Primary Printers 2009 Canada

Canadian Pricing Catalog

Fall 2009

Prices subject to change without notice- All pricing in CAD

Primary

Printers

ASI/79522 SAGE/68087 PPPC/20081004 www.primaryprinters.com

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Table of Contents

Biodegradable Products Paper Cups & Lids p. 3 Plastic Cups & Lids p. 5

Disposable Products Paper Cups & Lids p. 7 Plastic Cups & Lids p. 9 Foam Cups & Lids p. 11 Paper Food Containers & Lids p. 13

Printing Details p. 15

Packaging Details p. 16

Ink Colours p. 18

General Information p. 19


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Biodegradable

Paper Cups

Go green with new biodegradable products from Primary Printers. These biodegradable paper cups are lined with PLA, a resin made entirely from plants. They are eco-friendly and 100% compostable in municipal and commercial composting facilities. Our biodegradable paper cups are screen printed, providing a high quality, sharp image with heavy ink coverage. Custom printed biodegradable cups are printed on blank white cups with the “ecotainer” logo at the bottom.


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Print Area Specifications 4P-ECO Width: 1.25" x Height: 1.25"

8P-ECO Width: 2" x Height: 2"

10P-ECO Width: 2.5" x Height: 2"

12P-ECO Width: 2.5" x Height: 2.25"

16P-ECO Width: 2.5" x Height: 2.5"

20P-ECO Width: 3.5" x Height: 3"

Cups Description 1,000 3,000 5,000 10,000 25,000 50,000 100,000 250,000 4P-ECO 4oz biodegradable paper cup $ 0.343 $ 0.319 $ 0.308 $ 0.284 $ 0.236 $ 0.224 $ 0.206 $ 0.186

8P-ECO 8oz biodegradable paper cup $ 0.368 $ 0.343 $ 0.331 $ 0.308 $ 0.268 $ 0.243 $ 0.234 $ 0.213





Run Charge per additional colour (V) $ 0.180 $ 0.170 $ 0.150 $ 0.140 $ 0.130 $ 0.120 $ 0.005 $ 0.004

Lids Description 1,000+ (V) 4P-Lid White tear tab lid for 4oz $ 0.07

8P-Lid White tear tab lid for 8oz $ 0.08

8P-Dome White dome lid for 8oz $ 0.09

8P-Dome blk Black dome lid for 8oz $ 0.11

Tear-Lid White tear tab lid for 10/12/16/20oz $ 0.09

Dome-Lid White dome lid for 10/12/16/20oz $ 0.10

Dome-Lid blk Black dome lid for 10/12/16/20oz $ 0.12

Pricing includes a 1 colour imprint, 1 or 2 sides. Set-up Charge: $52 (V) Production Time: 10-15 working days (Inquire about rush service) PMS Match: $50 net (on non-stock colours) Virtual Colour Proof: $15 net Full wrap available, call for pricing.

Check out

Printing Details on page 15 for more printing options

Leaf design background also available

24P-ECO

20P-ECO 16P-ECO

12P-ECO 10P-ECO

8P-ECO

4P-ECO


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Biodegradable

Plastic Cups

Your organization can help the environment by choosing biodegradable plastic cups. They are designed to benefit the environment by breaking down within 40-60 days. Both cups and lids are 100% compostable. The biodegradable plastic cups are made of a flexible plastic, so they won’t easily break. They are also crystal clear to allow for maximum branding visibility. Our cups can be paired with either flat straw slot or clear dome lids that are made from the same biodegradable plastic, which are designed to fit multiple size cups with one lid.


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Cups Description 1,000 3,000 5,000 10,000 25,000 50,000 100,000 250,000 7PL-ECO 7oz biodegradable plastic cup $ 0.314 $ 0.283 $ 0.272 $ 0.262 $ 0.238 $ 0.236 $ 0.219 $ 0.196

10PL-ECO 10oz biodegradable plastic cup $ 0.332 $ 0.300 $ 0.290 $ 0.279 $ 0.257 $ 0.255 $ 0.221 $ 0.199

12/14PL-ECO 12oz biodegradable plastic cup $ 0.384 $ 0.353 $ 0.332 $ 0.321 $ 0.292 $ 0.284 $ 0.233 $ 0.215

