1

INSIDE THIS ISSUE

1. Christmas message from the CEO …..pg 2

2. Quality Day ………………………………….pg 3-4

3. ICU staff on the forefront ……….….pg 5

4. Adult Education Graduation ……..pg 6

5. Disability Awareness ……………....pg 7

6. Diabetes Awareness ……………....pg 8

7. Christmas News ………………….....pg 9

8. Optometry services ……………….pg 10 –11

9. Workplace Wellness ……………...pg 12

PORT SHEPTONE REGIONAL HOSPITAL

Private Bag x 5706 PORT SHEPSTONE 4240 Tel:0396886000 Fax: 0396826678

Email: Phumza.morai@kznhealth.gov.za

Greetings to all our Isibani Newsletter

readers! How quickly 2014 has passed. I

hope you all had a productive year and

may 2015 bring us joy and happiness.

This newsletter is jam packed with a

number of events and activities that took

place in the third quarter of our financial

year. Lastly and certainly not the least, I

would like to thank all staff who contrib-

uted by sending articles in the past, the

present and we hope they will continue

advising us of what’s happening in their

domains in the future. I am very keen to

get feedback regarding what you would

like to get from the newsletter, so do

email me at:

phumza.morai@kznhealth.gov.za

Enjoy the Newsletter !

Newsletter Compiled by :

Phumza P. Morai

Public Relations Officer,

Assisted by :

Nombuyiselo Mvunguse

(Public Relations - In service Trainee )

Oct - December 2014

ISSUE 9 VOLUME 3

Mrs Phumza P. Morai (PRO)

2

THANK YOU PORT SHEPSTONE STAFF, I

SALUTE YOU ……

- For all your achievements with regard to Na-

tional Core Standards by the office of Standard

Compliance .

- Thuthuzela Care Centre for being the best

Thuthuzela Care Center in the Province and

second in the country. Decongestion of Phar-

macy by sending medication to the people eg.

Libraries, factories, clinics …..

- For the fifty two (52) Quality Improvement Pro-

jects presented.

WISHING YOU JOY This time of the year has come again, we had lots of wishes

and hopes, some were fulfilled and others were not, but still

we continue.

On behalf of Port Shepstone Hospital Management, I would

like to thank all staff for their hard work and effort displayed

during this year. To my colleagues at Head Office, District and

all institutions - I’d like to convey my appreciation for all your

team work and contributions.

WISHING YOU LOVE Thank you for rendering quality health care to our clients,

even wit staff shortages, you continued maintaining good

work ethics by ensuring human dignity to our clients. And by

showing them what Batho Pele is all about.

OUR PRAYER Oh God, we thank you for the message of peace that Christ-

mas brings to our distracted world. Give peace among na-

tions, peace in our land and peace in our hearts as we remem-

ber the birth at Bethlehem of the Prince of peace, Jesus Christ

our Lord .

Merry Christmas and a Wonderful New Year…… Mr GBC Khawula

OUR VISION

An efficient, effective and compassionate Regional

Health care Service within the Ugu District

OUR MISSION

To provide a sustainable, coordinated, integrated

and comprehensive high quality Regional Health

Care Service through the District Health System,

for the Ugu District, that meets national standards

through a proud and dedicated workforce

3

T o celebrate the World Quality Day

on the 11th of November 2014, Port

Shepstone Regional Hospital made

this a day of competitive quality im-

provement projects. The initiative was

a huge success with various depart-

ments in the hospital showcasing their

quality initiatives and best practices.

Chief executive Officer- GBC Khawula,

one of our key note speakers said this

day is a fantastic opportunity to identify

trendsetters and to get together and

share ideas on how individual units can

improve the quality of services. The event, coordinated

by Quality Manager, Alreed Chetty was one of the largest

events the hospital has had in 2014 with almost 45 de-

partments including Clinical HOD’s in attendance. The

event featured a number of acknowledgements made by

senior management recognizing best practices on quality

and excellence. Categories that were acknowledged in-

clude :- Best Practices in Nursing, Medical, Systems and Al-

lied Health Professionals .

