Policy Gadgets Mashing Underlying Group …...Exhibition visitors, developers, prospect users from Italy. 50 WHL 4 28/09/2012 Conference, Social Media Week Panel, Torino – Italy

Policy Gadgets Mashing Underlying Group Knowledge in

Web 2.0 Media

D5.3b: Dissemination Report & Material

Public Deliverable

Project Reference No. 248920

Deliverable No. D5.3

Relevant work package: WP5: Dissemination and Exploitation

Nature: R=Report

Dissemination Level: PU=Public

Document version: Final

Date: 26/06/2013

Editor(s): Matteo Gazzarata, Elsa Pilone, Francesca Bunino (PIED)

Nikos Dimakopoulos, Garifalia Sebou, Anna Triantafillou (ATC)

Vasiliki Diamantopoulou, Aggeliki Androutsopoulou (AEGEAN)

Document description: This deliverable summarizes all the disseminations activities of

PADGETS performed from M25-M42.

D5.3 Dissemination Report & Material

Page 2 of 64

Document History

Version Date Reason Revised by

Draft v 0.1 28/04/2013 Contents draft,

comments and

assignments

Matteo Gazzarata

(PIED)

Draft v 0.2 30/04/2013 Contents restructure, comments

Garifalia Sebou, Nikos Dimakopoulos (ATC)

Draft v 0.3 15/05/2013 Contents Matteo Gazzarata (PIED)

Draft v 0.4 16/05/2013 Contents Garifalia Sebou, Nikos Dimakopoulos (ATC)

Draft v 0.5 24/05/2013 Contents Matteo Gazzarata (PIED)

Draft v 0.6 05/06/2013 Contents, comments Garifalia Sebou, Nikos Dimakopoulos, Anna Triantafillou (ATC)

Draft v 0.7 17/06/2013 Contents, comments Matteo Gazzarata (PIED), Garifalia Sebou (ATC), Vasiliki Diamantopoulou, Aggeliki Androutsopoulou (AEGEAN)

Draft v 0.8 18/06/2013 Contents Garifalia Sebou (ATC)

Final 1.0 26/06/2013 Contents, Final Review Vasiliki Diamantopoulou, Aggeliki Androutsopoulou, Euripidis Loukis, Yannis Charalabidis (AEGEAN)


Page 3 of 64

Table of Contents

1. INTRODUCTION .............................................................................................................................6

2. PERFORMED DISSEMINATION ACTIVITIES .......................................................................................7

2.1 EVENTS, WORKSHOPS, CONFERENCES ................................................................................................... 7

2.1.1 Conference by Centre for eGovernance Development (CeGD) – Bled, Slovenia, March 29 –

30, 2012 10

2.1.2 Workshop “Decision Support Systems for Policy Makers”, Torino, Italy, April 12, 2012 ....... 11

2.1.3 SMAU BUSINESS ROMA: Smau Roma 2012 Mobile App Camp, Rome, Italy, April 21, 2012 . 11

2.1.4 Social Media Week Panel, Conference, Torino, Italy, September 28, 2012 ........................... 12

2.1.5 Conference PA 140 organized by the Piedmont Regional Council was centred on new forms

of Government 2.0 enabled by the systematic exploitation of Social Media. - 7th March 2013 – Torino

– Italy 12

2.1.6 Meetings SMILE (Smart Mobility Inclusion Life & Health & Energy), 5th February 2013 – 28th

June 2013, Torino – Italy ........................................................................................................................ 13

2.1.7 Conference: FP7 eGovernance and policy modelling projects. 27th January 2012, Sheffield –

UK 13

2.1.8 Workshop: policy making 2.0 – 1st April 2012 – Sheffield – UK .............................................. 13

2.1.9 Workshop: Digital Literacy, skills and inclusion – 3rd May 2012 – Seville – Spain.................. 14

2.1.10 Workshop: Digital Literacy, skills and inclusion – 6th September 2012 – Seville – Spain ....... 14

2.1.11 Workshop: Digital Literacy, skills and inclusion – 29th May 2013 – Granada – Spain ............ 14

2.1.12 Meetings, discussion and promotion of feedback about Padgets with UK local Authorities –

August – September – Scunthorpe and Halifax – UK ............................................................................. 15

2.1.13 Samos 2012 Summit on “Open Data and Interoperability for Governance, Industry and

Society”, 2nd – 6th July 2012, Samos (Greece) ......................................................................................... 15

2.1.14 Transforming Government Workshop 2013 (tGov2013), 22nd – 23rd April 2013 – London – UK

17

2.1.15 International Conference on Policy Making 2.0, 17th- 18th June 2013, Dublin, Ireland ........... 17

2.2 PUBLICATIONS ................................................................................................................................. 19

2.2.1 Scientific Publication: “Conceptualizing Transparency on Online Social Networks” .............. 21

2.2.2 Scientific Publication: “An Analysis of Implemented and Desirable Settings for Identity

Management on Social Networking Sites” ............................................................................................ 22

2.2.3 Scientific Publication: “An Autonomous Social Web Privacy Infrastructure with Context-

Aware Access Control” ........................................................................................................................... 22

2.2.4 Scientific Publication: “Interdisciplinary Impact Analysis of Privacy in Social Networks” ...... 22

2.2.5 Scientific Publication: “Privacy Settings in Online Social Networks - Preferences, Perception,

and Reality” ............................................................................................................................................ 23

2.2.6 Scientific publication: “Analyzing Settings for Identity Management on Social Networking

Sites: Classification, Current State and Proposed Developments” ......................................................... 23

2.2.7 Conference Proceedings “Evaluating Complex Forms of Social Media Use in Government”

19th Americas Conference on Information Systems – Chicago, Illinois, USA ......................................... 23


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2.2.8 Scientific publication: “Policy Gadgets for Urban Governance in the Era of Social Computing:

An Italian Pilot on Telemedicine” ........................................................................................................... 24

2.2.9 “Policy Making 2.0: from Theory to Practice” ........................................................................ 24

2.2.10 “Towards rationalization of Social Media Exploitation in Government Policy – Making

Process” 24

2.2.11 “Towards New Web 2.0 Based Multi Channel Approaches to e – participation” .................. 25

2.2.12 “Participative Public Policy Making Through Multiple Social Media Platforms Utilization” . 26

2.2.13 “Different Digital Moderated ad Non Moderated Mechanisms for Public Participation” –

European Mediterranean Conference on Information Systems (EMCIS) 2012, Munich – Germany ..... 26

2.2.14 “A System Dynamics Approach for complex Government Policy Design – Application in ICT

Diffusion” – 9th International Conference on Modelling, Simulation and Visualization Methods

(MSV’12), USA ........................................................................................................................................ 27

2.2.15 Scientific Publication: “Analyzing the Centralised Use of Multiple Social Media by

Government from Innovation Diffusion Theory Perspective”, (ePart 2013, Koblenz, Germany) ........... 27

2.3 PROJECT PRESENTATIONS.................................................................................................................. 28

2.3.1 Project presentation during NET-EUCEN workshop on sustainable urban mobility .............. 29

2.3.2 Project presentation within Enel internal tutorial on Social Media Marketing ..................... 29

2.3.3 Project presentation at IT-SA exhibition – Nurenberg – Germany ......................................... 29

2.3.4 Project Presentation at Info-day on Open and Collaborative Governance at NCSR

Demokritos, Athens ................................................................................................................................ 30

2.3.5 Project presentation at Faculty of Social Sciences, Ljubljana ................................................. 30

3. DISSEMINATION MATERIAL AND OTHER MEANS OF DISSEMINATION ........................................... 31

3.1 PADGETS 2ND BROCHURE ................................................................................................................ 31

3.2 PADGETS 2ND NEWSLETTER ............................................................................................................. 31

3.3 PADGETS 3RD NEWSLETTER .............................................................................................................. 31

3.4 PADGETS PRESS RELEASE ................................................................................................................ 32

3.5 PADGETS 2ND ROLL-UP .................................................................................................................. 32

3.6 PADGETS USB .............................................................................................................................. 32

3.7 PADGETS BLOG POSTING ................................................................................................................ 32

3.8 PADGETS SOCIAL MEDIA ................................................................................................................ 33

3.8.1 PADGETS Facebook Page ....................................................................................................... 33

3.8.2 PADGETS Twitter Feed ........................................................................................................... 34

3.8.3 PADGETS LinkedIn Page ......................................................................................................... 35

3.9 PADGETS WEBSITE ......................................................................................................................... 36

4. PROJECT LIAISON ACTIVITIES........................................................................................................ 40

5. FUTURE PLANNED ACTIVITIES ...................................................................................................... 44

5.1 SAMOS 2013 SUMMIT ON DIGITAL INNOVATION FOR GOVERNMENT, BUSINESS AND SOCIETY ..................... 44

6. CONCLUSIONS ............................................................................................................................. 45

ANNEXES ............................................................................................................................................ 46


Page 5 of 64

List of Figures

Figure 1: PADGETS Blog ................................................................................................................................. 33

Figure 2: PADGETS Facebook Fan Page.......................................................................................................... 34

Figure 3: PADGETS Twitter Feed .................................................................................................................... 35

Figure 4: PADGETS Group in LinkedIn ............................................................................................................ 36

Figure 5: PADGETS Website ........................................................................................................................... 37

Figure 6: Visits ................................................................................................................................................ 38

Figure 7: Visits from various countries .......................................................................................................... 38

Figure 8: Top 10 visiting countries ................................................................................................................. 39

Figure 9: Traffic Source .................................................................................................................................. 39

