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© Peter Franklin Researching Intercultural Business Interaction: Considerations, Concepts, Procedures3XISU, October 27, 2012 Researching Intercultural Business Interaction Collecting data C ollecting authentic interaction data Collecting self-report data Self reports of authentic incidents Designing questions Dealing with language: translation Gaining access / finding respondents Conducting interviews
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Peter FranklinKonstanz
KIeM Institute forIntercultural Management,Values and Communication
Researching InterculturalBusiness Interaction:
Considerations, Concepts, Procedures
The 10th National Symposium on Business EnglishBusiness School, Xi'an International Studies University
October 27, 2012
© Peter Franklin Researching Intercultural Business Interaction: Considerations, Concepts, Procedures 2 XISU, October 27, 2012
Researching Intercultural Business Interaction• Mono-disciplinary or multi-disciplinary approaches• Decentring• Culture-comparative or culture-interactional research• Culture at the individual level or at the group level
© Peter Franklin Researching Intercultural Business Interaction: Considerations, Concepts, Procedures 3 XISU, October 27, 2012
Researching Intercultural Business Interaction• Collecting data• Collecting authentic interaction data• Collecting self-report data• Self reports of authentic incidents• Designing questions• Dealing with language: translation• Gaining access / finding respondents• Conducting interviews
© Peter Franklin Researching Intercultural Business Interaction: Considerations, Concepts, Procedures 4 XISU, October 27, 2012
Researching Intercultural Business Interaction• Collecting data• Collecting self-report data: using standard instruments• The Sociocultural Adaptation Scale
© Peter Franklin Researching Intercultural Business Interaction: Considerations, Concepts, Procedures 5 XISU, October 27, 2012
Researching Intercultural Business Interaction• Culture and data analysis and interpretation• Analysing quantitative data• Interpreting the ‘meaning’ of qualitative data• Interpreting intercultural interaction data
© Peter Franklin Researching Intercultural Business Interaction: Considerations, Concepts, Procedures 6 XISU, October 27, 2012
Researching Intercultural Business Interaction• Concluding words
Understanding the context of intercultural business
interaction
© Peter Franklin Researching Intercultural Business Interaction: Considerations, Concepts, Procedures 7 XISU, October 27, 2012
Researching Intercultural Business Interaction
The end.
Thank you very muchfor your attention.
