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    Product Design andProduct Design and

    Process SelectionProcess SelectionManufacturingManufacturing

    Henky S. Nugroho

    Bambang P. PriantoProduction Management Course

    Manufacturing Management & System Research Groups

    Mechanical Engineering

    Faculty of Engineering Univ. of Indonesia

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    Product Design and Process Selection--

    Manufacturing

    The Design of Products & Services

    Concurrent Engineering Designing for the Customer

    QFD Process Selection

    Process Flow Design Process Analysis

    Globalization of Product Design and

    Development2

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    Design in Operations Management

    design:

    has a purpose of satisfying customer needs

    applies to both products and systems (processes)

    influences each performance objective of an operation

    of products/services and processes are interrelated

    starts with a concept and turns it into a specification of something which can be

    created

    the design funnel

    One

    design

    timeChoice and

    evaluation

    screens

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    Design in Operations Management

    designs need to be evaluated (assessed for their worth) to choose between

    alternatives, using criteria:

    feasibility (can it be done?)

    acceptability (do we want to do it?)

    vulnerability (what about risk?)

    decisions between designs can be aided by:

    simulations

    prototypes

    computer-based models

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    Design in Operations Management

    environmentally sensitive design needs to consider:

    source of materials used

    quantities and sources of energy used in processes

    amounts and types of waste material

    life of the product (while in use)

    end-of-life of the product (disposal) through life-cycle analysis

    process design is likely to be influenced by volume-variety nature of products

    standardising products and processes reduces cost outputs or inputs can be standardised

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    Design in Operations Management

    modular design involves standardised sub-components of a product, which

    are put together in different ways (ie. computers)

    types of manufacturing processes (in order of increasing volume, decreasing

    variety)

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    The Design of Products and Services

    products and services have 3 aspects:

    concept: set of expected benefits that customers buy

    package:

    component products and services that provide the benefits

    eg. the package of a washing machine includes the product of the machine itself, andservices such as warranties

    some components of the package are core (fundamental to the purchase), while others

    are supporting

    while the components of the package are ingredients of the design, the connection of thesecomponents make the final design

    process:

    connection and relationship between component products and services

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    The Design of Products and Services

    The Product Design Process

    Concept Development

    Product Planning

    Detailed Engineering

    Engineering Release (Sign-Off)3

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    The Design of Products and Services

    there are several stages in the product design:

    concept generation:

    ideas for new products

    sourced from inside or outside the company

    market research (external source)

    focus groups listening to customers

    follow activities of competitors (external source)

    ideas from staff, R&D, reverse engineering (internal source)

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    The Design of Products and Services

    ideas are transformed into a concept

    concept is a statement of overall form, function, purpose and benefits of the idea

    concept screening:

    evaluate all concepts for their feasibility, acceptability, vulnerability (risk)

    preliminary design:

    specifying the component products of the package

    BOM

    product structure

    define the processes to create the package

    flow of materials

    activities to take place

    flow charts

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    The Design of Products and Services

    design evaluation and improvement:

    evaluate and improve preliminary design prior to test in market

    through QFD (quality function deployment), analysing customer needs

    through value engineering (VE), to reduce costs (cost-to-function)

    via Taguchi methods and testing robustness

    prototyping and final design:

    virtual prototyping using computers (CAD)

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    The Design of Products and Services

    interactive design is the merging of design of products and processes

    the benefit of interactive design is the reduction of time spent to achieve marketintroduction from concept time to market (TTM)

    factors leading to reduced TTM include:

    simultaneous development:

    simultaneous engineering

    early conflict resolution

    project based organisation structures

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    The Design of Products and Services

    Overhead storage bins

    make larger bins B737 idea

    sourced from outside (A320)

    Concept generation

    Screening

    Preliminary design

    Evaluation and

    improvement

    Prototyping and final

    design

    The

    Package

    The

    Process

    The

    Concept

    2 options, one expensive and

    time consuming, other not:feasibility, acceptability,

    vulnerability

    BOM, process flow

    (outsourced to supplier)

    supplier and customer work

    together

    CAD models and official

    design approval

    more storagespace

    big bin, moreon board

    more onboarddue to big bin

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    Concurrent Engineering

    Concurrent engineering can be defined as the

    simultaneous development of project designfunctions, with open and interactive

    communication existing among all teammembers for the purposes of

    reducing time to market,

    decreasing cost, and

    improving quality and reliability.