Figure 10: Invitation to the Workshop “Decision Support Systems for Policy Makers” ................................ 46

Figure 11: PADGETS 2nd Brochure (Cover page) ........................................................................................... 47

Figure 12: PADGETS 2nd Brochure (Inside page) ........................................................................................... 48

Figure 13: PADGETS 2nd Newsletter ............................................................................................................. 49

Figure 14: PADGETS 3rd Newsletter .............................................................................................................. 50

Figure 15: PADGETS Press Release, English Version ...................................................................................... 51

Figure 16: PADGETS Press Release, Greek Version ........................................................................................ 52

Figure 17: PADGETS 2nd Roll-up .................................................................................................................... 53

Figure 18: PADGETS USB Flash Drives ............................................................................................................ 54

Figure 19: tGov2013 Workshop Agenda ........................................................................................................ 57

Figure 20: PADGETS presentation at tGov2013 Workshop ........................................................................... 60

Figure 21: IT-SA exhibition ............................................................................................................................. 61

Figure 22: Presentation of PADGETS Application to students in Ljubljana .................................................... 61

Figure 23: Presentation of PADGETS Application to students in Ljubljana .................................................... 62

Figure 24: Presentation of Padgets Application to students in Ljubljana ...................................................... 62

Figure 25: Project Presentation at Info-day on Open and Collaborative Governance at NCSR Demokritos,

Athens ............................................................................................................................................................ 63

Figure 26: : PADGETS presence in the “South in talk” event, organized by MEP Marilena Kopa, within the

Greek pilot ..................................................................................................................................................... 64

List of Tables

Table 1: Projects related to PADGETS ............................................................................................................ 40


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1. Introduction This deliverable provides an overview of all dissemination activities performed from M25 to M42 not only

through traditional communication channels like events’ attendance (e.g. conferences, seminars,

workshops etc.), project publications (e.g. scientific publications or press releases etc.) and project

presentations (e.g. to local stakeholders etc.), but also by disseminating project’s contents through the

main social networks and platforms (e.g. Facebook, Twitter, YouTube, Flickr, LinkedIn, Ustream etc.).

All the information released is supported by a rich section of annexes in order to clearly show all the

dissemination activities performed.


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2. Performed Dissemination Activities This section summarizes the dissemination activities that have already been performed by the PADGETS

partners during the period M25 until M42 of the project. The relevant events are split into the following 3

categories:

Participation to events, workshops, conferences

Project Publications (containing publications to scientific and business journals);

Project Presentations

2.1 Events, Workshops, Conferences

No. Actual dates Type/Title/Place Type of Audience Countries

addressed

Size of

audience

Partner

responsible

involved

1 29-

30/03/2012

Conference,

Centre for

eGovernance

Development,

Bled – Slovenia

MPs, MEPs, Elected

Representatives

(Local

Administration/Oth

ers), Research &

practitioners; NGOs;

citizens

Slovenia, BiH;

Srebia,

Montenegro,

Croatia, FYROM,

Kosovo, Albania,

Moldova, Italy,

Austria,

Hungary, USA

150 CeGD

2 12/04/2012 Workshop,

Decision Support

Systems for Policy

Makers, Torino –

Italy

Researchers,

practitioners, public

servants.

Italy Around 80

spectators

in the

workshop

venue.

POLITO

3 21/04/2012 Camp, SMAU

BUSINESS ROMA:

Smau Roma 2012

Mobile App,

Rome – Italy

Research &

developers with a

focus on e-Gov;

citizens

Exhibition

visitors,

developers,

prospect users

from Italy.

50 WHL

4 28/09/2012 Conference, Social

Media Week

Panel, Torino –

Italy

General public,

including elected

representatives

(local

administrations),

researchers,

practitioners, geeks,

public servants,

Italy Around 100

spectators

in the

conference

venue,

several

thousands

of viewers

POLITO


Page 8 of 64


addressed

Size of

audience

Partner

responsible

involved

professionals in the

communication

field, professionals

in the healthcare

field, citizens.

via the

official Web

streaming

channel.

5 5th February

2013 – 28th

June 2013

Meetings SMILE

(Smart Mobility

Inclusion Life &

health & Energy)

Meetings: experts

belonging to

universities,

research centers,

private enterprises,

local public bodies

and not-for-profit

organizations.

Final (forthcoming)

publication: policy

makers, general

audience.

Italy Around 200

experts

POLITO

6 7th March

2013

Conference PA

140 organized by

the Piedmont

Regional Council

was centered on

new forms of

Government 2.0

enabled by the

systematic

exploitation of

Social Media.

Elected

representatives

(regional

administration),

researchers,

practitioners, geeks,

public servants,

journalists,

professionals in the

communication

field, professionals

in the healthcare

field, citizens.

Italy Around 100

spectators

in the

conference

venue,

several

thousands

of viewers

via the

Piedmont

Regional

Council

streaming

channel

POLITO

PIED

7 27th January

2012

Conference –

Sheffield

Elected

Representatives

(Local

EU – 27 21 Tech4i2

8 1st April 2012 Workshop: policy Elected EU – 27 11 Tech4i2


Page 9 of 64


addressed

Size of

audience

Partner

responsible

involved

making 2.0 –

Sheffield

Representatives

(Local

Administration/othe

rs), policy makers,

researchers, other

practitioners, NGOs,

Citizens

9 3rd May

2012

Workshop: Digital

Literacy, skills and

inclusion – Seville

Elected

Representatives

(Local

Administration/othe

rs), policy makers,

researchers, other


Citizens

EU – 27 38 Tech4i2

10 6th

September

2012

Workshop: Digital


inclusion – Seville

Elected

Representatives

(Local

Administration/othe

rs), policy makers,

researchers, other


Citizens

EU – 27 42 Tech4i2

11 29th May

2013

Workshop: Digital


inclusion –

Granada

Elected

Representatives

(Local

Administration/othe

rs), policy makers,

researchers, other


Citizens

EU – 27 43 Tech4i2

12 August/Sept

ember 2012

Meetings,

discussion and

promotion of

feedback about

Padgets with UK

local Authorities

Local Authority

Officers

UK 4 Tech4i2

13 2nd – 6th July Samos 2012 European Austria, 120 AEGEAN


Page 10 of 64


addressed

Size of

audience

Partner

responsible

involved

2012 Summit on “Open

Data and

Interoperability

for Governance,

Industry and

Society”, Samos

(Greece)

Parliament, EU

Presidency and

Council of Ministers,

EU Commission,

International

Organizations,

NGO’s, Elected

representatives and

decision makers

within the industry,

SMEs, citizens,

students.

Belgium,

Bulgaria,

Cyprus, Finland,

France,

Germany,

Greece,

Hungary, India,

Ireland, Italy,

Israel, Kenya,

Latvia, Poland,

Portugal,

Romania,

Slovenia, Spain,

Switzerland, The

Netherlands, UK

14 22nd – 23rd

April 2013

Transforming

Government

Workshop 2013

(tGov2013),

Brunel University

– London (UK)

Academics UK 50 POLITO

15 17th-18th

June 2013

International

Conference on

Policy Making 2.0,

Dublin, Ireland,

June 17-18, 2013

Academics, Policy

makers, Decision

makers, Modelers,

Policy analysts,

Journalists, Data

analysts, Policy

applications

developers

International 170 AEGEAN

ATC

2.1.1 Conference by Centre for eGovernance Development (CeGD) – Bled, Slovenia, March 29 – 30, 2012

Objectives/Description: Bled Forum on Europe is an international think-tank gathering that promotes

knowledge-based governance, the use of future studies and foresight in policy making and business

processes. The participants of this year's conference, held at Bled, Slovenia from March 29th to March

30th 2012, discussed the theme that Europe could offer much more than just 2020 Agenda objectives,

namely Smart, Inclusive and Sustainable. It focused on Europe beyond EU Agenda 2020; Enabling

Prosperity for Balkans; Contribution of Turkey to the Future of Europe; and Danube Region


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Development. Mr. Blaž Golob, Chairman of Bled Forum and CeGD director, highlighted the objectives

of the conference, namely exchange of visions, project initiatives and business solutions between

various stakeholders, highlighted the importance of cooperation and future vision building in the

Danube and Balkan region for building of prosperity, and highlighted the recent progress of Turkey.

Participants: MPs, MEPs, Elected Representatives (Local Administration/Others), Research &

practitioners; NGOs; citizens

Partners’ Involved: CeGD

Related Material: The PADGETS brochure has been distributed among all 150 participants. Web page

of the conference: http://www.bled-forum.org/2012/

2.1.2 Workshop “Decision Support Systems for Policy Makers”, Torino, Italy, April 12, 2012

Objectives/Description: The daily workshop took place at headquarters of Piedmontese Consortium

for Information Systems. The aim of the event was to provide a glimpse of international best practices

in the field of Business Intelligence for public sector. In the session devoted to analytics for policy

making Michele Osella (POLITO/ISMB) presented the PADGETS project blueprint focusing on the role

played by the Decision Support Component in supporting policy makers’ everyday life both as “tableau

du bord” and as simulation tool.

Participants: Researchers, practitioners, public servants.

Partners’ Involved: POLITO

Related Material: The invitation to the workshop can be found at ANNEXES.

Conclusions: General interest to the audience, in particular with reference to the support that

PADGETS platform may provide to policy makers in systematically managing participatory campaigns

over Social Media platforms. At the end of the event, fruitful discussion pertaining upcoming potential

synergies with other projects in which PADGETS platform may act as enabling infrastructure to “listen”

the vox populi and to open up the policy making lifecycle. Several representatives of local public

bodies envisaged the recourse to PADGETS platform in their organizations, being confident that a tool

in this vein may be a propellant for rendering participation a modus operandi.