Early in the day, teams of managers ranging from the Chief

Executive Officer, Deputy Nursing Manager, Monitoring &

Evaluation, Health & safety, Infection Control, Waste Man-

agement Officer, Operational Managers and Supervisors from

the Administration section went

around the hospital to view and eval-

uate presentations in order to choose

the best quality improvement pro-

ject/s in 2014. This wouldn’t have

been achieved without the spirit of

collaboration by various stakeholders

in the hospital. When highlighting the

purpose of the day, the Monitoring &

Evaluation Manager, Carol Coetzee said an event like this is an

opportunity to recognise departments that went out of their

way in projecting their improvements. She also encouraged all

heads of departments and staff to maintain the standards in

their respective departments.

Below we depict a number of best practices that were

acknowledged on this special day. We hope you will enjoy and

tell friends about the success of Quality projects at Port Shep-

stone hospital. “Every time people talk, they share and every

time people share you learn something”.

4

Comments from the ICU management : We would like

to thank ICU/CCU staff for their dedication, commit-

ment and for efficiently applying their hearts into man-

agement, implementation and compliance to ICU/CCU

core standards. This was demonstrated by a 100% com-

pliance to resuscitation ( according to the national audi-

tors ) which is a key element in our patient manage-

ment, thus putting us at 95% compliance.

Comments from Matron in charge of Theatre - Matron Ndlovu :

Its really encouraging to see that we work as a team to discuss

problems and do what is expected of the team.

Medical Wards received 2 trophies and 3 certificates

for :

1. The Best Department - CEO’s choice

2. 2nd Best Quality Improvement Project and

3. Infection Control Trophy

Comments from Matron Manipersad : The team feels ec-

static because they work hard to render quality patient care

holistically as a team. Sister Mbeje– thanks all her staff who

went an extra mile and dedicated themselves to their work

Comments from Matron Ngesi : I am

very excited and proud of myself. I

would advise others to learn to work as

a team, to work hard with passion and

discipline. The steering people behind

this success—my Operational Manager ,

dedicated ward clerk and staff from

Nursery and C-ward

There are many more departments that were acknowledged for

various quality aspect on this day , but due to limited space, we

From left: Nobuhle Msongelwa, Big Boy Khawula (CEO) and

Duduzile Mhlongo

From left: Thembelihle Ndlovu, Big Boy Khawula (CEO)

AND Rose Gielink

From left: Rhoda Ngesi, Mr Big Boy Khawula (CEO), Thembeka

Ndawondi and Ntombifikile Sotyato

From Left: Nonkqubeko Ncwana, Mr Big Boy Khawula (CEO),

Linda Manipersad, Thokozani Mbeje and Celeste Pienaar.

5

P ort Shepstone Intensive Care Unit staff have

proved to be one of many units in the hospital

that are committed to providing excellent pa-

tient care. One way they accomplish this is by

going an extra mile when providing nursing care to their pa-

tients. On the 26 November 2014, Nkosinathi Dlamini, a sur-

vivor from a motor vehicle accident came back to appreciate

the care, dedication and commitment given by ICU/CCU

staff . “Thank you for all you have done to care for me while I

was in the ICU, you will never know how much I appreciate

you and I cannot say enough about your department and

staff." said Nkosinathi. “ I appreciate how all of you came in

to talk to my relatives and all that you did to help me during

the seven day period that I spent in your care" According to

Nkosinathi, staff went out of their way to help him and they

managed to continuously update his family about his condi-

tion. His sister, Hlolekile said their family had no hope

Nkosinathi would survive, however, the ICU staff, including

doctors helped by bringing him back to their lives. She ap-

plauded staff for having managed the situation so well anf

for keeping them informed. “The love that they have given to

my brother must not stop, they must carry on doing good

even to other patients.” she said. She also shared some

thoughts that she is considering to do nursing training be-

cause she was impressed to see nurses and doctors perform-

ing their duties with so much love and dedication.

Our Service Evaluation Program

We appreciate being able to serve all our patients. After discharge, patients and relatives are encouraged to give feedback. Our compliment form asks you how we did, but more importantly, how we can do even better.

