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1 J. RAMON GIL-GARCIA Center for Technology in Government, University at Albany, SUNY 187 Wolf Road, Suite 301, Albany, NY 12205, USA Tel.: (518) 442-3892 or 442-5389 Fax: (518) 442-3886 [email protected] EDUCATION University at Albany, SUNY, Rockefeller College of Public Affairs and Policy, Albany, New York, United States. Ph.D. in Public Administration and Policy. May 2005. Dissertation Title: Enacting State Websites: A Mixed Method Study Exploring E-Government Success in Multi-Organizational Settings. Dissertation Committee: Sharon S. Dawes (Chair), Jon P. Gant, Richard H. Hall, and R. Karl Rethemeyer. Reader: Jane E. Fountain. Concentration: Public Management, Information Management and Policy in the Public Sector. Research Interests: Collaborative Electronic Government, Inter-organizational Information Integration, Adoption and Implementation of Emergent Technologies, Information Technologies in the Budgeting Process, Information Technologies and Organizations, Digital Divide Policies, Education Policy, Public Management and Government Innovation, Public Policy Evaluation, and Multi-method Research Approaches. Coursework: Politics and Administration; Research Methods 1; Research Methods 2 (Statistics); Foundations of Public Administration; Database Applications; Unix and Networking; Web Technologies; Introduction to Java Programming; Economics and Finance Theory; Organization Theory and Behavior; Guided Research (Government Information Management); Quantitative Methods 1; Proseminar in Information Management; Simulating Dynamic Systems; Proseminar in Information Policy; Government Information Strategy and Management; Guided Research (Information Technology and Statistical Methods); Cultural Analysis of Organizations; Social and Organizational Networks; Guided Research (Government IT Research); Complex Organizations and Bureaucracy; Guided Research (Conducting Digital Government Research); Introduction to Structural Equation Modeling. Harvard University, John F. Kennedy School of Government, Cambridge, Massachusetts, United States. National Center for Digital Government Doctoral Fellowship. September 2004 - August 2005. Activities: Research activities related to dissertation work, presentation of research results, and attendance to the course entitled “Research Seminar in Information Technology and Organizations: Social Perspectives”, the Seminar Series on Information, Institutions, and Governance, the Cambridge Colloquium on Complexity and Social Networks, and the Governance of Information Seminar Series. Academic discussions with professors at Harvard University and the Massachusetts Institute of Technology (MIT) such as Jane E. Fountain, Wanda Orlikowski, and David Lazer. Centro de Investigacion y Docencia Economicas (CIDE), Mexico City, Mexico. Master of Public Administration and Policy. August 1999. Thesis: The Planning and Evaluation Systems of the Autonomous University of the State of Mexico and the Center for Research and Teaching in Economics (In Spanish). Concentration: Public Management and Organization Theory. Coursework: Organization Theory; Introduction to Political Science; Structure and Legal Framework of the State; Quantitative Methods for Public Policy Analysis I and II; Microeconomics; Mexican Political System; Public Administration: Theories and Realities in Mexico; Applications of Microeconomics; Organizational Intervention; Public Finance; Public Management; Advanced Topics of Public Administration. University of Colorado at Denver, Graduate School of Public Affairs, Denver, Colorado, United States. Academic Exchange (Summer-Fall, 1998). Coursework: Policy Initiation and Implementation; Leadership and Professional Ethics; Media and Public Policy; Local Government Management; Organizational Management and Change; Governance and Institutions. Instituto Nacional de Administracion Publica (INAP), Mexico City, Mexico. Graduate Certificate in Executive Government Information Management. July 2001. Certificate Thesis: Implementation Problems in Information Technology related Programs in Public Administration. The Case of the System of Educational Information (In Spanish). Coursework: Information Management in Public Administration; Executive Direction in Government; Information and Communication Technologies.

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Page 1: Ph.D. in Public Administration and Policy Dissertation ... · supervision mechanisms for BIIACS staff members. Coordinate the preparation and submission of status reports to CIDE’s

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J. RAMON GIL-GARCIA Center for Technology in Government, University at Albany, SUNY

187 Wolf Road, Suite 301, Albany, NY 12205, USA Tel.: (518) 442-3892 or 442-5389

Fax: (518) 442-3886 [email protected]

EDUCATION University at Albany, SUNY, Rockefeller College of Public Affairs and Policy, Albany, New York, United States. Ph.D. in Public Administration and Policy. May 2005. Dissertation Title: Enacting State Websites: A Mixed Method Study Exploring E-Government Success in Multi-Organizational Settings. Dissertation Committee: Sharon S. Dawes (Chair), Jon P. Gant, Richard H. Hall, and R. Karl Rethemeyer. Reader: Jane E. Fountain. Concentration: Public Management, Information Management and Policy in the Public Sector. Research Interests: Collaborative Electronic Government, Inter-organizational Information Integration, Adoption and Implementation of Emergent Technologies, Information Technologies in the Budgeting Process, Information Technologies and Organizations, Digital Divide Policies, Education Policy, Public Management and Government Innovation, Public Policy Evaluation, and Multi-method Research Approaches. Coursework: Politics and Administration; Research Methods 1; Research Methods 2 (Statistics); Foundations of Public Administration; Database Applications; Unix and Networking; Web Technologies; Introduction to Java Programming; Economics and Finance Theory; Organization Theory and Behavior; Guided Research (Government Information Management); Quantitative Methods 1; Proseminar in Information Management; Simulating Dynamic Systems; Proseminar in Information Policy; Government Information Strategy and Management; Guided Research (Information Technology and Statistical Methods); Cultural Analysis of Organizations; Social and Organizational Networks; Guided Research (Government IT Research); Complex Organizations and Bureaucracy; Guided Research (Conducting Digital Government Research); Introduction to Structural Equation Modeling.

Harvard University, John F. Kennedy School of Government, Cambridge, Massachusetts, United States. National Center for Digital Government Doctoral Fellowship. September 2004 - August 2005. Activities: Research activities related to dissertation work, presentation of research results, and attendance to the course entitled “Research Seminar in Information Technology and Organizations: Social Perspectives”, the Seminar Series on Information, Institutions, and Governance, the Cambridge Colloquium on Complexity and Social Networks, and the Governance of Information Seminar Series. Academic discussions with professors at Harvard University and the Massachusetts Institute of Technology (MIT) such as Jane E. Fountain, Wanda Orlikowski, and David Lazer.

Centro de Investigacion y Docencia Economicas (CIDE), Mexico City, Mexico.

Master of Public Administration and Policy. August 1999. Thesis: The Planning and Evaluation Systems of the Autonomous University of the State of Mexico and the Center for Research and Teaching in Economics (In Spanish). Concentration: Public Management and Organization Theory. Coursework: Organization Theory; Introduction to Political Science; Structure and Legal Framework of the State; Quantitative Methods for Public Policy Analysis I and II; Microeconomics; Mexican Political System; Public Administration: Theories and Realities in Mexico; Applications of Microeconomics; Organizational Intervention; Public Finance; Public Management; Advanced Topics of Public Administration. University of Colorado at Denver, Graduate School of Public Affairs, Denver, Colorado, United States. Academic Exchange (Summer-Fall, 1998). Coursework: Policy Initiation and Implementation; Leadership and Professional Ethics; Media and Public Policy; Local Government Management; Organizational Management and Change; Governance and Institutions.

Instituto Nacional de Administracion Publica (INAP), Mexico City, Mexico. Graduate Certificate in Executive Government Information Management. July 2001. Certificate Thesis: Implementation Problems in Information Technology related Programs in Public Administration. The Case of the System of Educational Information (In Spanish). Coursework: Information Management in Public Administration; Executive Direction in Government; Information and Communication Technologies.

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Universidad Iberoamericana (UIA), Mexico City, Mexico. Graduate Certificate in Political Analysis. October 1997. Coursework: Contemporary Theories for Political Analysis; Methodology for Political Analysis; The Transition from Modernity to Post-modernity; The International Context; Mexican Political System; Political Parties; Pressure Groups and Social Movements; Communication and Political Marketing; Electoral Strategies; Political Prospective and Scenarios Theory; Strategic Planning; Governance and Democracy; Contemporary Political Problems.

Universidad Autonoma del Estado de Mexico (UAEM), Toluca, State of Mexico, Mexico. Bachelor of Arts in Political Science and Public Administration. February 1997. Thesis: Comparative Analysis of the Planning Process in Three Municipalities of the Region Toluca-Tenango, which are Governed by PAN, PRI, and PRD (different political parties), during the Period 1994-1996 (In Spanish). Concentration: Planning in the Public Sector. Coursework: Philosophy of Science I, II and III; Society and State in Mexico I, II and III; Social and Political Thought I, II and III; Applied Mathematics for Social Sciences; Social and Economic History I, II and III; Foreign Language (French) I, II and III; Study Techniques and Texts Analysis; Descriptive Statistics and Probability; Computation I and II; Inferential and Prospective Statistics; Methodology for Political Analysis I and II; Constitutional Law in the State of Mexico; Political Theory I, II and III; Analysis of Systems; Theory of Public Administration I and II; Political Sociology; Legal System of Public Administration I and II; Financial Mathematics; Selected Topics in Political Science; Research Workshop I, II and III; Administrative Planning; Management Control in the Public Sector; Selected Topics in Public Administration; Federal Public Administration; Budgetary Techniques; Revenue and Tax Administration; Economics of the Public Sector I and II; Political Parties and Electoral Processes; State Public Administration; Project Management; Mexican Political System; Municipal Public Administration; Public Policies in the State of Mexico; Regional Development Management; Political Institutions in the State of Mexico; Thesis Seminar.

Fundacion Mexicana de Computacion, Toluca, State of Mexico, Mexico.

Technical Certificate in Information Systems Development. August 2001. Coursework: Computational Logic; Visual FoxPro; Clipper; Visual Basic.

Instituto de Computacion y Metodos, Toluca, State of Mexico, Mexico.

Technical Certificate in Information Systems Administration. October 1996. Coursework: Operative System DOS; MS Windows; Support Tools; MS Word; MS Excel; IPC-COI; IPA-SAE; Harvard Graphics. RESEARCH AND PROFESSIONAL EXPERIENCE Center for Technology in Government, University at Albany, SUNY, Albany, New York, United States.

Research Director. July 2013 – Present. Activities: Management of the center’s research portfolio. Participation in and coordination of research and consulting projects. Preparing and writing academic articles, research reports, and practitioner-oriented publications and presentations. Presentation of research results in prestigious national and international conferences.

Research Projects: Current Practices in Digital Government and Government Internet Portals (Development of a Book). Funded by the Research Support Program of “Centro de Investigación y Docencia Económicas”. February 2014 - February 2015. Principal Investigator. ($150,000 pesos, about $12,000 USD)

Inter-Organizational Collaboration and Performance of State E-Government Portals in Mexico. Funded by the National Council for Science and Technology (CONACyT), Mexico. October 2009 - June 2014. Principal Investigator. ($750,744. pesos, about $60,000 USD)

The International Context of Immigration Reform: US, Mexico, and Beyond. Funded by the “Global Migration and Human Mobility Program” of the John D. & Catherine T. MacArthur Foundation, United States. December 2010 - February 2014. Researcher ($450,000 USD)

Consulting Projects:

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MTA Data Visualization Project. Funded by the Metropolitan Transit Authority, New York, USA. February 2014 - May 2014. Co-Principal Investigator. ($19, 000 USD)

Centro de Investigacion y Docencia Economicas (CIDE), Mexico City, Mexico.

Department of Public Administration

Professor. July 2013 – Present. Associate Professor. October 2010 – June 2013. Assistant Professor. August 2007 – September 2010. Activities: Research and teaching at the graduate level on topics related to Government Information Technologies, Public Administration, Public Policy, Organization Theory, Research Methods, and Statistics. Participation and coordination of research and consulting projects. Preparing and writing academic articles, research reports, and practitioner-oriented publications and presentations. Presentation of research results in national and international prestigious conferences.

Data Center for Applied Research in Social Sciences (BIIACS, by its abbreviation in Spanish) Director. January 2008 - June 2013. Activities: Negotiating access to and donation of databases on behalf of CIDE to be incorporated to BIIACS digital repository. Managing relationships with CIDE Professors and external research teams interested in doing analysis about certain public policy topics using some of the databases included in BIIACS digital repository. Managing the relationships between BIIACS and its Advisory Board. Coordination of internal and external outreach activities, as well as special events related to BIIACS. Development of coordination and supervision mechanisms for BIIACS staff members. Coordinate the preparation and submission of status reports to CIDE’s Provost.

Research Projects: Inter-Organizational Collaboration and Performance of State E-Government Portals in Mexico. Funded by the National Council for Science and Technology (CONACyT), Mexico. October 2009 - June 2014. Principal Investigator. ($750,744. pesos, about $60,000 USD)

The International Context of Immigration Reform: US, Mexico, and Beyond. Funded by the “Global Migration and Human Mobility Program” of the John D. & Catherine T. MacArthur Foundation, United States. December 2010 - February 2014. Researcher ($450,000 USD)

Experimental Design and Evaluation of a Program Based on Multi-user Virtual Environments to Promote the Development of Scientific Thinking among Students of Secondary Education in Aguascalientes. Funded by the National Council of Science and Technology (CONACyT,-Mexico) and the State Government of Aguascalientes, Mexico. November 2010 - December 2013. Co- Principal Investigator. ($1’200,000 pesos, about $100,000 USD)

Smart Cities and Service Integration in North America. Funded by the Social Sciences and Humanities Research Council, Canada. March 2010 - February 2012. Co- Principal Investigator. ($69.800 Canadian dollars, about $68, 000 USD)

Evaluation of Electronic Government, Openness and Transparency in Central America. Funded by the Regional Dialogue on the Information Society (DIRSI, by its abbreviation in Spanish), Peru. February - May 2011. Co-Principal Investigator. ($5,000 USD)

Towards a Municipal Electronic Government Model for Mexico. Funded by the Center of Documentation and Information for Industry (INFOTEC), Mexico. September 2009 - March 2011. Co- Principal Investigator. ($3’055, 500 pesos, about $240.000 USD)

Models of Inter-Organizational Collaboration and Performance of State Government Websites in Mexico. Funded by the National Council for Science and Technology (CONACyT), Mexico. October 2008 - January 2010. Principal Investigator. ($130,000 pesos, about $12,000 USD)

Models of Complete Information Price (MCIP): ICT Strategies to Promote Local and Regional Development. Funded by the National Council for Science and Technology (CONACyT), Mexico. October 2008 - September 2009. Co-Principal Investigator. ($130,000 pesos, about $12,000 USD)

Workshop: "Inter-Organizational Collaboration, Information Sharing and Interoperability in the North American Borders". Funded by the Inter-Institutional Consortium for the Study of the North American Region (PIERAN, by its abbreviation in Spanish), integrated by El Colegio de Mexico, Centro de Investigacion y Docencia Economicas, El Colegio de la Frontera Norte, Instituto Tecnologico de Estudios Superiores de Monterrey, Universidad de las Americas-Puebla, and Universidad Nacional Autonoma de Mexico, Mexico, February 2009. Principal Investigator. ($40,000 pesos, about $3,500 USD)

Sub-Award: Modeling the Social and Technical Processes of Interorganizational Information Integration. Funded by the National Science Foundation, United States. September 2007 - May 2009. Principal Investigator. ($27,000 USD)

Consulting Projects:

Evaluation of the SINED Platform for Managing Learning Objects. Funded by the National System for Distance Education, Mexico.

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September 2011 - March 2012. Co-Principal Investigator. ($90,000 pesos, about $7,000 USD)

Training on the Implementation and Operation of the Early Warning Network. Funded by the Federal Attorney for the Consumer (PROFECO, by its abbreviation in Spanish), Mexico. October - December 2010. Principal Investigator. ($200,000 pesos, about $ 15,000 USD)

Development of a National Census of all the Justice Bodies in the Country, by the Design, Production and Electronic Publication of a Judicial Yearbook. Funded by the Mexican Association of Judges (AMIJ, by its abbreviation in Spanish). June 2009 - December 2010. Principal Investigator. ($4'667, 880.92 pesos, about $360,000 USD)

Technical Assistance for the Functional Design of an Early Warning Network for Mexican Authorities (PROFECO) to exchange information with the European Union. Funded by the Federal Attorney for the Consumer (PROFECO, by its abbreviation in Spanish). Mexico. October - December 2008. Principal Investigator. ($200,000 pesos, about $15,000 USD)

Development of the White Book of the Information and Knowledge Society in Mexico. Funded by the e-Mexico National System, Mexico. November 2007 - February 2008. Co-Principal Investigator. ($210,000 pesos, about $19,000 USD)

Center for Technology in Government, University at Albany, SUNY, Albany, New York, United States.

Post-Doctoral Fellow. May 2005 – July 2007. Activities: Active participation and coordination of research and consulting projects related to the use of information and communication technologies in the public sector. Preparing and writing academic articles, research reports, and practitioner-oriented publications and presentations.

Research Projects: Electronic Government and Inter-Organizational Collaboration: The Case of Mexico (In Spanish). Funded by the National Council of Science and Technology (CONACyT), Mexico. June 2005 – March 2007. Co-Principal Investigator. ($397,750 pesos, about $35,000 USD)

Web Site Management Using XML: A Testbed Project. Funded by New York State. May 2005 – July 2007. Principal Investigator.

Modeling the Social and Technical Processes of Interorganizational Information Integration. Funded by the National Science Foundation. May 2005 – July 2007.

Turning to Digital Government in a Crisis: Coordinating Government, Business and Nonprofit Services in Response to the World Trade Center Attacks of September 11, 2001. Funded by the National Science Foundation. May 2005 – September 2005.

Consulting Projects: Assessing Mobile Technologies in Child Protective Services. Funded by the NYS Office of Children and Family Services. June 2006 – January 2007.

IT Workforce Skills Assessment Project. Funded by New York State. August 2005 – August 2006.

Towards a Multidimensional Model of Electronic Government Measurement in Latin America and the Caribbean (In Spanish). Funded by ECLAC and the European Union through their joint project “@LIS - Alianza para la Sociedad de la Informacion.” September 2006 – May 2007. Co-Principal Investigator. ($9,000.00 USD)

Graduate Research Assistant. January 2002 – May 2005. Activities: Active participation in the design and development of research and consulting projects related to the use of information and communication technologies in the public sector.

Research Projects: Enacting State Websites: A Mixed Method Study Exploring E-Government Success in Multi-Organizational Settings. (Doctoral Dissertation). Funded by the National Science Foundation and Harvard University, United States. September 2004 - August 2005. Principal Investigator. ($20,000 USD)

Modeling the Social and Technical Processes of Interorganizational Information Integration. Funded by the National Science Foundation. September 2004 – May 2005.

Turning to Digital Government in a Crisis: Coordinating Government, Business and Nonprofit Services in Response to the World Trade Center Attacks of September 11, 2001. Funded by the National Science Foundation. January 2002 – May 2005.

Exploring the Feasibility of a Digital Government Journal. Funded by the National Science Foundation. October 2003 – April 2004.

Redesign of the concentration in Information Strategy and Management for the graduate programs in Public Administration. Rockefeller College of Public Affairs and Policy. January 2002 – July 2003.

Consulting Projects:

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Guidelines for Assessing and Building Information Sharing Capability in the Criminal Justice Enterprise: Developing an Interactive Assessment Toolkit. Funded by the U.S. Department of Justice. June 2004 – September 2004.

Increasing Information Sharing Effectiveness: Guidelines for Assessing and Building Capability in the Criminal Justice Enterprise. Funded by the U.S. Department of Justice. May 2002 – June 2004.

Centro de Investigacion y Docencia Economicas (CIDE), Mexico City, Mexico.

Department of Public Administration

Assistant Professor. August 1999 – August 2001. Activities: Research and teaching at the graduate level on topics related to Public Administration, Public Policy, and Organization Theory. Participation and coordination of consulting projects about administrative modernization and evaluation of public policies. Conducting data collection for research purposes (interviews and documentation) in some Latin American countries such as Colombia, Mexico, and Venezuela. Preparing and writing academic articles, research reports, and practitioner-oriented publications and presentations.

Research Projects: Organizational Structures and Networks in the Budgeting Process (In Spanish). Funded by the National Council of Science and Technology (CONACyT) Mexico. August 1999 – August 2001.

Public Management in Educational Administration and Policy (In Spanish). September 2000 – August 2001.

An Organizational Approach to the Federal Electoral Process (In Spanish). January 2000 – May 2001.

Consulting Projects: Intervention Manual for Regulatory Improvement in the Municipalities (In Spanish). Funded by the Federal Commission for Regulatory Improvement, Mexican Government. June – August 2001.

Process Auditing and Elaboration of Administrative Manuals (In Spanish). Funded by the Secretary of Environment, Natural Resources and Fishing, Mexican Government. August – November 2000.

Manual of Strategic Planning and Performance Measurements (In Spanish). Funded by the Secretary of Finance and Public Credit, Mexican Government. May – June 2000.

Evaluation of the Decentralization of the Tourism Secretary (In Spanish). Funded by the Secretary of Tourism, Mexican Government. September 1999 – February 2000.

Centro de Estudios Politicos y de Administracion, S.C., Toluca, State of Mexico, Mexico.

Consultant and Researcher. July 1997 – August 1999. Activities: Research, consulting and support for projects about Public Policy (analysis and evaluation), Political Science (public opinion studies, image management, and speech preparation), and Public Administration (local government planning and management).

Government of the State of Mexico, Secretary of Agricultural Development General Direction of Rural Development, Metepec, State of Mexico, Mexico.

Assistant to the General Director. November 1995 – June 1997. Activities: Analysis and evaluation of government programs, coordination of activities between directions (sub-areas), preparation of speeches, organization of political visits for the secretary and governor, collaboration with rural leaders.

Analyst of Computational and Administrative Systems. August 1994 – October 1995. Activities: Support related to information systems and administration, help to use information technology resources, support for administrative control and accounting activities.

Secretary of Agriculture, Livestock, and Rural Development (Mexican Government) State Office of “INCA Rural, A.C.”, Toluca, State of Mexico, Mexico.

Responsible of the Data Processing System. January – July 1994. Activities: Coordination of different activities related to information and computational resources to support the substantive objectives of the organization.

Program of Technical Support and Training “INCA Rural – Sedagro”, Metepec, State of Mexico, Mexico.

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Research Assistant. January – December 1993. Activities: Search for and organize information from books, academic journals, and magazines related to topics about rural development, economics, law, and political science. TEACHING EXPERIENCE Centro de Investigacion y Docencia Economicas (CIDE), Mexico City, Mexico.

Department of Public Administration, Master of Public Policy & Administration Professor Statistics (Masters Level). May – July 2013. Course content: Basic Issues on Data, Information and Decisions; Descriptive Statistics; Basic Probability; Normal Distribution and Sampling Distributions; Introduction to Confidence Intervals; and Introduction to Hypothesis Testing. Econometrics (Masters Level). January - June 2013. Course content: Data, Information and Decisions; Review of Descriptive Statistics; Probability and Discrete Probability Distributions; Normal Distribution and Sampling Distributions; Confidence Intervals; Hypothesis Testing; Analysis of Variance; Non-Parametric Tests; Simple Linear Regression; Multivariate Regression; Violations to the OLS assumptions; Time Series and Forecasting; Decision Making; Dichotomous Dependent Variable: Logit and Probit; Factor Analysis; and Structural Equation Models and Partial Least Squares. Research Methods Seminar II (Ph.D. Level). January – June 2013. Course content: Hierarchical Linear Models; Structural Equation Systems and Partial Least Squares; Continuous Simulation and System Dynamics; Discourse Analysis; Multilevel Case Studies; and Social Network Analysis Electronic Government (Masters Level). March 2013. Course content: Course taught in collaboration with professors Gabriel Puron Cid and Rodrigo Sandoval Almazan including topics such as Introduction to Electronic Government, Open Government, Government Networks, Inter-organizational Collaboration and Information Sharing, and Introduction and Applications of Government 2.0. Research Methods Seminar I (Ph.D. Level). August - December 2012. Course content: Strategies for Social Research; Research Design; Research Questions; Epistemological and Ontological Positions; Literature Review; Quantitative Analysis; Sampling; Structured Interviews; Surveys; Structured Observation; Content Analysis; Analysis of Secondary Data and Official Statistics; Qualitative Analysis; Ethnography; Participant Observation; Qualitative Interviews; Focus Groups; Document Analysis; Discourse Analysis. Thesis Seminar III (Ph. D. Level). August – December 2012. Course content: Tutorial course taught to the student Francisco Armando Aldama Nalda, Public Policy Ph.D. (2011). Seminar of Qualitative Analysis Using Atlas. ti (Ph. D. Level). August – December 2012. Course content: Tutorial course taught to the student Miguel Adolfo Mendoza Guajardo, including topics such as Interactive codification; Analysis of Codified Information; Constuction of Conceptual Maps; Search Functions; Creation of Hypertext and Analysis of Interviews for Case Studies. Statistics (Masters Level). May – July 2012. Course content: Basic Issues on Data, Information and Decisions; Descriptive Statistics; Basic Probability; Normal Distribution and Sampling Distributions; Introduction to Confidence Intervals; and Introduction to Hypothesis Testing. Econometrics (Masters Level). January – June 2012. Course content: Data, Information and Decisions; Review of Descriptive Statistics; Probability and Discrete Probability Distributions; Normal Distribution and Sampling Distributions; Confidence Intervals; Hypothesis Testing; Analysis of Variance; Non-Parametric Tests; Simple Linear Regression; Multivariate Regression; Violations to the OLS assumptions; Time Series and Forecasting; Decision Making; Dichotomous Dependent Variable: Logit and Probit; Factor Analysis; and Structural Equation Models and Partial Least Squares. Research Methods Seminar II (Ph.D. Level). January – June 2012. Course content: Hierarchical Linear Models; Structural Equation Systems and Partial Least Squares; Continuous Simulation and System Dynamics; Discourse Analysis; Multilevel Case Studies; and Social Network Analysis. Thesis Seminar VI (Ph.D. Level). January - June 2012. Course content: Tutorial course taught to the student Miguel Adolfo Mendoza Guajardo, Public Policy Ph.D. (2009). Research Methods Seminar I (Ph.D. Level). August – December 2011 Course content: Strategies for Social Research; Research Design; Research Questions; Epistemological and Ontological Positions; Literature Review; Quantitative Analysis; Sampling; Structured Interviews; Surveys; Structured Observation; Content Analysis; Analysis of Secondary Data and Official Statistics; Qualitative Analysis; Ethnography; Participant Observation; Qualitative Interviews; Focus Groups; Document Analysis; Discourse Analysis. Thesis Seminar V (Ph.D. Level). August – December 2011 Course content: Tutorial course taught to the student Miguel Adolfo Mendoza Guajardo, Public Policy Ph.D. (2009). Statistics (Masters Level). May – July 2011. Course content: Basic Issues on Data, Information and Decisions; Descriptive Statistics; Basic Probability; Normal Distribution and

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Sampling Distributions; Introduction to Confidence Intervals; and Introduction to Hypothesis Testing. Econometrics (Masters Level). January – June 2011. Course content: Data, Information and Decisions; Review of Descriptive Statistics; Probability and Discrete Probability Distributions; Normal Distribution and Sampling Distributions; Confidence Intervals; Hypothesis Testing; Analysis of Variance; Non-Parametric Tests; Simple Linear Regression; Multivariate Regression; Violations to the OLS assumptions; Time Series and Forecasting; Decision Making; Dichotomous Dependent Variable: Logit and Probit; Factor Analysis; and Structural Equation Models and Partial Least Squares. Research Methods Seminar II (Ph.D. Level ). January - June 2011. Course content: Hierarchical Linear Models; Structural Equation Models and Partial Least Squares; Continuous Simulation and System Dynamics; Discourse Analysis; Multi-level Case Studies; Social Network Analysis. Extracurricular Thesis Seminar (Ph.D. Level). January - June 2011. Course content: Tutorial course taught to the student Emma Rocio Castellanos Hernandez, Public Policy Ph.D. (2007). Thesis Seminar IV (Ph.D. Level). January - June 2011. Course content: Tutorial course taught to the student Miguel Adolfo Mendoza Guajardo, Public Policy Ph.D. (2009). Thesis Seminar I (Ph.D. Level). January - June 2011. Course content: Tutorial course taught to the student Francisco Armando Aldama Nalda, Public Policy Ph.D. (2011). Research Methods Seminar I (Ph.D. Level). August - December 2010. Course content: Strategies for Social Research; Research Design; Research Questions; Epistemological and Ontological Positions; Literature Review; Quantitative Analysis; Sampling; Structured Interviews; Surveys; Structured Observation; Content Analysis; Analysis of Secondary Data and Official Statistics; Qualitative Analysis; Ethnography; Participant Observation; Qualitative Interviews; Focus Groups; Document Analysis; Discourse Analysis. Thesis Seminar VI (Ph.D. Level). August - December 2010. Course content: Tutorial course taught to the student Emma Rocio Castellanos Hernandez, Public Policy Ph.D. (2007). Thesis Seminar III (Ph.D. Level). August - December 2010. Course content: Tutorial course taught to the student Miguel Adolfo Mendoza Guajardo, Public Policy Ph.D. (2009). Summer Course "Government 2.0: New Trends in the Use of IT in the Public Sector" (Professional). July 2010. Course content: The course offered a review of recent issues related to the use of information and communication technologies in government, with an emphasis on some new trends sometimes grouped under the concept of Government 2.0. It was conducted in collaboration with Dr. Luis F. Luna-Reyes and Dr. Rodrigo Sandoval-Almazan. Statistics (Maters Level). May - July 2010. Course content: Basic Issues on Data, Information and Decisions; Descriptive Statistics; Basic Probability; Normal Distribution and Sampling Distributions; Introduction to Confidence Intervals; and Introduction to Hypothesis Testing. Research Methods Seminar (Ph.D. Level). April - June 2010. Course content: Research Design; Epistemological and Ontological Positions; Quantitative Analysis; Surveys; Content Analysis; Qualitative Analysis; Qualitative Interviews; Focus Groups; Document Analysis. Econometrics (Masters Level). February - June 2010. Course content: Data, Information and Decisions; Review of Descriptive Statistics; Probability and Discrete Probability Distributions; Normal Distribution and Sampling Distributions; Confidence Intervals; Hypothesis Testing; Analysis of Variance; Non-Parametric Tests; Simple Linear Regression; Multivariate Regression; Violations to the OLS assumptions; Time Series and Forecasting; Decision Making; Dichotomous Dependent Variable: Logit and Probit; Factor Analysis; and Structural Equation Models and Partial Least Squares. Thesis Seminar V (Ph.D. Level). February - June 2010. Course content: Tutorial course taught to the student Emma Rocio Castellanos Hernandez, Public Policy Ph.D. (2007). Thesis Seminar II (Ph.D. Level). February - June 2010. Course content: Tutorial course taught to the student Miguel Adolfo Mendoza Guajardo, Public Policy Ph.D. (2009). Information Technologies and Government Innovation (Masters Level). February - June 2010. Course content: Electronic Government; Inter-Organizational Collaboration and Information Sharing; Information Policy in the Public Sector; E-Government Success Factors; and E-Government Benefits. Thesis Seminar IV (Ph.D. Level). August - December 2009. Course content: Tutorial course taught to the student Emma Rocio Castellanos Hernandez, Public Policy Ph.D. (2007). Summer Course "Government 2.0: New Trends in the Use of IT in the Public Sector" (Professional). July 2009. Course content: The course offered a review of recent issues related to the use of information and communication technologies in government, with an emphasis on some new trends sometimes grouped under the concept of Government 2.0. It was conducted in collaboration with Dr. Luis F. Luna-Reyes and Dr. Rodrigo Sandoval-Almazan. Thesis Seminar III (Ph.D. Level). June - August 2009. Course content: Tutorial course taught to the student Emma Rocio Castellanos Hernandez, Public Policy Ph.D. (2007). Statistics (Masters Level). May - July 2009. Course content: Descriptive Statistics; Basic Probability and Distributions; Simple Linear Regression; Multivariate Linear Regression; and Introduction to Confidence Intervals. Econometrics (Masters Level). February - June 2009. Course content: Data, Information and Decisions; Review of Descriptive Statistics; Basic Probability; Discrete Probability Distributions; Normal Distribution and Sampling Distributions; Confidence Intervals and Hypothesis Testing; Analysis of Variance and Non-Parametric Tests; Simple Linear Regression; Multivariate Linear Regression; Violations to the OLS Assumptions; Time Series and

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Forecasting; Decision Making; Dichotomous Dependent Variables: Logit and Probit; Factor Analysis; and Structural Equation Models and Partial Least Squares. Thesis Seminar II (Ph.D. Level). February - June 2009. Course content: Tutorial course taught to the student Emma Rocio Castellanos Hernandez, Public Policy Ph.D. (2007). Organizational Intervention (Masters Level). February – April 2001. Course content: Theory of the Organizational Structure; Models of Organizational Reconfiguration; Organizational Learning; Total Quality Management; Process Re-engineering; and Performance Evaluation. Course taught in collaboration with Jesus Ramirez.

