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Kais
er P
erm
anen
te: T
RAD
ITIO
NAL
PLA
NC
over
age
Perio
d: 0
1/01
/201
7-12
/31/
2017
Sum
mar
y of
Ben
efits
and
Cov
erag
e: W
hat t
his
plan
cov
ers
and
wha
t it c
osts
.C
over
age
for:
Indi
vidu
al+F
amily
Plan
type
: HM
O
This
is o
nly
a su
mm
ary.
If y
ou w
ant m
ore
deta
il ab
out y
our c
over
age
and
cost
s, yo
u ca
n ge
t the
com
plet
e te
rms i
n th
e po
licy
or p
lan
docu
men
t at w
ww.
kp.o
rg/p
land
ocum
ents
or b
y ca
lling
1-80
0-27
8-32
96.
Impo
rtan
t Que
stio
nsA
nsw
ers
Why
this
Mat
ters
:W
hat i
s the
ove
rall
dedu
ctib
le?
$0
See
the
Com
mon
Med
ical E
vent
s cha
rt be
low
for y
our c
osts
for s
ervi
ces t
his
plan
cov
ers.
Are
ther
e ot
her
dedu
ctib
les f
or sp
ecifi
c se
rvic
es?
No.
You
don’
t hav
e to
mee
t ded
uctib
les f
or sp
ecifi
c se
rvice
s, bu
t see
the
char
t st
artin
g on
pag
e 2
for o
ther
cos
ts fo
r ser
vice
s thi
s plan
cov
ers.
Is th
ere
an o
ut–o
f–po
cket
lim
it on
my
expe
nses
?Ye
s. $1
,500
Indi
vidu
al/$3
,000
Fam
ily
The
out-o
f-poc
ket l
imit
is th
e m
ost y
ou c
ould
pay
dur
ing
a co
vera
ge p
erio
d (u
suall
y on
e ye
ar) f
or y
our s
hare
of t
he c
ost o
f cov
ered
serv
ices.
This
limit
help
s yo
u pl
an fo
r hea
lth c
are
expe
nses
.W
hat i
s not
incl
uded
in
the
out–
of–p
ocke
t lim
it?
Prem
ium
s, he
alth
care
this
plan
doe
sn't
cove
r, an
d co
st sh
arin
g fo
r cer
tain
serv
ices
liste
d in
plan
doc
umen
ts.E
ven
thou
gh y
ou p
ay th
ese
expe
nses
, the
y do
n't c
ount
tow
ard
the
out-o
f-poc
ket
limit.
Is th
ere
an o
vera
ll an
nual
lim
it on
wha
t th
e pl
an p
ays?
No.
The
char
t sta
rting
on
page
2 d
escr
ibes
any
lim
its o
n w
hat t
he p
lan w
ill p
ay fo
r sp
ecific
cov
ered
serv
ices,
such
as o
ffice
visi
ts.
Doe
s thi
s pla
n us
e a
netw
ork
of p
rovi
ders
?Ye
s. Fo
r a li
st o
f pla
n pr
ovid
ers,
see
ww
w.kp
.org
or c
all 1-
800-
278-
3296
.
If y
ou u
se a
n in
-net
work
doc
tor o
r oth
er h
ealth
car
e pr
ovid
er, t
his p
lan w
ill p
ay
som
e or
all
of th
e co
sts o
f cov
ered
serv
ices.
Be aw
are,
your
in-n
etwo
rk d
octo
r or
hosp
ital m
ay u
se a
n ou
t-of-n
etwo
rk p
rovi
der f
or so
me
serv
ices.
Plan
s use
the
term
in-n
etwo
rk, p
refe
rred
, or p
artic
ipat
ing
for p
rovi
ders
in th
eir n
etw
ork.
See
th
e ch
art s
tarti
ng o
n pa
ge 2
for h
ow th
is pl
an p
ays d
iffer
ent k
inds
of
prov
ider
s.D
o I n
eed
a re
ferr
al to
se
e a
spec
ialis
t?Ye
s, bu
t you
may
self-
refe
r to
certa
in
spec
ialist
s.Th
is pl
an w
ill p
ay so
me
or a
ll of
the
cost
s to
see
a sp
ecia
list f
or c
over
ed se
rvice
s bu
t onl
y if
you
have
the
plan
’s pe
rmiss
ion
befo
re y
ou se
e th
e sp
ecia
list.
Are
ther
e se
rvic
es th
is
plan
doe
sn’t
cove
r?Ye
s.So
me
of th
e se
rvice
s thi
s plan
doe
sn’t
cove
r are
list
ed o
n pa
ge 5
. See
you
r po
licy
or p
lan d
ocum
ent f
or a
dditi
onal
info
rmat
ion
abou
t exc
lude
d se
rvic
es.
Kais
er P
erm
anen
te: T
RADI
TION
AL P
LAN
Cov
erag
e Pe
riod:
01/
01/2
017-
12/3
1/20
17
Sum
mar
y of
Ben
efits
and
Cov
erag
e: W
hat t
his
Pla
n C
over
s &
Wha
t it C
osts
Cov
erag
e fo
r: In
divi
dual
+Fam
ily |
Plan
Typ
e: H
MO
Que
stio
ns: C
all 1-
800-
278-
3296
or 7
11 (T
TY)
, or v
isit u
s at w
ww.
kp.o
rg.
HO
YA H
OLD
ING
S, IN
C.
If y
ou a
ren’
t clea
r abo
ut a
ny o
f the
und
erlin
ed te
rms u
sed
in th
is fo
rm, s
ee th
e G
loss
ary.
You
can
view
the
PID
:230
877
CN
TR:1
EU
:2 P
lan ID
:279
4 S
BC ID
:265
112
Glo
ssar
y at
ww
w.do
l.gov
/ebs
a/pd
f/SB
CUni
form
Glo
ssar
y.pdf
or c
all 1-
800-
278-
3296
or 7
11 (T
TY)
to re
ques
t a c
opy.
1 of
10
http://www.kp.org/plandocuments
●Co
paym
ents
are
fixe
d do
llar a
mou
nts (
for e
xam
ple,
$15)
you
pay
for c
over
ed h
ealth
car
e, us
ually
whe
n yo
u re
ceiv
e th
e se
rvice
.●
Coin
sura
nce
is yo
ur sh
are
of th
e co
sts o
f a c
over
ed se
rvice
, calc
ulat
ed a
s a p
erce
nt o
f the
allo
wed
am
ount
for t
he se
rvice
. For
exa
mpl
e, if
the
plan
’s al
low
ed a
mou
nt fo
r an
over
nigh
t hos
pita
l sta
y is
$1,0
00, y
our c
oins
uran
ce p
aym
ent o
f 20%
wou
ld b
e $2
00. T
his m
ay c
hang
e if
you
have
n’t m
et y
our d
educ
tible
.●
The
amou
nt th
e pl
an p
ays f
or c
over
ed se
rvice
s is b
ased
on
the
allo
wed
am
ount
. If a
n ou
t-of-n
etwo
rk p
rovi
der c
harg
es m
ore
than
the
allo
wed
am
ount
, you
may
hav
e to
pay
the
diffe
renc
e. Fo
r exa
mpl
e, if
an o
ut-o
f-net
work
hos
pita
l cha
rges
$1,
500
for a
n ov
erni
ght s
tay
and
the
allo
wed
am
ount
is $
1,00
0, y
ou m
ay h
ave
to p
ay th
e $5
00 d
iffer
ence
. (Th
is is
calle
d ba
lanc
e bi
lling
.)●
This
plan
may
enc
oura
ge y
ou to
use
pla
n pr
ovid
ers b
y ch
argi
ng y
ou lo
wer
ded
uctib
les,
copa
ymen
ts a
nd c
oins
uran
ce a
mou
nts.
Com
mon
Med
ical
Eve
ntSe
rvic
es Y
ou
May
Nee
dYo
ur c
ost i
f you
use
aPl
an P
rovi
der
Your
cos
t if y
ou u
se a
Non
-Pla
n Pr
ovid
erLi
mita
tions
& E
xcep
tions
If y
ou v
isit
a he
alth
ca
re p
rovi
der’s
of
fice
or c
linic
Prim
ary
care
visi
t to
treat
an
inju
ry o
r ill
ness
$15
per v
isit
Not
Cov
ered
––––
––––
–––n
one–
––––
––––
––
Spec
ialist
visi
t$3
0 pe
r visi
tN
ot C
over
edSe
rvice
s rela
ted
to in
ferti
lity
cove
red
at 5
0%
coin
sura
nce
per v
isit.