    4

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    Designing for the Customer

    Industrial Design

    Aesthetics

    Ergonomics

    5

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    Quality Function Deployment

    Interfunctional teams from marketing, design

    engineering, and manufacturing

    Voice of the customer

    House of Quality

    6

    Correlation:

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    House of Quality

    Customer

    Requirements

    ImportancetoCust.

    Easy to close

    Stays open on a hill

    Easy to open

    Doesnt leak in rain

    No road noise

    Importance weighting

    Engineering

    Characteristics

    Energyneeded

    toclosedoor

    Checkforceon

    levelground

    Energyneeded

    toopendoor

    Waterresistance

    10 6 6 9 2 3

    7

    5

    3

    3

    2

    X

    X

    X

    X

    X

    Strong positive

    Positive

    Negative

    Strong negativeX

    *

    Competitive evaluation

    X = Us

    A = Comp. A

    B = Comp. B

    (5 is best)

    1 2 3 4 5

    X AB

    X AB

    XAB

    A X B

    X A B

    Relationships:

    Strong = 9

    Medium = 3

    Small = 1Target values

    Reduceenergy

    levelto7.5ft/lb

    Reduceforce

    to9lb.

    Reduceenergy

    to7.5ft/lb.

    Maintain

    currentlevel

    Technical evaluation

    (5 is best)

    54

    3

    2

    1

    B

    A

    X

    BAX B

    A

    X

    B

    X

    A

    BXABA

    X

    Doorseal

    resistance

    Accoust.Trans.

    Window

    Maintain

    currentlevel

    Maintain

    currentlevel

    7

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    Value Analysis/Value Engineering (VA/VE)

    Achieve equivalent or better performance at a

    lower cost while maintaining all functionalrequirements defined by the customer

    Does the item have any design features that are notnecessary?

    Can two or more parts be combined into one?

    How can we cut down the weight?

    Are there nonstandard parts that can be eliminated?

    8

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    Design for Manufacturability

    Traditional Approach

    Over the wall

    Concurrent Engineering

    9

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    Design for Manufacturing and Assembly

    Greatest improvements related to DFMA arise

    from simplification of the product by reducingthe number of separate parts:

    1. During the operation of the product, does the partmove relative to all other parts already assembled?

    2. Must the part be of a different material than or be

    isolated from other parts already assembled? 3. Must the part be separate from all other parts to

    allow the disassembly of the product for adjustment or

    maintenance?

    10

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    Types of Processes

    Conversion

    Fabrication

    Assembly

    Testing

    11

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    IV.

    Continuous

    Flow

    III.

    Assembly

    Line

    II.

    Batch

    I.

    JobShop

    Low

    Volume

    One of a

    Kind

    Multiple

    Products,

    Low

    Volume

    Few

    Major

    Products,Higher

    Volume

    High

    Volume,

    HighStandard-

    ization

    Commercial

    PrinterFrench Restaurant

    Heavy

    EquipmentCoffee Shop

    Automobile

    Assembly

    Burger King

    Sugar

    Refinery

    Flexibility (High)

    Unit Cost (High)

    Flexibility (Low)

    Unit Cost (Low)

    Source: Modified from Robert Hayes and Steven Wheelwright,Restoring Our Competitive Edge: Competing through Manufacturing(New

    York: John Wiley & Sons, 1984). p. 209. 13

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    Process Flow Structures

    types of manufacturing processes (in order of increasing volume,

    decreasing variety):

    project processes:

    highly customised

    discrete products

    time-scale is long

    eg. ship building

    jobbing processes:

    similar to project process, but operation resources are shared by products

    eg. specialist tool makers

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    Process Flow Structures

    batch processes:

    reduced variety of jobbing process

    eg. automobile component manufacturing

    mass processes:

    high volume, narrow variety eg. automobile plant

    continuous processes:

    one step beyond mass process

    operate for longer periods of time

    inflexible

    eg. electricity utilities

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    Virtual Factory

    Shift from centralized production to ....

    ... an integrated network of capabilities

    14

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    Process Flow Design

    Assembly drawing

    Assembly chart

    Operation and route sheet

    15

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    Assembly (Gozinto) Chart

    A-2SA-2

    4

    5

    6

    7

    Lockring

    Spacer, detent spring

    Rivets (2)

    Spring-detent

    A-5

    Component/Assy Operation

    Inspection

    16The McGraw-Hill Companies, Inc., 1998Irwin/McGraw-Hill

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    Global Product Design and Manufacturing

    Joint Ventures

    Strategic Suppliers

    Global Product Design Strategy

    17