8/9/2019 Practices and Concepts of HR

1/23

]zgdxcd`t gkh Dlkd`}xt la BZ 7

Zpkkcki b`gh5 ]ZGDXCD@T GKH DLKD@]XT LA BZ

Ygfx`z G+ Qgk Txlk`

Ghhz`tt5 81=9 T}zcki Dz``oGzfckixlk& XR 91=79

]blk`5@ngcf5 qgktxlk`yMk`xtdg}`+k`x

8/9/2019 Practices and Concepts of HR

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]zgdxcd`t gkh Dlkd`}xt la BZ :

Gjtxzgdx

Xlhgs& lzigkcugxclkt gz` ckdz`gtcki xb`cz dln}`xcxcq` ghqgkxgi` js j`dlncki gk ckx`zkgxclkgf

aczn? xbzlpib n`zi`zt gkh gdwpctcxclkt gdxcqcxs+ Klx gff lzigkcugxclkt bgq` xb` tgn` lje`dxcq`t ck

gdwpczcki g aczn? dltx z`hpdxclk& z`x`kxclk& lz o`s gdwpctcxclk la o`s xgf`kx+ Xbpt acznt xbgx bgq`

hcaa`z`kx lje`dxcq`t z`wpcz` xb` pt` la hcaa`z`kx BZ }zgdxcd`t+ Nlz`lq`z& gdwpczcki gk

ckx`zkgxclkgf aczn ycxb lje`dxcq`t la cn}zlqcki jlxb qgfp` gkh `aacdc`kds ck xb` ifljgf

ngzo`x}fgd` ycff z`wpcz` g aldpt lk xb` h`q`fl}n`kxgf }zgdxcd`t la BZ `r`dpxcq`t& tpdb gt

n`kxlzcki& xzgckcki& dln}`ktgxclk& gkh dpfxpzgf hcaa`z`kd`t+ Xbct }g}`z ycff gxx`n}x xl z`t`gzdb

xb` j`tx BZ }zgdxcd`t xl h`gf ycxb bpngk j`bgqclz dbgff`ki`t? tpdb gt txz`tt& k`igxcq` gxxcxph`t&

z`hpd`h dll}`zgxclk gkh flsgfxs gt y`ff gt gkh xpzklq`z+

Ckxzlhpdxclk

Bpngk z`tlpzd` ngkgi`n`kx ct jgt`h lk npfxc}f` BZ }zgdxcd`t& klx t`}gzgx` }zgdxcd`t

yb`k ckq`txcigxcki xb` `aa`dx la BZ n`xblht lk ckhcqchpgf gkh lzigkcugxclkgf }`zalzngkd`+ Ck

xb`lzs BZ }zgdxcd`t ck gk lzigkcugxclkgf tstx`n dgk j` agqlzgjf` lz pkagqlzgjf` }zgdxcd`t+

Pkh`ztxgkhcki xb` z`fgxclktbc} la }zgdxcd`t gkh dlkd`}xt la BZ tstx`nt b`f}t xb` BZ apkdxclk

ycxb cxt txzgx`icd bpngk z`tlpzd` ngkgi`n`kx+ Nlz`lq`z& z`t`gzdb ck txzgx`icd bpngk z`tlpzd`

ngkgi`n`kx "TBZN# bgt pkdlq`z`h xb` z`fgxclktbc} j`xy``k BZ }zgdxcd`t gkh lzigkcugxclkgf

}`zalzngkd`+ Xb`z`alz` BZ nptx `txgjfctb qgfpgjf` bpngk dg}cxgf n`gtpz`n`kxt xl lpxdln`t.

fckocki BZ }zgdxcd`t xl jptck`tt }`zalzngkd`+ N`gtpz`n`kxt ck nltx BZ apkdxclkt bgq` j``k ck

}zld`tt`t& gkh dltx zgxb`z xbgk h`fcq`zcki qgfp`.ghh`h lpxdln`t+ Ck xlhgst dln}`xcxcq` jptck`tt

