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Personali

ty

Module 1

Personality Traits

A confidential service for HR professionals.

Objectives:

• To identify with team dynamics.• To identify with empathetic voice tones.• To identify with personality traits.

The following questions are designed for you to interact with a candidate in a role play scenario. Your teacher will play the part of a candidate and will provide you with answers to the questions.

Your task is to understand the answers that have been provided to you and to try and expand on the answers provided to you.

After each question you will be asked to explain the answer to the teacher. A CV will be provided to you to help add a sense of realism to this task.

An audio will be provided to you to demonstrate use of voice tones and grammar structures, this will also help to identify with pronunciation and vocabulary building.

CBI

Personality based questions• Can you tell me about a specific occasion where your communication skills made

a difference to a situation?

• Could you describe a specific occasion where you influenced an outcome.

• Demonstrate how your communication style changes depending upon the situation.

• Have you ever had to apply empathy in a work environment, please explain when and why?

• Can you tell me about a specific occasion where there has been conflict either within your team or with a client.

• If I asked your team to describe your personality what do you think they would say?

• Can you recall a specific occasion where a conventional approach towards problem solving failed to work and you had to take an unconventional approach?

• Can you detail what types of tasks you delegate and provide an example of where this has been very successful for you.

• If I proposed two categories to you, one being risk taking and the other non risk taking, which one do you identify the most with?

• Can you describe an occasion where you have had to defend a decision that you made?

• What would you like to learn in this position that would contribute to your long term goals?

• Do you have a role model or a mentor? Why did you choose that person?

• This position is based on the ability to cope within a stressful environment. Describe how you work under pressure.

• Can you define what you think the differences are between a manager and a leader.

• Can you describe a situation where you have learn from criticism.

Links:

Practice your introduction

- Good morning, you must be ………… …………

- My name is ………. ………… and I am the Hr manager for ( Company name).

- Introduce a small talk topic: weather, journey, location etc.

- Would you like to follow me please.- Please take a seat

Empathy used in business.

You represent the voice of the company so here are some hints that may prove useful:

You must listen and find balance between your level of interaction.

Don’t give the impression that time is too critical for you. Rushing through an interview will give the candidate the impression that you really are going through the motions. Leave a candidate with the want and need to work for your company.

Observe voice tones that reflect interest, keenness, passion and feelings. These are critical to complement your team.

Your candidate has a name addressing them by their name is a useful tool to gain confidence.

Pay attention to your level of eye contact, body posture and voice tones. These traits are not just for the candidate.

If you want the best results apply intonation in a way that the candidate senses that you are curious and genuine in approach.

Leave your candidate feeling that they have a chance, do not leave them feeling that they have been unsuccessful in anyway. Doubt can produce a very negative outcome and can lead to you loosing a candidate to a competitor.

Keep their interest in your company, try and generate a situation where they will wait to be told if they were successful or not.

Asking for an opinion

• In your opinion, what personality traits do you think you need to complement a team?

• How important is social media to you?

• Do you think social media interaction should be important from a company perspective?

• How important are team dynamics to you?

• What would you do if a team member had a personal issue that prevented them from working to the best of their abilities?

• I can see that you have a balance between your educational background and your experience, can you recall a specific occasion where you have had to rely on a combination of these two factors to reach a successful outcome?

• Do you have a hobby or interest that you pursue in your personal time?

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