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Risk Assessment as SAP EH&S Core Process

Wolfgang Bock

SAP EH&S Application Solution Manager

SAP AG 2003, EAGOSH 06.04.2004 – Risk Assessment as SAP EH&S Core Process / 2

Your presenter and contact person

Product manager for the areas of SAP EH&S Industrial Hygiene and Safety, and

for Occupational Health and SAP contact person for the DSAG EH&S user group

for the last 5 years.

Before that, he worked for about 10 years at the German Occupational Institute

for Safety and Health (Berufsgenossenschaftliches Institut für Arbeitssicherheit

in St. Augustin) after studying Environmental Science at the University of

Saarbrücken.

Contact:

[email protected]

Wolfgang BockBSG-M ASM PLM EH&S

SAP EH&S - Overview

Risk Assessment – The Challenges

Risk Assessment – The SAP EH&S Solution

Customer Statements and Conclusion

Risk Assessment – Other integrated Scenarios


SAP EH&S Positioning

Functional overview

� Product Safety *

� Hazardous Substance Management **

� Dangerous Goods Management

� Industrial Hygiene and Safety

� Waste Management

� Occupational Health

� EH&S Analytics / EH&S Reporting

SAP EH&S offers comprehensive and complete business solution for environment, health and safety management

Substance / Material

Employee Workareas

One solution for all industries* for producers of hazardous substances** for users of hazardous substances


SAP EH&S Realization of the legislations

Europe:

Council Directive 89/391 of 12 June 1989 on the introduction of measures to

encourage improvements in the safety and health of workers at work

Realization into country specific legislations:• Germany: GefStoffV & ArbSchG und Betriebssicherheitsverordnung

• Austria: ArbeitnehmerInnenschutzgesetz (AschG)

• Great Britain: Management of Health and Safety at Work Regulations 1999

• Netherlands: Arbeitsomstandighedenwet (1998)

• Belgium: Welzijnswet

• Italy: Decret 626/94, Decret 242

• Spain: Decreto Ley 31/1995

• Switzerland: Unfallversicherungsgesetz (UVG), Arbeitsgesetz (ArG)

• Portugal: Decreto-Lei 441/91 adapted by Decreto-Lei 133/99

USA:

Occupational Safety and Health Act 1970


ERP 2004 Solution Map

Self Services

AnalyticsStrategic Enterprise

ManagementFinancial Analytics Operations Analytics Workforce Analytics

Financials Financial Accounting Management AccountingFinancial Supply Chain

ManagementCorporate Governance

Human Capital Management

Employee Life-Cycle Management

Employee Transaction Management

HCM Service Delivery Workforce Deployment

Operations: Value Generation

ProcurementInventory & Warehouse

ManagementManufacturing Transportation

Sales Order Management

Customer Service

Operations: Support Life-Cycle Data ManagementProgram & Project

ManagementQuality Management Enterprise Asset Management

Corporate Services Travel Management Environment, Health & SafetyIncentive & Commission

ManagementReal Estate Management

mySAP ERP 2004


mySAP ERP – Risk Assessment related Functions

Environment, Health and Safety

SAP Component Available

SAP Component Available with Future Releases

Future Focus

Partner Product Available

Partner Product Available with Future Releases

Collaborative Business Map Available

Cxx SAP Component

Pxx Partner Product

For more information about these products, please see the tables

at the end of this presentation.

Basic Data and Tools

Specification

Management (S25)

Phrase Management (S25)

EH&S Expert and

EH&S Easy Expert(S25)

Report Generation and Report

Management (S25)

EH&S Web

Interface (S125)

Global Label Management

(S125)

Specification

Information System(S25)

Product Safety

Specification

Management (S25)

Automatic Product Composition

Calculation (S125)

Rule-Based MSDS

Authoring (S25)

Automatic MSDS Generation (S25)

Global Label

Management(S125)

Material Safety Data Sheet

Shipping (S25)

EH&S Web

Interface (S125)

Hazardous Substance

Management

Substance

Management (S125)

Material Safety

Data Sheet Import (S25)

Rule-Based Classification (S25)

Hazardous-

Substance-Related Documents (S25)

Release of Hazardous

Materials for Purchasing (S25)

Hazardous

Substance Inventory (S25)

Substance Information System

(S25)

Substance Tracking

(S25)

Dangerous Goods Management

Dangerous Goods

Regulatory Data(S25)

Dangerous Goods

Classification (S25)

Dangerous Goods

Checks (S25)

Dangerous Goods Documents (S25)