`kqczlkn`kx bpngk z`tlpzd` ngkgi`n`kx nptx zch cxt`fa la xb` lfh dptxlngzs BZ }zgdxcd`t gkh

z`ckq`kx cxt`fa js h`q`fl}cki gkh gdoklyf`hicki k`y gkh ckklqgxcq` BZ }zgdxcd`t+ Nltx

lzigkcugxclkt gkh xb`cz `n}fls``t nckh.t`x la ckklqgxcq` BZ }zgdxcd`t tx`n azln xb` gnlpkx la

8/9/2019 Practices and Concepts of HR

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]zgdxcd`t gkh Dlkd`}xt la BZ 4

ckklqgx`h dbgki`t xbgx lddpzz`h zgxb`z xbgk xb` ghh`h qgfp` la xb` ckklqgxclk+ Acznt ycxb

tsk`zi`xcd bcib }`zalzngkd` ylzo tstx`nt& j`k`acx xbzlpib ckklqgxcq` ylzo }zgdxcd`t+ Xl

}zlnlx` ylzo}fgd` ckklqgxclk gkh }`zalzngkd` acznt nptx `kbgkd` ylzo}fgd` dlnncxn`kx js

}pxxcki }`l}f` acztx "Nd@fzls& :==7& }+4:9#+ Xl hl tl& `n}fls`zt nptx `gzk xb`cz `n}fls``t

xzptx+ @n}fls`` xzptx dgk }fgs gk cn}lzxgkx }gzx ck xb` tpdd`tt lz agcfpz` la BZ }zgdxcd`t+ BZ

}zgdxcd`t nptx dz`gx` xzptx? xzptx ck ngkgi`n`kx& `n}flsn`kx& dln}`ktgxclk& ckhcqchpgft& izlp}t

gkh lzigkcugxclkgffs+

Bpngk Z`tlpzd` Tstx`n Dlkd`}xpgfcugxclk

Ecgki& `x gf+ ":==3# txgx`t xb` z`gdb la bpngk z`tlpzd` ngkgi`n`kx ygt jgt`h lk

npfxc}f` BZ }zgdxcd`t& klx t`}gzgx` }zgdxcd`t yb`k ckq`txcigxcki xb` `aa`dx la BZ n`xblht lk

ckhcqchpgf gkh lzigkcugxclkgf }`zalzngkd`+ Xb` gpxblzt gzip` xbgx t`}gzgx` BZ }zgdxcd`t gz` klx

ctlfgx`h }zgdxcd`t gkh xb` `n}fls``t gz` gaa`dx`h js npfxc}f` }zgdxcd`t dlkdpzz`kxfs+ Xb`z`alz`

xb`z` ct g k``h xl aldpt lk g bpngk z`tlpzd` tstx`n dlkd`}xpgfcugxclk+

Ck xb`lzs BZ }zgdxcd`t ck gk lzigkcugxclkgf tstx`n dgk j` agqlzgjf` lz pkagqlzgjf`

}zgdxcd`t+ Xb` gpxblzt gzip` xbgx xb`z` ct g k``h xl pkh`ztxgkh xb` BZ tstx`n? n`dbgkctnt

xbzlpib ybcdb BZ tstx`nt cn}gdx `n}fls`` gkh lzigkcugxclkgf }`zalzngkd`+"}+7#+ Xbpt g k``h

xl `rgnck` gk ch`kxcas dln}lk`kxt la gk BZ tstx`n+

Ycxbck g BZ tstx`n xb`z` gz` xyl f`q`ft? }zgdxcd` f`q`f "bcib`z# gkh xb` }lfcdc`t f`q`f

"fly`z#+ Gx xb` bcib`tx f`q`f BZ }zgdxcd`t gz` cn}f`n`kx`h ck lzigkcugxclkt tl xbgx xb`s ngs

gddln}fctb xb`cz lje`dxcq`t gkh ilgft+ Alz `rgn}f` g }zgdxcd` ck gk BZ tstx`n ncibx ckdfph`

}`zalzngkd`& ckklqgxcq` gkh lzigkcugxclkgf dlkxzcjpxclk ylzo }zgdxcd`t+ Ck xb` fly`z f`q`f BZ

}lfcdc`t gz` }zlizgnt& }zld`tt& gkh x`dbkcwp`t pt`h xl gddln}fctb ylzo }zgdxcd`t+ Alz `rgn}f`

