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8x8 Virtual Office Enterprise
NASDAQ: EGHTwww.8x8.com
© 2009. The 8x8, Inc. logo is a registered trademark of 8x8, Inc. 8x8, Inc. is a publicly traded company. SALES226/1209
BROCHURE
Advanced Features and Functionality
8x8 Virtual Office Enterprise offers an
extensive array of advanced features and
functionality, including:
•Unlimited Concurrent Calling
•Multiple Auto-Attendants
•Simple Administration
•Conference Bridge
•Voicemail with Email Notification
•Music/Messaging On Hold
•Phone-based Management
•Call Park/Call Pick Up
•Do Not Disturb
•Call Transfer
•Call Forwarding
•3-way Conference
•Caller ID/Call Waiting Caller ID
•Local Time Zone Management
•Stutter Tone Notification
•Ring Tones
•Ring Groups
•Local Number Transfer
•Directory Assistance Listing
•Microsoft Office Integration
•Salesforce.com Integration
•Online Billing
•Switchboard (allows a receptionist to
easily transfer multiple calls)
•Virtual Numbers
•Toll-Free Numbers
Options include:
•Professional Integration Services
•Additional Ring Groups
•Fax Services
•Call Queuing
•Contact Center Functionality
•Virtual (non-geographic) Numbers
Polycom IP phones delivering HD voice quality
Our range of Polycom phones enable clearer, more productive conversations with an extensive feature set:
•Full Duplex Speakerphone
• Intercom
•Up to 6 Line/Speed Dial keys
•4 Context-Sensitive Soft keys
•6 Display/Menu Navigation keys
•Large Graphical LCD Display
•Call and Message Waiting Indicator
•Corporate Directory
•Call Forward/Call Transfer/
Call Waiting
•Caller ID
•3-Way Conference
•Do Not Disturb (DND)
•Power over Ethernet (PoE) Ready
Polycom SoundPoint IP 550
Hosted IP PBX solutions are quickly becoming the preferred choice for larger corporations seeking cost-effective ways to deploy and manage distributed phone systems.
8x8 Virtual Office EnterpriseFully Integrated Hosted IP PBX Enterprise Solution
Call 1-877-280-8130 and an 8x8 Virtual Office business service associate will provide you with a free quote
8x8, Inc., a leader in IP voice and video technology, provides a hosted IP PBX solution that not only meets the critical performance requirements of larger enterprise customers, but enables capabilities, such as distributed deployments, that premise-based systems cannot cost-effectively manage.
With the Virtual Office Enterprise solution, companies get all the advanced features of a traditional PBX (without the capital expense), while enjoying significant savings of 50% or more off recurring monthly phone charges.
As corporate financial and human resources become strained, CIO and CFOs are beginning to look at more cost-effective ways of deploying and managing their phone systems. Hosted IP voice solutions, which have witnessed significant adoption in the small business community, are now being viewed by larger corporations as viable, money-saving alternatives to complex, on-premise systems that require a capital financial investment along with knowledgeable staff.
8x8 Virtual Office
Enterprise is the latest
generation of 8x8’s
hosted IP PBX services
with the scalability,
redundancy, security,
and reliability to meet
the demanding needs
of the mid and large
enterprise.
Fully Integrated Hosted IP PBX Solution for Larger Enterprise Customers
Why Choose 8x8 Virtual Office Enterprise?
System Reliability and Availability
8x8 Virtual Office services are designed to
meet 99.99% availability. The application
software, IP connectivity, and call
completion are highly available and reliable.
Disaster Recovery and Redundancy
All 8x8 services are designed with
triple redundant access diversity. Three
completely separate independent data
centers maintain our service, each of
which has direct access to multiple tier 1
Internet providers. The service is designed
to function without interruption even
with the failure of servers, databases,
or a complete data center. All of these
data centers are class “A” facilities with
full power redundancy, including onsite
generator backup.
Access Security and System Support
8x8 has been certified by Intel® Business
Solutions as a secure service with no
security vulnerabilities. Each user is
tested and confirmed with our fully
encrypted authentication system. Along
with our 24/7 network operations center,
customers are guaranteed efficient and
reliable service from 8x8.
Scalability
8x8 Virtual Office serves companies of all
sizes, from the smallest to the largest. All
of our services are designed to be linearly
scalable, meaning you can add as many
sites or as many phones at a single site
as you want. With no capital, resource,
bandwidth, or technical constraints, your
growth is boundless, whether you have
100, 1,000, or 100,000+ employees in
your company.