Compliments , Complaints and Suggestions We want you to be informed and satisfied with your care, However, if you have concerns , we would ap-preciate the opportunity to resolve those issues by discussing the problem with the ward management or by contacting the Public Relations Officer at 039 688 6276.

From left: Lizzy Nhlumayo, Jabu Nxumalo, Nkosinathi Dlamini the patient, Mbali Cele, Nobuhle

Msongela and Tholakele Dlamini.

6

Adult Education and Training program is a general conceptual

foundation towards life-long learning and development, compris-

ing of knowledge, skills and attitudes required for social, eco-

nomic and political participation and transformation applicable

to a range of contexts. Port Shepstone hospital employees who

enrolled for Adult Education program in 2013, celebrated their

graduation on 03 December 2014. The program allowed students

to receive their level four leaning area certifcates. M r Mthembu appreciated every-

one, especially the Human Resource De-

velopment unit for being there to assist

them as tutors, he thanked supervisors

in various units for encouraging students

to attend classes and Mpumi Mzelemu

for having managed to organize a num-

ber logistical items for the classes. He

further thanked Mr Nzama who was al-

ways there every time they needed him.

He also mentioned that working togeth-

er with the Tutors including the staff at

Human Resource made a huge differ-

ence. “If you fight to go forward you suc-

ceed” said Mr Mthembu.

Date : 03 December 2014

Nokuthula Nkwanyana and Desiree du Randt giving

a farewell gift to Mr Christopher Mthembu ( Tutor )

Mr ChristopherMthembu( Tutor) delivering a speech

(R– L) Nokuthula Nkwanayana handing over a certificate of

achievement to Daphney Nonhlanhla Ngubane

(L-R ) : Audrey Nkosi, Bongani Ngcobo, Themba Ngcobo and

Victoria Mnukwa (AET learners rejoicing for their achieve-

ment)

7

P ort Shepstone Hospital held a

Disability Awareness event on

the 12th November 2014. The event

aimed to highlight various types of

disabilities out there and how par-

ents and society could better under-

stand people with disabilities. The

day also afforded speakers to high-

light treatment options which are

available to help persons with disa-

bilities in exercising their rights as

equal citizens and to participate in

mainstream society.

Right : Yent Yeatman - Hospital

Physiotherapist highlighted the

types of cases they treat. These

mostly fall on two categories : neuro-

surgery and pulmonary conditions.

The goal of therapy for these condi-

tions aims at enabling the impaired

person to reach an optimum physical

level of function. He further highlight-

ed that this is done by using a variety

of techniques such as manipulation,

mobilisation, strengthening exercis-

es, trigger point therapy, electrother-

apy and cryotherapy.

Below: Anele Mfeka : Occupa-

tional Therapist talked about dif-

ferent psychological disorders that

people with disabilities usually expe-

rience such as adjustment, mood

and personality disorders. As Occu-

pational Therapist, their attention is

focused on specific areas affecting

one’s performance : taking a bath,

dressing, memory and problem solv-

ing. They do this by ensuring that

there is enough space and easy ac-

cessibility for the disabled persons to

maneuver around. It is therefore im-

portant to ensure that assistive de-

vices such as brails, wheelchair

ramps, elevators and signage are in

place.

He gave a powerful and encouraging

testimony , explaining that he was

born a normal child and had a

normal childhood growth. Eve-

rything started changing when

he was eleven years of age. He

started having difficulty walk-

ing and so he had to use

crutches. Throughout all adver-

sities that life brought to him,

Siyamthemba completed his matric

and further studied Financial

Management course at Gama-

lakhe Further Education and

Training College. He also has a

sister who has physical challenges too

( she uses a wheelchair ), but she is cur-

rently doing her in-service training in

Johannesburg.

Mr Simthembile Daki - Asset Controller

Mr Simthembile Daki , one of the

distinguished guests has been

working at Port Shepstone Hospital

for 3 years.

Sithembile does admit that there has

been challenges along the way of

being looked down upon and under-

estimated by certain people because

of his physical structure in his previ-

ous employment. However he

thanked the management of Port

Shepstone Hospital for the support

he is given. He encouraged others,

stating “never give up in trying to

achieve your goals and that educa-

tion can take you out of any situation

you are facing in life”.

