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PRESENTATION SLIDES FROM 2017 MACKEREL OPEN FORUM Seoul, 22 March 2017

PRESENTATION SLIDES FROM 2017 MACKEREL … SLIDES FROM 2017 MACKEREL OPEN FORUM Seoul, ... 3) PR agency Hahm ... •Univ. Exam Promotion. B2C B2B Media Online

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PRESENTATION SLIDES FROM 2017 MACKEREL OPEN FORUM

Seoul, 22 March 2017

1) Paul Tsai, Promar Consulting:

- Norwegian Mackerel potential in Korea

2) Jan Erik Johnsen, NSC:

- Task force team & marketing practices

3) PR agency Hahm Shout

- 2016 review and 2017 marketing plans

4) In-store agency BJ International:

- 2016 review and 2017 promotional plans

Norwegian Mackerel’s Potential in Korea

Paul Tsai,Senior consultant, Promar Consulting

本日のプレゼンテーション

4

RESEARCH AND CONSULTING COMPANY SPECIALIZING IN FOOD,

AGRICULTURE, FORESTRY AND FISHERY PRODUCTS

FOUNDED IN 2000

WORKING WITH NSC IN RESEARCH FOR 12 YEARS(SINCE 2005)

PROVIDING RESEARCH FOR NSC IN MACKEREL, SALMON, CAPELIN, KING

AND SNOW CRAB, HERRING (MORE THAN 30 PROJECTS)

INTRODUCING PROMAR CONSULTING

5

THE ROLE OF PROMAR CONSULTING

PROVIDE NSC WITH MARKET ANALYSIS ↓

BETTER PROMOTIONAL STRATEGY

Mackerel consumption in Korea drew a U-shaped curve from 2011-2016

6

Korean Mackerel Consumption (2011-2016)

Source: Ministry for Food, Agriculture, Forestry, and Fisheries of Korea, Korea Customs and Trade Development Institute (KCTDI), Fish Flow Information System (FIFIS) of Korea

MT

0

20000

40000

60000

80000

100000

120000

140000

160000

2011 2012 2013 2014 2015 2016*

*Estimated

Norway’s supply reached a record high in 2016

2011 2012 2013 2014 2015 2016Norway 20235 18750 19645 26341 36160 38765

0

5000

10000

15000

20000

25000

30000

35000

40000

MT

7

- Due to the decrease in large domestic mackerel and mackerel from other supplying countries, the demand for Norwegian mackerel has been high in recent years.

Source: Korea Customs and Trade Development Institute (KCTDI)

Korea’s Import of Norwegian Mackerel

Norway is now the second biggest supplier of mackerel in Korea

8

Norway ; 5%

Korea; 81%

Others; 14%

Imported Volume: 152,000 MT Imported Volume: 150,000 MT

2009 2016

Norway has increased its share over the past few years

9

0 %

10 %

20 %

30 %

40 %

50 %

60 %

70 %

80 %

2011 2012 2013 2014 2015 2016

Mar

ket S

hare

Norway Other Imports Domestic

Norway is the leading supplying country since 2012. In 2016, its share among the exporting countries reached an all-time high of 88%

10

Norway; 33%

China; 38%

Japan ; 22%

Others; 7%

Norway; 88%

China; 6%

Others; 6%

Imported Volume: 61,000 MT

2011 2016

Imported Volume: 44,000 MT

China used to have price advantage over Norwegian mackerel but not anymore

The biggest advantage of Chinese mackerel is that it is similar to Korean mackerel.

0,00

0,50

1,00

1,50

2,00

2,50

2012 2013 2014 2015 2016

USD

/kg

Norway China

11

Source: Fisheries of Korea, Korea Customs and Trade Development Institute (KCTDI), Fish Flow Information System (FIFIS) of Korea

There are primary 3 products in the market: 1) fresh, 2) salted (jaban) and 3) frozen fillets

12

Norwegian Frozen Fillets

Norwegian Salted Butterfly Norwegian Jaban

Domestic Fresh Domestic Jaban

End use of Norwegian mackerel – Fillets increasing

13

Fillets; 55%

Salted; 43%

De-frost; 2%

Fillets; 80%

Salted; 18%

De-frost; 2%

20162013

Norwegian Mackerel Volume: 26,000 MT Norwegian Mackerel Volume: 39,000 MT

Norwegian mackerel trend: Frozen fillets > Salted mackerel

14

1) can be cooked in many different styles: grill, stew

2) can be stored for a long period of time

3) volume per serving is flexible

1) mostly used for grilling

2) must be consumed 2-3 days after purchase

3) most packages have 2-4 pieces of fish ( too much for people living alone)

Nor

weg

ian

Froz

en F

illet

s

Salted Mackerel

In 2016, Norway’s share in the mackerel fillet sector was 90%.