2.1.3 SMAU BUSINESS ROMA: Smau Roma 2012 Mobile App Camp, Rome, Italy, April 21, 2012

Objectives/Description: Smau is the leading Italian event about Information and Communication

Technology for business. During this event discussion about the implementation of some use cases

taken from the PADGETS platform has taken place.

Participants: Research & developers with a focus on e-Gov; citizens

Partners’ Involved: WHL

Related Material: The related presentation can be found at:

http://www.slideshare.net/SmauContents/smau-roma-2012-mob-app-camp-put-social-in-

your-app

Conclusions: Padgets API are a good opportunity for building mobile APPs using open technologies

and languages as HTML5 and JavaScript.

http://www.bled-forum.org/2012/

http://www.slideshare.net/SmauContents/smau-roma-2012-mob-app-camp-put-social-in-your-app

http://www.slideshare.net/SmauContents/smau-roma-2012-mob-app-camp-put-social-in-your-app


Page 12 of 64

2.1.4 Social Media Week Panel, Conference, Torino, Italy, September 28, 2012

Objectives/Description: The panel was centred on the relationship between Public Administrations

and Social Media. PADGETS pilot held in Piedmont Region has been presented by outlining key figures

and by collecting policy takeaways. The speaker line-up included, besides Michele Osella (POLITO), a

representative of the Regional Public Health Department and two executives of the Piedmontese

Consortium for Information Systems (public consortium leading the joint project “Formazione 2.0”).

Participants: General public, including elected representatives (local administrations), researchers,

practitioners, geeks, public servants, professionals in the communication field, professionals in the

healthcare field, citizens.


Related Material: The Web page of the event can be found at: http://goo.gl/0zszb. The video of the

event can be found at: http://goo.gl/OS2nr

Conclusions: Local excitement among public bodies involved in the initiative. General interest to the

audience, in particular with reference to the novel “Gov 2.0” paradigm embraced by Piedmont Region

during the PADGETS campaign. “The project is of great interest for Piedmont Region since it

represents the emblem of the revolution that information and communication technologies are

bringing to our daily life” – Domenico Nigro, Regional Public Health Department, main internal

stakeholder of PADGETS project.

2.1.5 Conference PA 140 organized by the Piedmont Regional Council was centred on new forms of Government 2.0 enabled by the systematic exploitation of Social Media. - 7th March 2013 – Torino – Italy

Objectives/Description: The conference organized by the Piedmont Regional Council was centered on

new forms of Government 2.0 enabled by the systematic exploitation of Social Media.

In the afternoon session devoted to best practices, Michele Osella (POLITO) presented key results of

the PADGETS pilot held in Piedmont Region in collaboration with “Formazione 2.0” project. During his

pitch, he touched upon methodological approach underpinning PADGETS endeavor, quantitative

figures generated by the campaign, policy takeaways and next steps in the local Government 2.0

journey.

Participants: Elected representatives (regional administration), researchers, practitioners, geeks, public

servants, journalists, professionals in the communication field, professionals in the healthcare field,

citizens.

Partners’ Involved: POLITO/PIED

Related Material: Web page of the event: http://goo.gl/AFKiG Slide deck: http://goo.gl/0ocp1

Conclusions:

Local excitement among public bodies involved in the initiative.

General interest to the audience, in particular with reference to the novel “Gov 2.0” paradigm embraced by Piedmont Region during the PADGETS campaign.

http://goo.gl/0zszb

http://goo.gl/OS2nr

http://goo.gl/AFKiG

http://goo.gl/0ocp1


Page 13 of 64

Appreciation from discussants for the attempt of PADGETS approach to make sense of the deluge of data generated by Social Media engagement.

Widespread optimism for future participatory initiatives leveraging the consolidated approach in other policy fields.

2.1.6 Meetings SMILE (Smart Mobility Inclusion Life & Health & Energy), 5th February 2013 – 28th June 2013, Torino – Italy

Objectives/Description: SMILE is a project meant to elaborate the strategic master plan of Turin Smart

City. In order to create a common ground among different stakeholders, the project has organized a

number of thematic working groups made up of experts belonging to universities, research centers,

private enterprises, local public bodies and not-for-profit organizations.

In the thematic working group devoted to inclusion, PADGETS pilot held in Piedmont Region in

collaboration with “Formazione 2.0” project has been recognized among the inspiring initiatives

driving the e-Participation roadmap. Furthermore, PADGETS platform itself has been selected in the list

of existing assets that Turin city has to systematically exploit in its journey towards smartness.

Participants: around 200 experts


Related Material: The final publication has yet to come.

Conclusions: Appreciation for the methodological approach underpinning the pilot and recognition of the potential to be exploited in larger-scale applications were evident among the participants.

Widespread optimism for future participatory initiatives leveraging the consolidated approach in other policy fields.

2.1.7 Conference: FP7 eGovernance and policy modelling projects. 27th January 2012, Sheffield – UK

Objectives/Description: How to make the cutting edge R&D accessible for real use. Conference for

organisations undertaking eGovernance projects with a focus on public participation

Participants: Elected Representatives (Local Administration/others), policy makers, researchers, other

practitioners, NGOs, Citizens

Partners’ Involved: Tech4I2 Ltd

Conclusions: Questions asked at the event and favourable feedback about the project received. Event

welcomed and a follow up workshop planned.

2.1.8 Workshop: policy making 2.0 – 1st April 2012 – Sheffield – UK


Page 14 of 64

Objectives/Description: Follow up workshop to a conference on 27th January 2012 for organisations

undertaking eGovernance projects with a focus on public participation



Partners’ Involved: Tech4i2 Ltd

Conclusions: Questions asked at the event and favourable feedback about the project received

2.1.9 Workshop: Digital Literacy, skills and inclusion – 3rd May 2012 – Seville – Spain

Objectives/Description: Workshop to discuss methods of enhance social inclusion and policy

enhancement using digital technologies





2.1.10 Workshop: Digital Literacy, skills and inclusion – 6th September 2012 – Seville – Spain







2.1.11 Workshop: Digital Literacy, skills and inclusion – 29th May 2013 – Granada – Spain








Page 15 of 64

2.1.12 Meetings, discussion and promotion of feedback about Padgets with UK local Authorities – August – September – Scunthorpe and Halifax – UK

Objectives/Description: Face to face meetings to elicit feedback about Padgets with the local

authorities in the UK that are the most active in supporting digital inclusion and citizen consultation.

Participants: Local Authority Officers



2.1.13 Samos 2012 Summit on “Open Data and Interoperability for Governance, Industry and Society”, 2nd – 6th July 2012, Samos (Greece)

Objectives/Description: More than 80 high level ICT experts and decision makers from 20 Countries

participated in the international Samos 2012 Summit on “Open Data and Interoperability for

Governance, Industry and Society”, that took place from the 2nd to the 6th of July 2012 in the island of

Samos, in Greece.

The 2012 Summit on Open Data and Interoperability was co-organised by the University of the Aegean,

The Greek Interoperability Centre of the National Technical University of Athens, the ENGAGE

eInfrastructure project (co-funded by the European Commission) and the ENSEMBLE Support Action

(under the auspices of the Future Internet Enterprise System (FinES) cluster of DG Connect), in order to

foster international cooperation and strive for a new research and practice agenda in open data,

collaborative governance, enterprise Interoperability and future internet systems.

With an emphasis on Open Data, Interoperability and new Participative Governance Model for the

public sector, the enterprise and within a connected inclusive society, the Samos Summit was a first

class opportunity to see, interact with and influence cutting edge European ICT research projects and

initiatives.

The Samos Summit was attended by more than 20 Countries, representing research and development

centres of Google, IBM, Microsoft, Intrasoft International, Engineering, TXT, Whitehall Reply, Athens

Technology Centre, Fraunhofer, Poznan Supercomputing Centre, Cycorp and more. Representatives

from several collective bodies and organisations joined the discussions and workshops of the Samos

Summit, including W3C, ISA (European Commission unit for Interoperability), EGI (European grid

infrastructure) the Hellenic Parliament and Greek, Austrian, Slovenian, Spanish, Italian public sector

and eGovernment units.

The key message of the Samos Summit, as presented in the Samos Declaration, put the emphasis on

the following actions:

Raise the legal and administrative barriers, which prevent the spreading of open data.

Support research on metadata, core vocabularies and visualization, as new ways of discovering

and using open data.

Promote innovation and entrepreneurship on open data applications for the public.


Page 16 of 64

Support open data use by science, in a global effort to reach evidence based decision making

on societal problems.

Promote scientific approaches in solving Interoperability issues, and especially the

Interoperability Scientific Foundations.

Strive for open data and interoperability “Killer – apps”, in order to illustrate the power of ICT

tools towards wider audiences.

Foster collaboration among scientific communities, industry, SMEs, public sector and citizens,

towards an ecosystem where the immense potential of open, interoperable data will be

exploited.

The above wishes and wills of the ICT research community have been endorsed by numerous

members of the community.

