Personal Security Oﬃcer

Qualification Pack

NSQC Approved || Management & Entrepreneurship and Professional Skills Council 1

Personal Security Officer

QP Code: MEP/Q7103

Version: 1.0

NSQF Level: 5

Management & Entrepreneurship and Professional Skills Council || F-04, Plot No. 212, Okhla IndustrialEstate, Phase III

New Delhi -110020

Qualification Pack


ContentsMEP/Q7103: Personal Security Officer 3 ..................................................................................................

Brief Job Description 3 ...................................................................................................................... Applicable National Occupational Standards (NOS) 3 .............................................................................

Compulsory NOS 3 ........................................................................................................................... Qualification Pack (QP) Parameters 3 ..............................................................................................

MEP/N7102: Conform to regulatory and legal requirements governing security tasks 5 ........................ MEP/N7108: Maintain health and safety 9 ............................................................................................... MEP/N7111: Project positive image of self and the organisation 15 ....................................................... MEP/N7112: Perform armed security tasks in accordance with basic security practices 20 ................... MEP/N7113: Observe safety norms while handling firearms 25 .............................................................. MEP/N7114: Dealwithsecuritysituationswarrantinguseoflicensedfirearms 29 ......................................... MEP/N7122: Projectpositiveimageofselfandtheorganization 33 .............................................................. MEP/N7123: Maintain the safety and security of principal 39 ................................................................. MEP/N7124: Maintain personal security awareness and respond to threats 48 ...................................... MEP/N7125: Use physical intervention for personal protection 53 .......................................................... Assessment Guidelines and Weightage 57 .............................................................................................

Assessment Guidelines 57 ............................................................................................................... Assessment Weightage 58 ...............................................................................................................

Acronyms 59 ........................................................................................................................................... Glossary 60 .............................................................................................................................................

Qualification Pack


MEP/Q7103: Personal Security Officer

Brief Job Description

Primary responsibility of a PSO is to protect the principal against possible threats. A PSO is required tooperate within the confines of the assigned tasks and are required to operate alone or as part of a teamboth in armed and unarmed roles.

Personal Attributes

PSOs should be physically fit, mentally alert and willing to take risks. He/ she should be adept in the use offirearms, communication equipment, unarmed combat and in administering of firstaid.

Applicable National Occupational Standards (NOS)

Compulsory NOS:

1. MEP/N7102: Conform to regulatory and legal requirements governing security tasks

2. MEP/N7108: Maintain health and safety

3. MEP/N7111: Project positive image of self and the organisation

4. MEP/N7112: Perform armed security tasks in accordance with basic security practices

5. MEP/N7113: Observe safety norms while handling firearms

6. MEP/N7114: Dealwithsecuritysituationswarrantinguseoflicensedfirearms

7. MEP/N7122: Projectpositiveimageofselfandtheorganization

8. MEP/N7123: Maintain the safety and security of principal

9. MEP/N7124: Maintain personal security awareness and respond to threats

10. MEP/N7125: Use physical intervention for personal protection

Qualification Pack (QP) Parameters

Sector Management

Sub-Sector Security

Occupation Personal Security

Qualification Pack


Country India

NSQF Level 5

Aligned to NCO/ISCO/ISIC Code NCO-2015/5414.0501

Minimum Educational Qualification &Experience

12th Class with 2-3 Years of experience as ArmedGuard

Minimum Level of Education for Trainingin School

Pre-Requisite License or Training1. Training for subjects stipulated in PrivateSecurity Agencies (Regulation) Act 2005 and otherapplicable skills and abilities.2. Holder of valid ArmLicense

Minimum Job Entry Age 24 Years

Last Reviewed On 15/05/2018

Next Review Date 31/03/2022

NSQC Approval Date 09/04/2018

Version 1.0

Reference code on NQR 2015/SEC/MEPSC/00470

NQR Version 1.0

Qualification Pack


MEP/N7102: Conform to regulatory and legal requirements governingsecurity tasks

Description

This unit deals in detail with relation to legal requirements to be conformed while undertaking securitytasks as per standards.

Scope

This unit/task covers the following:

Carry out security duties with in basic legal provisions

Elements and Performance Criteria

Carry out security duties with in basic legal provisionsTo be competent, the user/individual on the job must be able to:PC1. comply with basic legal provisions applicable role and tasksPC2. obtain clarity in case of lack of understandingPC3. take cognisance of offences and report to superiors/ policePC4. cooperate in investigationsPC5. give evidence in court, if required by law

Knowledge and Understanding (KU)

The individual on the job needs to know and understand:

KU1. responsibilities and limitations of assigned role and tasksKU2. concerned personnel to be contacted for necessary clarifications relevant to the type of

information requiredKU3. organisational and legal procedures to be followed in situations having legal implicationsKU4. correct procedures and considerations for reporting and recording of eventsKU5. procedure for co-operating with investigations and relevant authoritiesKU6. difference between legal and illegal activitiesKU7. legal implication of assigned role and tasksKU8. process to lodge complaints and first information report and assistance to others for doing the

sameKU9. method of giving evidence in court

Generic Skills (GS)

User/individual on the job needs to know how to:

Qualification Pack


GS1. document instructions and prepare task lists clearly and accuratelyGS2. write a complaint/statement clearly and accuratelyGS3. prepare security passes accurately and clearlyGS4. record visitor and vehicle arrival and departure clearly and accuratelyGS5. write clearly and accurately at least in one vernacular languageGS6. read and assimilate correctly organizational procedures and instructions, as applicableGS7. read identity papers and passes accuratelyGS8. read signage and notices accuratelyGS9. read documents to interpret them correctly, before signingGS10. speak clearly to communicate effectivelyGS11. ask relevant queries to comprehend instructions correctlyGS12. give clear instructions to co-workersGS13. reply to queries from visitors and guide them accurately and clearlyGS14. raise alarm and warn others clearly, emphatically and accuratelyGS15. make announcements directly to audiences, speak over phone/radio clearly and accuratelyGS16. take decisions pertaining to security and emergency situations that endanger life, property,

health and/or safety in order to avoid or reduce risks, loss and damageGS17. plan activities in order to report on time for briefings and dutyGS18. plan and organize assigned task in order to perform it effectively and efficiently as per

instructionsGS19. ensure guard post is not left until relieved from dutyGS20. work and communicate in a manner such that positive relationships are established with

visitors and other stakeholdersGS21. state the problem and relevant considerations, list and evaluate the possible solution(s) and

select a best possible solution(s) to achieve desired outcomeGS22. identify potential risk and threats and take suitable actions in order to reduce or mitigate

theseGS23. observe people, activities and movements keenly to identify risks and threatsGS24. analyze and evaluate information gathered from observation and experience, to arrive at

most plausible, and accurate interpretations and take appropriate action to reduce risks, lossor damage