Oth
er p
ract
ition
er
offic
e vi
sit$1
5 pe
r visi
t for
acu
punc
ture
se
rvice
s.N
ot C
over
edCh
iropr
actic
car
e no
t cov
ered
. Phy
sician
re
ferr
ed a
cupu
nctu
re.
Prev
entiv
e ca
re/
scre
enin
g/im
mun
izat
ion
No
Char
geN
ot C
over
edSo
me
prev
entiv
e sc
reen
ings
(suc
h as
lab
and
imag
ing)
may
be
at a
diff
eren
t cos
t sha
re.
If y
ou h
ave
a te
st
Diag
nost
ic te
st (x
-ra
y, bl
ood
work
)X
-ray:
No
Char
ge; L
ab te
sts:
No
Char
geN
ot C
over
ed––
––––
––––
–non
e–––
––––
––––
Imag
ing
(CT/
PET
scan
s, M
RI's)
No
Char
geN
ot C
over
ed––
––––
––––
–non
e–––
––––
––––
2 of
10
Com
mon
Med
ical
Eve
ntSe
rvic
es Y
ou
May
Nee
dYo
ur c
ost i
f you
use
aPl
an P
rovi
der
Your
cos
t if y
ou u
se a
Non
-Pla
n Pr
ovid
erLi
mita
tions
& E
xcep
tions
If y
ou n
eed
drug
s to
trea
t you
r illn
ess
or c
ondi
tion
Mor
e in
form
atio
n ab
out p
resc
riptio
n dr
ug c
over
age
is av
ailab
le at
w
ww.
kp.o
rg/
form
ular
y .
Gen
eric
drug
s
Plan
pha
rmac
y: $1
0 pe
r pr
escr
iptio
n fo
r 1 to
30
days
; M
ail o
rder
: Usu
ally
two
times
th
e pl
an p
harm
acy
cost
sh
arin
g fo
r up
to a
100
-day
su
pply
Not
Cov
ered
In a
ccor
danc
e w
ith fo
rmul
ary
guid
eline
s. Ce
rtain
dru
gs m
ay b
e co
vere
d at
a d
iffer
ent c
ost
shar
e.
Pref
erre
d br
and
drug
s
Plan
pha
rmac
y: $3
0 pe
r pr
escr
iptio
n fo
r 1 to
30
days
; M
ail o
rder
: Usu
ally
two
times
th
e pl
an p
harm
acy
cost
sh
arin
g fo
r up
to a
100
-day
su
pply
Not
Cov
ered
In a
ccor
danc
e w
ith fo
rmul
ary
guid
eline
s. Ce
rtain
dru
gs m
ay b
e co
vere
d at
a d
iffer
ent c
ost
shar
e.
Non
-pre
ferr
ed
bran
d dr
ugs
Sam
e as
pre
ferr
ed b
rand
dr
ugs.
Not
Cov
ered
Sam
e as
pre
ferr
ed b
rand
dru
gs w
hen
appr
oved
th
roug
h ex
cept
ion
proc
ess.
Spec
ialty
dru
gsSa
me
as p
refe
rred
bra
nd
drug
s.N
ot C
over
edSa
me
as p
refe
rred
bra
nd d
rugs
whe
n ap
prov
ed
thro
ugh
exce
ptio
n pr
oces
s.
If y
ou h
ave
outp
atie
nt su
rger
y
Facil
ity fe
e (e
.g.,
ambu
lator
y su
rger
y ce
nter
)$3
0 pe
r pro
cedu
reN
ot C
over
ed––
––––
––––
–non
e–––
––––
––––
Phys
ician
/sur
geon
fe
esN
o Ch
arge
Not
Cov
ered
––––
––––
–––n
one–
––––
––––
––
If y
ou n
eed
imm
edia
te m
edic
al
atte
ntio
n
Em
erge
ncy
room
se
rvice
s$1
50 p
er v
isit
$150
per
visi
t––
––––
––––
–non
e–––
––––
––––
Em
erge
ncy
med
ical
trans
porta
tion
$50
per t
rip$5
0 pe
r trip
––––
––––
–––n
one–
––––
––––
––
Urg
ent c
are
$15
per v
isit
$15
per v
isit
Non
-Plan
pro
vide
rs c
over
ed w
hen
outs
ide
the
serv
ice a
rea.
If y
ou h
ave
a ho
spita
l sta
y
Facil
ity fe
e (e
.g.,
hosp
ital r
oom
)$2
50 p
er a
dmiss
ion
Not
Cov
ered
––––
––––
–––n
one–
––––
––––
––
Phys
ician
/sur
geon
fe
eN
o Ch
arge
Not
Cov
ered
––––
––––
–––n
one–
––––
––––
––
3 of
10
http://www.kp.org/formularyhttp://www.kp.org/formulary
Com
mon
Med
ical
Eve
ntSe
rvic
es Y
ou
May
Nee
dYo
ur c
ost i
f you
use
aPl
an P
rovi
der
Your
cos
t if y
ou u
se a
Non
-Pla
n Pr
ovid
erLi
mita
tions
& E
xcep
tions
If y
ou h
ave
men
tal
heal
th, b
ehav
iora
l he
alth
, or
subs
tanc
e ab
use
need
s
Men
tal/
Beha
vior
al he
alth
outp
atien
t se
rvice
s
$15
per i
ndiv
idua
l visi
t; $7
per
gr
oup
visit
; No
Char
ge fo
r ot
her o
utpa
tient
serv
ices
Not
Cov
ered
––––
––––
–––n
one–
––––
––––
––
Men
tal/
Beha
vior
al he
alth
inpa
tient
se
rvice
s$2
50 p
er a
dmiss
ion
Not
Cov
ered
––––
––––
–––n
one–
––––
––––
––
Subs
tanc
e us
e di
sord
er o
utpa
tient
se
rvice
s
$15
per i
ndiv
idua
l visi
t; $5
per
gr
oup
visit
; $5
per d
ay fo
r ot
her o
utpa
tient
serv
ices
Not
Cov
ered
––––
––––
–––n
one–
––––
––––
––
Subs
tanc
e us
e di
sord
er in
patie
nt
serv
ices
$250
per
adm
issio
nN
ot C
over
ed––
––––
––––
–non
e–––
––––
––––
If y
ou a
re p
regn
ant
Pren
atal
and
post
nata
l car
ePr
enat
al ca
re: N
o Ch
arge
; Po
stna
tal c
are:
No
Char
gePr
enat
al ca
re: N
ot c
over
ed;
Post
nata
l car
e: N
ot c
over
edPr
enat
al: C
ost s
harin
g is
for r
outin
e pr
even
tive
care
onl
y; Po
stna
tal:
Cost
shar
ing
is fo
r the
firs
t po
stna
tal v
isit o
nly.
Deli
very
and
all
inpa
tient
serv
ices
$250
per
adm
issio
nN
ot C
over
ed––
––––
––––
–non
e–––
––––
––––
If y
ou n
eed
help
re
cove
ring
or h
ave
othe
r spe
cial
he
alth
nee
ds
Hom
e he
alth
care
No
Char
geN
ot C
over
edU
p to
2 h
ours
max
imum
per
visi
t, up
to 3
visi
ts
max
imum
per
day
, up
to 1
00 v
isits
max
imum
pe
r yea
r.Re
habi
litat
ion
serv
ices
Inpa
tient
: $25
0 pe
r adm
issio
n;
Out
patie
nt: $
15 p
er v
isit
Not
Cov
ered
––––
––––
–––n
one–
––––
––––
––
Hab
ilita
tion
serv
ices
$15
per v
isit
Not
Cov
ered
––––
––––
–––n
one–
––––
––––
––
Skill
ed n
ursin
g ca
reN
o Ch
arge
Not
Cov
ered
Up
to 1
00 d
ays m
axim
um p
er b
enef
it pe
riod.
Dur
able
med
ical
equi
pmen
tN
o Ch
arge
Not
Cov
ered
Mus
t be
in a
ccor
danc
e w
ith fo
rmul
ary
guid
eline
s. Re
quire
s prio
r aut
horiz
atio
n.
Hos
pice
serv
iceN
o Ch
arge
Not
Cov
ered
Lim
ited
to d
iagno
ses o
f a te
rmin
al ill
ness
with
a
life
expe
ctan
cy o
f tw
elve
mon
ths o
r les
s.