Agenda:https://pithos.grnet.gr/pithos/rest/[email protected]/files/Samos+2012+Summit+Agenda.

docx

Participants: More than 120 participants, Elected Representatives (Local Administration/others), policy

makers, researchers, other practitioners, NGOs, Citizens, students

Partners’ Involved: Aegean

Related Material: http://www.samos-summit.org/

Conclusions: During the session ”Academic and Research Directions in Open Data”, Ms Aggeliki

Androutsopoulou presented the PADGETS platform approach in modelling data from three different

types of analysis for policy formulation. She explained the methodology behind defining the needs and

ways of PADGETS visualisations and showcased some examples of data representation addressed to

policy makers.

During the workshop entitled “PADGETS/ NOMAD Workshops on Open Data Analytics” two partners

had the chance to present the status of PADGETS. Firstly, Professor E. Loukis, from the University of the

Aegean, gave a brief speech by presenting the project. He presented the aim of the project, which is to

categorize, represent and visualize the citizens’ feedback selected from the various social media, in

order to extract useful information and conclusions that will be forwarded to policy makers and reflect

citizens’ opinions and needs concerning several policy issues. He closed his presentation with a

comparison of PADGETS with a similar-scope project, named “NOMAD”, focusing mainly on the general

activities and participation quality and quantity of citizens and policy makers.

Thereafter, Lukasz Radziwonowicz from Fraunhofer FOKUS, Germany spoke about the PADGETS

project, gave briefly its main goals and went on by pointing out the two-way interaction that the

PADGETS project provides among citizens and policy makers. Citizens no longer are consumers of

information concerning policy making, but they take part actively by interacting with the policy

makers, expressing their opinions, changing and forming collaboratively the various proposed policies.

Then, he presented the technological parts and components that compose the PADGETS platform, as

well as the architecture behind and the mechanism for analysing all the gathered citizens’ opinions and

the corresponding decision support engine that is involved in this process. He continued with showing

the mobile application of the project, as well as some screenshots of its functionalities and operation.

He closed with a short demo of the PADGETS platform.

https://pithos.grnet.gr/pithos/rest/[email protected]/files/Samos+2012+Summit+Agenda.docx

https://pithos.grnet.gr/pithos/rest/[email protected]/files/Samos+2012+Summit+Agenda.docx

http://www.samos-summit.org/


Page 17 of 64

2.1.14 Transforming Government Workshop 2013 (tGov2013), 22nd – 23rd April 2013 – London – UK

Objectives/Description:

The workshop aimed at providing a common platform for academics and practitioners to discuss

original research highlighting issues related with technical, organizational, managerial and

socioeconomic aspects of both (e) and (t)-Government implementation and adoption.

During his talk, Enrico Ferro (POLITO) presented the main results of the Italian pilot conducted in the

framework of PADGETS.

Agenda: The agenda of the workshop is available in the Annexes Section

Participants: Mainly Academics, around 50


Related Material: The Presentation from the workshop can be found in the Annexes Section

Conclusions: Appreciation for the multidisciplinarity of the work conducted.

2.1.15 International Conference on Policy Making 2.0, 17th- 18th June 2013, Dublin, Ireland

Objectives/Description: On the 17th and 18th of June 2013 at Trinity College, Dublin, Ireland, the

Crossover project, together with UNDP, the Democratic Society and EurActiv, organised a conference,

exploring the emerging technologies and trends that are changing the way policy is made. Policy-

making 2.0 refers to a blend of emerging and fast developing technologies that enable better, more

timely and more participated decision-making in government. The aim of the conference was to cross-

fertilize projects to support community building and to learn from each other. Over these two days

many topics have been discussed including: open and big data, visual analytics, modelling and

simulation, collaborative governance and crowdsourcing, serious gaming, and opinion mining. There

was also a chance to submit an application for the Policy 2.0 prize. Its goal was to raise awareness and

consolidate the community about a new set of tools to support policy making, such as open and big

data, visualization, opinion mining, collaborative governance, modelling and simulation, serious

gaming. The event was free of charge and open to anyone with an interest in 21st century policy

making.

Agenda: The agenda of the conference is available in the following link http://www.crossover-

project.eu/ConferenceProgramme.aspx

Participants: Academics, Policy makers, Decision makers, Modellers, Policy analysts, Journalists, Data

analysts, Policy applications developers

Partners’ Involved: AEGEAN, ATC

Related Material: The programme brochure is available in the following link

http://www.crossover-project.eu/Portals/0/Conference%20programme.pdf

Conclusions: PADGETS has submitted its initiative to the policy-making 2.0 prize of the CROSSOVER

project. More than 50 applications from 5 continents have been submitted and the jury had a tough

time deciding the winner as the vast majority of submission was of high level. PADGETS was a prize

nominee for the policy-making 2.0 prize and among the top 10. PADGETS solution is a result of the

http://www.crossover-project.eu/ConferenceProgramme.aspx

http://www.crossover-project.eu/ConferenceProgramme.aspx

http://www.crossover-project.eu/Portals/0/Conference%20programme.pdf


Page 18 of 64

research conducted within the homonym EU research project, in the field of ICT for Governance and

Policy Modelling. The application is addressed to policy makers, who aspire to investigate public

opinion on candidate policy proposals going directly where citizens are on the web. PADGETS provides

a prototype service that utilizes social media technologies to boost public engagement enables cross-

platform publishing and content tracking and finally, provides decision support. This toolset allow

policy makers to graphically set up and manage policy campaigns to be deployed in Web 2.0 media in

order to spread policy deliberation in a systematic and innovative way. PADGETS offerings can be

summarized in three main functionalities:

Publishing policy messages in multiple social media simultaneously, using a single integrated

interface. Policy messages can be in the form that the respective Social Media supports, e.g. text,

image, video or polls that contain relevant information to the policy under discussion with the aim

to trigger citizens’ reaction.

Tracking and analysing citizens’ feedback on policy discussions in terms of social media interactions

(comments, likes, shares, re-tweets, etc.) in order to extract valuable information on the possible

policy formulation and implementation.

Visual representation of 3-stage results (Social Media Analytics, Opinion Mining Processing,

Simulation Results) to provide decision support for policy making.


Page 19 of 64

2.2 Publications

No. Title Actual dates

Type Type of audience Countries addressed

Partner Responsible/

involved

1 Conceptualizing Transparency on online social networks

1

2012 Scientific Publication

Published by Arvix.org

Scientific Community Worldwide UREG

2 An Analysis of Implemented and Desirable Settings for Identity Management on Social Networking Sites

2

2012 Scientific Publication Published by Springer


3 An Autonomous Social Web Privacy Infrastructure with Context-Aware Access Control

3


Published by Springer


4 Interdisciplinary Impact Analysis of Privacy in Social Networks

4


Published by Springer


5 Privacy Settings in Online Social Networks – Preferences, Perception, and Reality

5


Published by IEEE


6 Analyzing Settings for Identity Management on Social Networking Sites: Classification, Current State and Proposed Developments

6

2013 Scientific Publication Published by Elsevier


1 Netter, M. “Conceptualizing Transparency on online social networks

2 Riesner, M., Netter, M., Pernul, G. “An Analysis of Implemented and Desirable Settings for Identity Management on

Social Networking Sites” 3 Netter, M., Hassan, S., Pernul, G., “An Autonomous Social Web Privacy Infrastructure with Context-Aware Access

Control” 4 Netter, M., Herbst, S., Pernul, G., “Interdisciplinary Impact Analysis of Privacy in Social Networks”

5 Netter, M., Riesner, M., Weber, M., Pernul, G., “Privacy Settings in Online Social Networks - Preferences,

Perception, and Reality”. 6 Riesner, M., Netter, M., Pernul, G., “Analyzing Settings for Identity Management on Social Networking Sites:

Classification, Current State and Proposed Developments”


Page 20 of 64




involved

7 Evaluating Complex Forms of Social Media Use in Government

7

2013 Conference Proceedings

Researchers and practitioners in the field of public governance, policy makers

Worldwide POLITO AEGEAN

8 “Policy Gadgets for Urban Governance in the Era of Social Computing: An Italian Pilot on Telemedicine”

8

2013 Book Chapter Carlos Nunes Silva, “Citizen E-Participation in Urban Governance: Crowdsourcing and Collaborative Creativity”, IGI Global DOI: 10.4018/978-1-4666-4169-3

Researchers and

practitioners in the

field of public

governance, policy

makers


9 “Policy Making 2.0: from Theory to Practice”

9

2013 International Journal per review



10 “Towards rationalization of Social Media Exploitation in Government Policy – Making Process”

10

June July 2012

International Journal per review


Worldwide AEGEAN FOCUS

11 “Towards New Web 2.0 Based Multi Channel Approaches to e – participation”

11

2012 Book Chapter

Published by Emerald Publications


Worldwide AEGEAN

7 Enrico Ferro, Euripidis Loukis, Yannis Charalabidis, Michele Osella, “Evaluating complex forms of Social Media Use in

Government” 8 Enrico Ferro, Michele Osella, Yannis Charalabidis, Euripides Loukis, “Policy Gadgets for Urban Governance in the Era

of Social Computing: An Italian Pilot on Telemedicine” 9 Enrico Ferro, Euripidis Loukis, Yannis Charalabidis, Michele Osella, “Policy Making 2.0: from Theory to Practice”

10 Yannis Charalabidis, Robert Kleinfeld, Euripidis Loukis. “Towards rationalization of Social Media Exploitation in

Government Policy – Making Process” 11

Yannis Charalabidis, Robert Kleinfeld, Euripidis Loukis. “Towards rationalization of Social Media Exploitation in Government Policy – Making Process”


Page 21 of 64




involved

12 “Participative Public Policy Making Through Multiple Social Media Platforms Utilization”

12

July 2012 International Journal per review. Published by International Journal of Electronic Government Research


Worldwide AEGEAN

13 “Different Digital Moderated and non Moderated Mechanisms for Public Participation”

13

7/8June 2012

Conference Proceedings


Worldwide AEGEAN

14 “A System Dynamics Approach for complex Government Policy Design – Application in ICT Diffusion”

14

16/19 July 2012



Worldwide AEGEAN

15 “Analyzing the Centralised Use of Multiple Social Media by Government from Innovation Diffusion Theory Perspective”

15

17-19 September

2013



Worldwide POLITO, AEGEAN

2.2.1 Scientific Publication: “Conceptualizing Transparency on Online Social Networks”

According to social identity theory, each individual performs multiple and possibly conflicting roles in

everyday life by presenting different identity facets to different people and keeping those facets

consistent. This theory can be applied both to interaction in the physical world and on Online Social

Networks (OSN). Yet, on OSN, management of identity facets is limited by the granularity of the available

access control model and options such as groups (roles). As a result, inappropriate visibility of shared

personal items (permission) to contacts (users) threatens privacy as people lack a structured overview of

all user-permission assignments to recognize identity facets and erroneous visibility settings.

