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Human Resource Practices
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Introduction What is Human Resource
Management?
Hospitality Industry Need of HR practices in Hospitality
Industry
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HR Practices in Hospitality Industry
Recruitment
Selection
Placement Induction
Training
Development
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Recruitment in Hotels
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Personnel department receives requisitions
Location of sources of required type ofemployees
Identification of required employees
Techniques to attract candidates
Employing of techniques
Stimulating candidates to apply for job Evaluation
Recruitment in Hotels
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Selection
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Selection Reception
Preliminary interview
Selection tests
Selection interview
Checking references
Final selection
Physical examination
Job offer
Contract
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Placement and Induction
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Placement and Induction Induction Process
Definite time and place given to new
employee supervisor welcomes the employee
Administrative work
departmental orientation
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Determining training needs
Establishing training policies
Setting goals and objectives Preparing training budget
Training venue
Methods and techniques Evaluation
Training
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Identify Training Needs
Evaluate Training OutcomesPlan & Design Training
Deliver Training
Training system and its elements
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Development
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Analysis of development needs
Apraisal of managerial talent
Individual development programme Establishment of training &
development programme
Evaluating development programmes
Development
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Promotion
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Promotion basis Seniority
Merit
Seniority Cum - Merit
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Transfer basis Organizational requirements
Employee requests
To ensure better utilization ofemployees
To reduce conflicts
To accommodate family relatedissues-
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Extra benefits for hotel employees Staff accommodation
Staff meals
Staff rates for the families ofemployees
Long service awards
Thank you cheques Shining Stars scheme
Employee travel
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Conclusion
The policies and functioning of each hotel islittle bit similar to other hotels. Good HR policywould be the policy, which not only considers all
HR functions with proper care, but alsoconsiders all the other factors like culture of thehotel, types of customers it receives, the natureof the business and also the place from where it
operates. And the hotels, considering all theabove factors to achieve the organizational goalwhile framing its HR functions is said to havebeen following good policy.
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Any Que
ries???THANK YOU!!!
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Presented By : Preetpal Kaur
Mandeep Kaur Chahal
Rjwinder Kaur Kiranpreet Kaur
Bsc (ATHM)-I