15

Norway; 90%

Korea; 9%

Others; 1%

Breakdown of Mackerel Fillets by Country

- Due to the lower cost of labor, the majority of mackerel fillets are processed in Korea.

Source: Promar Consulting

Distribution of Norwegian mackerel

16

Importers

Wholesalers Processors

Other Retailers HRI

10% 10%

55% 25%

10%

90%

80%

Norwegian Exporters

Large Hypermarkets

1%

Contracted Processors

Internet/Home Shopping/

Telemarketing

19%

17

Norwegian mackerel are mostly sold through retail

Norwegian Mackerel Volume (2016): 39,000 MT

In the retail sector, Norwegian mackerel accounts for 30% of mackerel sales

18

Breakdown of Product Shares in Korean Retail

Fillets Fresh Mackerel Salted Mackerel

Trend ↑ → ↓ Main Consumers Both males and females

under 40

Females over 40

Depending on the season, 2-3% of the Norwegian mackerel is de-frost product

In high-end retail, domestic is still the more popular choice

19

Branded Domestic Mackerel - Andong

Mackerel Sales in High-end Retail

Photo Credit: Andong Salted Mackerel Homepage

Country Product Type Price (KRW/100 g)

Korea Branded Mackerel from Andong 2,000-3,000

Korea Fresh (headless) 1,200-1,900

Korea Salted 800- 1,100

Norway Fillets 1,000-1,200

Norway Salted 1,000

In retail, Korean mackerel are generally higher priced than Norwegian mackerel

20

Mackerel Retail Prices in 2017

Fillets are the main product for Norwegian mackerel, but there may be room to develop more value-added products.

21

Development is still ongoing/forthcoming for these products

Evolution of Mackerel Products in Korea

Norwegian mackerel is the only product that has consistent quality and supply, especially for large size mackerel.

The image of the country of origin is very favorable (Norway is known for its clean ocean).

NSC is the only seafood industry organization that is promoting mackerel in Korea.

Many processors prefer Norwegian mackerel because of its larger size.

Some consumers, especially at retail, are recognizing that Norwegian mackerel has better taste than mackerel of other origin.

New products such as “boneless mackerel” are processed from Norwegian mackerel

Strengths of Norwegian mackerel

22

Many retail buyers and processors prefer Norwegian mackerel due to lack of large domestic mackerel in the past few years

There is continuous demand for frozen fillets, in which Norway has a dominating presence

Higher-value products such as boneless mackerel which emerged in the market recently are expected to be popular among young and elderly consumers.

OPPORTUNITIES for Norwegian mackerel

23

Task force team & marketing practices

Jan Eirik Johnsen, Norwegian Seafood CouncilMarketing Manager Small Pelagics and Shellfish

• Established in 1991• Owned by the Ministry of Trade and Fisheries• Financed by the Norwegian seafood industry• Working together with and on behalf of the Norwegian

seafood industry

• Conducted marketing in Korea since 2000

21.03.2017 26

The Norwegian Seafood Council

22.03.2017 27

The Norwegian Seafood Council

22.03.2017 28

22.03.2017 29

The Norwegian Model

The Industry and The Seafood Council

Task Force

22.03.2017

Mission: Increase the value from sales of Norwegian Seafood

How?KnowledgePreferenceVisibility and branding in stores

21.03.2017 31

Norwegian Seafood in Korea

21.03.2017 32

Norwegian Seafood in South Korea

Output from online survey conducted in february 2017 with TNS Kantar. Assosiations to Norway

21.03.2017 33

Knowledge – Norway – all population

0%

5%

10%

15%

20%

25%

30%

35%

40%

2013 2014 2015 2016

29%27%

33%

40%

21.03.2017 34

Knowledge – Norway – Target Group

0%

10%

20%

30%

40%

50%

60%

2013 2014 2015 2016

29% 27%

33%

40%39%34%

48%

57%

Target Group: Females between 30 and 50 years of age with children living at home and with an average or above average (subjective) household income.

23.03.2017 35

Preference – Target Group

0%

5%

10%

15%

20%

25%

30%

35%

2013 2014 2015 2016

17% 17%

23%

33%

Target Group: Females between 30 and 50 years of age with children living at home and with an average or above average (subjective) household income.