4 of
10
Com
mon
Med
ical
Eve
ntSe
rvic
es Y
ou
May
Nee
dYo
ur c
ost i
f you
use
aPl
an P
rovi
der
Your
cos
t if y
ou u
se a
Non
-Pla
n Pr
ovid
erLi
mita
tions
& E
xcep
tions
If y
our c
hild
nee
ds
dent
al o
r eye
car
e
Eye
exa
mN
o Ch
arge
Not
Cov
ered
––––
––––
–––n
one–
––––
––––
––G
lasse
sN
ot C
over
edN
ot C
over
ed––
––––
––––
–non
e–––
––––
––––
Den
tal c
heck
-up
Not
Cov
ered
Not
Cov
ered
You
may
hav
e ot
her d
enta
l cov
erag
e no
t de
scrib
ed h
ere.
Excl
uded
Ser
vice
s &
Oth
er C
over
ed S
ervi
ces:
Serv
ices
You
r Pla
n D
oes
NO
T C
over
(Thi
s isn
’t a
com
plet
e lis
t. Ch
eck
your
pol
icy
or p
lan
docu
men
t for
oth
er e
xclu
ded
serv
ices
.)●
Chiro
prac
tic c
are
●Co
smet
ic su
rger
y●
Den
tal c
are
(Adu
lt)
●H
earin
g aid
s●
Long
-term
car
e●
Non
-em
erge
ncy
care
whe
n tra
velin
g ou
tsid
e th
e U.
S.
●Pr
ivat
e-du
ty n
ursin
g●
Rout
ine
foot
car
e un
less m
edica
lly
nece
ssar
y●
Weig
ht lo
ss p
rogr
ams
Oth
er C
over
ed S
ervi
ces
(Thi
s isn
’t a
com
plet
e lis
t. Ch
eck
your
pol
icy
or p
lan
docu
men
t for
oth
er c
over
ed se
rvic
es a
nd y
our c
osts
for t
hese
se
rvic
es.)
●A
cupu
nctu
re (p
lan p
rovi
der r
efer
red)
●Ba
riatri
c su
rger
y●
Infe
rtilit
y tre
atm
ent
●Ro
utin
e ey
e ca
re (A
dult)
Your
Rig
hts
to C
ontin
ue C
over
age:
If y
ou lo
se c
over
age
unde
r the
plan
, the
n, d
epen
ding
upo
n th
e cir
cum
stan
ces,
Fede
ral a
nd S
tate
law
s may
pro
vide
pro
tect
ions
that
allo
w y
ou to
kee
p he
alth
cove
rage
. Any
such
righ
ts m
ay b
e lim
ited
in d
urat
ion
and
will
requ
ire y
ou to
pay
a p
rem
ium
, whi
ch m
ay b
e sig
nific
antly
hig
her t
han
the
prem
ium
you
pay
w
hile
cove
red
unde
r the
plan
. Oth
er li
mita
tions
on
your
righ
ts to
con
tinue
cov
erag
e m
ay a
lso a
pply.
For
mor
e in
form
atio
n on
you
r rig
hts t
o co
ntin
ue
cove
rage
, con
tact
the
plan
at 1
-800
-278
-329
6. Y
ou m
ay a
lso c
onta
ct y
our s
tate
insu
ranc
e de
partm
ent;
the
U.S.
Dep
artm
ent o
f Lab
or, E
mpl
oyee
Ben
efits
Se
curit
y A
dmin
istra
tion,
at 1
-866
-444
-327
2 or
ww
w.do
l.gov
/ebs
a; or
the
U.S.
Dep
artm
ent o
f Hea
lth a
nd H
uman
Ser
vice
s at 1
-877
-267
-232
3 x6
1565
or
ww
w.cc
iio.cm
s.gov
.
5 of
10
http://www.cciio.cms.gov
Your
Grie
vanc
e an
d A
ppea
ls R
ight
s:If
you
hav
e a
com
plain
t or a
re d
issat
isfied
with
a d
enial
of c
over
age
for c
laim
s und
er y
our p
lan, y
ou m
ay b
e ab
le to
app
eal o
r file
a g
rieva
nce.
For q
uest
ions
ab
out y
our r
ight
s, th
is no
tice,
or a
ssist
ance
, you
can
con
tact
: Kais
er P
erm
anen
te a
t 1-8
00-2
78-3
296
or o
nlin
e at
ww
w.kp
.org
/mem
bers
ervi
ces.
If th
is co
vera
ge is
subj
ect t
o E
RISA
, you
may
con
tact
the
Dep
artm
ent o
f Lab
or's
Em
ploy
ee B
enef
its S
ecur
ity A
dmin
istra
tion
at 1
-866
-444
-EBS
A (3
272)
or
ww
w.do
l.gov
/ebs
a/he
atlh
refo
rm, a
nd th
e Ca
lifor
nia
Dep
artm
ent o
f Ins
uran
ce a
t 1-8
00-9
27-H
ELP
(435
7) o
r ww
w.in
sura
nce.c
a.gov
.
If th
is co
vera
ge is
not
subj
ect t
o E
RISA
, you
may
also
con
tact
the
Calif
orni
a D
epar
tmen
t of I
nsur
ance
at 1
-800
-927
-HE
LP (4
357)
or w
ww.
insu
ranc
e.ca.g
ov.
Add
ition
ally,
this
cons
umer
ass
istan
ce p
rogr
am c
an h
elp y
ou fi
le yo
ur a
ppea
l:D
epar
tmen
t of M
anag
ed H
ealth
Car
e H
elp C
ente
r98
0 9t
h St
reet
, Sui
te 5
00Sa
cram
ento
, CA
958
14
1-88
8-46
6-22
19w
ww.
healt
hhelp
.ca.g
ovhe
lplin
e@dm
hc.ca
.gov
Doe
s th
is C
over
age
Prov
ide
Min
imum
Ess
entia
l Cov
erag
e?Th
e A
fford
able
Care
Act
requ
ires m
ost p
eopl
e to
hav
e he
alth
care
cov
erag
e th
at q
ualif
ies a
s “m
inim
um e
ssen
tial c
over
age.”
Thi
s pla
n or
pol
icy
does
pr
ovid
e m
inim
um e
ssen
tial c
over
age.
Doe
s th
is C
over
age
Mee
t the
Min
imum
Val
ue S
tand
ard?
The
Affo
rdab
le Ca
re A
ct e
stab
lishe
s a m
inim
um v
alue
stan
dard
of b
enef
its o
f a h
ealth
plan
. The
min
imum
valu
e st
anda
rd is
60%
(act
uaria
l valu
e). T
his
heal
th c
over
age
does
mee
t the
min
imum
valu
e st
anda
rd fo
r the
ben
efits
it p
rovi
des.
6 of
10
Lang
uage
Acc
ess
Serv
ices
:SP
AN
ISH
(Esp
añol
): Pa
ra o
bten
er a
siste
ncia
en E
spañ
ol, l
lame
al 1-
800-
788-
0616
or T
TY/T
DD
711
TAG
ALO
G (T
agalo
g): K
ung
kaila
ngan
nin
yo a
ng tu
long
sa T
agalo
g tu
maw
ag sa
1-8
00-2
78-3
296
or T
TY/T
DD
711
CHIN
ESE
(中文
): 如果需要
中文的帮助,请拨打这个号码
1-8
00-7
57-7
585
or T
TY/T
DD
711
NAV
AJO
(Din
e): D
inek
'ehgo
shik
a at
'ohw
ol n
inisi
ngo,
kw
iijig
o ho
lne'
1-80
0-27
8-32
96 o
r TTY
/TD
D 7
11
––––
––––
––––
––––
––––
––To
see e
xamp
les of
how
this
plan
migh
t cov
er cos
ts for
a sa
mple
medic
al sit
uatio
n, see
the n
ext p
age.–
––––
––––
––––
––––
––––
–
7 of
10
Abo
ut th
ese
Cov
erag
e Ex
ampl
es:
Thes
e ex
ampl
es sh
ow h
ow th
is pl
an m
ight
cov
er
med
ical c
are
in g
iven
situ
atio
ns. U
se th
ese
exam
ples
to se
e, in
gen
eral,
how
muc
h fin
ancia
l pr
otec
tion
a sa
mpl
e pa
tient
mig
ht g
et if
they
are
co
vere
d un
der d
iffer
ent p
lans.
This
is n
ot a
co
st
estim
ator
.