Organization Theory (Masters Level). August – December 2000. Course content: New Economic Institutionalism; Contingency Theory; Population Ecology; Rational Choice; Principal-Agent Theory; and Organizational Culture. Course taught in collaboration with David Arellano-Gault and Jesus Ramirez.

Introduction to Public Administration (Masters Level). July 2000. Course content: Foundations of Public Management; and Administrative Reform. Course taught in collaboration with David Arellano-Gault.

Organizational Intervention (Masters Level). February – March 2000. Course content: Theory of the Organizational Structure; Models of Organizational Reconfiguration; and Organizational Learning. Course taught in collaboration with David Arellano-Gault and Jesus Ramirez.

Guest Lecturer Public Management Seminar (Masters Level). May 2013. Session title: "Promises and Limits of Digital Government: Reflections on Technology, Organization and Context" Public Management Seminar (Masters Level). May 2012. Session title: "Promises and Limits of Digital Government: Reflections on Technology, Organization and Context" Public Management Seminar (Masters Level). May 2011. Session title: "Electronic Government, Access to Informatio n, Transparency and Citizen Participation." Public Management Seminar (Masters Level). April 2010. Session title: "Electronic Government, Access to Information, Transparency and Citizen Participation." Research Seminar (Masters Level). October 2009. Session title: "Designing and Conducting Quantitative Research in Social Sciences." Certificate in Local Government and Management (Professional). August 2009. Session title: "Promises and Limits of Digital Government: Reflections on Technology, Organization and Context" Public Management Seminar (Masters Level). April 2009. Session title: "Promises and Limits of Digital Government: Reflections on Technology, Organization and Context" Public Economics and Regulation (Masters Level). March 2009. Session title: "Digital Divide". Research Seminar I (Masters Level). October 2008 Session title: "A Brief Introduction to Structural Equation Modeling and Partial Least Squares." Certificate in Local Government and Management (Professional). July 2008. Session title: "Promises and Limits of Digital Government: Reflections on Technology, Organization and Context." Public Management Seminar (Masters Level). April 2008. Session title: "Promises and Limits of E-Government: Reflections on Technology, Organization and Context." Public Policy Course for Microsoft (Graduate Level). October 2007. Session title: “Promises and Limits of Electronic Government: Reflections on Technology, Organization, and Context.”

Universidad Autonoma del Estado de Mexico, Toluca, State of Mexico, Mexico.

School of Political Science and Public Administration

Professor Permanent Seminar II – Social Sciences. (Masters Level). August – December 2009. Course content: Teaching and/or organizing sessions on topics related to diverse aspects of social sciences, emphasizing both theoretical and methodological elements. This course was taught as part of the Masters for Peace and Development. Global and Sector-Specific Policies (Masters Level). September – December 2000. Course content: Public Policy Analysis; New Public Management; New Economic Institutionalism; Organization Theory Applications; State Reform; Evaluation in the Public Sector; Performance-Oriented Budget Reforms; Civil Service; Information Management Policy; Education Services Decentralization; Higher Education Evaluation Policy; Social and Welfare Policy; Municipal Public Policies; and Environmental Policy.

Theory of Public Administration I (Bachelors Level). March – July 2000. Course content: Introduction to Public Administration; Object of Study in Public Administration; Public Administration Functions; Evolution of the Study of Public Administration; Legitimacy and Public Administration; Scientific Management School; Administrative Classical Theory School; Human Relations School; Structuralism; General Systems Theory; Quantitative School; New Human Relations

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School; Introduction to the Study of Organizations; Organizational Structure; Organization Theory; Organization Types; Organizational Configurations; Introduction to the Analysis of Public Policies; Administrative Reform; Public Management; and Process Re-engineering.

Selected Topics of Public Administration (Bachelors Level). September 1999 – February 2000. Course content: Civil Service Systems; Current Situation of the Civil Service in Some Countries; Technocracy in Mexico; Public Management; Social Management; Municipal Public Management; Process Re-engineering; New Public Management; and Introduction to Non-Government Organizations.

Guest Lecturer Social Research Methods (Bachelors level). December 2010. Session title: "Multi-Method Approaches in Social Sciences: Foundations and Examples." Social Research Methods (Bachelors Level). May 2010. Session title: "Multi-Method Approaches in Social Sciences: Foundations and Examples." Social Research Methods (Bachelors Level). December 2009. Session title: "Multi-Method Approaches in Social Sciences: Foundations and Examples." Seminar for Bachelors Thesis Development (Bachelors Level). October 1999. Session title: “New Institutionalism and Public Administration.”

Teaching Assistant Economics of the Public Sector II (Bachelors Level). March – July 1997. Course content: Support in the preparation of materials and presentation of topics related to the economics of the public sector with an emphasis in Mexico. This course was taught by Erwin Lino Zarate.

Ecole Polytechnique Federale de Laussanne, Switzerland. Universidad Cristobal Colon, Mexico. EPFL Executive Master in e-Governance

Professor Sessions “e-Government Research and e-Government in Mexico” (Masters Level). June 2010. Course content: E-Government Success Factors; Research Topics in E-Government (with an emphasis on inter-organizational collaboration and information sharing); the Mexican Experience in e-Government; and Multi-Method Approaches to E-Government Research.

Digital Government Society of North America (DGSNA), United States. International Digital Government Research Conference (dg.o)

Instructor Tutorial Course "Using Partial Least Squares (PLS) for Digital Government Research" (Professional). May 2010. Course content: Use of PLS (Partial Least Squares) and how this statistical technique helps to incorporate more realistic assumptions and better measurements in digital government research. Tutorial Course "Government 2.0: New Trends in the use of IT in the Public Sector" (Professional). May 2010. Course content: Introduction to Electronic Government; Networked Government and Inter-Organizational Collaboration, Introduction to Web 2.0 and Government 2.0 Applications. In collaboration with Dr. Luis F. Luna-Reyes and Dr. Rodrigo Sandoval-Almazan. Tutorial Course "Using Partial Least Squares (PLS) for Digital Government Research" (Professional). May 2009. Course content: Use of PLS (Partial Least Squares) and how this statistical technique helps to incorporate more realistic assumptions and better measurements in digital government research. Tutorial Course "Using Partial Least Squares (PLS) for Digital Government Research" (Professional). May 2008. Course content: Use of PLS (Partial Least Squares) and how this statistical technique helps to incorporate more realistic assumptions and better measurements in digital government research.

International IFIP EGOV Conference

Senior Faculty Member Ph.D. Colloquium. September 2013, Germany. Course content: Faculty member for the doctoral colloquium aimed to support doctoral students from different countries interested in doing research on topics related to information and communication technologies in government. Ph.D. Colloquium. August 2012, Norway. Course content: Faculty member for the doctoral colloquium aimed to support doctoral students from different countries interested in doing research on topics related to information and communication technologies in government.

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Ph.D. Colloquium. August 2011, The Netherlands. Course content: Faculty member for the doctoral colloquium aimed to support doctoral students from different countries interested in doing research on topics related to information and communication technologies in government.

Instituto Tecnologico y de Estudios Superiores de Monterrey, Toluca, State of Mexico, Mexico.

Graduate School of Public Administration

Guest Lecturer Politics and Public Administration in Mexico. (Masters Level). April 2010. Session title: Using Business Cases for Information Technology Projects in Government. Universidad de las Americas - Puebla, Cholula, Puebla, Mexico.

School of Business and Economics, Executive Masters in Business Administration

Guest Lecturer Information Management (Masters Level). September 2008, June 2007, October 2006. Session title: Making Smart IT Choices: Succeeding in IT-Enabled Innovation.

University at Albany, Albany, New York, United States.

Rockefeller College of Public Affairs and Policy

Adjunct Professor Data, Models and Decisions (Masters Level). August - December 2005. Course content: Probability; Spreadsheets (Excel); Probability and Decision Trees; Administrative Models in Spreadsheets; Government Information Systems; Difference Equations, System Dynamics and Vensim; Linear Systems, Matrix Notation, and Markov Chains; Internet, Networking and Public Administration, Database Design, Database Normalization, Decision Analysis in Spreadsheets; Multi-attribute Utility Models; Optimization; Formal Models in Public Administration and Policy. Guest Lecturer Research Methods II (Ph.D. Level). November 2006, March 2006. Session title: Introduction to Structural Equation Modeling and Partial Least Squares.

Teaching Assistant Organization Theory and Behavior (Masters Level). May – July 2004. Course content: Management and Leadership; Organizational Structure; Organizational Design; Power; Job Motivation; Teams and Working Groups; Strategy; Culture; Technology and Organizations; and Stress Management. In collaboration with Dr. Mark Preston. School of Business, Department of Management Science and Information Systems Adjunct Professor Quantitative Analysis for Business (Masters Level). January – May 2004. Course content: Information and Business Decisions; Descriptive Statistics; Random Variables and Probability Distributions; Sampling and Statistical Inference; Regression Analysis; Forecasting and Time Series; Risk Analysis and Monte Carlo Simulation; System Simulation Modeling and Analysis; and Selection Models and Decision Analysis.

Statistical Analysis for Managers (Masters Level). January – May 2003. Course content: Descriptive Statistics; Probability; Confidence Intervals; Hypothesis Testing; Sampling Distributions; Variance Analysis; Regression Analysis; Decision Making; and Statistics Applications in Quality and Productivity Management. School of Information Science and Policy Adjunct Professor Database Applications (Masters/Ph.D. Level). November – December 2003. Course content: Introduction to Databases; Introduction to Microsoft Access; Relational Model; ER Diagrams; Normalization; SQL; Relational Algebra; Forms and Reports; Distributed Databases; and Advanced Queries.

Web Technologies (Masters/Ph.D. Level). September – October 2003. Course content: Introduction and History of the World Wide Web; Internet Browsers; HTML Basic Code; Design and Modification of Web Pages; Tools for Web Design; Web Content Accessibility Guidelines; Tables and Frames; JavaScript; Cascading Style Sheets; CGI; and Client/Server Computing.

Guest Lecturer Proseminar in Information Theory (Ph.D. Level). March 2006.

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Session title: Structuration Theory in Information Systems Research. Project Client Electronic Databases Searching (Bachelors/Masters Level). January – April 2002. Description: Client of an electronic databases search. The topic of the search was electronic government and the use of information technologies in different functions of the criminal justice system. Prof. Rong Tang was the instructor of this course.

Instituto Nacional de Administracion Publica, Mexico City, Mexico.

Graduate Certificate in Process Re-Engineering for Public Administration

Adjunct Professor Administrative Technologies for Process Change (Graduate Level). June 2001. Session title: New Public Management: The Institutional and Organizational Transformation.

Graduate Certificate in Regional Development Adjunct Professor Regional Economic Analysis (Graduate Level). October 2000. Course content: Introduction to the Economic Analysis of Sub-national Areas; External Demand and Economic Regional Growth; Quotients of Localization; and Minimum Requirements. The course included both theoretical lectures and hands-on practical exercises using different techniques of regional economic analysis.

Universidad Autonoma de Baja California Sur, La Paz, Baja California Sur, Mexico.

Department of Social Sciences, Master of Public Policy and Administration

Adjunct Professor Masters Thesis Workshop (Masters Level). August 2001. Course content: Research Methods; Problem Definition; Research Questions and Hypothesis; Data Collection Techniques; Qualitative Case Studies; Quantitative and Qualitative Analysis; Presentation of Research Results. In addition to the lectures, there were individual sessions with each of the students with the objective to help them to develop or improve their research proposals.

Qualitative Approaches to Public Policy Analysis (Masters Level). December 2000. Course content: Public Administration and Policy Analysis; Public Policy Formulation; Implementation and Evaluation of Public Policies; New Economic Institutionalism; Organization Theory; New Public Management.

University of Guanajuato, Guanajuato, Guanajuato, Mexico. School of Law, Master of Public Administration

Adjunct Professor Administration of the Local and Regional Development (Masters Level). July 2001. Course content: Sustainable Development; Local Government Agenda Formation; Environmental Policy; and Administration of the Local and Regional Development. Course taught in cooperation with Allison Rowland, Rodolfo Garcia del Castillo, and Jesus Ramirez.

Government of the State of Aguascalientes, Aguascalientes, Aguascalientes, Mexico. Secretary of Finance, Coordination of Advisors

Instructor Reform and Institutional Change in Government Agencies (Practitioner Audience). August 2000. Course content: Strategic Planning; Organizational Change; and Performance Evaluation. In collaboration with Dr. David Arellano-Gault and Dr. Jesus Ramirez.

Government of the State of Mexico, Toluca, State of Mexico, Mexico.

Secretary of Finance and Planning

Instructor Workshop “Developing Performance Measurements” (Practitioner Audience). March – April 2000. Course content: Strategic Planning; Performance Evaluation; and Performance Measurements Development. In collaboration with Dr. Enrique Cabrero, Dr. David Arellano-Gault, and Dr. Jesus Ramirez.

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Association of Researchers in Development, Toluca, State of Mexico, Mexico.

Specialization Course “Mexico en el Umbral del Siglo XXI”

Instructor Political Factors of the Municipal Government (Practitioner Audience). January 2000. Sessions content: Municipal Government; Local Dynamics; Strategic Planning; Scenarios Theory; Political Situation for Local Governments; Political Party System in the State of Mexico; and Tools for Political Analysis.

Universidad de Colima, Colima, Colima: Mexico.

Faculty of Political and Social Science

Guest Lecturer Public Policies and the Use of New Technologies in Government Management (Faculty Members). November 2011. Session title: Public Policy and the Use of New Technologies in Public Administration.

Direccion Adjunta de Innovacion y Conocimiento (INFOTEC), Ciudad de Mexico, Mexico.

Research Seminar in Information and Communication Technologies (TIC)

Guest Lecturer Models for Municipal E-Government (Masters Level). October 2011. Session title: The objective of the seminar was to present the results of the project "Municipal E-Government Model", which was studying how local governments use information technologies and what are their main benefits and challenges. The overall goal was to propose an implementation model for electronic government in local governments. DISTINCTIONS, AWARDS AND HONORS National Research Award 2013. Social Sciences Category, Mexican Academy of Sciences, Mexico, 2013. [“This is the highest distinction given annually by the Mexican Academy of Sciences to outstanding young researchers.”] Best Research Paper Award. Luna-Reyes, Luis F. and J. Ramon Gil-Garcia. (2013). Understanding the Co-Evolution of Institutions, Technology, and Organizations: The Enactment of the State Government Portal of Puebla. Paper presented at the 14th Annual International Conference on Digital Government Research, organized by the Digital Government Society of North America. Quebec City, Quebec, Canada, June 17-20. [Proceedings Published by the Association for Computing Machinery] Third Place in “The 4th Latin-American Competition of Public Administration: Open Government.” Book: Quintanilla-Mendoza, Gabriela and J. Ramon Gil-Garcia (2013). Open Government in Latin America: Ideal Model, Action Plans and Preliminary Results (In Spanish). National Institute of Public Administration, Mexico City. National Researcher Level II. National System of Researchers. National Council for Science and Technology (CONACYT). Mexico. 2012-2015. Member of the Mexican Academy of Sciences. Academia Mexicana de Ciencias (AMC). Mexico. 2012 to present. Ranked as the Most Prolific Researcher in the Field of Digital Government. Scholl, Jochen. (2009). Profiling the EG Research Community and Its Core. Paper presented at the 8th International Conference on Electronic Government, organized by DEXA. Linz, Austria, August 31 - September 4. [Proceedings Published by Springer] Top 25 Hottest Articles in Government Information Quarterly. Sandoval-Almazan, Rodrigo y J. Ramon Gil-Garcia. (2012). Are Government Internet Portals Evolving towards more Interaction, Participation and Collaboration? Revisiting the rhetoric of e-government among municipalities. Government Information Quarterly, 29 (S1): S72-S81. [United States] [Social Science Citation Index]. Elsevier. January 2012 - June 2012. One of the Best contributions to the State of the Art and Future of ICT for Governance and Policy Modeling. Ferro, Enrico and J. Ramon Gil-Garcia. (2011). Computer-Based Simulation for Participatory Policy Intelligence. CROSSROAD A Participative Roadmap for ICT Research in Electronic Governance and Policy Modeling. Top Ten Cited in Government Information Quarterly. Helbig, Natalie, J. Ramon Gil-Garcia y Enrico Ferro. (2009). Understanding

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the Complexity of Electronic Government: Implications from the Digital Divide Literature. Government Information Quarterly, 26 (1): 89-97. [United States] [Social Science Citation Index]. Elsevier. 2011-2012. Most Read Paper in “Noticide Ciencias Sociales” 2011. Gil-Garcia, J. Ramon, Judith Mariscal and Fernando Ramirez. (2008). Gobierno Electronico en Mexico. Centro de Investigacion y Docencia Economicas, Public Administration Department, Working Paper No. DTAP 214 (November). [Mexico] Top 25 Hottest Articles in Government Information Quarterly. Ferro, Enrico, Natalie Helbig and J. Ramon Gil-Garcia. (2011). The Role of IT Literacy in Defining Digital Divide Policy Needs. Government Information Quarterly, 28 (1): 3-10. [United States] [Social Science Citation Index]. Elsevier. January 2011 – March 2012. National Researcher Level I. National System of Researchers. National Council for Science and Technology (CONACYT). Mexico. 2009 - 2011. Top Ten Cited in Government Information Quarterly. Gil-Garcia, J. Ramon e Ignacio J. Martinez Moyano. (2007). Understanding the Evolution of e-Government: The Influence of Systems of Rules on Public Sector Dynamics. Government Information Quarterly, 24 (2): 266-290. [United States] [Social Science Citation Index]. Elsevier. 2010-2012. Third Place as the Best Teacher 2009 (School-wide). Students’ Assessment. School of Political and Social Sciences, Universidad Autonoma del Estado de Mexico (UAEM), 2010. Top Ten Cited in Government Information Quarterly. Gil-Garcia J. Ramon and Theresa A. Pardo. (2005). E-Government Success Factors: Mapping Practical Tools to Theoretical Foundations. Government Information Quarterly, 22 (2): 187-216. [United States] [Social Science Citation Index]. Elsevier. 2008 - 2010. John Wiley Best JASIST Paper Award 2008. Harrison, Teresa, Theresa A. Pardo, J. Ramon Gil-Garcia, Fiona Thompson, and Dubravka Juraga. (2007). Geographic Information Technologies, Structuration Theory, and the World Trade Center Crisis. Journal of the American Society for Information Science and Technology, 58 (14): 2240-2254. [United States] [Social Science Citation Index]. American Society for Information Science and Technology (ASIS&T), 2008. Top 25 Hottest Articles in Government Information Quarterly. Helbig, Natalie, J. Ramon, Gil-Garcia and Enrico Ferro. (2009). Understanding the Complexity of Electronic Government: Implications from the Digital Divide Literature. Government Information Quarterly, 26 (1): 89-97. [United States] [Social Science Citation Index]. Elsevier. October 2008- June 2012. Top 25 Hottest Articles in Government Information Quarterly. Gil-Garcia J. Ramon and Martinez Moyano, I. J. (2007). Understanding the Evolution of E-Government: The Influence of Systems of Rules on Public Sector. Government Information Quarterly, 24 (2): 266-290. [United States] [Social Science Citation Index] Elsevier. July 2006 - September 2010. Runner-up for the Best Paper Award of the E-Government Track. Gil-Garcia, J. Ramon and Theresa A. Pardo. Multi-Method Approaches to Digital Government Research: Value Lessons and Implementation Challenges. 39th Hawaii International Conference on System Sciences (HICSS), organized by the College of Business, University of Hawai'i at Manoa, [United States], January 4-7, 2006. Top 25 Hottest Articles in Government Information Quarterly. Gil-Garcia J. Ramon and Theresa A. Pardo. (2005). E-Government Success Factors: Mapping Practical Tools to Theoretical Foundations. Government Information Quarterly, 22 (2): 187-216. [United States] [Social Science Citation Index]. Elsevier. July 2005 – June 2012. Doctoral Scholarship (one-year fellowship for doctoral thesis), Harvard University, United States, 2004-2005. Fulbright Scholarship (full tuition for three years of graduate studies at an American university), U.S. Department of State and the Mexico–United States Commission for Educational and Cultural Exchange, 2001-2004. CONACyT Scholarship (living expenses for four years of graduate studies), National Council of Science and Technology (CONACyT-Mexico), 2001-2005. Travel Grant (partially covering the costs of presenting dissertation results in an academic conference), Rockefeller College of Public Affairs and Policy, University at Albany, SUNY, 2005. Scholarship (partial tuition to attend the ICPSR Summer Program in Quantitative Methods of Social Research), University of Michigan, 2003. Faculty Development Scholarship (partial tuition – 80% – for 7 months of graduate study), Centro de Investigacion y Docencia

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Economicas (CIDE), 2001. Highest GPA of all students in the 1997-1999 Class Cohort, Centro de Investigacion y Docencia Economicas (CIDE), 1999. CONACyT Scholarship (full tuition and living expenses for two years of graduate studies), National Council of Science and Technology (CONACyT-Mexico), 1997-1999. Scholarship (partial tuition – 50% – for 1 year of graduate study), Universidad Autonoma del Estado de Mexico, 1997. Highest GPA of all students in the 1992-1997 Class Cohort, Universidad Autonoma del Estado de Mexico, 1997. PEER-REVIEWED JOURNAL ARTICLES Gil-Garcia, J. Ramon, Theresa A. Pardo and Taewoo Nam. (Revise and Resubmit). What Makes a City Smart? Identifying Gaps and Bridging Opportunities between Theoretical Advances and Practical Recommendations. American Review of Public Administration. [United States] [Social Science Citation Index] Luna-Reyes, Luis F., Dolores E. Luna, Rodrigo Sandoval-Almazan and J. Ramon Gil-Garcia. (Revise and Resubmit) Digital Government and Public Value from a Citizen Perspective. Public Performance and Management Review. [United States] [Social Science Citation Index] Sandoval-Almazan, Rodrigo and J. Ramon Gil-Garcia. (Accepted). Towards Cyberactivism 2.0? Understanding the Use of Social Media and other Information Technologies for Political Activism and Social Movements. Government Information Quarterly. [United States] [Social Science Citation Index] Gil-Garcia, J. Ramon and Gabriel Puron-Cid. (Accepted). Using Panel Data Techniques for Social Science Research: An Illustrative Case and Some Guidelines. Ciencia Ergo Sum. [Universidad Autonoma del Estado de Mexico, Toluca, Mexico] Criado, J. Ignacio and J. Ramon Gil-Garcia. (Accepted). Electronic Government, Public Policy and Management: Current Status and Future Trends in Latin America (In Spanish). Gestion y Politica Publica. [Mexico] Luna, Dolores E., J. Ramon Gil-Garcia, Luis F. Luna-Reyes, Rodrigo Sandoval-Almazan, and Abel Duarte-Valle. (2013). Improving the Assessment of Government Web Portals Performance: A Proposal using Data Envelopment Analysis (DEA). Information Polity, 18 (2): 169-187. [Holland] Puron-Cid, Gabriel and J. Ramon Gil-Garcia. (2013). Public Policy Analysis and Information Technologies: Opportunities and Challenges for Latin America and the Caribean (In Spanish). Reforma y Democracia 55 (February): 109-140. [Venezuela] Gil-Garcia, J. Ramon. (2012).Towards a Smart State? Inter-Agency Collaboration, Information Integration and Beyond. Information Polity 17 (1) 269–280. [Holland] Luna-Reyes, Luis, J. Ramon Gil-Garcia and Georgina Romero. (2012). Towards a Multidimensional Model for Evaluating Electronic Government: Proposing a More Comprehensive and Integrative Perspective. Government Information Quarterly, 29 (1): 324–334. [United States] [Social Science Citation Index] Sandoval-Almazan, Rodrigo and J. Ramon Gil-Garcia. (2012). Technology Management: An Exploration of the Use of Social Networks in Mexican State Governments (In Spanish). Revista de Gestion Publica, 1(2): 273-309. [Chile] Mariscal, Judith, J. Ramon Gil-Garcia and Fernando Ramirez. (2012). E-Health in Mexico: Background, Objectives, Achievements, and Challenges (In Spanish). Espacios Publicos 15, No. 34 (May-August): 65-94. [Mexico] Sandoval-Almazan, Rodrigo and J. Ramon Gil-Garcia. (2012). Are Government Internet Portals Evolving towards more Interaction, Participation, and Collaboration? Revisiting the rhetoric of e-government among municipalities. Government Information Quarterly, 29 (S1): S72-S81. [United States] [Social Science Citation Index] Chengalur-Smith, Indushobha, Peter Duchessi, and J. Ramon Gil-Garcia. (2012). Information Sharing and Business Systems Leveraging in Supply Chains: An Empirical Investigation of One Web-based Application. Information and Management, 49 (1): 58-67. [United States] [Science Citation Index]

