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Portobello/ Craigmillar Results Edinburgh People Survey 2013 Results business intelligence research conducted by commissioned by on behalf of EPS 2013

Portobello/ Craigmillar Results Edinburgh People Survey 2013 Results

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EPS 2013. Portobello/ Craigmillar Results Edinburgh People Survey 2013 Results. research conducted by. commissioned by. business intelligence. on behalf of. Approach. A total of 5,058 surveys were carried out between 25th September and 20th November 2013 - PowerPoint PPT Presentation

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Page 1: Portobello/  Craigmillar  Results Edinburgh People Survey 2013 Results

Portobello/ Craigmillar ResultsEdinburgh People Survey 2013 Results

business intelligence

research conducted by

commissioned by

on behalf of

EPS 2013

Page 2: Portobello/  Craigmillar  Results Edinburgh People Survey 2013 Results

Approach

analysis from business intelligence 2

Result shows a significant positive trend over five years

Result is significantly lower than the average for the whole city

Result shows a significant negative trend over five years

No data is available for this period as the question was not asked

Result is significantly higher than the average for the whole city

Question was previously asked in a way that only allows city-wide figures to be fairly tracked over time.

A total of 5,058 surveys were carried out between 25th September and 20th November 2013Surveys were undertaken in street and in home, with a sample designed to achieve robust data, accurate to +/-5% within each neighbourhood partnership areaSlides in this presentation show graphs of the most recent results, shown against a table of historic data. In all cases the tables show the percentage of residents who "agree" with a statement or who are "satisfied" with a serviceSignificant differences are reported at the 95% confidence level and are denoted by:

Page 3: Portobello/  Craigmillar  Results Edinburgh People Survey 2013 Results

Title

EdinburghCity CentreCraig / Dud.Porto. / Craig.Libert. / Gilm.South CentralSouth WestPentlandsWestern Ed.AlmondForthInverleithLeith

Quality of life (Q39)

analysis from business intelligence 3

Thinking about Edinburgh as a whole, how satisfied or dissatisfied are you with it as a place to live?

City as a place to live

'09 '10 '11 '12 '13 5YCEdinburgh 92% 88% 91% 97% 95% 3%City Centre 95% 91% 98% 97% 3%Craig / Dud. 99% 94% 96% 94% -5%Porto. / Craig. 96% 98% 98% 96% 1%Libert. / Gilm. 94% 90% 97% 97% 3%South Central 84% 94% 98% 99% 15%South West 89% 91% 97% 90% 1%Pentlands 74% 94% 93% 96% 22%Western Ed. 80% 88% 98% 96% 16%Almond 94% 88% 98% 99% 5%Forth 93% 85% 98% 88% -5%Inverleith 88% 92% 98% 98% 10%Leith 79% 89% 97% 93% 14%

59.5%

36.0%

2.3%

0.3% 2.0%

Very satisfied Fairly satisfied Neither/ nor Fairly dissatisfiedVery dissatisfied No opinion

Base: Portobello/ Craigmillar, n=400

Page 4: Portobello/  Craigmillar  Results Edinburgh People Survey 2013 Results

Title

EdinburghCity CentreCraig / Dud.Porto. / Craig.Libert. / Gilm.South CentralSouth WestPentlandsWestern Ed.AlmondForthInverleithLeith

Quality of life (Q40)

analysis from business intelligence 4

To what extent are you satisfied or dissatisfied with the way the Council is managing the city?

Management of the city

'09 '10 '11 '12 '13 5YCEdinburgh 35% 57% 46% 72% 74% 39%City Centre 70% 44% 81% 83% 13%Craig / Dud. 74% 44% 84% 74% 0%Porto. / Craig. 47% 92% 82% 77% 31%Libert. / Gilm. 55% 38% 66% 74% 19%South Central 50% 64% 83% 88% 38%South West 40% 47% 74% 69% 29%Pentlands 55% 35% 66% 64% 9%Western Ed. 48% 38% 59% 69% 21%Almond 70% 33% 67% 71% 1%Forth 39% 55% 61% 69% 30%Inverleith 67% 39% 77% 79% 12%Leith 65% 34% 71% 73% 8%

38.8%

38.3%

8.3%

7.0%

0.8%7.0%

Very satisfied Fairly satisfied Neither/ nor Fairly dissatisfiedVery dissatisfied No opinion

Base: Portobello/ Craigmillar, n=400

Page 5: Portobello/  Craigmillar  Results Edinburgh People Survey 2013 Results

Quality of life (Q41)

Following on from this, respondents were asked for their reasons why they were satisfied or dissatisfied with the way the Council is managing the city. The main reasons given by respondents who were satisfied (n=308) were:– Never had any problems/ no issues/ no complaints (42%)– Everything seems to run well/ well managed/ do their best (25%)– Happy with services/good services (10%)

The top reasons given by respondents who were dissatisfied (n=31) were:– Trams (36%)– Roads/ pavements (32%)– General mismanagement/ poor use of funds (19%)

Please note that respondents could give more than one reason for satisfaction/ dissatisfaction therefore percentages sum to more than 100%.

analysis from business intelligence 5

To what extent are you satisfied or dissatisfied with the way the Council is managing the city? Why do you say this?

Page 6: Portobello/  Craigmillar  Results Edinburgh People Survey 2013 Results

Title

EdinburghCity CentreCraig / Dud.Porto. / Craig.Libert. / Gilm.South CentralSouth WestPentlandsWestern Ed.AlmondForthInverleithLeith

Quality of life and area (Q1)

analysis from business intelligence 6

Thinking of your neighbourhood area, by which I mean the area within a 15 minute walk of your home, how satisfied or dissatisfied are you with this area as a place to live?

