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    Coca-Cola vs Pepsi

    Cola Wars in a Changing Marketing Environment

    Stefanie Bayer

    Tobias Cavaleri

    Franziska FischerEdgars Puzo

    08.05.2010

    Strategic MarketingCase Study Coke

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    Agenda

    | Company profiles

    | Case Study

    | Question 1

    |

    | Question 6

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    Market Shares of Carbonated Drinks

    others

    25%Coca Cola

    43%

    Pepsi

    32%

    Company profiles Key facts

    | Founded in 1886

    | HQ: Atlanta, USA

    | Focus on beverages with more than

    3.300 products in more than 200

    countries: 100% of total revenues

    | Owning 4 of the worlds top 5 non-

    alcoholic sparkling beverage

    brands: Coca-Cola, Diet Coke, Sprite

    and Fanta

    Strategic MarketingCase Study Coke

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    | Founded in 1965

    | HQ: Purchase , USA

    | More diversified product portfolio;

    beverages only 37% of total

    revenues

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    Company profiles Financial Key Figures

    | Better financial health1

    | Volatile stock price without positive

    development3

    Strategic MarketingCase Study Coke

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    | Better profitability2

    | Increasing, Constant stock price

    development3

    1 See Annual Report Coca Co la

    2 See Annual Report Peps i

    3 Compare www.morningstar.com

    2009 $31 billion $44 billion2000 $20 billion $20 billion

    2009 $ 8.2 billion $5.8 billion2000 $ 2.2 billion $2.1 billion

    2009 $123 billion $105 billion2000 $128 billion $44 billion

    brand value 2009 $67 billion $13,5 billion

    market cap.

    profits

    revenues

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    Case study

    | Comparison between Coca Cola and PepsiCo

    concerning

    Positioning

    Marketing Mix

    Brands

    Strategy

    Marketing-orientation

    Competition

    | 6 Questions to analyze the situation

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    1. Compare Coca-Colas response to the changing marketing environment

    before the arrival of Neville Isdell to that of PepsiCo.

    | What changed?

    Different consumer behaviour focus on health (product) Declining demand for carbonated soft drinks (product)

    Emerging markets (place)

    Brand building became more important (promotion)

    | Responses Coca Cola:

    Reduced marketing investments (advertising and marketing research)

    Focused on carbonated drinks

    Unsuccessful product launches & take overs, scandals

    Pepsi:

    Investments in brand building Acquisitions of Tropicana, Gatorade, Aquafina to create a powerful non-

    carbonated product portfolio

    Diversification into snacks etc.

    Strong brand, closed the gap to Coca Cola (market cap 2005: $98,4 bn vs.$97,9 bn)

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    Coca-Cola Pepsi

    Relied heavily on their former success andstatus as a market leader >> lost % of its

    strong brand

    Followed market trends and strategicallydiversified its portfolio

    Not as innovative as Pepsi:

    Followed Pepsis PurVia with their

    equivalent Truvia

    Very innovative:

    Pepsi Rawfirst natural cola

    PurVia with Stevia, zero-calorie sweetener

    Pepsi Extra Cold guaranteed cool drink of

    draught Pepsi

    Labelling system > fits the health

    consciousness of the people

    Emerging markets presence Coke faces

    ethicalissues

    Both companies tried to fight decline in sales of carbonated drinks with lime and cherry

    flavored colas >> without success (ban from school vending machines in the UK and in

    California etc.)

    2. Assess both companies in terms of their level of marketing orientation

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    3. How would you position Coca-Cola and PepsiCo on the efficiency-

    effectiveness matrix?

    | Efficiency

    Profit growth collapsed tolow single digits after 1997

    Bureaucratic culture

    Many non-strategic / non-successful aquisitions, takeovers,

    brands all over the world high complexity

    | Effectiveness

    Scandal involving launch of Dasani

    Diet Coke failed to connect with young males

    CokeZero

    Only catching up

    Try to target emerging markets more aggressivley

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    3. How would you position Coca-Cola and PepsiCo on the efficiency-

    effectiveness matrix?

    | Efficiency

    Better deals due to size of

    company

    Economies of scale / scope

    | Effectiveness Very innovative

    Successful strategic aquisitions

    Focus on new customer needs

    Created new products

    Labelling system

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    4. What advantages , if any, does PepsiCos greater diversification gave the

    company over Coca-Cola?

    PepsiCo Coca-Cola

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    4. What advantages , if any, does PepsiCos greater diversification gave the

    company over Coca-Cola?

    | Not as dependent on the market for carbonated drinks as

    Coca Cola (23% vs. 80% of revenue)minimize risks

    | 4th largest food and beverages company in the world higher

    revenue (!)

    synergy effects (see Q3)

    | Able to target different customer groups

    | Able to push sales with selling products from different

    product groups together

    | Know customer behaviour concerning different products

    able to target same group with different products

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    | smoothies

    | smoothies for kids

    | superfruit smoothies

    | orange juice

    | Innocent fruit tubes (fruit puree)

    | thickies (live probiotic yoghurt)

    | veg pots(vegetabels, whole grains and sauce,

    with fresh herbs and spices)

    5. Assess Coca-Colas part-ownership of innocent drinks from point of view of

    both companies.

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    l hi f i d i k f i f i f

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    5. Assess Coca-Colas part-ownership of innocent drinks from point of view of

    both companies.

    | Coca-Cola acquired in 2009 minority stake in innocent, enteringsmoothie and juice segments in Europe

    | Innocent offered new sub-segments: Smoothies, Yogurts, Fruit Puree,

    Juice and entering new sub-segment -Vegetable products.

    | Coca-Cola is following general trend in customers expectations forhealthy-natural products ( ALL-Natural products )

    | Coca-Cola is perceiving this move as a long-term investment in order to

    reach new customers and later to offer them to new geographies

    (probably willing to fully acquire innocent in near future)

    | Focused on markets outside US who mainly concerned about non-natural products

    | If this move will be successful, Coca-Cola will probably acquire another

    natural products brand

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    5 A C C l hi f i d i k f i f i f

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    5. Assess Coca-Colas part-ownership of innocent drinks from point of view of

    both companies.

    | Pepsi is getting a strong signal that Coca-Cola is moving to segmentswhere Pepsi is already present

    | Innocent Vegetable Pots can challenge Snacks brands

    | Dairy based drinks (SoBe smooth)- Innocent thickies

    | Juice and Juice Drinks (Dole Juice, Ocean Spray, Tropicana, SeasonsHarvest) Smoothies, Orange Juice and Innocent Fruit Tubes

    | Coca-Cola is targeting UK and Europes markets/customers where Pepsi is

    strong

    | Challenge to Pepsis labeling system to identify healthier products

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    6. What future challenges Coca-Cola is likely to face?

    | New trends in consumers behavior (research and

    development)| Introduction of new products (extending portfolio and

    acquisitions)

    | Effective promotion of existing products (marketing

    programs)

    | Marketing over social networks

    | Effectiveness of advertising campaigns

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    6. What future challenges Coca-Cola is likely to face?

    | Product packaging (new packaging)

    | Mass customization

    | Introduction of new vending and dispensing equipment

    | Local, regional and private label competition (growth andemerging markets)

    | Competition against retailers that have developed their own

    store or private label beverage brands (in certain markets -

    beer companies)| Legal and trademark challenges on global base

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    The future???

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    http://www.youtube.com/watch?v=lqT_dPApj9U

    http://www.youtube.com/watch?v=lqT_dPApj9Uhttp://www.youtube.com/watch?v=lqT_dPApj9U
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    Questions

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