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Luna-Reyes, Luis F. and J. Ramon Gil-Garcia. (2011). Using Institutional Theory and Dynamic Simulation to Understand Complex e-Government Phenomena. Government Information Quarterly, 28 (3): 329-345. [United States] [Social Science Citation Index] Sandoval-Almazan, Rodrigo, J. Ramon Gil-Garcia, Luis F. Luna-Reyes, Dolores Luna and Gabriela Diaz Murillo. (2011). The Use of Web 2.0 on Mexican State Websites: A Three-Year Assessment. Electronic Journal of Electronic Government, 9 (2): 107-121. [United Kingdom] Mariscal-Aviles, Judith, J. Ramon, Gil-Garcia and Armando Aldama-Nalda. (2011). Policies on Access to Information Technologies: the case of e-Mexico. Information Technologies and International Development, 7 (2): 1-16. [United States] Sandoval-Almazan, Rodrigo and J. Ramon Gil-Garcia. (2011). The Role of the CIO in a Local Government IT Strategy: The Case of Merida, Yucatan, Mexico. Electronic Journal of Electronic Government, 9 (1): 1-14. [United Kingdom] Ferro, Enrico, Natalie Helbig and J. Ramon Gil-Garcia. (2011). The Role of IT Literacy in the Definition of Digital Divide Policy Needs. Government Information Quarterly, 28 (1): 3-10. [United States] [Social Science Citation Index] Gil-Garcia, J. Ramon, Judith Mariscal and Fernando Ramirez. (2010). Electronic Government in Mexico: Background, Objectives, Achievements and Challenges (In Spanish). Buen Gobierno, 8 (January-June): 8-41. [Fundacion Mexicana de Estudios Politicos y Administrativos, A. C.] [Mexico] Luna-Reyes, Luis, F., J. Ramon, Gil-Garcia and Rodrigo Sandoval-Almazan. (2010). Reflections on the Evaluation of Government Portals in Internet (In Spanish). Espacios Publicos, Year 13, No. 27 (April): 67-78. [Mexico] Sandoval-Almazan, Rodrigo, Gabriela Diaz Murillo, J. Ramon, Gil-Garcia and Luis F. Luna-Reyes. (2010). Evaluation of the Web 2.0 in the State Sites in Mexico: A First Approximation (In Spanish). Revista de Administracion Publica XLV (1): 91-111. (Translated to English in the same journal, pp. 201-220). [Mexico] Gil-Garcia J. Ramon, Soon Ae Chun and Marijn Janssen. (2009). Government Information Sharing and Integration: Combining the Social and the Technical. Information Polity, 14 (1 and 2): 1-10. [Holland] Helbig, Natalie, J. Ramon, Gil-Garcia and Enrico Ferro. (2009). Understanding the Complexity of Electronic Government: Implications from the Digital Divide Literature. Government Information Quarterly, 26 (1): 89-97. [United States] [Social Science Citation Index] Sandoval-Almazan, Rodrigo and J. Ramon, Gil-Garcia. (2009). Proposal for the Evaluation of E-Government Portals on the basis of the Evolutionary Theoretical Approach (In Spanish). Estado, Gobierno y Gestion Publica, No. 14 (December): 83-122. [Chile] Luna-Reyes, Luis F., Juan Manuel Hernandez Garcia and J. Ramon, Gil-Garcia. (2009). Towards a Model of the Determinants of Success of State Government Portals in Mexico (In Spanish). Gestion y Politica Publica, XVIII (2): 307-340. [Mexico] [Social Science Citation Index] Janssen, Marijn, Soon Ae Chun and J. Ramon, Gil-Garcia. (2009). Building the Next Generation of Digital Government Infrastructures. Government Information Quarterly, 26 (2): 233-237. [United States] [Social Science Citation Index] Gil-Garcia, J. Ramon and Luis F. Luna-Reyes (2008). A Brief Introduction to Electronic Government: Definition, Applications and Stages (In Spanish). Revista de Administracion Publica. XLIII (2): 49-72. (Translated to English in the same journal, pp. 221-241). [Mexico] Sandoval-Almazan, Rodrigo and J. Ramon, Gil-Garcia. (2008). Constructing an Index of Functionality for Electronic Government: A First Assessment of the State Portals in Mexico (In Spanish). Espacios Publicos. 11(21): 8-18. [Mexico] Gonzalez, Fernando and J. Ramon, Gil-Garcia. (2008). E-Democracy and Opportunities for Engagement in the Mexican State Portals (In Spanish). Revista de Administracion Publica, XLIII (3): 107-116. (Translated to English in the same journal, pp. 231-239). [Mexico] Luna-Reyes, Luis, J. Ramon, Gil-Garcia and Mireya Estrada-Marroquin. (2008). The Impact of Institutions on Interorganizational IT Projects in the Mexican Federal Government. International Journal of Electronic Government Research, 4 (2): 27-42. [United States] Luna-Reyes, Luis, J. Ramon Gil-Garcia, Theresa A. Pardo, Lei Zheng and Jing Zhang. (2008). North American Digital Government Working Group: Initial Steps in the Development of a Comparative and Transnational Agenda. Revista de Administracion Publica (RAP) 116. 43 (2): 149-162. (Translated to English in the same journal, pp 311-322). [Mexico] Gil-Garcia, J. Ramon, Indushobha Chengalur-Smith and Peter Duchessi. (2007). Collaborative E-Government: Impediments and Benefits of Information Sharing Projects in the Public Sector. European Journal of Information Systems, 16 (2): 121-133. [United Kingdom]

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[Social Science Citation Index] Gil-Garcia, J. Ramon and Ignacio Martinez-Moyano. (2007). Understanding the Evolution of E-Government: The Influence of Systems of Rules on Public Sector Dynamics. Government Information Quarterly, 24 (2): 266-290. [United States] [Social Science Citation Index] (This article is the final product of the working paper: Gil-Garcia, J. Ramon and Ignacio Martinez-Moyano. (2005). Exploring E-Government Evolution: The Influence of Systems of Rules on Organizational Action. NCDG Working Paper No. 05-001. Cambridge, MA: National Center for Digital Government, John F. Kennedy School of Government, Harvard University). Gil-Garcia, J. Ramon, Jim Costello, Theresa A. Pardo, and Derek Werthmuller. (2007). Invigorating Web Site Management through XML: An E-Government Case from New York State. International Journal of Electronic Governance, 1 (1): 52-78. [Switzerland] Luna-Reyes, Luis F., J. Ramon Gil-Garcia and Cinthia Betiny Cruz. (2007). Collaborative Digital Government in Mexico: Some Lessons from Federal Web-Based Interorganizational Information Integration Initiatives. Government Information Quarterly. 24 (4): 808-826. [United States] [Social Science Citation Index] Harrison, Teresa, Theresa A. Pardo, J. Ramon, Gil-Garcia, Fiona Thompson, and Dubravka Juraga. (2007). Geographic Information Technologies, Structuration Theory, and the World Trade Center Crisis. Journal of the American Society for Information Science and Technology, 58 (14): 2240-2254. [United States] [Social Science Citation Index] [John Wiley Best JASIST Paper Award] Luna-Reyes, Luis F., J. Ramon Gil-Garcia and Cinthia Betiny Cruz. (2007). E-Mexico: Collaborative Structures in Mexican Public Administration. International Journal of Cases on Electronic Commerce, 3 (2): 54-70. [United States] (Reprinted in G. David Garson and Mehdi Khosrow-Pour. (2008). Handbook of Research on Public Information Technology (pp. 873-888). New York: IGI Global, Information Science Reference. [ISBN: 978-1599048581] [United States]). Reprinted also in Ari-Veikko Anttiroiko. (2008). Electronic Government: Concepts, Methodologies, Tools and Applications (pp. 200-216). New York: IGI Global, Information Science Reference. [ISBN: 978-1-59904-947-2] [United States]) Gil-Garcia, J. Ramon and Theresa A. Pardo. (2006). Multi-method Approaches to Understanding the Complexity of E-Government. International Journal on Computers, Systems and Signals, 7 (2): 3-17. [South Africa] Gil-Garcia, J. Ramon and Theresa A. Pardo. (2005). E-Government Success Factors: Mapping Practical Tools to Theoretical Foundations. Government Information Quarterly, 22 (2): 187–216. [United States] [Social Sciences Citation Index] Luna-Reyes, Luis F., Jing Zhang, J. Ramon, Gil-Garcia and Anthony M. Cresswell. (2005). Information Systems Development as Emergent Socio-Technical Change: A Practice Approach. European Journal of Information Systems, 14 (1): 93-105. [United Kingdom] [Social Sciences Citation Index] Gil-Garcia, J. Ramon. (2004). Information Technology Policies and Standards: A Comparative Review of the States. Journal of Government Information, 30 (5): 548-560. [United States] [Social Sciences Citation Index] Gil-Garcia, J. Ramon. (2004). Education Policy and Minorities’ Economic Welfare: Preliminary Lessons from the United States Experience (In Spanish). Gestion y Politica Publica 13 (1): 155-175. [Mexico] [CONACyT Excellence List] [Social Science Citation Index] Gil-Garcia, J. Ramon. (2004). Population Ecology: An Introduction for Public Organizations Scholars (In Spanish). Espacios Publicos 14: 179-188. [Mexico] Gil-Garcia, J. Ramon and Rodrigo Sandoval-Almazan. (2004). Influence of the Campaign Expenditures on the Results of the Federal Election of 1997 (In Spanish). Espiral: Estudios sobre Estado y Sociedad 10 (1): 81-108. [Mexico] [CONACyT Excellence List] Gil-Garcia, J. Ramon. (2004). Understanding the Size of the State Criminal Justice Systems: An Empirical Study of Two Alternative Public Choice Models. Ciencia Ergo Sum 10 (3): 237-244. [Mexico] Puron Cid, Gabriel and J. Ramon Gil-Garcia. (2004). Enacting E-Budgeting in Mexico. Public Finance and Management 4 (2): 182-217. [United States] Arellano-Gault, David and J. Ramon Gil-Garcia. (2004). Public Management Policy and Accountability in Latin America: Performance-Oriented Budget in Colombia, Mexico and Venezuela. The International Public Management Journal 7(1): 49-71. (This article is the final product of the Working Paper: Arellano-Gault, David and J. Ramon, Gil-Garcia. (2003). Public Management Policy and Accountability in Latin America: Performance-Oriented Budget in Colombia, Mexico and Venezuela. Centro de Investigacion y Docencia Economicas, Public Administration Department, Working Paper No. 130 (June): 25 pp. [Mexico]) Gil-Garcia, J. Ramon. (2003). Reinvention and the Principal-Agent Model. Convergencia 10 (28): 283-300. [Mexico] [CONACyT Excellence List] [Social Sciences Citation Index]

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Gil-Garcia, J. Ramon, Gabriela Martinez and Sergio Cardenas. (2003). The Dilemmas of the New Public Management in Action: The Office of Educational Development in Mexico (In Spanish). Ciencias de Gobierno 14 (July-December): 11-41. [Venezuela] Gil-Garcia, J. Ramon. (2003). Toward a Public Administration: Minnowbrook III. A Reflection and Proposal. Ciencia Ergo Sum 10 (1): 96-102. [Mexico] Gil-Garcia, J. Ramon and Nadia Marin-Guadarrama. (2003). Education Policy and Environmental Protection. A Retrospective Review of the Environmental Education in Mexico City (In Spanish). Espacios Publicos 12: 183-197. [Mexico] Gil-Garcia, J. Ramon. (2002). Policy Initiation and the Change in Mexican Agrarian Policy. Politics Administration and Change 38 (2): 36-52. (This article is the final product of the Working Paper: Gil-Garcia, J. Ramon. (2002). Article 27: The Change in the Mexican Agrarian Policy and the Policy Formulation Process in the Developing World. The Rockefeller College Review Working Papers Series 1 (2): 24-38. [United States]) Arellano-Gault, David, J. Ramon, Gil-Garcia, Jesus Ramirez, and Angeles Rojano. (2000). New Public Management in Action: Processes of Budgeting Modernization. An Initial Analysis in Organizational Terms (In Spanish). Reforma y Democracia 17 (June): 7-44. (This article is the final product of the Working Paper: Arellano-Gault, David, Jesus Ramirez, J. Ramon, Gil-Garcia and Angeles Rojano. (2000). Performance-Oriented Budgeting Reforms: New Zealand, United Kingdom, Australia and Mexico. A Critical Approach (In Spanish). Centro de Investigacion y Docencia Economicas, Public Administration Department. Working Paper No. 84 (May): 94 pp. [Mexico]) SPECIAL ISSUES IN PEER-REVIEWED JOURNALS Rodríguez Bolívar, Manuel Pedro, Albert Jacob Meijer and J. Ramon Gil-Garcia. (Preparing). Smart Cities: Using Technology to Improve Urban Governance. Social Science Computer Review. [United States] [Social Science Citation Index] Gil-Garcia, J. Ramon, Adegboyega Ojo and Natalie Helbig. (Accepted). Towards Smarter Governments: New Technologies and Innovation in the Public Sector. Government Information Quarterly. [United States] [Social Science Citation Index] Janssen, Marijn, J. Ramon Gil-Garcia, Natalie Helbig, and Anneke Zuiderwijk. (Accepted). Innovation through Open Data. Journal of Theoretical and Applied Electronic Commerce Research. [Chile] Gil-Garcia, J. Ramon and Ignacio Criado (Eds). (2014). Electronic Government (In Spanish). Gestion y Politica Publica. [Mexico] [Social Science Citation Index] Sandoval-Almazan, Rodrigo, Ignacio Criado and J. Ramon Gil-Garcia (Eds). (2013). Government Innovation through Social Media. Government Information Quarterly. [United States] [Social Science Citation Index] Gil-Garcia, J. Ramon, Soon Ae Chun and Marijn Janssen (Eds). (2009). Government Information Sharing and Integration: Combining the Social and the Technical. Information Polity, 14 (1 and 2). [Holland] Janssen, Marijn, Soon Ae Chun and J. Ramon, Gil-Garcia (Eds). (2009). Building the Next Generation of Digital Government Infrastructures. Government Information Quarterly, 26 (2). [United States] [Social Science Citation Index] BOOKS Gil-Garcia, J. Ramon, Theresa A. Pardo and Taewoo Nam (Eds). (Proposal Accepted). Smart Cities and Smart Governments. New York, NY: Springer. Gil-Garcia, J. Ramon (Technical Review of the Translation). (2013). Building the Virtual State: Information Technology and Institutional Change (In Spanish). First Edition in Spanish. Mexico City: Centro de Investigacion y Docencia Economicas. [Mexico] [ISBN: 978-607-7843-59-7] Quintanilla, Gabriela and J. Ramon Gil-Garcia. (2013). Open Government in Latin America: Ideal Model, Action Plans and Preliminary Results (In Spanish). Mexico City: National Institute of Public Administration. [Mexico] [ISBN: 978-607-9026-38-7] Gil-Garcia, J. Ramon (Ed). (2013). E-Government Success Factors and Measures: Concepts: Theories, Concepts, and Methodologies. Hershey, PA: IGI Global. [United States] [ISBN: 978-1-4666-4058-0]

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Gil-Garcia, J. Ramon (Ed). (2013). E-Government Success Around the World: Cases, Empirical Studies, and Practical Recommendations. Hershey, PA: IGI Global. [United States] [ISBN: 978-1-4666-4173-0] Gil-Garcia, J. Ramon. (2012). Enacting Electronic Government Success: An Integrative Study of Government-wide Websites, Organizational Capabilities, and Institutions. New York, NY: Springer. [United States] [ISBN: 978-1-4614-2014-9] Ferro, Enrico, Yogesh K. Dwivedi, J. Ramon Gil-Garcia and Michael D. Williams (Eds). (2009). Overcoming Digital Divides: Constructing and Equitable and Competitive Information Society. Hershey, PA: IGI Global. [United States] [ISBN: 978-1-60566-699-0] Chun, Soon Ae, Marijn Janssen and J. Ramon, Gil-Garcia (Eds). (2008). The Proceedings of the 9th Annual International Digital Government Research Conference “Partnerships for Public Innovation”. Montreal, Canada: Digital Government Society of North America. [Canada] [ISBN: 978-1-60558-009-9] BOOK CHAPTERS Gil-Garcia, J. Ramon, Natalie C. Helbig and Enrico Ferro. (Accepted). Understanding the Multi-Dimensionality of the Digital Divide: Empirical Evidence from Italy. In Paul Baker, Jarice Hanson and Jeremy Hunsinger (Eds). The Unconnected: Social Justice, Participation and Engagement in the Information Age. New York, NY: Peter Lang Publishing Group. Quintanilla, Gabriela and J. Ramon Gil-Garcia. (Accepted). Open Government in Mexico (In Spanish). In Leobardo Ruiz Alanis, Juan M. Morales Gomez y Leticia Contreras Orozco (Coords). El Gobierno Electronico en los Municipios de Mexico. Toluca, Mexico: Universidad Autonoma del Estado de Mexico & Instituto de Administracion Publica del Estado de Mexico. Gil-Garcia, J. Ramon. (2013). Introductory Study: The Technology Enactment Theory for Understanding and Improving Digital Government Initiatives (In Spanish). In Jane E. Fountain (Ed). Construyendo el Estado Virtual: Tecnologias de Informacion y Cambio Institucional (Building the Virtual State: Information Technology and Institutional Change). First Edition in Spanish. Mexico, D.F.: Centro de Investigacion y Docencia Economicas. [ISBN: 978-607-7843-59-7] [Mexico] Sandoval-Almazan, Rodrigo and J. Ramon Gil-Garcia. (2013). Social Media in State Governments: Preliminary Results about the Use of Facebook and Twitter in Mexico (Chapter VI, pp. 128-146). En Zaigham Mahmood (Ed). E-Government Implementation and Practice in Developing Countries. Hershey, PA: IGI Global. [ISBN: 978-1-4666-4090-0] [United States] Gil-Garcia, J. Ramon, David Arellano-Gault and Luis F. Luna-Reyes. (2012). “Even if we build it, they may not come”: E-Government Reforms in Mexico (2000-2009) (In Spanish) (Chapter V, pp. 137-171). In Loya Valverde, Miguel Angel and Hilderbrand, Mary (Coords).Transformacion, lo Mismo de Siempre, o Progreso Lento y con Tropiezos? Reformas Recientes al Sector Publico en Mexico. Mexico, D.F.: Graduate School of Public Administration, Instituto Tecnologico de Estudios Superiores de Monterrey-Harvard Kennedy School-Miguel Angel Porrua. [ISBN: 978-607-401-610-9] [Mexico] Luna-Reyes, Luis F. and J. Ramon Gil-Garcia. (2012). Identifying Core Capabilities for Transformational Local Digital Government: A Preliminary Conceptual Model (Chapter XVII, pp. 74-88). In Vishanth Weerakkody and Christopher G. Reddick (Eds). Public Sector Transformation through E-Government: Experiences from Europe and North America. New York, NY: Routledge. [ISBN: 978-0-415-52737-8] [United States] Sandoval-Almazan Rodrigo and J. Ramon Gil-Garcia. (2012). Government-Citizen Interactions Using Web 2.0 Tools: The Case of Twitter in Mexico (Chapter XV, pp. 233-248). In Christopher G. Reddick and Stephen K. Aikins (Eds). Web 2.0 Technologies and Democratic Governance: Political, Policy and Management Implications. New York, NY: Springer. [ISBN: 978-1-4614-1447-6] [United States] Fierro Ana Elena and J. Ramon Gil-Garcia. (2012). Beyond Access to Information: The Use of Information Technologies to Promote Transparency, Participation and Collaboration in the Public Sector (In Spanish) (Chapter V, pp. 207-247). In Guillermo M. Cejudo, Sergio Lopez Ayllon and Alejandra Rios Cazares (Eds). La Politica de Transparencia en Mexico: Instituciones, logros y desafios, Coleccion Coyuntura y Ensayo. Mexico, City: Centro de Investigacion y Docencia Economicas. [ISBN: 978-607-7843-29] [Mexico] Gil-Garcia, J. Ramon and Francisco R. Hernandez-Tella. (2011). Access Indiana: Managing a Website through a Successful Public-Private Partnership. (Chapter XII, pp. 190-210). In Ed Downey, Carl D. Ekstrom and Matthew A. Jones (Eds). E-Government Website Development: Future Trends and Strategic Models. Hershey, PA: IGI Global. [ISBN: 978-1-61692-018-0] [United States]

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Gil-Garcia, J. Ramon and Maria Gabriela Martinez Tiburcio. (2011). Information and Communication Technologies in the Municipal Public Administrations in Mexico (In Spanish) (Chapter VII, pp. 433-503). In Enrique Cabrero and David Arellano (Eds). Los gobiernos municipales a debate. Mexico City: Centro de Investigacion y Docencia Economicas. [ISBN: 978-607-7843-12-2] [Mexico] Gil-Garcia, J. Ramon, Jim Costello, Donna Canestraro and Derek Werthmuller. (2011). Benefits and Barriers of Using XML in Government Web Sites (Chapter XVII, pp.284-304). In Ed Downey, Carl D. Ekstrom and Matthew A. Jones (Eds). E-Government Website Development: Future Trends and Strategic Models. Hershey, PA: IGI Global. [ISBN: 978-1-61692-018] [United States] Luna-Reyes, Luis F. and J. Ramon, Gil-Garcia. (2011). E-Government and Inter-Organizational Collaboration as Strategies for Administrative Reform in Mexico. (Chapter V, pp. 79-101). In Thanos Papadopoulos and Panagiotis Kanellis (Eds). Public Sector Reform Using Information Technologies: Transforming Policy into Practice. Hershey, PA: IGI Global. [ISBN: 978-1-60960-839-2] [United States] Herrera, Lizbeth and J. Ramon, Gil-Garcia. (2011). Implementation of e-Government in Mexico: The Case of INFONAVIT. (Chapter III, pp. 29-47). In Saïd Assar, Imed Boughzala e Isabelle Boydens (Eds). Practical Studies in e-Government. New York, NY: Springer. [ISBN: 978-1-4419-7532-4] [United States] Sandoval-Almazan Rodrigo and J. Ramon Gil-Garcia. (2011). Characterizing Legislative Websites: The Case of the State of Mexico. (Chapter XV, pp. 258-274). En Mehmet Zahid Sobaci (Ed). E-Parliament and ICT-Based Legislation: Concept, Experiences and Lessons. Hershey, PA. IGI Global. [ISBN: 978-1-61350-329-4] [United States] Gil-Garcia, J. Ramon. (2010). Systems Approach and Simulation for the Analysis of the Public Policies (In Spanish) (Chapter VIII, pp. 239-289). In Mauricio Merino and Guillermo Cejudo (Eds). Enfoques de Politicas Publicas. Mexico, D.F.: Centro de Investigacion y Docencia Economicas. [ISBN: 978-607-7843-04-7] [Mexico] Gil-Garcia, J. Ramon, Theresa Pardo and Brian Burke. (2010). Conceptualizing Inter-Organizational Information Integration in Government. (Chapter XI, pp. 179-202). In Jochen Scholl (Ed). Electronic Government: Information, Technology, and Transformation. Advances in Management Information Systems (AMIS) Series. Armonk, NY: ME Sharpe. [ISBN: 978-0-7656-1989-1] [United States] Gil-Garcia, J. Ramon and Fernando Gonzalez. (2010). E-Government and Opportunities for Participation: The Case of the Mexican State Web Portals. (Chapter IV, pp. 56-74). In Christopher Reddick (Ed). Citizens and e-Government: Evaluating Policy and Management. Hershey, PA: IGI Global. [ISBN: 978-1-61520-933-0] [United States] Pardo, Theresa A., J. Ramon, Gil-Garcia and Luis F. Luna-Reyes. (2010). Collaborative Governance and Cross-Boundary Information Sharing: Envisioning a Networked and IT-Enabled Public Administration. (pp. 129-140). In Rosemary O´Leary, David Van Slyke and Soonhee Kim (Eds). The Future of Public Administration, Public Management and Public Service around the World: The Minnowbrook Perspective. Washington, DC: Georgetown University Press. [ISBN: 978-1-5890-1711-5] [United States] Luna-Reyes, Luis F., Theresa A. Pardo, J. Ramon Gil-Garcia, Celene Navarrete, Jing Zhang and Sehl Mellouli. (2010). Digital Government in North America: A Comparative Analysis of Policy and Program Priorities in Canada, Mexico, and the United States. (Chapter VII, pp. 139-160). In Christopher Reddick (Ed). Comparative e-Government: An Examination of e-Government Adoption across Countries. New York, Springer, Integrated Series in Information Systems. [ISBN: 978-1-4419-6535-6] [United States] Burke, G. Brian, Chris M. Wirth, Theresa A. Pardo, Amy D. Sullivan, Hyuckbin Kwon and J. Ramon Gil-Garcia (2010). Moving Beyond Hierarchies: Creating Effective Collaboration Networks for West Nile Virus Biosurveillance in Oregon. (Chapter VII, pp. 151-175). In Dorothy Norris-Tirrell and Joy A. Clay (Eds). Strategic collaboration in public and nonprofit administration : a practice-based approach to solving shared problems. Oxford: Taylor and Francis. [ISBN: 978-1-4200-8875-5] [United Kingdom] Gil-Garcia, J. Ramon and Luis F. Luna-Reyes. (2009). Fostering the Information Society through Collaborative e-Government: Digital Community Centers and the E-Learning Program in Mexico. (pp. 99-118). In Albert Meijer, Kees Boersma and Pieter Wagenaar (Eds). ICTs, Citizens & Governance: After the Hype. Amsterdam: IOS Press Series ‘Innovation and the Public Sector’. [ISBN: 978-1-58603-973-8] [Holland] Gil-Garcia, J. Ramon, Theresa Pardo and Brian Burke. (2009). Executive Involvement and Formal Authority in Government Information-Sharing Networks: The West Nile Virus Outbreak. (Chapter X, pp. 179-195). In Jeffrey Raffel, Peter Leisink and Tony Middlebrooks. (Eds). Public Sector Leadership: International Challenges and Perspectives. Cheltenhaan: Edward Elgar Publishing. [ISBN: 978-1-84844-089-0] [United Kingdom] Luna-Reyes, Luis F and J. Ramon, Gil-Garcia. (2009). Institutions, Organizations, and Interorganizational IT Projects in Mexico. (Chapter XII, pp. 190-208). In Vishanth Weerakkody (Ed). Social and Organizational Developments through Emerging e-Government Applications: New Principles and Concepts. Hershey, PA: IGI Global. [ISBN: 978-1-60566-918-2] [United States]

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Pardo, Theresa, J. Ramon, Gil-Garcia and Brian Burke. (2009). Information Sharing and Public Health: A Case-Based Look at the ICT Expectations-Reality Gap. (pp. 180-197). In Albert Meijer, Kees Boersma and Pieter Wagenaar (Eds). ICTs, Citizens & Governance: After the Hype. Amsterdam: IOS Press Series ‘Innovation and the Public Sector’. [ISBN: 978-1-58603-973-8] [Holland] Gil-Garcia, J. Ramon. (2008). Using Partial Least Squares in Digital Government Research. (Chapter XXIII, pp. 239-253). In G. David Garson and Mehdi Khosrow-Pour (Eds). Handbook of Research on Public Information Technology. Hershey, PA: IGI Global. [ISBN: 978-1599048581] [United States] Gil-Garcia, J. Ramon and Shahidul Hassan. (2008). Structuration Theory and Government IT. (Chapter XXXV, pp. 361-375). In G. David Garson and Mehdi Khosrow-Pour (Eds). Handbook of Research on Public Information Technology. Hershey, PA: IGI Global. [ISBN: 978-1599048581] [United States] Hassan, Shahidul and J. Ramon, Gil-Garcia. (2008). Institutional Theory and e-Government Research. (Chapter XXXIV, pp. 349-360). In G. David Garson and Mehdi Khosrow-Pour (Eds). Handbook of Research on Public Information Technology. Hershey, PA: IGI Global. [ISBN: 978-1599048581] [United States] Sandoval-Almazan, Rodrigo and J. Ramon Gil-Garcia. (2008). Evolution of the State of Electronic Government Portals in Mexico 2005-2007 (In Spanish) (pp. 63-89). In Becerra, Jose Luis (Ed). El que Manda: El Ciudadano. Mexico: Comite de Informatica para la Administracion Publica Estatal y Municipal (CIAPEM). [ISBN: 978-607-95061-1-7] [Mexico] Sandoval-Almazan, Rodrigo and J. Ramon, Gil-Garcia. (2008). Limitations of Evolutionary Approaches to e-Government. (Chapter III, pp. 22-30). In G. David Garson and Mehdi Khosrow-Pour (Eds). Handbook of Research on Public Information Technology. Hershey, PA: IGI Global. [ISBN: 978-1599048581] [United States] Puron-Cid, Gabriel and J. Ramon, Gil-Garcia. (2008). Performance and Accountability in E-Budgeting Projects. (Chapter LXV, pp. 722-734). In G. David Garson and Mehdi Khosrow-Pour (Eds). Handbook of Research on Public Information Technology. Hershey, PA: IGI Global. [ISBN: 978-1599048581] [United States] Baker, Andrea, J. Ramon, Gil-Garcia, Donna Canestraro, Jim Costello, and Derek Werthmuller. (2008). Public Sector Participation in Open Communities (Chapter V, pp. 41-49). In G. David Garson and Mehdi Khosrow-Pour (Eds). Handbook of Research on Public Information Technology. Hershey, PA: IGI Global. [ISBN: 978-1599048581] [United States] Ferro, Enrico, Natalie Helbig and J. Ramon Gil-Garcia. (2008). Digital Divide and Broadband Access: The Case of an Italian Region. (Chapter XI, pp. 159-175). In Yogesh K. Dwivedi, Anastasia Papazafeiropoulou and Jyoti Choudrie (Eds). Handbook of Research on Global Diffusion of Broadband Data Transmission. Hershey, PA: IGI Global. [ISBN: 978-1-59904-851-2] [United States] Gil-Garcia, J. Ramon and Sharon S. Dawes. (2007). The New York State Website: Accommodating Diversity through a Distributed Management Structure (Chapter XVI, pp. 230-246). In Bruce Rocheleau (Ed). Case Studies in Digital Government. Hershey, PA: Idea Group Inc. [ISBN: 978-1599041773] [United States] Pardo, Theresa, J. Ramon, Gil-Garcia and Brian Burke. (2007). Sustainable Cross-Boundary Information Sharing (Chapter XXI, pp. 421-438). In Hsinchun Chen, Lawrence Brandt, Sharon Dawes, Valerie Gregg, Eduard Hovy, Ann Macintosh, Roland Traunmüller, and Catherine A. Larson (Eds). Digital Government: E-Government Research, Case Studies, and Implementation. Springer. [ISBN: 978-0-387-71610-7] [United States] Luna-Reyes, Luis, J. Ramon, Gil-Garcia and Jennifer S. Rojas-Bandera. (2007). An Exploratory Study of Electronic Government and State Portals in Mexico. (Chapter V, pp. 113-156). In Mila Gasco-Hernandez (Ed). Latin America Online: Cases, Successes and Pitfalls. Hershey, PA: Idea Group Inc. [ISBN: 978-1591409748] [United States] Gil-Garcia, J. Ramon and Luis Luna-Reyes. (2006). Integrating Conceptual Approaches to E-Government (pp. 636-643). In Mehdi Khosrow-Pour (Ed). Encyclopedia of E-Commerce, E-Government and Mobile Commerce. Hershey, PA: Idea Group Inc. [ISBN: 1-59140-799-0] [United States] Gil-Garcia, J. Ramon and Natalie Helbig. (2006). Exploring E-Government Benefits and Success Factors. (pp. 803-811). In Ari-Veikko Anttiroiko and Matti Malkia (Eds). Encyclopedia of Digital Government. Hershey, PA: Idea Group Inc. [ISBN: 1-59140-789-3] [United States] Sandoval-Almazan, Rodrigo and J. Ramon, Gil-Garcia. (2006). E-Government Portals in Mexico. (pp. 367-372). In Mehdi Khosrow-Pour (Ed). Encyclopedia of E-Commerce, E-Government and Mobile Commerce. Hershey, PA: Idea Group Inc. [ISBN: 1-59140-799-0] [United States] (Reprinted in Ari-Veikko Anttiroiko. (2008). Electronic Government: Concepts, Methodologies, Tools and Applications (Chapter 3.42, pp. 1726-1734). Hershey: IGI Global, Information Science Reference. [ISBN: 978-1-59904-947-2] [United States])

