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Problem solving Problem solving: cognitive processes focused on achieving a specific goal. Strategies of problem solving: Trial and error, algorithms and heuristics Ill-defined vs. Well-defined problems.

Problem solving Problem solving: cognitive processes focused on achieving a specific goal. Strategies of problem solving: Trial and error, algorithms and

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Page 1: Problem solving Problem solving: cognitive processes focused on achieving a specific goal. Strategies of problem solving: Trial and error, algorithms and

Problem solving

• Problem solving: cognitive processes focused on achieving a specific goal.

• Strategies of problem solving: Trial and error, algorithms and heuristics

• Ill-defined vs. Well-defined problems.

Page 2: Problem solving Problem solving: cognitive processes focused on achieving a specific goal. Strategies of problem solving: Trial and error, algorithms and

Heuristics vs. algorithms

• Heuristics: general problem solving strategies that are often useful but not always effective (in football: control line of scrimmage, avoid turnovers, in chess: control center of board.)

• Algorithms: step by step procedures guaranteed to solve a specific problem (recipe to bake a cake, formula to solve for area of triangle)

Page 3: Problem solving Problem solving: cognitive processes focused on achieving a specific goal. Strategies of problem solving: Trial and error, algorithms and

Examples of Heuristics

• 1. Means-end analysis: breaking problem down into series of sub-problems.

• 2. Analogies: using past experience as model for current problem-solving

• Research on use of analogies (past experience) contradictory.

Page 4: Problem solving Problem solving: cognitive processes focused on achieving a specific goal. Strategies of problem solving: Trial and error, algorithms and

When is past experience harmful?

• Dunker (1945) Make a lamp problem.

Page 5: Problem solving Problem solving: cognitive processes focused on achieving a specific goal. Strategies of problem solving: Trial and error, algorithms and

Thinking—Five Key Barriers to Problem Solving

• 2. Functional Fixedness: thinking of an object as only functioning in its usual way

• Can you use these supplies to mount the candle on the wall so that it can be lit in a normal way without toppling over?

Page 6: Problem solving Problem solving: cognitive processes focused on achieving a specific goal. Strategies of problem solving: Trial and error, algorithms and

Thinking—Five Key Barriers to Problem Solving (Functional Fixedness Continued)

• To overcome functional fixedness, think of the matchbox, tacks, and candle all functioning in new ways.

Page 7: Problem solving Problem solving: cognitive processes focused on achieving a specific goal. Strategies of problem solving: Trial and error, algorithms and

When is past experience harmful?

• Mental set: retaining a old successful problem-solving procedure even though it is not effective in its current context. Water jar example here!

Page 8: Problem solving Problem solving: cognitive processes focused on achieving a specific goal. Strategies of problem solving: Trial and error, algorithms and

Experimental testing for mental set: Luchin’s (1942) water jar problem:

Page 9: Problem solving Problem solving: cognitive processes focused on achieving a specific goal. Strategies of problem solving: Trial and error, algorithms and

When is past experience helpful to problem solving?

• 1. Gick & Holyoak (1980) studies of problems solving with and without past experience

• 2. Chi’s (1985) studies of expertise and problem solving

Page 10: Problem solving Problem solving: cognitive processes focused on achieving a specific goal. Strategies of problem solving: Trial and error, algorithms and

Problem solving in Physics professors vs. students: Problem categorization

Page 11: Problem solving Problem solving: cognitive processes focused on achieving a specific goal. Strategies of problem solving: Trial and error, algorithms and

Problem solving in Physics professors vs. students: Problem categorization

Page 12: Problem solving Problem solving: cognitive processes focused on achieving a specific goal. Strategies of problem solving: Trial and error, algorithms and

Problem solving in Physics professors vs. students: Problem categorization

Page 13: Problem solving Problem solving: cognitive processes focused on achieving a specific goal. Strategies of problem solving: Trial and error, algorithms and

• Newell & Simon: General problem solver (GPS); first attempt at a software program designed as an all purpose problem solver.

• Key concepts: – Problem space– Means –end analysis– Current state vs. desired state

Page 14: Problem solving Problem solving: cognitive processes focused on achieving a specific goal. Strategies of problem solving: Trial and error, algorithms and

Thinking—Creativity

• Creativity :ability to produce valued outcomes in a novel way

• Three elements of creativity: • Originality

• Fluency

• Flexibility

Page 15: Problem solving Problem solving: cognitive processes focused on achieving a specific goal. Strategies of problem solving: Trial and error, algorithms and
Page 16: Problem solving Problem solving: cognitive processes focused on achieving a specific goal. Strategies of problem solving: Trial and error, algorithms and

Thinking—Creativity

• Divergent Thinking: ability to produce many alternatives or ideas; linked to creativity (e.g., reordering the letters “grevenidt” to form many new words)

• Convergent Thinking: attempting to find one correct answer; linked to conventional, non-creative thinking (e.g., 2 + 2 = ?)

Page 17: Problem solving Problem solving: cognitive processes focused on achieving a specific goal. Strategies of problem solving: Trial and error, algorithms and

Experts and brain level

• fMRI of experts (A) and novices (B) engaged in face portrait drawing task.

Page 18: Problem solving Problem solving: cognitive processes focused on achieving a specific goal. Strategies of problem solving: Trial and error, algorithms and

What Is Intelligence?

Historical views of intelligence:

1. Single ability or general factor called “g” (Spearman)

2. Multiple abilities (Thurstone and Guilford)

3. Single ability with two types of g, fluid and crystallized intelligence (Cattell)

4. Multiple abilities (Gardner and Sternberg)

Page 19: Problem solving Problem solving: cognitive processes focused on achieving a specific goal. Strategies of problem solving: Trial and error, algorithms and

Intelligence as processing speed

• Also can be measure with Posner task A-a match time Low IQ take 25-30ms longer

• First Inspection time=sensory discrimination• Second Posner time=stm/ltm access

Test stimulus 30-200ms Mask – L or R? shortest time needed

to reliably make distinction?

Page 20: Problem solving Problem solving: cognitive processes focused on achieving a specific goal. Strategies of problem solving: Trial and error, algorithms and

Intelligence Models

• Gardner • Sternberg

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