Qualification Pack


Assessment Criteria

Assessment Criteria for Outcomes TheoryMarks

PracticalMarks

ProjectMarks

VivaMarks

Carry out security duties with in basic legalprovisions 25 15 - -

PC1. comply with basic legal provisionsapplicable role and tasks 10 5 - -

PC2. obtain clarity in case of lack ofunderstanding 3 2 - -

PC3. take cognisance of offences andreport to superiors/ police 6 4 - -

PC4. cooperate in investigations 4 1 - -

PC5. give evidence in court, if required bylaw 2 3 - -

NOS Total 25 15 - -

Qualification Pack


National Occupational Standards (NOS) Parameters

NOS Code MEP/N7102

NOS Name Conform to regulatory and legal requirements governing security tasks

Sector Management

Sub-Sector Security

Occupation Private Security

NSQF Level 4

Credits TBD

Version 1.0

Last Reviewed Date 27/03/2018


NSQC Clearance Date 09/04/2018

Qualification Pack


MEP/N7108: Maintain health and safety

Description

This unit deals with maintaining personal health & hygiene and following basic workplace safetyrequirements while performing security tasks.

Scope


Maintaining a safe work areaMaintain good personal health, hygiene and habitsRespond to fire accidentsDeal with medical emergencies


Maintain a safe work areaTo be competent, the user/individual on the job must be able to:PC1. carry out tasks to ensure safety of workplace in line with organisational procedures and

within limits of authorityPC2. keep emergency and escape routes free from obstructions, where violation is not

addressable within limits of own authority, report violation to appropriate authority in atimely manner

PC3. wear personal safety gear and clothing as per organisational procedurePC4. check violators of defined safety and security instructions and report violationsPC5. report to superiors and emergency service organisations for assistance in the event of

emergencies Services and Organization: Security team and sub-unit; police and emergencyservices

Maintain good personal health, hygiene and habitsTo be competent, the user/individual on the job must be able to:PC6. perform physical exercises and activities (commensurate with age) regularlyPC7. maintain good personal hygiene and habits as per organisational and professional standardsPC8. maintain own professional standards at work by avoiding alcohol, tobacco,drugs and other

intoxicantsPC9. follow good and safe practices of personal behaviour to guard against sexually transmitted

diseases and HIVRespond to fire accidentsTo be competent, the user/individual on the job must be able to:PC10. identify and report fire hazards in a timely and accurate mannerPC11. carry out fire-fighting in line with organisational training and proceduresPC12. report fire incidents to superiors and emergency service organisations in a timely and

effective manner as per organisation procedures

Qualification Pack


PC13. carry out evacuation of casualty and premises tasks as per organisational procedures, withinlimits of authority

Deal with medical emergenciesTo be competent, the user/individual on the job must be able to:PC14. provide first-aid as relevant to the affliction, condition of the victim and as per laid down

standards and procedures, using available basic first-aid equipment correctly



KU1. organizations procedure relating to safety in the workplaceKU2. details of emergency exit, floor plans, alarm, signage and other safety equipment Devices

and Safety Gears: Sensors & alarms, communication equipment, firefighting equipment,personal safety gears, ladders, chutes, ropes and emergency lighting

KU3. reporting procedure for incidents and emergenciesKU4. details of local emergency services where deployed Details: Location and contact details of

local hospitals, ambulance services, police station, head office, control room, etcKU5. organizations procedure/ guidelines relating to fire safetyKU6. reporting procedure for fire incidents in the organisationKU7. details of evacuation equipment in the organisationKU8. reporting procedure in case of medical emergencies in the organisationKU9. various risks and hazards in the workplace Hazards and Risks: Fire, Electric short circuit;

electric shock and electrocution, Medical emergency, Inflammable & toxic liquid/ gases,Accidents, Flooding, Oil and lubricant spills in the premises, Malfunctioning elevators;escalators; staircase and ladders, Ventilation and suffocation, Improper use of safety gearand non-adherence to safety norms, Hygiene and sanitation

KU10. personal safety equipment and clothing to be used at the workplaceKU11. identify various safety signage and warningsKU12. importance of training and mock drillsKU13. importance of sound health, hygiene and good habitsKU14. the importance and requirements of maintaining physical fitness, personal hygiene and good

habitsKU15. ill-effects of alcohol, tobacco and drugsKU16. the need to safeguard against sexually transmitted diseases and HIVKU17. types of fireKU18. causes of fireKU19. fire alarmsKU20. types of fire-fighting equipment and relevant detailsKU21. fire-fighting procedureKU22. personal safety equipment and clothing to be usedKU23. first-aidKU24. elements of effective communication and its importance

Qualification Pack


Generic Skills (GS)


GS1. documentinstructionsandtasklistsTaskList:Teamcomposition,Detailsofvehicle(s)andconsignment,Route;alternateroutes;halts;trafficconditions,Contactdetailsofconcernedagencies,Timings,Threat/risksinvolved,Reportingprocedure

GS2. documentactivitiesinachronologicalorderGS3. preparesecuritypassesGS4. recordvisitorandvehiclearrivalanddepartureGS5. writeatleastinonevernacularlanguageGS6. readandassimilateorganizationalproceduresandinstructions,asapplicableGS7. readidentitypapersandpassesGS8. readsignagesandnoticesGS9. recognizebadgesofrankGS10. speakclearlyandemphaticallyGS11. comprehendinstructionsandaskrelevantqueriesGS12. giveclearinstructionstoco-workers,ifrequiredGS13. replytoqueriesfromvisitorsandguidethemGS14. askquestionsfromvisitorsGS15. raisealarm/makeannouncement/speakoverphone/radioGS16. takedecisionspertainingtosecurityandemergencysituationsendangering life&propertyandhealth&safetyGS17. reportontimeandtakebriefingGS18. planandorganizeassignedtaskGS19. leaveguardpostoncerelievedGS20. managerelationshipswithvisitorsandstakeholdersGS21. thinkthroughtheproblem,evaluatethepossiblesolution(s)andadoptabest possiblesolution(s)GS22. identifypotentialriskandthreatsandtakesuitableactionsGS23. observepeople,activitiesandmovementskeenlyGS24. analyzeandevaluateinformationgatheredfromobservationandexperience, andtakeappropriateaction