23.03.2017 36

Preference for Imported Mackerel – Target Group

0%

5%

10%

15%

20%

25%

30%

35%

Norway Alaska/USA Chile Japan Russia

17%

1% 1% 1% 1%

17%

3% 4% 3% 4%

23%

3%1%

3%

7%

33%

3%1%

5%8%

2013 2014 2015 2016

Target Group: Females between 30 and 50 years of age with children living at home and with an average or above average (subjective) household income.

0% 10% 20% 30% 40% 50%

AbaloneAnchovy

CodCorvina

Crab/crawfishDo not know

EelFlounder

Hair-tail fishMackerel

OysterPollack

Prawn/shrimpSalmon

Squid/Cuttlefish/OctopusTuna

2016 2012

Position of mackerel in Korea

Preference for everyday meal

22.03.2017

Mackerel is the children’s favorite

22.03.2017 38

0%

5%

10%

15%

20%

25%

30%

Norwegian Mackerel 2017 Marketing Plan Presented by Hahm Shout

22/03/2017

41

2016 Review

2017 Plan

Marketing Programs - B2C

Marketing Programs - B2BMedia Programs

Online Programs

CONTENT

Online56 %

Print30 %

TV3 %

Magazine7 %

B2B4 %

Utilized Media ChannelsTotal Coverages for 2016

335

estimate AD Value for 2016

1.66 Billion KRW

Review - Media Activities

Review - Media Activities

32 66

1836 24

6119

50

3934

24

29

0 25

6

3

19

8

109

20

83

Sep Oct Nov Dec Jan Feb

Coverage of Each Fish Type (Last 6 months)

Mackerel Salmon

44

Review - Online Activities 2016

7 838 7 012 9 031 7 699 7 829 9 885 9 883 14 423

28 048

38 591

28 933

36 511

12 537 10 650

12 911 11 496 11 050

16 989 15 218

20 164

37 104

54 254

39 640

48 209

-

10 000

20 000

30 000

40 000

50 000

60 000

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

NSC Blog yearly Unique views data

UV PV

BlogRenewa

l

2017 Program Overview

45

•Blog •Homepage •Content Amplification•Buzz Analysis •SNS Viral

•Publicity•Media Relations•Media Round Table•Crisis Monitoring•Crisis Management

•Seafood Study Presentation•Norway Day Seminar•Busan International Seafood &

Fisheries Expo 2017•Young Chef Culinary

Competiton•Seafood Academy Localization•Norge Logo Certification•Newsletter

•Norwegian Seafood Fair•School Lunch Program•Online Commerce•TV Home Shopping•HMR Marketing•Whole-sale Roadshow•Univ. Exam Promotion

B2C B2B

OnlineMedia

Marketing – B2C

Objectives

Details

Norwegian Seafood Fair

Objectives

Details

School Lunch Program

Objectives

Details

Online Commerce

Objectives

Details

TV Home Shopping

Objectives

Details

HMR Marketing

Objectives

Details

Wholesale Roadshow

Objectives

Details

University Exam Promotion

Marketing – B2B

Objectives

Details

Seafood Study Presentation

Objectives

Details

Norway Day Seminar

Objectives

Details

Busan International Seafood & Fisheries Expo

Objectives

Details

Young Chef Culinary Competiton

Objectives

Details

Seafood Academy Localization

Objectives

Details

Norge Logo Certification

Objectives

Details

Newsletter

Media

Media PR

Focus on exposure of the superiority of Norwegian seafood

Emphasis that Norwegian seafood works with the seafood industry

Reinforcement of exposure of key messages during collaborations (government agencies)

Media PR

▲<TVN, Wednesday Talk Show‘ Famous Grilled Mackerel Restaurant’>

▲<KBS News, Press Release Norwegian Seafood Export Growth Rate to South Korea

Recorded at 73% ; Total 32 articles >

Media PR

▲<Korea Times, Director Gunvar Wie InterviewNorwegian Seafood Council seeks to boost choices for Korean consumers>

▲<Health Chosun, Card News Nutritious Mackerel, The gift from blue sea>

▲<The Korea Economic Daily, Nutritious Lunch Utilizing Norwegian Mackerel>

Objectives

Details

Media Round Table

Online

Digital PR

Owned Channels

Mobile Channels

SNS Channels

70

Owned Channel - Blog

Objectives

Details

71

Mobile Channel - Post

Objectives

Details

※ Naver Post?Mobile version blog of Naver, which is Korea’s top portal site. Its structure is highly optimized for searching and reading from mobile devices