Neighbourhood as a place to live

'09 '10 '11 '12 '13 5YCEdinburgh 92% 89% 90% 94% 93% 1%City Centre 89% 92% 93% 88% 96% 7%Craig / Dud. 87% 94% 95% 96% 93% 6%Porto. / Craig. 93% 89% 95% 95% 94% 1%Libert. / Gilm. 92% 90% 84% 94% 95% 3%South Central 95% 92% 93% 97% 96% 1%South West 89% 88% 92% 98% 83% -6%Pentlands 93% 94% 94% 97% 94% 1%Western Ed. 94% 81% 94% 97% 96% 2%Almond 97% 90% 91% 97% 97% 0%Forth 92% 83% 76% 93% 84% -8%Inverleith 92% 87% 88% 86% 98% 6%Leith 91% 85% 84% 88% 92% 1%

55.5%38.0%

3.5%1.8% 1.3%

Very satisfied Fairly satisfied Neither/ nor Fairly dissatisfiedVery dissatisfied No opinion

Base: Portobello/ Craigmillar, n=400

Page 7: Portobello/  Craigmillar  Results Edinburgh People Survey 2013 Results

Title

EdinburghCity CentreCraig / Dud.Porto. / Craig.Libert. / Gilm.South CentralSouth WestPentlandsWestern Ed.AlmondForthInverleithLeith

Quality of life and area (Q20)

analysis from business intelligence 7

To what extent are you satisfied or dissatisfied with the way the Council is managing your neighbourhood?

Management of the neighbourhood

'09 '10 '11 '12 '13 5YCEdinburgh 81% 70% 74% 85% 87% 6%City Centre 88% 79% 86% 84% 92% 4%Craig / Dud. 74% 82% 75% 93% 85% 11%Porto. / Craig. 84% 65% 79% 93% 93% 9%Libert. / Gilm. 82% 67% 76% 87% 91% 9%South Central 85% 55% 81% 90% 90% 5%South West 83% 71% 68% 85% 75% -8%Pentlands 71% 80% 76% 83% 91% 20%Western Ed. 72% 52% 68% 78% 89% 17%Almond 95% 78% 75% 84% 91% -4%Forth 81% 67% 66% 82% 77% -4%Inverleith 73% 74% 72% 83% 91% 18%Leith 74% 67% 62% 85% 80% 6%

43.3%

50.0%

2.0%

0.8%0.3% 3.8%

Very satisfied Fairly satisfied Neither/ nor Fairly dissatisfiedVery dissatisfied No opinion

Base: Portobello/ Craigmillar, n=400

Page 8: Portobello/  Craigmillar  Results Edinburgh People Survey 2013 Results

Title

EdinburghCity CentreCraig / Dud.Porto. / Craig.Libert. / Gilm.South CentralSouth WestPentlandsWestern Ed.AlmondForthInverleithLeith

Communications (Q29)

analysis from business intelligence 8

The Council takes account of residents views when making decisions

The Council takes account of residents views when making decisions '09 '10 '11 '12 '13 5YCEdinburgh 55% 40% -15%City Centre 72% 24% -48%Craig / Dud. 51% 52% 1%Porto. / Craig. 69% 44% -25%Libert. / Gilm. 45% 30% -15%South Central 69% 44% -25%South West 59% 31% -28%Pentlands 56% 49% -7%Western Ed. 44% 51% 7%Almond 45% 50% 5%Forth 43% 35% -8%Inverleith 60% 31% -29%Leith 51% 40% -11%

9.3%

34.8%

23.8%

4.0%1.3%

27.0%

Strongly agree Tend to agree Neither/ norTend to disagree Strongly disagree Don’t know

Base: Portobello/ Craigmillar, n=400

Page 9: Portobello/  Craigmillar  Results Edinburgh People Survey 2013 Results

Quality of life and area (Q2)

analysis from business intelligence 9

What should be the top priority for improving the quality of life in your neighbourhood?

2009 2010 2011 2012 2013

1 Activities for children / young people

Housing improvement / more affordable housing

Clean up the area / improved street cleaning

Road improvements and safety

Road / traffic improvements

2Clean up the area / improved street cleaning

Activities for children / young people

Road / traffic improvements

Clean up the area/ street cleaning/ rubbish collection

Activities for children / young people

3 Better police service / more patrols

More jobs / employment opportunities

Deal with dog fouling Activities for children/ young people Deal with dog fouling

4Housing improvement / more affordable housing

Tackle anti social behaviour

Shopping, entertainment, amenities

Improved/ more affordable housing

Clean up the area/ street cleaning/ rubbish collection

5 Tackle anti social behaviour

Clean up the area / improved street cleaning

Activities for children / young people Parking improvements

Housing improvement / more affordable housing

Page 10: Portobello/  Craigmillar  Results Edinburgh People Survey 2013 Results

Title

EdinburghCity CentreCraig / Dud.Porto. / Craig.Libert. / Gilm.South CentralSouth WestPentlandsWestern Ed.AlmondForthInverleithLeith

Community planning (Q3)

analysis from business intelligence 10

Do you feel that you are able to have a say on things happening or how Council services are run in your local area (neighbourhood or community)?

Feel able to have a say on local services

'09 '10 '11 '12 '13 5YCEdinburgh 43% 32% 50% 34% 33% -10%City Centre 34% 22% 54% 37% 18% -16%Craig / Dud. 15% 61% 58% 34% 31% 16%Porto. / Craig. 56% 33% 64% 46% 34% -22%Libert. / Gilm. 64% 27% 44% 26% 26% -38%South Central 44% 38% 58% 35% 41% -3%South West 48% 27% 41% 33% 33% -15%Pentlands 44% 24% 58% 49% 32% -12%Western Ed. 52% 16% 56% 37% 47% -5%Almond 54% 59% 51% 33% 43% -11%Forth 39% 15% 35% 26% 25% -14%Inverleith 41% 24% 46% 27% 34% -7%Leith 20% 28% 39% 31% 33% 13%

34%

27%

39%

Yes No Not sure

Base: Portobello/ Craigmillar, n=400

Page 11: Portobello/  Craigmillar  Results Edinburgh People Survey 2013 Results

Title

EdinburghCity CentreCraig / Dud.Porto. / Craig.Libert. / Gilm.South CentralSouth WestPentlandsWestern Ed.AlmondForthInverleithLeith

Community planning (Q4)

analysis from business intelligence 11

“My neighbourhood within a 15/20minute walk of my home is a place where people from different backgrounds can get on well together?”