Qualification Pack


Assessment Criteria


PracticalMarks

ProjectMarks

VivaMarks

Maintain a safe work area 6 10 - -

PC1. carry out tasks to ensure safety of workplacein line with organisational procedures and withinlimits of authority

1 2 - -

PC2. keep emergency and escape routes freefrom obstructions, where violation is notaddressable within limits of own authority, reportviolation to appropriate authority in a timelymanner

1 2 - -

PC3. wear personal safety gear and clothing asper organisational procedure 1 3 - -

PC4. check violators of defined safety and securityinstructions and report violations 1 1 - -

PC5. report to superiors and emergency serviceorganisations for assistance in the event ofemergencies Services and Organization: Securityteam and sub-unit; police and emergencyservices

2 2 - -

Maintain good personal health, hygiene and habits 7 11 - -

PC6. perform physical exercises and activities(commensurate with age) regularly 1 2 - -

PC7. maintain good personal hygiene and habitsas per organisational and professional standards 2 3 - -

PC8. maintain own professional standards at workby avoiding alcohol, tobacco,drugs and otherintoxicants

2 3 - -

PC9. follow good and safe practices of personalbehaviour to guard against sexually transmitteddiseases and HIV

2 3 - -

Respond to fire accidents 6 20 - -

PC10. identify and report fire hazards in a timelyand accurate manner 2 9 - -

Qualification Pack



PracticalMarks

ProjectMarks

VivaMarks

PC11. carry out fire-fighting in line withorganisational training and procedures 1 2 - -

PC12. report fire incidents to superiors andemergency service organisations in a timely andeffective manner as per organisation procedures

1 3 - -

PC13. carry out evacuation of casualty andpremises tasks as per organisational procedures,within limits of authority

2 6 - -

Deal with medical emergencies 1 4 - -

PC14. provide first-aid as relevant to the affliction,condition of the victim and as per laid downstandards and procedures, using available basicfirst-aid equipment correctly

1 4 - -

NOS Total 20 45 - -

Qualification Pack



NOS Code MEP/N7108

NOS Name Maintain health and safety

Sector Management

Sub-Sector Security


NSQF Level 4

Credits TBD

Version 1.0




Qualification Pack


MEP/N7111: Project positive image of self and the organisation

Description

This unit deals in detail with a positive image of self and the organisation as per the standards.

Scope

This unit/ task covers the following:

Conform to the organisation's standards of grooming and behaviourExecute tasks as per organisation's standards


Conform to the organisations standards of grooming and behaviourTo be competent, the user/individual on the job must be able to:PC1. maintain good health, personal hygiene & sanitation by following good grooming and

hygiene practicesPC2. maintain a professional appearance by following organisation's standards of grooming and

personal behaviourPC3. abstain from using or being under the influence of intoxicants at work at all times (alcohol,

tobacco and drugs)PC4. wear organisations uniform with name tag correctly and neatlyPC5. wear, carry and use personal protection gear and equipment at all times at work Necessary

equipment: Baton, pen, guards notebook, whistle, torch, clothing as per the weather,communication equipment, if provided

PC6. demonstrate good team work practices at work at all times Good team work practices: offerto assist and provide guidance when team members appear to need support, seek assistancewhen support required, share information openly within limits of authority, do not ridiculeteam members, do no use foul language, communicate politely, etc

PC7. adhere to organisations Meet and Greet Procedure when interacting with others at theworkplace Meet and Greet procedures: alert and vigilant, well-groomed andcourteous,responsive and helpful, respectful and caring towards elderly; women andchildren, communicate politely and firmly, responsible and co-operative

PC8. maintain decorum of the workplace and professional standards by following organisationalstandards with respect to discipline and timeliness

Execute tasks as per organisations standardsTo be competent, the user/individual on the job must be able to:PC9. carry out assigned tasks and duties as per instructions and organisational standardsPC10. maintain confidentiality of information as per organisational and professional standardsPC11. co-operate with team members


Qualification Pack



KU1. importance and elements of organisations work culture and what contributes importance andelements of personal grooming and behaviour to development of work culture

KU2. importance of maintaining good physical fitness and mental robustness and techniques for thesame

KU3. good grooming and hygiene practices to maintain good health, personal hygiene & sanitationKU4. use of communication equipmentKU5. organisation and site structure, layout and other details relevant to safety and security of

these

Generic Skills (GS)




Qualification Pack


Assessment Criteria


PracticalMarks

ProjectMarks

VivaMarks

Conform to the organisations standards of groomingand behaviour 19 28 - -

PC1. maintain good health, personal hygiene &sanitation by following good grooming and hygienepractices

2 3 - -

PC2. maintain a professional appearance byfollowing organisation's standards of grooming andpersonal behaviour

2 4 - -

PC3. abstain from using or being under theinfluence of intoxicants at work at all times (alcohol,tobacco and drugs)

2 3 - -

PC4. wear organisations uniform with name tagcorrectly and neatly 2 5 - -

PC5. wear, carry and use personal protection gearand equipment at all times at work Necessaryequipment: Baton, pen, guards notebook, whistle,torch, clothing as per the weather, communicationequipment, if provided

4 4 - -

PC6. demonstrate good team work practices at workat all times Good team work practices: offer toassist and provide guidance when team membersappear to need support, seek assistance whensupport required, share information openly withinlimits of authority, do not ridicule team members,do no use foul language, communicate politely, etc

2 5 - -

PC7. adhere to organisations Meet and GreetProcedure when interacting with others at theworkplace Meet and Greet procedures: alert andvigilant, well-groomed and courteous,responsiveand helpful, respectful and caring towards elderly;women and children, communicate politely andfirmly, responsible and co-operative

3 2 - -

PC8. maintain decorum of the workplace andprofessional standards by following organisationalstandards with respect to discipline and timeliness

2 2 - -

Execute tasks as per organisations standards 5 7 - -

Qualification Pack



PracticalMarks

ProjectMarks

VivaMarks

PC9. carry out assigned tasks and duties as perinstructions and organisational standards 2 2 - -

PC10. maintain confidentiality of information as perorganisational and professional standards 2 2 - -

PC11. co-operate with team members 1 3 - -

NOS Total 24 35 - -

Qualification Pack



NOS Code MEP/N7111

NOS Name Project positive image of self and the organisation

Sector Management

Sub-Sector Security


NSQF Level 4

Credits TBD

Version 1.0




Qualification Pack


MEP/N7112: Perform armed security tasks in accordance with basicsecurity practices

Description

This unit deals with performance standards to perform escort security duties as per defined standards.