Superior Customer Service
8x8 is committed to delivering outstanding
service and support that is flexible and
responsive to customer needs. Technical
and customer support is available by
telephone, email, and chat at no additional
charge for the life of your service.
Multisite Call Flow Capability
A single unified dial plan, multiple dial plans,
or a hybrid dial plan are available with
8x8’s hosted IP PBX technology. Multi-
office sites (domestic and/or international)
can call each other by extension number
regardless of their actual physical location.
There is no charge for any of these calls or
for calls that remain on the 8x8 network.
Contact Center Compatibility
8x8 Virtual Office has been designed to
work seamlessly with the 8x8 Complete
Contact Center, a full-featured contact
center application with multimedia skills-
based routing capabilities. This hosted call
center solution is available without any
specialized premise infrastructure. The
Complete Contact Center can be integrated
with existing phone systems, and agents
can be set up anywhere worldwide with
nothing more than a web browser and an
8x8 Virtual Office extension.
Unified Communications Integration
8x8 Virtual Office Enterprise Solution
and the Complete Contact Center
integrate seamlessly with Microsoft
Outlook and Salesforce.com. In
addition, 8x8 has recently launched
Virtual Office Pro, an advanced
business communications solution
that combines advanced business
VoIP phone service with powerful
online productivity tools.
8x8 Network Operations Center
Data Center 1
Data Center 2 Data Center 3
Cro
ss C
on
nec
t Cro
ss Co
nn
ect
Cross Connect
Trunk
Trunk Trunk
Network
How 8x8 Virtual Office Hosted IP PBX Service Works
Each enterprise office’s virtual PBX resides on a server, isolated from any other customer PBX. The server is backed up with a hot standby
server located in a separate data center, ready to take over should the first server fail. The databases for the PBXs are also replicated across
the three separate data centers.
8x8 Virtual Office Government is easy to install, with all maintenance and upgrades performed remotely without user intervention. Virtual
Office enables government offices to quickly and easily add extensions worldwide at any location equipped with broadband Internet access.
You can also add virtual phone numbers from other area codes or countries, providing you with a local presence without a local office.
With 8x8’s Self Service Portal, it’s quick and easy for users to change extension settings, phone features, and services. In addition, your
administrator can make global changes as needed via an administrator portal.
With our sophisticated billing process, 8x8 can provide authorized administrators online, real-time access to bills and call detail reports (CDRs).
You’ll always know the exact telecom spend and call logs for every user, regardless of where phones are located.
Each customer’s virtual PBX resides on a server, isolated from any other customer PBX. The server is backed up with a hot standby server located in a separate data center, ready to take over should the first server fail. The databases for the PBXs are also replicated across the three separate data centers.
`
`
Level 3MPLS
8x8 Network
Enterprise O�ce
QOSRouter
Switch
Switch
WirelessAccess
PC
PC
IP Phone IP Phone
Model 6755i Model 6755i
Level 3MPLS
8x8, Inc., a leader in IP voice and video technology, provides a hosted IP PBX solution that not only meets the critical performance requirements of larger enterprise customers, but enables capabilities, such as distributed deployments, that premise-based systems cannot cost-effectively manage.
With the Virtual Office Enterprise solution, companies get all the advanced features of a traditional PBX (without the capital expense), while enjoying significant savings of 50% or more off recurring monthly phone charges.
As corporate financial and human resources become strained, CIO and CFOs are beginning to look at more cost-effective ways of deploying and managing their phone systems. Hosted IP voice solutions, which have witnessed significant adoption in the small business community, are now being viewed by larger corporations as viable, money-saving alternatives to complex, on-premise systems that require a capital financial investment along with knowledgeable staff.
8x8 Virtual Office
Enterprise is the latest
generation of 8x8’s
hosted IP PBX services
with the scalability,
redundancy, security,
and reliability to meet
the demanding needs
of the mid and large
enterprise.
Fully Integrated Hosted IP PBX Solution for Larger Enterprise Customers
Why Choose 8x8 Virtual Office Enterprise?
System Reliability and Availability
8x8 Virtual Office services are designed to
meet 99.99% availability. The application
software, IP connectivity, and call
completion are highly available and reliable.
Disaster Recovery and Redundancy
All 8x8 services are designed with
triple redundant access diversity. Three
completely separate independent data
centers maintain our service, each of
which has direct access to multiple tier 1
Internet providers. The service is designed
to function without interruption even
with the failure of servers, databases,
or a complete data center. All of these
data centers are class “A” facilities with
full power redundancy, including onsite
generator backup.