Don
’t us
e th
ese
exam
ples
to
estim
ate
your
act
ual c
osts
un
der t
his p
lan. T
he a
ctua
l car
e yo
u re
ceiv
e w
ill b
e di
ffere
nt
from
thes
e ex
ampl
es, a
nd th
e co
st o
f tha
t car
e w
ill a
lso b
e di
ffere
nt.
See
the
next
pag
e fo
r im
porta
nt in
form
atio
n ab
out
thes
e ex
ampl
es.
Hav
ing
a ba
by(n
orm
al de
liver
y)
A
mou
nt o
wed
to p
rovi
ders
: $7,
540
Plan
pay
s $7
,040
Patie
nt p
ays
$500
Sam
ple
care
cos
ts:
Hos
pita
l cha
rges
(mot
her)
$2,7
00Ro
utin
e ob
stet
ric c
are
$2,1
00H
ospi
tal c
harg
es (b
aby)
$900
Ane
sthe
sia$9
00La
bora
tory
test
s$5
00Pr
escr
iptio
ns$2
00Ra
diol
ogy
$200
Vacc
ines
, oth
er p
reve
ntiv
e$4
0To
tal
$7,5
40
Patie
nt P
ays:
Ded
uctib
les$0
Copa
ys$3
00Co
insu
ranc
e$0
Lim
its o
r exc
lusio
ns$2
00To
tal
$500
Man
agin
g ty
pe 2
dia
bete
s(ro
utin
e m
ainte
nanc
e of
a w
ell-c
ontro
lled
cond
ition
)
A
mou
nt o
wed
to p
rovi
ders
: $5,
400
Plan
pay
s $4
,620
Patie
nt p
ays
$780
Sam
ple
care
cos
ts:
Pres
crip
tions
$2,9
00M
edica
l Equ
ipm
ent a
nd S
uppl
ies$1
,300
Offi
ce V
isits
and
Pro
cedu
res
$700
Edu
catio
n$3
00La
bora
tory
test
s$1
00Va
ccin
es, o
ther
pre
vent
ive
$100
Tota
l$5
,400
Pa
tient
Pay
s:D
educ
tibles
$0Co
pays
$700
Coin
sura
nce
$0Li
mits
or e
xclu
sions
$80
Tota
l$7
80
8 of
10
Que
stio
ns a
nd a
nsw
ers
abou
t the
Cov
erag
e Ex
ampl
es:
Wha
t are
som
e of
the
assu
mpt
ions
beh
ind
the
Cov
erag
e Ex
ampl
es?
●Co
sts d
on’t
inclu
de p
rem
ium
s.●
Sam
ple
care
cos
ts a
re b
ased
on
natio
nal
aver
ages
supp
lied
by th
e U.
S.
Dep
artm
ent o
f Hea
lth a
nd H
uman
Se
rvice
s, an
d ar
en’t
spec
ific
to a
pa
rticu
lar g
eogr
aphi
c ar
ea o
r hea
lth
plan
.●
The
patie
nt’s
cond
ition
was
not
an
exclu
ded
or p
reex
istin
g co
nditi
on.
●A
ll se
rvice
s and
trea
tmen
ts st
arte
d an
d en
ded
in th
e sa
me
cove
rage
per
iod.
●Th
ere
are
no o
ther
med
ical e
xpen
ses f
or
any
mem
ber c
over
ed u
nder
this
plan
.●
Out
-of-p
ocke
t exp
ense
s are
bas
ed o
nly
on tr
eatin
g th
e co
nditi
on in
the
exam
ple.
●Th
e pa
tient
rece
ived
all
care
from
in-
netw
ork
prov
ider
s. If
the
patie
nt h
ad
rece
ived
car
e fr
om o
ut-o
f-net
work
pr
ovid
ers,
cost
s wou
ld h
ave
been
hi
gher
.
W
hat d
oes
a C
over
age
Exam
ple
show
?
For e
ach
treat
men
t situ
atio
n, th
e Co
vera
ge
Exa
mpl
e he
lps y
ou se
e ho
w d
educ
tible
s, co
paym
ents
, and
coi
nsur
ance
can
add
up.
It a
lso
help
s you
see
wha
t exp
ense
s mig
ht b
e lef
t up
to
you
to p
ay b
ecau
se th
e se
rvice
or t
reat
men
t isn
’t co
vere
d or
pay
men
t is l
imite
d.
Doe
s th
e C
over
age
Exam
ple
pred
ict m
y ow
n ca
re n
eeds
?
No.
Tre
atm
ents
show
n ar
e ju
st e
xam
ples
. Th
e ca
re y
ou w
ould
rece
ive
for t
his c
ondi
tion
coul
d be
diff
eren
t bas
ed o
n yo
ur d
octo
r’s
advi
ce, y
our a
ge, h
ow se
rious
you
r con
ditio
n is,
and
man
y ot
her f
acto
rs.
Doe
s th
e C
over
age
Exam
ple
pred
ict m
y fu
ture
exp
ense
s?
No.
Cov
erag
e E
xam
ples
are
not
cos
t es
timat
ors.
You
can’
t use
the
exam
ples
to
estim
ate
cost
s for
an
actu
al co
nditi
on. T
hey
are
for c
ompa
rativ
e pu
rpos
es o
nly.
Your
ow
n co
sts w
ill b
e di
ffere
nt d
epen
ding
on
the
care
yo
u re
ceiv
e, th
e pr
ices y
our p
rovi
ders
cha
rge,
and
the
reim
burs
emen
t you
r hea
lth p
lan
allow
s.
C
an I
use
Cov
erag
e Ex
ampl
es to
co
mpa
re p
lans
?
Yes.
Whe
n yo
u lo
ok a
t the
Sum
mar
y of
Be
nefit
s and
Cov
erag
e fo
r oth
er p
lans,
you’
ll fin
d th
e sa
me
Cove
rage
Exa
mpl
es. W
hen
you
com
pare
plan
s, ch
eck
the
“Pat
ient P
ays”
box
in
eac
h ex
ampl
e. Th
e sm
aller
that
num
ber,
the
mor
e co
vera
ge th
e pl
an p
rovi
des.
Are
ther
e ot
her c
osts
I sh
ould
co
nsid
er w
hen
com
parin
g pl
ans?
Yes.
An
impo
rtant
cos
t is t
he p
rem
ium
you
pa
y. G
ener
ally,
the
low
er y
our p
rem
ium
, the
m
ore
you’
ll pa
y in
out
-of-p
ocke
t cos
ts, su
ch
as c
opay
men
ts, d
educ
tible
s, an
d co
insu
ranc
e. Y
ou sh
ould
also
con
sider
co
ntrib
utio
ns to
acc
ount
s suc
h as
hea
lth
savi
ngs a
ccou
nts (
HSA
s), f
lexib
le sp
endi
ng
arra
ngem
ents
(FSA
s) o
r hea
lth
reim
burs
emen
t acc
ount
s (H
RAs)
that
help
yo
u pa
y ou
t-of-p
ocke
t exp
ense
s.
Que
stio
ns: C
all 1-
800-
278-
3296
or 7
11 (T
TY)
, or v
isit u
s at w
ww.
kp.o
rg.
HO
YA H
OLD
ING
S, IN
C.
If y
ou a
ren’
t clea
r abo
ut a
ny o
f the
und
erlin
ed te
rms u
sed
in th
is fo
rm, s
ee th
e G
loss
ary.
You
can
view
the
PID
:230
877
CN
TR:1
EU
:2 P
lan ID
:279
4 S
BC ID
:265
112
Glo
ssar
y at
ww
w.do
l.gov
/ebs
a/pd
f/SB
CUni
form
Glo
ssar
y.pdf
or c
all 1-
800-
278-
3296
or 7
11 (T
TY)
to re
ques
t a c
opy.
9 of
10
Que
stio
ns: C
all 1
-800
-278
-329
6 or
, 711
(TTY
), vi
sit u
s at
ww
w.k
p.or
g.If
you
aren
’t cl
ear a
bout
any
of t
he u
nder
lined
term
s us
ed in
this
form
, see
the
Glo
ssar
y. Y
ou c
an v
iew
the
Glo
ssar
yat
ww
w.d
ol.g
ov/e
bsa/
pdf/S
BCU
nifo
rmG
loss
ary.
pdf,
or c
all 1
-800
-278
-329
6 or
711
(TTY
) to
requ
est a
cop
y.H
OYA
HO
LDIN
GS,
INC
.PI
D:2
3087
7C
NTR
:1EU
:2Pl
an ID
:279
4SB
C ID
:265
112
This
pag
e is
inte
ntio
nally
left
blan
k.