Waste Management

Waste Basic Data

Management (S25)

Hazardous Waste Permit (S25)

Waste Disposal

(S25)

Waste Inventory

Management (S25)

Waste Costing(S25)

Industrial Hygiene and Safety

Work Area Data

Management (S25)

Work Area Pattern (S25)

Work Area

Integration (S25)

Risk Assessment

(S25)

Measurement Management (S25)

Document

Assignment (S25)

Incident/Accident

Management (S25, mySAP Human

Resources)

Standard Operating Procedure (S25)

IHS Information

System (S25)

Safety Measures

(S125)

Health and Safety Briefing (S25, S9)

Questionnaire

(S25)

Site Inspection

(S25)

Occupational Health

Medical Service

(S25, S9)

Proposal List (S25, S9)

Scheduling (S25,

S9)

Injury/Illness Log

(S25, S9)

Brief Consultation (S125, S9)

Vaccination (S125,

S9)

Questionnaire (S25,

S9)

Occupational Health Documents

(S25, S9)

Exposure Group

(S25, S9)

Medical Service Accounting (S25,

S9, S8)

Reporting (S25, S9)

First-Aider Training

(S25, S9)


SAP EH&S - Hazardous Substance Management

Enables safe handling and tracking of hazardous substances that exist in designated areas of the enterprise. It tracks all incoming and outgoing inventory for compliance management, proper storage, handling and portfolio risk assessment(s).

Key Benefits:

� Enables Material Master to hazardous substance relationship for manufactured products.

� Supports both enterprises that manufacture and sell hazardous substances and those that use hazardous substances they purchase.

� Creates and maintains a hazardous materials exposure log for the manufacturing site(s).

� Manages received MSDS’s and performs a validity check comparing received to actuals for procurement orders.

� Enables substitute and alternative materials search for manufacturing processes across multiple sites.

Key Functionality

• Hazardous Substance Management

• Hazardous Substance Search

• Hazardous Material Exposure Log

• Procurement System Integration

• Supplier MSDS Management

• Validity Check of MSDS’s

• Internet / Intranet Integration and

Process Support

• Portal Integration & Management

• Report(s) Generator

Key Customers

Bayer Silicones, DSK, Fraport, Hella, Infineon, Miele, Südzucker


SAP EH&S - Dangerous Goods Management

Manages dangerous goods storage, transportation, movement, delivery,

compliance and reporting. Provides

planning tools for shipments, including TREM Cards, Overpack Labels, Shipping Labels, Transportation and Package management.

Key Benefits:

� Reduces time and manual labor to collect and summarize purchase, storage and usage information on materials subject to regulatory reporting

� Eliminates delay in shipping material to customers subject to regulatory reporting

� Provides a base for customer-specific checks, including DG checks, flexible reactions and workflow in single system

� Automatically checks algorithms and routines to support expert users; also has walk-thru assistance for non-experts

� Centralizes DG information, enabling access and information availability any time.

Key Functionality

• Dangerous Goods (DG)

Classification using expert rules

• DG Master Data storage

• Management and Reporting for:• Delivery Planning• Shipment Processing• TREM Cards• Overpack and Shipping Labels • Transportation Labels• Package Management

• Multiple Language Support

• DG Compliance Processing

• Routing Management

• Flexible Reporting

Key Customers

Agfa, Aventis, Baerlocher, Boehringer, Chemetall, Döhler, GE Bayer Silicones, Goldschmidt, Degussa, Sasol,


SAP EH&S - Waste Management

Centralizes waste management; integrating business processes, while improving visibility, logistics, service management, reporting and compliance.

Key Benefits:

� Centralizes waste management enabling easier tracking of material, compliance, manifests, transporters and disposers.

� Integrates scenarios improving business processes, increase efficiency and flexibility and lower total cost of ownership

� Integration with purchasing provides visibility to vendor selection, pricing, service levels, contracts, renewals and escalation.