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Gil-Garcia, J. Ramon. (2004). Performance-Oriented Budgets in Extreme Situations: Colombia and the Internal War (In Spanish). (Chapter V, pp. 325-404). In David Arellano-Gault (Ed). Beyond Reinventing Government: Fundamentals of New Public Management and Performance-Oriented Budgets in Latin America (In Spanish). Mexico City: Miguel Angel Porrua. [ISBN: 970-701-507-1] [Mexico] Ramirez, Jesus and J. Ramon, Gil-Garcia. (2004). Performance-oriented Budgets in Complex Latin American Contexts: Venezuela, the Constitutional Change (In Spanish). (Chapter VI, pp. 505-564). In David Arellano-Gault (Ed). Beyond Reinventing Government: Fundamentals of New Public Management and Performance-Oriented Budgets in Latin America (In Spanish). Mexico City: Miguel Angel Porrua. [ISBN: 970-701-507-1] [Mexico] De Haro, Antonio, Gilberto Garcia, J. Ramon, Gil-Garcia and Edgar Ramirez. (2004). Economic Bases of the New Public Management. Contributions from Economics for the Study of Public Bureaucracies (In Spanish). (Chapter II, pp. 49-97). In David Arellano-Gault (Ed). Mas alla de la Reinvencion del Gobierno: Fundamentos de la Nueva Gestion Publica y Presupuestos por Resultados en America Latina. Mexico City: Miguel Angel Porrua. [ISBN: 970-701-507-1] [Mexico] Arellano-Gault, David, J. Ramon, Gil-Garcia, Jesus Ramirez, and Angeles Rojano. (2004). Performance-Oriented Budgeting Reforms: New Zealand, United Kingdom, Australia and Mexico. A Critical Approach (In Spanish). (pp. 57-148). In Juan Pablo Guerrero (Ed). Taxes and Public Expenditure in Mexico from a Multidisciplinary Perspective. Mexico City: Miguel Angel Porrua. [ISBN: 970-701-508-X] (This book chapter is a final product of the Working Paper: Arellano-Gault, David, Jesus Ramirez, J. Ramon, Gil-Garcia and Angeles Rojano. (2000). Performance-Oriented Budgeting Reforms: New Zealand, United Kingdom, Australia and Mexico. A Critical Approach [In Spanish]. Centro de Investigacion y Docencia Economicas, Public Administration Department, Working Paper No. 84 (May): 94 pp. [Mexico]) Gil-Garcia, J. Ramon and Luis Luna-Reyes. (2003). Towards a Definition of Electronic Government: A Comparative Review. (pp. 102-108) In A. Mendez-Vilas et al. Techno-Legal Aspects of Information Society and New Economy: An Overview. Badajoz, Spain: Formatex, Information Society Series No. 1. [ISBN: 84-607-8104-6] [Spain] CONFERENCE PAPERS Gil-Garcia, J. Ramon, Cesar Renteria and Luis F. Luna-Reyes. (2014). Enacting Collaborative Electronic Government: Empirical Evidence and Lessons for Developing Countries. Paper presented at the 47th Hawaii International Conference on System Sciences (HICSS), organized by the College of Business, University of Hawai'i at Mãnoa, Big Island, Hawaii, USA, January 6-9. [Proceedings Published by the Institute of Electrical and Electronics Engineers (IEEE)] Gil-Garcia, J. Ramon and Armando Aldama-Nalda. (2013). Smart City Initiatives and the Policy Context: The Case of the Rapid Business Opening Office in Mexico City. Paper presented at the 7th International Conference on Theory and Practice of Electonic Governance. Seoul, South Korea, October 22-25. [Proceedings Published by the Association for Computing Machinery] Sandoval-Almazan, Rodrigo, Nancy Karina Saucedo Leyva and J. Ramon Gil-Garcia. (2013). Maturity and Evolution of E-Government Portals in Central America: A Three-year Assessment 2011-2013. Paper presented at the 7th International Conference on Theory and Practice of Electonic Governance. Seoul, South Korea, October 22-25. [Proceedings Published by the Association for Computing Machinery] Luna-Reyes, Luis F., Dolores E. Luna, J. Ramon Gil-Garcia, Rodrigo Sandoval Almazan and Sergio Picazo Vela. (2013). The Portal of the Government of the State of Puebla (In Spanish).Paper presented at the Conference CREA 2013. Universidad Autonoma del Estado de Mexico, Toluca estado de Mexico, September 26-27 Gil-Garcia, J. Ramon, Leonardo F. Vivanco and Luis F. Luna-Reyes. (2013). Vertical Differentiation and De-differentiation in Electronic Government Initiatives: Understanding the Puebla State Web Portal from a Niklas Luhmann’s Perspective. Paper presented at the 12th International EGOV Conference 2012. Koblenz, Germany, September 15-19. [Proceedings published by GI LNI] Luna-Reyes, Luis F. and J. Ramon Gil-Garcia. (2013). Understanding the Co-Evolution of Institutions, Technology, and Organizations: The Enactment of the State Government Portal of Puebla. Best Research Paper (Award) presented at the 14th Annual International Conference on Digital Government Research, organized by the Digital Government Society of North America. Quebec City, Quebec, Canada, June 17-20. [Proceedings Published by the Association for Computing Machinery] Gil-Garcia. J. Ramon and Armando Aldama-Nalda. (2013). Making a City Smarter through Information Integration: Angel Network and the Role of Political Leadership. Paper presented at the 46th Hawaii International Conference on System Sciences (HICSS), organized by the College of Business, University of Hawai'i at Mãnoa, Maui, Hawaii, USA, January 7-10. [Proceedings Published by the Institute of Electrical and Electronics Engineers (IEEE)]

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Sandoval-Almazan, Rodrigo and J. Ramon Gil-Garcia. (2013). Cyberactivism through Social Media: Twitter, YouTube, and the Mexican Political Movement “I’m Number 132”. Paper presented at the 46th Hawaii International Conference on System Sciences (HICSS), organized by the College of Business, University of Hawai'i at Mãnoa, Maui, Hawaii, USA, January 7-10. [Proceedings Published by the Institute of Electrical and Electronics Engineers (IEEE)] Puron-Cid, Gabriel and J. Ramon Gil-Garcia. (2012). Open Government, Information Technology and Public Policy Analysis: Opportunities and Challenges for Latin America and the Caribbean (In Spanish). Paper presented at the XVII Congreso Internacional del CLAD, organized by the Centro Latinomericano de Administracion para el Desarrollo. Cartagena de Indias, Colombia, October 30 – November 2. Sandoval-Almazan, Rodrigo and J. Ramon Gil-Garcia. (2012). E-Government Portals in Central America: A Preliminary Evaluation and Ranking (2011-2012). Paper presented at the 6th International Conference on Theory and Practice of Electonic Governance. Albany, United States, October 22-25. [Memorias Publicadas por la Association for Computing Machinery] Sandoval-Almazan Rodrigo, Luis Luna-Reyes, J. Ramon Gil-Garcia, Dolores E. Luna and Yaneileth Rojas-Romero. (2012). Open Government 2.0: Citizen Empowerment through Open Data, Web and Mobile Apps. Paper presented at the 6th International Conference on Theory and Practice of Electonic Governance. Albany, United States, October 22-25. [Memorias Publicadas por la Association for Computing Machinery] Alawadhi, Suha, Armando Aldama-Nalda, Hafedh Chourabi, J. Ramon Gil-Garcia, Sofia Leung, Sehl Mellouli, Taewoo Nam, Theresa A. Pardo, Hans J. Scholl and Shawn Walker. (2012). Building Understanding of Smart City Initiatives. Paper presented at the 11th International EGOV Conference 2012. Kristiansand, Norway, September 3-6. [Memorias Publicadas por Springer] Sandoval-Almazan, Rodrigo and J. Ramon Gil-Garcia. (2012). Social Media in State Governments: Preliminary Results about the use of Twitter in Mexico. Paper presented at the 11th International EGOV Conference,2012. Kristiansand, Norway, September 3-6. [Memorias Publicadas por Trauner Verlag] Fierro, Ana Elena and J.Ramon Gil-Garcia. (2012). Transparency Websites as Tools for Decision Making in a Democratic Government. Paper presented at the Transatlantic Conference on Transparency Research. Utrecht University, Utrecht, Netherlands. June 7-9. Puron-Cid Gabriel, J. Ramon Gil-Garcia and Luis F. Luna-Reyes. (2012) IT-Enabled Policy Analysis: New Technologies, Sophisticated Analysis and Open Data for Better Government Decisions. Paper presented at the 13th Annual International Conference on Digital Government Research, organized by the Digital Government Society of North America. College Park, MD, United States, June 4–7. [Proceedings Published in the ACM Digital Library] Luna, Dolores E., J. Ramon Gil-Garcia, Luis F. Luna-Reyes, Rodrigo Sandoval-Almazan and Abel Duarte-Valle. (2012). Using Data Envelopment Analysis (DEA) to Assess Government Web Portals Performance. Paper presented at the 13th Annual International Conference on Digital Government Research, organized by the Digital Government Society of North America. College Park, MD, United States, June 4–7. [Proceedings Published in the ACM Digital Library] Hafedh Chourabi, Taewoo Nam, Shawn Walker, J. Ramon Gil-Garcia, Sehl Mellouli, Karine Nahon, Theresa A. Pardo and Hans Jochen Scholl. (2012). Understanding Smart Cities: An Integrative Framework. Paper presented at the 45th Hawaii International Conference on System Sciences (HICSS), organized by the College of Business, University of Hawai'i at Manoa, Maui, Hawaii, United States, January 4 to 7. [Proceedings Published by the Institute of Electrical and Electronics Engineers (IEEE)] Luis F. Luna-Reyes, J. Ramon Gil-Garcia and Fernando Ramirez-Hernandez. (2012). A Dynamic-Capabilities View of Local Electronic Government: Lessons from Two Successful Cases. Paper presented at the 45th Hawaii International Conference on System Sciences (HICSS), organized by the College of Business, University of Hawai'i at Manoa, Maui, Hawaii, United States, January 4 to 7. [Proceedings Published by the Institute of Electrical and Electronics Engineers (IEEE)] Gil- Garcia, J. Ramon and Armando Aldama-Nalda. (2011). Government Information Sharing and Integration in Metropolitan Areas: A Conceptual Framework. Paper presented at the 10th International EGOV 2011. Delft, The Netherlands, August 28-September 2. [Proceedings Published by Verlag Trauner] Sandoval-Almazan, Rodrigo, J. Ramon Gil-Garcia and Jeanett Mendoza Colin. (2011). From Information to Collaboration? Website Functions in Mexican Local Governments. Paper presented at the 10th international EGOV 2011. Delft, The Netherlands, August 28-September 2. [Proceedings Published by Verlag Trauner] Sandoval-Almazan, Rodrigo, Gabriela Diaz Murillo, J. Ramon Gil-Garcia, Luis F. Luna-Reyes and Dolores Luna-Reyes. (2011). Web 2.0 on the Mexican State Websites: An Overview. Paper presented at The Proceedings of the 11th European Conference on eGovernment,

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organized by Faculty of Administration, University of Ljubljana, Ljubljan, Slovenia, June 16 – 17. [Proceedings Published by Academic Publishing Limited] Luna-Reyes Luis F., J. Ramon Gil-Garcia and Jose Antonio Celorio Mansi. (2011). Citizen-Centric Approaches to e-Government and the Back-Office Transformation. Paper presented at the 12th Annual International Conference on Digital Government Research, organized by the Digital Government Society of North America. College Park, MD, United States, June 12-15. [Proceedings Published by the Association for Computing Machinery Digital Library]. Zhang, Jing, J. Ramon Gil-Garcia, Luis F. Luna-Reyes, Manabu Nakashima, Djoko Sigit Sayogo and Sehl Mellouli. (2011). Building and Sustaining a Transnational and Interdisciplinary Research Group: Lessons Learned from a North American Experience. Paper presented at the 44th Hawaii International Conference on System Sciences (HICSS), organized by the College of Business, University of Hawai'i at Mãnoa, Koloa, Kauai, Hawaii, United States, January 4–7. [Proceedings Published by the Institute of Electrical and Electronics Engineers (IEEE)] Sandoval-Almazan, Rodrigo and J. Ramon Gil-Garcia. (2010). Assessing Local E-Government: an Initial Exploration of the Case of Mexico. Paper presented at the 4th International Conference on Theory and Practice of Electronic Governance, organized by the United Nations University, the Chinese Academy of Governance, the Center for Technology in Government, Fudan University, University of Oxford, and the Chinese State Information Center. Beijing, China, October 25-28. [Proceedings published by the Association for Computing Machinery] Herrera, Lizbeth and J. Ramon Gil-Garcia. (2010). Structuring Inter-Organizational E-Government: The Enactment of Differentiated Technologies-in-Practice. Paper presented at the 9th International EGOV Conference 2010. Lausanne, Switzerland, August 29-Septermber 2. [Proceedings Published by Verlag Trauner] Sandoval-Almazan, Rodrigo and J. Ramon Gil-Garcia. (2010). Evaluating Websites in the Judicial Branch: An Exploratory Study. Paper presented at the 9th International EGOV Conference 2010. Lausanne, Switzerland, August 29-September 2. [Proceedings Published by Verlag Trauner] Gil-Garcia, J. Ramon, David Arellano-Gault and Luis F. Luna-Reyes. (2010). Electronic Government in Mexico (2000-2006): A View from the New Public Management (In Spanish). Paper presented at the 11th Annual International Conference on Digital Government Research, organized by the Digital Government Society of North America. Puebla, Mexico, May 17-20. [Proceedings Published in The ACM Digital Library] Gil-Garcia, J. Ramon, Ahmet Guler, Theresa A. Pardo and G. Brian Burke. (2010). Trust in Government Cross-Boundary Information Sharing Initiatives: Identifying the Determinants. Paper presented at the 43rd Hawaii International Conference on System Sciences (HICSS), organized by the College of Business, University of Hawai'i at Mãnoa, Koloa, Kauai, Hawaii, United States, January 5–8. [Proceedings Published by the Institute of Electrical and Electronics Engineers (IEEE)] Navarrete, Celene, J. Ramon, Gil-Garcia, Sehl Mellouli, Theresa A. Pardo and Jochen Scholl. (2010). Multinational e-Government Collaboration, Information Sharing and Interoperability: An Integrative Model. Paper presented at the 43rd Hawaii International Conference on System Sciences (HICSS), organized by the College of Business, University of Hawai'i at Mãnoa, Koloa, Kauai, Hawaii, United States, January 5–8. [Proceedings Published by the Institute of Electrical and Electronics Engineers (IEEE)] Pardo, Theresa, G. Brian Burke, J. Ramon, Gil-Garcia and Ahmet Guler. (2009). Clarity of Roles and Responsibilities in Government Cross-Boundary Information Sharing Initiatives: Identifying the Determinants. Paper presented at the 5th International Conference on e-Government (ICEG), organized Suffolk University, Boston, United States, October 19-20. [Proceedings published by Academic Publishing Limited] Gonzalez Miranda, Fernando and J. Ramon, Gil-Garcia. (2009). E-Government and Participation in the Mexican State Portals. Paper presented at the 8th International Conference on Electronic Government, organized by DEXA. Linz, Austria, 31 August - 4 September. [Proceedings Published by Verlag Trauner] Herrera, Lizbeth and J. Ramon, Gil-Garcia. (2009). Implementation of e-Government in Mexico: An Analysis of the Factors Underlying INFONAVIT’S Strategy of Alternative Service Delivery Channels (ASDC). Paper presented at the 8th International Conference on Electronic Government, organized by DEXA. Linz, Austria, 31 August - 4 September. [Proceedings Published by Verlag Trauner] Sandoval-Almazan, Rodrigo and J. Ramon, Gil-Garcia. (2009). A Preliminary Assessment of a State Legislature Web Site in Mexico. Paper presented at the 8th International Conference on Electronic Government, organized by DEXA. Linz, Austria, 31 August - 4 September. [Proceedings Published by Verlag Trauner] Luna-Reyes, Luis F. and J. Ramon, Gil-Garcia. (2009). Using Institutional Theory and Dynamic Simulation to Understand Complex e-Government Phenomena. Paper presented at the 27th International Conference of the System Dynamics Society. Albuquerque, Mew

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Mexico. United States. July 26-30. [Proceedings Published by the System Dynamics Society and Curran Associates, Inc.] Luna-Reyes, Luis F., J. Ramon, Gil-Garcia and Georgina Romero. (2009). Integral model of Evaluation of the Electronic Government (In Spanish). Paper presented to the 10th Annual International Conference on Digital Government Research, organized by the Digital Government Society of North America. Puebla, Mexico, May 17-20. [Proceedings Published in the Association for Computing Machinery Digital Library] Gil-Garcia, J. Ramon, Sara A. Berg, Theresa Pardo, G. Brian Burke and Ahmet Guler. (2009). Conducting Web-Based Surveys of Government Practitioners in Social Sciences: Practical Lessons for e-Government Researchers. Paper presented at the 42st Hawaii International Conference on System Sciences (HICSS), organized by the College of Business, University of Hawai'i at Mãnoa, Waikoloa, Big Island, Hawaii, United States, January 5-8. [Proceedings Published by the Institute of Electrical and Electronics Engineers (IEEE)] Navarrete, Celene, Sehl Mellouli, Theresa Pardo and J. Ramon, Gil-Garcia. (2009). Information Sharing at National Borders: Extending the Utility of Border Theory. Paper presented at the 42st Hawaii International Conference on System Sciences (HICSS), organized by the College of Business, University of Hawai'i at Mãnoa, Waikoloa, Big Island, Hawaii, United States, January 5-8. [Proceedings Published by the Institute of Electrical and Electronics Engineers (IEEE)] Puron-Cid, Gabriel, J. Ramon, Gil-Garcia and Theresa Pardo. (2009). Longitudinal Analysis of the Effects of IT Characteristics on Web Site Ratings Across State Governments in the US (2001-2006). Paper presented at the 42st Hawaii International Conference on System Sciences (HICSS), organized by the College of Business, University of Hawai'i at Mãnoa, Waikoloa, Big Island, Hawaii, United States, January 5-8. [Proceedings Published by the Institute of Electrical and Electronics Engineers (IEEE)] Gil-Garcia, J. Ramon and Luis F. Luna-Reyes. (2008). Digital Community Centers and the e-Learning Program in Mexico. Paper presented at the 7th International Conference on Electronic Government, organized by DEXA. Turin, Italy. [Proceedings Published by Verlag Trauner] Pardo, Theresa, J. Ramon Gil-Garcia and Brian Burke. (2008). Governance Structures in Cross-Boundary Information Sharing: Lessons from State and Local Criminal Justice Initiatives. Paper presented at the 41st Hawaii International Conference on System Sciences (HICSS), organized by the College of Business, University of Hawai'i at Mãnoa, Waikoloa, Big Island, Hawaii, United States, January 7-10. [Proceedings Published by the Institute of Electrical and Electronics Engineers (IEEE)] Pardo, Theresa, J. Ramon Gil-Garcia and Brian Burke. (2007). Informal Leadership and Networks: Lessons from the Response to the West Nile Virus Outbreak in North America. Paper presented at the e-Challenges 2007 Conference, supported by the European Commission, The Hague, The Netherlands, October 24-26. [Proceedings published by IOS press] Gil-Garcia, J. Ramon, and Andrea Baker. (2007). Structuration Theory and the Use of XML for Web Site Content Management in Government: Comprehensive Prototyping as an Induced Change Episode. Paper presented at the Sixth International Conference on Electronic Government, organized by DEXA , Regensburg, Germany, September 3–7. [Proceedings Published by Verlag Trauner] Ferro, Enrico, J. Ramon Gil-Garcia, and Natalie Helbig. (2007). The Digital Divide Metaphor: Understanding Paths to IT Literacy. Paper presented at the 6th International Conference on Electronic Government, organized by DEXA 2007, Regensburg, Germany, September 3–7. [Proceedings Published by Springer] Gil-Garcia, J. Ramon, Theresa Pardo and Brian Burke. (2007). Government Leadership in Multi-Sector IT-Enabled Networks: Lessons from the Response to the West Nile Virus Outbreak. Paper presented at “Leading the Future of the Public Sector”—The Third Transatlantic Dialogue, organized by the American Society for Public Administration and the European Group of Public Administration, Newark, Delaware, United States, May 31–June 2. Campos-Garcia, Denisse, Luis F. Luna-Reyes, and J. Ramon, Gil-Garcia. (2007). Promoting the Economic Development through the IT Industry in Mexico: the PROSOFT Program. Paper presented at the 2007 Information Resources Management Association International Conference, Vancouver, British Columbia, Canada, May 19-23. [Proceedings published by Idea Group Inc.] Gil-Garcia, J. Ramon, Theresa A. Pardo, and Andrea Baker. (2007). Understanding Context through a Comprehensive Prototyping Experience: A Testbed Research Strategy for Emerging Technologies. Paper presented at the 40th Hawaii International Conference on System Sciences (HICSS), organized by the College of Business, University of Hawai'i at Mãnoa, United States, January 3-6. [Proceedings Published by the Institute of Electrical and Electronics Engineers (IEEE)] Fountain, Jane E. and J. Ramon, Gil-Garcia. (2006). Comparing Integrative Models of Technology and Structure in Government. Paper presented at the 2006 APPAM Fall Conference “Tax and Spend: Designing, Implementing, Managing and Evaluating Effective Redistributional Policies”, organized by the Association for Public Policy Analysis and Management, Madison, WI, November 2-4.

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Puron-Cid, Gabriel and J. Ramon, Gil-Garcia. (2006). Performance and Accountability in E-Budgeting Projects: Understanding Embeddedness, Power, and Information Technologies in Government Settings. Paper presented at the 2006 APPAM Fall Conference “Tax and Spend: Designing, Implementing, Managing and Evaluating Effective Redistributional Policies”, organized by the Association for Public Policy Analysis and Management, Madison, WI, United States, November 2-4. Pardo, Theresa, J. Ramon, Gil-Garcia and Brian Burke. (2006). Building Response Capacity through Cross-Boundary Information Sharing: The Critical Role of Trust. Paper presented at the eChallenges 2006 Conference, supported by the European Commission, Barcelona, Spain, October 25–27. [Proceedings published by IOS press] Gil-Garcia, J. Ramon, Natalie Helbig, and Enrico Ferro. (2006). Is it Only about Internet Access? An Empirical Test of a Multi-Dimensional Digital Divide. Paper presented at the Fifth International Conference on Electronic Government, organized by DEXA 2006, Krakow, Poland, September 4–8. [Proceedings Published by Springer] Luna-Reyes, Luis F., J. Ramon, Gil-Garcia and Cinthia Betiny Cruz. (2006). Collaborative Digital Government in Mexico: Some Lessons from Federal Web-Based Inter-Organizational Information Integration Initiatives. Paper presented at the Americas Conference of Information Systems 2006, organized by the Association for Information Systems, Acapulco, Guerrero, Mexico, August 1–6. [Proceedings published electronically at the AIS Electronic Library] Gil-Garcia, J. Ramon, Donna Canestraro, Jim Costello, Andrea Baker, and Derek Werthmuller. (2006). Fostering Innovation in Electronic Government: Benefits and Challenges of XML for Web Site Management. Paper presented at the 67th ASPA National Conference, organized by the American Society for Public Administration, Denver, CO, United States, April 1-4. Gil-Garcia, J. Ramon. (2006). Enacting State Websites: A Mixed Method Study Exploring E-Government Success in Multi-Organizational Settings. Paper presented at the 39th Hawaii International Conference on System Sciences (HICSS), organized by the College of Business, University of Hawai'i at Mãnoa, United States, January 4-7. [Proceedings Published by the Institute of Electrical and Electronics Engineers (IEEE)] Gil-Garcia, J. Ramon and Theresa A. Pardo. (2006). Multi-Method Approaches to Digital Government Research: Value Lessons and Implementation Challenges. Runner-up for the Best Paper Award of the E-Government Track at the 39th Hawaii International Conference on System Sciences (HICSS), organized by the College of Business, University of Hawai'i at Mãnoa, United States, January 4-7. [Proceedings Published by the Institute of Electrical and Electronics Engineers (IEEE)] Harrison, Teresa, J. Ramon, Gil-Garcia, Theresa Pardo, and Fiona Thompson. (2006). Learning about Interoperability for Emergency Response: Geographic Information Technologies and the World Trade Center Crisis. Paper presented at the 39th Hawaii International Conference on System Sciences (HICSS), organized by the College of Business, University of Hawai'i at Mãnoa, United States, January 4-7. [Proceedings Published by the Institute of Electrical and Electronics Engineers (IEEE)] Gil-Garcia, J. Ramon. (2005). Do Citizens Expectations Matter for E-Government? Exploring the Determinants of the Functionality of State Web Sites. Paper presented at the 2005 APSA Annual Meeting, organized by the American Political Science Association, Washington, DC, September 1-4. Helbig, Natalie, J. Ramon, Gil-Garcia, and Enrico Ferro. (2005). Understanding the Complexity of Electronic Government: Implications from the Digital Divide Literature. Paper presented at the Americas Conference of Information Systems 2005, organized by the Association for Information Systems, Omaha, NE, United States, August 11-14. [Proceedings Published Electronically at the AIS Electronic Library] Gil-Garcia, J. Ramon. (2005). Exploring the Success Factors of State Website Functionality: An Empirical Investigation. Paper presented at the National Conference on Digital Government Research, organized by the National Science Foundation, Atlanta, GA, United States, May 15-18. Gil-Garcia, J. Ramon. (2005). What Does Lead to Highly Functional State Websites? Exploring the Effects of Organizational, Institutional, and Contextual Factors. Paper prepared for the 2005 Information Resources Management Association International Conference, San Diego, California, May 15-18. [Proceedings published by Idea Group Inc.] Sandoval Almazan, Rodrigo and J. Ramon, Gil-Garcia. (2005). Assessing E-Government Evolution in Mexico: A Preliminary Analysis of the State Portals. Paper presented at the 2005 Information Resources Management Association International Conference, San Diego, California, May 15-18. [Proceedings published by Idea Group Inc.] Pardo, Theresa A. and J. Ramon, Gil-Garcia. (2005). Understanding the Complexity of E-Government: Multi-method Approaches to Social Phenomena. Paper prepared for the 66th ASPA National Conference, organized by the American Society for Public Administration, Milwaukee, WI, United States, April 2-5. [Proceedings Published by the Institute of Electrical and Electronics Engineers (IEEE)]

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Gil-Garcia, J. Ramon, Carrie Schneider, Theresa A. Pardo and Anthony M. Cresswell. (2005). Interorganizational Information Integration in the Criminal Justice Enterprise: Preliminary Lessons from State and County Initiatives. Paper presented at the 38th Hawaii International Conference on System Sciences (HICSS), organized by the College of Business, University of Hawai'i at Mãnoa, United States, January 3-6. [Proceedings Published by the Institute of Electrical and Electronics Engineers (IEEE)] Gil-Garcia, J. Ramon and Ignacio Martinez-Moyano. (2004). Exploring E-Government Evolution: The Influence of Systems of Rules on Organizational Action. Paper presented at the Pre-ICIS eGovernment Workshop, International Conference on Information Systems, Washington, DC, United States, December 12-15. Martinez-Moyano, Ignacio and J. Ramon, Gil-Garcia (2004). Rules, Norms, and Individual Preferences for Action: An Institutional Framework to Understand the Dynamics of E-Government Evolution. Paper presented at the Third International Conference on Electronic Government, organized by DEXA 2004, Zaragoza, Spain, August 30–September 3. [Proceedings Published by Springer] Costello, Jim, Soumava Adhya, J. Ramon, Gil-Garcia, Theresa Pardo and Derek Werthmuller. (2004). Beyond Data Exchange: XML as a Web Site Workflow and Content Management Technology. Paper presented at the 2004 Annual Meeting of the Academy of Management: Creating Actionable Knowledge, New Orleans, LA, United States, August 6-11. Cresswell, Anthony M., Donna S. Canestraro, J. Ramon, Gil-Garcia, Theresa Pardo and Carrie Schneider (2004). Interorganizational Information Integration: Lessons from the field. Paper presented at the 65th ASPA National Conference, organized by the American Society for Public Administration, Portland, OR, United States, March 27-30. Gil-Garcia, J. Ramon and Gabriel Puron Cid. (2003). Enacting E-Budgeting in Mexico: Bureaucracy, Institutions, and the Budget Process. Paper presented at the International Conference on Public Participation and Information Technologies 2003 (ICPPIT03), organized by the Massachusetts Institute of Technology and the Research Center on Information Technologies and Participatory Democracy, Cambridge, MA, United States, November 10-12. Luna-Reyes, Luis and J. Ramon, Gil-Garcia. (2003). E-Government Security, Privacy and Information Access: Some Policy and Organizational Trade-offs. Paper prepared for the International Conference on Public Participation and Information Technologies 2003 (ICPPIT03), organized by the Massachusetts Institute of Technology and the Research Center on Information Technologies and Participatory Democracy, Cambridge, MA, United States, November 10-12. Luna-Reyes, Luis and J. Ramon, Gil-Garcia. (2003). E-Government & Internet Security: Some Technical and Policy Considerations. Paper presented at the National Conference on Digital Government Research, organized by the National Science Foundation, Boston, MA, United States, May 18-21. Arellano-Gault, David, Jesus Ramirez, J. Ramon, Gil-Garcia and Angeles Rojano. (1999). New Public Management in Action: Processes of Budgeting Modernization. An Initial Analysis in Organizational Terms: New Zealand, United Kingdom, Australia and Mexico (In Spanish). Paper presented at the IV International Conference about State Reform and Public Administration, Latin American Center for Development Administration, Mexico City, Mexico, October 19-22. RESEARCH REPORTS AND NON PEER REVIEWED ARTICLES Sandoval-Almazan, Rodrigo, Dolores E. Luna Reyes, Luis F. Luna-Reyes and J. Ramon Gil-Garcia. (2013). Ranking of State Portals .gob 2013. (In Spanish). Gob. CIO Mexico (pp. 1-6). [Mexico] Mariscal, Judith and J. Ramon Gil-Garcia. (2013). Cloud Computing in Mexico: Prospects and Challenges for the Public and the Private Sectors (pp. 31-44). In Peter Cowhey and Michael Kleeman (Eds). Unlocking the Benefits of Cloud Computing for Emerging Economies - A Policy Overview. UC San Diego. Sandoval-Almazan, Rodrigo, Dolores E. Luna, J. Ramon Gil-Garcia and Luis F. Luna-Reyes. (2012). Ranking of State Portals .gob 2012. (In Spanish). Politica Digital 69 (August-September): 18-21. [Mexico] Luna-Reyes, Luis F. and J. Ramon Gil-Garcia. (2012). Citizen Participation in the Development of e-Government: How to Encourage it? (In Spanish). Politica Digital 67 (April-May): 45-46. [Mexico] Ferro, Enrico and J. Ramon Gil-Garcia. (2011). Computer-Based Simulation for Participatory Policy Intelligence. CROSSROAD A Participative Roadmap for ICT Research in Electronic Governance and Policy Modeling: European Union.