Role-Based Access Control (RBAC), a commonly used access control model in enterprises, is a different

research area that also deals with assigning permissions to users which are bundled to roles. Here, one

12

Yannis Charalabidis, Euripidis Loukis. “Participative Public Policy Making Through Multiple Social Media Platforms

Utilization” 13

Euripidis Loukis, Yannis Charalabidis, Vassiliki Diamantopoulou “Different Digital Moderated ad Non Moderated Mechanisms for Public Participation” 14

Euripidis Loukis, Yannis Charalabidis, Aggeliki Androutsopoulou “A System Dynamics Approach for complex Government Policy Design – Application in ICT Diffusion” 15

Enrico Ferro, Euripidis Loukis, Yannis Charalabidis, Michele Osella “Analyzing the Centralised Use of Multiple Social Media by Government from Innovation Diffusion Theory Perspective”


Page 22 of 64

challenge for large enterprises is to define consistent roles and find errors in existing user-permission

assignments. To improve understanding, approaches to graphically present user-permission assignments,

such as Visual Role Mining, have emerged. Visual Role Mining uses a matrix visualization, with rows

representing users (u1, ..., un) and permissions (p1, ..., pn) being depicted as columns. A cell cij is colored if

user ui possesses permission pj. Rows and columns are reordered to obtain clusters of adjoined

permissions. To define roles, this approach relies on human cognitive abilities to discover clusters, which

can be treated as role candidates, as well as to detect missing or excessive permissions.

http://tinytocs.org/vol1/papers/tinytocs-v1-netter.pdf

2.2.2 Scientific Publication: “An Analysis of Implemented and Desirable Settings for Identity Management on Social Networking Sites”

To address privacy threats stemming from interacting with other users on Social Networking Sites (SNS),

effective Social Identity Management (SIdM) is a key requirement. SIdM refers to the deliberate and

targeted disclosure of personal attribute values to a subset of one’s contacts on SNS. While a variety of

privacy-enhancing approaches have been proposed, these are often isolated solutions that lack

integration into a reference framework that states the requirements for successfully managing one’s

identity. In this paper, a reference framework of existing and desired SIdM settings is derived from identity

theory, literature analysis, and existing SNS. Based thereupon, we examine the SIdM capabilities of

prevalent SNS and highlight possible improvements.

Full article: http://dl.acm.org/citation.cfm?id=2372859.2373153&coll=DL&dl=GUIDE&CFID=172021303

2.2.3 Scientific Publication: “An Autonomous Social Web Privacy Infrastructure with Context-Aware Access Control”

The rise of online social networks (OSNs) has traditionally been accompanied by privacy concerns. These

typically stem from facts: First, OSN service providers' access to large databases with millions of user

profiles and their exploitation. Second, the user's inability to create and manage different identity facets

and enforce access to the self as in the real world. In this paper, we argue in favour of a new paradigm,

decoupling the management of social identities in OSNs from other social network services and providing

access controls that take social contexts into consideration. For this purpose, we first propose Priamos, an

architecture for privacy-preserving autonomous management of social identities and subsequently

present one of its core components to realize context-aware access control. We have implemented a

prototype to evaluate the feasibility of the proposed approach.

Full article: http://www.springerlink.com/content/t67045m80368u717/

2.2.4 Scientific Publication: “Interdisciplinary Impact Analysis of Privacy in Social Networks”

The rise of the social web has traditionally been accompanied by privacy concerns. Research on social web

privacy has been conducted from various directions including law, social and computer sciences

contributing to the body of literature. In this chapter, we argue for an interdisciplinary approach to

capture the multidimensional concept of privacy. For this purpose, we propose a three-layered framework

to systematically analyse the privacy impact of various research directions. Subsequently, we conduct an

http://tinytocs.org/vol1/papers/tinytocs-v1-netter.pdf

http://dl.acm.org/citation.cfm?id=2372859.2373153&coll=DL&dl=GUIDE&CFID=172021303

http://www.springerlink.com/content/t67045m80368u717/


Page 23 of 64

interdisciplinary literature analysis, highlighting areas for improvement as well dependencies between

different research directions.

Full article: http://link.springer.com/chapter/10.1007/978-1-4614-4139-7_2

2.2.5 Scientific Publication: “Privacy Settings in Online Social Networks - Preferences, Perception, and Reality”

To approach privacy threats stemming from interacting with other users on Online Social Networks (OSN),

effective Social Identity Management (SIdM) is a key requirement. SIdM refers to the deliberate and

targeted disclosure of personal information to a subset of one’s contacts on OSN. Yet, unlike the physical

world, SIdM on OSN is compromised by unavailable or insufficient settings as well as by properties of

mediated communication (e.g. persistence). In this paper, we employ a novel approach based on the

participants' Facebook profile content to study privacy settings in OSN. Our results indicate a mismatch

between perceived, preferred, and actual settings that can be deduced to a lack of awareness and control

by the user.

2.2.6 Scientific publication: “Analyzing Settings for Identity Management on Social Networking Sites: Classification, Current State and Proposed Developments”

The rising prevalence of Social Networking Sites (SNS) and their usage in multiple contexts poses new

privacy challenges and increasingly prompts users to manage their online identity. To address privacy

threats stemming from interacting with other users on SNS, effective Social Identity Management (SIdM)

is a key requirement. It refers to the deliberate and targeted disclosure of personal attribute values to a

subset of one's contacts on SNS. Features and settings to perform SIdM have been proposed and

subsequently implemented partly by some SNS. Yet, these are often isolated solutions that lack

integration into a reference framework that states the requirements for successfully managing one's

identity. In this article, such a reference framework of existing and desired SIdM settings is derived from

identity theory, literature analysis, and existing SNS. Based thereupon, we examine the SIdM capabilities

of prevalent SNS and highlight possible improvements. Lastly, we reason about developing a metric to

compare the capability of SNS in regards to their support for SIdM objectively.

2.2.7 Conference Proceedings “Evaluating Complex Forms of Social Media Use in Government” 19th Americas Conference on Information Systems – Chicago, Illinois, USA

Government agencies gradually start moving from simpler to more sophisticated and complex forms of

social media use, which are characterized by higher technological and political complexity. It is quite

important to evaluate systematically these efforts based on sound theoretical foundations, in order to

maximize our learning from them. In this direction this paper outlines and evaluates a complex form of

automated and centrally managed combined use of multiple social media by government agencies for

promoting participative public policy making. The evaluation framework includes both technological

evaluation based on the software platforms and ecosystems theory, and political evaluation based on

wicked problems theory. It has been used for the evaluation of a pilot application of the above approach

for conducting a consultation campaign concerning the large scale application of a telemedicine program

http://link.springer.com/chapter/10.1007/978-1-4614-4139-7_2


Page 24 of 64

in Piedmont, Italy, revealing both considerable potential and strengths, but also at the same time some

notable problems and weaknesses as well.

2.2.8 Scientific publication: “Policy Gadgets for Urban Governance in the Era of Social Computing: An Italian Pilot on Telemedicine”

The chapter introduces the concept of policy gadgets that may be expressed as the combined use of

computer simulations and social media in policy making. Such a concept is exemplified by providing the

description of an Italian campaign on telemedicine, launched by the regional government of Piedmont (IT)

in the context of an international research project named PADGETS (www.padgets.eu). Also, some

preliminary results are presented, which are very encouraging. The use of such instruments in urban and

regional policy making may generate significant advantages in terms of conveying society’s inputs to policy

makers, by providing them with a set of concise, fresh and relevant data in a cost effective and easily

understandable way.

Article can be found at the following URL: http://www.igi-global.com/book/citizen-participation-urban-

governance/74378

2.2.9 “Policy Making 2.0: from Theory to Practice”

Government Agencies are gradually moving from simpler towards more sophisticated and complex

practices of social media use, which are characterised by important innovations at the technological,

political and organisational level. This paper intends to provide two contributions to the current discourse

about such advanced approaches to social media exploitation. The first is of practical nature and has to do

with assessing that strengths and the potential and at the same time the weaknesses and the challenges,

of a centralized cross-platform approach to social media exploitation by government agencies in their

policy making process. The second contribution is of theoretical nature and consists of in the development

of a multi-dimensional framework for an integrated evaluation of such advanced practices of social media

exploitation in public policy making processes from technological, political and organizational perspectives,

which is based on theoretical foundations from various different domains. The proposed framework is

applied for the evaluation of a pilot consultation campaign conducted in Italy using multiple social media

based on the above approach, concerning the large scale application of a telemedicine programme, in the

context of an international research project named PADGETS (Policy Gadgets Mashing Underlying Group

knowledge in Web 2.0 Media) and leading to interesting insights.