16/18PL-ECO 16oz biodegradable plastic cup $ 0.437 $ 0.405 $ 0.384 $ 0.374 $ 0.334 $ 0.307 $ 0.263 $ 0.239




Lids Description 1,000+ (V) 10PLE-Lid Straw slot lid for 10oz (2500/cs) $ 0.09

12/20PLE-Lid Straw slot lid for12/20oz $ 0.10

16/24PLE-Lid Straw slot lid for 16/24oz $ 0.10

12/20PLE-Dome Clear dome lid for 12/20oz $ 0.12

16/24PLE-Dome Clear dome lid for 16/24oz $ 0.12

Print Area Specifications 7PL-ECO Width: 1.75” x Height: 1.25”

10PL-ECO Width: 2.25" x Height: 2"

12/14PL-ECO Width: 2.5" x Height: 2"

16/18PL-ECO Width: 3" x Height: 2.25"

20PL-ECO Width: 3" x Height: 2.75"

24PL-ECO Width: 3" x Height: 3"

Check out



4R3ST

24PL-ECO

20PL-ECO 16/18PL-ECO

12/14PL-ECO 10PL-ECO 7PL-ECO


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Paper Cups

Our paper cups are made from a high quality white paperboard that provides the ideal surface for a clear custom imprint to market your brand. They are lined on the inside, which makes them ideal for both hot and cold beverages. Paper cups are 100% recyclable, so you will be benefiting the environment, too! Our cups can be paired with either a dome sip lid, available in white or black, or a flat lid. They are universal, as well – fit multiple size cups, all with just one lid.


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Cups Description 1,000 3,000 5,000 10,000 25,000 50,000 100,000 250,000 4P 4oz paper cup $ 0.258 $ 0.237 $ 0.227 $ 0.216 $ 0.172 $ 0.149 $ 0.126 $ 0.099

8P 8oz paper cup $ 0.300 $ 0.279 $ 0.269 $ 0.258 $ 0.221 $ 0.202 $ 0.166 $ 0.111

12P 12oz paper cup $ 0.332 $ 0.311 $ 0.290 $ 0.279 $ 0.234 $ 0.217 $ 0.183 $ 0.142

16P 16oz paper cup $ 0.395 $ 0.384 $ 0.374 $ 0.363 $ 0.301 $ 0.287 $ 0.231 $ 0.185

20P 20oz paper cup $ 0.426 $ 0.405 $ 0.395 $ 0.374 $ 0.323 $ 0.309 $ 0.242 $ 0.221

24P 24oz paper cup $ 0.527 $ 0.496 $ 0.464 $ 0.424 $ 0.412 $ 0.391 $ 0.368 $ 0.337


Print Area Specifications 4P Width: 1.5" x Height: 1.375"

8P Width: 2" x Height: 2"

12P Width: 2.5" x Height: 2.25"

16P Width: 3" x Height: 3"

20P Width: 3.5" x Height: 3"

24P Width: 3.5" x Height: 3"

Lids Description 1,000+ (V) 4P-Lid White tear tab lid for 4oz $ 0.07

8P-Lid White tear tab lid for 8oz $ 0.08

8P-Dome White dome lid for 8oz $ 0.09

8P-Dome blk Black dome lid for 8oz $ 0.11

Tear-Lid White tear tab lid for 10/12/16/20oz $ 0.09

Dome-Lid White dome lid for 10/12/16/20oz $ 0.10

Dome-Lid blk Black dome lid for 10/12/16/20oz $ 0.12


Check out


4R3ST

20P 16P

12P 8P

4P

24P


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Plastic Cups

Our soft-sided plastic cups are crystal clear and made from a durable, recyclable plastic. They are made from a #1-type plastic- the best type of plastic for recycling. Screen printed, our plastic cups provide a top quality branding opportunity. Plastic cups can be paired with either flat straw slot or clear dome lids that are available in the same clear recyclable plastic. Practical too, lids are designed to fit multiple size cups with a single lid.