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Luna-Reyes, Luis F. and J. Ramon Gil-Garcia. (2011) From Chaos to a Model in Municipal Electronic Governments. (In Spanish) Politica Digital 64 (October-November): 62-64. [Mexico] Luna-Reyes, Luis F., J. Ramon Gil-Garcia and Rodrigo Sandoval-Almazan. (2011). Ranking of State Portals .gob 2011. (In Spanish) Politica Digital 63 (August-September): 36-39. [Mexico] Luna-Reyes, Luis F., J. Ramon Gil-Garcia and Fernando Ramirez. (2011). E-Government Strategies in Cities, Where to Start? (In Spanish). Politica Digital 63 (August-September): 33-35. [Mexico] Luna-Reyes, Luis F., J. Ramon Gil-Garcia and Jose A. Celorio Mansi. (2011). Challenges to Municipal Electronic Government. (In Spanish) Politica Digital 61 (April-May): 45-47. [Mexico] Luna-Reyes, Luis F., J. Ramon Gil-Garcia and Jose A. Celorio Mansi. (2011). Municipal services with Citizens’ Impact. (In Spanish) Politica Digital 60 (February-March): 42-43. [Mexico] Sandoval-Almazan, Rodrigo and J. Ramon Gil-Garcia. (2011). Assessment of Electronic Government Openness and Transparency in Central America (In Spanish). Dialogo Regional sobre Sociedad de la Informacion (DIRSI). [Peru] Gil-Garcia, J. Ramon and Maria Gabriela Martinez Tiburcio. (2010). Recommendations to considering in the Design and Integration of Databases in Social Sciences (In Spanish). Research Report of the Project “Mexico Estatal: Calidad de Gobierno y Rendicion de Cuentas en las Entidades Federativas en Mexico”, No. 9. Centro de Investigacion y Docencia Economicas (CIDE). [Mexico] Sandoval-Almazan, Rodrigo, J. Ramon Gil-Garcia and Luis F. Luna-Reyes. (2010). Ranking of State Portals .gob 2010. (In Spanish) Politica Digital 57 (August-September): 35-37. [Mexico] Caballero, Jose Antonio and J. Ramon Gil-Garcia [Coordinators]. (2010). Judicial Statistics Yearbook 2008 (In Spanish). Asociacion Mexicana de Impartidores de Justicia. [Mexico] Caballero, Jose Antonio and J. Ramon Gil-Garcia [Coordinators]. (2010). Judicial Statistics Yearbook 2007 (In Spanish). Asociacion Mexicana de Impartidores de Justicia. [Mexico] Caballero, Jose Antonio and J. Ramon Gil-Garcia [Coordinators]. (2010). Judicial Statistics Yearbook 2006 (In Spanish). Asociacion Mexicana de Impartidores de Justicia. [Mexico] Pardo, Theresa A., J. Ramon, Gil-Garcia, G. Brian Burke and Ahmet Guler. (2009). Factors Influencing Government Cross-Boundary Information Sharing: Preliminary Analysis of a National Survey. Albany, NY: The Research Foundation of State University of New York. [United States] Luna-Reyes, Luis F., Rodrigo Sandoval-Almazan and J. Ramon, Gil-Garcia. (2009). Ranking of State Portals .gob 2010 (In Spanish). Politica Digital 51 (August-September): 10-12. [Mexico] Sandoval-Almazan, Rodrigo, J. Ramon, Gil-Garcia and Luis F. Luna-Reyes. (2008). Ranking of State portals, Measurement 2008 (In Spanish). Politica Digital 45 (August-September): 48-50. [Mexico] Gil-Garcia, J. Ramon and Luis F. Luna-Reyes. (2007). Multidimensional Model for Measuring Electronic Government in Latin American and the Caribbean (In Spanish). Santiago, Chile: United Nations-CEPAL and Europe Nations. [Chile] Costello, Jim, Donna S. Canestraro, J. Ramon, Gil-Garcia, and Derek Werthmuller. (2007). Using XML for Web Site Management: Lessons Learned Report. Albany, NY: The Research Foundation of State University of New York. [United States] Sandoval-Almazan, Rodrigo, J. Ramon, Gil-Garcia, and Luis F. Luna-Reyes. (2007). Ranking of State Portals, Measurement 2007 (In Spanish). Politica Digital 38 (August-September): 30-32. [Mexico] Costello, Jim, Donna S. Canestraro, Derek Werthmuller, J. Ramon Gil-Garcia, and Andrea Baker. (2007). Using XML for Web Site Management: An Executive Briefing on streamlining workflow, reducing costs, and enhancing organizational value. Albany, NY: The Research Foundation of State University of New York. [United States] Dawes, Sharon, Natalie Helbig, Russell Hassan, and J. Ramon Gil-Garcia. (2006). New York State Information Technology Workforce Skills Assessment. Statewide Survey Results. Albany, NY: Center for Technology in Government, University at Albany, SUNY. [United States] Cresswell, Anthony M., Meghan E. Cook, Natalie Helbig, Jana L. Hrdinova, J. Ramon Gil-Garcia, Fawzi H. Mulki, Bahadir K. Akcam,

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and Donna S. Canestraro. (2006). Assessing Mobile Technologies in Child Protective Services. Albany, NY: Center for Technology in Government, University at Albany, SUNY. [United States] Costello, Jim, Donna S. Canestraro, Derek Werthmuller, J. Ramon Gil-Garcia, and Andrea Baker. (2006). Using XML for Web Site Management: Getting Started Guide. Albany, NY: Center for Technology in Government, University at Albany, SUNY. [United States] Sandoval-Almazan, Rodrigo, and J. Ramon Gil-Garcia. (2006). An Examination of the State Portals (In Spanish). Politica Digital 29 (April-May): 30-32. [Mexico] Luna-Reyes, Luis F. and J. Ramon Gil-Garcia. (2005). Security Implications for Electronic Government (In Spanish). Revista IAPEM, 60 (January-April): 181-205. [Mexico] Gil-Garcia, J. Ramon, Carrie Schneider and Theresa Pardo. (2004). Effective Strategies in Justice Information Integration: A Brief Current Practices Review. Albany, NY: Center for Technology in Government. [United States] Dawes, Sharon S., Natalie Helbig, and J. Ramon, Gil-Garcia. (2004). Highlights: Exploring the Feasibility of a Digital Government Journal. Albany, NY: Center for Technology in Government. [United States] Gil-Garcia, J. Ramon and David Arellano-Gault. (2003). An Organizational Approach to the Electoral Process 1999-2000. The District Units of the Electoral Federal Institute: Esquizofrenic Organizations? (In Spanish). Revista IAPEM 53 (September-December): 37-65. [Mexico] Arellano-Gault, David, Jesus Ramirez and J. Ramon Gil-Garcia. (2001). Performance-Oriented Budgets in Public Administration: Dilemmas of Performance Evaluation and Limitations of Managerialism (In Spanish). Gobierno y Gestion 2, No. 8 (June-July): 7-27. [Mexico] Gil-Garcia, J. Ramon. (1999). Civil Service in Mexico. Professionalization or Civil Service? (In Spanish). Administracion Publica y Sociedad (December): 185-188. [Argentina] Sandoval Almazan, Rodrigo and J. Ramon, Gil-Garcia. (1996). Job Perspectives for Public Administrators in Times of Government Re-Engineering (In Spanish). Revista Enlace 46 (September): 21-28. [Mexico] WORKING PAPERS Mariscal, Judith and J. Ramon Gil-Garcia. (Accepted). Cloud computing in Mexico. Prospects and Challenges for Public and Private Sectors (In Spanish). Centro de Investigacion y Docencia Economicas, DAP. [Mexico] Valdes-Villalobos, Senen and J. Ramon Gil-Garcia. (Accepted). Factors that Influence the Initiatives of Government Interorganizacional Information Integration through Information and Communication Technologies: The Case of the Information Integration System of Client Lists of Government Programs (SIIPPG) (In Spanish). Centro de Investigacion y Docencia Economicas, DAP. [Mexico] Quintanilla, Gabriela and J. Ramon Gil-Garcia. (Accepted). E-Governance and Web Sites at the Federal Public Administration in Canada and Mexico (In Spanish). Centro de Investigacion y Docencia Economicas, DAP. [Mexico] Gil-Garcia, J. Ramon, Sara A. Berg, Theresa A. Pardo, G. Brian Burke and Ahmet Guler. (2012). Conduting Web Surveys in Social Sciences: Some Practical Lessons for Investigators and Analysts (In Spanish). Centro de Investigacion y Docencia Economicas, Public Administration Department, Working Paper No. 272. [Mexico] Luna, Dolores E. Aber Duarte, J. Ramon Gil-Garcia, Luis F. Luna-Reyes and Rodrigo Sandoval-Almazan. (2012). State Electronic Government Index: Comparing the Results from 2011 and 2012 (In Spanish). Centro de Investigacion y Docencia Economicas, Public Administration Department, Working Paper No. 273. [Mexico] Puron Cid Gabriel and J. Ramon Gil Garcia. (2011). Effects of Technological Features on Government Websites: A Longitudinal Analysis of State Governments in the United States (period 2001-2006) (In Spanish). Centro de Investigacion y Docencia Economicas, Public Administration Department. Working Paper No. 263. [Mexico] Fierro Ana Elena and J. Ramon Gil-Garcia. (2011). Beyond Information Access: Using information Technologies to Promote Transparency, Participation and Collaboration in the Public Sector (In Spanish). Centro de Investigacion y Docencia Economicas, Public Administration Department, Working Paper No. 262. [Mexico]

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Luna, Dolores E., J. Ramon Gil-Garcia, Luis F. Luna-Reyes and Rodrigo Sandoval-Almazan. (2011). State Electronic Government Index: Measurement 2010 (In Spanish). Centro de Investigacion y Docencia Economicas, Public Administration Department, Working Paper No. 264. [Mexico] Gil-Garcia, J. Ramon and Luis F. Luna-Reyes. (2010). Institutional Theory and Dynamic Simulation to Better Understand Electronic Government: The Case of the Web Portals of the E-Mexico System (In Spanish). Centro de Investigacion y Docencia Economicas, Public Administration Department, Working Paper No. 247. [Mexico] Gil-Garcia, J. Ramon and Armando Aldama Nalda. (2010). E-Government in Canada: Background, Objectives, Strategies and Results (In Spanish). Centro de Investigacion y Docencia Economicas, Public Administration Department, Working Paper No. 248. [Mexico] Sandoval-Almazan, Rodrigo, Luis F. Luna-Reyes and J. Ramon, Gil-Garcia. (2010). State E-Government Index: Measurement 2009 (In Spanish). Centro de Investigacion y Docencia Economicas, Public Administration Department, Working Paper No. 249. [Mexico] Herrera, Lizbeth and Jose Ramon Gil-Garcia. (2009). Implementing E-Government in Mexico: An Analysis of the Determinants of Success Strategy "Alternate Channels of Care" INFONAVIT (In Spanish). Centro de Investigacion y Docencia Economicas, Public Administration Department, Working Paper No.240. [Mexico] Gonzalez, Fernando and Jose Ramon Gil-Garcia. (2009). E-Democracy and Civic Participation Opportunities in the State Web Portals (In Spanish). Centro de Investigacion y Docencia Economicas, Public Administration Department, Working Paper No. 235 (November). [Mexico] Gil-Garcia J. Ramon. (2008). Systemic Thinking and System Dynamics for Public Policy Analysis: Rationale and Recommendations (In Spanish). Centro de Investigacion y Docencia Economicas, Public Administration Department, Working Paper No. 212 (September). [Mexico] Gil-Garcia, J. Ramon, Judith Mariscal and Fernando Ramirez. (2008). Electronic Government in Mexico (In Spanish).Centro de Investigacion y Docencia Economicas, Public Administration Department, Working Paper No. SDTPA214 (November). [Mexico] Gil-Garcia J. Ramon, Donna Canestraro, Jim Costello, Andrea Baker and Derek Werthmuller. (2008). Fostering Innovation in Electronic Government: Benefits and Challenges of XML for Web Site Management. CTG Working Paper No. 07-2008. Albany, NY: Center for Technology in Government, University at Albany, SUNY. [United States] Mariscal, Judith, J. Ramon, Gil-Garcia and Armando Aldama. (2008). Policies Access to Information Technology: The Case of e-Mexico (In Spanish). Centro de Investigacion y Docencia Economicas, Public Administration Department, Working Paper No.SDTPA215 (November). [Mexico] Mariscal, Judith, J. Ramon, Gil-Garcia and Fernando Ramirez. (2008). e-Health (In Spanish). Centro de Investigacion y Docencia Economicas, DAP, Working Paper No. SDTPA208 (November). [Mexico] Luna-Reyes, Luis F. and J. Ramon, Gil-Garcia. (2008). Survey Results about Government and Inter-Organizational Collaboration: The Case of Mexico (In Spanish). Centro de Investigacion y Docencia Economicas, Public Administration Department, Working Paper No.SDTPA211 (October). [Mexico] (This document is the Spanish version of Luna-Reyes, Luis F., and J. Ramon, Gil-Garcia. (2008). E-Government and Inter-Organizational Collaboration in Mexico: Survey Results. NCDG Working Paper No. 08-003. Amherst, MA: National Center for Digital Government, University of Massachusetts Amherst. [United States]) Pardo, Theresa A., J. Ramon, Gil-Garcia and G. Brian Burke. (2008). Building Response Capacity through Cross-boundary Information Sharing: The Critical Role of Trust. CTG Working Paper No. 06-2008. Albany, NY: Center for Technology in Government, University at Albany, SUNY. [United States] Helbig, Natalie, J. Ramon, Gil-Garcia and Sharon S. Dawes. (2008). Examining Digital Government Publication Trends. CTG Working Paper No. 02-2008. Albany, NY: Center for Technology in Government, University at Albany, SUNY. [United States] Ferro, Enrico, Natalie Helbig and J. Ramon, Gil-Garcia. (2007). The Digital Divide Metaphor: Understanding Paths to IT Literacy. NCDG Working Paper No. 07-001. Amherst, MA: National Center for Digital Government, University of Massachusetts Amherst. [United States] Sandoval-Almazan, Rodrigo, and J. Ramon, Gil-Garcia. (2006). How to Measure the Functionality of Portals. Towards an Evaluation of the Web Portals in the Mexican Public Sector (In Spanish). Working Paper. Mexico City: National Workshop for Managers of Public Sector Portals. [Mexico]

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Gil-Garcia, J. Ramon and Ignacio Martinez-Moyano. (2005). Exploring E-Government Evolution: The Influence of Systems of Rules on Organizational Action. NCDG Working Paper No. 05-001. Cambridge, MA: National Center for Digital Government, John F. Kennedy School of Government, Harvard University. [United States] Gil-Garcia, J. Ramon. (2004). Agency Problems and the Determinants of the Judicial Conduct Organizations Budget. The Rockefeller College Review Working Papers Series 1 (4): 24-34. [United States] Arellano-Gault, David and J. Ramon, Gil-Garcia. (2003). Public Management Policy and Accountability in Latin America: Performance-Oriented Budget in Colombia, Mexico and Venezuela. Centro de Investigacion y Docencia Economicas, Public Administration Department, Working Paper No. 130 (June): 25 pp. [Mexico] Gil-Garcia, J. Ramon. (2002). Article 27: The Change in the Mexican Agrarian Policy and the Policy Formulation Process in the Developing World. The Rockefeller College Review Working Papers Series 1 (2): 24-38. [United States] Arellano-Gault, David, Jesus Ramirez, J. Ramon, Gil-Garcia, and Angeles Rojano. (2000). Budgetary Reforms Targeted Results: New Zealand, United Kingdom, Australia and Mexico. A Critical Approach (In Spanish). Centro de Investigacion y Docencia Economicas, Public Administration Department, Working Paper No. 84 (May): 94 pp. [Mexico] OTHER PUBLICATIONS Gil-Garcia J. Ramon and Maria Gabriela Martinez Tiburcio. (2012). The Process of Transformation and Institutional Consolidation of the Federal Police (In Spanish). (pp. 93-129). In David Arellano and Juan Salgado (Coords.). Policia Federal: Una Nueva Institucion para Mexico. Mexico City: Centro de Investigacion y Estudios en Seguridad. [ISBN: 978-607-95867-5-1] [Mexico] Gil-Garcia, J. Ramon. (2010). Book Review: Wiki Government: How Technology Can Make Government Better, Democracy Stronger, and Citizens More Powerful by Beth Simone Noveck. Information Polity, 15 (1 and 2): 167-170. [Holland] Gil-Garcia, J. Ramon. (2010). Partial Least Squares (pp. 1183-1184). In George Thomas Kurian (Ed). International Encyclopedia of Political Science (IEPS). Washington, DC: CQ Press. [United States] Gil-Garcia, J. Ramon. (2010). Structural Equations Model (pp. 1625-1626). In George Thomas Kurian (Ed). International Encyclopedia of Political Science (IEPS). Washington, DC: CQ Press. [United States] Sandoval–Almazan, Rodrigo and J. Ramon Gil-Garcia. (2010). Violence and Homicide against women in the State of Mexico: Some Recommendations (pp. 169-237) (In Spanish). In Delgadillo, Leonor y Nelson Arteaga Botello (Eds.), "That is Why I Killed Her” A Sociocultural Approach to Violence against Women. School of Social and Political Sciences, Universidad Autonoma del Estado de Mexico, Toluca, Mexico. [ISBN: 978-607-401-273-6] [Mexico] Gil-Garcia, J. Ramon. (2008). Summary: Information Economy Report 2006. The Development Perspective. Coordinated by Peter Frohler. Social Science Computer Review, 26 (1): 120-123. [United States] [Social Science Citation Index] Gil-Garcia, J. Ramon. (2007). Managing Government Web Sites with XML. The ITP News 2 (3): 4. [Publication of the Information Technology and Politics Section of the American Political Science Association] [United States] Gil-Garcia, J. Ramon. (2007). Modeling Information Integration across Government. The ITP News 2 (2): 3. [Publication of the Information Technology and Politics Section of the American Political Science Association] [United States] Gil-Garcia, J. Ramon. (2006). Department of Homeland Security. In Otis Stephens and John M. Scheb II (Eds). Encyclopedia of American Civil Rights and Liberties. Westport, Connecticut: Greenwood Press. [United States] Gil-Garcia, J. Ramon. (2006). Bureau of Citizenship and Immigration Services. In Otis Stephens and John M. Scheb II (Eds). Encyclopedia of American Civil Rights and Liberties. Westport, Connecticut: Greenwood Press. [United States] Gil-Garcia, J. Ramon. (2006). Office for Civil Rights, U.S. Department of Education. In Otis Stephens and John M. Scheb II (Eds). Encyclopedia of American Civil Rights and Liberties. Westport, Connecticut: Greenwood Press. [United States] Gil-Garcia, J. Ramon. (2006). Civil Service Reform Act of 1978. In Otis Stephens and John M. Scheb II (Eds). Encyclopedia of American Civil Rights and Liberties. Westport, Connecticut: Greenwood Press. [United States]

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Gil-Garcia, J. Ramon and Triparna Vasavada. (2006). Visiting a Hindu Temple: A Description of a Subjective Experience and Some Preliminary Interpretations. Ciencia Ergo Sum, 13 (1): 81-89. [Mexico] Macedo, Ignacio and J. Ramon, Gil-Garcia. (2005). Book Review: Building the Virtual State: Information Technology and Institutional Change by Jane Fountain (In Spanish). Gestion y Politica Publica, 14 (1): 201-209. [Mexico] [Social Science Citation Index] Gil-Garcia, J. Ramon, and others. (2004). Electronic Government. In Rick Watson and Phil Brook (Eds). IS World Encyclopedia. Available at http://ispedia.terry.uga.edu/?title=Electronic_Government [United States] POSTERS AND OTHER PRESENTATIONS Gil-Garcia, J. Ramon. (2013). Fundamentals of Electronic Government (In Spanish). Lecture presented at the Experiences Exchange Meeting about Information Technologies between Mexico, Peru, and Canada 2013, ProGobernabilidad. Mexico City. Gil-Garcia, J. Ramon, Leonardo F. Vivanco, Luis F. Luna-Reyes, Rodrigo Sandoval-Almazan and Dolores E. Luna. (2013). Inter-Organizational Collaboration and Performance of State E-Government Portals in Mexico: Understanding the Role of Politics in the Enactment Process. Poster presented at the 14th Annual International Conference on Digital Government Research, organized by the Digital Government Society of North America. Quebec City, Quebec, Canada, June 17-20. [Proceedings Published in the ACM Digital Library] Quintanilla Mendoza, Gabriela and J. Ramon Gil-Garcia. (2013). E-Governance in Federal Government Websites: The Cases of Canada and Mexico. Poster presented at the 14th Annual International Conference on Digital Government Research, organized by the Digital Government Society of North America. Quebec City, Quebec, Canada, United States, June 17-20. [Proceedings Published in the ACM Digital Library] Gil-Garcia, J. Ramon. (2012). Structural Equation Modeling and Partial Least Squares: A Brief Introduction (In Spanish). Presented at the “4° Encuentro de Matematicas Empresariales 2012” organized by the Universidad Anahuac Mexico Sur, the Center for Research and Teaching in Economics and Universidad Panamericana, Campus Mexico, Mexico City, November 23-24. Gil-Garcia, J. Ramon, Leonardo F. Vivanco, Luis F. Luna-Reyes, Rodrigo Sandoval-Almazan and Dolores E. Luna. (2012). Inter-Organizational Collaboration and Performance of State E-Government Portals in Mexico: A Progress Report. Poster presented at the 13th Annual International Conference on Digital Government Research, organized by the Digital Government Society of North America. College Park, MD, United States, June 4–7. [Proceedings Published in the ACM Digital Library] Aldama, Armando, J. Ramon Gil-Garcia, Suha Alawadhi, Hafedh Chourabi, Sehl Mellouli, Taewoo Nam, Theresa Pardo, Hans J Scholl and Shawn Walker. (2012). Smart Cities and Service Integration Initiatives in North American Cities: A Status Report. Poster presented at the 13th Annual International Conference on Digital Government Research, organized by the Digital Government Society of North America. Collage Park, MD, United States, June 4–7. [Proceedings Published in the ACM Digital Library] Gil-Garcia, J. Ramon. (2011). Multi-method Approaches in the Social Sciences (In Spanish). Lecture at the School of Social and Political Sciences, UAEM. Toluca, Mexico, November 24. Gil-Garcia, J. Ramon. (2011). E-Government Development in Outlying Regions: Digital Divide Axis. Panel Presentation at the “E-Government Development in Outlying Regions” organized by Diane Poulin and Sehl Mellouli, as part of the 10th international conference EGOV 2011. Delft, The Netherlands, August 28-September 2. Gil-Garcia, J. Ramon, Theresa Pardo, Sehl Mellouli, Jing Zhang, Celene Navarrete and Luis F. Luna-Reyes. (2011). Research Group on Digital Government in North America: A Comparative and Transnational Agenda. Poster presented at the 12th Annual International Conference on Digital Government Research, organized by the Digital Government Society of North America College Park MD United States, June 12-15. [Proceedings Published in the ACM Digital Library] Aldama-Nalda Armando and J. Ramon Gil-Garcia. (2011). First Steps towards Studying Government Information Sharing and Integration in Metropolitan Areas. Poster presented at the 12th Annual International Conference on Digital Government Research, organized by the Digital Government Society of North America. College Park, MD, United States, June 12-15. [Proceedings Published in the ACM Digital Library] Sandoval-Almazan Rodrigo, Jeanett Mendoza Colin, J. Ramon Gil-Garcia, Luis F. Luna-Reyes and Dolores E. Luna. (2011). Local Government Websites: Cases of Innovation and Best Practices in Mexico. Poster presented at the 12th Annual International Conference on Digital Government Research, organized by the Digital Government Society of North America. College Park, MD, United States,

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June 12-15. [Proceedings Published in the ACM Digital Library] Luna Dolores E., Luis F. Luna- Reyes, J Ramon Gil-Garcia and Rodrigo Sandoval-Almazan. (2011). Government Web Portals Performance Evaluation Using Data Envelopment Analysis. Poster presented at the 12th Annual International Conference on Digital Government Research, organized by the Digital Government Society of North America. College Park, MD, United States, June 12-15. [Proceedings Published in the ACM Digital Library] Gil-Garcia, J. Ramon, Leonardo F. Vivanco, Luis F. Luna-Reyes, Rodrigo Sandoval-Almazan and Dolores E. Luna. (2011). Inter-Organizational Collaboration and Performance of State E-Government Portals in Mexico. Poster presented at the 12th Annual International Conference on Digital Government Research, organized by the Digital Government Society of North America. College Park, MD, United States, June 12-15. [Proceedings Published in the ACM Digital Library] Nam, Taewoo, F. Armando Aldama, Hafedh Chourabi, Sehl Mellouli, Theresa A. Pardo, J. Ramon Gil-Garcia, Jochen Scholl, Adegboyega Ojo, Elsa Estevez and Lei Zheng. (2011). Smart Cities and Service Integration. Poster presented at the 12th Annual International Conference on Digital Government Research, organized by the Digital Government Society of North America. College Park, MD, United States, June 12-15. [Proceedings Published in the ACM Digital Library] Gonzalez-Martinez Sergio, Luis F. Luna- Reyes, Dolores E. Luna, J. Ramon Gil-Garcia and Rodrigo Sandoval-Almazan. (2011). Comparing Usability of Government Web Portals during Governor Change of Terms. Poster presented at the 12th Annual International Conference on Digital Government Research, organized by the Digital Government Society of North America. College Park, MD, United States, June 12-15. [Proceedings Published in the ACM Digital Library] Gil-Garcia, J. Ramon. (2011). Mixed methods in the Social Sciences (In Spanish). Lecture at the Universidad Autonoma del Estado de Mexico, School of Political and Social Sciences. Toluca, Mexico, May 24. Gil Garcia, J. Ramon. (2010). E-Government Reform in Mexico (2000-2009) (In Spanish). Presentation at the Symposium “Public Sector Reform in Mexico: Experience and Prospects”, organized by the Instituto Tecnologico de Estudios Superiores de Monterrey (ITESM), Campus Mexico City, April 22. Gil-Garcia, J. Ramon. (2010). Multi-Method Approaches in Social Sciences (In Spanish). Lecture at the First Meeting of Graduate Students in Social Sciences "Methods for Analysis in the Social Sciences: Challenges and Perspectives for the Study of Public Affairs", organized by Centro de Investigacion y Docencia Economicas (CIDE), Facultad Latinoamericana de Ciencias Sociales – Sede Mexico (FLACSO), Universidad Nacional Autonoma de Mexico (UNAM) and Universidad Autonoma del Estado de Mexico (UAEMEX). Mexico, D.F., November 17. Gil-Garcia, J. Ramon. (2010). Information Bank for Applied Research in Social Sciences (BIIACS). Presentation at the Fourth Seminar Polls and Elections in Mexico 2009-2010, organized by the Federal Electoral Institute, the AMAI, the Council of Public Opinion Researchers, and the World Association for Public Opinion Research (WAPOR). Cocoyoc, Morelos, October 2. [Mexico] Gil-Garcia, J. Ramon. (2010). Shaping and Strengthening Academic Networks: The Case of the National Association of Students of Political Science and Public Administration (ANECPAP) (In Spanish). Paper presented at the Second Regional Conference entitled "Mexico 2012: A Challenge for Effective Participation", organized by the National Association of Students of Political Science and Public Administration. Toluca, Mexico, August 20. Sehl Mellouli, J. Ramon Gil-Garcia, Celene Navarrete, Theresa A. Pardo and H. Jochen Scholl. (2010). Integration and Interoperability at the Border in North America: A Status Report. Poster presented at the 11th Annual International Conference on Digital Government Research, organized by the Digital Government Society of North America. Puebla, Mexico, May 17-20. [Proceedings Published in the ACM Digital Library] Luna-Reyes, Luis F., Sehl Mellouli, J. Ramon Gil-Garcia, Theresa A. Pardo, Jing Zhang and Celene Navarrete. (2010). Comparing Digital Government Agendas in Canada, Mexico and the United States. Poster presented at the 11th Annual International Conference on Digital Government Research, organized by the Digital Government Society of North America. Puebla, Mexico, May 17-20. [Proceedings Published in the ACM Digital Library] Gil-Garcia, J. Ramon. (2010). Using Business Case for Information Technology Projects in the Government (In Spanish). Permanent Seminar presentation INFOTEC, INFOTEC, Mexico City, May 13. Gil-Garcia, J. Ramon. (2010). Electronic Government. (In Spanish). Paper presented at the Permanent Seminar on Trends and Challenges of Public Administration Institute of Public Administration of the State of Mexico, Universidad Autonoma del Estado de Mexico and the Faculty of Social and Political Sciences of the UAEM. Toluca, State of Mexico, April 8. Gil-Garcia, J. Ramon. (2010). Using Business Case for Developing Information Technology Projects in the Government. (In Spanish).