2.2.10 “Towards rationalization of Social Media Exploitation in Government Policy – Making Process”

There has been significant research on practice oriented towards the rational exploitation of the rapidly

expanding social media by private sector enterprises. However, much less research and practice have been

done in this area with respect to the public sector. This paper explores advanced forms of rational

exploitation of social media in government policy- making processes, aiming to strengthen and widen

participation of and interaction with citizens, concerning the new or existing public policies and services.

The proposed approach is based on a platform, which can publish policy-related content and micro

http://www.igi-global.com/book/citizen-participation-urban-governance/74378

http://www.igi-global.com/book/citizen-participation-urban-governance/74378


Page 25 of 64

applications towards multiple social media simultaneously also collect data on citizens’ interaction with

them (e.g. views, comments, rating, votes etc…) using the application programming interfaces (API) of the

targeted social media. The information gathered through social media will undergo various type of

advanced processing (e.g. access analytics, opinion mining, simulation modelling) in order to extract

synthetic conclusions from them and provide a substantial support to government policy makers, always

respecting data privacy guidelines. In addition, an extension of this stimulated/guide crowdsourcing

approach is presented, based on “non moderated crowdsourcing” by government agencies. The above

approach allows a more advanced and rational exploitation of social media by government for supporting

evidence based decision and policy making.

URL of the article: http://www.epractice.eu/files/Journal_Volume%2016-Interactiv_Final_9_0.pdf

2.2.11 “Towards New Web 2.0 Based Multi Channel Approaches to e – participation”

Purpose: Current e-participation approaches of government agencies are based on a ‘single channel’

having usually the form of an ‘official’ e-participation space. However, the outcomes of these approaches

so far have been below the initial expectations concerning both the quantity and the quality of citizens’

participation. The emergence and wide penetration of Web 2.0 social media offers big opportunities for

overcoming this problem, and proceeding to a second generation of broader and more inclusive e-

participation. This chapter describes a methodology for the efficient exploitation of multiple Web 2.0

social media by government agencies, which can be the basis of new more sophisticated ‘multi-channel’ e-

participation approaches.

Methodology/approach: Taking into account the developments in three core technological areas

(application programming interfaces of social media, opinion mining and simulation modeling) a

methodology is constructed for the efficient exploitation of multiple Web 2.0 social media for e-

participation purposes and the advanced processing of citizens’ contributions.

Findings: The above objectives can be achieved through a central platform which enables posting content

and deploying micro web applications (termed as ‘Policy Gadgets’ – Padgets) to multiple popular Web 2.0

social media simultaneously, collecting users’ interactions with them (e.g. views, comments, ratings, votes,

etc.) in an efficient manner using application programming interfaces (API), and making various types of

advanced processing and integration of these interactions (calculation of useful analytics, opinion mining

and forecasting future trends through simulation modeling) .

Research limitations: The proposed methodology has not yet been validated in real life pilot applications.

However, this is in progress as part of international research cooperation.

Practical/Social implications: The above methodology can be the basis for a major transformation of the

current government agencies’ ‘single channel’ approaches to e-participation towards more advanced and

sophisticated ‘hybrid’ multi-channel ones, which can reach and involve more and diverse citizens’ groups.

http://www.epractice.eu/files/Journal_Volume%2016-Interactiv_Final_9_0.pdf


Page 26 of 64

Originality/value: Most of the research that has been conducted for the development of methodologies

and information systems for the exploitation of web 2.0 social media is focused mainly on the private

sector, while limited research has been conducted for the public sector. This chapter contributes to filling

this research gap, presenting a methodology based on a central information system enabling the efficient

exploitation of multiple web 2.0 social media by government agencies for widening and intensifying their

interaction with society.

URL of the Article:

https://pithos.grnet.gr/pithos/rest/[email protected]/files/PADGETS_Aegean_Publications/Charal_Lou

kis_BookChapter_web2_multich_epart:pdf

2.2.12 “Participative Public Policy Making Through Multiple Social Media Platforms Utilization”

This paper describes the research concerning the systematic, intensive and centralized web 2.0 social

media exploitation by government agencies for widening and enhancing participative public policy making,

which is conducted as part of the research project PADGETS (‘Policy Gadgets Mashing Underlying Group

Knowledge in Web 2.0 Media’) partially funded by the European Commission. The proposed approach is

based on a central system, which publishes various types of policy-related content (e.g., short text long

text, images, video) and micro-applications in multiple social media simultaneously, and also collects from

them and processes data on citizens’ interactions (e.g., views, comments, ratings, votes, etc.). This poses

difficult research questions and challenges, both technical (analysis and exploitation of social media

application programming interfaces (APIs), appropriate design of the central system architecture,

processing and integrating the large amounts of collected citizens’ interaction data) and also non-technical

(investigation of the value generated by this approach, preconditions for its effective application by

government agencies), which are researched in the project. Some first findings on them are presented and

discussed.

URL of the article: https://pithos.grnet.gr/pithos/rest/[email protected]/files/PADGETS_Aegean_Publications/JEGR_Padgets_Paper.pdf.

2.2.13 “Different Digital Moderated ad Non Moderated Mechanisms for Public Participation” – European Mediterranean Conference on Information Systems (EMCIS) 2012, Munich – Germany

Several off-line mechanisms have been developed and applied for the participation of citizens in

government policy making and services design. The increasing adoption of ICT, and especially the Internet,

by individuals allows the development of a new generation of digital mechanisms for public participation

(e-participation). The dominant digital mechanism has been in the last ten years the development of

official e-participation websites by government agencies, which provide to the citizens information on

government activities and also policies and services under formulation, and allow them to participate in

https://pithos.grnet.gr/pithos/rest/[email protected]/files/PADGETS_Aegean_Publications/Charal_Loukis_BookChapter_web2_multich_epart:pdf

https://pithos.grnet.gr/pithos/rest/[email protected]/files/PADGETS_Aegean_Publications/Charal_Loukis_BookChapter_web2_multich_epart:pdf

https://pithos.grnet.gr/pithos/rest/[email protected]/files/PADGETS_Aegean_Publications/JEGR_Padgets_Paper.pdf

https://pithos.grnet.gr/pithos/rest/[email protected]/files/PADGETS_Aegean_Publications/JEGR_Padgets_Paper.pdf


Page 27 of 64

relevant consultations in electronic fora. However, the effectiveness of this mechanism has been much

lower than expectations. In this paper are presented three different digital mechanisms for public

participation, which have been developed by the authors as part of European research projects. The first

of them is based on the use of structured e-forum, in which citizens can enter only annotated postings

according to a predefined discussion ontology. The second is based on the use of a central platform which

can publish policy-related content and micro-applications to multiple social media simultaneously, and

also collect and process data on citizens’ interaction with them (e.g. views, comments, ratings, votes, etc.).

While the previous mechanisms were moderated by government, the third one – still under development

as part of the European research project NOMAD – is non-moderated. It is based on the search by

government agencies for content on a public policy under formulation, which has been created in

numerous social media and other sources (e.g. blogs and micro-blogs, news sharing sites, online forums,

etc.) by citizens freely, without any government initiation, stimulation or moderation, and the advanced

processing of this content.

URL of the article: https://pithos.grnet.gr/pithos/rest/[email protected]/files/PADGETS_Aegean_Publications/EMCIS_2012_Different_Mechanisms_Digital_Participation.pdf

2.2.14 “A System Dynamics Approach for complex Government Policy Design – Application in ICT Diffusion” – 9th International Conference on Modelling, Simulation and Visualization Methods (MSV’12), USA

In order to achieve e-governance, we are in need of new and more advanced tools, specifically designed

towards supporting the policy making procedure. The purpose of this paper is to investigate the

perspectives, provided by the development of decision support tools, to confront complex eGovernment

phenomena. The analysis is performed using a System Dynamics simulation model that enables policy

makers to investigate the estimated impact of planned government initiatives. Simulation applies on the

diffusion of Internet and Communication Technology. The development of the model, made in

collaboration with the Observatory for the Greek Information Society, addresses the digital divide in

Greece. Data from the i2010 initiative indicators have been used for the simulation. The results, arising

from the execution of alternative scenarios, indicate the parameters to be changed through the

implementation of actions to have the best impact on society.

URL of the article:

http://elrond.informatik.tu-freiberg.de/papers/WorldComp2012/MSV3005.pdf

2.2.15 Scientific Publication: “Analyzing the Centralised Use of Multiple Social Media by Government from Innovation Diffusion Theory Perspective”, (ePart 2013, Koblenz, Germany)

Governments have started increasingly using web 2.0 social media as a new channel of interaction with

citizens in various phases of public policies lifecycle. In this direction they have started moving from

https://pithos.grnet.gr/pithos/rest/[email protected]/files/PADGETS_Aegean_Publications/EMCIS_2012_Different_Mechanisms_Digital_Participation.pdf

https://pithos.grnet.gr/pithos/rest/[email protected]/files/PADGETS_Aegean_Publications/EMCIS_2012_Different_Mechanisms_Digital_Participation.pdf

http://elrond.informatik.tu-freiberg.de/papers/WorldComp2012/MSV3005.pdf


Page 28 of 64

simpler forms of exploitation of these strong bi-directional communication channels to more complex and

sophisticated ones. These attempts constitute important innovations for government agencies, so it is

necessary to analyze them from this perspective as well. This paper analyzes an advanced form of

centralised use of multiple social media by government agencies from this perspective, using the well

established Diffusion of Innovations Theory of Rogers. It is based on a pilot application of the above

approach for conducting a consultation campaign in multiple social media concerning the large scale

application of a telemedicine program of the Piedmont Regional Government, Italy. It has been concluded

that this approach has the fundamental preconditions for a wide diffusion (relative advantage,

compatibility with existing values and processes, reasonable complexity, trialability and observability), at

least in government organizations having a tradition of bi-directional communication with citizens in all

phases of policy making, and also some experience in using social media for this purpose.