Different backgrounds can get on well together

'09 '10 '11 '12 '13 5YCEdinburgh 82% 73% 82% 90% 84% 2%City Centre 92% 90% 80% 95% 90% -2%Craig / Dud. 81% 86% 81% 91% 84% 3%Porto. / Craig. 85% 65% 82% 90% 82% -3%Libert. / Gilm. 91% 65% 81% 86% 87% -4%South Central 79% 79% 91% 93% 91% 12%South West 83% 83% 79% 92% 76% -7%Pentlands 84% 45% 86% 93% 87% 3%Western Ed. 82% 69% 86% 81% 88% 6%Almond 83% 83% 78% 87% 89% 6%Forth 85% 73% 68% 90% 72% -13%Inverleith 75% 75% 83% 88% 83% 8%Leith 64% 58% 84% 93% 81% 17%

26.0%

56.0%

8.5%

2.3%1.0%

6.3%

Strongly agree Tend to agree Neither/ norTend to disagree Strongly disagree Don’t know

Base: Portobello/ Craigmillar, n=400

Page 12: Portobello/  Craigmillar  Results Edinburgh People Survey 2013 Results

Environment (Q9)

analysis from business intelligence 12

How satisfied or dissatisfied are you with the quality of new buildings and the spaces around them in your local area?

Quality of new buildings and spaces around them

2012 2013Edinburgh 87% 77%City Centre 91% 84%Craig / Dud. 92% 75%Porto. / Craig. 96% 94%Libert. / Gilm. 90% 65%South Central 82% 77%South West 84% 63%Pentlands 81% 80%Western Ed. 78% 72%Almond 90% 89%Forth 81% 67%Inverleith 84% 78%Leith 92% 70%

32.0%

62.0%

2.8%0.3% 0.3%

2.8%

Very satisfied Fairly satisfied Neither/ nor Fairly dissatisfiedVery dissatisfied No opinion

Base: Portobello/ Craigmillar, n=400

Page 13: Portobello/  Craigmillar  Results Edinburgh People Survey 2013 Results

Title

EdinburghCity CentreCraig / Dud.Porto. / Craig.Libert. / Gilm.South CentralSouth WestPentlandsWestern Ed.AlmondForthInverleithLeith

Environment (Q10)

analysis from business intelligence 13

Overall, how satisfied or dissatisfied are you with street cleaning in your local neighbourhood?

Street cleaning

'09 '10 '11 '12 '13 5YCEdinburgh 84% 80% 72% 86% 84% 0%City Centre 93% 93% 82% 95% 89% -4%Craig / Dud. 75% 92% 74% 83% 92% 18%Porto. / Craig. 90% 96% 77% 79% 88% -2%Libert. / Gilm. 93% 98% 74% 80% 92% -1%South Central 83% 73% 80% 90% 88% 5%South West 87% 84% 74% 90% 66% -21%Pentlands 73% 57% 75% 80% 76% 3%Western Ed. 82% 59% 62% 83% 65% -17%Almond 89% 90% 74% 92% 95% 6%Forth 87% 71% 67% 80% 70% -17%Inverleith 81% 85% 74% 89% 93% 12%Leith 66% 60% 53% 87% 85% 19%

43.0%

45.0%

5.5%5.5%

1.0%

Very satisfied Fairly satisfied Neither/ nor Fairly dissatisfiedVery dissatisfied Don't know

Base: Portobello/ Craigmillar, n=400

Page 14: Portobello/  Craigmillar  Results Edinburgh People Survey 2013 Results

Title

EdinburghCity CentreCraig / Dud.Porto. / Craig.Libert. / Gilm.South CentralSouth WestPentlandsWestern Ed.AlmondForthInverleithLeith

Environment (Q10)

analysis from business intelligence 14

Overall, how satisfied or dissatisfied are you with refuse collection in your local neighbourhood?

Refuse collection

'09 '10 '11 '12 '13 5YCEdinburgh 87% 85% 87% 78% 75% -12%City Centre 91% 92% 85% 97% 78% -13%Craig / Dud. 88% 95% 88% 79% 82% -6%Porto. / Craig. 90% 96% 97% 71% 73% -17%Libert. / Gilm. 94% 94% 91% 75% 76% -18%South Central 78% 80% 83% 88% 76% -2%South West 90% 88% 79% 74% 62% -28%Pentlands 72% 61% 87% 71% 82% 10%Western Ed. 90% 72% 80% 66% 68% -22%Almond 96% 92% 92% 86% 80% -16%Forth 93% 87% 89% 70% 64% -29%Inverleith 84% 92% 82% 79% 83% -1%Leith 78% 62% 78% 84% 73% -5%

23.3%

49.8%

16.8%

8.3%

2.0%

Very satisfied Fairly satisfied Neither/ nor Fairly dissatisfiedVery dissatisfied Don't know

Base: Portobello/ Craigmillar, n=400

Page 15: Portobello/  Craigmillar  Results Edinburgh People Survey 2013 Results

Title

EdinburghCity CentreCraig / Dud.Porto. / Craig.Libert. / Gilm.South CentralSouth WestPentlandsWestern Ed.AlmondForthInverleithLeith

Environment (Q10)

analysis from business intelligence 15

Overall, how satisfied or dissatisfied are you with recycling in your local neighbourhood?

