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7/30/2019 Personality and Self Image
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Definition of Personality Personality is the inner psychological characteristics that
both determine and reflect how a person responds to his orher environment
The nature of personality
-Personality reflects individual differences ( e.g.,some peoplelike to take risks, where as others not)
-Personality is consistent and enduring (mothers commentsabout her child:-he has been impulsive from the day one)
-Personality can change (some major events like birth ofchild or death of a loved one)
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Theories of Personality Freudian theory
-Unconscious needs or drives are at the heart of human
motivation
Neo-Freudian personality theory
-Social relationships are fundamental to the formation and
development of personality
Trait theory
-Quantitative approach to personality as a set of
psychological traits
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The idwarehouse of primitive
and impulsive drives
.The id is selfish
.the id acts without regard to consequence
The superegothe counterweight to the id
.it internalise societys rules
.it is internal expression of societys moral and ethical codes
of conduct.
The egoIt is the individuals
conscious control. The ego
tries to balance these two
opposing forces of Id and
super egoGratification
Freudian Theory
A representation of the interrelationship among the Id, Ego, and Superego
System 1System 3
System 2
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I d: Warehouse of primitive and impulsive drives
Behavior is guided by the primary desire to maximize pleasure and
avoid pain
The id is selfish, illogical, and ignores consequences
Superego: A persons conscience and moral voice; it
actively opposes the id.
It sees that individual satisfies needs in a socially acceptable
fashion.
Ego: The system that mediates conflict between the id andthe superego
The ego finds ways to gratify the id that will be acceptable to the
outside world
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Freudian Theory and MarketingResearchers believe that human drives are largely
unconcuious and consumers are unaware of
reasons for buying what they buy
Product Personality-Consumer researchers using Freuds personality theory
see consumer purchases as a reflection and extension of
the consumers own personality.
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Neo-Freudian Theory Karen Horneys CAD Theory - Using the context of
child-parent relationships, individuals desire to conquerfeelings of individuality.It can be classified into:
Compliant Personality - one who desires to be loved,wanted, and appreciated by othersAggressive Personality - one who moves against orcompetes with others, desires to excel and win admiration
Detached Personality - one who seeks emotional &behavioural freedom from others, desires independence,self-sufficiency and freedom from obligations
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Trait Theory Any distinguishing, relatively enduring way in which one
individual differs from one another.
Trait theory is an individuals characteristic ways of
responding to the social and physical environment: Eg
-I nnovativeness
How receptive a person is to new experiences
-Materialism
Degree of consumers attachment to worldly possessions
-Ethnocentrism
Consumers likelihood to accept and reject foreign made products
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Marketing Implications Personality traits may be related to consumption behaviour
Marketers can develop products, services, and
communications that appeal to various personality types
For e.g. Thumbs Up
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Cognitive Personality Factors Need for Cognition
Measures a persons craving for or enjoyment of thinking
High in NC-Ads with more product related informationLow in NCAds with background or peripheral aspects
Visualizers
Stress strong visual dimensions
Verbalizers
Raise a question and provide the answer
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Consumer materialism
Fixated consumption behavior
Frequently displayed ,openly shared Barbie dolls
Compulsive consumption behaviorRealm of normal behavior,addition(uncontrollable
shopping,gambling drug addiction, alcoholism)
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Brand Personality Consumers subscribe to the notion of brand personality I.e.
they attribute various descriptive personality- like traits orcharacteristics to different brands
Brand personification are specific personality-type traitsor characteristics ascribed by consumers to different
brands
Issues in Brand Personification includes:Product personality & gender
Product personality and geography
Personality and colour
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How consumers use brand personality For self-expressionact as a bridge
Reassurance
Communicates the brands functionalcharacteristics
Trustworthiness
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Sincerity
Brand Personality
Excitement Competence Sophistication Ruggedness
.Down-to-earth.Honest
.Wholesome
.Cheerful
.Daring.Spirited
.Imaginative
.Up-to-date
.Reliable
.Intelligent
.Successful
.Upper class.Charming
.Outdoors
.Tough
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Product and Gender
In the marketplace some products are viewed as mens or womens
Gender-typed product image targeted to match consumers gender-roleorientation:
Masculinityindependence, toughness, aggressiveness, competitiveness,achievement, rebelliousness
Femininitytenderness, sensitivity, dependence, compliance, cooperation
Androgynyboth masculine and feminine characteristics
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Examples of Brand Personality, Product &Gender
Brand Personality
Volvo Safety & reliability
Nike The Athlete in all of us Levis 501 Dependable, rugged, real & authentic
Bacardi Breezer Outwardly innocent & inwardly
(Cat symbol) naughty
Product and Gender- Coffee & Toothpaste Masculine persona
-Soap & Shampoo Feminine persona
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Personality and colour
Consumers also tend to associate personality factors with
specific colours
In some cases, various products, even brands, associate a
specific colour with personality-like connotations
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Personality-like associations of selected colours Colour
Blue
Yellow
Green
Red
Orange
Brown
White Black
Silver, Gold, platinum
Personality Link Commands respect, authority
Caution, novelty, warmth
Natural, secure, relaxed, livingthings
Exciting, hot, passionate, strong
Affordable, informal, powerful
Informal & relaxed, masculine
Goodness, purity, chastity,
cleanliness, formality Sophistication, power, authority,
mystery
Regal, wealthy, stately
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Self concept Self-concept is the overall image that a person holds of him or herself.
Self-concept emerges out of our impressions about ourselves as well asfrom others impressions of us
Variety of Self-Concepts
- Actual self-image
- Ideal self-image
- Social self-image- Ideal social self-image
- Expected self-image
- Virtual personality or self
Consumers often wish to change themselves to become a different orimproved self by grooming, clothing, cosmetics, jewellery etc
Expression of self is more popular in Western cultur es
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Self ImageSelf-image is the configuration of beliefs related to the self
Actual self-image (or private self): it involves those images that one has
of oneself about which one feels protectivehow consumers see
themselves
The self-consistency motive: doing things that are consistent with
ones own self-image
Ideal self-image: how consumer would like to be
By acquiring products consistent with their ideal self-image,consumers may boost their self-esteem. Self-esteem motive is at work
here.
Social self-image: how we believe other people see us
The social consistency motive is present
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Ideal social self-image: how consumers would like others to see them
The social approval motive is working here: doing things that would
cause others to think highly of them
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Marketing applications of the Self-Concept Consumers tend to protect and defend their self-images
and buy products and services to enhance them
Consumers frequently attempt to preserve, enhance, alter,
or extend their self-images by purchasing products or
services and shopping at stores believed to be consistentwith their relevant self-image and by avoiding products
and stores that are not
In some cases markets can be segmented in terms of
groups within the population that exhibit similar self-images and seek products and services to express that
image