Personality and Self Image

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    Definition of Personality Personality is the inner psychological characteristics that

    both determine and reflect how a person responds to his orher environment

    The nature of personality

    -Personality reflects individual differences ( e.g.,some peoplelike to take risks, where as others not)

    -Personality is consistent and enduring (mothers commentsabout her child:-he has been impulsive from the day one)

    -Personality can change (some major events like birth ofchild or death of a loved one)

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    Theories of Personality Freudian theory

    -Unconscious needs or drives are at the heart of human

    motivation

    Neo-Freudian personality theory

    -Social relationships are fundamental to the formation and

    development of personality

    Trait theory

    -Quantitative approach to personality as a set of

    psychological traits

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    The idwarehouse of primitive

    and impulsive drives

    .The id is selfish

    .the id acts without regard to consequence

    The superegothe counterweight to the id

    .it internalise societys rules

    .it is internal expression of societys moral and ethical codes

    of conduct.

    The egoIt is the individuals

    conscious control. The ego

    tries to balance these two

    opposing forces of Id and

    super egoGratification

    Freudian Theory

    A representation of the interrelationship among the Id, Ego, and Superego

    System 1System 3

    System 2

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    I d: Warehouse of primitive and impulsive drives

    Behavior is guided by the primary desire to maximize pleasure and

    avoid pain

    The id is selfish, illogical, and ignores consequences

    Superego: A persons conscience and moral voice; it

    actively opposes the id.

    It sees that individual satisfies needs in a socially acceptable

    fashion.

    Ego: The system that mediates conflict between the id andthe superego

    The ego finds ways to gratify the id that will be acceptable to the

    outside world

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    Freudian Theory and MarketingResearchers believe that human drives are largely

    unconcuious and consumers are unaware of

    reasons for buying what they buy

    Product Personality-Consumer researchers using Freuds personality theory

    see consumer purchases as a reflection and extension of

    the consumers own personality.

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    Neo-Freudian Theory Karen Horneys CAD Theory - Using the context of

    child-parent relationships, individuals desire to conquerfeelings of individuality.It can be classified into:

    Compliant Personality - one who desires to be loved,wanted, and appreciated by othersAggressive Personality - one who moves against orcompetes with others, desires to excel and win admiration

    Detached Personality - one who seeks emotional &behavioural freedom from others, desires independence,self-sufficiency and freedom from obligations

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    Trait Theory Any distinguishing, relatively enduring way in which one

    individual differs from one another.

    Trait theory is an individuals characteristic ways of

    responding to the social and physical environment: Eg

    -I nnovativeness

    How receptive a person is to new experiences

    -Materialism

    Degree of consumers attachment to worldly possessions

    -Ethnocentrism

    Consumers likelihood to accept and reject foreign made products

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    Marketing Implications Personality traits may be related to consumption behaviour

    Marketers can develop products, services, and

    communications that appeal to various personality types

    For e.g. Thumbs Up

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    Cognitive Personality Factors Need for Cognition

    Measures a persons craving for or enjoyment of thinking

    High in NC-Ads with more product related informationLow in NCAds with background or peripheral aspects

    Visualizers

    Stress strong visual dimensions

    Verbalizers

    Raise a question and provide the answer

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    Consumer materialism

    Fixated consumption behavior

    Frequently displayed ,openly shared Barbie dolls

    Compulsive consumption behaviorRealm of normal behavior,addition(uncontrollable

    shopping,gambling drug addiction, alcoholism)

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    Brand Personality Consumers subscribe to the notion of brand personality I.e.

    they attribute various descriptive personality- like traits orcharacteristics to different brands

    Brand personification are specific personality-type traitsor characteristics ascribed by consumers to different

    brands

    Issues in Brand Personification includes:Product personality & gender

    Product personality and geography

    Personality and colour

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    How consumers use brand personality For self-expressionact as a bridge

    Reassurance

    Communicates the brands functionalcharacteristics

    Trustworthiness

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    Sincerity

    Brand Personality

    Excitement Competence Sophistication Ruggedness

    .Down-to-earth.Honest

    .Wholesome

    .Cheerful

    .Daring.Spirited

    .Imaginative

    .Up-to-date

    .Reliable

    .Intelligent

    .Successful

    .Upper class.Charming

    .Outdoors

    .Tough

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    Product and Gender

    In the marketplace some products are viewed as mens or womens

    Gender-typed product image targeted to match consumers gender-roleorientation:

    Masculinityindependence, toughness, aggressiveness, competitiveness,achievement, rebelliousness

    Femininitytenderness, sensitivity, dependence, compliance, cooperation

    Androgynyboth masculine and feminine characteristics

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    Examples of Brand Personality, Product &Gender

    Brand Personality

    Volvo Safety & reliability

    Nike The Athlete in all of us Levis 501 Dependable, rugged, real & authentic

    Bacardi Breezer Outwardly innocent & inwardly

    (Cat symbol) naughty

    Product and Gender- Coffee & Toothpaste Masculine persona

    -Soap & Shampoo Feminine persona

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    Personality and colour

    Consumers also tend to associate personality factors with

    specific colours

    In some cases, various products, even brands, associate a

    specific colour with personality-like connotations

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    Personality-like associations of selected colours Colour

    Blue

    Yellow

    Green

    Red

    Orange

    Brown

    White Black

    Silver, Gold, platinum

    Personality Link Commands respect, authority

    Caution, novelty, warmth

    Natural, secure, relaxed, livingthings

    Exciting, hot, passionate, strong

    Affordable, informal, powerful

    Informal & relaxed, masculine

    Goodness, purity, chastity,

    cleanliness, formality Sophistication, power, authority,

    mystery

    Regal, wealthy, stately

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    Self concept Self-concept is the overall image that a person holds of him or herself.

    Self-concept emerges out of our impressions about ourselves as well asfrom others impressions of us

    Variety of Self-Concepts

    - Actual self-image

    - Ideal self-image

    - Social self-image- Ideal social self-image

    - Expected self-image

    - Virtual personality or self

    Consumers often wish to change themselves to become a different orimproved self by grooming, clothing, cosmetics, jewellery etc

    Expression of self is more popular in Western cultur es

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    Self ImageSelf-image is the configuration of beliefs related to the self

    Actual self-image (or private self): it involves those images that one has

    of oneself about which one feels protectivehow consumers see

    themselves

    The self-consistency motive: doing things that are consistent with

    ones own self-image

    Ideal self-image: how consumer would like to be

    By acquiring products consistent with their ideal self-image,consumers may boost their self-esteem. Self-esteem motive is at work

    here.

    Social self-image: how we believe other people see us

    The social consistency motive is present

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    Ideal social self-image: how consumers would like others to see them

    The social approval motive is working here: doing things that would

    cause others to think highly of them

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    Marketing applications of the Self-Concept Consumers tend to protect and defend their self-images

    and buy products and services to enhance them

    Consumers frequently attempt to preserve, enhance, alter,

    or extend their self-images by purchasing products or

    services and shopping at stores believed to be consistentwith their relevant self-image and by avoiding products

    and stores that are not

    In some cases markets can be segmented in terms of

    groups within the population that exhibit similar self-images and seek products and services to express that

    image