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Cups Description 1,000 3,000 5,000 10,000 25,000 50,000 100,000 250,000 3.5PL 3.5oz plastic cup $ 0.290 $ 0.269 $ 0.248 $ 0.237 $ 0.207 $ 0.202 $ 0.200 $ 0.184

7PL 7oz plastic cup $ 0.318 $ 0.297 $ 0.273 $ 0.266 $ 0.241 $ 0.237 $ 0.163 $ 0.142

10PL 10oz plastic cup $ 0.321 $ 0.300 $ 0.279 $ 0.269 $ 0.244 $ 0.239 $ 0.166 $ 0.148

12/14PL 12/14oz plastic cup $ 0.332 $ 0.311 $ 0.290 $ 0.279 $ 0.254 $ 0.251 $ 0.189 $ 0.174

16/18PL-F 16/18oz frosted plastic cup $ 0.437 $ 0.410 $ 0.395 $ 0.275 $ 0.203 $ 0.189 $ 0.167 $ 0.151

16/18PL 16/18oz plastic cup $ 0.458 $ 0.437 $ 0.416 $ 0.390 $ 0.333 $ 0.306 $ 0.203 $ 0.187

20PL 20oz plastic cup $ 0.487 $ 0.468 $ 0.447 $ 0.441 $ 0.416 $ 0.405 $ 0.281 $ 0.259

24PL 24oz plastic cup $ 0.573 $ 0.552 $ 0.538 $ 0.525 $ 0.479 $ 0.468 $ 0.378 $ 0.349


Print Area Specifications 3.5PL Width: 1.5" x Height: 0.75"

7PL Width: 1.75” x Height: 1.25”

10PL Width: 2.25" x Height: 2"

12/14PL Width: 2.5" x Height: 2"

16/18PL-F Width: 2.5" x Height: 1.75"

16/18PL Width: 3" x Height: 2.25"

20PL Width: 3" x Height: 2.75"

24PL Width: 3" x Height: 3"

Lids Description 1,000+ (V)

10PL-Lid Straw slot lid for 10oz (2500/cs) $ 0.09

12/20PL-Lid Straw slot lid for 12/20oz $ 0.09

16/24PL-Lid Straw slot lid for 16/20oz $ 0.09

12/20PL-Dome Clear dome lid for 12/20oz $ 0.12

16/24PL-Dome Clear dome lid for 16/24oz $ 0.12

Check out



4R3ST

24PL

20PL

16/18PL

12/14PL

10PL

7PL

3.5PL


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Foam Cups

Keeping hot liquids hot and cold beverages cold, foam cups make the ideal “universal” cup. Their low cost makes foam cups a great choice for trade shows, coffee shops, and juice bars on a budget. Our foam cups are screen printed, meaning your logo will be prominently displayed with heavy ink coverage. Foam cups can be paired with a number of lids, including flat straw slot lids, clear dome lids, as well as tear-back or dome coffee lids. Like all of our lids, these are designed to fit multiple size cups with a single lid.


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Cups Description 1,000 3,000 5,000 10,000 25,000 50,000 100,000 250,000 4F 4oz foam sampler cup $ 0.227 $ 0.206 $ 0.190 $ 0.163 $ 0.142 $ 0.131 $ 0.074 $ 0.058

8F 8oz foam cup $ 0.237 $ 0.216 $ 0.195 $ 0.168 $ 0.147 $ 0.137 $ 0.078 $ 0.065

12F 12oz foam cup $ 0.240 $ 0.219 $ 0.206 $ 0.173 $ 0.158 $ 0.140 $ 0.104 $ 0.094

16F 16oz foam cup $ 0.279 $ 0.269 $ 0.248 $ 0.221 $ 0.200 $ 0.189 $ 0.123 $ 0.112

20F 20oz foam cup $ 0.300 $ 0.290 $ 0.269 $ 0.242 $ 0.215 $ 0.210 $ 0.126 $ 0.116

24F 24oz foam cup $ 0.311 $ 0.300 $ 0.279 $ 0.252 $ 0.226 $ 0.221 $ 0.132 $ 0.122


Print Area Specifications 4F Width: 1.75" x Height: 1"

8F Width: 2" x Height: 1.75"

12F Width: 2.5" x Height: 2"

16F Width: 2.5" x Height: 2.5"

20F Width: 3" x Height: 3"

24F Width: 3" x Height: 3.25"