� Waste management partner integration ensures visibility to transportation, disposal and manifest completion

Key Functionality

• Waste Tracking & Compliance:• Waste Manifest• Consignment Note• Transport Note• Disposal Documents

• Lean Waste Management

• Validation with Dangerous Goods

• Integrated Business Scenarios• Disposal Processing • Lean Waste Management• Integrated Waste Management• Service Partner Collaboration

• Material Flow and Waste Quantity

Tracking (Area Allocation)

• Logistics Chain Management

• Integration with SAP Procurement

Key Customers

BP, Boehringer, Chemetall, Hella,

Ruhrgas, SIG Combibloc, Indaver


SAP EH&S - Industrial Hygiene and Safety

Key Functionality

• Standard Operating Procedures

• Risk Assessment

• Incident / Accident Log

• Injury / Illness Log

• Site Inspections & Surveys

• Health & Safety Briefing

• Exposure Profiles

• Documents, Checklists, SOPs

• Integration with Occupational

Health and mySAP HR systems

• Measurement Analytics

• Hazardous Substance Register

• Flexible Reporting

Key Customers

Aventis, BASF, Bayer, Bundeswehr, CN

Rail, City of Vancouver, DSK, Fraport,

Hirschvogel, Statoil, Miele, Südzucker

Provides capabilities for managing

industrial hygiene and safety; including

standard operating procedures, risk

assessment, incident/accident logs, exposure profiles and compliance

reporting.

Key Benefits:

� Enables hygiene and safety tracking for manufacturing personnel, including incident /

accident logs, risk assessment, site inspections,

injury / illness tracking, and exposure profiles.

� Provides standard operating procedures and

guidelines for incidents, accidents, exposures

and manufacturing safety.

� Measures health and safety incidents and

tracks governmental compliance reporting

� Full integration with Occupational Health and

mySAP Human Resources systems.


SAP EH&S - Occupational Health Management

Tracks enterprise health information; enabling the identification of trends to proactively address health concerns and reduce risks for manufacturing operations.

Key Benefits:

� Centralizes access and maintenance of enterprise personnel health data, including exposure profiles, injury / illness logs, risk ratings, medical service providers, safety and process training.

� Improves enterprise medical service management; reducing costs and increasing visibility to personnel health trends. Monitors medical service costs; identifying out of range data requiring immediate examination.

� Integrated with industrial hygiene and leveraging functionality and ability to safety; integrate data for greater visibility into overall enterprise personnel health trends and needs.

Key Functionality

• Structuring of Medical Data• Aggregate Personnel Data • Health Surveillance• Physical Examinations• Medical Tests

• Health Process Workflows• Notifications / Alerts

• Scheduling for Medical Exams

• Medical Service Management

• Health Questionnaires

• Health Evaluation Tracking

• First-Aid Training

• Health Data Security

• Integrated Master Data

Key Customers

Bayer, Bayside Aluminium, DSK, Eastman, Hunosa, Sasol, B.A.D, SAP Walldorf

SAP EH&S - Overview






Risk Assessment – Ligitimate Questions

Is there a fireextinguisher?

Do they need to wear protective

clothing, -glasses,-pair of shoes, a gas mask or other PPE?

Which machines are used? When will the next maintenance

take place? Are there anypossible dangers?

What are theexposures?

Substances, sound, airco, light or

physical heavywork?

What measures havebeen taken for thiswork area and whatmeasures are still

open?

Did accidentshappen? If yes, were

measures taken?

Which substancesare kept nearby the

work area?

Did the employeesfollow the right

trainings?

Have the necessarypreventive medical

check-ups beencarried out?


Risk Assessment – What keeps IHS Experts up at night

you always get boring secondhand information,

and …

you have no chance to spank thecolleagues when they fail!

To have no good answers on thisligitimate questions because …


Risk Assessment – What lets IHS Experts rest easy

you have real time access to everyinformation as an integrated part of theERP system,

and …

you have the chance to spank thecolleagues when they fail!

To have always the right answersbecause …

SAP EH&S - Overview






Risk Assessment – Generic Process

1. Risk Determination and Analysis

2. Risk Assessment and Risk Rating

3. Safety Measures and Actions Tracking

4. Success Review and Documentation


Access to existing data, for example:

- Work area information- Documents

- Questionnaire (checklist)- Standard operation procedure

- Incidents/accidents

- Exposure Log

1. Risk Determination and Analysis

Risk Assessment – Process Step 1


Risk Assessment - Work area is the central object

IHS SafetyMeasures

WorkArea

Integrationwith relatedSAP Objects

Organisationand hierarchy

ExposureProfile

Documents,Checklists,

SOP

IHS Data

IHS SafetyMeasures


Possibility to differentiate the assessment:

- Different operation status (for example, maintenance)