8

Mr Een Raj from a local special school - St Mar-

tin Depores thanked Port Shepstone hospital for

hosting an event which raises awareness on

disabilities. Their school starts from grade R to

grade twelve. The school’s future plan is to start

a mute class and Mr Raj highlighted that their

pupils also have the same curriculum as the

main stream schools. However, their learners

have to do a bridging course after completing

matric in order to get to university level On this

day, Mr Een Raj also shared exciting news that

next year, sign language will become an ap-

proved language to teach at schools.

Mr Een Raj : Teacher at St Martin Depores School

As of 2014, an estimated 387 mil-

lion people have diabetes world-

wide with type 2 diabetes making

up about 90% of the cases. This is

equal to 8.3% of the adult popula-

tion, with equal rates in both

women and men. In the years

2012 to 2014, diabetes is estimat-

ed to have resulted in 1.5 to 4.9

million deaths per year. Diabetes

doubles the risk of death. The

number of people with diabetes is

expected to rise to 592 million by

2035. So, To provide the commu-

nity with information and

knowledge on chronic diseases

especially diabetes. OPD Staff, led

by Matron Pillay went to

screen the community for

DIABETES, hypertension,

Obesity and overweight, eye

conditions and anaemia. Tar-

get was 120 patients. A total

of 165 patients were

screened for diabetes, hyper-

tension, anaemia and obesi-

ty/overweight. Eight patients

were referred to the

hospital with ex-

tremely high blood

sugars and blood

pressures and one

patient with an HB of

5g% and to be ur-

gently trans-

ferred to Port

Shepstone Re-

gional Hospital.

68 patients were

given referrals for eye prob-

lems and pathologies to the

Eye clinic at Port Shepstone

During the campaign, Nurse Cathy Madrovic -

assisting Buyisile Gumede at Oribi Plaza

Ma

tron

Rish

a P

illay

- AN

M—

OP

D/H

AS

T

(L-R) Shop attendant : Paula Hwtaoyubi after being

screened by Thabisile Manqane.

9

W alking through our Paediatric ward can sometimes bring tears to your eyes. Once you

see the suffering of all the boys and girls in the unit, immediately you realize that some of them are going to spend a long time in the hospital. Some of these chil-dren are so fragile, they can’t move out

of their beds. The 40 children in the ward live here and require 24-hour care. They come from different places in the

Ugu District. Trying to figure out the needs of the kids is very difficult because they can't say, 'Oh, I'm in pain,' or 'Oh, I'm sad,' or 'Oh, I need to be changed,' or I'm hungry, so nurses and doctors have to be sensitive to their needs. Staff in this unity work in such a way that they don’t cause

further suffering to these kids any more than they are, so we're very sensitive to taking care of their needs. As a result of their love and care for these children, on the 17th De-cember our Pae-diatric doctors dressed as Santa Claus, carrying gifts, putting up decora-tions in preparation

to celebrate Christmas with the children. On this special day, a team of Paediatric doctors brought gift packs filled with goodies and toys to all

the children and visiting parents in the ward. But not far behind the holiday glitter, one can see that the staff in this

ward run the ward with dedication, care and love, not just on Christmas but eve-ry day of the year.

Getting ready to give out toys and hampers toe the children From left: Dr Mbaya Buankuna, Dr Phekana Fuzile, Santa Clause -Dr

Barnard Niel, Dr Nisa Maharaj, Siyabonga Mkhize PRO( Intern) and Dr Nadia Nair

Dr Barnard Niel and Dr Maharaj Nisa

Dr Niel Barnard and Manyisane Ncomeka

10

The East Coast Radio’s Toy Story with Game team visited Port Shepstone Hospital on the 27th November

2014 to spread some joy with toys. There were huge smiles on little faces as the team distributed 40 toys in

our Paediatric ward. East Coast Radio presenter Cameron Claasens accompanied the team to the hospital. “ It

was a really emotional day but seeing the absolute glee on the children’s faces when they saw the trolley of

toys coming was heart –warming.