Scope


Carry out assigned armed security tasks


Carry out assigned armed security tasksTo be competent, the user/individual on the job must be able to:PC1. carry out assigned armed security tasks in line with procedures and instructionsPC2. respond and report about risks and threats Risks and Threats: Unauthorised entry and

trespass, Aggressive and drunken behaviour, Loitering and littering, Eve teasing andmolestation, Robbery, theft, pilferage and shoplifting, Violence and assault, Murder andsuicide, Kidnapping, Public demonstration, labour unrest and crowd control, accidents whilehandling weapons

PC3. respond and report about hazards, disasters and emergencies to related organizationsOrganisations dealing with Hazards/Disasters and Emergencies: Police, Fire Department,Ambulance Services

PC4. assist police and other organisations, if requiredPC5. recognise rank/badge of rank in police and militaryPC6. handle licensed firearm responsiblyPC7. identify various firearms in use in public and policePC8. identify improvised explosive devices



KU1. private Security Agencies (Regulation) Act- 2005 and organisational procedures the ArmsAct- 1959

KU2. reporting system within your organisation and workplaceKU3. importance of security for society, institutions and corporateKU4. risks and threats to society and corporateKU5. organisations dealing with security Security Organisations: Armed Forces Army; Navy; Air

Force, Central Armed Police Forces- CISF; CRPF; BSF; RPF, Civil PoliceKU6. organisation of private security sectorKU7. different sub-sectors of private security

Qualification Pack


KU8. role of private security sector Roles: to provide guarding services to society; commerce andindustry, assist law enforcement agencies

KU9. types of hazards/disaster and emergencies Types of hazards and emergencies: Commercialand Industrial Hazards/Disasters and Emergencies, Hazards/Disasters Floods; storms;earthquake; fire incidents; accidents; industrial accidents; building collapse, EmergenciesMedical emergencies; emergencies arising due to disasters; crime; accidents and accidentaldischarge of firearm

KU10. safe handling of licensed fire armKU11. different types of weapons and firearms in use in public and police Weapons and Firearms:

Gun; rifle; pistol; revolver, Bomb; grenade; improvised explosive device; explosive material,Knife; sword; spear; baton; lathi

KU12. improvised explosive devicesKU13. badges of ranks in police and armed forces

Generic Skills (GS)


GS1. document instructions and prepare task lists accurately and clearly Documents: for people,vehicle, material, incident reporting and other forms and formats

GS2. document activities in a chronological orderGS3. prepare security passes accurately and clearlyGS4. record visitor and vehicle arrival and departure accurately and clearlyGS5. write at least in one vernacular languageGS6. read and assimilate correctly organizational procedures and instructions, as applicableGS7. read identity papers and passes accuratelyGS8. read signage and notices accuratelyGS9. read documents to interpret them correctly, before signingGS10. recognize badges of rank of military and police personnel accuratelyGS11. speak clearly to communicate effectivelyGS12. ask relevant queries to comprehend instructionsGS13. give clear instructions to co-workersGS14. reply to queries from visitors and guide them accurately and clearlyGS15. ask relevant questions from visitors in the correct tone of voiceGS16. raise alarm and warn others clearly, emphatically and accuratelyGS17. make announcements directly to audiences, speak over phone/radio clearly and accuratelyGS18. plan and organize assigned task in order to perform it effectively and efficiently as per

instructionsGS19. ensure guard post is not left until relieved from dutyGS20. work and communicate in a manner such that positive relationships are established with

visitors and other stakeholdersGS21. state the problem and relevant considerations, list and evaluate the possible solution(s) and

select a best possible solution(s) to achieve desired outcome

Qualification Pack


GS22. identify potential risk and threats and take suitable actions in order to reduce or mitigatethese

GS23. observe people, activities and movements keenly to identify risks and threatsGS24. analyze and evaluate information gathered from observation and experience, to arrive at


Qualification Pack


Assessment Criteria


PracticalMarks

ProjectMarks

VivaMarks

Carry out assigned armed security tasks 15 20 - -

PC1. carry out assigned armed security tasks inline with procedures and instructions 3 2 - -

PC2. respond and report about risks and threatsRisks and Threats: Unauthorised entry andtrespass, Aggressive and drunken behaviour,Loitering and littering, Eve teasing andmolestation, Robbery, theft, pilferage andshoplifting, Violence and assault, Murder andsuicide, Kidnapping, Public demonstration, labourunrest and crowd control, accidents whilehandling weapons

2 2 - -

PC3. respond and report about hazards, disastersand emergencies to related organizationsOrganisations dealing with Hazards/Disasters andEmergencies: Police, Fire Department, AmbulanceServices

2 2 - -

PC4. assist police and other organisations, ifrequired 1 2 - -

PC5. recognise rank/badge of rank in police andmilitary 1 2 - -

PC6. handle licensed firearm responsibly 3 5 - -

PC7. identify various firearms in use in public andpolice 1 2 - -

PC8. identify improvised explosive devices 2 3 - -

NOS Total 15 20 - -

Qualification Pack



NOS Code MEP/N7112

NOS Name Perform armed security tasks in accordance with basic securitypractices

Sector Management

Sub-Sector Security


NSQF Level 4

Credits TBD

Version 1.0




Qualification Pack


MEP/N7113: Observe safety norms while handling firearms

Description

Observingsafetynormswhilehandlingfirearms.