}`zalzngkd` z`ygzht& lz }gs.alz.}`zalzngkd` dln}`ktgxclk+ Gt g z`tpfx gk BZ tstx`n

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]zgdxcd`t gkh Dlkd`}xt la BZ 8

`txgjfctb`t `n}fls`` j`bgqclzt xbgx `kbgkd` gk lzigkcugxclkt `aa`dxcq`k`tt xl z`gfcu` cxt ilgft

"}zgdxcd`t# gkh `n}fls`` j`bgqclzt ckafp`kd` dblcd`t gjlpx BZ }zgdxcd`t "}lfcdc`t#+ Xb`z`alz`

BZ nptx pkh`ztxgkh xb` z`fgxclktbc}t la }zgdxcd`t gkh dlkd`}xt la xb` BZ tstx`n+ "Ecgki `x gf+&

:==3#

Pkh`ztxgkhcki xb` z`fgxclktbc} la }zgdxcd`t gkh dlkd`}xt la xb` BZ tstx`n b`f}t xb` BZ

apkdxclk ycxb cxt txzgx`icd bpngk z`tlpzd` ngkgi`n`kx+ Gddlzhcki xl Ecgki `x gf+ ":==3# tln`

BZ tstx`n }zgdxcd`t bgq` gk ghhcxcq`& tpjtxcxpxcq` lz tsk`zis lpxdln`+ Lk xb` lxb`z bgkh tln`

}zgdxcd`t gz` z`hpkhgkx+ Xb` ghhcxcq` z`fgxclktbc} ct g }zgdxcd` xbgx bgt klk.lq`zfg}}cki `aa`dxt

lk `n}fls`` lpxdln`txyl ncibx i`k`zgx` iz`gx`z `aa`dx lk xb` lpxdln` xbgk `cxb`z lk` pt`h

gflk` "}+:#+ Ck xb` tpjtxcxpxcq` }zgdxcd` lk` }zgdxcd` ct z`}fgd`h ycxb gklxb`z }zgdxcd`& gkh ck g

tsk`zi`xcd }zgdxcd` lk` }zgdxcd` dgk jpcfh.ckx`zgdx lk gklxb`z }zgdxcd`+

Cn}fcdcx Bpngk Z`tlpzd` Ngkgi`n`kx Xb`lzs

Z`t`gzdb ck Txzgx`icd Bpngk Z`tlpzd` Ngkgi`n`kx "TBZN# bgt pkdlq`z`h xb`

z`fgxclktbc} j`xy``k BZ }zgdxcd`t gkh lzigkcugxclkgf }`zalzngkd`+ Gddlzhcki xl Igzhk`z gkh

Yzcibx ":==3# n`gtpzcki bpngk z`tlpzd` lpxdln`t lk jptck`tt }`zalzngkd` ct q`zs cn}lzxgkx+

BZ nptx pkh`ztxgkh gkh pt` n`gtpz`n`kx tstx`nt xbgx tbly xb` qgfp` la bpngk z`tlpzd`t+

Xb`z`alz` BZ nptx j`dln` gk ckdln` dz`gxlz gkh g dltx h`nlfctb`z+ Xl hl tl xb`s nptx

`txgjfctb qgfpgjf` bpngk dg}cxgf n`gtpz`n`kxt xl lpxdln`t.fckocki BZ }zgdxcd`t xl jptck`tt

}`zalzngkd`+ " Zgnfgff& :==4? Yzcibx `x gf+& :==7#+

N`gtpz`n`kx ck nltx BZ apkdxclkt bgq` j``k ck }zld`tt`t& gkh dltx zgxb`z xbgk

h`fcq`zcki qgfp`.ghh`h lpxdln`t+ Gddlzhcki xl Zgnfgff ":==4# xb` k`y BZ ct g xzgktalzn`h

zlf` dln}gzcki cxt`fa xl gks lxb`z apkdxclk& klx lkfs xbzlpib `t}lpt`h qgfp` dz`gxclk txzgx`ic`t&

jpx gftl xbzlpib lpxdln`t& wpgfcxgxcq` gkh wpgkxcxgxcq` n`gtpz`n`kxt gkh hcz`dx z`fgxclktbc}t xl

8/9/2019 Practices and Concepts of HR

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]zgdxcd`t gkh Dlkd`}xt la BZ 0

