Presentation Highlights from: Social Media: How to Use it; Why You Can’t Ignore It by David Nelsen It’s a “World of Mouth” on the Internet: Build and

Embed Size (px)

Citation preview

  • Slide 1
  • Slide 2
  • Presentation Highlights from:
  • Slide 3
  • Social Media: How to Use it; Why You Cant Ignore It by David Nelsen Its a World of Mouth on the Internet: Build and protect your reputation online Know what current and former employees are saying about you on Glassdoor.com 8% of customers believe you; 78% believe what your customers say.
  • Slide 4
  • Social Media: How to Use it; Why You Cant Ignore It 21 Ideas to capitalize on the power of social media and create value: 1.Apply QR Codes 2.PIE + authenticity 3.Run an IdeaExchange 4.Set-up Google alerts 5.Tune in with Twitter search 6.Yammer or Chatter 7.Video your happy customers 8.Website: WordPress (responsive) 9.Read a blog & comment 10.Subscribe to something 11.Write a blog
  • Slide 5
  • Social Media: How to Use it; Why You Cant Ignore It 21 Ideas to capitalize on the power of social media and create value cont: 12. Keywords - Google & Alexa 13. Set a social media policy 14. GetSatisfaction for support 15. Compare your site - 4 tools 16. Make a Facebook fan page 17. Use Google+ 18. Join LinkedIn & Groups 19. Create a Ning network 20. Crowdsource a design 21. Transform your monologue (email, blasts, newsletters,...) into dialogue
  • Slide 6
  • Social Media: How to Use it; Why You Cant Ignore It Ten Steps for Developing Your Social Strategy: 1. Objectives 2. Competitive analysis 3. Target audience(s) 4. Keywords 5. Value creation strategy 6. Platform and frequency 7. Content sources 8. Budget (time & $$) and owners 9. Promotion (awareness) initiatives 10.Measurement plan
  • Slide 7
  • Insight from HOUZZ by David Mayer A community of more than 20 million homeowners, home design enthusiasts and home improvement professionalsacross the country and around the world. Stats 20 million+ monthly unique users 450,000+ active home remodeling professionals 450,000+ 3 million+ photos uploaded by remodeling and design professionals 3 million+ 150,000+ reviews with five-star average for the Houzz App 150,000+
  • Slide 8
  • Insight from HOUZZ by David Mayer All segments of the industry need to be on Houzz. Its about brand exposure. But dont take our word for it. Listen to the video below as real business owners talk about increased exposure for their products translating into more sales.
  • Slide 9
  • Insight from HOUZZ by David Mayer 2014 Houzz & Home Survey Largest survey of residential remodeling and decorating activity ever conducted with early 200,000 respondents globally Robust sample sizes yielded detailed data at the national, regional, and metropolitan area levels, which Houzz used to examine differences in priorities, plans and budgets among Houzz users across the United States In addition, this years study examines the connection between the housing market and building and remodeling plans, as well as the differences between Millennials and those in other age groups.
  • Slide 10
  • Insight from HOUZZ by David Mayer Findings from the 2014 Houzz & Home Survey U.S. homeowners optimistic about local housing markets, home values Remodeling trumps moving, except for Millennials Optimism about the housing market fuels renovation Finding products a bigger challenge than funding renovations Bigger isn't better Hiring professional help Download at: http://info.houzz.com/rs/houzz/images/Houzz%26Home2014_U.S..pdfhttp://info.houzz.com/rs/houzz/images/Houzz%26Home2014_U.S..pdf
  • Slide 11
  • Insight from HOUZZ by David Mayer Questions about creating a profile or enhancing an existing one? How do I organize my Projects? How do I make my photos more discoverable? How do I add the Houzz tab to my Facebook page? How do I complete my profile? How do I thank my clients for their review? How do I request reviews? How do I get Houzz Decals for my business? How do I upload photos? Have a more questions or want one-on-one help with your profile? Contact us.Contact us.
  • Slide 12
  • The Economic Outlook by John Paul Soltesz
  • Slide 13
  • Home ownership a luxury purchase?
  • Slide 14
  • The Economic Outlook by John Paul Soltesz That monster lurking in the shadows is not as scary as we had expected
  • Slide 15