Scope


Observe safety normsHandle firearms safely

Elements and Performance CriteriaObservesafety normswhile handlingfirearmsTo be competent, the user/individual on the job must be able to:PC1. followsafetyprocedureswithregardtofirearmsPC2. insistoncolleaguesandsubordinatesadheringtosafetyprocedures.PC3. ensuresecurityandsafetyoffirearminstorageandduringcarriagePC4. handlemisfirescorrectlyPC5. maintainfirearmbeforeandafteritsusePC6. ensuredocumentsrelatedtofirearmarecompleteandupdatedPC7. reportinadequacies/incidentstosuperiorPC8. identifyillegal/defective/modifiedfirearmorammunitionPC9. receiverequisitetrainingbeforeusingafirearmPC10. followsafetyprocedureswithregardtofirearms.Safetyprocedureswithregardtofirearms:Acquaintyourselfwiththemechanicalandoperatingcharacteristicsofthefirearm,Learntooperateafirearmunderthesupervisionofatrainer,Donotmodifyafirearmorrepairityourself,Donotonlyrelyonthefirearmssafetymechanism,Alwaysassume

thatafirearmisloaded,Beforehandingoverafirearmorreceivingitfromsomeonealwaysinspectitschambertoconfirmthatitisunloaded,Donotgiveafirearmtochildren,untrainedpersonsorsomeonewhoisnotauthorizedtohandleit,Alwaysunloadafirearmwhilenotinuse,Alwayskeepthebarrelofthefirearmpointedinasafedirection,Donotcoverthemuzzleofthefirearmwithyourhandsorrestitonthefootoragainstyourbody,Keepthesafetycatchonatalltimestomakeafirearmsafe,Donotplaywiththetriggerofthefirearm,Donothangaloadedfirearmbyitsslingorkeepitataplacewhereitisliabletoslipandfall,Alwaysusecorrectandauthorizedammunition,Donotusemisfiredordamagedammunition,Beforeusingafirearmensurethatitsbarrelisfreefromobstruction,Donotusefirearmwhileundertheinfluenceofalcohol/intoxicants,Donotusefirearmforcelebratoryfiring,Usefirearmwithdueprecautionincrowdedplacesand avoidcollateraldamage,Handlemisfireswithdueprecaution.

PC11. avoidcollateraldamagewhileusingafirearmPC12. usefirearmeffectivelyPC13. handlemisfirescorrectly Precautiontobetakenfordealingwithmisfire:Keepthebarrelpointedinasafedirection,waitforfiveseconds,Openthebreechandremovethemisfiredammunition,ReloadfirearmandresumefiringPC14. reportinadequacies/incidentstosuperior



KU1. organisationalprocedureregardingsafehandling,useandstorageoffirearm andammunitionKU2. basicdocumentsregardingfirearmsandammunitionKU3. reportingofinadequacies/incidentstosuperiorKU4. themechanicalandoperatingcharacteristicsofthefirearmKU5. typeandcharacteristicsofammunitionKU6. regularmaintenanceoffirearm

Generic Skills (GS)


GS1. documentinstructionsandtasklistsGS2. writeacomplaint/statementGS3. preparesecuritypassesGS4. recordvisitorandvehiclearrivalanddepartureGS5. writeatleastinonevernacularlanguageGS6. readandassimilateorganizationalproceduresandinstructions,asapplicableGS7. readidentitypapersandpassesGS8. readsignagesandnoticesGS9. readdocumentsbeforesigning

Qualification Pack


GS10. speakclearlyandemphaticallyGS11. comprehendinstructionsandaskrelevantqueriesGS12. giveclearinstructionstoco-workers,ifrequiredGS13. replytoqueriesfrominvestigatorsGS14. raisealarm/makeannouncement/speakoverphone/radioGS15. takedecisionsregardingsecurityandemergencysituationsinlinewithlegal provisionsGS16. reportontimeandtakebriefingGS17. planandorganizeassignedtaskGS18. leavepostoncerelievedGS19. managerelationshipswithvisitorsandstakeholdersGS20. thinkthroughtheproblem,evaluatethepossiblesolution(s)andadoptabestpossiblesolution(s)GS21. identifypotentialriskandthreatsandtakesuitableactionsasperlegal provisionsGS22. observepeople,activitiesandmovementskeenlyGS23. analyzeandevaluateinformationgatheredfromobservationandexperience

andtakeappropriateactionGS24. analyze and evaluate information gathered from observation and experience, to arrive at


Qualification Pack


Assessment Criteria


PracticalMarks

ProjectMarks

VivaMarks

Observesafety normswhile handlingfirearms 25 30 - -

PC1. followsafetyprocedureswithregardtofirearms 1 2 - -

PC2. insistoncolleaguesandsubordinatesadheringtosafetyprocedures. 1 3 - -

PC3. ensuresecurityandsafetyoffirearminstorageandduringcarriage 1 2 - -

PC4. handlemisfirescorrectly 2 2 - -

PC5. maintainfirearmbeforeandafteritsuse 2 2 - -

PC6. ensuredocumentsrelatedtofirearmarecompleteandupdated 2 2 - -

PC7. reportinadequacies/incidentstosuperior 3 1 - -

PC8. identifyillegal/defective/modifiedfirearmorammunition 2 2 - -

PC9. receiverequisitetrainingbeforeusingafirearm 2 2 - -

PC10. followsafetyprocedureswithregardtofirearms.Safetyprocedureswithregardtofirearms:Acquaintyourselfwiththemechanicalandoperatingcharacteristicsofthefirearm,Learntooperateafirearmunderthesupervisionofatrainer,Donotmodifyafirearmorrepairityourself,Donotonlyrelyonthefirearmssafetymechanism,Alwaysassumethatafirearmisloaded,Beforehandingoverafirearmorreceivingitfromsomeonealwaysinspectitschambertoconfirmthatitisunloaded,Donotgiveafirearmtochildren,untrainedpersonsorsomeonewhoisnotauthorizedtohandleit,Alwaysunloadafirearmwhilenotinuse,Alwayskeepthebarrelofthefirearmpointedinasafedirection,Donotcoverthemuzzleofthefirearmwithyourhandsorrestitonthefootoragainstyourbody,Keepthesafetycatchonatalltimestomakeafirearmsafe,Donotplaywiththetriggerofthefirearm,Donothangaloadedfirearmbyitsslingorkeepitataplacewhereitisliabletoslipandfall,Alwaysusecorrectandauthorizedammunition,Donotusemisfiredordamagedammunition,Beforeusingafirearmensurethatitsbarrelisfreefromobstruction,Donotusefirearmwhileundertheinfluenceofalcohol/intoxicants,Donotusefirearmforcelebratoryfiring,Usefirearmwithdueprecautionincrowdedplacesand avoidcollateraldamage,Handlemisfireswithdueprecaution.

