Monthly fee for
until n Tasks / hour
+ Realization
Unit cost per Task
in SDRs¹ / Task
2
- Volume
Up to 10 %²
Of Monthly Rappel
3
Ensures timely response capacity
Variable Cost
for resources
consumed
Discount to offset
the increased
consumption
1
�
�
�
* See the meaning of terms in the proceedit Document “Glossary of Terms”. 1 – SDR* is a currency basket of the
IMF*. 1 SDR* = 1,20 € = 1,50 US$ approximately, at the present exchange rate. To update the exchange rate go
to: http://www.imf.org/external/np/fin/data/rms_sdrv.aspx 2 – A discount on the amount of the monthly utility bill
applies by 1 % (one per cent) for every complete 1,000 (one thousand) SDRs* gross sales, before tax, with a
maximum discount of 10 % (ten per cent).
OPEX>BPM Discovery Journey - Company Presentation for Members V 06 P 36
Unified OPEX> BPM> µBPO Monthly Fee
OPEX*1Item Fee
Leasing OPEX* Service SDRs¹/Month
BPM* Cloud Computing Service Fee SDRs¹/Month
Availability Fee for µBPO* Tasks SDRs¹/Task/Month
Realization Fee for µBPO* Tasks SDRs¹/Task
Total Gross Fee (before taxes) SDRs¹/Month
- Monthly Rappel - %/Month
Total Net Fee (before taxes) SDRs¹/Month
BPM*2
µBPO*3Unified Monthly Fee
* See the meaning of terms in the proceedit Document “Glossary of Terms”. – SDR* is a currency basket of the IMF*. 1
SDR* = 1,20 € = 1,50 US$ approximately, at the present exchange rate. To update the exchange rate go to:
http://www.imf.org/external/np/fin/data/rms_sdrv.aspx 2 – Applies a discount on the amount of the monthly utility bill by 1
% (one per cent) for every complete 1,000 (one thousand) SDRs* gross sales, before tax, with a maximum discount of
10 % (ten per cent) for Consultancy, OPEX* and µBPO Services, and 50 % (fifty per cent) for BPM* Services.
OPEX>BPM Discovery Journey - Company Presentation for Members V 06 P 37
1.000 K 50 K 1.000 K50 K
Investment on BPM*Investment on BPMS*1.000Nominal Users*
20Nominal Users*
20BPM*Processes
200BPM*Processes
BPMS* Deployment BPM* Deployment * See the meaning of terms in the
proceedit Document “Glossary of Terms”.
90 % Savings on
BPM* Process Development
= 9.000 K!
90 % Savings on BPM Process Development
OPEX>BPM Discovery Journey - Company Presentation for Members V 06 P 38
= Cost >>> x 10 Result
BPMS* Licenses
BPM* Services
1 BPM Process Deployed
BPMS* Licenses
BPM*Products
10 times more BPM Processes deployed for
the same cost !!!
Traditional approach
proceeditapproach
50 K$
50 K$
50 K$10 ! BPM Processes Deployed
proceedit Model
50 K$
OPEX>BPM Discovery Journey - Company Presentation for Members V 06 P 39
Personnel Savings and Marginal ROI BPM Process
Calculation of Savings in Personnel for BPM* Deployment - proceedit Model
ItemAverage
Numbre0Unitary
Saving0
Total
SavingUnit
Average Personal Tasks by Processº 10,3 1 Minutes 10,3 Min/Instance¹
Average Automated Tasks by Processº 11,2 3 Minutes 33,6 Min/Instance¹
Average Connectors by Processº 10,2 5 Minutess 51,0 Min/Instance¹
Average Documents by Processº 1,3 3 Minutes 3,9 Min/Instance¹
Average Fields by Processº 111 0,1 Minutes 11,1 Min/Instance¹
Total Savings in Personnel by Process Instance > 1,82 Hours/Inst. ¹
Average Unitary Direct Cost per Hour of Personnel > 17 SDRs²/Hour
Total Savings in Personnel by Process Instance > 31 SDRs²/Inst. ¹
Process Rotation = Instances per Month > 100 Instance¹/Month
Average Cost of Unlimited Use License of a Process > 3.000 SDRs²
Average Savings per Month for a BPM Process* Deployed > 3.100 SDRs²/Month
* See the meaning of terms in the proceedit Document “Glossary of Terms”. 0 – Average
data obtained for BPM* Process deployed by proceedit and its Partners. 1 – “Instance” applies for each execution of a BPM* Process. 2 -
SDR* is a currency basket of the IMF*. 1 SDR* = 1,20 € = 1,50 US$ at the present exchange rate. To update the exchange rate go to:
http://www.imf.org/external/np/fin/data/rms_sdrv.aspx. 3 Marginal ROI* time for each additional BPM* Process deployed, without
additional costs for BPMS* Platform and other applications licenses, services and systems required for the operation of the BPM* Process.