Access Security and System Support
8x8 has been certified by Intel® Business
Solutions as a secure service with no
security vulnerabilities. Each user is
tested and confirmed with our fully
encrypted authentication system. Along
with our 24/7 network operations center,
customers are guaranteed efficient and
reliable service from 8x8.
Scalability
8x8 Virtual Office serves companies of all
sizes, from the smallest to the largest. All
of our services are designed to be linearly
scalable, meaning you can add as many
sites or as many phones at a single site
as you want. With no capital, resource,
bandwidth, or technical constraints, your
growth is boundless, whether you have
100, 1,000, or 100,000+ employees in
your company.
Superior Customer Service
8x8 is committed to delivering outstanding
service and support that is flexible and
responsive to customer needs. Technical
and customer support is available by
telephone, email, and chat at no additional
charge for the life of your service.
Multisite Call Flow Capability
A single unified dial plan, multiple dial plans,
or a hybrid dial plan are available with
8x8’s hosted IP PBX technology. Multi-
office sites (domestic and/or international)
can call each other by extension number
regardless of their actual physical location.
There is no charge for any of these calls or
for calls that remain on the 8x8 network.
Contact Center Compatibility
8x8 Virtual Office has been designed to
work seamlessly with the 8x8 Complete
Contact Center, a full-featured contact
center application with multimedia skills-
based routing capabilities. This hosted call
center solution is available without any
specialized premise infrastructure. The
Complete Contact Center can be integrated
with existing phone systems, and agents
can be set up anywhere worldwide with
nothing more than a web browser and an
8x8 Virtual Office extension.
Unified Communications Integration
8x8 Virtual Office Enterprise Solution
and the Complete Contact Center
integrate seamlessly with Microsoft
Outlook and Salesforce.com. In
addition, 8x8 has recently launched
Virtual Office Pro, an advanced
business communications solution
that combines advanced business
VoIP phone service with powerful
online productivity tools.
8x8 Network Operations Center
Data Center 1
Data Center 2 Data Center 3
Cro
ss C
on
nec
t Cro
ss Co
nn
ect
Cross Connect
Trunk
Trunk Trunk
Network
How 8x8 Virtual Office Hosted IP PBX Service Works
Each enterprise office’s virtual PBX resides on a server, isolated from any other customer PBX. The server is backed up with a hot standby
server located in a separate data center, ready to take over should the first server fail. The databases for the PBXs are also replicated across
the three separate data centers.
8x8 Virtual Office Government is easy to install, with all maintenance and upgrades performed remotely without user intervention. Virtual
Office enables government offices to quickly and easily add extensions worldwide at any location equipped with broadband Internet access.
You can also add virtual phone numbers from other area codes or countries, providing you with a local presence without a local office.
With 8x8’s Self Service Portal, it’s quick and easy for users to change extension settings, phone features, and services. In addition, your
administrator can make global changes as needed via an administrator portal.
With our sophisticated billing process, 8x8 can provide authorized administrators online, real-time access to bills and call detail reports (CDRs).
You’ll always know the exact telecom spend and call logs for every user, regardless of where phones are located.
Each customer’s virtual PBX resides on a server, isolated from any other customer PBX. The server is backed up with a hot standby server located in a separate data center, ready to take over should the first server fail. The databases for the PBXs are also replicated across the three separate data centers.
`
`
Level 3MPLS
8x8 Network
Enterprise O�ce
QOSRouter
Switch
Switch
WirelessAccess
PC
PC
IP Phone IP Phone
Model 6755i Model 6755i
Level 3MPLS
8x8, Inc., a leader in IP voice and video technology, provides a hosted IP PBX solution that not only meets the critical performance requirements of larger enterprise customers, but enables capabilities, such as distributed deployments, that premise-based systems cannot cost-effectively manage.
With the Virtual Office Enterprise solution, companies get all the advanced features of a traditional PBX (without the capital expense), while enjoying significant savings of 50% or more off recurring monthly phone charges.
As corporate financial and human resources become strained, CIO and CFOs are beginning to look at more cost-effective ways of deploying and managing their phone systems. Hosted IP voice solutions, which have witnessed significant adoption in the small business community, are now being viewed by larger corporations as viable, money-saving alternatives to complex, on-premise systems that require a capital financial investment along with knowledgeable staff.
8x8 Virtual Office
Enterprise is the latest
generation of 8x8’s
hosted IP PBX services
with the scalability,
redundancy, security,
and reliability to meet
the demanding needs
of the mid and large
enterprise.