2 2 - -

PC11. avoidcollateraldamagewhileusingafirearm 2 2 - -

PC12. usefirearmeffectively 1 3 - -

PC13. handlemisfirescorrectly Precautiontobetakenfordealingwithmisfire:Keepthebarrelpointedinasafedirection,waitforfiveseconds,Openthebreechandremovethemisfiredammunition,Reloadfirearmandresumefiring 2 2 - -

PC14. reportinadequacies/incidentstosuperior 2 3 - -

NOS Total 25 30 - -

Qualification Pack



NOS Code MEP/N7113

NOS Name Observe safety norms while handling firearms

Sector Management

Sub-Sector Security


NSQF Level 4

Credits TBD

Version 1.0




Qualification Pack


MEP/N7114: Dealwithsecuritysituationswarrantinguseoflicensedfirearms

Description

Dealingwithsecuritysituationswarrantinguseoflicensedfirearmswhileondutyasper specifiedstandards.

Scope


Assess a security situation correctlyUse firearm effectively


Dealwith security situations warrantinguse oflicensed firearmsTo be competent, the user/individual on the job must be able to:PC1. anticipatethreat/riskstolifeandpropertyPC2. assesssecuritysituationswarrantinguseoffirearmsPC3. informsuperiorsaboutdevelopingsecuritysituationPC4. maintainasafedistancefromthemiscreants/crowd/mobPC5. identifyindividual(s)endangeringlifeandpropertyPC6. loadfirearmPC7. takesuitablecoverPC8. warnindividuals/miscreantsendangeringlifeandpropertyPC9. takeaimandfireasperlaiddownproceduresPC10. avoidcollateraldamagePC11. maintainsafetyofselfandothersPC12. reporttosuperiorsPC13. recordincidentPC14. preserveevidence



KU1. relevantlegislation/regulationsandorganizationalproceduresrelatedtouse offirearmswhileperformingguardingduties RelevantLegislation/Regulations:TheIndianPenalCode,1860.Righttoselfdefenceandproperty,TheCodeofCriminalProcedure,1973,Powertoseize offensiveweapons,Lodgingofcomplaintandfirstinformationreport

KU2. limitsofyourroleandresponsibilityKU3. possiblethreat/riskstolifeandpropertyintheassignedpremisesKU4. layoutandroutineofthepremisesKU5. characteristicsoftheArmsAct1959TheArmsAct,1959:Powertodemandproductionoflicense,Arrestofpersonsconveyingarmsundersuspiciouscircumstances,Depositofarmsonceasingtobelawful,SeizureanddetentionunderordersoftheCentral

Government, OffencesandpenaltiesKU6. characteristicsoffirearmanditsammunitionKU7. safetyprocedurewithregardtofirearmKU8. modusoperandiofcriminals/miscreantsagainstlifeandpropertyKU9. effectiveuseoffirearmsFirearms:Muzzle-loadingshotguns,Single/doublebarrelbreechloading,shotguns,Rifles,Revolvers,PistolsKU10. LicensingrequirementsforfirearmsLicensingrequirements:Firearmsandammunitionforwhichgovernmenthasissuedlicenseforprocurement,useandcarriage

Generic Skills (GS)

Qualification Pack



GS1. documentinstructionsandtasklistsGS2. documentactivitiesinachronologicalorderGS3. preparesecuritypassesGS4. recordvisitorandvehiclearrivalanddepartureGS5. writeatleastinonevernacularlanguageGS6. readandassimilateorganizationalproceduresandinstructions,asapplicableGS7. readidentitypapersandpassesGS8. readsignagesandnoticesGS9. recognizebadgesofrankGS10. speakclearlyandemphaticallyGS11. comprehendinstructionsandaskrelevantqueriesGS12. giveclearinstructionstoco-workers,ifrequiredGS13. replytoqueriesfromvisitorsandguidethemGS14. askquestionsfromvisitorsGS15. raisealarm/makeannouncement/speakoverphone/radioGS16. takedecisionspertainingtosecurityandemergencysituationsendangering

life&propertyandhealth&safetyGS17. reportontimeandtakebriefingGS18. planandorganizeassignedtaskGS19. leaveguardpostoncerelievedGS20. managerelationshipswithvisitorsandstakeholdersGS21. thinkthroughtheproblem,evaluatethepossiblesolution(s)andadoptabest possiblesolution(s)GS22. identifypotentialriskandthreatsandtakesuitableactionsGS23. observepeople,activitiesandmovementskeenlyGS24. analyzeandevaluateinformationgatheredfromobservationandexperience,

andtakeappropriateaction

Qualification Pack


Assessment Criteria


PracticalMarks

ProjectMarks

VivaMarks

Dealwith security situations warrantinguse oflicensedfirearms 25 30 - -

PC1. anticipatethreat/riskstolifeandproperty 2 2 - -

PC2. assesssecuritysituationswarrantinguseoffirearms 2 2 - -

PC3. informsuperiorsaboutdevelopingsecuritysituation 2 2 - -

PC4.maintainasafedistancefromthemiscreants/crowd/mob 1 3 - -

PC5. identifyindividual(s)endangeringlifeandproperty 2 2 - -

PC6. loadfirearm 2 2 - -

PC7. takesuitablecover 2 2 - -

PC8.warnindividuals/miscreantsendangeringlifeandproperty 2 2 - -

PC9. takeaimandfireasperlaiddownprocedures 2 2 - -

PC10. avoidcollateraldamage 1 3 - -

PC11. maintainsafetyofselfandothers 1 3 - -

PC12. reporttosuperiors 2 2 - -

PC13. recordincident 2 2 - -

PC14. preserveevidence 2 1 - -

NOS Total 25 30 - -

Qualification Pack



NOS Code MEP/N7114

NOS Name Dealwithsecuritysituationswarrantinguseoflicensedfirearms

Sector Management

Sub-Sector Security


NSQF Level 4

Credits TBD

Version 1.0




Qualification Pack


MEP/N7122: Projectpositiveimageofselfandtheorganization

Description

This unit deals in detail with the requirement for carrying out tasks in line with basic security practices.

