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Power, Politics, and Influence
Chapter 7
Lawrence Erlbaum Associates, Publisher, Copyright 2002
7.1
Chapter Overview
• Politics and Power
• Groups as Social Context
• Group Characteristics and Influence
Lawrence Erlbaum Associates, Publisher, Copyright 2002
7.2
Politics and Power
Lawrence Erlbaum Associates, Publisher, Copyright 2002
7.3
Political Conflicts
When individual members of an organization use their power to pursue personal (rather than organizational) agendas
Lawrence Erlbaum Associates, Publisher, Copyright 2002
7.4
Power
A has power over B to the extent that he can get B to do something B would not otherwise do.
(Dahl, 1957)
Lawrence Erlbaum Associates, Publisher, Copyright 2002
7.5
Theory of Social Exchange
Social behavior is an exchange of goods, material goods but also nonmaterial ones, such as symbols of approval or prestige. Persons that give much to others try to get much from them, and persons that get much from others are under pressure to give much to them. The process of influence tends to work out at an equilibrium to a balance of the exchanges. (Homans, 1958)
Lawrence Erlbaum Associates, Publisher, Copyright 2002
7.6
Slack
Any overabundance of a resource that decreases an individual’s or group’s dependence for it on any other individual or group (Nohria & Gulati, 1996)
• Stockpiles
• Alternative Sources
Lawrence Erlbaum Associates, Publisher, Copyright 2002
7.7
Structural Sources of Power
• Reward Power - The capacity to dispense rewards
• Coercion Power - The capacity to dispense punishments
• Task Interdependence - Power that accrues naturally to a particular role in an organization
• Legitimate Power - Authority; the right to give orders
Lawrence Erlbaum Associates, Publisher, Copyright 2002
7.8
Personal Sources of Power
• Expert Power - Possession of valuable information or status
• Referent Power - Power stemming from the desire of others to imitate or be accepted by an individual
Lawrence Erlbaum Associates, Publisher, Copyright 2002
7.9
Power Tactics
ExchangeExchange PressurePressure IngratiationIngratiation
RationalPersuasion
RationalPersuasion
InspirationalAppeals
InspirationalAppeals
PersonalAppeals
PersonalAppeals
ConsultationConsultation Legitimate Tactics
Legitimate Tactics
CoalitionTactics
CoalitionTactics
Lawrence Erlbaum Associates, Publisher, Copyright 2002
7.10
Coalitions
A collection of individuals who have banded together, thereby combining their individual sources of power
Lawrence Erlbaum Associates, Publisher, Copyright 2002
7.11
Consequences of the Use
of Power
• Perceptions of Power Users
• Addictiveness of Power
Lawrence Erlbaum Associates, Publisher, Copyright 2002
7.12
Groups as Social Context
Lawrence Erlbaum Associates, Publisher, Copyright 2002
7.13
Social Comparison Theory
We check the accuracy of our perceptions and judgments by comparing them to the perceptions and judgments by others around us
Lawrence Erlbaum Associates, Publisher, Copyright 2002
7.14
Conformity
Occurs when an individual engages in a behavior or admits to a belief that the group encourages, even though the individual believes that behavior or belief is incorrect or inappropriate
Lawrence Erlbaum Associates, Publisher, Copyright 2002
7.15
The Asch Study: Which Test Line Matches the
Target?
Target Line
Test Lines
Lawrence Erlbaum Associates, Publisher, Copyright 2002
7.16
A
B
C
Social Facilitation
When the mere presence of other individuals spurs an individual to exert greater effort
Lawrence Erlbaum Associates, Publisher, Copyright 2002
7.17
Social Loafing
When individuals decrease the amount of effort they put into a task—loaf—while doing that task with other people
Lawrence Erlbaum Associates, Publisher, Copyright 2002
7.18
Group Characteristics and Influence
Lawrence Erlbaum Associates, Publisher, Copyright 2002
7.19
Group CohesivenessGroups are more cohesive when the group’s goals are compatible with the individual goals of the group’s members, the group members support each other, and the group’s leader encourages effective participation by all group members.
Lawrence Erlbaum Associates, Publisher, Copyright 2002
7.20
Possible Channels of Communication (by group
size)Number of
Group MembersPossible Channels of Communication
2 1 3 3 4 6 5 10 6 15 7 21 8 28 9 3610 45
Lawrence Erlbaum Associates, Publisher, Copyright 2002
7.21