ROI³ =
1 Month
OPEX>BPM Discovery Journey - Company Presentation for Members V 06 P 40
Projects with +250 % IRR
Comparison between Models for BPM Processes* Deployment
Performance Criteria over 5 yearsTraditional¹
Modelproceedit¹ Model
Total Cost of Ownership (TCO*) 100 % 100 %
Accumulated Operating Savings (AOS*) 164 % 345 %
Cumulative Net Cash Flow (CNCF*) 64 % 245 %
Net Present Value (NPV*) al 15 % discount 25 % 123 %
Internal Rate of Return (IRR*) for 5 years 53 % 266 %
Time of Return on Investment (ROI*) 40 months 16 months
* See the meaning of terms in the proceedit Document “Glossary of Terms”. 1 - According to the TCO*
and profitability analysis conducted by proceedit for the deployment of 100 Processes in 5 years, in an
organization of 8,000 employees whose results are detailed in the Document: "TCO and Profitability
Analysis - BPM Implementation Project" which is freely available on petition.
< Time Index
OPEX>BPM Discovery Journey - Company Presentation for Members V 06 P 41
OPEX>BPM Tangible Savings Essentials
BPM
Process1Manual
Process
Tangible
Savings2
x Task
Time x Task >
(minutes)
Cost2 x Task >
(SDRs2)
Tasks x Hour >
x Person
0,91
0,26
66
3,00
0,75
20
2,09
< Cost Index
< Productivity
Index
* See the meaning of terms in the proceedit Document “Glossary of Terms”. 1 – Combination of Personal (semiautomated) + Automated Tasks.
2 - Costs and Savings expressed in SDRs*. 1 SDR* = 1,20 € = 1,50 US$ aprox.
0,49
46
BPM/
Manual
Indexes
0,30
0,35
3,3
OPEX>BPM Discovery Journey - Company Presentation for Members V 06 P 42
Market Opinion about the proceedit Model
try&buy* o try&lease* model,risk-free, without compromise
prêt-à-porter* low-cost reusable processes
Without investment, self-financed by royalties
29 %1
39 %1
14 %1
BPMS* vendors’ independency 11 %1
1
2
4
3
No one, I don’t like your business model5 7 %1
* See the meaning of terms in the proceedit Document: “Glossary of Terms”.
• 1 – According to the results of a survey conducted via Linkedin over 12,000 professionals, having
obtained 106 responses. Permitted a single response from 5 options.
OPEX>BPM Discovery Journey - Company Presentation for Members V 06 P 43
Improvements and Savings Step by Step
OutsourcingOptimization AutomationNormalizationVisualization
Reduction of Costs
of Tasks
Reduction of Cycle
Time of Processes
Reducing Dead Times
between Tasks
Reduction of
Tasks Efforts
Reducing the Number
of Tasks
Simplification of Tasks
Description of Tasks ����
���� ����
���� ����
����
����
���� ����
��������
����
����
����
OPEX*
BPM*
µBPO*
����
33 %¹
27 %¹
10 %¹Total Savings = 70 %
OPEX* BPM* µBPO*
* See the meaning of terms in the proceedit Document “Glossary of Terms”. 1 - Details of savings obtained from different own and third-party sources and experiences.
OPEX>BPM Discovery Journey - Company Presentation for Members V 06 P 44
Tangible Savings Pays 4+ times the Total Cost
Paid by Savings!Monthly Cost for the
full Cloud Computing* Service of ours Business
Automation Solutions
< 25 %
Guaranteed. We
provide the full
Cloud Computing*
Service of our
Business
Automation
Solutions at a cost
lower than 25 %
of tangible savings
obtained by our
End Customers*
Tangible Operating Monthly Savings derived from the deployment of our
Business Automation Solutions
* See the meaning of terms in the proceedit Document “Glossary of Terms”.