Recycling

'09 '10 '11 '12 '13 5YCEdinburgh 80% 81% 79% 84% 80% 0%City Centre 85% 94% 76% 95% 81% -4%Craig / Dud. 82% 96% 78% 85% 83% 1%Porto. / Craig. 85% 94% 99% 80% 76% -9%Libert. / Gilm. 86% 92% 87% 77% 77% -9%South Central 68% 65% 67% 90% 82% 14%South West 84% 86% 72% 86% 68% -16%Pentlands 71% 60% 84% 74% 85% 14%Western Ed. 80% 72% 73% 78% 75% -5%Almond 93% 88% 88% 91% 82% -11%Forth 92% 86% 74% 75% 75% -17%Inverleith 55% 78% 74% 84% 87% 32%Leith 75% 61% 72% 85% 82% 7%

26.5%

49.0%

14.8%

8.0%

1.0%

0.8%

Very satisfied Fairly satisfied Neither/ nor Fairly dissatisfiedVery dissatisfied Don't know

Base: Portobello/ Craigmillar, n=400

Page 16: Portobello/  Craigmillar  Results Edinburgh People Survey 2013 Results

Title

EdinburghCity CentreCraig / Dud.Porto. / Craig.Libert. / Gilm.South CentralSouth WestPentlandsWestern Ed.AlmondForthInverleithLeith

Parks (Q10)

analysis from business intelligence 16

Overall, how satisfied or dissatisfied are you with parks or other green spaces in your local neighbourhood?

Parks or other green spaces

'09 '10 '11 '12 '13 5YCEdinburgh 79% 75% 80% 93% 91% 12%City Centre 84% 80% 91% 95% 95% 11%Craig / Dud. 91% 88% 83% 98% 89% -2%Porto. / Craig. 88% 80% 93% 92% 98% 10%Libert. / Gilm. 90% 66% 65% 93% 96% 6%South Central 75% 81% 86% 96% 97% 22%South West 84% 84% 81% 92% 75% -9%Pentlands 63% 58% 86% 83% 91% 28%Western Ed. 77% 65% 73% 90% 88% 11%Almond 74% 85% 81% 97% 96% 22%Forth 81% 74% 77% 86% 84% 3%Inverleith 83% 74% 85% 92% 93% 10%Leith 57% 56% 66% 96% 86% 29%

77.8%

19.8%

0.5% 0.8%

1.3%

Very satisfied Fairly satisfied Neither/ nor Fairly dissatisfiedVery dissatisfied Don't know

Base: Portobello/ Craigmillar, n=400

Page 17: Portobello/  Craigmillar  Results Edinburgh People Survey 2013 Results

Title

EdinburghCity CentreCraig / Dud.Porto. / Craig.Libert. / Gilm.South CentralSouth WestPentlandsWestern Ed.AlmondForthInverleithLeith

Environment (Q10)

analysis from business intelligence 17

Overall, how satisfied or dissatisfied are you with the maintenance of roads in your local neighbourhood?

Maintenance of roads

'09 '10 '11 '12 '13 5YCEdinburgh 62% 52% 53% 56% 53% -9%City Centre 78% 47% 68% 56% 56% -22%Craig / Dud. 82% 55% 55% 71% 64% -18%Porto. / Craig. 73% 49% 76% 52% 56% -17%Libert. / Gilm. 78% 44% 52% 49% 41% -37%South Central 56% 60% 60% 74% 64% 8%South West 79% 65% 50% 50% 51% -28%Pentlands 54% 26% 45% 55% 51% -3%Western Ed. 47% 37% 31% 34% 54% 7%Almond 64% 67% 56% 49% 46% -18%Forth 69% 68% 60% 55% 39% -30%Inverleith 23% 62% 54% 77% 58% 36%Leith 45% 36% 30% 51% 55% 10%

8.8%

47.3%15.5%

23.0%

3.5%

2.0%

Very satisfied Fairly satisfied Neither/ nor Fairly dissatisfiedVery dissatisfied Don't know

Base: Portobello/ Craigmillar, n=400

Page 18: Portobello/  Craigmillar  Results Edinburgh People Survey 2013 Results

Title

EdinburghCity CentreCraig / Dud.Porto. / Craig.Libert. / Gilm.South CentralSouth WestPentlandsWestern Ed.AlmondForthInverleithLeith

Environment (Q10)

analysis from business intelligence 18

Overall, how satisfied or dissatisfied are you with the maintenance of pavements and footpaths in your local neighbourhood?

Maintenance of pavements

'09 '10 '11 '12 '13 5YCEdinburgh 67% 62% 56% 66% 64% -3%City Centre 80% 76% 70% 85% 72% -8%Craig / Dud. 79% 82% 57% 71% 71% -8%Porto. / Craig. 79% 69% 75% 63% 55% -24%Libert. / Gilm. 83% 70% 55% 54% 69% -14%South Central 62% 66% 64% 77% 77% 15%South West 82% 67% 56% 72% 60% -22%Pentlands 51% 26% 52% 59% 63% 12%Western Ed. 56% 37% 38% 55% 50% -6%Almond 64% 69% 56% 69% 68% 4%Forth 80% 65% 58% 57% 47% -33%Inverleith 39% 71% 57% 70% 67% 28%Leith 45% 40% 40% 58% 65% 20%

11.8%

43.3%17.8%

23.8%

3.3% 0.3%

Very satisfied Fairly satisfied Neither/ nor Fairly dissatisfiedVery dissatisfied Don't know

Base: Portobello/ Craigmillar, n=400

Page 19: Portobello/  Craigmillar  Results Edinburgh People Survey 2013 Results

Title

EdinburghCity CentreCraig / Dud.Porto. / Craig.Libert. / Gilm.South CentralSouth WestPentlandsWestern Ed.AlmondForthInverleithLeith

Environment (Q10)

analysis from business intelligence 19

Overall, how satisfied or dissatisfied are you with street lighting in your local neighbourhood?