Lids Description 1,000+ (V) 4F-Lid Flat vented lid for 4oz $ 0.07

8F-Lid Flat lockback lid for 8oz $ 0.08

8F-Hot Dome Dome sip lid for 8oz $ 0.09

Lock-Lid Lockback lid for 12/16/20/24oz $ 0.10

Dome-FH Dome sip lid for 12/16/20/24oz $ 0.11

Dome-FH-blk Black dome sip lid for 12/16/20/24oz $ 0.12

16F-Lid Straw slot lid for 12/16/20oz $ 0.10

24F-Lid Straw slot lid for 24oz (500/case) $ 0.11


Check out


4R3ST

4F

8F 12F

16F

20F

24F


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Paper Food

Containers

Feast on this! Our paper food containers are ideal for both hot and cold food items. This is because they are lined on the inside and coated on the outside; perfect for maintaining any food temperature. Use them as either a soup cup with a vented paper lid or as an ice cream cup with a dome lid, paper lid or flat plastic lid. They’re completely recyclable, too.


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Containers Description 500 1,000 3,000 5,000 10,000 25,000 50,000 100,000 8PFC 8oz paper food container $ 0.518 $ 0.500 $ 0.482 $ 0.461 $ 0.416 $ 0.408 $ 0.394 $ 0.353

12PFC 12oz paper food container $ 0.547 $ 0.524 $ 0.511 $ 0.484 $ 0.435 $ 0.428 $ 0.413 $ 0.378

16PFC 16oz paper food container $ 0.576 $ 0.547 $ 0.528 $ 0.506 $ 0.455 $ 0.446 $ 0.431 $ 0.409


Print Area Specifications 8PFC Width: 2.25" x Height: 1"

12PFC Width: 2.5" x Height: 1.75"

16PFC Width: 2.5" x Height: 2"

Lids Description 500+ (V) 8/12PFC-Lid White flat non-vented lid for 8/12oz $ 0.21

16PFCP-Lid White flat non-vented lid for 16oz $ 0.26

8/12PFCP-Lid Translucent flat vented lid for 8/12oz $ 0.16

16PFCP-Lid Translucent flat vented lid for 16oz $ 0.18


Check out


4R3ST

8PFC

12PFC

16PFC


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Printing Details

Single vs. Double-Sided Printing on Biodegradable Paper Cups

Partial Wraps Partial wraps leave a ¾ inch gap at the back seam.

Printed Circles When printed on cups, circles may become oval.