OPEX>BPM Discovery Journey - Company Presentation for Members V 06 P 45
3 Main Reasons to Rely on proceedit
1. Wide Experience in 500+ OPEX-
BPM-SOA-µBPO* Projects.
2. Capacity and Reliability given by the
Cluster.
3. Our unbeatable Business Model > Try
us, you risk nothing!
* See the meaning of terms in the proceedit Document: “Glossary of Terms”.
OPEX>BPM Discovery Journey - Company Presentation for Members V 06 P 46
Member Types
� proceedit Cluster* is formed by three Types* of Members*
(see the following slide: “Member Types Diagram”):
� Distributors*. Organizations that, without being proceedit
shareholders or unitholders, resell proceedit own o third party
products and services to End Customers*. They receive a rappel
discount of an amount depending on the sales volume level they have
achieved.
� Associates*. Individuals or organizations without being shareholders
or unitholders of proceedit, pay a periodic fee as cluster
membership and in exchange receive a discount or commission of an
amount determined according to the Category* of Associate* to
which they belong.
� Shareholders*. Individuals or organizations who are unitholders or
shareholders of the Cluster* and in exchange receive a discount or
commission of an amount determined according to the Category* of
membership they belong.
* See the meaning of terms in the proceedit document “Glossary of Terms”.
- Member Involvement +
OPEX>BPM Discovery Journey - Company Presentation for Members V 06 P 47
Member Involvement
InvestmentPeriodic
Fees
Business
Volume
* See the meaning of terms in the proceedit document “Glossary of Terms”.
Distributor* Associated* Shareholder*
Returns
Contributions
Member
Type*
OPEX>BPM Discovery Journey - Company Presentation for Members V 06 P 48
Member Types Diagram
* See the meaning of terms in the proceedit document “Glossary of Terms”.
Distributor* Associate* Shareholder*
RappelDiscount or
Commission
Discount or
Commission
FeeBusiness
VolumeCapital
1 2 3
Categories
1. Basic*
2. Advanced*
3. Preferred*
OPEX>BPM Discovery Journey - Company Presentation for Members V 06 P 49
Summary of Terms and Rights
Member Category*Summary of Terms & Rights1Member Type* Basic* Advanced* Preferred*
Distributor*
Business Volume*
Business Volume*
Business Volume*
< Contribution
No Yes Yes < Resell
Commission Rappel Rappel < Return
Associated*
Association Fee*
Association Fee*
Association Fee*
< Contribution
No Yes Yes < Resell
Commission Discount Discount < Return
Shareholder*
Investment in Capital*
Investment in Capital*
Investment in Capital*
< Contribution
No Yes Yes < Resell
Commission Discount Discount < Return
* See the meaning of terms in the proceedit document “Glossary of Terms”. 1 – See more details of the terms and rights
applicable to proceedit Cluster Members* in the “Annex 1 – Details of Applicable Terms and Rights" to this document.
Associates*
Shareholders*
Distributors*
Investment
in Capital*
Kind
OPEX>BPM Discovery Journey - Company Presentation for Members V 06 P 50
Contributions Types by Member Type
* See the meaning of terms in the proceedit document “Glossary of Terms”.
Business
Volume*
Association
Fees*
• Net revenue received by proceedit from
the Member* and/or End Customers* of
the Member*, less commissions accrued
by the Member* from proceedit
Cash
Kind
Cash
• Goodwill
• Exchange of Shares / Units
• Know-how
• Consultancy & Technological Services
• BPM* Processes, SOA* Connectors* &
Automated OPEX>BPM>SOA*
Business Solutions
• Software Licenses
• Computer & Communication Equipment
1
2
3
≥ 25 %
≥ 25 %
OPEX>BPM Discovery Journey - Company Presentation for Members V 06 P 51
Summary of Minimum Contributions
Summary Table of Minimum Contributions of Cluster Members*
Member
Type*
Contribution
TypeUnit
Member Category*
Basic* Advanced* Preferred*
Distributor*Business
Volume*
SDRs1
/Year12.000 60.000 300.000
Associated*Association
Fee*
SDRs1
/Month60 300 1.500
Shareholder*Investment in
Capital*SDRs1 2.000 10.000 50.000
* See the meaning of terms in the proceedit document “Glossary of Terms”. 1 - SDR* is a currency basket of the IMF*. 1 SDR* = 1,20
€ = 1,50 US$ at the present exchange rate. To update the exchange rate go to: http://www.imf.org/external/np/fin/data/rms_sdrv.aspx.