- Agent-specific analysis methods

2. Risk Assessment and Risk Rating



IHS: Measurement Management

� Planning of measurement projects

� Control measurement

� Indoor measurement

� Continuous measurement

� Measurement on grounds of pregnancy

� Special measurement

� Recording and evaluating measurement data

� Usage of the EH&S specification database for agent-related data

� Usage of work area to map the company structure

� Usage of exposure log to generate measurement plans

� Export and import of measurement data

� Tracking of overexposures

� Measurement reports and statistics

� Measurement plans

� Measurement reports

� Log sheets

� Personal monitoring reports

� Excel statistics with the recorded measurement data



3. Protection Goals and Safety Measures

Standardized selection of protection goals

Safety measures:

- Technical, Organizational, and Person-related measures

- Integration with Plant Maintenance/Service Management

- Persons responsible

- Scheduling dates (for example, review date)


Risk Assessment - Integration of IHS Safety Measures

mySAP EH&S

TechnicalSafety Measure

mySAP ALM

PM order

Record

Status: Measures openedStatus: Tasks opened

Status: All tasks terminated

Execution of thetasks in mySAP ALM

Display modi

Display: actual data

Status: PM order completed

ReturnStatus: Measurescompleted



4. Review and Documentation

Using the generic mySAP documentation and scheduling

function

Success reports via IHS information system:

- List of safety measures

- List of faults


Risk Assessment - Personal exposure log

SAP EH&S - Overview






Risk Assessment – SAP EH&S The Integrated Solution

With SAP R/3 Integration real time information from

� Human Resource Management

� Personal Master

� Absences

� Qualifications

� Restrictions (Occupational Health)

� Plant Maintenance / Service Management / Quality Management

� Assets

� Inspections

� Maintenance cycles

� Safety Measures

� Materials Management

� Material Movements

� Material Approval and ban

� Substance Management

� All IHS related substance information

� Standard Operating Procedure

� Document Management


Risk Assessment - Purchasing Hazardous Material

Supplier IHS ProfessionalPurchasing Officer

Inquiry about materialMaterial quotation

Place material purchase order

Approval or ban of material order

Material Safety Data Sheet (MSDS) delivery

Substitute material check

Delivery of ordered material

Goods receipt and create material master

Maintain data from MSDS and release material

Create standard operating procedures and reports

Create hazardous substance register

Risk Assessment


Risk Assessment - Accident Management

Health CenterALM Department

Personal DepartmentAuthoritiesIHS Professional

Start ofaccident investigation and

risk assessment

Recording of injury in the health center

Triggering ofsafety measures

to ALM Dept.

Preliminaryaccident report

Finalaccident report

Ongoinginvestigation

Processing ofsafety measures in ALM

Dept.

Internalaccident report

Confirmation ofsafety measures in ALM

Dept.

Data access,data recording, and

investigation

Recording time datain HR Dept.


Risk Assessment – Health Surveillance Protocols

IHS Professional HR DepartmentHealth Center

Physician

Runs proposalreport

Determines new exposurerating Transfers person

to new task

Medicalcertificate

Executesmedical service

Schedulesmedical service

Makes newrisk assessment

Creates relevant medicalservices


Risk Assessment - Health & Safety Briefing

Trigger training

Compare profilesand qualifications

Organize training

Prepare training

Follow-up actions,documentation

Start

SAP EH&S - Overview






Why customers are choosing SAP EH&S?

Reasons for customers to choose SAP EH&S:

� Software flexibility to meet plant, division and corporate needs.

� Design and security flexibility to accommodate all levels of users.

� Observed continuous improvement of SAP EHS suite capability to address future EHS process improvement needs.

� Data and processes have to be integrated with Corporate Enterprise solution (SAP) to provide true EH&S business integration. Most 3rd party EHS solutions could interface with SAP but could not truly integratewithin SAP

� SAP EH&S provides capability for all EH&S media

� SAP EH&S provides a companywide process unification through central organization and local contact persons on site.

� SAP EH&S ensures a sustainable advanced material data management.

� SAP EH&S enables to track corrective and preventative actions.

� SAP EH&S provides a strategic platform with long term and sustainable perspectives compared with PC-solutions.

� EH&S has an excellent EH&S-user group to voice wants and needs.