43.0%

52.0%

3.3% 1.5%0.3%

Very satisfied Fairly satisfied Neither/ nor Fairly dissatisfiedVery dissatisfied Don't know

Base: Portobello/ Craigmillar, n=400

Street lighting

'09 '10 '11 '12 '13 5YCEdinburgh 87% 83% 85% 94% 7%City Centre 95% 94% 89% 97% 2%Craig / Dud. 83% 97% 88% 96% 13%Porto. / Craig. 93% 98% 98% 95% 2%Libert. / Gilm. 99% 96% 87% 96% -3%South Central 76% 79% 86% 96% 20%South West 97% 87% 85% 92% -5%Pentlands 77% 65% 87% 92% 15%Western Ed. 86% 65% 82% 82% -4%Almond 90% 88% 87% 95% 5%Forth 93% 83% 75% 93% 0%Inverleith 78% 84% 86% 98% 20%Leith 74% 65% 62% 94% 20%

Page 20: Portobello/  Craigmillar  Results Edinburgh People Survey 2013 Results

Title

EdinburghCity CentreCraig / Dud.Porto. / Craig.Libert. / Gilm.South CentralSouth WestPentlandsWestern Ed.AlmondForthInverleithLeith

Transport (Q10)

analysis from business intelligence 20

How satisfied or dissatisfied are you with public transport in your local neighbourhood?

Public transport

'09 '10 '11 '12 '13 5YCEdinburgh 85% 72% 88% 85% 73% -12%City Centre 93% 83% 91% 93% 84% -9%Craig / Dud. 98% 82% 93% 89% 76% -22%Porto. / Craig. 94% 50% 99% 91% 81% -13%Libert. / Gilm. 84% 50% 88% 95% 63% -21%South Central 80% 90% 90% 91% 78% -2%South West 84% 88% 92% 88% 75% -9%Pentlands 77% 46% 85% 74% 73% -4%Western Ed. 86% 62% 89% 73% 81% -5%Almond 77% 77% 73% 71% 46% -31%Forth 97% 91% 88% 92% 83% -14%Inverleith 81% 64% 82% 86% 77% -4%Leith 71% 73% 98% 90% 73% 2%

68.5%

12.0%

2.3%0.5%

16.8%

Very satisfied Fairly satisfied Neither/ nor Fairly dissatisfiedVery dissatisfied Don't know

Base: Portobello/ Craigmillar, n=400

Page 21: Portobello/  Craigmillar  Results Edinburgh People Survey 2013 Results

Title

EdinburghCity CentreCraig / Dud.Porto. / Craig.Libert. / Gilm.South CentralSouth WestPentlandsWestern Ed.AlmondForthInverleithLeith

Culture and sport (Q10)

analysis from business intelligence 21

How satisfied or dissatisfied are you with sport and leisure facilities run by Edinburgh Leisure in your local neighbourhood?

Sport and leisure facilities run by Edinburgh Leisure

'09 '10 '11 '12 '13 5YCEdinburgh 73% 66% 65% 77% 71% -2%City Centre 88% 87% 76% 91% 78% -10%Craig / Dud. 62% 79% 76% 70% 72% 10%Porto. / Craig. 71% 52% 59% 84% 87% 16%Libert. / Gilm. 80% 52% 58% 81% 56% -24%South Central 72% 77% 69% 77% 81% 9%South West 76% 75% 64% 80% 61% -15%Pentlands 67% 37% 58% 62% 70% 3%Western Ed. 81% 55% 74% 84% 79% -2%Almond 63% 75% 58% 75% 62% -1%Forth 75% 68% 67% 70% 76% 1%Inverleith 79% 66% 68% 65% 72% -7%Leith 71% 65% 44% 92% 69% -2%

64.3%

22.3%

1.5%0.3%

11.8%

Very satisfied Fairly satisfied Neither/ nor Fairly dissatisfiedVery dissatisfied Don't know

Base: Portobello/ Craigmillar, n=400

Page 22: Portobello/  Craigmillar  Results Edinburgh People Survey 2013 Results

Title

EdinburghCity CentreCraig / Dud.Porto. / Craig.Libert. / Gilm.South CentralSouth WestPentlandsWestern Ed.AlmondForthInverleithLeith

Culture and sport (Q10)

analysis from business intelligence 22

How satisfied or dissatisfied are you with facilities for older people in your local neighbourhood?

Facilities for older people

'09 '10 '11 '12 '13 5YCEdinburgh 32% 24% 42% 34% 38% 6%City Centre 34% 30% 45% 26% 30% -4%Craig / Dud. 27% 25% 35% 25% 42% 15%Porto. / Craig. 34% 21% 38% 35% 51% 17%Libert. / Gilm. 33% 23% 40% 49% 28% -5%South Central 24% 14% 42% 29% 40% 16%South West 27% 42% 34% 28% 32% 5%Pentlands 48% 19% 54% 44% 44% -4%Western Ed. 32% 27% 41% 34% 42% 10%Almond 44% 23% 51% 39% 43% -1%Forth 29% 36% 32% 30% 38% 9%Inverleith 22% 15% 45% 32% 36% 14%Leith 28% 11% 25% 38% 26% -2%

23.5%

27.0%

3.0%0.8%

45.8%

Very satisfied Fairly satisfied Neither/ nor Fairly dissatisfiedVery dissatisfied Don't know

Base: Portobello/ Craigmillar, n=400

Page 23: Portobello/  Craigmillar  Results Edinburgh People Survey 2013 Results

Title

EdinburghCity CentreCraig / Dud.Porto. / Craig.Libert. / Gilm.South CentralSouth WestPentlandsWestern Ed.AlmondForthInverleithLeith

Schools (Q10)

analysis from business intelligence 23

How satisfied or dissatisfied are you with nursery schools in your local neighbourhood?

