Porcupine North-eastern Ontario Mines Safety Group

May 24th, 2012

Kapuskasing

Julie Culverhouse

1

Twisted welding rod wedged on the jogging button for the hypochlorite transfer pump

CULTIVATING PERFORMANCE. DELIVERING VALUE.2

CULTIVATING PERFORMANCE. DELIVERING VALUE.3

Investigation

• Failure of whole system:

– Inadequate initial/update training

• Roll out not done with all Operators

• Procedures not updated

– Improper attempt to save time and effort

CULTIVATING PERFORMANCE. DELIVERING VALUE.4

Biggest lessons for myself

• Explain why you are changing something

– Simple right? Wrong! Explaining and rolling out a change takes time and effort.

• Listen more

– When someone says “it’s taking to long to…” that might mean they are taking a short cut and the short cut might not be safe.

Agrium Inc.

13131 Lake Fraser Drive SE

Calgary, Alberta, Canada T2J 7E8

Telephone (403) 225-7000

Agrium U.S. Inc.

4582 South Ulster Street, Suite 1700

Denver, Colorado, U.S. 80237

Telephone (303) 804-4400

NYSE and TSX: AGU

agrium.com