Presentation Krishan & Mittu

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    *TEAM *

    DEVELOPMENT

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    --: Definition :--Enhancement of the effectiveness of work groups,by improving goal - and role-clarification and

    interpersonal processes

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    OBJECTIVES

    Team Development creates a winning

    atmosphere by : ---

    Developing Trust among team members

    Opportunity to Practice Openness

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    Enhances Cooperation Through Realizationof Objectives

    Promotes Interdependence (Collaboration,Teamwork, Camaraderie

    Recognize that teams mature over time and

    develop along commonly defined paths andmilestones

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    BENEFITS OF TEAM

    DEVELOPMENT

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    Increased team effectiveness and productivity.

    Enhanced communication within the team.

    A greater understanding of the impact teammembers have on each other.

    Translating organisational goals into the teamoutcomes.

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    Understanding the role of leadership and how

    to direct and support a team.

    Developing a culture of trust which is a key

    factor in determining team success.

    Diagnostic tools identify the current state ofthe team and we work with them to identifythe goals they wish to achieve from a teambuilding activity.

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    How we can help in

    Team Development

    Share as much information as you can

    Provide the right amount of guidance.

    "Stretch" your people beyond their current

    skills

    Make it fun, actionable, and visible.

    Help people "feel" the challenge.

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    CHARACTERSTICS

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    A GREAT TEAM

    WILL HAVE

    1. Members sharing leadership responsibilityand rotating other roles as needed.

    2. All participating in idea generation, problem

    solving, and decision-making.

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    3. Members showing support, respect, and

    trust for one another.

    4. All taking actions and doing work that is

    necessary to reach team goals.

    5. Members managing conflict by confrontingissues and inappropriate behaviors.

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    BARRIERS AND SOLUTIONS

    Barrier 1: Individual agendas:

    People are use to looking after themselves. Wehave all probably been told or heard someone

    say that you need to look after number one. Inother words focus all of your attention on youragenda rather than the team agenda.

    Solution: When on a team, focus on the unique

    contribution that you make to the overall teamresults and put the team results at the forefront.

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    Barrier 2: Silo thinking

    In organisations, the attainment of a result willdepend on all those in the process workingtogether

    Each task will require contributions fromdifferent departments and it is all too easy,especially when people are busy and stretched tofall into silo thinking. In other words, viewingchallenges in isolation without considering theimpact on other parts of the process and mostimportantly the customer

    Solution:

    Make the time for teams to understand the impactof their actions or inaction on others and in

    particular the customer.

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    Barrier 3: Lack of trust

    Most people need to be confident that otherswill deliver to fully embrace team working. Inother words they need to have trust. Buildingtrust takes time, effort, commitment and belief.There is no magic formula but actions speaklouder than words.Solution:

    Commit and follow through on actions that youhave agreed to carry out and show that you canbe trusted to deliver.

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    Barrier 4: Vagueness about what is to beachieved

    Teams need to know what they have to achieve. Inother words they need specific and measurableoutcomes. Teams are often formed with vague goalslike improve retention, reduce errors or reduce the

    reporting cycle to name just a few. This vagueness isa guaranteed recipe for a dish called disappointment.

    Solution:

    Set specific and measurable outcomes for teams toaddress like, for example, reduce sickness levels by2% by 30 June.

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