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Seminar presentation "Bridging the Information Technology and Municipal Management" organized by INFOTEC, Mexico City, March 5. Gil-Garcia, J. Ramon. (2009). Models of Structural Equations and Minimal Partial Squares: Una Breve Introduccion. Presented in Universidad Autonoma del Estado de Mexico, Toluca, State of Mexico, August. Gil-Garcia, J. Ramon and Fernando Gonzalez Miranda. (2009). E-Democracy and Participation in the State of Mexico Portals. Presentation on Government 2.0 Summit, organized by Microsoft and other public and private organizations, Mexico City, November 18. Gil-Garcia, J. Ramon. (2009). Using a Business Case to Develop Projects and Programs. (In Spanish). Paper presented as part of the Workshop "Gender Equity and Public Policy" held at the Judicial College of the State of Mexico by the State Council of Women and Social Welfare. Toluca, Mexico, June 11. Gil-Garcia J. Ramon, S. Mellouli, T. Pardo, L. F. Luna-Reyes, C. Navarrete and J. Zhang. (2009) Research Group on Digital Government in North America: Developing a Comparative and Transnational Agenda. Poster prepared for the 10th Annual International Conference on Digital Government Research, organized by the Digital Government Society of North America. [Proceedings Published in the ACM Digital Library] Gil-Garcia J. Ramon, C. Navarrete, T. Pardo, A. Cresswell, L. Zheng, S. Mellouli and H. J. Scholl. (2009). Integration and Interoperation at the Border States in North America. Poster presented at the 10th Annual International Conference on Digital Government Research, organized by the Digital Government Society of North America. [Proceedings Published in the ACM Digital Library] Gil-Garcia, J. Ramon and Rodrigo Sandoval Almazan. (2008).Transforming Local Governments through the Strategic Use of IT: The Case of the City of Merida. Presentation at the 2008 Annual Conference of the American Society for Public Administration (ASPA). March 7-11, Dallas, Texas, United States. Navarrete, Celene, Theresa A. Pardo, J. Ramon Gil-Garcia, Zhang Jing and Luis F. Luna-Reyes. (2008). North American Digital Government Working Group: Initial Steps in the Development of a Comparative and Transnational Agenda. Poster presented at the 8th International Conference on Digital Government Research, organized by the Digital Government Society of North America, Philadelphia, Pennsylvania, United States, May 18-21. [Proceedings Published in the ACM Digital Library] Gil-Garcia, J. Ramon. (2008). Participation in the Presentation of the Book entitled "Who Lead: The Citizen." (In Spanish) Instituto de Administracion Publica del Estado de Mexico, Toluca, Mexico, November 13. Gil-Garcia, J. Ramon. (2008). Participation in Panel Discussion: “Organization Theory and the Public Sector. Instrument, Culture and Myth” (In Spanish). Universidad Autonoma Metropolitana and Centro de Investigacion y Docencia Economicas, DF, Mexico, September 19. Pardo, Theresa, J. Ramon Gil-Garcia and Brian Burke. (2007). IT-Enabled Collaboration in Intergovernmental Settings: Lessons from the Response to the West Nile Virus Outbreak. Paper presented at the 68th ASPA National Conference, organized by the American Society for Public Administration, Washington, DC, United States, March 23-27. Gil-Garcia, J. Ramon, Theresa Pardo, and Brian Burke. (2007). Inter-Organizational Information Integration in Government: Understanding Politics, Technology, and Bureaucratic Decision-Making. Poster presented at the 2007 APSA Annual Meeting, organized by the American Political Science Association, Chicago, IL, United States, August 30 - September 2. Pardo, Theresa A., J. Ramon, Gil-Garcia and G. Brian Burke. (2007). Leadership and Cross-Boundary Information Sharing Insights from the U.S. West Nile Virus Outbreak. Paper presented at the 7th Global Forum on Reinventing Government: Building Trust in Government, Capacity Development Workshop on Managing Knowledge to Build Trust in Government, organized by the United Nations, Vienna, Austria, June 28-29. Gil-Garcia, J. Ramon, Natalie Helbig, Theresa A, Pardo, Luis F. Luna-Reyes and Celene Navarrete. (2007). Working Group on Comparative and Transnational Digital Government in North America. Poster presented at the 8th International Conference on Digital Government Research, organized by the Digital Government Society of North America and the National Science Foundation, Philadelphia, PA, United States May 20-23. Estrada-Marroquin, Mireya, Victor M. Moran-Rodriguez, J. Ramon, Gil-Garcia and Luis F. Luna-Reyes. (2007). The Impact of Institutions on Inter-Organizational IT Projects in the Mexican Federal Government. Poster presented at the 8th International Conference on Digital Government Research, organized by the Digital Government Society of North America and la National Science Foundation, Philadelphia, PA, United States, May 20-23. [Proceedings Published in the ACM Digital Library]

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Gil-Garcia, J. Ramon, Donna Canestraro, Jim Costello, Andrea Baker, and Derek Werthmuller. (2006). Structuration Theory and the Use of XML for Web Site Content Management in Government: Comprehensive Prototyping as an Induced Change Episode. Poster presented at the ASIS&T 2006 Annual Meeting “Information Realities: Shaping the Digital Future for All”, organized by the American Society for Information Science and Technology, Austin, Texas, November 3–8. Fountain, Jane E. and J. Ramon, Gil-Garcia. (2006). Technology Enactment Theory: Understanding the Role of Power, Bureaucracy, and Institutions in Government Information Technology Initiatives. Poster presented at the 2006 APSA Annual Meeting, organized by the American Political Science Association, Philadelphia, PA, August 31 - September 3. Gil-Garcia, J. Ramon and Luis F. Luna-Reyes. (2006). Enacting Inter-Organizational E-Government in the Mexican Federal Government. Poster presented at the 7th International Conference on Digital Government Research, organized by the National Science Foundation, San Diego, CA, United States, May 21-24. [Proceedings Published in the ACM Digital Library] Gil-Garcia, J. Ramon, Donna Canestraro, Jim Costello, Andrea Baker, and Derek Werthmuller. (2006). Improving the Workflow while Reducing the Costs: Using XML for Web Site Content Management in Government Agencies. Poster presented at the 7th International Conference on Digital Government Research, organized by the National Science Foundation, San Diego, CA, United States, May 21-24. [Proceedings Published in the ACM Digital Library] Gil-Garcia, J. Ramon, Donna Canestraro, Jim Costello, Andrea Baker, and Derek Werthmuller. (2006). Web Site Management Using XML: The XML Toolkit. Presentation at FedWeb West 2006, San Diego, CA, United States, May 22-24. Gil-Garcia, J. Ramon, Donna Canestraro, Jim Costello, Andrea Baker, and Derek Werthmuller. (2006). XML for Web Site Management in Government: State of the Art and Future Research. A Birds-of-a-Feather session prepared for the 7th International Conference on Digital Government Research, organized by the National Science Foundation, San Diego, CA, United States, May 21-24. [Proceedings Published in the ACM Digital Library] Luna-Reyes, Luis F. and J. Ramon, Gil-Garcia. (2006). E-Government Measurement and Evaluation. A Birds-of-a-Feather session prepared for the 7th International Conference on Digital Government Research, organized by the National Science Foundation, San Diego, CA, United States, May 21-24. [Proceedings Published in the ACM Digital Library] Pardo, Theresa A. and J. Ramon Gil-Garcia. (2005). Understanding Context through a Comprehensive Prototyping Experience: A Testbed Research Strategy for Emerging Technologies. Presentation at the Pre-ICIS International Symposium on Research Methods, International Conference on Information Systems, Las Vegas, Nevada, United States, December 11-14. Gil-Garcia, J. Ramon and Theresa A. Pardo. (2005). Multiple Methods and Multiple Paradigms for Digital Government Research: Understanding the Promises and Challenges. A Birds-of-a-Feather session prepared for the National Conference on Digital Government Research, organized by the National Science Foundation, Atlanta, GA, United States, May 15-18. [Proceedings Published in the ACM Digital Library] Gil-Garcia, J. Ramon. (2005). Enacting E-Government State Websites. KSG Work in Progress Seminar. Kennedy School of Government, Harvard University, Cambridge, MA, United States, February 4. Gil-Garcia, J. Ramon, Teresa Harrison, Dubravka Juraga, Theresa Pardo, and Fiona Thompson. (2004). The Structuring of GIS Technologies: The World Trade Center Crisis as a Change Episode. Poster presented at the ASIS&T 2004 Annual Meeting “Managing and Enhancing Information: Cultures and Conflicts”, organized by the American Society for Information Science and Technology, Providence, Rhode Island, November 13 – 18. Harrison, Teresa, J. Ramon, Gil-Garcia, Dubravka Juraga, Theresa Pardo, and Fiona Thompson. (2004). The Coming of Age of Geographic Information Technologies in the World Trade Center Crisis. Presentation at “Learning from Crisis: A Research Symposium on the World Trade Center Response”, organized by the Center for Technology in Government, University at Albany, Albany, NY, United States, June 14. Dawes, Sharon S., Natalie Helbig, and J. Ramon, Gil-Garcia. (2004). Exploring the Feasibility of a Digital Government Journal. Presentation at the National Conference on Digital Government Research, organized by the National Science Foundation, Seattle, Washington, United States, May 24-26. [Proceedings Published in the ACM Digital Library] Ho, Jinwon, J. Ramon, Gil-Garcia and Theresa A. Pardo. (2004). Toward the Success of eGovernment Initiatives: Mapping Known Success Factors to the Design of Practical Tools. Presentation at the 37th Hawaii International Conference on System Sciences (HICSS), organized by the College of Business, University of Hawai'i at Mãnoa, United States, January 5-8. Gil-Garcia, J. Ramon. (2003). Network Formation and Academic Development. The Case of the National Association of Political Science

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and Public Administration Students (In Spanish). Paper prepared for the X Anniversary of the ANECPAP, Valle de Bravo, Mexico, June 27-29. Gil-Garcia, J. Ramon. (2003). Improving the Public function: Professionalization or Civil Service? (In Spanish). Paper presented at the “Foro de Consulta Ciudadana sobre Federalismo”. Toluca, State of Mexico, Mexico. Gil-Garcia, J. Ramon. (2001). An Organizational Approach to the Electoral Process 1999-2000 (In Spanish). Paper presented at the Symposium “Democratic Transition and Electoral Process 1999-2000. Analysis and Perspectives”, organized by the Center of Research and Advanced Studies in Political Science and Public Administration, Autonomous University of the State of Mexico, Toluca, Mexico, March 15. Gil-Garcia, J. Ramon. (2000). Citizen Participation and Public Management Efficiency (In Spanish). Paper presented at the Symposium “Citizen Participation in Public Management”, organized by the Secretary of the Comptroller and Administrative Development (SECODAM), Mexico City, Mexico, October 24. Chavez Ramos, Edith and J. Ramon, Gil-Garcia. (2000). International Co-operation, Local Public Policy, and Non Governmental Organizations: The Decentralized Co-operation of the European Union (In Spanish). Paper presented at the permanent seminar of the Colegio Mexiquense, Zinacantepec, Mexico, September 28. Gil-Garcia, J. Ramon. (1999). New Public Management. Some Basic Concepts (In Spanish). Paper presented at the School of Political Science and Public Administration, Autonomous University of Campeche, Campeche, Mexico, December 16. Gil-Garcia, J. Ramon. (1996). Initial Formation of the Public Servant (In Spanish). Paper presented at the Forum “The Professionalization of the Public Service, organized by the Autonomous University of the State of Mexico, the Public Administration Institute of the State of Mexico, and the Association of Political Science and Public Administration of the State of Mexico, Toluca, State of Mexico, Mexico, August 28. CITATIONS TO MY PUBLISHED WORK (Source: Scopus) Article Cited: Sandoval Almazan, R. and J. Ramon Gil-Garcia. (2012). Are government internet portals evolving towards more interaction, participation, and collaboration? Revisiting rhetoric of e-government among municipalities. Government Information Quarterly, 29 (1): S72–S81. [United States] [Social Science Citation Index]

Citations (2): • Detlor Brian, Maureen E. Hupfer, Umar Ruhi y Li Zhao. (2013). Information Quality and Community Municipal Portal Use.

Government Information Quarterly, 30 (1), pp. 23–32. [United States] [Social Science Citation Index] • T. Jaeger, Paul, Natalie N. Greene, John Carlo Bertot, Natalie Perkins y Emily E. Wahl. (2012).The co-evolution of e-government

and public libraries: Technologies, access, education, and partnerships. Library & Information Science Research, 34 (1), pp. 271–281.

Article Cited: Ferro, Enrico, Natalie Helbig and J. Ramon Gil-Garcia. (2011). The Role of IT Literacy in the Definition of Digital Divide Policy Needs. Government Information Quarterly, 28 (1): 3-10. [United States] [Social Science Citation Index]

Citations (2) • Petrović Marijana, Nataša Bojković, Ivan Anić and Dalibor Petrović. (2012). Benchmarking the digital divide using a multi-level

outranking framework: Evidence from EBRD countries of operation. Government Information Quarterly 29 (1), pp. 597–607. [United States] [Social Science Citation Index]

• Rabia Karakaya Polat. (2012). Digital exclusion in Turkey: A policy perspective. Government Information Quarterly 29 (1), pp. 589–596. [United States] [Social Science Citation Index]

Article Cited: Luna-Reyes, L. F. and J. Ramon Gil-Garcia. (2011). Using Institutional Theory and Dynamic Simulation to Understand Complex e-Government Phenomena. Government Information Quarterly, 28 (3): 329-345. [United States] [Social Science Citation Index]

Citations (1): • Nam Taewoo. (2012). Suggesting frameworks of citizen-sourcing via Government 2.0. Government Information Quarterly, 29 (1),

pp. 12-20.

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Article Cited: Helbig, Natalie, J. Ramon Gil-Garcia and Enrico Ferro. (2009). Understanding the Complexity of Electronic Government: Implications from the Digital Divide Literature. Government Information Quarterly, 26 (1): 89-97. [United States] [Social Science Citation Index]

Citations (28): • Mostafa, Mohamed M., Ahmed A. El-Masry. (2013). Citizens as consumers: Profiling e-government services’ users in Egypt via

data mining techniques. International Journal of Information Management 33 (1), pp: 627– 641 [United States] [Social Science Citation Index]

• Harfouche Antoine. (2012). The Same Wine but in New Bottles. Public E-Services Divide and Low Citizens´Satisfaction: An Example from Lebanon (pp. 267-300). En Vishanth Weerakkody (Ed). Technology Enabled Transformation of the Public Sector Advances in E-Government. Hershey, PA. IGI Global. [ISBN:978-1-4666-1776-6] [United States]

• Rabia Karakaya Polat. (2012). Digital exclusion in Turkey: A policy perspective. Government Information Quarterly 29 (1), pp. 589–596. [United States] [Social Science Citation Index]

• Shah Nikhil. (2012). Welfare and technology in the network society-Concerns for the future of welfare. Futures 44 (1), pp. 659–665.

• Medaglia Rony. (2012). eParticipation research: Moving characterization forward (2006–2011). Government Information Quarterly 29 (1), pp. 346–360. [United States] [Social Science Citation Index]

• Reddick, C.G., Turner, M. (2012). Channel Choice and Public Service Delivery in Canada: Comparing e-Government to Traditional Service Delivery. Government Information Quarterly 29 (1), pp. 1-11. [United States] [Social Science Citation Index]

• Hall, T.E., Owens, J. (2011). The Digital Divide and e-Government Services. ACM International Conference Proceeding Series, pp. 37-44.

• Nam, T., Sayogo, D.S. (2011). Who Uses e-Government? Examining the Digital Divide in e-Government Use. ACM International Conference Proceeding Series, pp. 27-36.

• Andersen, K.N., Medaglia, R., Vatrapu, R., Henriksen, H.Z., Gauld, R. (2011). The Forgotten Promise of e-Government Maturity: Assessing Responsiveness in the Digital Public Sector. Government Information Quarterly 28 (4), pp. 439-445. [United States] [Social Science Citation Index]

• Suki, N.M., Ramayah, T. (2011), Modelling Customer's Attitude Towards E-Government Services. Proceedings of World Academy of Science, Engineering and Technology 81, pp. 909-915.

• Niehaves, B. (2011). Iceberg ahead: On electronic government research and societal aging. Government Information Quarterly 28 (3), pp. 310-319. [United States] [Social Science Citation Index]

• Hassan, H.S., Shehab, E., Peppard, J. (2011). Recent advances in e-service in the public sector: State-of-the- art and future trends. Business Process Management Journal 17 (3), pp. 526- 545.

• Ghoneim, A., Irani, Z., Sahraoui, S. (2011). Guest editorial. European Journal of Information Systems 20 (3), pp. 303-307. • Reddick, C.G. (2011). Citizen interaction and e-government: Evidence for the managerial, consultative, and participatory.

Transforming Government: People Process and Policy 5 (2), pp. 167-184. • Khan, G.F., Moon, J., Park, H.W., Swar, B., Rho, J.J. (2011). A socio-technical perspective on e-government issues in developing

countries: A scientometrics approach. Scientometrics 87 (2), pp. 267-286. • Marlin-Bennett, R. (2011). I Hear America tweeting and other themes for a virtual polis: Rethinking democracy in the global

infotech age. Journal of Information Technology and Politics 8 (2), pp. 129-145. • Curwen, P., Whalley, J. (2011). The restructuring of African mobile telecommunications provision and the prospects for economic

development. Info 13 (2), pp. 53-71. • Weerakkody, V., El-Haddadeh, R., Al-Shafi, S. (2011). Exploring the complexities of e-government implementation and diffusion

in a developing country: Some lessons from the State of Qatar. Journal of Enterprise Information Management 24 (2), pp. 172-196. • Ferro, E., Helbig, N.C., J. Ramon Gil-Garcia. (2011). The role of IT literacy in defining digital divide policy needs. Government

Information Quarterly 28 (1), pp. 3-10. [United States] [Social Science Citation Index] • Zheng, L., Le, Z. (2010). A conceptual framework for information resources allocation systems in e-government. 2010 2nd

International Conference on Communication Systems, Networks and Applications, ICCSNA 2010 2, art. no. 5588888, pp. 194-197. • Scott, M., Robbins, G. (2010). Understanding e-government implementation from an NPM strategic reform perspective.

Communications of the Association for Information Systems 27 (1), pp. 446-462. • Harfouche, A. (2010). The same wine but in new bottles. Public e-services divide and low citizens' satisfaction: An example from

Lebanon. International Journal of Electronic Government Research 6 (3), pp. 73-105. • Khan, G.F., Moon, J., Zo, H., Rho, J.J. (2010). Civil conflict, digital divide, and e-government service adoption: A conflict theory

approach. Proceedings of World Academy of Science, Engineering and Technology 66, pp. 537-549. • Azad, B., Faraj, S., Goh, J.M., Feghali, T. (2010). What shapes Global diffusion of e-government: Comparing the influence of

national governance institutions. Journal of Global Information Management 18 (2), pp. 85-104. • Xia, J. (2010). Linking ICTs to rural development: China´s rural information policy. Government Information Quarterly 27 (2), pp.

187-195. [United States] [Social Science Citation Index] • Gauld, R., Goldfinch, S., Horsburgh, S. (2010). Do they want it? Do they use it? The ´Demand-Side´ of e-Government in Australia

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and New Zealand. Government Information Quarterly 27 (2), pp. 177-186. [United States] [Social Science Citation Index] • Verdegem, P. and Verleye, G. (2009). User-Centered e-Government in Practice: A Comprehensive Model for Measuring User

Satisfaction. Government Information Quarterly. 26 (3): 487-497. [United States] [Social Science Citation Index] • Sæbø, Ø., Rose, J. and Nyvang, T. (2009). The Role of Social Networking Services in eParticipation. Lecture Notes in Computer

Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) 5694 LNCS. pp. 46-55 [United States]

Article Cited: Janssen M., Chun S.A. and J. Ramon Gil Garcia. (2009). Building the next generation of digital government infrastructures. Government Information Quarterly, 26 (2), pp. 233-237. [United States] [Social Science Citation Index]

Citations (13): • Owen Eriksson, Göran Goldkuhl. (2013). Preconditions for public sector e-infrastructure development. Information and

Organization 23 (1), pp. 149–176. [United States] [Social Science Citation Index] • Yiwei Gong, Marijn Janseen. (2012). From policy implementation to business process management: Principles for creating

flexibility and agility. Government Information Quarterly 29 (1), pp. S61–S71. [United States] [Social Science Citation Index] • Henningsson Stefan, Helle Zinner Henriksen. (2011). Inscription of behaviour and flexible interpretation in Information

Infrastructures: The case of European e-Customs. Journal of Strategic Information Systems 20 (4), pp. 355–372. • Carter, L., Campbell, R. (2011). The Impact of Trust and Relative Advantage on Internet Voting Diffusion. Journal of Theoretical

and Applied Electronic Commerce Research 6 (3), art. no. 4, pp. 28-42. • Luna-Reyes, L.F., J. Ramon Gil-Garcia, Celorio. (2011). Citizen-Centric Approaches to e-Government and the Back-Office

Transformation. ACM International Conference Proceeding Series, pp. 213-218 • Hassan, H. S., Shehab, E., Peppard, J. (2011). Recent advances in e-service in the public sector: State-of-the-art and future trends.

Business Process Management Journal 17 (3), pp. 526-545. • Janseen, M., Charalabibis, Y., Kuk, G., Creswell, T. (2011). E-government interoperability, infrastructure and architecture: State-of-

the-art and challenges. Journal of Theoretical and Applied Electronic Commerce Research 6 (1), pp. I-VIII. • Kuehn, A., Kaschewsky, M., Kappeler, A., Spichiger, A., Riedl, R. (2011). Interoperability and information brokers in public

safety: An approach toward seamless emergency communications. Journal of Theoretical and Applied Electronic Commerce Research 6 (1), pp. 43-60.

• Klischewski, R. (2011). Architectures for tinkering? Contextual strategies towards interoperability in E-government. Journal of Theoretical and Applied Electronic Commerce Research 6 (1), pp. 26-42.

• Henningsson, S., Gal, U., Bjørn-Andersen, N., Tan, Y.-H. (2011). The next generation information infrastructure for international trade. Journal of Theoretical and Applied Electronic Commerce Research 6 (1), pp. 1-15.

• Aagesen, G., Krogstie, J. (2011). Service delivery in transformational government: Model and scenarios. Electronic Government 8 (2-3), pp. 242-258.

• Aagesen, G., Krogstie, J. (2011). The entanglement of enterprise architecture and IT-governance: The cases of Norway and the Netherlands. Proceeding of the Annual Hawaii International Conference on System Sciences, art. no. 5718626.

• Janssen, M. (2010). Measuring and benchmarking the back-end of e-government: A participative self-assessment approach. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) 6228 LNCS, pp. 156-167.

Article Cited: Luna-Reyes Luis F., J. Ramon Gil Garcia and Estrada-Marroquin M, (2008). The Impact of Institutions on interorganizational IT Projects in the Mexican Federal Government. International Journal of Electronic Government Research, 4 (2): 27-42. [United States]

Citations: (4) • Rana, N.P., Williams, M.D., Dwivedi, Y.K., Williams, J. (2011). Diversity and diffusion of theories, models, and theoretical

constructs in eGovernment research. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) 6846 LNCS, pp. 1-12.

• Markus, M.L., Bui, Q. (2011). Governing public sector interorganizational network infrastructures - The importance of formal and legal arrangements. Proceedings of the Annual Hawaii International Conference on System Sciences , art. no. 5718663.

• Navarrete A., C., Mellouli S., Pardo, T.A., J. Ramon Gil-Garcia. (2009). Information sharing at national borders: Extending the utility of border theory. Proceedings of the 42nd Annual Hawaii International Conference on System Sciences.

• Luna-Reyes, Luis F., J. Ramon Gil-Garcia. (2008). E-Government and Inter-Organizational Collaboration in Mexico: Survey Results NCDG Working Paper No. 08-003. Amherst, MA: National Center for Digital Government, University of Massachusetts Amherst. [United States])

Article Cited: Pardo T. A., J. Ramon Gil-Garcia and Burke G. B. (2008). Governance structures in cross-boundary information sharing: Lessons from state and local criminal justice initiatives. Proceedings of the Annual Hawaii International Conference on System Sciences,

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art. no. 4438915.

Citations: (5) • Neuroni, A.C., Fraefel, M., Riedl, R. (2011). Inter-Organizational Cooperation in Swiss eGovernment. Lecture Notes in Computer

Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) 6846 LNCS, pp. 259-272. • Pardo, T.A., Sayogo, D.S., Canestraro, D.S. (2011). Computing and information technology challenges for 21st century financial

market regulators. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) 6846 LNCS, pp. 198-209.

• Sharon S. Dawes. (2010). Stewardship and usefulness: Policy principles for information-based transparency. Government Information Quarterly, 27 (1) 377–383. [United States] [Social Science Citation Index]

• Williams, C., Fedorowicz, J., Dias, M., Jacobson, D., and Vilviosky, S., Sawyer, S., and Tyworth, M. (2009) The Formation of Inter-Organizational Information Sharing Networks in Public Safety: Cartographic Insights on Rational Choice and Institutional Explanations, Information Polity, 14(1-2), 13-29.

• Dax D. Jacobson. (2009). Revisiting IT Governance in the Light of Institutional Theory. Proceedings of the 42nd Hawaii International Conference on System Sciences, pp. 1-9.

Article Cited: Gil-Garcia, J. Ramon, Chengalur-Smith Indushoba and Duchessi Peter. (2007). Collaborative e-Government: Impediments and Benefits of Information-Sharing Projects in the Public Sector. European Journal of Information Systems, 16 (2): 121-133. [United Kingdom] [Social Science Citation Index]

Citations (41): • Ziaee Bigdeli Alinaghi, Muhammad Mustafa Kamalb y Sergio de Cesarec. (2013). Electronic information sharing in local

government authorities: Factors influencing the decision-making process. International Journal of Information Management 33 (1), pp. 816–830. [United States] [Social Science Citation Index]

• Tseng Kuan-Chiu and Lung-Teng Hu. (2012). To Cross or not to Cross the Boundaries? A Reflection on Electronic Public Service Integration (pp. 1-22). En Yu-Che Chen y Pin-Yu Chu (Eds). Electronic Governance and Cross-Boundary Collaboration Innovations and Advancing Tools. Hershey, PA. IGI Global. [ISBN: 978-1-60960-753-1] [United States]

• Yang, T.-M., Zheng, L., Pardo, T. (2012). The Boundaries of Information Sharing and Integration: A Case Study of Taiwan e-Government. Government Information Quarterly 29 (SUPPL. 1), pp. S51-S60. [United States] [Social Science Citation Index]

• Reddick, C.G., Abdelsalam, H.M., Elkadi, H. (2011). The Influence of e-Government on Administrative Discretion: The Case of Local Governments in Egypt. Public Administration and Development 31 (5), pp. 390-407.