Nursery schools

'09 '10 '11 '12 '13 5YCEdinburgh 88% 79% 81% 86% 95% 7%City Centre 90% 96% 77% 95% 99% 9%Craig / Dud. 92% 75% 86% 79% 99% 7%Porto. / Craig. 95% 89% 98% 95% 97% 2%Libert. / Gilm. 90% 87% 79% 95% 97% 7%South Central 83% 76% 80% 77% 93% 10%South West 90% 87% 82% 84% 94% 4%Pentlands 77% 55% 83% 75% 94% 17%Western Ed. 94% 70% 80% 91% 89% -5%Almond 98% 71% 81% 97% 98% 0%Forth 87% 94% 85% 81% 96% 9%Inverleith 95% 97% 67% 70% 98% 3%Leith 69% 64% 83% 98% 90% 21%

78.1%

19.2%

2.6%

Very satisfied Fairly satisfied Neither/ nor Fairly dissatisfiedVery dissatisfied

Base: Portobello/ Craigmillar, n=302

Page 24: Portobello/  Craigmillar  Results Edinburgh People Survey 2013 Results

Title

EdinburghCity CentreCraig / Dud.Porto. / Craig.Libert. / Gilm.South CentralSouth WestPentlandsWestern Ed.AlmondForthInverleithLeith

Schools (Q10)

analysis from business intelligence 24

How satisfied or dissatisfied are you with primary schools in your local neighbourhood?

Primary schools

'09 '10 '11 '12 '13 5YCEdinburgh 90% 80% 84% 89% 96% 6%City Centre 92% 96% 68% 94% 97% 5%Craig / Dud. 94% 76% 91% 82% 98% 4%Porto. / Craig. 96% 95% 95% 95% 98% 2%Libert. / Gilm. 93% 88% 76% 95% 99% 6%South Central 80% 78% 90% 89% 98% 18%South West 91% 87% 90% 86% 94% 3%Pentlands 78% 54% 90% 80% 96% 18%Western Ed. 94% 70% 75% 94% 91% -3%Almond 98% 73% 82% 97% 98% 0%Forth 91% 94% 90% 84% 97% 6%Inverleith 97% 98% 81% 73% 97% 0%Leith 70% 63% 79% 97% 92% 22%

79.2%

18.6%

1.9% 0.3%

Very satisfied Fairly satisfied Neither/ nor Fairly dissatisfiedVery dissatisfied

Base: Portobello/ Craigmillar, n=312

Page 25: Portobello/  Craigmillar  Results Edinburgh People Survey 2013 Results

Title

EdinburghCity CentreCraig / Dud.Porto. / Craig.Libert. / Gilm.South CentralSouth WestPentlandsWestern Ed.AlmondForthInverleithLeith

Schools (Q10)

analysis from business intelligence 25

How satisfied or dissatisfied are you with secondary schools in your local neighbourhood?

Secondary schools

'09 '10 '11 '12 '13 5YCEdinburgh 87% 80% 77% 87% 97% 10%City Centre 90% 96% 70% 95% 99% 9%Craig / Dud. 90% 80% 91% 76% 98% 8%Porto. / Craig. 92% 94% 73% 94% 98% 6%Libert. / Gilm. 92% 89% 68% 96% 99% 7%South Central 75% 76% 81% 88% 99% 24%South West 90% 83% 79% 85% 95% 5%Pentlands 76% 55% 87% 75% 96% 20%Western Ed. 89% 69% 75% 93% 97% 8%Almond 98% 78% 78% 95% 98% 0%Forth 88% 94% 79% 83% 98% 10%Inverleith 97% 99% 71% 74% 98% 1%Leith 65% 63% 73% 95% 95% 30%

78.8%

19.0%

1.9% 0.3%

Very satisfied Fairly satisfied Neither/ nor Fairly dissatisfiedVery dissatisfied

Base: Portobello/ Craigmillar, n=311

Page 26: Portobello/  Craigmillar  Results Edinburgh People Survey 2013 Results

Libraries (Q14)

analysis from business intelligence 26

Have you visited a library in your neighbourhood in the last 12 months?

Have visited a library in the last 12 months

2012 2013Edinburgh 33% 34%City Centre 13% 25%Craig / Dud. 35% 28%Porto. / Craig. 29% 37%Libert. / Gilm. 43% 25%South Central 43% 26%South West 16% 34%Pentlands 37% 30%Western Ed. 52% 65%Almond 35% 28%Forth 34% 30%Inverleith 25% 32%Leith 28% 45%

37%

64%

Yes No Not sure

Base: Portobello/ Craigmillar, n=400

Page 27: Portobello/  Craigmillar  Results Edinburgh People Survey 2013 Results

Libraries (Q15)

analysis from business intelligence 27

Have you used the online library service in the last 12 months?

Have used the online library service in the last 12 months

2012 2013Edinburgh 9% 9%City Centre 7% 7%Craig / Dud. 6% 6%Porto. / Craig. 2% 6%Libert. / Gilm. 10% 8%South Central 16% 17%South West 13% 13%Pentlands 4% 8%Western Ed. 24% 18%Almond 12% 7%Forth 3% 5%Inverleith 9% 2%Leith 2% 14%

6%

95%

Yes No Not sure

Base: Portobello/ Craigmillar, n=400

Page 28: Portobello/  Craigmillar  Results Edinburgh People Survey 2013 Results

Title

EdinburghCity CentreCraig / Dud.Porto. / Craig.Libert. / Gilm.South CentralSouth WestPentlandsWestern Ed.AlmondForthInverleithLeith

Libraries (Q16)

analysis from business intelligence 28

Overall, how satisfied or dissatisfied are you with the library service?

Library service

'09 '10 '11 '12 '13 5YCEdinburgh 87% 85% 90% 97% 95% 8%City Centre 90% 98% 91% 89% 91% 1%Craig / Dud. 85% 98% 94% 100% 99% 14%Porto. / Craig. 86% 95% 94% 97% 100% 14%Libert. / Gilm. 88% 99% 89% 99% 97% 9%South Central 78% 91% 90% 98% 88% 10%South West 93% 98% 88% 100% 80% -13%Pentlands 78% 61% 95% 97% 92% 14%Western Ed. 84% 67% 88% 98% 96% 12%Almond 96% 94% 90% 98% 97% 1%Forth 92% 96% 82% 99% 98% 6%Inverleith 96% 99% 90% 93% 99% 3%Leith 83% 76% 93% 92% 95% 12%

98.0%

2.0%

Very satisfied Fairly satisfied Neither/ nor Fairly dissatisfiedVery dissatisfied No opinion

Base: Portobello/ Craigmillar, n=147

Page 29: Portobello/  Craigmillar  Results Edinburgh People Survey 2013 Results

Title

EdinburghCity CentreCraig / Dud.Porto. / Craig.Libert. / Gilm.South CentralSouth WestPentlandsWestern Ed.AlmondForthInverleithLeith

Community safety (Q17)

analysis from business intelligence 29

How satisfied or dissatisfied are you with the way violent crime is dealt with in your local neighbourhood at present?