Kais
er P
erm
anen
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oes
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iscr
imin
ate
on th
e ba
sis
of a
ge, r
ace,
eth
nici
ty, c
olor
, nat
iona
l orig
in, c
ultu
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ackg
roun
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try, r
elig
ion,
sex
, gen
der
iden
tity,
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der e
xpre
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exua
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ntat
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ital s
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hysi
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aym
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n, c
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rimar
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atus
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Lang
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ass
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nce
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embe
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ter s
ervi
ces,
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udin
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gn la
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cces
s ou
r fac
ilitie
s an
d se
rvic
es. I
n ad
ditio
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ou m
ay re
ques
t hea
lth p
lan
mat
eria
ls tr
ansl
ated
in y
our l
angu
age,
and
m
ay a
lso
requ
est t
hese
mat
eria
ls in
larg
e te
xt o
r in
othe
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mat
s to
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omm
odat
e yo
ur n
eeds
. For
mor
e in
form
atio
n, c
all 1
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0 (T
TY u
sers
cal
l 71
1).
A gr
ieva
nce
is a
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xpre
ssio
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dis
satis
fact
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expr
esse
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you
or y
our a
utho
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esen
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ieva
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ess.
A g
rieva
nce
incl
udes
a
com
plai
nt o
r an
appe
al. F
or e
xam
ple,
if y
ou b
elie
ve th
at w
e ha
ve d
iscr
imin
ated
aga
inst
you
, you
can
file
a g
rieva
nce.
Ple
ase
refe
r to
your
Evid
ence
of
Cove
rage
or C
ertif
icate
of I
nsur
ance
, or s
peak
with
a M
embe
r Ser
vice
s re
pres
enta
tive
for t
he d
ispu
tere
solu
tion
optio
ns th
at a
pply
to y
ou. T
his
is e
spec
ially
im
porta
nt if
you
are
a M
edic
are,
Med
iCal
, MR
MIP
, Med
iCal
Acc
ess,
FEH
BP, o
r Cal
PER
S m
embe
r bec
ause
you
hav
e di
ffere
nt d
ispu
tere
solu
tion
optio
ns
avai
labl
e.
You
may
sub
mit
a gr
ieva
nce
in th
e fo
llow
ing
way
s:
●By
com
plet
ing
a C
ompl
aint
or B
enef
it C
laim
/Req
uest
form
at a
Mem
ber S
ervi
ces
offic
e lo
cate
d at
a P
lan
Faci
lity
(ple
ase
refe
r to
Your
Gui
debo
ok fo
r ad
dres
ses)
●By
mai
ling
your
writ
ten
grie
vanc
e to
a M
embe
r Ser
vice
s of
fice
at a
Pla
n Fa
cilit
y (p
leas
e re
fer t
o Yo
ur G
uide
book
for a
ddre
sses
)
●By
cal
ling
our M
embe
r Ser
vice
Con
tact
Cen
ter t
oll f
ree
at 1
-800
-464
-400
0 (T
TY u
sers
cal
l 711
)
●By
com
plet
ing
the
grie
vanc
e fo
rm o
n ou
r web
site
at k
p.or
g
Plea
se c
all o
ur M
embe
r Ser
vice
Con
tact
Cen
ter i
f you
nee
d he
lp s
ubm
ittin
g a
grie
vanc
e.
The
Kais
er P
erm
anen
te C
ivil
Rig
hts
Coo
rdin
ator
will
be n
otifi
ed o
f all
grie
vanc
es re
late
d to
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crim
inat
ion
on th
e ba
sis
of ra
ce, c
olor
, nat
iona
l orig
in, s
ex, a
ge,
or d
isab
ility.
You
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als
o co
ntac
t the
Kai
ser P
erm
anen
te C
ivil
Rig
hts
Coo
rdin
ator
dire
ctly
at O
ne K
aise
r Pla
za, 1
2th
Floo
r, Su
ite 1
223,
Oak
land
, CA
9461
2.
You
can
also
file
a c
ivil
right
s co
mpl
aint
with
the
U.S
. Dep
artm
ent o
f Hea
lth a
nd H
uman
Ser
vice
s, O
ffice
for C
ivil
Rig
hts
elec
troni
cally
thro
ugh
the
Offi
ce fo
r C
ivil
Rig
hts
Com
plai
nt P
orta
l, av
aila
ble
at o
crpo
rtal.h
hs.g
ov/o
cr/p
orta
l/lobb
y.jsf
, or b
y m
ail o
r pho
ne a
t: U
.S. D
epar
tmen
t of H
ealth
and
Hum
an S
ervi
ces,
200
In
depe
nden
ce A
venu
e SW
, Roo
m 5
09F,
HH
H B
uild
ing,
Was
hing
ton,
D.C
. 202
01, 1
-800
-368
-101
9, 1
-800
-537
-769
7 (T
DD
). C
ompl
aint
form
s ar
e av
aila
ble
at
www.
hhs.
gov/
ocr/o
ffice
/file
/inde
x.ht
ml.
https://ocrportal.hhs.gov/ocr/portal/lobby.jsfhttp://www.hhs.gov/ocr/office/file/index.html
This
pag
e is
inte
ntio
nally
left
blan
k.
Lang
uage