Objectives

Details

SNS Channel - Content Amplification

Objectives

Details

Buzz Analysis

Results of In-store promotion 2016In-store plan for 2017BJ International

22/03/2017

Results of In-store promotion in 2016

249 262 280

2015 2016 20170

50

100

150

200

250

300

Average number of participants on tasting event per day

2015 2016 2017

Instore Demonstration

22/03/2017 BJ International 77

22/03/2017 BJ International 78

POP Materials

Recipe leaflets Logo stickers

Standing banner

Table cloth

22/03/2017 BJ International 79

POP Materials – Key message

22/03/2017 BJ International 80

Sampling events

Fillet Mackerel Salted Mackerel Thawing Mackerel

HMR – Marinated HMR – Smoked HMR – Grilled

22/03/2017 BJ International 81

Sampling events

Tasting events and products on display

22/03/2017 BJ International 82

Sampling events

Busan International Seafood & Fisheries EXPONorwegian Seafood Roadshow

31

57

60

61

153

158

264

0 50 100 150 200 250 300

Miscellaneous

Storage and Expiration

Price and Event

Taste and Freshness

Cooking and Preparation

Origins and Features

Product

Customers Insight on the sites

22/03/2017 BJ International 83

Frequently asked questions from customers during the events

How to store Ice packExpiration

date

Freshness TasteFishy

smell Salinity

Event price

Event schedule

Product price

Whether to use oil Origins

Difference from

domesticStripes

Washing fish

Trimming fish

How to bake Defrost Recipe Braised

Size TypeQuantity Fish bone Season with saltPackage

Safety Fine dust Condiment ETC

Total questions : 784

8

13

24

44

154

61

76

266

0 50 100 150 200 250 300

Packaging

Quantity

Size

Convenience

Price

Smell andFreshness

Salinity

Taste

Customers Insight on the sites

22/03/2017 BJ International 84

Main responses from customers on the tasting events

PriceRem

arks on taste

Product

Total response: 645

Very expensive

Easy and convenient for cooking

Looking for a lager size

Want small quantities and/or volumes

Can’t see the product

Reasonable and AffordableCheap

It’s good not to have fish bones

Tasty Juicy and succulent soft Taste like roasted sesame

It doesn’t have fishy smell This mackerel has a fishy smell

It is well seasoned with salt It is too salty

Display on quantity

2016 Reflections

22/03/2017 BJ International 85

Market potentials depending on type of mackerel.• Fillet mackerel: growth is expected due to the convenience factor.• Salted & refreshed mackerel: Growth potential due to taste and features of Norwegian mackerel.

According to the growth of the HMR market, more promotion activities for HMR product and improvements for existing products are required at hypermarket.

Opportunity for low-priced gift wrapping products after proposing anti-graft law in Korea.• opportunity to develop Norwegian mackerel gift sets less than 50,000 won.

New In-store promotion strategy will be needed.• Collaborative events to further attract customers’ attention are needed.• Need to expand promotion activities at warehouse-type stores and Mega complex shopping mall.• Necessity to produce promotional materials suitable for neighborhood type mart.

In-store promotion plan for 2017

Main initiatives for Mackerel in 2017

22/03/2017 BJ International 87

Brand promise Always the most succulent mackerel

Objective To promote the taste and quality of Norwegian mackerel.Explain the nutritional benefits of Norwegian mackerel.

Key message Premium season catch, juicy and healthy mackerel from the cold and clear waters of Norway.

Target Women (25-50) with families who visit to marts(Hypermarket and Supermarket)

Total number of promotion days 1,900 days

Average number of participants on tasting event per day 280 customers per day

In-store promotion schedule for Mackerel in 2017

22/03/2017 88

• Promotion activities at small and medium size marts

(SSM and Food SM)

• Promotional supplies when there is a request

Focusing on Seoul and Busan Other activities

• Sampling events• POP materials• Joint events

Main promotion activities

• Fillet• Salted• Refreshed• HMR

Product

BJ International

Mackerel Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Retail A

Retail B

Retail C

Retail D

Retail E

Retail F

Retail G

The other events

In-store promotion schedule for Mackerel in 2017• Schedule below is tentative, branch and promotion date are decided by discussion with store.• Selected stores based on store interests and sales activities.• 2~3 days running promotion at a store per promotion. But, it can be extended up to 3~5 days depending on the store activity.• Low promotion during Korean holiday: Lunar new year (Feb) and Chuseok (Sep).• Extended promotion in April / May when there is a “closed period” for mackerel fishing in Korea.

BJ International

Task Force Team, presentation and Q & A

-Jan Otto Hoddevik- Bernt Strand- Ole Kristoffer Nore