Violent crime

'09 '10 '11 '12 '13 5YCEdinburgh 91% 71% 71% 77% 75% -16%City Centre 98% 79% 87% 67% 91% -7%Craig / Dud. 95% 89% 79% 67% 83% -12%Porto. / Craig. 93% 75% 89% 82% 66% -27%Libert. / Gilm. 93% 46% 81% 85% 71% -22%South Central 91% 69% 60% 75% 51% -40%South West 95% 78% 57% 90% 81% -14%Pentlands 95% 70% 60% 75% 93% -2%Western Ed. 81% 69% 81% 91% 59% -22%Almond 100% 72% 72% 90% 92% -8%Forth 87% 84% 65% 26% 67% -20%Inverleith 77% 55% 77% 69% 77% 0%Leith 80% 61% 43% 61% 62% -18%

32.2%

34.1%

14.1%

1.5%0.5% 17.6%

Very satisfied Satisfied Neither/ nor DissatisfiedVery dissatisfied Don’t know

Base: Portobello/ Craigmillar, n=205

Page 30: Portobello/  Craigmillar  Results Edinburgh People Survey 2013 Results

Title

EdinburghCity CentreCraig / Dud.Porto. / Craig.Libert. / Gilm.South CentralSouth WestPentlandsWestern Ed.AlmondForthInverleithLeith

Community safety (Q17)

analysis from business intelligence 30

How satisfied or dissatisfied are you with the way vandalism and graffiti is dealt with in your local neighbourhood at present?

Vandalism and graffiti

'09 '10 '11 '12 '13 5YCEdinburgh 83% 76% 71% 80% 75% -8%City Centre 92% 84% 87% 74% 87% -5%Craig / Dud. 80% 79% 72% 79% 84% 4%Porto. / Craig. 87% 86% 88% 90% 74% -13%Libert. / Gilm. 90% 71% 70% 82% 74% -16%South Central 82% 73% 61% 90% 54% -28%South West 85% 78% 60% 89% 76% -9%Pentlands 76% 64% 67% 85% 91% 15%Western Ed. 81% 75% 73% 85% 65% -16%Almond 92% 82% 76% 89% 92% 0%Forth 86% 73% 65% 33% 62% -24%Inverleith 81% 81% 75% 70% 80% -1%Leith 56% 61% 51% 71% 64% 8%

22.1%

52.0%

14.9%

2.1%0.7%

8.2%

Very satisfied Satisfied Neither/ nor DissatisfiedVery dissatisfied Don’t know

Base: Portobello/ Craigmillar, n=281

Page 31: Portobello/  Craigmillar  Results Edinburgh People Survey 2013 Results

Title

EdinburghCity CentreCraig / Dud.Porto. / Craig.Libert. / Gilm.South CentralSouth WestPentlandsWestern Ed.AlmondForthInverleithLeith

Community safety (Q17)

analysis from business intelligence 31

How satisfied or dissatisfied are you with the way anti social behaviour is dealt with in your local neighbourhood at present?

Anti social behaviour

'09 '10 '11 '12 '13 5YCEdinburgh 75% 64% 67% 76% 74% -1%City Centre 88% 75% 82% 73% 92% 4%Craig / Dud. 72% 48% 67% 60% 84% 12%Porto. / Craig. 77% 73% 89% 89% 76% -1%Libert. / Gilm. 78% 47% 67% 73% 70% -8%South Central 70% 71% 59% 85% 47% -23%South West 75% 75% 60% 88% 76% 1%Pentlands 69% 68% 63% 80% 92% 23%Western Ed. 69% 73% 66% 79% 60% -9%Almond 91% 59% 73% 88% 89% -2%Forth 83% 72% 63% 32% 60% -23%Inverleith 59% 60% 77% 69% 79% 20%Leith 55% 48% 42% 63% 62% 7%

20.1%

56.2%

14.9%

2.6% 1.0% 5.2%

Very satisfied Satisfied Neither/ nor DissatisfiedVery dissatisfied Don’t know

Base: Portobello/ Craigmillar, n=308

Page 32: Portobello/  Craigmillar  Results Edinburgh People Survey 2013 Results

Title

EdinburghCity CentreCraig / Dud.Porto. / Craig.Libert. / Gilm.South CentralSouth WestPentlandsWestern Ed.AlmondForthInverleithLeith

Community safety (Q17)

analysis from business intelligence 32

How satisfied or dissatisfied are you with the way dog fouling is dealt with in your local neighbourhood at present?

Dog fouling

'09 '10 '11 '12 '13 5YCEdinburgh 69% 61% 56% 48% 49% -20%City Centre 84% 83% 82% 70% 71% -13%Craig / Dud. 60% 74% 50% 17% 46% -14%Porto. / Craig. 71% 74% 54% 47% 36% -35%Libert. / Gilm. 80% 59% 54% 26% 10% -70%South Central 66% 61% 60% 66% 41% -25%South West 77% 58% 47% 67% 51% -26%Pentlands 70% 33% 51% 61% 57% -13%Western Ed. 58% 38% 47% 58% 53% -5%Almond 84% 78% 63% 42% 66% -18%Forth 76% 51% 53% 28% 45% -31%Inverleith 50% 66% 68% 61% 55% 5%Leith 48% 46% 37% 41% 50% 2%

10.7%

25.1%

29.7%

21.0%

11.8%

1.7%

Very satisfied Satisfied Neither/ nor DissatisfiedVery dissatisfied Don’t know

Base: Portobello/ Craigmillar, n=347

Page 33: Portobello/  Craigmillar  Results Edinburgh People Survey 2013 Results

Title

EdinburghCity CentreCraig / Dud.Porto. / Craig.Libert. / Gilm.South CentralSouth WestPentlandsWestern Ed.AlmondForthInverleithLeith

Community safety (Q18)

analysis from business intelligence 33

Is street drinking or alcohol related disorder a problem in your neighbourhood?