Ass
ista
nce
Ser
vice
sEn
glis
h: W
e pr
ovid
e in
terp
rete
r ser
vice
s at
no
cost
to y
ou, 2
4 ho
urs
a da
y, 7
day
s a
wee
k, d
urin
g al
l hou
rs o
f ope
ratio
n. Y
ou c
an h
ave
an in
terp
rete
r hel
p an
swer
you
r que
stio
ns a
bout
our
hea
lth c
are
cove
rage
. You
can
als
o re
ques
t mat
eria
ls tr
ansl
ated
in y
our l
angu
age
at n
o co
st to
you
. Jus
t cal
l us
at
1-80
0-46
4-40
00, 2
4 ho
urs
a da
y, 7
day
s a
wee
k (c
lose
d ho
liday
s). T
TY u
sers
cal
l 711
.A
rabi
c:
مننؤ
تدماخ
مةرجالت
ريةفوال
جانم
ً ا لك
لىع
ارمد
عةساال
افةك
يامأ
وعسبالأ
الطو
تعاسا
ملالع
.نكمكابإ
بطل
عدةسام
جمترالم
ريفوال
ابةلإجل
لىع
افةك
تكسئلأ
ولح
طية
لتغا
حيةصال
تيال
مهانقد
.افةضالإب
لىإ
ك،ذل
نكمكي
بطل
مةرجت
ئقوثاال
بيةلطا
تكللغ
جانم
ً ما. ايكعل
وىس
الصلاتا
بنا
لىع
رقمال
1-
800-
464-
4000
لىع
ارمد
عةساال
افةك
يامأ
وعسبالأ
) لقمغ
يامأ
تطلا
الع .(
ميخدستلم
مةخد
فهاتال
صي
الن
جيير
الصلاتا
لىع
رقمال
(7
11)
.A
rmen
ian:
Մեն
ք օր
ը 24
ժա
մ, շ
աբա
թը 7
օր,
մեր
աշխ
ատ
անք
ի բո
լոր
ժամե
րին
Ձեզ
համա
ր ա
նվճա
ր բա
նավո
ր թա
րգմա
նչի
ծառա
յութ
յուն
ներ
ենք
տրա
մադր
ում:
Թա
րգմա
նչի
օգնո
ւթյա
մբ Դ
ուք
կարո
ղ եք
պա
տա
սխա
ն ստ
անա
լ Ձեր
հա
րցեր
ին`
մեր
կողմ
ից տ
րամա
դրվո
ղ ա
ռողջ
ությ
ան
ապ
ահո
վագր
ությ
ան
վերա
բերյ
ալ:
Կա
րող
եք ն
աև
Ձեր
լեզվ
ով թ
արգ
մանվ
ած
գրա
վոր
նյու
թեր
խնդ
րել,
որոն
ք Ձե
զ հա
մար
անվ
ճար
են: Պ
արզ
ապ
ես
զանգ
ահա
րեք
մեզ`
1-8
00-4
64-4
000
հեռա
խոս
ահա
մարո
վ` օ
րը 2
4 ժա
մ` շ
աբա
թը 7
օր
(տոն
օրե
րին
փա
կ է)
: TTY
-ից
օգտ
վողն
երը
պետ
ք է
զանգ
ահա
րեն
711
համա
րով:
Fars
i ما :
تدماخ
جمترم
هیشفا
را
در24
تاعس
وزنرشبا
7 و وزر
فتهه
در
ولط
مهه
تعاسا
ریکا
ونبد
خذا
ينههز
در
ارختيا
شما
ارقر
می
هيمد
. شما
مینيدتوا
ایبر
ککم
در
يیگوسخپا
به تالاسؤ
ودخ
در
ردمو
شوشپ
تاقبمر
نیرماد
ما از
کي
جمترم
هیشفا
رهبه
مند
ويدش
.ينچنهم
می
نيدتوا
تاسخودر
نيدک
که
مهه
تزواج
ونبد
خذا
ينههز
به انزب
شما
مهرجت
وندش
.تيسکاف
در
24 تاعس
وزنرشبا
7 و وزر
فتهه
به (ایتثناس
ایزهرو
يلعطت
به ما با) رهشما
1-
800-
464-
4000
ستما
ريدگيب
.انبرارک
TT
Y با
رهشما
71
1
ستما
رندگيب
Hin
di: ह
म संच
ालन के
सभी घ
ंटों के
दौरान आ
पको बिन
ा ककस
ी लागत के
दभुाषिया से
वाएँ, ददन
के 2
4 घंटे
, सप्ताह
के सातों दद
न प्रदान क
रत ेहैं। आप हम
ारी स्वास्
थ्य
देखभाल
कवरेज
के िारे
म ें आपके
प्रश्नों के
जवाि
के लल
ए एक
दभुाषिये
की स
हायता ले
सकत
ेहैं। आप बिन
ा ककस
ी लागत के
सामग्रिय
ों को अ
पनी भ
ािा में अ
नवुाद
करवाने
के
ललए अन
रुोध भ
ी कर सक
त ेह ैं। िस
केवल
हमें 1
-800
-464
-400
0 पर
, ददन
के 2
4 घंटे
, सप्ताह
के सातों दद
न (छुद्टिय
ों वाले दद
न िंद
रहत
ा है) क
ॉल क
र ें। TT
Y
उपयोगक
ताता 7
11 पर कॉल
करें।
Hm
ong:
Peb
mua
j nee
g tx
hais
lus
pub
daw
b ra
u ko
j, 24
teev
ib h
nub
twg,
7 h
nub
ib li
m ti
am tw
g, th
awm
cov
sij
haw
m q
hib
ua la
g lu
am.K
oj m
uaj t
au ib
tug
neeg
tx
hais
lus
los
pab
teb
koj c
ov lu
s nu
g tx
og p
eb c
ov k
ev p
ab th
em n
qi k
ho m
ob.K
oj
thov
tau
kom
mua
b co
v nt
aub
ntaw
v tx
hais
uas
koj
hom
lus
pub
daw
b ra
u ko
j.Tsu
as h
u ra
u 1-
800-
464-
4000
, 24
teev
ib h
nub
twg,
7 h
nub
ib li
m ti
am tw
g (c
ov
hnub
cai
v ka
w).
Cov
nee
g si
v TT
Y h
u 71
1.Ja
pane
se: 当院では、全診療時間を通じて、 通訳サービスを無料で、年中無休、
終日ご利用いただけます。当院の医療内容についてのご質問および回答には、 通
訳がお手伝いいたします。 また、日本語に翻訳された資料を無料で請求できま
す。お気軽に 1-
800-
464-
4000
までお電話ください (祭日を除き年中無休)。
TTYユーザーは
711にお電話く ださい。
Khm
er: យយ
ងផ្ដល់សយវា
នៃអ្ន
កបកប្រែក
យោយឥត
្នវាសៃ្លៃដ់
ស្នកបយឡ
ងយ 24
យ៉ងផួ
យយៃ្ងៃ 7
ៃ្ងៃួយយ
អាទិត
ងយ បកុផ្ន
ំឡុផយ៉ងផយ
កាងទាំង
ំផ្នវាស។ ្នកប
អាច៉
អ្នកបក
ប្រែក
យដងួងីជួយយ
យ្លៃងយវាំរ
រំំកវាស្នកប
្នំពជទា
ំរ៉ងកសំផ្រ្ង
ំវាុខភា
ព ំកវាសយយ
ងផ។ ្នកបប
៏អាចយវាកងវាុំវាំភាំដ្រដ់
នអក
ប្រែកជា
ភាសា
្រខមែំ យោ
យឥត
្នវាសៃ្លៃដ់
ស្នកប្រដំ។
ែរាអស្រតទ
ូំវា័ព្ទួ
បយយងផ តាួយ់ខ
1-80
0-46
4-40
00
នអ
24 យ៉
ងផួយយៃ្ងៃ 7 ៃ្ងៃួយយ
អាទិត
ងយ (កិទ
ៃ្ងៃកុរ
ងយ)។ ្នកបយែកង TT
Y យៅ
យ់ខ
711 ។
Kor
ean:
업무
시간
동안
에는
요일
및 시
간에
관계
없이
통역
서비
스를
무료
로 이
용하
실 수
있습
니다
. 통
역의
도움
을받
아 건
강 보
험 혜
택에
관하
여 질
문하
고 답
변을
들
으실
수 있
습니
다. 또
한, 귀
하가
사용
하는
언어
로 번
역된
자료
를 요
청해
무료
로
제공
받으
실 수
있습
니다
. 요
일 및
시간
에 관
계없
이 1
-800
-464
-400
0번으
로 전
화해
문
의하
십시
오(공
휴일
휴무
). T
TY 사
용자
번호
711
.
Lang
uage
Ass
ista
nce
Ser
vice
s
Engl
ish:
We
prov
ide
inte
rpre
ter s
ervi
ces
at n
o co
st to
you
, 24
hour
s a
day,
7
days
a w
eek,
dur
ing
all h
ours
of o
pera
tion.
You
can
hav
e an
inte
rpre
ter
help
ans
wer
you
r que
stio
ns a
bout
our
hea
lth c
are
cove
rage
. You
can
als
o re
ques
t mat
eria
ls tr
ansl
ated
in y
our l
angu
age
at n
o co
st to
you
. Jus
t cal
l us
at 1
-800
-464
-400
0, 2
4 ho
urs
a da
y, 7
day
s a
wee
k (c
lose
d ho
liday
s). T
TY
user
s ca
ll 71
1.
Ara
bic
: مننؤ
تدماخ
مةرجالت
ريةفوال
اًنامج
لك
لىع
ارمد
عةساال
افةك
يامأ
وعسبالأ
الطو
تعاسا
ملالع
.نكمكابإ
بطل
عدةسام
جمترالم
ريفوال
ابةلإجل
لىع
افةك
تكسئلأ
ولح
طية
لتغا
حيةصال
تيال
مهانقد
. افةضالإب
لىإ
ك،ذل
نكمكي
بطل
مةرجت
ئقوثاال
بيةلطا
تكللغ
اًنامج
ما. يكعل
وىس
الصلاتا
بنا
لىع
رقمال
1-
800-
464-
4000
لىع
ارمد
عةساال
افةك
يامأ
وعسبالأ
) لقمغ
يامأ
تطلا
الع .(
ميخدستلم
مةخد
فهاتال
صي
الن
جيير
الصلاتا
لىع
رقمال
(7
11)
.