}zlacxgjcfcxs+ "}+04#+ Bly`q`z& Yzcibx `x gf+ ":==7# tpii`tx xbgx n`gtpz`n`kx `zzlz ncibx `rctx

ck xb` n`gtpz`t la BZ }zgdxcd`t xbgx bgq` j``k pt`h ck }gtx z`t`gzdb? tpii`txcki xb` k``h xl

`r`zdct` dgpxclk ck ckx`z}z`xckiz`fgxclktbc} j`xy``k BZ gkh aczn }`zalzngkd` "231#? tpdb gt

tgn}f` tcu`& tckif`.z`t}lkh`kx "zgx`zt#& gkh tstx`ngxcd `zzlzt+ Xb` gpxblzt z`dlnn`kh xbgx

n`gtpz`t nptx j` xgo`k xl f`tt`k xb` n`gtpz`n`kx `zzlzt+ Yzcibx `x gf+ ":==4# txgx`t& ck lzh`z alz

n`gtpz`n`kx xl j` xzptxylzxbs z`fcgjf` gkh qgfch gxx`kxclk tblpfh aldpt lk `ktpzcki xbgx xb`

nltx oklyf`hi`gjf` zgx`z"t# gz` pt`h "}+239#& gkh xbgx cktxzpdxclkt gz` df`gz gt xl ybln tblpfh

dln}f`x` xb` tpzq`s+ Ck ghhcxclk cx tblpfh gftl j` kgzzlyfs aldpt`h+ Alz `rgn}f` g t}`dcacd elj&

jptck`tt& gkh fldgxclk+

Gddlzhcki xl Igzhk`z gkh Yzcibx ":==3# z`fscki lk eptx lk` ckalzngkx ngo`t xb`

n`gtpz`n`kx la xb` bpngk z`tlpzd` ngkgi`n`kx dlktxzpdx tptd`}xcjf` xl `rd`ttcq` zgkhln "c+`+&

pkz`fcgjcfcxs# gkh tstx`ngxcd "c+`+& jcgt n`gtpz`n`kx `zzlz# n`gtpz`n`kx `zzlz "}+09#+ Lk` tpdb

tstx`ngxcd jcgt n`gtpz`n`kx `zzlz ct cn}fcdcx xb`lzs la ckalzngkxt+ Ckalzngkxt? tpdb gt

z`t`gzdb`zt& bgq` cn}fcdcx xb`lzc`t la bpngk z`tlpzd` ngkgi`n`kx "}+02#+ Xb` gpxblzt tpii`tx

xbgx ck g fgzi` lzigkcugxclk xb` dln}f`rcxc`t la g flki tpzq`s gdzltt kpn`zlpt apkdxclkt&

}ltcxclkt& `n}fls``t& hcqctclkt& fldgxclkt& gkh elj izlp}t xbgx cn}fcdcx xb`lzs ncibx cn}gdx

z`t}lkh`kxt z`}lzxt la BZ }zgdxcd`t "}+03#+ Xbpt cn}fcdcx xb`lzs ncibx ckafp`kd` xb` qgfchcxs la

bpngk z`tlpzd` }zgdxcd` n`gtpz`t+

Ck ghhcxclk xl cn}fcdcx xb`lzs Igzhk`z gkh Yzcibx ":==3# gftl ch`kxcas gxxzcjpxclk xb`lzs

bgt g }lttcjcfcxs xl ckafp`kd` xb` tlpkhk`tt la bpngk z`tlpzd` }zgdxcd` n`gtpz`t+ Gxxzcjpxclk

xb`lzs gttpn`t xbgx gff ckhcqchpgft j`bgq` gt kgq` tdc`kxctxt t``ocki xl pkh`ztxgkh xb` dgpt`t

la tgfc`kx lpxdln`tjgt`h lk xb` tpje`dxt `r}`zc`kd` ck ljt`zqcki dgpt`.gkh.`aa`dx

z`fgxclktbc}tngkc}pfgx` }lttcjf` dgptgf agdxlztcn}fcdcx gkh `r}fcdcx x`gdbckit "}+02.03#+

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]zgdxcd`t gkh Dlkd`}xt la BZ 1