URL of the article:

https://pithos.grnet.gr/pithos/rest/[email protected]/files/PADGETS_Aegean_Publications/Analyzing_

the_Centralised_Use_of_Multiple_Social_Media_by_Government_from_Innovations_Diffusion.pdf

2.3 Project Presentations

Actual dates

Type/Place

Type of Audience

Countries

addressed

Size of

audience

Partner

responsible

involved

24/04/2012 Project presentation

during Net-Eucen

workshop on

sustainable urban

mobility “Mobilità

Metropolitana:

scenari sostenibili

per la Città di Roma”

Research &

developers with a

focus on e-Gov;

university “La

Sapienza”, citizens

Italy 50 WHL

17-20/04/2012 Project presentation

within Enel internal

tutorial on Social

Media Marketing

Research &

developers with Enel

IT departments

Enel

operations,

IT and

marketing

dept.

100 WHL

16-18/12/2012 Project presentation

at IT-SA exhibition

Nurenberg –

Research &

practitioners with a

focus on security;

Exhibition

visitors from

all over the

7000 UREG

https://pithos.grnet.gr/pithos/rest/[email protected]/files/PADGETS_Aegean_Publications/Analyzing_the_Centralised_Use_of_Multiple_Social_Media_by_Government_from_Innovations_Diffusion.pdf

https://pithos.grnet.gr/pithos/rest/[email protected]/files/PADGETS_Aegean_Publications/Analyzing_the_Centralised_Use_of_Multiple_Social_Media_by_Government_from_Innovations_Diffusion.pdf


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Germany citizens world

22/02/2013 Project Presentation

at Info-day on Open

and Collaborative

Governance at NCSR

Demokritos, Athens

Enterprises,

Universities,

Government

Agencies, NGO

members

Greece 70 AEGEAN

29/03/2013 Project presentation

at Faculty of Social

Sciences, Ljubljana

Students Slovenia 50 CeGD

2.3.1 Project presentation during NET-EUCEN workshop on sustainable urban mobility

Objectives/Description: Project presentation during Net-Eucen workshop on sustainable urban mobility

“Mobilità Metropolitana: scenari sostenibili per la Città di Roma”. Presentation of the Padgets concept and

initiative to foster and implement participation along decision making process relevant to socially subjects

and topics of social interest.

Participants: Research & developers with a focus on e-Gov; university “La Sapienza”, citizens


Conclusions: Questions asked at the event and favourable feedback about the project received.

2.3.2 Project presentation within Enel internal tutorial on Social Media Marketing

Objectives/Description: Presentation of the Padgets concept and initiative to foster and implement

participation along decision making process relevant to subjects and topics of social interest

Participants: Research & developers with Enel IT departments



2.3.3 Project presentation at IT-SA exhibition – Nurenberg – Germany

Objectives/Description: Presentation of the Padgets concept and initiative to foster and implement

participation along decision making process relevant to subjects and topics of social interest

Participants: Research & practitioners with a focus on security; citizens

Partners’ Involved: UREG

Related Material: A photo from the exhibition can be found in the Annexes section



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2.3.4 Project Presentation at Info-day on Open and Collaborative Governance at NCSR Demokritos, Athens

Objectives/Description: The aim of the “Info-day on Open and Collaborative Governance” was the

presentation of innovative best practices and research approaches in the field of Open and Collaborative

Governance. Project PADGETS was presented during the discussion on acts and initiatives taking place in

Greece to take advantage of applications and added value services on Open and Collaborative

Governance.

Participants: 70

Partners’ Involved: AEGEAN

Related Material: A photo from the exhibition can be found in the Annexes section (Figure 23)

Conclusions: Questions asked at the event and favourable feedback about the project received.

2.3.5 Project presentation at Faculty of Social Sciences, Ljubljana

Objectives/Description: Centre for eGovernance Development (CeGD) together with Institute for

eParticipation was invited to present practical cases of ICT projects to students of Internet practicum

module on Faculty of Social Sciences, University of Ljubljana. Anja Polajnar from CeGD presented – the

Padgets project and Padgets application to students of Communication science and their supervisor. Also

the practical use of the Padgets platform was shown to the students.

Participants: 50 students

Partners’ Involved: CeGD

Related Material: Photos from the exhibition can be found in the Annexes section

Conclusions: Students and the supervisor also expressed that Padgets was easy to use and that they will

use it in the future for direct communication with policy-makers


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3. Dissemination Material and other Means of dissemination

3.1 PADGETS 2nd Brochure PADGETS has produced a two-fold printed and electronic brochure that reflects the results of the project.

This brochure presents the PADGETS Platform Deployment, the PADGETS Platform Features, PADGETS

Applications as well as PADGETS Pilots. Furthermore, the PADGETS consortium partners and contact

details are depicted in the brochure. The Brochure is available in English and can be downloaded from the

Website.

By being both a printed and electronic brochure, the PADGETS brochure enables the consortium partners

to use (Print-On-The-Go) the brochure in dissemination events and workshops, as well as to disseminate it

through their respective websites.

This brochure has already been distributed in the 13th Bled Forum on Europe Foresight Conference

organized by Bled Forum on Europe Association and Regional Foundation – Centre for eGovernance

Development for South East Europe (CeGD) which was held in Bled, Slovenia on the 29th – 30th of March

2012 as well as in the Samos 2012 Summit on Open Data and Interoperability, held in Samos, Greece on

the 2nd – 4th July 2012. Moreover, the University of Regensburg (UREG) distributed the brochure to the

IT-SA Security Expo, held in Nuremberg, Germany on the 16th – 18th October 2012.

The design and look of the PADGETS 2nd brochure appears in the Annexes section.

3.2 PADGETS 2nd Newsletter The 2nd PADGETS Newsletter has been released in March 2012 (see Annexes). The objective of this

newsletter was to inform the interested parties and stakeholders about the latest Project News. In

addition, the newsletter aimed at informing about the activities performed by PADGETS and activities in

which PADGETS was involved. Furthermore, the newsletter contained contact info (e-mail and web

details), the consortium members as well as the presence of PADGETS on major social networking and

content platforms. This issue was sent to more than 3500 recipients.

3.3 PADGETS 3rd Newsletter The 3rd PADGETS Newsletter has been released in June 2013 (see Annexes). The objective of this

newsletter was to inform the interested parties and stakeholders about the latest Project News. In

addition, the newsletter aimed at informing about PADGETS pilots execution as well as upcoming or

performed activities by the project (participation in events, conferences, workshops and publications).

Furthermore, the newsletter contained contact info (e-mail and web details), the consortium members as

well as the presence of PADGETS on major social networking and content platforms.


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3.4 PADGETS Press Release A Press Release (English and Greek version) which offers information about PADGETS nomination among

the 10 best Policy – Making 2.0 applications, in the international competition organized by the

CROSSOVER project and presented at the International Conference on Policy Making 2.0, has been drafted

on June 2013. Furthermore, an overview of PADGETS application and its availability is presented. The

Greek version of the press release has been published to numerous electronic magazines and daily

electronic newsletters as well as to technological, economical and communication websites and portals

while the English one has been disseminated through partners' networks and published in project's social

media channels.

The design and look of the PADGETS Press Release in English and Greek version appears in the Annexes

section.

3.5 PADGETS 2nd Roll-up PADGETS has produced a 2nd Stand Roll-up 2.00m x 1.00m that reflects the scope of the project. The Roll-

up presents PADGETS features and pilots. This roll-up has been designed to be used in relevant

dissemination activities during PADGETS project’s life cycle.

The design and look of the PADGETS 2nd Roll-up appears in the Annexes section.

3.6 PADGETS USB PADGETS has produced USB Flash Drives where the logo and website URL is reflected for further

dissemination of the project. The USB Flash Drives have been distributed to PADGETS Review Meeting in

Brussels on February 2012 as well as to the Samos 2012 Summit on July 2012.

The design and look of the PADGETS USB Flash Drives appears in the Annexes section.

3.7 PADGETS Blog posting The project team has launched its own blog since the first months of the project in order to promote the

outcomes and lessons learned of the project to the community. A representative screenshot of the

PADGETS blog is provided below.

http://www.crossover-project.eu/InternationalConferenceonPolicyMaking20.aspx


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Figure 1: PADGETS Blog

3.8 PADGETS Social Media Great emphasis has been placed by the project team to exploit Social Media in order to enable a more

active dissemination towards the Web2.0 community. In this context, the presence of the project on

major social networking and content platforms has been established from the early stages. The project

team is using these channels by contributing content and creating “buzz”, i.e. recommending them to

members of their social networks.