• Niehaves, B., Plattfaut, R. (2011). Market, Network, Hierarchy: Emerging Mechanisms of Governance in Business Process Management. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) 6846 LNCS, pp. 185-197

• Hamza, H., Sehl, M., Egide, K., Diane, P. (2011). A Conceptual Model for G2G Relationships. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) 6846 LNCS, pp. 285-295.

• Neuroni, A.C., Fraefel, M., Riedl, R. (2011). Inter-Organizational Cooperation in Swiss eGovernment. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) 6846 LNCS, pp. 259-272.

• Baowen, S., Yan, T., Tianmei, W., Wei, Z., Xuefeng, L. (2011). Research on Cooperative Development and Sharing for Government Information Resource. 2011 International Conference on E-Business and E-Government, ICEE2011 - Proceedings, art. no. 5882639, pp. 5252-5255

• Akbulut-Bailey, A. (2011). Information Sharing Between Local and State Governments. Journal of Computer Information Systems 51 (4), pp. 53-63.

• Yang, T.-M., Maxwell, T.A. (2011). Information-Sharing in Public organizations: A Literature Review of Interpersonal, Intra-Organizational and Inter-Organizational Success Factors. Government Information Quarterly 28 (2), pp. 164-175. [United States] [Social Science Citation Index]

• Van Veenstra, A.F., Klievink, B., Janssen, M. (2011). Barriers and Impediments to Transformational Government: Insights from Literature and Practice. Electronic Government 8 (2-3), pp. 226-241.

• Yang, T.-M., Pardo, T.A. (2011). How is Information Shared Across Boundaries? Proceedings of the Annual Hawaii International Conference on System Sciences, art. no. 5718664.

• Niehaves, B. (2011). Democratizing Process Innovation: A Comparative Study of Public Sector Business Process Management Networks. Proceedings of the Annual Hawaii International Conference on System Sciences, art. no. 5718661.

• Lips, A.M.B., O'Neill, R.R., Eppel, E.A. (2011). Cross-Agency Collaboration in New Zealand: An Empirical Study of Information Sharing Practices, Enablers and Barriers in Managing for Shared Social Outcomes. International Journal of Public Administration 34 (4), pp. 255-266.

• Stamati, T., Markatos, D. (2011) Electronic Transformation of Local Government: An Exploratory Study. International Journal of Electronic Government Research, 7 (1), 20 – 37 January March.

• Yang, T.-M., Zheng, L., Pardo, T. (2010). The Boundaries of Information Sharing and Integration: A Case Study in Taiwan e-Government. ACM International Conference Proceeding Series, pp. 131-136.

• Seltsikas, P., O’Keefe, R. M. (2010). Expectations and Outcomes in Electronic Identity Management: The Role of Trust and Public

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• Niehaves, B. (2010). Open Process Innovation: The Impact of Personnel Resource Scarcity on the Involvement of Costumers and Consultants in Public Sector BPM. Business Process Management Journal. 16(3): 377-393. [United Kingdom]

• Klievink, B., Janssen, M. (2010). Simulation Games for Collaborative Development in E-Government. Proceedings of the Annual Hawaii International Conference on System Sciences, art. no. 5428306.

• Introna, L., Hayes, N., Petrakaki, D. (2010). The Working Out of Modernization in the Public Sector: The Case of an e-Government Initiative in Greece. International Journal of Public Administration 33 (1): 11-25. [United Kingdom]

• Hu, P.J.-H., Hsu, F.-M., Hu, H.-F., Chen, H. (2010) Agency satisfaction with electronic record management systems: A large-scale survey. Journal of the American Society for Information Science and Technology 61 (12), pp. 2559-2574. [United States] [Social Science Citation Index]

• Tian, W., Vogel, D., Ma, J., Gu, J. (2010). IS-Supported Managerial Control for China's Research Community: An Agency Theory Perspective. Journal of Global Information Management 18 (4), pp. 53-81.

• Navarrete, C., J. Ramon Gil-Garcia, Mellouli, S., Pardo, T.A., Scholl, J. (2010). Multinational e-Government Collaboration, Information Sharing, and Interoperability: An Integrative Model. Proceedings of the Annual Hawaii International Conference on System Sciences, art. no. 5428337.

• Niehaves, B., Krause, A. (2010) Shared service strategies in local government - a multiple case study exploration Transforming Government: People, Process and Policy 4 (3), pp. 266-279.

• Almahamid, S., McAdams, A.C., Al Kalaldeh, T., Al-Sa'eed, M. (2010). The relationship between perceived usefulness, perceived ease of use, perceived information quality, and intention to use E-government Journal of Theoretical and Applied Information Technology 11 (1), pp. 30-44.

• Hsu, F.-M., Hu, P.J.-H., Chen, H., Hu, H.-F. (2009). Examining Agencies' Satisfaction with Electronic Record Management Systems in e-Government: A Large-Scale Survey Study. Lecture Notes in Business Information Processing 22, pp. 25-36. [United States]

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• Gil-Garcia, J. Ramon, Berg, S.A., Pardo, T.A., Burke, G.B., Guler, A. (2009). Conducting Web-Based Surveys of Government Practitioners in Social Sciences: Practical Lessons for e-Government Researchers. Proceedings of the 42nd Annual Hawaii International Conference on System Sciences, HICSS , art. no. 4755561

• Combe, C. (2009). Observations on the UK Transformational Government Strategy Relative to Citizen Data Sharing and Privacy. Transforming Government: People, Process and Policy 3 (4): 394-405. [United Kingdom]

• Reddick, C.G. (2009). Factors that Explain the Perceived Effectiveness of e-Government: A Survey of United States City Government Information Technology Directors. International Journal of Electronic Government Research. 5 (2): 1-15. [United States]

• Krell K and Matook S. (2009). Competitive Advantage from Mandatory Investments: An Empirical Study of Australian Firms. Journal of Strategic Information Systems. 18 (1): 31-45. [United States] [Social Science Citation Index]

• Akbulut, A.Y., Kelle, P., Pawlowski, S.D., Schneider, H. and Looney, C.A. (2009). To Share or Not to Share? Examining the Factors Influencing Local Agency Electronic Information Sharing. International Journal of Business Information Systems. 4 (2): 143-172. [United Kingdom]

• Zheng, L., Jiang, Y., Yang, T.-M., Pardo, T.A. (2008). Sharing Information for Product Quality and Food Safety in China: Barriers and Enablers. ACM International Conference Proceeding Series 351, pp. 90-97. [United States]

• Siakas, K., Kotsialos, T. (2008). A Görög Informacios Tarsadalom. Informacios Tarsadalom (3), pp. 82-112. • Pardo, T.A., J. Ramon Gil-Garcia, Burke, G.B. (2008). Governance Structures in Cross-Boundary Information Sharing: Lessons

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• Siakas K, Kotsialos T. (2008). The Greek Information Society. Informacios Tarsadalom. 8 (3): 82-+. [Hungary] • Petratkaki, D. (2008). E-Government and Changes in the Public Sector: the Case of Greece. IFIP International Federation for

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Article Cited: Gil-Garcia, J. Ramon e Ignacio Martinez-Moyano. (2007). Understanding the Evolution of e-Government: The Influence of Systems of Rules on Public Sector Dynamics. Government Information Quarterly, 24 (2): 266-290. [United States] [Social Science Citation Index].

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• Zhou, P. (2009). Managing e-Government as Complex Adaptive System. Journal of Computational Information Systems 5 (2): 919-926. [United States]

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International Journal of Electronic Government Research 7 (3), pp. 79-91. • Puron-Cid, G. (2011). Extending Structuration Theory: A Study of an IT-Enabled Budget Reform in the Context of Cross-

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• Cordella, A., Iannacci, F. (2010). Information Systems in the Public Sector: The E-Government Enactment Framework. Journal of Strategic Information Systems. 19(1): 52-66. [United States]

• Detlor, B., Hupfer, M.E. and Ruhi, U. (2010). Internal Factors Affecting the Adoption and Use of Government Websites. Electronic Government, an International Journal. 7 (2):120-136. [Switzerland]

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• Phuaphanthong, T., Bui, T., Keretho, S. (2010). Harnessing interagency collaboration in interorganizational systems development: Lessons learned from an e-Government project for trade and transport facilitation International Journal of Electronic Government Research 6 (3), pp. 42-56.

• Sarantis, D., Charalabidis, Y., Askounis, D. (2010). A goal-driven management approach based on knowledge exploitation for e-Government projects International Journal of Electronic Government Research 6 (3), pp. 14-30.

• Sun, L. (2009). A Study on E-Government Success Framework Based on IS Success Model. 1st International Conference on Information Science and Engineering, ICISE 2009, art. no. 5454862, pp. 2255-2258.

• Guerrero, S. (2009). Making Smart IT Choices: A Bridge Between Theory and Practice. ACM International Conference Proceeding Series. pp. 171-175.

• Criado J. Ignacio. (2009). Entre Sueños Utopicos y Visiones Pesimistas: Internet y las Tecnologias de la Informacion y la Comunicacion en la Modernizacion de las Administraciones Publicas. Instituto Nacional de Administracion Publica. ISBN 978-84-7351-286-2. [Spain]

• Fasanghari, M. and Samimi, H. (2009). A Novel Framework for M-Government Implementation. Proceedings - 2009 International Conference on Future Computer and Communication, ICFCC 2009, art. no. 5189859, pp. 627-631. [China]

• Hu, G., Pan, W., Li, S. and Wang, J. (2009). The Conceptual Construction of e-Government. Proceedings - 2009 International Conference on Information Technology and Computer Science, ITCS 2009 1, art. no. 5190033, pp. 130-133. [Ukraine]

• Hu, G., Pan, W., Lu, M., Wang, J. (2009). The Widely Shared Definition of e-Government: An Exploratory Study. Electronic Library 27 (6), pp. 968-985.

• Weerakkody, V., Dwivedi, Y.K. and Kurunananda, A. (2009). Implementing e-Government in Sri Lanka: Lessons from the UK. Information Technology for Development. 15 (3): 171-192. [United States]

• Zhou, P. (2009). A Strategy for Knowledge Management in e-Government. 2008 International Seminar on Business and Information Management, ISBIM 2008 1, art. no. 5117469, pp. 222-225. [China]

• Al Shehry, A., Rogerson, S., Fairweather, N.B. and Prior, M. (2009). The Key Organisational Issues Affecting e-Government Adoption in Saudi Arabia. International Journal of Electronic Government Research. 5 (4): 1-13. [United States]

• Shahkooh, K.A., Abdollahi, A., Fasanghari, M., Azadnia, M. (2009). A Foresight Based Framework for e-Government Strategic Planning. Journal of Software 4 (6), pp. 544-549.

• Melin, U., Axelsson, K. (2009). Managing e-Service Development - Comparing Two e-Government Case Studies. Transforming Government: People, Process and Policy. 3 (3): 248-270. [United Kingdom]

• Diniz, E.H., Barbosa, A.F., Junqueira, A.R.B. and Prado, O. (2009). Electronic Government in Brazil: A Historical Perspective from a Structured Model of Analysis | [O governo eletrônico no Brasil: Perspectiva historica a partir de um modelo estruturado de analise]. Revista de Administracion Publica. 43 (1): 23-48. [Brasil]

• Le, Z. and Zhou, P. (2009). A Framework for Evaluating e-Government Service Capability. Journal of Computational Information Systems 5 (2): 927-932. [United States]

• Kefallinos, D., Lambrou, M.A. and Sykas, E.D. (2009). An Extended Risk Assessment Model for Secure e-Government Projects. International Journal of Electronic Government Research 5 (2), pp. 72-92. [United States]

• Iannacci, F. (2009). Digitising Criminal Justice in England and Wales: Revisiting Information-Growth Dynamics. Transforming Government: People, Process and Policy 3 (1): 50-64. [United Kingdom]

• Friedman-Berg, F., Allendoerfer, K. and Pai, S. (2009). Aviation-Related Expertise and Usability: Implications for the Design of an FAA e-Government Web Site. International Journal of Electronic Government Research 5 (1), pp. 64-79. [United States]

• Wagner C, Gebremichael MD, Taylor MK, et al. (2009). Disappearing Act: Decay of Uniform Resource Locators in Health Care Management Journals. Journal of the Medical Library Association. 97 (2): 122-130. [United States] [Social Science Citation Index]

• Jasso H, Hodgkiss W, Baru C, et al. (2009). Using 9-1-1 Call Data and the Space-Time Permutation Scan Statistic for Emergency Event Detection. Government Information Quarterly. 26 (2): 265-274. [United States] [Social Science Citation Index]

• Tsai N, Choi BJ, Perry M. (2009). Improving the Process of e-Government Initiative: An In-Depth Case Study of Web-Based GIS Implementation. Government Information Quarterly. 26 (2): 368-376. [United States] [Social Science Citation Index]

• Trkman P, Turk T. (2009). A Conceptual Model for the Development of Broadband and e-Government. Government Information Quarterly. 26 (2): 416-424. [United States] [Social Science Citation Index]

• Sarantis D, Askounis D. (2009). Electronic Criminal Record in Greece: Project Management Approach and Lessons Learned in Public Administration. Transylvanian Review of Administrative Sciences. 25E: 132-146. [Rumania] [Social Science Citation Index]

• Mofleh, S.I., Wanous, M. and Stracha P. (2009). Understanding National e-Government: The Role of Central Government. Electronic Government, an International Journal. 6 (1): 1-18. [Switzerland]

• Helbig, N., Ramon Gil-Garcia, J., Ferro, E. (2009). Understanding the Complexity of Electronic Government: Implications from the Digital Divide Literature. Government Information Quarterly 26 (1), pp. 89-97. [United States] [Social Science Citation Index]

• Janssen, M., Joha, A. and Zuurmond. (2009). Simulation and Animation for Adopting Shared Services: Evaluating and Comparing Alternative Arrangements. Government Information Quarterly. 26 (1): 15-24. [United States] [Social Science Citation Index]

• Batini, C., Viscusi, G. and Cherubini, D. (2009). GovQual: A Quality Driven Methodology for e-Government Project Planning. Government Information Quarterly. 26 (1): 106-117. [United States] [Social Science Citation Index]

• Fedorowicz, J., Gelinas Jr., U.J., Gogan, JL. and Williams, C.B. (2009). Strategic Alignment of Participant Motivations in e-

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Government Collaborations: The Internet Payment Platform Pilot. Government Information Quarterly. 26 (1): 51-59. [United States] [Social Science Citation Index]

• Chatzopoulus, K.-C. and Economides, A. (2009). A Holistic Evaluation of Greek Municipalities¨ websites. Electronic Government, an International Journal. 6 (2): 193-212. [Switzerland]

• Mofleh, S.I. and Wanous, M. (2009). Reviewing Existing Methods for Evaluating e-Government Websites. Electronic Government, an International Journal. 6 (2): 129-142. [Switzerland]

• Zheng, L., Yang, T.-M., Pardo, T. and Jiang, Y. (2009). Understanding the “Boundary” in Information Sharing and Integration. Proceedings of the Annual Hawaii International Conference on Systems Sciences, HICSS, Art. No. 4755548.

• Cid, G.P., J. Ramon Gil-Garcia, Pardo, T.A. (2009). Longitudinal Analysis of the Effects of IT Characteristics on Web Site Ratings Across State Governments in the US (2001-2006). Proceedings of the Annual Hawaii International Conference on Systems Sciences, HICSS, Art. No. 4755551.

• De, Rahul. (2008). Electronic governance theory tutorial and workshop. ACM International Conference Proceeding Series 351, pp. 11-15.

• Wang, T.-C., Huang, E., Yang, H.-H. and Yang, J.-C. (2008). Fitting Grey Relation Model for the Performance of e-Government Service: The Case of Kaohsiung City Service on-Line System in Taiwan. Proceedings-2008 IFIP International Conference on Network and Parallel Computing, NPC 2008, Art. No. 4663364, pp. 434-439. [Italia]

• Shahkooh, K.A., Abdollahi, A., Fasanghari, M. and Azadnia, M. (2008). A Proposed Conceptual Framework For e-Government Strategic Planning Based On Foresight. Proceedings - 4th International Conference on Networked Computing and Advanced Information Management, NCM 2008 2, art. no. 4624130, pp. 132-136. [Korea]

• Groznik, A., Kovacic, A., Trkman, P. (2008). The Role of Business Renovation and Information in e-Government. Journal of Computer Information Systems. 49 (1): 81-89. [United States]

• Ghapanchi, A., Albadvi, A., Zarei, B. (2008). A Framework for e-Government Planning and Implementation. Electronic Government, an International Journal 5 (1): 71-90. [Switzerland]

• Badri, M. A. and Alshare, K. (2008). A Path Analytic Model and Measurement of the Business Value of e-Government: An International Perspective. International Journal of Information Management. 28 (6): 524-535. [United States] [Social Science Citation Index]

• Tseng, P. T., Yen, D. C., Hung, Y. C. and Wang, N. C. (2008). To Explore Managerial Issues and their Implications on e-Government Deployment in the Public Sector. Lessons from Taiwan´s Bureau of Foreign Trade. Government Information Quarterly. 25 (4): 734-756. [United States] [Social Science Citation Index]

• Pardo, T.A., J. Ramon Gil-Garcia, Burke, G.B. (2008). Governance Structures in Cross-Boundary Information Sharing: Lessons from State and Local Criminal Justice Initiatives. Proceedings of the Annual Hawaii International Conference on System Sciences, art. no. 4438915.

• Zarei, B. and Ghapanchi, A. (2008). Guidelines for Government-to-Government Initiative Architecture in Development Countries. International Journal of Information Management. 28 (4): 277-284. [United States] [Social Science Citation Index]

• Mofleh, S., Wanous, M. and Strachan, P. (2008). The Gap between Citizens and e-Government Projects: The Case for Jordan. Electronic Government, an International Journal. 5 (3): 275-287. [Switzerland]

• Groznik, A. and Trkman, P. (2008). The Introduction of Supply Chain Management Concepts to e-Government Research and Practice. WSEAS Transactions on Information Science and Applications. 5 (4): 365-374. [United States]

• Faisal, Mohd. Nishat and Rahman, Zillur. (2008). E-Government in India: Modelling the Barriers to its Adoption and Diffusion. Electronic Government, an International Journal. 5 (2): 181-202. [Switzerland]

• Westbrook, L. (2008). E-Government Support for People in Crisis: An Evaluation of Police Department Website Support for Domestic Violence Survivors Using “Person-in-Situation” Information Need Analysis. ScienceDirect; Library & Information Science Research. 30 (1): 22-38. [United Kingdom]

• Zheng, L., Jiang, Y., Yang, T.-M., Pardo, T.A. (2008). Sharing Information for Product Quality and Food Safety in China: Barriers and Enablers. ACM International Conference Proceeding Series 351, pp. 90-97. [United States]

• Geetika, Pandey, N. (2007). E-Government for Improving Performance of Power Sector in India. PACIS 2007 - 11th Pacific Asia Conference on Information Systems: Managing Diversity in Digital Enterprises.

• Stemberger, M.I., Kovacic, A., Jaklic, J. (2007). A Methodology for Increasing Business Process Maturity in Public Sector. Interdisciplinary Journal of Information, Knowledge, and Management 2, pp. 119-133.

• Kovacic, Andrej y Pecek, Bojan. (2007). Use of Simulation in a Public Administration Process. Simulation. 83 (12): 851-861. [United States]

• Riedl, R., Roithmayr, F. and Schenkenfelder, B. (2007). Using the Structured-Case Approach to Build Theory in e-Government. Proceedings of the 40th Hawaii International Conference on System Sciences-2007. Art. No. 4076559 University of Linz, Department of Business Informatics-Information Engineering. [Austria]

• Fedorowicz, J., Gogan, J. L., and Williams, C. B. (2007). A Collaborative Network for First Responders: Lessons from the CapWIN Case. Government Information Quarterly 24 (4): 785-807. [United States] [Social Science Citation Index]

• Luna-Reyes, L.F., J. Ramon Gil-Garcia, Cruz, C.B. (2007). Collaborative Digital Government in Mexico: Some Lessons from Federal Web-Based Interorganizational Information Integration Initiatives. Government Information Quarterly 24 (4), pp. 808-826. [United States] [Social Science Citation Index]

• Kahraman, C., Demirel, N. C., and Demirel, T. (2007). Prioritization of e-Government Strategies Using a SWOT-AHP Analysis:

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The Case of Turkey. European Journal of Information Systems 16 (3): 284-298. [United Kingdom] [Social Science Citation Index] • Stemberger, M. I., and Jaklic, J. (2007). Towards e-Government by Business Process Change - A Methodology for Public Sector.

International Journal of Information Management 27 (4): 221-232. [United States] [Social Science Citation Index] • Ebbers, W.E., and van Dijk, J. A. G. M. (2007). Resistance and Support to Electronic Government, Building a Model of Innovation.

Government Information Quarterly 24 (3): 554-575. [United States] [Social Science Citation Index] • Gil-Garcia J. Ramon, Chengalur-Smith, I., Duchessi, P. (2007). Collaborative e-Government: Impediments and Benefits of

Information-Sharing Projects in the Public Sector. European Journal of Information Systems 16 (2), pp. 121-133. • Gil-Garcia J. Ramon, Martinez Moyano, I.J. (2007). Understanding the Evolution of e-Government: The Influence of Systems of

Rules on Public Sector Dynamics. Government Information Quarterly 24 (2), pp. 266-290. [United States] [Social Science Citation Index]

• Yidiz, M. (2007). E-Government Research: Reviewing the Literature, Limitations, and Ways Forward. Government Information Quarterly 24 (3): 646-665. [United States] [Social Science Citation Index]

• Westbrook, L. (2007). Digital Information Support for Domestic Violence Victims. Journal of the American Society for Information Science and Technology 58 (3): 420-432. [United States] [Social Science Citation Index]

• Lo ̈fgren, K. (2007). The Governance of e-Government: A Governance Perspective on the Swedish e-Government Strategy. Public Policy and Administration 22 (3): 335-352. [United Kingdom]

• Gogan, J. L., Williams, C. B., and Fedorowicz, J. (2007). RFID and Interorganisational Collaboration: Political and Administrative Challenges. Electronic Government, an International Journal 4 (4): 423-435. [Switzerland]

• Weerakkody, V., Dwivedi, Y. K., Brooks, L., Williams, M. D., and Mwange, A. (2007). E-Government Implementation in Zambia: Contributing factors. Electronic Government, an International Journal 4 (4): 484-508. [Switzerland]

• Pardo, T.A. and Tayi, G. K. (2007). Interorganizational Information Integration: A Key Enabler for Digital Government. Government Information Quarterly 24 (4): 691-715. [United States] [Social Science Citation Index]

• Pardo, T.A and Jiang, Y (2007). Electronic governance and organizational transformation. ACM International Conference Proceeding Series 232, pp. 99-107.

• Indihar Stemberger, M., Jaklic, J. (2007) Towards E-government by business process change-A methodology for public sector. International Journal of Information Management 27 (4), pp. 221-232. [United States] [Social Science Citation Index]

• Kovačič, A. (2007). Process-Based Knowledge Management: Towards e-Government in Slovenia. Management. 12 (1): 45-64. [Croatia].

• Gil-Garcia J. Ramon, Luna-Reyes, Luis F. (2006). Enacting Inter-Organizational e-Government in the Mexican Federal Government. ACM International Conference Proceeding Series 151, pp. 394-395.

• Gil-Garcia J. Ramon, Canestraro, D., Costello, J., Baker, A., Werthmuller, D. (2006). XML for Web Site Management in Government: State of the art and Future Research. ACM International Conference Proceeding Series 151, pp. 485-486.

• Kefallinos, D., Lambrou, M. A., and Sykas, E. D. (2006). Secure PKI-Enabled e-Government Infrastructures Implementation: The SYZEFXIS-PKI Case. Electronic Government, an International Journal 3 (4): 420-438. [Switzerland]

• Wang, F., Koung Chou, S., and Lin, B. (2006). Developing Fully Functional e-Healthcare Information Systems: A Four-Stage Framework. Electronic Government, an International Journal 3 (3): 256-271. [Switzerland]

Article Cited: Luna-Reyes, Luis, Jing Zhang, J. Ramon Gil-Garcia and Anthony M. Cresswell. (2005). Information Systems Development as Emergent Socio-Technical Change: A Practice Approach. European Journal of Information Systems, 14 (1): 93-105. [United Kingdom] [Social Science Citation Index]

Citations (25): • Ziaee Bigdelia, Alinaghi, Muhammad Mustafa Kamalb Y Sergio de Cesare. (2013). Electronic information sharing in local

government authorities: Factors influencing the decision-making process. International Journal of Information Management 33 (1), pp. 816–830. [United States] [Social Science Citation Index]

• McLeod, L., MacDonell, S.G. (2011). Factors that Affect Software Systems Development Project Outcomes: A Survey of Research. ACM Computing Surveys. 43 (4) , art. no. 24

• Ahn, M.J., Zwikael, O., Bednarek, R. (2010).Technological Invention to Product Innovation: A Project Management Approach. International Journal of Project Management. 28(6): 559-568. [United States]

• Cordella, A., Iannacci, F. (2010). Information Systems in the Public Sector: The E-Government Enactment Framework. Journal of Strategic Information Systems. 19(1): 52-66. [United States]

• Detlor, B., Hupfer, M. E. and Ruhi, U. (2010). Internal Factors Affecting the Adoption and Use of Government Websites. Electronic Government, an International Journal. 7(2): 120-136. [Switzerland]

• McLeod, L., Doolin, B. (2010). Documents as Mediating Artifacts in Contemporary IS Development. Proceedings of the Annual Hawaii International Conference on System Sciences, art. no. 5428330.

• Xu, X.-Y., Du, Y. (2009). Applied Research on Legitimation Todel and Strategies for Smartcard System Project. International Conference on Information Management, Innovation Management and Industrial Engineering, ICIII 2009 3, art. no. 5369690, pp. 539-542.

• Luna-Reyes, L.F., Garcia J.M.H. and J. Ramon Gil-Garcia. (2009). Towards a Model of the Determinants of the Success of State Government Portals in Mexico | [Hacia un Modelo de los Determinantes de Exito de los Portales de Gobierno Estatal en Mexico].

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Gestion y Politica Publica. 18 (2), pp. 307-340. [United States] [Social Science Citation Index] • Damaševičius, R. (2009). On the Human, Organizational, and Technical Aspects of Software Development and Analysis.

Information Systems Development: Towards a Service Provision Society, pp 11-19. • Vengerov, A. (2009). The Use of Fuzzy Transformational Qualifiers in Change Management. International Journal of Knowledge,

Culture and Change Management. 9(2): 91-102. [United States] • Melin, U., Axelsson, K. (2009). Managing E-Service Development - Comparing Two E-Government Case Studies. Transforming

Government: People, Process and Policy. 3(3): 248-270. [United Kingdom] • Bjorn P, Burgoyne S, Crompton V, et al. (2009). Boundary Factors and Contextual Contingencies: Configuring Electronic

Templates for Healthcare Professionals. European Journal of Information Systems. 18 (5): 428-441. [United Kingdom] [Social Science Citation Index]

• Azad B, Faraj S. (2009). E-Government Institutionalizing Practices of a Land Registration Mapping System. Government Information Quarterly. 26 (1): 5-14. Special Issue: Sp. Iss. SI. [United States] [Social Science Citation Index]

• Georgantzas NC, Katsamakas EG. (2008). Information Systems Research With System Dynamics. System Dynamics Review. 24 (3): 247-264. Special Issue: Sp. Iss. SI. [United States] [Social Science Citation Index]

• Mattia, A. and Weistroffer, H.R. (2008). Information System Development: A Categorical Analysis of User Participation Approaches. Proceedings of the Annual Hawaii International Conference on System Sciences. Art. No. 4439158.

• Lasca, N. and Caron-Fasan, M.L. (2008). Strategic Scanning Project Failure and Abandonment Factors: Lessons Learned. European Journal of Information Systems. 17 (4): 371-386. [United Kingdom] [Social Science Citation Index]

• Azad, B. and Faraj, S. (2008). Making e-Government Systems Workable: Exploring the Evolution of Frames. Journal of Strategic Information Systems. 17 (2): 75-98. [United States]

• Gil-Garcia J. Ramon, Chengalur-Smith, I., Duchessi, P. (2007). Collaborative e-Government: Impediments and Benefits of Information-Sharing Projects in the Public Sector. European Journal of Information Systems 16 (2), pp. 121-133.

• Berger, H. (2007). Agile Development in a Bureaucratic Arena - A Case Study Experience. International Journal of Information Management 27 (6): 386-396. [United Kingdom] [Social Science Citation Index]

• Pardo, T.A. and Tayi, G. K. (2007). Interorganizational Information Integration: A Key Enabler for Digital Government. Government Information Quarterly 24 (4): 691-715. [United States] [Social Science Citation Index]

• Kolltveit, B.J., Hennestad, B.,Grønhaug, K. (2007) IS projects and implementation. Baltic Journal of Management 2(3), pp. 235-250.

