Presentation to Portfolio CommitteeNdala DumaMay 24 2006

Dept of WaterAffairs & Forestry

Vision

Well-organised and informed sector able to effectively deliver water supply and sanitation services to the people of SA

Mission

To ensure the body of knowledge in the sector is well managed, readily accessible and applied.

FocusImproved decision-making and performance of local government

Vision and Mission

Strategic Alignment

DWAF Strategic Plan 2007-11 Strategic Objective of KFA 11.6:-

‘To promote water services knowledge sharing and

ensure a knowledgeable sector,

with the output of:-

‘Water Services knowledge network further developed

by relevant sector partners with initial network

operational’.

2003 – 2005

GEARING UP PHASE

2005-2007

GROWTH PHASE

2008 ++

SUSTAINABILITY PHASE

WIN Phases of Development (2003 to 2008)

Sector Approach

Collaborative structures (govt and others):- WS Sector Leadership Group (WSSLG) to strategically

guide the sector

Water Services Sector Coordinating Committee to oversee sector work plans & reporting at national level

Provincial Sector Fora (comprising mainly municipalities) to jointly plan, budget & implement provincial sector strategies

Strategic Framework for WS (SFWS) to guide the sector and set national goals & targets

Knowledge sharing and networking identified as a priority and a critical component of sector support

SECTOR SUPPORT

SECTOR COLLABORATION

KNOWLEDGE SHARING

Knowledge Sharing and Learning is the basis of Support and

both are enabled by Collaboration.

KNOWLEDGE SHARING IMPACTTHROUGH SYNERGY

WIN - Building Alliances

•National Information System

•Regional Info Centers•One-Stop-Shops•LG support

dwaf

DBSA LGResource

Centre

Water Services

Local Government

WSIs & Professional

Bodies salga & dplg

(WS Component)LG Knowledge Sharing

•Local•Regional•Cities

networks

Network Partnerships

INTERNAL Cities Network / WS Managers District WS Managers Provincial WS Sector Fora DBSA LG Resource Centre LG Knowledge Sharing

Programme WS Provider Network SA Assoc of Water Utilities NGOs Professional bodies

EXTERNAL SADC NEPAD IRC Streams of

Knowledge

1.Shops

Building theNetwork(KFA 1)

Access toKnowledge

(KFA 2)

Strengthening A Learning Culture

(KFA 3)

WIN Product & Services

• Publications• Dissemination facility +

Portal • Lesson documentation• Reviews• Learning activities• Facilitation & support

Key Focus Areas + Products & Services

Key products & services

Documenting Lessons

• Reviews• WIN Lessons Series• WIN Field notes

Knowledge Dissemination

• Portal: WIN & own sites, access to other domains

• Intelligent Mailing List• WIN Quarterly

Publication

People 2 People Learning

• Forums of reflection• Learning journeys - site

visits, exchanges• Learning spaces• Safe spaces

Building Capacity & Support

• Training• Action learning• Workshops / seminars• Working alongside

Products & Services

The products & services are designed to deliver tangible outcomes

When initiated they pass through a nursery phase for assessment & refinement

Some are a continuous service – eg portal Others may be stand alone, but more often

than not are part of a learning process : one feeding into another to suit need and context

Products & Services as Part of Learning Journey

WIN WIN lessonlesson

PortalPortal

WIN Field NoteWIN Field Note

WIN Lesson WIN Lesson seriesseries

MailingMailing

PublicationPublication

Learning Learning spacespace

SiteSite visitvisitForum of Forum of reflectionreflection

TrainingTraining

Action Action LearningLearning

SeminarSeminar

Practical Example

Northern Cape O&M Programme Initiated in 2002 & still running Holistic approach:-

Developing O&M manualAction learning in the workplace on real

challengesParticipants ‘doing’ – not consultantsO&M trainingParticipatory & interactive review & reflectionO&M support units at District levelRaising the profile of O&M – political buy-in

Practical Example ..cont

WIN captured experience in lessons series As of relevance created interest from other

provinces to do similarly Agreed learning exchange visit:-

Preparing for journey – both incoming & host groups

The event itself – visit of EC to the NC Moving from inspiration to action

Was found to be of high value & many appropriate lessons applicable

EC follow up with dplg playing a leading role

Practical Example ..cont

Requires:- Careful identification of participants – who will take

forward in own municipality (include councillors) Time & commitment of participants (therefore will

only work if of immediate need) Very careful planning, design and preparation Follow-up & put into action (as relevant to new

context) Continued facilitation by WIN (support facilitation can

be overtaken by ‘institutional’ home) Sustained funding over time

Growing the Lessons Series

FBS: cost recovery approaches Rural Water Supply Health and Hygiene promotion Institutional arrangements Transfer of water schemes Productive civil society relationships Sanitation: appropriate technologies and

sustainable services

Current Activities

‘‘Bringing in the Harvest’Bringing in the Harvest’ campaign Disseminating & sharing the findings of the

Sector Collaboration Review Enabling learning in priority programmes

District WS Managers Forum DWAF: National Sanitation Programme S78 learning

Partners Forum Developing the portal Intelligent Mailing Lists – (Sector

Collaboration, S78, etc)

Current Activities

Lessons series – (7 complete:- NCape O&M, Ethekwini W&S, FS Water Quality, Mogalakwena& Dr JS Moroka Household Sanitation, SFWS, Ukhahlamba Rural Water Supply

SADC, African & international links Steams of Knowledge IRC learning alliance (LG Capacity Building Symposium) SADC NGO & SADC Best Practice project Uganda – SA Exchange on SWAP experiences

In Nursery phase:- Field Notes (Zululand IT Planning Tool, uMjindi

farm dweller sanitation Quarterly Newsletter

Moving from market to tableLessons are distributed

to target audiences using various

distribution channels

Preparing for market

Lessons are presented in formats that are accessible to target

audiences

Threshing the crop

Lesson information is reviewed and analysed (core lesson, primary

audience, most accessible format, distribution

strategy)

Bringing in the harvest

Physical collection of lessons in written, visual and/or oral

formats

Crop Rotation & Fallow PeriodPeriod of reflection and

learning

Preparing for the harvest

Identifying the topic or theme around which lessons will be gathered

Bringing in the

Harvest

Bringing in the Harvest

Institutional Arrangements

Unit housed in WRC WRC responsible for financial

accountability & programme management

Accountable to WSSLG Governance = Strategic Advisory

Committee / WRC Board Partners Forum

SECTOR ACCOUNT-ABILITY

Towards a learning sector

At the outset no one considered lesson sharing as a motivation to collaborate – it was not on the agenda. Now it is seen as a key motivating drive and a benefit

Learning becomes possible when everyone realises that it is not a rocket science but can happen through normal course of events.

The challenge is to maximise these opportunities & build a culture of learning

Conclusion

Collaboration has been an enabler for lesson learning

BIH campaign has raised adequate awareness among municipalities

“Raising the flag campaign”: a hands on role for municipalities

Alignment: with sector targets, common reporting, accountability

“Speak to us”

Comments on Lesson Series email to lessons@win-sa.org.za

Sector Collaboration Review feedback & discussion lessons@win-sa.org.za

Portal content email to win-sa@wrc.org.za Register a lesson for documentation email to ndalad@win-sa.org.za or nazreenk@win-sa.org.za

Learning journeys email nazreenk@win-sa.org.za