Effort
Hours*
per
Object*
OPEX>BPM Discovery Journey - Company Presentation for Members V 06 P 52
Valuation of Contributed Solutions
* See the meaning of terms in the proceedit document: “Glossary of Terms”.
1 - SDR* is a currency basket of the IMF*. 1 SDR* = 1,20 € = 1,50 US$ at the present exchange rate. To
update the exchange rate go to: http://www.imf.org/external/np/fin/data/rms_sdrv.aspx.
No. of
Objects*
Effort
Hours*
per
Solution
Unitary
Amount
SDRs1
/ Hour
Solution
Value
SDRs1
Normalized
Values by
proceedit
OPEX>BPM Discovery Journey - Company Presentation for Members V 06 P 53
What our Cluster is Providing to its Members?
Business Model
Advantages
Inclusion in
Solutions
Catalog
Availability of
proceedit BPM
Factory*
Availability of
other Members*
Solutions
Pass of
Referrals
1
2
34
5
* See the meaning of terms in the proceedit document: “Glossary of Terms”.
OPEX>BPM Discovery Journey - Company Presentation for Members V 06 P 54
Returns to Members
1. Unbeatable Business Model, without barriers nor brakes.
2. Availability of proceedit Products and Services.
3. Availability of solutions of other Cluster Members*.
4. Rappels, discounts or commissions.
5. Bonds of hours of the BPM Factory* for development and
customization of solutions to their End Customers*.
6. Inclusion of proprietary solutions in proceedit Catalog*,
available for other Cluster Members*.
7. Access to proceedit distribution network.
8. Royalties on licenses of the solutions provided to proceedit
Solutions Catalog*.
9. Pass of End Customers* referrals.
10. Dividends (only for Shareholder Type Members*).
* See the meaning of terms in the proceedit document: “Glossary of Terms”.
BPM*
Third Party
Products
µBPO*
Tasks
Operation
OPEX>BPM Discovery Journey - Company Presentation for Members V 06 P 55
BPM*
Cloud
Services
BPM*
Own
Products
OPEX*/BPM*
Consultancy
Services
Manufacturer
or Provider
Member*
proceedit
Distributing¹
Member*
Sales
Network
End
Customer*
70 %
10 %
10 %
10 %
100 %
2/9
1/9
10 - 20 %
10/20/
30 %¹
100 %
25 %2
25 %
20 %
10/20/
30 %¹
100 %
Sharing Revenues among Members and Salesman
* See the meaning of terms in the proceedit document:“Glossary of Terms”. 1 – Different percentages are applied
depending on the Category of the Member*: Basic*, Advanced* o Preferred*. 2 – Royalties, when applicable.
70 %
10 %
10 %
10 %
100 %
50 %
10 %
10 %
10/20/
30 %¹
100 %
OPEX>BPM Discovery Journey - Company Presentation for Members V 06 P 56
Summary of Applicable Discounts & Commissions
Summary1 Table of Rappels, Discounts or Commissions for Cluster Members*
Products* & Services* Unit Basic* Advanced* Preferred*
• OPEX* & BPM* Consultancy
Services
• µBPO* Operation Services
% on ECSP² 10 % 10 % 10 %
• Licenses & Sustainability Services
• XaaS* Services for Own and Third
Party Products*
% on ECSP² 10 % 20 %3 30 %3
• Cloud Computing* Services
• High Availability* Services% on ECSP² 10 % 18 %4 26 %4
* See the meaning of terms in the proceedit document “Glossary of Terms”. 1 – See details of rappels, discounts or commissions
applicable to the operations with our Cluster Members* in the “Annex 1 – Detail of Applicable Terms and Rights" to this document.
2 – ECSP* = End Customer* Selling Price. 3 – This percentage is adjustable according to the Gross Margin* negotiated with the
manufacturer, distributor or supplier of the corresponding mix of products and services. The value shown is for a 50 % Gross
Margin*. 4 – The percentage to be applied depends on the combination of Products & Services conforming the Service. The
indicated amount corresponds to a mix of 20 % of CaaS* and µBPO* Services, and 80 % of others Products & Services.