Arm
enia
n: Մ
ենք
օրը
24 ժ
ամ,
շա
բաթը
7 օ
ր, մ
եր ա
շխա
տա
նքի
բոլո
ր ժա
մերի
ն Ձե
զ հա
մար
անվ
ճար
բանա
վոր
թարգ
մանչ
ի ծա
ռայո
ւթյո
ւննե
ր են
ք տ
րամա
դրու
մ: Թ
արգ
մանչ
ի օգ
նութ
յամբ
Դու
ք կա
րող
եք պ
ատ
ասխ
ան
ստա
նալ Ձ
եր հ
արց
երին
` մե
ր կո
ղմից
տրա
մադր
վող
առո
ղջու
թյա
ն ա
պա
հովա
գրու
թյա
ն վե
րաբե
րյա
լ: Կ
արո
ղ եք
նա
և Ձե
ր լե
զվով
թա
րգմա
նվա
ծ գր
ավո
ր նյ
ութե
ր խ
նդրե
լ, որ
ոնք
Ձեզ
համա
ր ա
նվճա
ր են
: Պ
արզ
ապ
ես զ
անգ
ահա
րեք
մեզ`
1-8
00-4
64-4
000
հեռա
խոս
ահա
մարո
վ`
օրը
24 ժ
ամ`
շա
բաթը
7 օ
ր (տ
ոն օ
րերի
ն փ
ակ
է): T
TY-ի
ց օգ
տվո
ղներ
ը պ
ետք
է զա
նգա
հարե
ն 71
1 հա
մարո
վ:
Fars
i ما :
تدماخ
جمترم
هیشفا
را
در24
تاعس
وزنرشبا
7 و وزر
فتهه
در
ولط
مهه
تعاسا
ریکا
ونبد
خذا
ينههز
در
ارختيا
شما
ارقر
می
هيمد
. شما
مینيدتوا
ایبر
ککم
در
يیگوسخپا
به تالاسؤ
ودخ
در
ردمو
شوشپ
تاقبمر
نیرماد
ما از
کي
جمترم
هیشفا
رهبه
مند
ويدش
.ينچنهم
می
نيدتوا
تاسخودر
نيدک
که
مهه
تزواج
ونبد
خذا
ينههز
به انزب
شما
مهرجت
وندش
.تيسکاف
در
24 تاعس
وزنرشبا
7 و وزر
فتهه
به (ایتثناس
ایزهرو
يلعطت
به ما با) رهشما
1-
800-
464-
4000
ستما
ريدگيب
.انبرارک
TT
Y با
رهشما
71
1
ستما
رندگيب
Hin
di: ह
म संच
ालन के
सभी घ
ंटों के
दौरान आ
पको बिन
ा ककस
ी लागत के
दभुाषिया से
वाएँ, ददन
के 2
4 घंटे
, सप्ताह
के सातों दद
न प्रदान क
रत ेहैं। आप
हम
ारी स्वास्
थ्य देखभ
ाल क
वरेज
के िारे
में आ
पके प्रश्नों के
जवाि
के लल
ए एक
दभुाषिये की
सहाय
ता ले
सकत
ेहैं। आप बिन
ा ककस
ी लागत के
सामग्रिय
ों को
अपनी भ
ािा में अ
नवुाद
करवाने
के लल
ए अन
ुरोध भ
ी कर सक
त ेह ैं। िस
केवल
हमें
1-80
0-46
4-40
00 पर,
ददन के
24 घंटे
, सप्ताह
के सातों दद
न (छुद्टिय
ों वाले दद
न िंद
रहत
ा है) क
ॉल क
र ें। TT
Y उपय
ोगकत
ाता 711
पर कॉल
करें।
Hm
ong:
Peb
mua
j nee
g tx
hais
lus
pub
daw
b ra
u ko
j, 24
teev
ib h
nub
twg,
7
hnub
ib li
m ti
am tw
g, th
awm
cov
sij
haw
m q
hib
ua la
g lu
am.K
oj m
uaj t
au
ib tu
g ne
eg tx
hais
lus
los
pab
teb
koj c
ov lu
s nu
g tx
og p
eb c
ov k
ev p
ab
them
nqi
kho
mob
.Koj
thov
tau
kom
mua
b co
v nt
aub
ntaw
v tx
hais
uas
koj
ho
m lu
s pu
b da
wb
rau
koj.T
suas
hu
rau
1-80
0-46
4-40
00, 2
4 te
ev ib
hnu
b tw
g, 7
hnu
b ib
lim
tiam
twg
(cov
hnu
b ca
iv k
aw).
Cov
nee
g si
v TT
Y h
u 71
1.
Japa
nese
: 当院では、全診療時間を通じて、 通訳サービスを無料で、年
中無休、終日ご利用いただけます。当院の医療内容についてのご質問およ
び回答には、 通訳がお手伝いいたします。 また、日本語に翻訳された資
料を無料で請求できます。お気軽に 1-
800-
464-
4000
までお電話ください
(祭日を除き年中無休)。
TTYユーザーは
711にお電話く ださい。
Khm
er: យយ
ងផ្ដល់សយវា
នៃអ្ន
កបកប្រែក
យោយឥត
្នវាសៃ្លៃដ់
ស្នកបយឡ
ងយ 24
យ៉ងផួ
យយៃ្ងៃ
7 ៃ្ងៃួ
យយអាទិត
ងយ បកុផ្ន
ំឡុផយ៉ងផយ
កាងទាំង
ំផ្នវាស។ ្នកប
អាច៉
អ្នកបក
ប្រែក
យដងួងីជួយយ
យ្លៃងយវាំរ
រំំកវាស្នកប
្នំពជទា
ំរ៉ងកសំផ្រ្ង
ំវាុខភា
ព ំកវាសយយ
ងផ។ ្នកបប
៏អាចយវាកងវាុំវាំភាំដ
្រដ់នអក
ប្រែកជាភាសា
្រខមែំ យោ
យឥត
្នវាសៃ្លៃដ់
ស្នកប្រដំ។
ែរាអស្រតទ
ូំវា័ព្ទួ
បយយងផ
តាួយ់ខ
1-80
0-46
4-40
00 ន
អ 24
យ៉ងផួ
យយៃ្ងៃ 7 ៃ្ងៃួយយ
អាទិត
ងយ (កិទ
ៃ្ងៃកុរ
ងយ)។ ្នកប
យែកង TT
Y យៅ
យ់ខ
711 ។
Kor
ean:
업무
시간
동안
에는
요일
및 시
간에
관계
없이
통역
서비
스를
무료
로 이
용하
실 수
있습
니다
. 통
역의
도움
을받
아 건
강 보
험 혜
택에
관하
여 질
문하
고 답
변을
들으
실 수
있습
니다
. 또
한, 귀
하가
사용
하는
언어
로 번
역된
자료
를 요
청해
무료
로 제
공받
으실
수 있
습니
다. 요
일 및
시간
에 관
계없
이
1-80
0-46
4-40
00번
으로
전화
해 문
의하
십시
오(공
휴일
휴무
). T
TY 사
용자
번
호 7
11.
Not
ice
of L
angu
age
Assi
stan
ce
Nav
ajo:
Nih
7 ata
’ hal
ne’4
1k1
’ado
olw
o[7g
77 ni
hei h
0l=
t’11
j77k’
4, t’
11 n
aadi
in d
99’ a
h44’
iilke
edgo
, tso
sts’
id y
isk3
2j8’,
nd1
’ani
shgo
ool
ki[ b
iyi’
g0n4
. Ata
’ hal
ne’4
ni
k1’a
dool
wo[
na’
7dik
id n
ee h
0l==
go d
77 at
s’77s
baa
1h1
y32
bik’
4st7’
7g77
bin1
’7di[k
idgo
. !1d
00 a
[d0’
naa
ltsoo
s l1
t’11
n7 n
izaa
d k’
ehji
1ln4
ehgo
t’11
j77k
’4 1
dool
n77[.