Scope


Identify likely threats and risks to principalCarry out close protection tasks


Identify likely threats and risks to principalTo be competent, the user/individual on the job must be able to:PC1. familiarize with the background, habitat, routine and vulnerabilities of the principalPC2. identify likely threats and risksThreads and Risks: Surveillance on principal by inimical

elements Assault - physical; verbal; direct; indirect, Mobbing, Stalking and trailing,Kidnapping, Assassination

PC3. prepare to protect principal against likely threats and risksPC4. carry out periodic review of the situationPC5. maintain security and confidentialityCarry out close protection tasksTo be competent, the user/individual on the job must be able to:PC6. identify likely threats and risksPC7. recommend resources requiredResources: Personal protection equipment, Specialist

equipment, Communication equipment, Vehicles, Safe areas, Weapon & ammunitionPC8. draw a close protection plan covering various security situationsPC9. sanitize venue/ location related to principal based on availability of resourcesPC10. establish a communication protocolCommunication Protocol with the following: Principal,

Support staff, Designated superior, Security personnel, Supporting agenciesPC11. co-ordinate with supporting agencies and stakeholdersSecurity Agencies: Police; Ambulance

and hospitals; Repair services; Own headquarters; Designated superiorStakeholders: Familymembers of the principal; Support staff including office/ personal staff and driver;Acquaintances of the principal; Security personnel; Designated superior

PC12. maintain the security and confidentiality of informationConfidentiality of Information:Personal details of the principal and habits (Routine; Official and private schedules; Contactsand acquaintances; Residence and workplace - location and threats), Threats/ risks toprincipal Travel plan; itinerary; protection details; schedules & changes; timings; routes;halts and means of transportation, Contact details of supporting agencies

PC13. brief the principal on threats and risksPC14. recommend modifications to the principals routinePC15. maintain security and safety of principal, self and others

Qualification Pack


PC16. record and report details/events related to operations



KU1. relevant legislation, regulations and organizational guidelines related to close protectionKU2. threats, vulnerabilities and risks associated with the principalKU3. existing protection arrangementsProtection Requirements: Access control, Screening and

search, Static protection, Protection in transit, Protection during public appearanceKU4. existing communication protocolKU5. use of communication systemsKU6. capabilities and limitations of available resourcesKU7. limits of role with regard to close protectionKU8. contact details of the supporting agencies and stakeholdersKU9. reporting and recording protocols and formatsKU10. knowledge about the principalKU11. threat and risk assessmentKU12. details of close protection planKU13. close protection techniquesKU14. effective use of firearmKU15. use of unarmed combat skillsKU16. administering of first-aidKU17. use of communication equipmentKU18. use of personal protection equipment

Generic Skills (GS)



GS2. documentactivitiesinachronologicalorderGS3. preparesecuritypassesGS4. recordvisitorandvehiclearrivalanddepartureGS5. writeatleastinonevernacularlanguageGS6. readandassimilateorganizationalproceduresandinstructions,asapplicableGS7. readidentitypapersandpassesGS8. readsignagesandnoticesGS9. recognizebadgesofrankGS10. speakclearlyandemphaticallyGS11. comprehendinstructionsandaskrelevantqueriesGS12. giveclearinstructionstoco-workers,ifrequiredGS13. replytoqueriesfromvisitorsandguidethemGS14. askquestionsfromvisitorsGS15. raisealarm/makeannouncement/speakoverphone/radioGS16. takedecisionspertainingtosecurityandemergencysituationsendangering life&propertyandhealth&safetyGS17. reportontimeandtakebriefingGS18. planandorganizeassignedtaskGS19. leaveguardpostoncerelievedGS20. managerelationshipswithvisitorsandstakeholdersGS21. thinkthroughtheproblem,evaluatethepossiblesolution(s)andadoptabest possiblesolution(s)GS22. identifypotentialriskandthreatsandtakesuitableactionsGS23. observepeople,activitiesandmovementskeenly

Qualification Pack


GS24. analyzeandevaluateinformationgatheredfromobservationandexperience, andtakeappropriateaction

Qualification Pack


Assessment Criteria


PracticalMarks

ProjectMarks

VivaMarks

Identify likely threats and risks to principal 25 25 - -

PC1. familiarize with the background, habitat,routine and vulnerabilities of the principal 5 5 - -

PC2. identify likely threats and risksThreads andRisks: Surveillance on principal by inimical elementsAssault - physical; verbal; direct; indirect, Mobbing,Stalking and trailing, Kidnapping, Assassination

5 5 - -

PC3. prepare to protect principal against likelythreats and risks 10 10 - -

PC4. carry out periodic review of the situation 5 5 - -

PC5. maintain security and confidentiality - - - -

Carry out close protection tasks 25 25 - -

PC6. identify likely threats and risks - - - -

PC7. recommend resources requiredResources:Personal protection equipment, Specialistequipment, Communication equipment, Vehicles,Safe areas, Weapon & ammunition

- - - -

PC8. draw a close protection plan covering varioussecurity situations - - - -

PC9. sanitize venue/ location related to principalbased on availability of resources 10 10 - -

PC10. establish a communicationprotocolCommunication Protocol with the following:Principal, Support staff, Designated superior,Security personnel, Supporting agencies

5 5 - -

PC11. co-ordinate with supporting agencies andstakeholdersSecurity Agencies: Police; Ambulanceand hospitals; Repair services; Own headquarters;Designated superiorStakeholders: Family membersof the principal; Support staff including office/personal staff and driver; Acquaintances of theprincipal; Security personnel; Designated superior

- - - -

Qualification Pack



PracticalMarks

ProjectMarks

VivaMarks

PC12. maintain the security and confidentiality ofinformationConfidentiality of Information: Personaldetails of the principal and habits (Routine; Officialand private schedules; Contacts and acquaintances;Residence and workplace - location and threats),Threats/ risks to principal Travel plan; itinerary;protection details; schedules & changes; timings;routes; halts and means of transportation, Contactdetails of supporting agencies

- - - -

PC13. brief the principal on threats and risks - - - -

PC14. recommend modifications to the principalsroutine - - - -

PC15. maintain security and safety of principal, selfand others 5 5 - -

PC16. record and report details/events related tooperations 5 5 - -

NOS Total 50 50 - -

Qualification Pack



NOS Code MEP/N7122

NOS Name Projectpositiveimageofselfandtheorganization

Sector Management

Sub-Sector Security


NSQF Level 5

Credits TBD

Version 1.0




Qualification Pack


MEP/N7123: Maintain the safety and security of principal

Description

This unit deals in detail with relation to legal requirements to be conformed while undertaking securitytasks as per standards.