Fully Integrated Hosted IP PBX Solution for Larger Enterprise Customers
Why Choose 8x8 Virtual Office Enterprise?
System Reliability and Availability
8x8 Virtual Office services are designed to
meet 99.99% availability. The application
software, IP connectivity, and call
completion are highly available and reliable.
Disaster Recovery and Redundancy
All 8x8 services are designed with
triple redundant access diversity. Three
completely separate independent data
centers maintain our service, each of
which has direct access to multiple tier 1
Internet providers. The service is designed
to function without interruption even
with the failure of servers, databases,
or a complete data center. All of these
data centers are class “A” facilities with
full power redundancy, including onsite
generator backup.
Access Security and System Support
8x8 has been certified by Intel® Business
Solutions as a secure service with no
security vulnerabilities. Each user is
tested and confirmed with our fully
encrypted authentication system. Along
with our 24/7 network operations center,
customers are guaranteed efficient and
reliable service from 8x8.
Scalability
8x8 Virtual Office serves companies of all
sizes, from the smallest to the largest. All
of our services are designed to be linearly
scalable, meaning you can add as many
sites or as many phones at a single site
as you want. With no capital, resource,
bandwidth, or technical constraints, your
growth is boundless, whether you have
100, 1,000, or 100,000+ employees in
your company.
Superior Customer Service
8x8 is committed to delivering outstanding
service and support that is flexible and
responsive to customer needs. Technical
and customer support is available by
telephone, email, and chat at no additional
charge for the life of your service.
Multisite Call Flow Capability
A single unified dial plan, multiple dial plans,
or a hybrid dial plan are available with
8x8’s hosted IP PBX technology. Multi-
office sites (domestic and/or international)
can call each other by extension number
regardless of their actual physical location.
There is no charge for any of these calls or
for calls that remain on the 8x8 network.
Contact Center Compatibility
8x8 Virtual Office has been designed to
work seamlessly with the 8x8 Complete
Contact Center, a full-featured contact
center application with multimedia skills-
based routing capabilities. This hosted call
center solution is available without any
specialized premise infrastructure. The
Complete Contact Center can be integrated
with existing phone systems, and agents
can be set up anywhere worldwide with
nothing more than a web browser and an
8x8 Virtual Office extension.
Unified Communications Integration
8x8 Virtual Office Enterprise Solution
and the Complete Contact Center
integrate seamlessly with Microsoft
Outlook and Salesforce.com. In
addition, 8x8 has recently launched
Virtual Office Pro, an advanced
business communications solution
that combines advanced business
VoIP phone service with powerful
online productivity tools.
8x8 Network Operations Center
Data Center 1
Data Center 2 Data Center 3
Cro
ss C
on
nec
t Cro
ss Co
nn
ectCross Connect
Trunk
Trunk Trunk
Network
How 8x8 Virtual Office Hosted IP PBX Service Works
Each enterprise office’s virtual PBX resides on a server, isolated from any other customer PBX. The server is backed up with a hot standby
server located in a separate data center, ready to take over should the first server fail. The databases for the PBXs are also replicated across
the three separate data centers.
8x8 Virtual Office Government is easy to install, with all maintenance and upgrades performed remotely without user intervention. Virtual
Office enables government offices to quickly and easily add extensions worldwide at any location equipped with broadband Internet access.
You can also add virtual phone numbers from other area codes or countries, providing you with a local presence without a local office.
With 8x8’s Self Service Portal, it’s quick and easy for users to change extension settings, phone features, and services. In addition, your
administrator can make global changes as needed via an administrator portal.
With our sophisticated billing process, 8x8 can provide authorized administrators online, real-time access to bills and call detail reports (CDRs).
You’ll always know the exact telecom spend and call logs for every user, regardless of where phones are located.
Each customer’s virtual PBX resides on a server, isolated from any other customer PBX. The server is backed up with a hot standby server located in a separate data center, ready to take over should the first server fail. The databases for the PBXs are also replicated across the three separate data centers.
`
`
Level 3MPLS
8x8 Network
Enterprise O�ce
QOSRouter
Switch
Switch
WirelessAccess
PC
PC
IP Phone IP Phone
Model 6755i Model 6755i
Level 3MPLS
8x8 Virtual Office Enterprise
NASDAQ: EGHTwww.8x8.com
© 2009. The 8x8, Inc. logo is a registered trademark of 8x8, Inc. 8x8, Inc. is a publicly traded company. SALES226/1209
BROCHURE
Hosted IP PBX solutions are quickly becoming the preferred choice for larger corporations seeking cost-effective ways to deploy and manage distributed phone systems.