Nih
7ch’
i’ ho
d77ln
ih k
oj8’
1-80
0-46
4-40
00 j9
8go
d00
t[‘4e
’ nid
i, ts
osts
’id y
isk3
2j8’
dim
oo n
a’ad
leeh
j8’ (H
olid
aysg
o 47
da’
deel
kaal
) doo
da’
diits
’a’7g
77 ch
oday
oo[‘9
n7g7
7 koj
8’ ho
d77ln
ih
711
Punj
abi: ਅਸੀਂ ਕਾਰਵਾਈ ਦੇ ਸਾਰੇ ਘੰਟਿਆ
ਂ ਦੇ ਦੌਰਾਨ,
ਤੁਹਾਨੰੂ ਟਿਨਾਂ
ਟਕਸੀ
ਲਾਗਤ ਦੇ,
ਟਦਨ ਦੇ
24 ਘੰਿੇ,
ਹਫਤੇ ਦੇ 7
ਟਦਨ,
ਦੁਭਾਸ਼ੀਆ
ਸੇਵਾਵਾਂ
ਮੁਹੱਈਆ
ਕਰਵਾਉਂਦੇ ਹਾਂ
। ਤੁਸੀਂ
ਸਾਡੀ ਟਸ
ਹਤ ਦੇਖਭਾਲ
ਕਵਰੇਜ
ਿਾਰੇ ਆਪਣੇ ਸਵਾਲਾਂ
ਦੇ ਜਵਾਿ ਲਈ
ਇੱਕ ਦੁਭਾਸ਼ੀਏ ਦੀ
ਮਦਦ
ਲੈ ਸਕਦੇ ਹੋ। ਤੁਸੀਂ
ਟਿਨਾਂ
ਟਕਸੀ
ਲਾਗਤ ਦੇ ਸਮੱਗਰੀਆਂ ਨੰੂ
ਆਪਣੀ ਭਾਸ਼ਾ ਟਵੱਚ ਅਨੁਵਾਦ ਕਰਵਾਉਣ
ਦੀ ਿੇਨਤੀ ਕਰ ਸਕਦੇ ਹੋ।
ਿਸ
ਟਸਰਫ਼
ਸਾਨੰੂ
1-8
00-4
64-4
000 ਤੇ,
ਟਦਨ ਦੇ
24 ਘੰਿੇ,
ਹਫ਼ਤੇ ਦੇ 7
ਟਦਨ
(ਛੁੱਿੀਆਂ ਵਾਲੇ
ਟਦਨ ਿੰਦ
ਰਟਹੰਦਾ
ਹੈ) ਫ਼ੋਨ ਕਰੋ। T
TYਦਾ
ਉਪਯੋਗ ਕਰਨ ਵਾਲੇ
711
‘ਤੇ ਫ਼ੋਨ ਕਰਨ।
Rus
sian
: Мы
все
гда
в ча
сы р
абот
ы о
бесп
ечив
аем
Вас
усл
угам
и ус
тног
о пе
рево
дчик
а, 2
4 ча
са в
сут
ки, 7
дне
й в
неде
лю. Ч
тобы
пол
учит
ь от
веты
на
свои
воп
росы
о н
ашем
стр
ахов
ом п
окры
тии
услу
г здр
авоо
хран
ения
, Вы
мож
ете
восп
ольз
оват
ься
пом
ощью
уст
ного
пер
евод
чика
. Вы
так
же
мож
ете
запр
осит
ь бе
спла
тны
й пе
рево
д м
атер
иало
в на
Ваш
язы
к. П
рост
о по
звон
ите
нам
по
теле
фон
у 1-
800-
464-
4000
, кот
оры
й до
ступ
ен 2
4 ча
са в
сут
ки, 7
дн
ей в
нед
елю
(кро
ме
праз
днич
ных
дней
). П
ольз
оват
ели
лини
и TT
Y м
огут
зво
нить
по
ном
еру
711.
Span
ish:
Ofre
cem
os s
ervi
cios
de
tradu
cció
n al
esp
añol
sin
cos
to a
lgun
o pa
ra u
sted
dur
ante
todo
el h
orar
io d
e at
enci
ón, 2
4 ho
ras
al d
ía, s
iete
día
s a
la
sem
ana.
Pue
de c
onta
r con
la a
yuda
de
un in
térp
rete
par
a re
spon
der l
as p
regu
ntas
que
teng
a so
bre
nues
tra c
ober
tura
de
aten
ción
méd
ica.
Ade
más
, pue
de
solic
itar q
ue lo
s m
ater
iale
s se
trad
uzca
n a
su id
iom
a si
n co
sto
algu
no. S
olo
llam
e al
1-8
00-7
88-0
616,
24
hora
s al
día
, sie
te d
ías
a la
sem
ana
(cer
rado
los
días
fest
ivos
). Lo
s us
uario
s de
TTY
, deb
en ll
amar
al 7
11.
Taga
log:
May
mag
agam
it na
mga
ser
bisy
o ng
taga
salin
ng
wik
a na
ng w
ala
kang
ba
baya
ran,
24
na o
ras
baw
at a
raw
, 7 a
raw
baw
at li
nggo
, sa
laha
t ora
s ng
tra
baho
. Mak
akat
ulon
g an
g ta
gasa
lin n
g w
ika
sa p
agsa
got s
a m
ga ta
nong
mo
tung
kol s
a iy
ong
cove
rage
sa
pang
anga
laga
ng p
angk
alus
ugan
. Maa
ari k
ang
hum
ingi
ng
mga
bab
asah
in n
a is
inal
in s
a iy
ong
wik
a na
ng w
ala
kang
bab
ayar
an.
Taw
agan
lam
ang
kam
i sa
1-80
0-46
4-40
00, 2
4 na
ora
s ba
wat
ara
w, 7
ara
w b
awat
lin
ggo
(sar
ado
sa m
ga p
ista
opi
syal
). A
ng m
ga g
umag
amit
ng T
TY a
y m
aaar
ing
tum
awag
sa
711.
Thai
: เรามบีรกิารลา่มฟรสํีาหรับคณุ
ตลอด
24 ชั ว่โมง
ทกุวนัตลอดชั ว่โมงทําการของเราคณุ
สามารถขอใหล้า่มชว่ยตอบคําถามของคณุ
ทีเ่กีย่วกบัความคุม้ครองการดแูลสขุภาพของเรา
และคณุยงัสามารถขอใหม้กีารแปลเอกสารเป็นภาษาทีค่ณุใชไ้ดโ้ดยไมม่กีารคดิคา่บรกิาร
เพยีงโทรหาเราทีห่มายเลข
1-8
00-4
64-4
000 ตลอด
24 ชั ว่โมงทกุวนั
(ปิดใหบ้รกิารในวนั
หยดุราชการ)
ผูใ้ช
้TTY
โปรดโทรไปที ่7
11C
hine
se: 我
們每
週7
天,
每天
24小
時在
所有
營業
時間
内免
費爲
您提
供口
譯服
務。
您可
以請
口譯
員協
助回
答有
關我
們健
康保
險的
問題
。您
也可
以免
費索
取翻
譯成
您所
用語
言的
資料
。我
們每
週7
天,
每天
24小
時均
歡迎
您打
電話
1-80
0-75
7-75
85 前
來聯
絡(
節假
日 休
息)
。聽
障及
語障
專線
(TT
Y)
使用
者請
撥 7
11。
Viet
nam
ese:
Chú
ng tô
i cun
g cấ
p dị
ch v
ụ th
ông
dịch
miễ
n ph
í cho
quý
vị 2
4 gi
ờ m
ỗi n
gày,
7 n
gày
trong
tuần
, tro
ng tấ
t cả
các
giờ
làm
việ
c. Q
uý v
ị có
thể
được
th
ông
dịch
viê
n gi
úp tr
ả lờ
i thắ
c m
ắc v
ề qu
yền
lợi b
ảo h
iểm
sứ
c kh
ỏe c
ủa c
húng
tô
i. Q
uý v
ị cũn
g có
thể
yêu
cầu
được
cấp
miễ
n ph
í tài
liệu
phi
ên d
ịch
ra n
gôn
ngữ
củ
a qu
ý vị
. Chỉ
cần
gọi
cho
chú
ng tô
i tại
số
1-80
0-46
4-40
00, 2
4 gi
ờ m
ỗi n
gày,
7
ngày
tron
g tu
ần (t
rừ c
ác n
gày
lễ).
Ngư
ời d
ùng
TTY
xin
gọi
711
.
Nav
ajo:
Nih
7 ata
’ hal
ne’4
1k1
’ado
olw
o[7g
77 ni
hei h
0l=
t’11
j77k’
4, t’
11 n
aadi
in d
99’
ah44
’iilk
eedg
o, ts
osts
’id y
isk3
2j8’,
nd1
’ani
shgo
ool
ki[ b
iyi’
g0n4
. Ata
’ hal
ne’4
ni
k1’a
dool
wo[
na’
7dik
id n
ee h
0l==
go d
77 at
s’77s
baa
1h1
y32
bik’
4st7’
7g77
bin1
’7di[k
idgo
. !1d
00 a
[d0’
naa
ltsoo
s l1
t’11
n7 n
izaa
d k’
ehji
1ln4
ehgo
t’11
j77k
’4
1doo
ln77[
. Nih
7ch’
i’ ho
d77ln
ih k
oj8’
1-80
0-46
4-40
00 j9
8go
d00
t[‘4e
’ nid
i, ts
osts
’id
yisk
32j8’
dim
oo n
a’ad
leeh
j8’ (H
olid
aysg
o 47
da’
deel
kaal
) doo
da’
diits
’a’7g
77 ch
oday
oo[‘9
n7g7
7 koj
8’ ho
d77ln
ih 7
11
Punj
abi: ਅਸੀਂ ਕਾਰਵਾਈ ਦੇ ਸਾਰੇ ਘੰਟਿਆ
ਂ ਦੇ ਦੌਰਾਨ,
ਤੁਹਾਨੰੂ