• Puri, S. K. (2007). Integrating Scientific with Indigenous Knowledge: Constructing Knowledge Alliances for Land Management in India. MIS Quarterly 31 (2): 355-379. [United States] [Social Science Citation Index]

• Brooks, L. and Kunda, D. (2006). Social-Technical COTS Development: The STACE Contribution. Journal of Intelligent Systems. 15 (1-4): 177-202. [Israel]

• Cresswell, A. M., Pardo, T. A., and Canestraro, D. S. (2006). Digital Capability Assessment for e-Government: A Multi-Dimensional Approach. Lecture Notes in Computer Science 4084: 293-304. [Germany]

• Carroll, J., Rowlands, B. H., Standing, C., Frampton, K., and Smith, Ross. (2006). A Framework for Redesigning Information Systems Development Methodologies to Enhance Global Information Infrastructure. En Zahir Irani, Omiros D. Sarikas, Juan Reyes Gonzales and Jose Gasco (Eds). Proceedings of the European and Mediterranean Conference on Information Systems (EMCIS) 2006. Alicante, Spain, July 6-7.

Conference Paper Cited: Gil-Garcia, J. Ramon, Carrie Schneider, Theresa A. Pardo and Anthony M. Cresswell. (2005). Interorganizational Information Integration in the Criminal Justice Enterprise: Preliminary Lessons from State and County Initiatives. Paper presented at the 38th Hawaii International Conference on System Sciences (HICSS), organized by the College of Business, University of Hawai'i at Mãnoa, Waikoloa, Big Island, Hawaii, United States, January 3-6. [Memoirs published by the Institute of Electrical and Electronics Engineers (IEEE)]

Citations (1): • Estevez Elsa, Pablo Fillottrani, Tomasz Janowski and Adegboyega Ojo. (2012). Government Information Sharing A Framework for

Policy Formulation (pp. 23-55). En Yu-Che Chen y Pin-Yu Chu (Eds). Electronic Governance and Cross-Boundary Collaboration Innovations and Advancing Tools. Hershey, PA. IGI Global. [ISBN: 978-1-60960-753-1] [United States]

Conference Paper Cited: Helbig, Natalie, J. Ramon Gil-Garcia, and Enrico Ferro. (2005). Understanding the Complexity of Electronic Government: Implications from the Digital Divide Literature. Paper presented at the Americas Conference of Information Systems 2005, organizado por la Association for Information Systems, Omaha, NE, United States, August 11-14. [Memoirs published Electronicamente en AIS Electronic Library]

Citations (1): • Bwalya Kelvin Joseph, Tanya Du Plessis and Chris Rensleigh. (2012). A Snapshot Overview of the Digital Divide: e-Inclusion and

e-Government in the Zambian Context (pp. 71-98). En Kelvin Joseph Bwalya y Saul Zulu (Eds). E-Government in Emerging Economies Adoption, E-Participation, and Legal Frameworks. Hershey, PA. IGI Global. [ISBN:978-1-4666-0324-0] [United

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States] Article Cited: Gil-Garcia, J. Ramon. (2004). Information Technology Policies and Standards: A Comparative Review of the States. Journal of Government Information. 30 (5-6): 548-560. [United States] [Social Science Citation Index]

Citations (6): • Shayan, A., Abdi, B., Qeisari, M. (2010). Identification of the required security practices during e-government maturity.

Communications in Computer and Information Science 92 CCIS, pp. 250-262. • Criado, J. Ignacio. (2009). Entre Sueños Utopicos y Visiones Pesimistas: Internet y las Tecnologias de la Informacion y la

Comunicacion en la Modernizacion de las Administraciones Publicas. Instituto Nacional de Administracion Publica. [ISBN 978-84-7351-286-2] [Spain]

• Chiang, L., Liao, C.-N. (2009). The Influence of Digital Standardization on Administrative Efficiency in e-Government: A View of Standards Development Organizations. Systems Research and Behavioral Science 26 (4): 455-468. [United States]

• Puron-Cid, G., J. Ramon Gil-Garcia, Pardo, T.A. (2009). Longitudinal Analysis of the Effects of IT Characteristics on Web Site Ratings Across State Governments in the US (2001-2006). Proceedings of the 42nd Annual Hawaii International Conference on System Sciences, HICSS , art. no. 4755551.

• Chini, I. (2008). ICT Policy as a Governance Domain: The Case of Greece and the European Commission. IFIP International Federation for Information Processing. 282: 45-62. [United States]

• Gil-Garcia J. Ramon, Pardo T.A. (2005). E-Government Success Factors: Mapping Practical Tools to Theoretical Foundations. Government Information Quarterly 22 (2), pp. 187-216. [United States] [Social Science Citation Index

RESEARCH MENTORING AND ADVISING Centro de Investigacion y Docencia Economicas (CIDE), Mexico City, Mexico.

Public Administration Division

Committee Co-Chair: Guajardo Mendoza, Miguel Adolfo. Policy Evaluation of the Tobacco control in Mexico under the Tobacco Control Convention Framework of the World Health Organization (In Spanish). Ph.D. in Public Policy, In process.

Committee Co-Chair: Castellanos Hernandez, Rocio Emma. Transparency and behavioral changes in governmental organizations in Mexico (In Spanish). Ph.D. in Public Policy, In process.

Committee Member: Bisanz Behler, Jason. An organizational analysis of management control and performance management in Pemex Gas and Basic Petrochemicals (In Spanish). Master of Public Administration and Policy. In Process.

Committee Chair: Orozco Gomez, Jose Ramon. Civil Consultations: Public Policies for Good Information Management (In Spanish). Master in Public Management. August 2013.

Committee Chair: Zavaleta Cordero, Paola. Maximizing Efforts for the Sports Success: Public Policies for High Performance Athlets (In Spanish). Master of Public Administration and Policy. July 2013.

Committee Chair: Avendaño, Olga Rosario. The Economic Dependence of Oaxaca's Newspapers towards the State Government, an Obstacle for the Free Exercise of the Freedom of Expression, the Transparency and the Law to the Information (In Spanish). Master in Journalism and Public Affairs. May 2013.

Committee Chair: Valdes Villalobos, Senen. Factors that influence the initiatives of integration interorganizacional of governmental information by means of technologies of the information and communication. The case of the System of Integration of Information of Polls of Governmental Programs (SIIPPG) (In Spanish). Master of Public Administration and Policy. June 2012.

Committee Member: Cruz Vazquez, Porfirio. The profile of the victims of extortion phone in the Federal District and State of Mexico: sociodemographic correlates (In Spanish). Master of Public Administration and Policy. August 2012.

Committee Member: Arriaga Martinez, Roberto Arturo. Measurement multidimensional quality of basic education in Mexico (In Spanish). Master of Public Administration and Policy, In process.

Committee Member: Paez Ortega, Mario. The importance of anti-corruption mechanisms in the private sector. Lessons for public policy in procurement" (In Spanish). Master of Public Administration and Policy, In process.

Committee Member: Flores Martinez, Ivan. What use is given to the “Enlace” test in public schools in Mexico? A study in the capital of San Luis Potosi (In Spanish). Master of Public Administration and Policy. August 2011.

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Committee Chair: Garcia Perez, Ivan Felipe. Factors and out of school in the Academic Performance of Students in 6th grade in Mexico. Analysis using Structural Equation Models (In Spanish). Master of Public Administration and Policy, July 2010.

Committee Chair: Rios Marroquin, Jose Ivan. Incident Factors in the Design Initiative of Use and Information Management in the Government Sector: A Case Update Records PROCAMPO (In Spanish). Master of Public Administration and Policy, November 2010.

Committee Member: Garcia Castro, Jorge Gustavo. Recruiting Professional Service Merit: A Perspective Subsystem Entered the service career in Mexico (In Spanish). Master of Public Administration and Policy, June 2010.

Committee Member: Caudillo Martinez Jesus Ruben. Strategies of Influence of Stakeholders in Public Policy: The Case of the Catholic Church in the Decriminalization of Abortion in Mexico City (In Spanish). Master of Public Administration and Policy, June 2009.

Committee Chair: Herrera Duran, Lizbeth. Factors Influencing the development of e-government strategy for "alternative channels of attention (CAA)" INFONAVIT (In Spanish). Master of Public Administration and Policy, June 2008.

Committee Chair: Gonzalez, Fernando. E-democracy and participation opportunities in the Mexican state portals (In Spanish). Master of Public Administration and Policy, August 2008.

Committee Member: Moreno Arcos, Oscar. Problems Implementation Performance Budgeting: The Case of the "Oportunidades" in Mexico (In Spanish). Masters of Public Administration and Policy, August 2008.

Committee Chair: Aragon Diaz, Adriana Guadalupe. Management Structures in Inter-organizational Networks: The Case of the Social Co-Inversion Program of the Mexico City Government/Novib and Civil Organizations (In Spanish). Master of Public Administration and Policy, August 2001.

Committee Chair: Ortiz Bueno, Andres. Organizational Innovation in Federal Public Administration: The Case of the Educational Development Unit.. The Case of the Office for Education Development (In Spanish). Master of Public Administration and Policy, July 2001.

Committee Member: Signoret Solis, Alejandro M. Basic Education in Mexico. Decentralization and Organization in Local Public Administrations (In Spanish). Master of Public Administration and Policy, July 2001. Second Place in the IAPEM Thesis Competition 2004.

Committee Chair: Martinez Tiburcio, Maria Gabriela. An Organizational Analysis of the Implementation of the Program “Red Escolar” (In Spanish). Master of Public Administration and Policy, September 2000.

Committee Member: Ramirez de la Cruz, Edgar. The impact of the rotation of civil servants in the professionalization of public administration in Mexico (In Spanish). Master of Public Administration and Policy, September 2000.

Instituto Tecnologico de Estudios Superiores de Monterrey, Mexico, D.F., Mexico.

Graduate School of Public Administration and Public Policy

Committee Chair: Patiño Calderon, Carlos Alberto. Awakening the Digital Mexico: A Governance Strategy for a Smart Nation (In Spanish). Ph.D. in Public Policy, December 2012.

State University of New York, Albany, New York, United States.

Rockefeller College of Public Affairs and Policy

Committee Member: Nam, Taewoo. Modeling Municipal Service Integration: A Comparative Case Study of New York and Philadelphia 311 Systems. Ph.D. in Public Administration and Policy, July 2013. Commitee Chair: Dr. Theresa A. Pardo.

Committee Member: Puron Cid, Gabriel. Extending Structuration Theory: A Study of an IT-enabled Budget Reform in Mexico. Ph.D. in Public Administration and Policy, July 2010. Commitee Chair: Dr. Theresa A. Pardo.

Universidad Nacional Autonoma de Mexico, Mexico, D.F., Mexico.

School of Political and Social Science

Committee Chair: Mejia Tovar, Maribel Nataly. Insertion of electronic government in the Tlalpan Participatory Budget as an Incentive for Citizen Participation (In Spanish). Master of Government and Public Affairs. In Process.

Committee Member: Gonzalez Sanchez, Georgina Maria de la Luz. The Digital Gap in the New Public Management 2001-2009 (In Spanish). PhD in Political and Social Science. September 2013.

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External Reader: Martinez Tiburcio, Maria Gabriela. Social control as an element accountability of the State Public Administration (In Spanish). PhD in Political and Social Science Oriented Public Administration, March 2012. Director: Dr. Carlos Martinez Assad.

Universitat Oberta de Catalunya, Barcelona, Spain.

Centro UOC

External Reader: Bieito, Marcelo. Formulation of strategic plans in e-local government (In Spanish). PhD in Information Society and Knowledge, December 2012. Committee Chair: Dr. Mila Gasco-Hernandez. Universidad Autonoma del Estado de Mexico, Toluca, Estado de Mexico, Mexico.

Faculty of Political Science and Public Administration

Committee Member: Hernandez Tella Ramon. Construction of National Identity through the Participation in Warlike Conflicts. Case of Study: Three Mexican Americans Veterans, Three Conflicts (In Spanish). Masters in Studies for the Peace and Development. March 2012.

External Reader: Garcia Antonio, Miriam Nancy. "How Is Efficiency Constructed in the Modernization of Public Management? An Experience of Electronic Government in the State of Mexico" (In Spanish). Masters of public administration and government. June 2011.

Committee Member: Rodriguez Guerrero, Maria Cristina Eugenia. Implementation of the Performance Evaluation System in Public Administration. Case: State Government of Mexico (In Spanish). Masters of Public Administration and Policy, January 2003.

Committee Chair: Cuenca Villagran, Victor Manuel. A Comparative Analysis of the Provision of Public Services in the Municipalities of Toluca and Metepec (1994-2000) (In Spanish). Bachelors in Political Science and Public Administration, June 2001.

Committee Member: Jimenez Perez, Justino. Adult Education Policies as a Response to Social Needs in the National Environment and with Reference to the State of Mexico (In Spanish). Master of Public Administration and Policy, November 2000.

Committee Member: Diaz Posadas, Victor Eduardo. Public Administration in Times of Change: From the Bureaucratic Paradigm towards a New Public Management Culture as an Alternative to Improve Governmental Action (In Spanish). Bachelors in Political Science and Public Administration, November 1999.

Universidad de las Americas - Puebla, Cholula, Puebla, Mexico.

School of Engineering and Sciences

Committee Co-Chair: Moran Rodriguez, Victor Manuel. Determinants of Success of the Use and Development of Information and Communication Technologies in Interinstitutional Projects in the Federal Government: A Contingency Approach (In Spanish). Master in Production Management, January 2007.

Committee Co-Chair: Estrada Marroquin, Mireya. Effects of Organizational and Institutional Factors on the Performance of Interorganizational Projects based on the Use of Information and Communication Technologies (ICTs) (In Spanish). Master in Production Management, January 2007.

Business School External Reader: Hernandez Garcia, Juan Manuel. Building a Model to Understand the Determinants of Success of the State Government Portals in Mexico: An Approximation to the Variables that have an Influence on the Success of Digital Government (In Spanish). Master in Business Administration, December 2006.

Universidad Autonoma de Baja California Sur, La Paz, Baja California Sur, Mexico.

Department of Social Sciences

External Reader: Palomeque Morales, Rafael. The Evaluation and Managerial Control in the Northwest Center of Biological Research (CIBNOR): Is it accomplishing its Mission? (In Spanish). Master of Public Policy and Administration, May 2003.

External Reader: Chavira Renova, Francisca. Public Personnel Performance: The Case of the Hospital “B”, La Paz of the Institute for Social Security and Services of the State Employees (In Spanish). Master of Public Policy and Administration, December 2002.

External Reader: Cunningham Velis, Arturo. Training in Basic Education and its Impact on the Teaching Practice and Results

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(In Spanish). Master of Public Policy and Administration, May 2002.

External Reader: Beltran Morales, Jose Antonio. Internal Regulatory Policy for the State Electoral Institute of Baja California Sur through the creation of a Government Regulation (In Spanish). Master of Public Policy and Administration, January 2002.

Universidad Iberoamericana, Mexico City, Mexico.

Department of Sociology

Committee Co-Chair: Flores Vivanco, Leonardo. Differentiation and Integration in the Political System within the Theory of Niklas Luhmann: The Case of ICT unit in Puebla. (In Spanish). Master in Sociology, June 2012.

External Reader: Morales Gomez, Claudia Abigail. The PRI Governmental Elites of the State of Mexico: Their Conformation and Networks 1942-2005 (In Spanish). Master in Sociology, April 2006. El Colegio de la Frontera Norte, Tijuana, Baja California. External Reader: Castro Salazar, Jesus Ignacio. Online Environmental Management: An Assessment from the targets on the plans and programs of the governments of the Northern Border (In Spanish). Masters in Integral Administration of the Environment, March 2012.

Universidad Automoma de Nuevo Leon, Monterrey, Nuevo Leon.

Committee Co-Chair. Hernandez Tella, Francisco Ramon. “The Electronic Government as a Variable of Development: The Case of the Municipalities of the State of Mexico”. PhD in Social Sciences and Sustainable Development (IINSO). In Process.

Universidad Latinoamericana de Ciencias Sociales (FLACSO), Buenos Aires, Argentina.

Committee Chair: Vargas Marin, Evelyn. Government Portals like Instrument of Social Incorporation? The Case of the Government of the State of Mexico. Masters in Public Policies for Development with Social Incorporation. In Process. OTHER ACTIVITIES Co-Chair of the “Transformational Government Minitrack”, January 2014. 46th Hawaii International Conference on Systems Sciences (HICSS-46). Hilton Waikoloa, Big Island. [United States] Member of the Best Research Paper Award Committee, September 2013. IFIP e-Government Conference 2013. Koblenz. [Germany] Co-Chair of the “Transformation of Work: Working Smart with ICT” Minitrack, August 2013. 19th Americas Conference on Information Systems (AMCIS2013). Chicago, Illinois. [United States] Member of the Advisory Board, July 2013. NovaGog. The Social Network in Public Administration, Madrid. [Spain] Co-Chair of the Workshop “Smart Cities and Smart Governments: Using Information Technologies to address Urban Challenges”, June 2013. 14th Annual International Conference on Digital Government Research (dg.o), Laval University, Quebec. [Canada] Co-Chair of the Track “Smart Cities and Smart Work”, June 2013. 14th Annual International Conference on Digital Government Research (dg.o), Laval University, Quebec. [Canada] Co-Chair of the Panel “Supporting Public Policy and Governance: The Emerging Role of Policy Informatics”, April 2013. XVII Conference IRSPM. Praga, Czech Republic.

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Research Proposal Reviewer, April 2013. Humanistic, Scientific and Technological Development Research Projects, UAEM. [Mexico] Discussant, March 2013. International seminar of Social Network Analysis and Public Policies (In Spanish). Centro de Investigacion y Docencia Economicas. [Mexico] Co-Chair of the “Transformational Government Minitrack", January 2013. 46th Hawaii International Conference on Systems Sciences (HICSS-46). Grand Wailea Maui, Hawaii. [United States] Program Co-Chair, October 2012. The 6th International Conference on Theory and Practice of Electronic Governance (ICEGOV2012), Albany, NY. [United States] Founding Member, October 2012. Smart Cities, Smart Government: Research Practice Consortium. Organized by the Center for Technology in Government, University at Albany, SUNY. [United States] Board Member, July 2012 Institute of Latina/o, Caribbean and Latin American Studies, University of Connecticut. [United States] Co-Chair and Faculty Member, June 2012. Ph.D. Colloquium. The 13th International Conference on Digital Government Research (dg.o), Digital Government Society of North America, Washington, DC, June 4-7. [United States] Editorial Committee Member, February 2012. Book: Mahmood, Zaigham (Ed). E-Government Implementation and Practice in Developing Countries. Hershey, PA: IGI Global. [United States] Co-Chair of the “Transformational Government Minitrack”, January 2012. 45th Hawaii International Conference on Systems Sciencies (HICSS-45). Grand Wailea, Maui, Hawaii. [United States] Editorial Committee Member, April 2011 – Present Electronic Journal of Management Science and Informatics (In Spanish). [Mexico] Invited Faculty Member, June 2011. Ph.D. Colloquium. The 12th International Conference on Digital Government Research (dg.o), Digital Government Society of North America, Washington, DC, June 12-15. [United States] Co-Chair of the “Transformational Government Minitrack”, January 2011. 44rd Hawaii International Conference in Systems Sciencies (HICCS-44). Poipu, Kauai, Hawaii. [United States] Editorial Committee Member, 2009-2010. Book: Reddick, C. (Eds.) (2010). “Citizens and E-Government: Evaluating Policy and Management” Hershey PA: IGI Global. [United States] Editorial Committee Member, 2010 - Present Information Polity. [Holland] Moderator, November 2010. Seminar entitled “In Search for Development: A Comparison of the Development Strategies of Brazil and Mexico.” (In Spanish). Centro de Investigacion y Docencia Economicas. [Mexico] Editorial Committee Member, 2010 – Present. International Journal of Electronic Government Research. [United States] International Expert, October 2010. Basis for the Development of a Latin American Interoperability Strategy (In Spanish). Centro Latinoamericano de Administracion para

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el Desarrollo (CLAD). [Venezuela] Chair, 2010 - 2011 Permanent Seminar of the Public Administration Department. Centro de Investigacion y Docencia Economicas (CIDE). [Mexico] Expert Advisor and Coordinator of the Advisory Group, April 2010. Development of Curricula and Programs of Graduate Studies: Master in Electronic Government and Ph.D. in Government, Information Technologies and Society. Division of Graduate Studies, Universidad de la Sierra Sur, Oaxaca. [Mexico] Board Member, October 2009 – Present. Centre for Research on Latin America and the Caribbean, University of Connecticut. [United States] Co-Chair of the “e-Government Organization and Management Minitrack”, January 2010. 43rd Hawaii International Conference on Systems Sciences (HICSS-43). Koloa, Kauai, Hawaii. [United States] Evaluator, 2009 - Present. Register of Accredited Evaluators (RCEA). National Council for Science and Technology (CONACYT). [Mexico] Evaluator of Graduate Scholarships, 2009. General Directorate of International Relations, Secretaria de Educacion Publica. [Mexico] Editorial Committee Member, 2008 – Present. Government Information Quarterly. [United States] Editorial Committee Member, 2008 – Present. Transforming Government: People, Process and Policy. [United Kingdom] Co-Chair of the "e-Government Organization and Management Minitrack”, January 2009. Forty-Second Hawaii International Conference on Systems Sciences (HICSS-42). Waikoloa, Big Island, Hawaii. [United States] Co-Chair of the Academic Program, May 2008. The 9th International Conference on Digital Government Research (dg.o), Digital Government Society of North America, Montreal, Quebec. [Canada] Board Member, 2008 – 2011. Digital Government Society of North America, Washington, DC. [United States] Faculty Affiliate, 2007 – present. National Center for Digital Government, University of Massachusetts at Amherst, Massachusetts. [United States] Member of the Editorial Board, 2007 – present. Information and Communication Technologies for Human Development. [United States] Research Fellow, 2007 – 2012. Center for Technology in Government, University at Albany, SUNY. [United States] Management Team Member, 2007 – 2009 North American Digital Government Working Group funded by the National Science Foundation. [United States] Chair of the Poster and Demo Sessions, May 2007. The 8th International Conference on Digital Government Research (dg.o), Digital Government Society of North America, Philadelphia, Pennsylvania [United States] Member of the Editorial Board, 2006 – 2013. Journal of Information Technology and Politics. [United States] Chair of the Birds-of-a-Feather Sessions, May 2006. The 7th International Conference on Digital Government Research (dg.o), National Science Foundation, San Diego, California [United

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States] Moderator, May 2006. Panel “Federal Agencies and the Web”. The 7th International Conference on Digital Government Research (dg.o), National Science Foundation, San Diego, California [United States] Post-Doctoral Research Fellow, 2005 – 2007. National Center for Digital Government, University of Massachusetts at Amherst, Massachusetts [United States] Chair of the Student Session, May 2005. National Conference on Digital Government Research, National Science Foundation, Atlanta, Georgia [United States] Grants Reviewer, 2004. Graduate Students Organization, University at Albany, Albany, NY. [United States] Moderator, November 2000. Panel “Transparent and Efficient Resources Management and Re-Building Public Administration” (In Spanish), Colloquium about Mexico City, UAM-UNAM-INAH. Mexico City. [Mexico] Electoral Council Member, December 1999 – September 2001. Electoral District No. 34, Federal Electoral Institute. Toluca. [Mexico] Elections Organizer (Presidente de Casilla), July 1999. State Electoral Institute of Mexico. Toluca. [Mexico] National Executive Director (Volunteer), May 1999 – October 2000. Juventudes de la O.N.U.-Sede Mexico, A.C. [Non Government Organization]. Mexico City. [Mexico] Secretary, September – December 1998. International Club of Public Affairs, University of Colorado at Denver. Denver, Colorado. [United States] Elections Observer (Observador Electoral), July the 1997. Federal Elections 1996-1997, Instituto Federal Electoral, Mexico City. [Mexico] Director (Volunteer), October 1996 – January 1999. Center of Research for Development and New Generations, Juventudes de la O.N.U.-Sede Mexico, A.C. [Non Government Organization]. Mexico City. [Mexico] Rapporteur, September 1996. Panel “Initial Academic Formation”, National Forum for Public Service Professionalization, INAP. Mexico City. [Mexico] President and Executive Director (Volunteer), September 1995-1996. National Association of Political Science and Public Administration Students. Mexico City. [Mexico] Founding Member, January 1994. Cultural Group “Vampiros”, School of Political Science and Public Administration, UAEM. Toluca. [Mexico] REVIEWER FOR JOURNALS AND CONFERENCES American Review of Public Administration.United States, 2013 – present. Reforma y Democracia, Centro Latinoamericano de Administracion para el Desarrollo (CLAD). Venezuela, 2013 – present. Espacios Publicos, Revista de la Facultad de Ciencias Politicas y Sociales, UAEM. Toluca, Mexico, 2012. Journal of the American Society for Information Science and Technology. Maryland, United States, 2010 - present.

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Public Administration, an International Quarterly. Malden MA, United States, 2010 - present. 18th European Conference on Information Systems. Pretoria, South Africa, 2010. Organization Studies. CA, United States, 2009 - present. The Information Society. United States, 2009 - present. Management Information Systems Quarterly (MISQ). MN, United States, 2008 - present. International Conference on Electronic Governance (ICEGOV 2008). Cairo, Egypt, 2008 - present. Revista de Administracion Publica. INAP. Mexico City, Mexico, 2008 - present. Congreso Anual del Consejo Latinoamericano de Escuelas de Administracion (CLADEA 2008). Puebla, Mexico, 2008. Communications of the ACM. United States, 2007 – present. Politica y Gobierno. Centro de Investigacion y Docencia Economicas. Mexico City, Mexico, 2007 – present. European Journal of Information Systems. United Kingdom, 2006 – present. Journal of Information Technology and Politics. United States, 2006 – present. Hawaii International Conference on System Sciences (HICSS), College of Business, University of Hawai'i at Mãnoa, United States, 2004 - 2006. Public Administration Review. United States, 2006 – present. Government Information Quarterly. United States, 2006 – present. Americas Conference of Information Systems (AMCIS). Acapulco, Mexico, 2006. CONVERGENCIA Revista de Ciencias Sociales, School of Political and Social Sciences, Universidad Autonoma del Estado de Mexico (UAEM). Toluca, Mexico, 2005 – present. eGovernment Workshop 2005 (eGOV05), Information Systems Evaluation and Integration Group, Brunel University. United Kingdom, 2005. CIENCIA ergo sum, Universidad Autonoma del Estado de Mexico. Toluca, Mexico, 2003 – present. The Rockefeller College Review Working Paper Series, University at Albany. Albany, United States, 2001 – 2002. Gestion y Politica Publica, Centro de Investigacion y Docencia Economicas. Mexico City, Mexico, 1999 – present. ACADEMIC AND PROFESSIONAL AFFILIATIONS Association for Computing Machinery (ACM) Member, 2011 -present. [United States] Association for Policy Analysis and Management (APPAM) Member, 2005 – present. [United States] Fulbright Association Member, 2004 – present. [United States] Harvard University Mexican Association

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Member, 2004 – present. [United States] Association for Information Systems (AIS) Member, 2004 – present. [United States] American Political Science Association (APSA) Member, 2002 – present. [United States] Information Systems Society, Institute for Operations Research and the Management Sciences Member, 2002 – present. [United States] American Society for Public Administration (ASPA) Member, 1998 – present. [United States] Centro de Investigação de Tecnologias de Informação para uma Democracia Participativa Member, 1997 – present. [Portugal] Colegio Nacional de Ciencias Politicas y Administracion Publica, A.C. Member, 1997 – 2001. [Mexico] Asociacion Nacional de Estudiantes de Ciencia Politica y Administracion Publica, A.C. Member of the Advisory Board, 1996 – present. [Mexico] PROFESSIONAL DEVELOPMENT Course on DSpace (2 days) Centro de Investigacion y Docencia Ecomomicas, Mexico City, Mexico, May 2013. (In Spanish) Course “Atlas.ti: New tools for qualitative analysis” (2 days) Centro de Investigacion y Docencia Economicas, Mexico City, Mexico, November 2011. (In Spanish) Course “Structural Equation Modeling (SEM) using SmartPLS” (2 days) J. Mack Robinson College of Business, Georgia State University, Atlanta, GA, June 2008. Course “Beyond Institutions: Regulatory Reforms and Transcending New Public Management” (3 days) Centro de Investigacion y Docencia Economicas, Mexico City, Mexico, November 2007. (In Spanish) Course “Redesigning your Website Using XML” (1 day) Center for Technology in Government, University at Albany, SUNY, United States, August 2005. Virtual Course “Formulation of Electronic Government Strategies” (5 weeks) Inter-American Agency for Cooperation and Development (IACD), OAS, United States, November-December 2003. (In Spanish) Course “LISREL Models: General Structural Equations” (4 weeks) ICPSR, University of Michigan, Ann Arbor, MI, United States, July-August 2003. Course “Longitudinal Analysis” (4 weeks) ICPSR, University of Michigan, Ann Arbor, MI, United States, July-August 2003. Workshop “Spatial Analysis and Geographic Information Systems” (3 days) Center for Social and Demographic Analysis, University at Albany, Albany, NY, United States, May 2002. Virtual Course “Inter-Organizational Networks in Public Administration” (4 months) CLAD - Universidad de Santiago de Chile, Distance Education, Chile, July-November 2000. (In Spanish)

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Course “Computational Logic” (3 weeks) Instituto de Computacion y Metodos, Toluca, State of Mexico, October 2000. (In Spanish) Seminar in Demography and Electoral Processes (10 weeks) Center for Research in Population, U.A.E.M., Toluca, State of Mexico, March-May 1997. (In Spanish) Course “Basic and Advanced Internet” (7 weeks) Computing Services Direction, U.A.E.M., Toluca, State of Mexico, April-May 1996. (In Spanish)