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Information Technology & ServicesPrague 28th May 2008
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q Primavera company overview
q Primavera solution overview
q Guardian Life Assurance
Agenda
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Primaveraq Sole Focus and Commitment to the PPM Market
q A Fully Integrated Solution with unmatched Resource and Portfolio Management functionality
q Recognized “Leader” with significant and referencable client base
q Selected year after year as Leader by top analystsOnly Leader in Gartner Magic Quadrant for 7 consecutive yearsLeader in Forrester reports 3 years in a row
q Commitment to customer support and potential for a unique vendor relationship
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Primavera at a Glance
25 years of consistent growth and leadership
Software used by more than 80,000 customers
500+ Employees (30% R&D, 20% Customer Support)
Large referencable customers & partners in 84 countries
Best customer service in the industry
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Primavera Solution Footprint:Managing The Way You Work
Identify, select, and prioritizethe right strategic initiatives
What?What?Portfolio ManagementPortfolio Management
Plan and execute high quality projects on time,
on budget
When?When?Project ManagementProject Management
Mitigate project risk through predictive analytics
Sure?Sure?Risk ManagementRisk Management
Manage contracts, commitments, changes
Changes?Changes?Contract ManagementContract Management
Job Cost tracking andEarned value reporting
How Much?How Much?Cost ManagementCost Management
Right people. Right projects.Right now.
Who?Who?Resource ManagementResource Management
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Primavera IT Solutions for the Enterprise
Select the right projects
Measure projects objectively
Match resources with right projects
Track schedule & cost effectively
Achieve visibility into all projects
Align Initiatives with Strategy
Enable collaborative management
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P6The most powerful, easy-to-use solution for projects of any size
Web Access for All Users
Anytime, AnywhereAccess ReportingReporting
Enterprise-wideintegration and reporting
Project & Project & Risk Management Risk Management for the Power Userfor the Power User
Rich functionalityand administration/security
P6 Helps you Achieve Operational Excellence
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• Manage projects and programs of any size or complexity
• View any level of detail within a project
• Tools for any role, function, or skill level
Primavera
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Primavera for ITOur customers have successfully completed projects with improvements in excess of 88% and savings of >$100 million
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Solution CustomerCustomer Benefit / Quote
IT Projects
"Improving how we approach project management has been a critical success factor for us. Primavera has given us a solid foundation so that everyone has a good feel for exactly what we are doing, what our priorities are, and the financial health of the project. So when a problem is encountered, we have a full understanding of how it should be resolved."
Guardian Life Insurance
Company of America
Guardian Life Insurance & Primavera
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Other Customers With Similar Projects in Place
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Guardian Life Insurance Company of America, uses Primavera Project Management technology to drive dramatic budget savings and business building efficiencies.
qPrimavera is used to manage…
400 active projects
650 resources
Managed outsourced contractors
Enhance Value of IT Through Project Management
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Pain Areas
q Guardian’s $150 million IT budget was growing 30 percent annually
q Too much of the cost going to maintenance and legacy enhancement
q Return on Investment
“Guardian recognized the need to have technology be more of a strategic contributor”
“They recognized the need to slow the spending growth. In effect to run IT like a business.”
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Building the Foundation
New relationships were built between IT and other business leaders in a top-to-bottom partnership. Established sound financial management structure for the division.
Key to the success of that structure was the introduction of project management methodologies and a software suite of tools to support the process.
Too many of Guardian’s IT projects were grossly over budget and seriously behind schedule. Getting costs under control was critical.
To ensure quality management, Guardian needed to be able to prioritize spending and enable all constituencies – up to the CEO – to have a window on IT activities.
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Building the Foundation
Primavera was selected as the tool of choice. Primavera’s project management and portfolio management capabilities were much more advanced than anything else on the market,”
With the help of Primavera partners, the software was implemented within five months.
Implementation now stands at 120 project managers using the project portfolio management software to manage more than 400 active projects and more than 650 resources, including the IT division staff and offshore partner users.
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Real Savings, Quantifiable ROI
After implementing Primavera, Guardian continued to make changes designed to help the IT organization increase its value
To reduce expenses, certain maintenance and development projects once handled by in-house contractors were outsourced, and servers and networks were consolidated.
Within one year of implementing these changes, Guardian reduced its total IT division budget by more than $30 million.
In addition, maintenance costs were slashed from 30 percent of the budget to at times, only 18 percent.
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Real Savings, Quantifiable ROI
Guardian also implemented a project prioritization process.
Using Primavera, IT managers meet with profit centers at budget time to review projects, estimated costs, and anticipated benefits.
Projects are then aligned with each department’s strategic plans and prioritized, Helping the IT division’s “customers” better manage not only costs, but expectations as well.
“For example, when the executive team sits down and looks at the budget for the coming year, demand always exceed our supply of resources and available funding,”
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Real Savings, Quantifiable ROI
“By using Primavera to facilitate discussions on project value and prioritization, we take out $20-50 million of unnecessary requests each year that might otherwise be in the budget.”
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Real Savings, Quantifiable ROI
Integrating the software with Guardian’s general ledger system provides organization-wide visibility into project costs and value. Detailed information about projects appears on each department manager’s monthly financial statement. Quarterly reports for all projects with a value of more than $100,000 are provided to all Profit Center Officers and Guardian Senior Management.
Improving project management approach has been a critical success factor for GuardianWith Primavera they now have a solid foundation, everyone has a good feel for exactly what we are doing, what our priorities are, and the financial health of the project. When a problem is encountered, Guardian have a full understanding of how it should be resolved
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Real Savings, Quantifiable ROI
In terms of adding value to Guardian, they have improved the rate of completing projects on-time, on-budget and within scope from 35 percent to 65 percent; and expect that number to continuously increase
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“Whiplash” Customer Service
Every IT effort can be approached in terms of payback
Positioning IT to take Guardian where it needed to go in terms of how it uses technology – to enhance the efficiency of operations, to provide personalized customer service, and to drive new projects out the door faster and cheaper.
With the changes made Guardian know where they are spending
Acting as the ultimate customer service organization, even to internal customers, is critical
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Building the Business-IT Relationship
Other IT organizations can enhance their value to the organization. The first step is for technology experts to establish credibility with corporate management
“IT leaders need to prove themselves as value-added intellectual peers, people who bring something to the table that enhances the business and appeals to its executives,” he says. “By running IT like a business, IT is perceived as a valuable partner because the organization has demonstrated a sense of responsibility and sensitivity to the needs of the overall business, rather than their own as a technology utility."
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Key Metrics
Primavera helped Guardian bring costs under control whiledelivering strategic projects on time.
Within one year of implementing Primavera, Guardian; q Saved $30 Million in IT budgetq Slashed maintenance costs by 30%q Costs under controlq Strategic Projects Delivered on Time
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