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HOW TO PREVENT CHEATING ON E- LOGS Presenter: Tom Bray J.J. Keller & Associates Tuesday, July 14, 2015 10:50am – 11:50am SPONSORED BY:

Presenter: Tom Bray · 2015-07-16 · Step One to Prevent Cheating ... driver is driving –Non-driving duty changes and locations entered by driver (GPS not required, but is an option)

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Page 1: Presenter: Tom Bray · 2015-07-16 · Step One to Prevent Cheating ... driver is driving –Non-driving duty changes and locations entered by driver (GPS not required, but is an option)

HOW TO PREVENT CHEATING ON E-LOGS Presenter: Tom Bray

J.J. Keller & Associates

Tuesday, July 14, 2015 10:50am – 11:50am

SPONSORED BY:

Page 2: Presenter: Tom Bray · 2015-07-16 · Step One to Prevent Cheating ... driver is driving –Non-driving duty changes and locations entered by driver (GPS not required, but is an option)

• Logs (§395.8) or time records for short-haul drivers (§395.1)

• Options if required to do logs:

– Paper logs (§395.8)

– Automatic onboard recording devices (§395.15)

– Logging software programs (§395.8)

HOS Recordkeeping Options

Page 3: Presenter: Tom Bray · 2015-07-16 · Step One to Prevent Cheating ... driver is driving –Non-driving duty changes and locations entered by driver (GPS not required, but is an option)

• 1985: First AOBRDs • 1988: AOBRD regulations (§395.15) • 2010: EOBR “bad actor” rule • 2011: EOBR “universal mandate” proposed • 2011: “Bad actor” rule struck down • 2012: Federal law mandates ELDs • 2014: Supplemental “universal mandate” ELD

proposal released

E-Logs are Nothing New

Page 4: Presenter: Tom Bray · 2015-07-16 · Step One to Prevent Cheating ... driver is driving –Non-driving duty changes and locations entered by driver (GPS not required, but is an option)

Step One to Prevent Cheating

• Correctly use a compliant system

– Present requirements

– Future requirements

Page 5: Presenter: Tom Bray · 2015-07-16 · Step One to Prevent Cheating ... driver is driving –Non-driving duty changes and locations entered by driver (GPS not required, but is an option)

• Voluntary use allowed if system meets §395.2 and §395.15 requirements: – Synchronized to the vehicle

– Automatically determines and records when driver is driving

– Non-driving duty changes and locations entered by driver (GPS not required, but is an option)

– Device displays basic elements • No “grid graph” requirement

• No printing required

Present Requirements (AOBRD)

Page 6: Presenter: Tom Bray · 2015-07-16 · Step One to Prevent Cheating ... driver is driving –Non-driving duty changes and locations entered by driver (GPS not required, but is an option)

• Device and system must be “tamperproof”

– Driver cannot make changes

• Edits and changes must be made by “back-office supervisor”

• Vendor must provide carrier with certification that device and system meet FMCSA requirements

Present Requirements (AOBRD)

Page 7: Presenter: Tom Bray · 2015-07-16 · Step One to Prevent Cheating ... driver is driving –Non-driving duty changes and locations entered by driver (GPS not required, but is an option)

• During audit/investigation – Certain driver’s records requested – Edits and annotations asked for

• Changes will be reviewed • Falsification is the issue, not whether or not a change was

made

– Supporting document requests will center on non-driving activities • Verify location • Verify duty status selection

Audits and Investigations

Page 8: Presenter: Tom Bray · 2015-07-16 · Step One to Prevent Cheating ... driver is driving –Non-driving duty changes and locations entered by driver (GPS not required, but is an option)

The ELD Proposal

Page 9: Presenter: Tom Bray · 2015-07-16 · Step One to Prevent Cheating ... driver is driving –Non-driving duty changes and locations entered by driver (GPS not required, but is an option)

• Published March of 2014 • Covers

– ELD use – ELD technical standards

• Would require ELDs two years after final rule effective – Final rule expected 9/30/15

• ELD would need to be on FMCSA’s ELD registry (yet to be created)

ELD Proposal

Page 10: Presenter: Tom Bray · 2015-07-16 · Step One to Prevent Cheating ... driver is driving –Non-driving duty changes and locations entered by driver (GPS not required, but is an option)

• CMV drivers involved in interstate commerce and subject to logging rules in Part 395

• CMV as defined in 390.5:

–10,001 pounds

–Placarded hazmat

–More than 8 or 15 passengers

Proposal: Who is Covered?

Page 11: Presenter: Tom Bray · 2015-07-16 · Step One to Prevent Cheating ... driver is driving –Non-driving duty changes and locations entered by driver (GPS not required, but is an option)

• Would require all drivers that complete logs to begin using ELDs two years after final rule effective – Only exception is drivers that only completed logs

8 days (or less) out of last 30 days

ELD Use

Page 12: Presenter: Tom Bray · 2015-07-16 · Step One to Prevent Cheating ... driver is driving –Non-driving duty changes and locations entered by driver (GPS not required, but is an option)

• On-board portion of system must automatically capture: – Driving time – Data sets • Date and time • Location (accurate to within 1 or 10 miles) • Engine hours • Vehicle miles • Driver • Vehicle • Carrier

ELD Technical Requirements

Page 13: Presenter: Tom Bray · 2015-07-16 · Step One to Prevent Cheating ... driver is driving –Non-driving duty changes and locations entered by driver (GPS not required, but is an option)