Street drinking

'09 '10 '11 '12 '13 5YCEdinburgh 72% 65% 72% 82% 79% 7%City Centre 63% 43% 67% 59% 89% 26%Craig / Dud. 80% 51% 73% 89% 86% 6%Porto. / Craig. 61% 65% 76% 82% 74% 14%Libert. / Gilm. 70% 50% 73% 87% 82% 12%South Central 65% 84% 74% 81% 70% 5%South West 76% 77% 78% 75% 76% 0%Pentlands 71% 84% 75% 87% 89% 18%Western Ed. 74% 68% 81% 87% 73% -1%Almond 90% 74% 76% 89% 91% 1%Forth 58% 78% 54% 90% 65% 8%Inverleith 82% 60% 78% 80% 91% 9%Leith 64% 43% 56% 78% 57% -7%

15%

74%

11%

Yes No Not sure

Base: Portobello/ Craigmillar, n=400

Page 34: Portobello/  Craigmillar  Results Edinburgh People Survey 2013 Results

Title

EdinburghCity CentreCraig / Dud.Porto. / Craig.Libert. / Gilm.South CentralSouth WestPentlandsWestern Ed.AlmondForthInverleithLeith

Community safety (Q19)

analysis from business intelligence 34

How safe do you feel in your neighbourhood after dark

Feel safe after dark

'09 '10 '11 '12 '13 5YCEdinburgh 81% 81% 77% 88% 91% 10%City Centre 91% 80% 85% 85% 97% 6%Craig / Dud. 77% 81% 77% 87% 87% 10%Porto. / Craig. 83% 79% 73% 85% 90% 7%Libert. / Gilm. 74% 73% 78% 83% 99% 25%South Central 80% 88% 88% 92% 96% 16%South West 83% 80% 78% 86% 87% 4%Pentlands 85% 86% 86% 93% 94% 9%Western Ed. 79% 76% 86% 91% 92% 13%Almond 92% 86% 85% 87% 99% 7%Forth 81% 74% 40% 89% 75% -6%Inverleith 69% 88% 78% 88% 94% 25%Leith 68% 76% 70% 85% 81% 13%

40.8%

48.8%

3.5%0.5%

6.5%

Very safe Fairly safe A bit unsafe Very unsafeDon’t know

Base: Portobello/ Craigmillar, n=400

Page 35: Portobello/  Craigmillar  Results Edinburgh People Survey 2013 Results

Financial wellbeing (Q24)

analysis from business intelligence 35

How has your personal financial situation changed in the last 12 months?

Change in personal financial situation

2012 % better

2012 % worse

2013 % better

2013 % worse

Edinburgh 5% 14% 6% 14%City Centre 9% 7% 5% 15%Craig / Dud. 1% 11% 5% 8%Porto. / Craig. 4% 13% 5% 12%Libert. / Gilm. 1% 30% 12% 20%South Central 9% 12% 12% 10%South West 0% 9% 3% 25%Pentlands 10% 13% 5% 11%Western Ed. 6% 22% 3% 30%Almond 5% 12% 11% 6%Forth 2% 16% 4% 15%Inverleith 7% 8% 5% 11%Leith 5% 16% 5% 14%

4.5%

83.3%

11.0%

0.5% 0.8%

Much better Better No change Worse Much worseDon't know

Base: Portobello/ Craigmillar, n=400

Page 36: Portobello/  Craigmillar  Results Edinburgh People Survey 2013 Results

Financial wellbeing (Q25)

analysis from business intelligence 36

How confident are you about your current and future job/ career prospects in Edinburgh?

Job/ career prospects

2012 - %confident

2012 - % not confident

2013 - %confident

2013 - % not confident

Edinburgh 55% 12% 56% 12%City Centre 69% 9% 59% 7%Craig / Dud. 53% 8% 54% 7%Porto. / Craig. 62% 10% 54% 9%Libert. / Gilm. 40% 20% 52% 13%South Central 62% 11% 64% 8%South West 64% 12% 48% 24%Pentlands 55% 11% 50% 12%Western Ed. 48% 13% 50% 18%Almond 51% 13% 64% 10%Forth 50% 13% 54% 13%Inverleith 50% 7% 58% 5%Leith 56% 15% 62% 16%

26.3%

28.0%5.3%

4.0%

36.5%

Very confident Fairly confident Not very confidentNot at all confident Not applicable

Base: Portobello/ Craigmillar, n=400

Page 37: Portobello/  Craigmillar  Results Edinburgh People Survey 2013 Results

Communication (Q38)

analysis from business intelligence 37

Were you aware that the Council has neighbourhood specific Facebook pages and Twitter accounts for a range of services?

Aware of neighbourhood specific Facebook pages and Twitter accounts for a range of services % awareEdinburgh 31%City Centre 39%Craig / Dud. 37%Porto. / Craig. 34%Libert. / Gilm. 11%South Central 44%South West 30%Pentlands 14%Western Ed. 32%Almond 18%Forth 35%Inverleith 33%Leith 51%

34%

66%

Yes No

Base: Portobello/ Craigmillar, n=400

Page 38: Portobello/  Craigmillar  Results Edinburgh People Survey 2013 Results

Contact details

The Business Intelligence service provides specialist project management, research and analysis to all Council services.

Contact us for more information about the Edinburgh People Survey.

David F Porteous, MMRSBusiness IntelligenceCorporate GovernanceThe City of Edinburgh Council

0131 529 7127 (x57127)[email protected]

analysis from business intelligence 38