3.8.1 PADGETS Facebook Page

PADGETS has opened a Fan Page [https://www.facebook.com/padgetsEU?ref=ts] from the early stages of

the project. This Facebook Page has become an open forum of exchange and discussion on PADGETS

results and developments. It has currently 151 Fans.

https://www.facebook.com/padgetsEU?ref=ts


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Figure 2: PADGETS Facebook Fan Page

3.8.2 PADGETS Twitter Feed

As micro-blogging is a powerful social media to diffuse information amongst interested audiences,

PADGETS has opened a Twitter account [https://twitter.com/padgetsEU] from the early stages of the

project. PADGETS has 247 followers.

https://twitter.com/padgetsEU


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Figure 3: PADGETS Twitter Feed

3.8.3 PADGETS LinkedIn Page

PADGETS has opened its own group in LinkedIn [http://www.linkedin.com/groups/PADGETS-

2594119?trk=myg_ugrp_ovr&gid=2594119] from the early stages of the project. It has 111 members and

has posted messages, including project results, news from other Projects working in the field of ICT for

Governance and Policy Modelling.

http://www.linkedin.com/groups/PADGETS-2594119?trk=myg_ugrp_ovr&gid=2594119

http://www.linkedin.com/groups/PADGETS-2594119?trk=myg_ugrp_ovr&gid=2594119


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Figure 4: PADGETS Group in LinkedIn

3.9 PADGETS website The PADGETS website (www.padgets.eu) has been designed and became publicly available from the first

months of the project. Constituting a fully functional and user-friendly web interface, it served as a main

dissemination tool of the project.

The site comprised areas with different access rights, a public one presenting information on the project

and a private one (password protected) for the consortium to exchange project internal documentation

(meeting minutes, deliverables, etc.).

The project website has been regularly updated during all the project lifetime. Certain modifications have

been made in the Home page of the website by adding more information about PADGETS Platform

features and pilots. Moreover, the results page has been enriched to present the main Assets of the

project as well as an overview of the Pilots execution within the project and the expected impact that

PADGETS brings to the relevant stakeholders. In addition, PADGETS MOBILE App and PADGETS WEB App

for Citizens are available in the website as well as a video presenting the platform. Finally, an Evaluation

survey (on-line questionnaire) is available to the public for evaluating PADGETS Application.

http://www.padgets.eu/


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Figure 5: PADGETS Website


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The website from its launch until now has 5.428 Unique Visits out of a total of 8.490 Visits and 23.336

Pageviews.

Figure 6: Visits

Figure 7: Visits from various countries


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Figure 8: Top 10 visiting countries

Figure 9: Traffic Source


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4. Project Liaison Activities The following projects have been identified as highly related to PADGETS for one or more of the following

reasons:

They run either under ICT for Governance and Policy Modelling with PADGETS

Members of the PADGETS consortium are also strongly involved in them

They are relevant FP7 projects

Table 1: Projects related to PADGETS

Project Logo Project Title Liaison Activities

CROSSROAD – A Participative

Roadmap for ICT Research in

Electronic Governance and Policy

Modelling

The project was closing the

last year. Nevertheless the

roadmap coming from

Crossroad project has been

taken into consideration from

PADGETS.

WEGOV – Where eGovernment

meets the eSociety

Collaboration in social media

(common posts and

discussions). Co-organisation

of the Samos 2011 Summit

Session on social government.

Communication of

experiences in privacy issues.

UbiPOL – Ubiquitous Participation

Platform for POLicy Making

Co-organisation of the eGOV

2011 Policy Modelling

workshop at Delft.

Cockpit – Citizens Collaboration and

Co-Creation in Public Sector Service

Provision

Meeting that took place in

Athens (10/10/2011)

between ATC, NTUA and

Aegean. The purpose of the

meeting was to exchange

knowhow regarding the

technical issues of the opinion

mining polarity engine;

Co-organisation of the Samos

Summit 2011 together with

PADGETS and ENSEMBLE FP7

project;

A conference call was

arranged on February 2013

between NTUA, ATC and


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AEGEAN for demonstrating

the ICT applications, exchange

knowhow and share views on

how participation can be

enhanced during the pilot

phases of the projects; ATC

demonstrated opinion mining

polarity engine focusing on

the latest updates

IMPACT – Integrated Method for

Policy making using Argument

modelling and Computer assisted

Text analysis

Yannis Charalabidis in the

scientific committee of

IMPACT. Possible

coordination in the area of

text analysis.

OCOPOMO – Open Collaboration

for Policy MOdelling

Review of public material in

the area of policy modeling /

policy cycles. Co-organisation

of the eGOV 2011 Policy

Modelling workshop at Delft.

Positive Spaces – Policy Simulation

in Virtual Spaces

Meeting that took place in

Athens (07/11/2011)

between ATC, NTUA and

Aegean. The purpose of the

meeting was to exchange

views on legal restrictions

that raise from the terms &

conditions of the Social

Networks sites;

Exchange views on how to

enhance participation and

create user communities;

A conference call was

arranged on October 2012 for

demonstrating the ICT

applications, exchange




phases of the projects; ATC

presented the latest updates

on legal restrictions raising


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from the terms & conditions

of the Social Networks sites.

The two projects cooperated

in engagement activities and

shared end users. A meeting

was held between AEGEAN

and the Hellenic Parliament

with the PADGETS pilot users.

e-CODEX – e-Justice

Communication via Online Data

Exchange

Communication has been

established between the two

projects;

Exchange of dissemination

materials;

Next Steps: Arrange a

common technical workshop

for demonstrating the ICT

applications, exchange




phases of the projects;

Webinos – Secure Web Operating

System Application Delivery

Environment

Share common partners on

the projects. Exchange of

technical view especially

relatively to social media.

CROSSOVER – Bridging

Communities for Next Generation

Policy-Making

PADGETS case and related

apps description have been

submitted to the CROSSOVER

database; Participation of

PADGETS to the International

Conference on Policy Making

2.0, Dublin, Ireland, June 17-

18, 2013, organized by

COSSOVER project

ENGAGE – An Infrastructure for

Open Linked Govermental Data

Provision towards Research

Communities and Citizens

Co-organisation of the Samos

Summit 2013 together with

PADGETS and NOMAD

projects on Social Media

policy making.


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NOMAD – Policy Formulation &

Validation through non-moderated

crowd-sourcing

Co-organisation of the

Workshop on Open Data

Analytics within Samos 2012

Summit is co-organising the

4th Samos Summit on Digital

Innovation for Government,

Business and Society. The two

projects have the same

coordinator and common

partners and Views

exchanged on Opinion Mining

methods.


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5. Future Planned Activities

5.1 Samos 2013 Summit on Digital Innovation for Government, Business and Society

Objectives/Description: The 4th Samos Summit on Digital Innovation for Government, Business and

Society will be held in Samos, Greece on July 1 – 5, 2013. Main topics of the Samos 2013 Summit

include:

Policy modelling

Collaborative Governance

Collective awareness platforms

Big, Open and Linked Data

Complex societal problem solving

Digital enterprise and Factory of the Future

Digital youth entrepreneurship

Horizon 2020 programme

The 4th Samos Summit, on Digital Innovation for Government, Business and Society offers an

unprecedented opportunity to see, interact with and influence cutting-edge European ICT research

projects and initiatives. Attended by high caliber experts from research, administrations and

enterprises, the Samos 2013 Summit focuses on the newest developments of Information and

Communication Technologies and innovative applications in the context of the public and private

sector.

Agenda:

https://pithos.grnet.gr/pithos/rest/[email protected]/files/Samos2013Summit_Agenda.docx

Expected Participants: http://www.samos-summit.org/ (on participants’ link)

Partners’ Involved: Aegean

Related Material: http://www.samos-summit.org/

https://pithos.grnet.gr/pithos/rest/[email protected]/files/Samos2013Summit_Agenda.docx




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6. Conclusions Quite a good number of project presentations, workshops, interventions to congresses, international

meetings and, on the purpose events as well as participation to larger events made it possible for all the

partners to properly disseminate the PADGETS concepts and the potentials of the whole PADGETS

Platform both for the purposes envisaged for the present project as well as for a number of future uses.

It is undeniable, in fact, that wherever the project has been presented or its concepts described along

publications, a great interest arose both within the technical scientific community and on the decision

maker’s side. Among the partners PIED is already thinking of using the Platform after the project

conclusion for own administrative purposes and to plan the Digital Agenda of the Regional Administration.


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ANNEXES

Figure 10: Invitation to the Workshop “Decision Support Systems for Policy Makers”


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Figure 11: PADGETS 2nd Brochure (Cover page)


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Figure 12: PADGETS 2nd Brochure (Inside page)


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Figure 13: PADGETS 2nd Newsletter


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Figure 14: PADGETS 3rd Newsletter


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Figure 15: PADGETS Press Release, English Version


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Figure 16: PADGETS Press Release, Greek Version


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Figure 17: PADGETS 2nd Roll-up


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Figure 18: PADGETS USB Flash Drives


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Figure 19: tGov2013 Workshop Agenda


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Figure 20: PADGETS presentation at tGov2013 Workshop


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Figure 21: IT-SA exhibition

Figure 22: Presentation of PADGETS Application to students in Ljubljana


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Figure 23: Presentation of PADGETS Application to students in Ljubljana

Figure 24: Presentation of Padgets Application to students in Ljubljana


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Figure 25: Project Presentation at Info-day on Open and Collaborative Governance at NCSR Demokritos, Athens


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Figure 26: : PADGETS presence in the “South in talk” event, organized by MEP Marilena Kopa, within the Greek pilot

Documents

Policy Gadgets Mashing Underlying Group …...Exhibition visitors, developers, prospect users from Italy. 50 WHL 4 28/09/2012 Conference, Social Media Week Panel, Torino – Italy