Why customers are using SAP EH&S Risk Assessment

Advantages for IHS Experts

� Direct access to SAP data, reducing the complexity of data inquiries, no redundant data management

� Comfortable and structured data determination: Risk assessment optional per risk over all work areas or all risks per certain work area

� Comprehensive analysis possibilities

� Maintenance terms are kept automatically and can be used for preventive plant maintenance

� Automated control of health surveillance protocols

� Purchase integration secures an efficient Hazardous Substance Management

� Worldwide standardization of methods and data, but can also be used locally

� Multilingual working environment and data output

� Industrial Hygiene and Safety and employee care become a strategic business objective

Advantages IT-Technics

� Reducing costs by replacing isolated applications

� Feasibility of a central IT-strategy

� Sophisticated security concept without „back doors“


AventisAventisAventisAventis PharmaPharmaPharmaPharma Deutschland GmbH Deutschland GmbH Deutschland GmbH Deutschland GmbH –––– subsidiary of subsidiary of subsidiary of subsidiary of AventisAventisAventisAventis S.A. S.A. S.A. S.A. ----is the leading pharmaceutical company in the German market. is the leading pharmaceutical company in the German market. is the leading pharmaceutical company in the German market. is the leading pharmaceutical company in the German market. AventisAventisAventisAventis S.A. is dedicated to treating and preventing disease by S.A. is dedicated to treating and preventing disease by S.A. is dedicated to treating and preventing disease by S.A. is dedicated to treating and preventing disease by discovering and developing innovative discovering and developing innovative discovering and developing innovative discovering and developing innovative rescriptionrescriptionrescriptionrescription drugs and human drugs and human drugs and human drugs and human vaccines. In 2002, vaccines. In 2002, vaccines. In 2002, vaccines. In 2002, AventisAventisAventisAventis S.A. generated sales of S.A. generated sales of S.A. generated sales of S.A. generated sales of €€€€ 17.6 billion, 17.6 billion, 17.6 billion, 17.6 billion, invested invested invested invested €€€€ 3.1 billion in research and development and employed 3.1 billion in research and development and employed 3.1 billion in research and development and employed 3.1 billion in research and development and employed approximately 71,000 people in its core business. approximately 71,000 people in its core business. approximately 71,000 people in its core business. approximately 71,000 people in its core business.

Aventis Pharma Deutschland GmbH, Germanyhttp://http://http://http://www.aventis.dewww.aventis.dewww.aventis.dewww.aventis.de

““““Primarily, SAP EH&S Industrial HygienePrimarily, SAP EH&S Industrial HygienePrimarily, SAP EH&S Industrial HygienePrimarily, SAP EH&S Industrial Hygiene

and Safety supports our risk assessmentand Safety supports our risk assessmentand Safety supports our risk assessmentand Safety supports our risk assessment

process. We monitor hazards of elevenprocess. We monitor hazards of elevenprocess. We monitor hazards of elevenprocess. We monitor hazards of eleven

different types at our work areas to assuredifferent types at our work areas to assuredifferent types at our work areas to assuredifferent types at our work areas to assure

safety. Colored reports help our plantsafety. Colored reports help our plantsafety. Colored reports help our plantsafety. Colored reports help our plant

managers to judge the safety situationmanagers to judge the safety situationmanagers to judge the safety situationmanagers to judge the safety situation

atatatat----aaaa----glance. We document our ownglance. We document our ownglance. We document our ownglance. We document our own

checkcheckcheckcheck----lists and track corrective actions.lists and track corrective actions.lists and track corrective actions.lists and track corrective actions.

Future ideas include accident log andFuture ideas include accident log andFuture ideas include accident log andFuture ideas include accident log and

integration into plant maintenance andintegration into plant maintenance andintegration into plant maintenance andintegration into plant maintenance and

warehouse management. The tool helpswarehouse management. The tool helpswarehouse management. The tool helpswarehouse management. The tool helps

us to be compliant with regulationsus to be compliant with regulationsus to be compliant with regulationsus to be compliant with regulations

regarding work place safety.”regarding work place safety.”regarding work place safety.”regarding work place safety.”

Dr. Peter Schmidt, Key Account Manager,Aventis Pharma Deutschland GmbH

BY USING EH&S INDUSTRIAL

HYGIENE AND SAFETY WE HAVE

A COMPLETE OVERVIEW OF ALL

WORKPLACE HAZARDS FOR THE

FIRST TIME.

mySAPTM PLM Environment, Health and Safety (EH&S)


Success Story Metro de Barcelona


Rail Customers – A comparable business

Occupational Health + Safety

(physical examinations, protocol definition, medical

service, scheduling, injury/illness log,

accident, integration with HR, work areas)

Metro de MadridMetro de Madrid

Industrial Hygiene + Safety (work areas,

integration HR, risk assessment,

incident/accident + reporting)

Occupational Health

Occupational Health

Industrial Hygiene + Safety (work areas,

integration HR,incident/accident + reporting,

claim management)


Thank you for yourattention!

I hope you will not have a belly-flop without SAP!


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