BZ ]zgdxcd`t gkh Lzigkcugxclkgf Dlnncxn`kx

Ck xlhgst dln}`xcxcq` jptck`tt `kqczlkn`kx bpngk z`tlpzd` ngkgi`n`kx nptx zch cxt`fa

la xb` lfh dptxlngzs BZ }zgdxcd`t gkh z`ckq`kx cxt`fa js h`q`fl}cki gkh gdoklyf`hicki k`y gkh

ckklqgxcq` BZ }zgdxcd`t+ Gddlzhcki xl Gigzygfg ":==4# ck xb` }gtx& z`t`gzdb ck ckklqgxcq` BZ

}zgdxcd` tx`nn`h azln xyl xb`lz`xcdgf dlkd`}xt+ Ck xb`t` txphc`t xb` jgtct la xb` dlkd`}xt y`z`

jpcfx lk x`znt tpdb gt& }zld`tt "Hgngk}lpz& 7337# la? k`y }zlhpdx& `wpc}n`kx& }zlizgnt& gkh

tstx`nt gkh xb` lje`dx "Zli`zt& 7324#? tpdb gt }zlhpdx& `wpc}n`kx& }zlizgnt gkh tstx`nt+ Fgx`z

ckklqgx`h BZ }zgdxcd`t y`z` h`ack`h js Ylfa "7330# gt ch`gt& }zlizgnt& }zgdxcd`t lz tstx`nt

z`fgx`h xl xb` BZ apkdxclk gkh k`y xl xb` ghl}xcki lzigkcugxclk "}+791#+ Nlz`lq`z& ckklqgxcq`

BZ }zgdxcd`t nptx j` qc`y`h gt h`q`fl}n`kxt ck gk lzigkcugxclkt tldcgf tstx`n xbgx ghqgkd`t gk

lzigkcugxclkt `aacdc`kds xbzlpib dbgkicki `n}fls`` nckh.t`xt gkh }`zalzngkd`+

Nltx lzigkcugxclkt gkh xb`cz `n}fls``t nckh.t`xt la ckklqgxcq` BZ }zgdxcd`t tx`n azln

xb` gnlpkx la ckklqgx`h dbgki`t xbgx lddpzz`h zgxb`z xbgk xb` ghh`h qgfp` la xb` ckklqgxclk+

Nlz`lq`z& lzigkcugxclkt nptx aldpt lk xb` `aa`dxcq`k`tt la xb` ckklqgxclk gkh xb` z`tpfxgkx

}`zalzngkd` lpxdln`t klx xb` wpcdo acr xl gk `kqczlkn`kxgf alzd` xbgx ckcxcgx`h xb` ckklqgxclk+

Bly`q`z& xb` z`fgxclktbc} la ckklqgxcq` bpngk z`tlpzd` }zgdxcd`t gkh lzigkcugxclkgf

}`zalzngkd` txcff z`ngckt t}gz`+ Icq`k xb` cn}lzxgkd` la xb` BZN apkdxclk xl lzigkcugxclkgf

dln}`xcxcq`k`tt& tpdd`ttapf BZN ckklqgxclkt dgk j` cn}lzxgkx h`x`znckgkxt la lzigkcugxclkgf

tpdd`tt "Gigzygfg& :==4& }+799#+ Lk xb` lxb`z bgkh& Gigzygfg ":==4# ybl dcx`t Bpt`fcht

"7338# qc`y lk BZ }zgdxcd`t gkh aczn }`zalzngkd` xbgx xb` z`fgxclktbc} j`xy``k BZ }zgdxcd`t

gkh aczn }`zalzngkd` hl`t klx ngo` cx df`gz yb`xb`z tl}bctxcdgx`h BZ }zgdxcd`t dgpt`h xb`

bcib`z }`zalzngkd` lz ca bcib`z.}`zalzncki lzigkcugxclkt dblt` xl ckq`tx ck nlz` tl}bctxcdgx`h

BZN }zgdxcd`t "}+792#+

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]zgdxcd`t gkh Dlkd`}xt la BZ 9