Contributions• Business Volume
• Association Fees*
• Shareholder* Capital
OPEX>BPM Discovery Journey - Company Presentation for Members V 06 P 57
Rights of Usage of the proceedit BPM Factory
Contributions
Stock in SDRs*
BPM Factory*
Hours Bonus
Stock
Usages
10.000
SDRs¹
1.000
Hours2
Development and
Customization Hours
for Member* End
Customers*
Balance of
Contributions less
Usages
* See the meaning of terms in the proceedit document “Glossary of Terms”. 1 - SDR* is a currency basket of the IMF*. 1 SDR* = 1,20
€ = 1,50 US$ at the present exchange rate. To update the exchange rate go to: http://www.imf.org/external/np/fin/data/rms_sdrv.aspx.
Conversion Factor
10 SDRs => 1 Hour
Solution “X”
for Client 2
Solution “X”
for Client 1
Solution “X”
for Client 3
OPEX>BPM Discovery Journey - Company Presentation for Members V 06 P 58
Rating of Royalties
Member 1
Effort*
proceedit
Effort
• Standardization
• Integration
• Customization
Proportion of
Effort Hours*
Royalty for
Member*
%
%%
Licensable
Effort
Hours*
1 SDR1/Hour
/Concurrent
Use*
25 %
Royalty
% Member
Effort*
Licensable
Effort Hours*
Member 2
Effort*
* See the meaning of terms in the proceedit document “Glossary of Terms”. 1 - SDR* is a currency basket of the IMF*. 1 SDR* = 1,20
€ = 1,50 US$ at the present exchange rate. To update the exchange rate go to: http://www.imf.org/external/np/fin/data/rms_sdrv.aspx.
OPEX>BPM Discovery Journey - Company Presentation for Members V 06 P 59
Value Chain
proceeditNew
Members
MiembrosClientes
FinalesProcesos Usuarios
Salesman
Royalties
Commissions
Payments
Discounts
Time
Savings $Payments
Members
RoyaltiesContributions +Customers
Fees
CommissionsProfits
Returns
Rappels
OPEX>BPM Discovery Journey - Company Presentation for Members V 06 P 60
Advantages for proceedit Cluster Membership
“0” Barriers and Brakes + Knowledge
The proceedit Business Model removes all entry barriers and brakes
to the massive deployment of BPM* Processes in End Customers*
organizations. As a result our Members* can compete with
advantage against its competitors.
Cluster* membership gives access to the knowledge accumulated
and shared by all Technological Members* which brings significant
advantages our Members* in the business proposals they are
making to their End Customers*.
2
+ Resources
The Cluster* puts its own and its Technological Members*
resources to service of the projects that our Members* can
propose and undertake with theirs End Customers*.
+ Product Range
+ Market Potential + Recognition
Our Cluster* acts as Master Distributor not only of BPM* Process
developed by our BPM Factory*, but also for the technology
products and services that conform our Integrated Technological
Architecture Technology* .
Our Members*, while expanding their product range, expand the
volume of business with their customers and, through referrals
generated by our Cluster* increase their chances of contact with
new potential customers and increase the % of success with them.
+ Recursiveness
Ours CaaS*, SaaS*, IaaS*, PaaS* and Cloud Computing*
service modalities provide our Members* the ability to build a fee-
based growing and recursive business, without investing in the
enormous resources it requires.
+ Customer Loyalty
- RiesgoThe ability for our Members*,that through the use of Cluster*
resources, they can provide services across the entire
OPEX>BPM>mBPO* value chain is a great element for getting
End Customer* loyalty as they can treat with a single provider.
8
+ Sustainability
- RiesgoThe proceedit Business Model generates enormous barriers to
entry for competitors of our Members*, so that their accounts are
protected against harassment of Competition, making it very
sustainable business.
Risk-free
With the support of our Cluster*, our Members* can easily become
significant players in the BPM* market without taking any risk, nor
financial, nor from labor side, nor technological, and with the full
assurance of success in every project that they undertake.
1
3
5
7
9 10
End Customers* value Cluster* membership because the
technological solvency and ability to mobilize resources this means
for our Members*, which gives them a greater chance of being
selected.
6
4
* See the meaning of terms in the proceedit document “Glossary of Terms”.