8x8 Virtual Office EnterpriseFully Integrated Hosted IP PBX Enterprise Solution
Call 1-877-280-8130 and an 8x8 Virtual Office business service associate will provide you with a free quote
Advanced Features and Functionality
8x8 Virtual Office Government offers an
extensive array of advanced features and
functionality, including:
•Unlimited Concurrent Calling
•Auto Attendant
•Simple Administration
•Conference Bridge
•Voicemail with Email Notification
•Music/Messaging On Hold
•Call Park/Call Pick Up
•Do Not Disturb
•Call Transfer
•Call Forwarding
•3-way Conference
•Caller ID/Call Waiting Caller ID
•Local Time Zone Management
•Stutter Tone Message Waiting
Notification
•Ring Tones
•Ring Groups
•Local Number Porting (LNP)
•Microsoft Office Integration
•Salesforce.com Integration
•Online Billing
•High definition voice
•Virtual Office Online Dashboard
Options include:
•Professional Network Design and
Integration Services
•Additional Ring Groups
•Fax Services
•Call Queuing
•Contact Center Functionality
•Virtual (non-geographic) Numbers
•Toll-free Numbers
•Switchboard (allows receptionist to easily
transfer multiple calls)
•Unified Communications
– Online Meetings
– Internet Faxing
– Call Recording
Polycom SoundPoint IP 6000
Multi-featured IP Phones
8x8 offers a range of sleek and stylish IP phones, including:
Polycom SoundPoint IP 670
• Ideally suited for an executive office
•320x160 pixel backlit color LCD
graphical display
•Polycom HD voice technology
•Full duplex speakerphone with
acoustic clarity technology
•Six line/speed dial keys
•Four context/sensitive softkeys
•Six display/menu navigation keys
Polycom SoundPoint IP 6000
• Ideal for midsize conference rooms
•Polycom HD voice technology
•12ft microphone pickup range
•Dynamic noise reduction
•Resists interference from
wireless devices
•Optional expansion microphones
For more information on the range
of IP phones available check out:
www.8x8.com/BusinessSolutions/
Equipment.aspx
Polycom SoundPoint IP 670
8x8 Virtual Office Enterprise
NASDAQ: EGHTwww.8x8.com
© 2009. The 8x8, Inc. logo is a registered trademark of 8x8, Inc. 8x8, Inc. is a publicly traded company. SALES226/1209
BROCHURE
Advanced Features and Functionality
8x8 Virtual Office Enterprise offers an
extensive array of advanced features and
functionality, including:
•Unlimited Concurrent Calling
•Multiple Auto-Attendants
•Simple Administration
•Conference Bridge
•Voicemail with Email Notification
•Music/Messaging On Hold
•Phone-based Management
•Call Park/Call Pick Up
•Do Not Disturb
•Call Transfer
•Call Forwarding
•3-way Conference
•Caller ID/Call Waiting Caller ID
•Local Time Zone Management
•Stutter Tone Notification
•Ring Tones
•Ring Groups
•Local Number Transfer
•Directory Assistance Listing
•Microsoft Office Integration
•Salesforce.com Integration
•Online Billing
•Switchboard (allows a receptionist to
easily transfer multiple calls)
•Virtual Numbers
•Toll-Free Numbers
Options include:
•Professional Integration Services
•Additional Ring Groups
•Fax Services
•Call Queuing
•Contact Center Functionality
•Virtual (non-geographic) Numbers
Polycom IP phones delivering HD voice quality
Our range of Polycom phones enable clearer, more productive conversations with an extensive feature set:
•Full Duplex Speakerphone
• Intercom
•Up to 6 Line/Speed Dial keys
•4 Context-Sensitive Soft keys
•6 Display/Menu Navigation keys
•Large Graphical LCD Display
•Call and Message Waiting Indicator
•Corporate Directory
•Call Forward/Call Transfer/
Call Waiting
•Caller ID
•3-Way Conference
•Do Not Disturb (DND)
•Power over Ethernet (PoE) Ready
Polycom SoundPoint IP 550
Hosted IP PBX solutions are quickly becoming the preferred choice for larger corporations seeking cost-effective ways to deploy and manage distributed phone systems.
8x8 Virtual Office EnterpriseFully Integrated Hosted IP PBX Enterprise Solution
Call 1-877-280-8130 and an 8x8 Virtual Office business service associate will provide you with a free quote