Single-Sided Printing Double-Sided Printing

Front Back Front Back

Paper Cups Plastic Cups


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Packaging Details

Case Dimensions and Weight

Cups Case Dimensions Weight 4P-ECO 12.93” x 10.43” x 15.25” 9.1

8P-ECO 16.0” x 15.0” x 20.75” 20.7

10P-ECO 17.75” x 14.25” x 23.38” 25.4

12P-ECO 18.0” x 14.5” x 19.25” 26.8

16P-ECO 17.75” x 14.25” x 25.25” 34.7

20P-ECO 17.87” x 14.37” x 21.25” 19.9

Lids Case Dimensions Weight 4P-Lid 18.5” x 14.75” x 17.0” 3.6

8P-Lid 18.12” x 17.12” x 7.12” 5.8

8P-Dome blk 18.5” x 16.5” x 6.75” 7.7

Tear-Lid 18.25” x 18.25” x 8.12” 7.0

Dome-Lid 18.25” x 14.62” x 11.0” 11.0

Dome-Lid blk 18.25” x 14.62” x 11.0” 11.0

Cups Case Dimensions Weight 7PL-ECO 15.4” x 12.5” x 15.4” 17.6

10PL-ECO 16.2” x 13.1” x 17.7” 21.4

12/14PL-ECO 18.9” x 15.2” x 17.6” 27.5

16/18PL-ECO 20.2” x 16.2” x 21.6” 33.6

20PL-ECO 19.0” x 15.2” x 24.3” 39.7

24PL-ECO 24.2” x 16.1” x 16.0” 30.1

Lids Case Dimensions Weight 10PLE-Lid 16.7” x 16.7” x 17.2” 13.2

12/20PLE-Lid 19.5” x 16.9” x 8.7” 7.5

16/24PLE-Lid 20.6” x 16.9” x 9.2” 8.4

12/20PLE-Dome 20.3” x 19.5” x 8.7” 10.67

16/24PLE-Dome 21.3” x 20.6” x 9.2” 12.24

Lids Case Dimensions Weight 4P-Lid 18.5” x 14.75” x 17.0” 3.6

8P-Lid 18.12” x 17.12” x 7.12” 5.8

8P-Dome 18.5” x 16.5” x 6.75” 7.7

8P-Dome blk 18.5” x 16.5” x 6.75” 7.7

Tear-Lid 18.25” x 18.25” x 8.12” 7.0

Dome-Lid 18.25” x 14.62” x 11.0” 11.0

Dome-Lid blk 18.25” x 14.62” x 11.0” 11.0

Cups Case Dimensions Weight 4P 12.93” x 10.43” x 15.25” 9.1

8P 16.0” x 13.0” x 20.75” 20.7

12P 18.0” x 14.5” x 19.12” 26.8

16P 17.75” x 14.25” x 25.25” 34.7

20P 10.81” x 12.94” x 19.56” 28.7

24P 18.13” x 14.63” x 20.0” 23.2

Cups Case Dimensions Weight 3.5PL 12.63” x 10.0” x 13.25” 15.0

7PL 15.4” x 12.5” x 15.4” 18.7

10PL 16.1” x 13.1” x 17.7” 24.1

12/14PL 18.9” x 15.2” x 17.6” 31.0

16/18PL-F 20.0” x 16.3” x 21.1” 26.0

16/18PL 20.1” x 16.2” x 21.5” 38.0

20PL 19.0” x 15.2” x 24.3” 45.0

24PL 21.1” x 16.1” x 16.0” 27.0

Lids Case Dimensions Weight 10PL-Lid 16.7” x 16.7” x 17.2” 11.0

12/20PL-Lid 19.5” x 16.8” x 8.7” 6.3

16/24PL-Lid 20.6” x 16.8” x 9.2” 7.0

12/20PL-Dome 20.3” x 19.5” x 8.7” 9.2

16/24PL-Dome 21.3” x 20.6” x 9.2” 10.6

Biodegradable Paper Cups & Lids

Biodegradable Plastic Cups & Lids

Paper Cups & Lids

Plastic Cups & Lids


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Cups Case Dimensions Weight 4F 16.0” x 10.0” x 27.0” 4.7

8F 17.81” x 11.75” x 29.50” 6.8

12F 31.81” x 16.81” x 18.44” 10.2

16F 31.81” x 16.81” x 28.06” 14.0

20F 20.69” x 13.63” x 33.56” 8.6

24F 20.69” x 16.88” x 35.88” 10.4

Containers Case Dimensions Weight 8PFC 20.0” x 16.0” x 15.0” 18.7

12PFC 22.0” x 18.0” x 17.0” 28.75

16PFC 23.0” x 19.0” x 13.0” 19.2

Lids Case Dimensions Weight 4F-Lid 14.75” x 6.0” x 14.0” 3.1

8F-Lid 16.81” x 7.0” x 13.5” 4.6

8F-Hot Dome 16.94” x 6.94” x 16.25” 6.8

Lock-Lid 19.5” x 8.25” x 13.75” 6.0

Dome-FH 19.56” x 8.0” x 14.13” 9.0

Dome-FH-blk 19.56” x 8.0” x 14.13” 9.0

24F-Lid 20.38” x 4.31” x 13.5” 3.0

Foam Cups & Lids

Paper Food Containers


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Ink Colours

PMS Colour Match Primary Printers stocks the following ink colours. We also offer PMS colour matching for any non-stock colours. PMS colour matching fee may apply.

PMS Colour 1225 Yellow/Gold

185 Red

202 Burgundy

273 Dark Purple

2725 Lilac

278 Light Blue

Reflex Blue Reflex Blue

287 Dark Blue

295 Navy

321 Aqua

376 Lime

355 Kelly Green

348 Dark Green

175 Brown

Cool Gray 8 Cool Gray 8

1645 Orange

877 Silver

871 Gold


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General Information

Orders Please send all orders and artwork to [email protected]

Acknowledgement: Once your order is placed, we will provide you with an order acknowledgement within 24 hours. The acknowledgement will confirm all order items and pricing, as well as ship to information. Please note that the ship date will only be confirmed once proof and credit have been approved. It is the distributor’s responsibility to check the acknowledgement and question any discrepancies within 24-48 hours of receipt. Once that time has elapsed, the order will be produced based on the information confirmed in the acknowledgement.