Klk`xb`f`tt& yb`xb`z cxt tl}bctxcdgx`h BZ }zgdxcd`t lz bcib`z }`zalzncki

lzigkcugxclkt ckq`txcki ck tl}bctxcdgx`h BZN }zgdxcd`t& acznt nptx `qgfpgx` xb`

pt`apfk`tt la xb`cz BZ }zgdxcd` gkh xb` ckafp`kd` la BZ }zgdxcd`t lk dlnncxn`kx+ Xb`

ngck ckx`kxclk la BZ }zgdxcd` ct xl `txgjfctb g fcko j`xy``k }zgdxcd`t gkh lzigkcugxclkgf

dlnncxn`kx+ Gigzygfg ":==4# }lckxt lpx xbgx `qch`kd` la fckocki BZ }zgdxcd`t xl

lzigkcugxclkgf dlnncxn`kx aldpt`t lk tckif` BZ }zgdxcd`t & tpdb gt z`ygzh tstx`nt&

t`f`dxclk }zgdxcd`t& `xd+& zgxb`z xbgk xb` BZ tstx`n gt g yblf` "}+792#+ Xb`z`alz` acznt

nptx ckq`tx ck ckklqgxcq` ylzo }zgdxcd`t xbgx dz`gx`t tsk`zi`xcd bcib }`zalzngkd` ylzo

tstx`nt? xbpt ckdz`gtcki `n}fls`` gxxzgdxclk& z`x`kxclk& gkh }zlhpdxcqcxs+

Acznt ycxb tsk`zi`xcd bcib }`zalzngkd` ylzo tstx`nt& j`k`acx xbzlpib ckklqgxcq` ylzo

}zgdxcd`t+ Xl dz`gx` tpdb tstx`nt lzigkcugxclkt nptx tdgk xb`cz `kqczlkn`kx gkh xb` ygkxt gkh

k``ht la xb`cz ylzoalzd`? xbpt ch`kxcascki `r}fcdcx ckklqgxcq` BZ }zgdxcd`t xbgx acx xb` }gzxcdpfgz

z`wpcz`n`kxt la xb` aczn gkh cxt ylzoalzd`+ Tl xb` wp`txclk j`dln`t ybgx ckklqgx`h BZ

}zgdxcd`t tblpfh acznt dlktch`z dz`gxcki g tsk`zi`xcd bcib }`zalzngkd` ylzo tstx`n< Gigzygfg

":==4# tpii`tx xb` alfflycki ckklqgxclk BZ }zgdxcd`t5

@n}fls`` gdwpctcxclk txzgx`ic`t "`+i+ iz`gx`z cn}lzxgkd` xl j` gxxgdb`h xl acx

j`xy``k }`ztlk gkh dln}gks dpfxpz`& `n}bgtcucki dgz``z klx elj gkh t`ffcki

dln}gks cngi` xl gxxzgdx }lx`kxcgf `n}fls``t`xd+#

@n}fls`` z`x`kxclk txzgx`ic`t "`+i+ `qlfqcki g }f`gtgkx ylzo `kqczlkn`kx&

h`a`zz`h dln}`ktgxclk& dln}`xcxcq` tgfgzc`t& agtx`z }zlnlxclkt`xd+#

Dln}`ktgxclk gkh ckd`kxcq`t "`+i+ ckdz`gtcki dln}lk`kx la qgzcgjf` }gs& txldo

l}xclkt& dlnjckcki ckhcqchpgf gkh x`gn ckd`kxcq`t& }`zalzngkd`.fcko`h

ckd`kxcq`t& dptxlncugxclk la }`zot xl ckhcqchpgf k``ht& laa`zcki g qgzc`xs la

8/9/2019 Practices and Concepts of HR

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]zgdxcd`t gkh Dlkd`}xt la BZ 2

gfflygkd`t& dlkhpdxcki dln}`ktgxclk tpzq`st& `xd+#

X`dbkcdgf xzgckcki "`+i+ tstx`ngxcd xzgckcki k``ht gtt`ttn`kx& dzltt

apkdxclkgf xzgckcki& }zlqchcki elj z`f`qgkx xzgckcki& agdcfcxgxclk xzgkta`z la

xzgckcki`xd+#

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8/9/2019 Practices and Concepts of HR

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8/9/2019 Practices and Concepts of HR

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8/9/2019 Practices and Concepts of HR

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