OPEX>BPM Discovery Journey - Company Presentation for Members V 06 P 61
Resources, Market and Returns
Market
Returns
Resources
End
Customers*
Technological
Members*
Dividends (only Cluster Shareholders*)
Royalties
Distribution Network
BPM* Process Catalog
Operative Savings
BPM* Process Factory
OPEX* Consultants Directory
Directory of Operative Resources
�
Clúster* Reputation
Promotion and Passes of referrals
Advance of the Operative Savings
Sustainable and Recursive Business
��� �
���� �
� ���
� �
Rappel, Discount or Commission
��
* See the meaning of terms in the proceedit document “Glossary of Terms”.
OPEX>BPM Discovery Journey - Company Presentation for Members V 06 P 62
Exponential Scalability
Business Development
ModelNew
Initial
16 Business Development
Acceleration Vectors
Time
Volume
µBPO*
Services
BPM* Processes
Users
Licensed BPM*
Processes
OPEX*
Services
End
Customers*
Members*
Exponential
Growth
* See the meaning of terms in the proceedit document “Glossary of Terms”.
OPEX>BPM Discovery Journey - Company Presentation for Members V 06 P 63
Achievable Goals > 2017
* Ver el significado de los términos en el documento proceedit “Glosario de Términos”.
1 – Cumulated values by the end of 2017.
Technological Members*,1
End Customers*,1
Licensed BPM*,1 Processes
Named Users*,1
Financial Investment
2017
2.500
7.500
500
75.000
23,0 MSDRs
1.200
SDRs
/Client
/Month
x 5,0
Net Turnover 36,1 MSDRs
x 3,0
6.000
SDRs
/Partner
/Month
x 1040 SDRs
/Named
User
/Month
EBITDA II* 5,1 MSDRs
Net Profit 2,0 MSDRs1 SDR =
1,2 € =
1,5 US$
100 %
14,1 %
5,5 %
63,7 %
OPEX>BPM Discovery Journey - Company Presentation for Members V 06 P 64
Reasons to Become a proceedit Member
Global
Market
Huge
Potential
Business
Model
Aligned with
Trends
Integrated
Services
1
2
3
8.000.000+
organizations with
> 10 employees as
potential End
Customers*
•OPEX*>BPM*>
µBPO* Services
• Integrated Technology
Architecture
• Excellence
• Productivity
• Outsourcing
• Teleworking
• Collaboration
• Flexibility
• With no entrance barriers for our Members* and End
Customers*.
• Creates huge entrance barriers to our Competitors.
• Has strong scalability accelerators.
• Diffused risk (low turnover x End Customer*)
220+ Millions BPM*
Processes to be
deployed in the next
5 years
Forecast of 36+
Millions SDRs* of
Net Turnover at 5
years time (2017)
4
5
• Low-cost
• On-demand*
• SaaS* Services
• Cloud Computing*
• Mobility
* See the meaning of terms in the proceedit document: “Glossary of Terms”.
OPEX>BPM Discovery Journey - Company Presentation for Members V 06 P 65
Contact Us
We are available in the event you:
• Wanted more information about proceedit.
• Wanted to join our Cluster and provide your BPM* Processes and Solutions to our Catalogue.
• Wanted to implement BPM* Processes, SOA* Connectors and/or OPEX-BPM-SOA*
Business Automation Solutions in collaboration with our Multinational Technological Cluster*.
Contact:
Function:
Email:
Phone No. :
Skype:
Region:
Responsible:
Position:
Fix Phone No. :
Mobile Phone No. :
Skype:
Email:
Office Address:
North America NA
Mr. Alberto Corbí
Region Manager
+1 (305) 505 0613 Cel US
+34 655 570 560 Cel Spain
alberto.corbí
92 SW 3rd Street, suite 2512
Miami, FL, 33130, USA
Latin America LATAM
Mr. Gustavo Arcostanzo
Region Manager
+54 11 4792 6931
+54 911 5020 7539
gustavo.arcostanzo1
gustavo.arcostanzo@proceedi
t.com
Calle Sarmiento 349
Martínez, Argentina
EMEA & APAC
Mr. Josep Cos
CEO
+34 932 051 350
+34 670 547 956
jmcos.proceedit
Calle Caponata 13, At. 4ª
08034 Barcelona (Spain)
Josep Cos
CEO
+34 660 193 163
jmcos.proceedit
OPEX>BPM Discovery Journey - Company Presentation for Members V 06 P 66
Gratitude
Thanks for
your attention!