• Data set capture required: – At startup and shutdown – At each change of duty status – Once per hour when vehicle is operating – At start and end of “personal use” or “yard time”

ELD Technical Requirements

Page 14: Presenter: Tom Bray · 2015-07-16 · Step One to Prevent Cheating ... driver is driving –Non-driving duty changes and locations entered by driver (GPS not required, but is an option)

• All users in the system must have unique log in – Driver account must include PII for driver

• Data combined with driver entries to create record of duty status

ELD Technical Requirements

Page 15: Presenter: Tom Bray · 2015-07-16 · Step One to Prevent Cheating ... driver is driving –Non-driving duty changes and locations entered by driver (GPS not required, but is an option)

• System must include “unassigned driver” account – All unassigned driving time must either be assigned

or otherwise accounted for – Presently: Not required, but it is an issue checked

during auditing • All users must have user name and password

associated with their account • All changes must be tracked and cannot

“overwrite” original

Edits and Updates

Page 16: Presenter: Tom Bray · 2015-07-16 · Step One to Prevent Cheating ... driver is driving –Non-driving duty changes and locations entered by driver (GPS not required, but is an option)

• ELD proposal: – Driver must authorize all changes by

“resubmitting” log after changes

• Present systems: – Must be done in back office by supervisor

– Personal conveyance presently a back-office edit • Log out and drive

• Change driving time to personal

Edits and Updates

Page 17: Presenter: Tom Bray · 2015-07-16 · Step One to Prevent Cheating ... driver is driving –Non-driving duty changes and locations entered by driver (GPS not required, but is an option)

Step Two to Prevent Cheating

• Audit records to locate cheaters

• Immediately take disciplinary action when cheater located

Page 18: Presenter: Tom Bray · 2015-07-16 · Step One to Prevent Cheating ... driver is driving –Non-driving duty changes and locations entered by driver (GPS not required, but is an option)

• Not logging in or logging out while working/driving

– Unassigned miles/hours that cannot be accounted for

– Payroll hours do not match HOS hours

– Auditing/assigning unassigned miles addresses

AOBRD/ELD “Cheaters”

Page 19: Presenter: Tom Bray · 2015-07-16 · Step One to Prevent Cheating ... driver is driving –Non-driving duty changes and locations entered by driver (GPS not required, but is an option)

• Supervisor assistance

– On duty to off duty big concern

– “Creating” a restart

– “Zeroing” the driver also a concern

– Tracking edits and looking for “excessive” or “strategic” edits by certain supervisors

AOBRD/ELD “Cheaters”

Page 20: Presenter: Tom Bray · 2015-07-16 · Step One to Prevent Cheating ... driver is driving –Non-driving duty changes and locations entered by driver (GPS not required, but is an option)

• Sharing log ins

– Drivers that are not working provide log in information to drivers that are

– Drivers that are off are “out driving around”

– Auditing drivers that are off to make sure only off-duty logs are submitted can address this

– Also, drivers that are working who are not accumulating hours should be a concern

AOBRD/ELD “Cheaters”

Page 21: Presenter: Tom Bray · 2015-07-16 · Step One to Prevent Cheating ... driver is driving –Non-driving duty changes and locations entered by driver (GPS not required, but is an option)

• Drivers/supervisors using “Ghost Driver” accounts – “Ghost Driver” accounts sometimes created to

account for certain system issues

– Supervisor “creates” a Ghost Driver for his drivers to use

– Audit “Ghost Drivers” regularly (“Maintenance” or “Road Test” driving thousands of miles is a problem!)

– Continually compare e-log roster to driver roster

AOBRD/ELD “Cheaters”

Page 22: Presenter: Tom Bray · 2015-07-16 · Step One to Prevent Cheating ... driver is driving –Non-driving duty changes and locations entered by driver (GPS not required, but is an option)

• Logging off duty for everything

– No or very little on-duty time

– Modern version of an old falsification method

– Old-fashioned log auditing can catch

• Supporting documents compared to log

AOBRD/ELD “Cheaters”

Page 23: Presenter: Tom Bray · 2015-07-16 · Step One to Prevent Cheating ... driver is driving –Non-driving duty changes and locations entered by driver (GPS not required, but is an option)

• System tampering

– Driver disconnects or otherwise disables system

– Supervisor “disables” function in back office

– Investigate whenever a device goes down

– Watch for constant problems with certain drivers’ units

– Continually review diagnostic reports

– Punish severely if tampering discovered

AOBRD/ELD “Cheaters”

Page 24: Presenter: Tom Bray · 2015-07-16 · Step One to Prevent Cheating ... driver is driving –Non-driving duty changes and locations entered by driver (GPS not required, but is an option)

Summary

• Step one: Use a complaint system correctly

– Present system requirements

– Future system requirements

– Use correctly when dealing with unassigned and changes

Page 25: Presenter: Tom Bray · 2015-07-16 · Step One to Prevent Cheating ... driver is driving –Non-driving duty changes and locations entered by driver (GPS not required, but is an option)

Summary

• Step two: Audit to locate cheaters

– Look for unassigned, ghost account issues, supervisor assistance, etc.

– Discipline cheaters immediately

Page 26: Presenter: Tom Bray · 2015-07-16 · Step One to Prevent Cheating ... driver is driving –Non-driving duty changes and locations entered by driver (GPS not required, but is an option)

Questions?

• Think of any later:

[email protected]