Changes: All changes to an acknowledgement must be provided in writing via fax or e-mail and a new acknowledgement

will be provided. If you do not receive a revised acknowledgement within 24 hours please contact customer service to ensure the changes were received.

Proof: All orders will receive a proof within 24 hours of order placement. Proofs are a necessary part of the order process

and cannot be waived. All proofs must be signed and sent back before an order is sent to production. E-mail or telephone approvals ARE NOT ACCEPTED and your order will remain on hold until the signed proof is received. Proof changes are also required in writing and a new proof will be issued. A final ship date will be assigned only once the proof has been approved. Reorders do not require a new proof as long as the artwork remains exactly the same.

Virtual Proof - Our stand proof is a full colour, electronic, blind proof that will be e-mailed within 24 hours of your order

acknowledgement. The image of your logo, laid out on 1 or 2 sides of the cup, will represent actual size, colour and positioning on the product you have ordered. $15 net proof charge. Preproduction Proof - We will print your artwork on samples of the product you have ordered. $50 net charge per colour, in addition to regular order screen charges. Preproduction proof will be produced within 5-7 days. Shipping is extra. It is understood that by submitting an order to Primary Printers and approving a proof, the distributor agrees to all of Primary Printers’ terms and conditions, regardless of what is on the distributor’s purchase order.

Artwork

Please provide Adobe Illustrator (.AI or .EPS) files that are saved as “vector” or “editable” files. All fonts must be converted to curves or outlines in order to preserve your font format. Please ensure that all objects of the same colour are grouped and placed on the same layer. All cup orders where quantity is less than 50,000 are screen printed. Registration of colours will vary up-down and left-right. We require spacing of 1/8” between colours to ensure that colours will not overprint. Please send multi-colour files to customer service for evaluation prior to placing your order. Symmetrically designed logos should be in one colour to minimize the appearance of variance. (See example below).


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Outlines should be 1pt or thicker. Reversed lines require at least 2pt thickness. Artwork fonts should be 8pt or larger. Script and reverse fonts should be 10pt or larger. Circles may appear oval when printed on cups.

Art Charge: Basic art changes will incur an art charge of $45 net. More complicated changes will be quoted on a per

project basis.

Wrap Imprints: Are available, but limited to the print area height of each cup size. There will be a gap of approx. 3/4”at the back of the wrap. Given the fact that paper cups have a seam, we will adjust the artwork so as not to print on the seam. Please request a template from customer service in order to provide us with your wrap artwork. Add 1 run charge per colour as well as 1 setup charge per item, per colour to wrap orders.

Production

Production Time: Standard production time will range from 10-15 working days. During peak periods production time

may increase. Please check with customer service prior to placing your order if production time is a concern. Your order acknowledgement will state the current production time at the time your order is placed. Any discrepancies between the acknowledgement and your PO should be reviewed with customer service immediately. Your order will only be scheduled for production once your proof and credit have been accepted. Production time starts at that point and shipping time is in addition to production time.

Rush Service: Is available based on production schedule and inventory availability. All rush orders will be required to ship using an expedited method. Please check availability of rush service with customer service prior to placing your order. A $50 net rush fee will be applied to all accepted rush orders.

Over/Under Runs: We make every effort to ship exact quantities ordered; however, over/under runs can be up to +/-

10%.

Set-up Charges: $52 (V) per item, size and per colour. No additional charge for second side printing. All new orders require a screen charge.

Reorders: Do not require new set-up charges if the order is placed within 3 months of the previous order AND if it is an

exact reorder with no changes in the artwork.

Custom Case Pack: Cups and lids are packed in manufacturer produced packaging. Orders are produced and shipped based on standard case quantities. Custom packing will depend on various criteria and may be subject to a fee. Please contact customer service for more information on custom case packing.

Shipping

FOB

U.S. Ground Shipments: FOB Buffalo, NY. U.S. Expedited Shipments: If your shipment is scheduled as expedited at the time of order, it will ship FOB Buffalo, NY. If your shipping method is changed once the order is in production, we will determine the best method and can ship either FOB Buffalo, NY or FOB Concord, ON.

