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W WW.AC C RE DITAT ION N OW.C OM Page 1
We are pleased to announce several updates to the Accreditation Now website, taking place on January 12th, 2018 9:00PM CST.
The website has been redesigned to create a more intuitive user experience. I have attached a preview of the changes that you can share with members of your team.
Two new systems are being introduced. Attached is information for utilizing the Personnel Grievance and Client Grievance systems. CARF standards require the use of a variety of mechanisms, on an ongoing basis, for the collection of input from persons served, personnel and other stakeholders. The new grievance systems, along with the survey functions, will assist in meeting these standards. Please review the attached instructions and forward to members of your management team that will be implementing them.
You will need to add additional security settings for members of your management team that will be reading and/or responding to client and/or personnel grievances. Instructions are provided on page 9.
Please let me know if you have any questions. To schedule a complementary web demonstration feel free to book time on my virtual calendar (https://meetme.so/AccreditationNow). Choose a time that works best for you.
Kim DeGeerAccreditation Now, Inc.Direct: (512) 234-1085Office: (888) [email protected]
P.O. Box 1683 ✦ Broken Arrow, OK 74013-1683 www.accreditationnow.com ✦ [email protected] Phone: (888) 559-2561 ✦ Fax: (888) 559-2561 General Questions: ✦ [email protected] Technical Support: ✦ [email protected]
Updated 12/27/17
W WW.AC C RE DITAT ION N OW.C OM Page 2
W E B S I T E U P D A T E B U L L E T I N
T E R M I N O L O G YI C O N S
M E N U R E V I S I O N SJAN/2018
W WW.AC C RE DITAT ION N OW.C OM Page 3
T E R M I N O L O G Y , I C O N S A N D M E N U U P D A T E S
Terminology Revisions: STAFF and EMPLOYEE have been replaced by PERSONNEL in all instances to match CARF Terminology.
Report Revisions: The Social Security Number has been dropped from Critical Incident Reporting and Chart No. has been replaced with Client/Chart No.
S T A F F A N D E M P L O Y E E P E R S O N N E L
T E R M I N O L O G Y A N D R E V I S I O N S
I C O N S
Get InformationMove Menu Item UP in the listMove Menu Item DOWN in the list
Modify the order of any menu item to facilitate your usage.
Updated 11/28/17
Note: Moving a menu item is only applicable when you are logged in and changes are ONLY applied to your User Id.
New
New
W WW.AC C RE DITAT ION N OW.C OM Page 4
M E N U U P D A T E S - O V E R V I E W O F C H A N G E S
C U R R E N T ( O L D E R ) M E N U
M E N U
Updated 11/21/17
New
W WW.AC C RE DITAT ION N OW.C OM Page 5
M E N U U P D A T E - D O C U M E N T S
Under DOCUMENTS - streamlined in one location:
DocumentsManage Policies and/or Documents (formerly under ACCOUNT)Policy/Document Detail Report (formerly under REPORTS)
Updated 11/21/17
All three items related to Documents are now under the same tab.
W WW.AC C RE DITAT ION N OW.C OM Page 6
The Training and Reporting Menu has been combined into the Personnel Menu. All Personnel can locate everything they need in this menu.
NEW FEATURE - Personnel Grievance Reporting and Personnel Grievance Report Status.
New
New
M E N U U P D A T E - P E R S O N N E L New
Updated 11/28/17
W WW.AC C RE DITAT ION N OW.C OM Page 7
M E N U U P D A T E - M A N A G E M E N T ( W I T H S U B M E N U S )
Updated 11/21/17
}New
W WW.AC C RE DITAT ION N OW.C OM Page 8
A D D / M O D I F Y U S E R S U P D A T E - S E C U R I T Y S E T T I N G S New
New Serucity Settings 4 New Settings that apply to GrievancesModify Users appropriately
Updated 12/12/17
NewResolve Client GrievancesRead Client GrievancesResolve Personnel GrievancesRead Personnel Grievances
W WW.AC C RE DITAT ION N OW.C OM Page 9
M E N U U P D A T E - C L I E N T M E N U
New
New
New
W WW.AC C RE DITAT ION N OW.C OM Page 10
M E N U U P D A T E - R E S O U R C E S M E N U
New
New
New
Updated 11/28/17