  • The Economic Outlook by John Paul Soltesz all signs show that demand is ready to burst 2010 all signals indicate that demand is ready to pop 2011 all metrics forecast that demand is ready to explode 2012 no comment 2013, 2014
  • Slide 16
  • Same old story
  • Slide 17
  • Source: US Federal Reserve Improving equity positions =Market Value-Mortgages
  • Slide 18
  • If demand ever kicks in, watch out! SAAR Sources: US Census Bureau, Haver Analytics Housing Starts, 10 year averages Room To Grow 60%+
  • Slide 19
  • Still below average and slowing 893 SAAR Sources: US Census Bureau, Haver Analytics Permits, completions also down
  • Slide 20
  • Remodeling still growing, less strong
  • Slide 21
  • 6.2 is bad. For an earthquake. Sources: Haver Analytics, Bureau of Labor Statistics
  • Slide 22
  • But.(theres always a but) Participation Rate = (Those employed + Those seeking work) Labor Force / Non-institutional Population (16+)
  • Slide 23
  • Participation rate
  • Slide 24
  • 6 consecutive months of 200,000+ jobs added to payrolls for the first time since 1997 Source: Bureau of Labor Statistics
  • Slide 25
  • Home Ownership Rate 64.8 in Q1
  • Slide 26
  • DIFFERENT: A Lesson in Marketing: Better is not Better. Different is Better. by Mike Michalowicz
  • Slide 27
  • DIFFERENT: A Lesson in Marketing: Better is not Better. Different is Better. Disruption only takes 5% change Determine your disruptive strategy to differentiate your business & reach your sweet spot. 1.The E.S.T. Strategy: Be the obvious fast(est), cheapest(est), quick(est), and the not obvious slow(est), strange(est), funni(est), weird(est). Ex: Crocs exploded to growth by being the Strange-EST; Southwest Airlines is the Cheap-EST; Apple dominates on being the most Innovative-EST; McDonalds is the most Convenient-EST.
  • Slide 28
  • DIFFERENT: A Lesson in Marketing: Better is not Better. Different is Better. 2. The X-Factor (Leap Frog) Strategy: 10x different; lead in quality, convenience, price Ex: Local video store->Blockbuster->Netflix->Redbox 3. The Blend Strategy: Take 2 disparate industries and mix the best parts (circus with acrobats but no animals). Ex: Cirque du Soleil
  • Slide 29
  • DIFFERENT: A Lesson in Marketing: Better is not Better. Different is Better. 4. The Forgotten Exposure Strategy: A lot of effort is made to attract business; you have the opportunity to redirect phone numbers; websites, email addresses of competitors whove closed. 5. The Disruption Strategy: Intentionally cause confusion or disruption to a process that has always been done a certain way. Can be done with minimal/no budget.
  • Slide 30
  • DIFFERENT: A Lesson in Marketing: Better is not Better. Different is Better. 6. Journalist Strategy: Encourage people to share stories about your industry. Everyone loves to see their name in writing. 7. Office Whisper (Gossip) Strategy: Emulate the news. Whats the one statement that will keep your customer coming back? Remember: Unexpected appearances cause speculation and discussion. Start a secret with your customers. 8. Cost Shift Strategy: Charge more for overall savings. Best when customers pressure on price. Let your perceived value allow for higher prices. Ex: No longer a chimney sweep but a safety expert who focuses on chimneys.
  • Slide 31
  • DIFFERENT: A Lesson in Marketing: Better is not Better. Different is Better. 9. Unexpected Partners Strategy: Find a link to a partner that you may not have considered. Ex: holistic provider partnering with chiropractor. 10. The Labels They Give You Strategy: You are what they say you are. Use their vocabulary. Ex: The Geek Squad; the TV show, Dirty Jobs. 11. The Worst is Best Strategy: We are drawn toward the bad. Have testimonials coming in; ask for the worst in the best way.
  • Slide 32
  • Sports, Business & Life by David Cook Performance = Potential Interference You overcome interference with mental toughness, gained when you: 1.Choose to Embrace Pressure. That is our greatest competitive ally. You simply need to control it. 2.Practice for Emergencies Know your response to difficult situations by planning for them in advance
  • Slide 33
  • Sports, Business & Life by David Cook 3. Paint the Masterpiece -- Imagine the putt sinking, the pass connecting, the deal struck, the cup held high 4. Trust your Talent Dont underestimate what got you in the game to begin with. 5. Be Persistent Practice makes perfect
  • Slide 34