With 2 colour variance


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CAD Ground or Expedited Shipments: FOB Concord, ON. Factory will not be responsible for lost, damaged or delayed product.

Samples: Samples are sent as part of a sample kit. The kit can include our standard range of items or can be customized

to include the specific products you would like. Sample kits are all shipped FedEx ground on our account. Tracking info can be provided. All samples ship FOB Concord, ON. Third party shipping is NOT available for sample orders. Expedited shipping is available and an estimate will be provided. $15 net per sample kit.

Preferred Carriers: Federal Express, Federal Express Ground, Federal Express Freight.

Third Party Shipping: MUST ship FOB Concord, ON. Credit card authorization must be provided as a backup in the

case of a chargeback after the order has been delivered. $2.50 net per box. Please contact customer service for specific details regarding your shipment.

Split Shipments: $7.50 net per address and shipping method.

Freight Quotes: These are for estimating purposes only and may be subject to change at the actual time of shipping.

Special Labeling: $0.35 net per label

Address Errors: Shipping charges that are the result of an error in the shipping address provided with the order will be

billed directly to the distributor.

Disclaimers

Product: Primary Printers makes every effort to maintain consistency of the products we supply. However, due to forces

beyond our control, such as discontinued products, we occasionally have to replace our original items with new ones. Product brands are subject to change without notice and these changes are at the discretion of Primary Printers. The replacement items will always provide a comparable or better quality but may reflect some differences in the dimensions, hughes and attributes of the item. Changes in these brands from one order to another are not considered an error in production.

Logo Placement: Your logo will be placed as per your proof. However, during printing the placement of your logo will

vary slightly. This is not considered a defect.

Scuff Marks & Scratches: Clear plastic cups are subject to random scuff marks and scratches that occur during the printing and packaging process. These are not considered a defect.

PLA Biodegradable Plastic Cups: To benefit the environment, these cups are designed to break down in certain temperature conditions within 40-60 days. All of our PLA biodegradable plastic cups MUST be stored at temperatures below 105° Fahrenheit or they will slowly begin to breakdown. This information is clearly stated on the outside of every case that is shipped. We make certain that these conditions are carefully observed on site but cannot be responsible once the cups leave our dock. Cups that begin to breakdown will appear melted or somewhat discoloured. This is not a defect and we are not responsible for conditions during transport or at the shipping destination.

PMS Colour Match: $50 net per non-stock colour. Ink colours will vary based on the surface we print on. For example,

paper cups absorb the ink and so the PMS colour will appear darker. Ink colours are printed with maximum opacity; however, on clear plastic cups some light filters through and PMS colours may appear lighter. We are not responsible for these variations in PMS colour matching.


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Order Cancellation: Any cancellation to an order that has been approved and is already in production must be in writing and is subject to $50 (V) charge in addition to any screens or product that have already been produced.

Order Change: Any change to an order that has been approved and is already in production must be submitted in writing and is subject to any costs associated with screens or product that have already been produced.

Claims: Any and all claims MUST be filed within 5 days of receipt of merchandise. Please keep all packaging. In the case

of non-printed product, all inner packaging (plastic sleeves) must remain sealed and in their original boxes.

Returns: Must be associated with a claim made within 5 days of receipt of merchandise.

All returns MUST be pre-approved by Primary Printers. In some cases samples of damaged or defective merchandise will be requested. Shipping will be at the sender’s expense. All returns will only be accepted in their original packaging. Stock items that are non-printed must remain sealed in their inner packaging (plastic sleeves) and in their original boxes. Returns will absolutely NOT be accepted after 30 days from date of delivery. Shipments that are refused or returned to Primary Printers without claim and pre-approval will be the responsibility of the distributor. The distributor will be responsible for all shipping and related charges. Approved returns will be shipped back directly to our facility in Concord, ON, at the sender’s expense. Related expenses include shipping, brokerage and applicable taxes. Primary Printers will not accept any COD or freight collect shipments. They will be returned at the sender’s expense. Please contact customer service for the exact return shipping address. Any shipments sent to any other location will be refused and returned at the sender’s expense.

Documents

Primary Printers 2009 Canada