The East Coast Radio’s Toy Story with Game Team arriving at Port Shepstone Hospital

The East Coast Radio’s Toy Story with Game Team, hospital management and nursing staff at Port Shepstone Hospital

11

E veryone has a vision of what children’s

eye problems look like: squinting, sitting

too close to TV, and rubbing their eyes.

Though those can be symptoms of vision

issues, sometimes there are no signs the child isn’t

seeing well. Healthy eyes and vision are a critical

part of a child’s life and development.

A child needs many abilities to succeed in school.

Good vision is a key. It has been estimated that as

much as 80% of the learning a child does, occurs

through the eyes. Reading, writing, chalk board

work and use of computers are among the visual

tasks children perform daily. When a child’s vision

is not functioning properly, education and partici-

pation in sports can suffer.

As children progress in school, they face increasing

demands on their visual abilities. The size of print

in schoolbooks become smaller and the amount of

time spent reading and studying increases signifi-

cantly. All this places significant demand on the

child’s eye. Learning then be-

comes difficult and stressful to

the child.

Therefore it is highly recom-

mended that children’s eyes

should be examined regularly, as

many vision problems and eye

diseases can be detected and

treated early.

The Port Shepstone Hospital Eye

Clinic took an initiative by con-

tacting the department of Educa-

tion in Port Shepstone for permis-

sion to visit the following

schools : Marburg, Merlwood,

Luisiana Primary schools. The aim

was to screen children’s eyes.

School principals gave permission

for the visits. They further con-

tacted OSS (Operation Sukuma Sakhe) of

the area to inform them of the event.

Consent forms were designed and distrib-

uted to the schools for parents to fill in be-

fore the screening took place at these

schools. Arrangement of resources such as

staff and equipment for the visits was done.

Headcount register and screening forms

were designed to record all findings during

the examinations and to provide feedback

to the school and parents.

A team, comprised of: Mr T Hammond, Ba-

balwa Dabula, PN Ramdutt, Operational

Manager, C. Mudrovic and Assistant Man-

ager Nursing, Mrs R. Pillay attended the

schools.

Optometrist : Terrance Hammond, testing a school child’s eyes

12

2 children were identified with severe Glaucoma who needed urgent referral and intervention.

3 children had extremely poor vision which had already negatively affected their

performance at school and also had to be urgently referred.

60% of total learners had normal vision.

40% of total learners had eye problems. All 40% of learners with eye problems were given

referral letters to come to the hospital.

7.1% of children had eye pathologies.

17.7% of children had refractive errors.

14.2% of children had other eye conditions including myopia, astigmatism and

hyperopia.

Overall, the school visits were a huge success!!

13

I ncreasingly, it is recognized that the workplace itself

has a powerful effect on people’s health. When peo-

ple are satisfied with their job, they are more produc-

tive and tend to be healthier. When employees feel that the

environment at work is negative, they feel stressed. Stress

has a large impact on employee mental and physical health,

and in turn, on productivity.

Port Shepstone Regional Hospital celebrated wellness day ,

which was held in the Transport Department on the 26th of

November 2014. The day’s program comprised of walk, tae-

bo, volley ball and Malabala

The institution has regular wellness walks every Wednesday

and Friday mornings. Aiming to improve general wellbeing

and with keeping good spirit , our staff is kept motivated by

adding a challenge through having competition on who has

walked the most. Staff received certificates on the wellness

day for having participated in wellness events hosted during

the year.

How does workplace wellness benefit our

staff ?

Increased awareness and knowledge of ways to

improve their health;

A better (less stressful) workplace;

Increased protection from injury;

Improved health and well-being;

Higher morale and greater job satisfaction;

Increased productivity and effectiveness at work;

Reduced personal health care costs; and

A more relaxed/flexible approach to health is-

sues.

From left (back row) : Kevin Moodley, Brian Shezi– Senior Manager

Hospital Services, Specialised services and Clinical Support , Big Boy

Khawula (Chief Executive Officer) and Rishen Goberdan.

(L-R) (2nd row) Collen Govender, Anil Sookdavu, Tony Premnadu and

Sthembiso Mkhize

Anil Sookdavu, Simthembile Daki and Collen Govender

showing a certificate of appreciation