Scope


Prepare for maintenance of the safety and security of principalMaintain the safety and security of principal while at residence/workplaceMaintain the safety and security of principal while on footMaintain the safety and security of principal while in transitRespond to incidents affecting the safety and security of principal


Prepare for maintenance of the safety and security of principalTo be competent, the user/individual on the job must be able to:PC1. prepare to protect the principal covering likely threats and risks Threats and Risks:

Surveillance on principal by inimical elements, Assault -physical; verbal; direct; indirect,Mobbing, Stalking and trailing, Kidnapping,Assassination

PC2. maintain security and confidentiality of the plan and information regarding your principalConfidentiality of Information: Personal details of the principal and habitsRoutine, Official andprivate schedules, Contacts and acquaintances, Residence and workplace - location andthreats, Threats/risks to principal, Travel plan; itinerary; protection details; schedules &changes; timings; routes; halts and means of transportation, Contact details of supportingagencies

PC3. summarize the itinerary details of the principalPC4. summarize designated role and responsibilitiesPC5. advise on the nature and type of close protection detailPC6. maintain situational awareness; monitor and assess security situation continuouslyPC7. search and sanitize venue/location to be used by principal, if so taskedPC8. maintain effective communication with principal, security detail and stakeholders

Stakeholders: Family members of the principal, Support staff including office/personal staffand driver, Acquaintances of the principal, Security personnel, Designated superior

PC9. use appropriate personal protection equipment, weapon & ammunition and communicationequipment

PC10. give clear and concise instructions to principal and team membersPC11. scan area of responsibility to locate potential threatsPC12. keep principal in visual contactPC13. cover principal effectivelyPC14. maintain security of principal, self and others

Qualification Pack


PC15. take active/passive actions to protect principalPC16. remove principal from the situation before it gets out of controlPC17. be prepared to deal with secondary incident/attempt on principalPC18. respond to emergencies concerning the principalPC19. follow communication protocolCommunication Protocol with the following: Principal, Support

staff, Designated superior, Security personnel, Supporting agenciesPC20. record and report details/events related to operationsMaintain the safety and security of principal while at residence/workplaceTo be competent, the user/individual on the job must be able to:PC21. familiarise with the layout and approaches to residence/workplace of principalPC22. gauge the likely threats to the principal while at home or at the workplacePC23. implement counter measures against likely threatsMaintain the safety and security of principal while on footTo be competent, the user/individual on the job must be able to:PC24. organise close protection detail into relevant foot escort formation to protect principalPC25. prevent people getting too close to principalPC26. negotiate hazards in a way that maintains safety and security of the principalMaintain the safety and security of principal while in transitTo be competent, the user/individual on the job must be able to:PC27. scan principals luggage and maintain its securityPC28. search principals vehicle for suspicious objects/fittingsPC29. ensure lining up of vehicle(s) as per the planPC30. ensure quick embussing/debussing by principalPC31. ensure vehicles doors and windows are secured properlyPC32. ensure principal and security detail occupy designated seats/berthsRespond to incidents affecting the safety and security of principalTo be competent, the user/individual on the job must be able to:PC33. anticipate a threat/riskPC34. locate the source of threat/riskPC35. alert close protection detail on threat/riskPC36. co-ordinate with other team membersPC37. act within primary responsibility of assigned rolePC38. give clear instructions to the principalPC39. move principal away from the threat/riskPC40. be prepared to deal with secondary incident/attack on principalPC41. maintain safety of principal, self and othersPC42. administer first-aid to principal and arrange evacuation, if neededPC43. use firearm as a last resortPC44. minimize collateral damagePC45. inform and seek help from supporting agenciesSupporting Agencies: Police, Ambulance and

hospitals, Repair services, Own headquarters, Designated superior

Qualification Pack




KU1. relevant legislation/regulations/organizational guidelinesKU2. instructions on carriage of firearms in designated areas/premisesKU3. threats, vulnerabilities and risks associated with principalKU4. routine and behaviour of the principalKU5. close protection plan to cover principal in various security situations Protection

Requirements: Access control, Screening and search, Venue/location sanitization, ProvideProtection during public appearancestatic protection, Protection while in transit

KU6. details of the protection detailKU7. communication protocolKU8. limits of designated role and responsibility Responsibility: Cover the principal, Evacuate the

principal Active response- retaliate and neutralize threat, Passive response - deter anddisengage from situation

KU9. contact details of the supporting agencies and stakeholdersKU10. reporting and recording protocol and formatsKU11. principals habits, routine and behaviourKU12. threat and risk to principalKU13. formulation of a close protection plan Close Protection Detail: Single/multiple guard,

Armed/unarmed/mixed guards, On foot/vehicle-borne guardsKU14. close protection formationsKU15. use of firearmsKU16. use of unarmed combatKU17. use of communication systemsKU18. use of personal protection equipmentKU19. capabilities and limitations of available resources Resources: Personal protection equipment,

Specialist equipment,Communication equipment, Protected vehicles, Safe areas, Weapon &ammunition

Generic Skills (GS)



GS2. documentactivitiesinachronologicalorderGS3. preparesecuritypassesGS4. recordvisitorandvehiclearrivalanddepartureGS5. writeatleastinonevernacularlanguageGS6. readandassimilateorganizationalproceduresandinstructions,asapplicableGS7. readidentitypapersandpassesGS8. readsignagesandnoticesGS9. recognizebadgesofrankGS10. speakclearlyandemphaticallyGS11. comprehendinstructionsandaskrelevantqueriesGS12. giveclearinstructionstoco-workers,ifrequiredGS13. replytoqueriesfromvisitorsandguidethemGS14. askquestionsfromvisitorsGS15. raisealarm/makeannouncement/speakoverphone/radio

Qualification Pack


GS16. takedecisionspertainingtosecurityandemergencysituationsendangering life&propertyandhealth&safetyGS17. reportontimeandtakebriefingGS18. planandorganizeassignedtaskGS19. leaveguardpostoncerelievedGS20. managerelationshipswithvisitorsandstakeholdersGS21. thinkthroughtheproblem,evaluatethepossiblesolution(s)andadoptabest possiblesolution(s)GS22. identifypotentialriskandthreatsandtakesuitableactionsGS23. observepeople,activitiesandmovementskeenlyGS24. analyzeandevaluateinformationgatheredfromobservationandexperience, andtakeappropriateaction

Qualification Pack


Assessment Criteria


PracticalMarks

ProjectMarks

VivaMarks

Prepare for maintenance of the safety and security ofprincipal 75 65 - -

PC1. prepare to protect the principal covering likelythreats and risks Threats and Risks: Surveillance onprincipal by inimical elements, Assault -physical;verbal; direct; indirect, Mobbing, Stalking andtrailing, Kidnapping,Assassination

5 5 - -

PC2. maintain security and confidentiality of theplan and information regarding your principalConfidentiality of Information: Personal details ofthe principal and habitsRoutine, Official and privateschedules, Contacts and acquaintances, Residenceand workplace - location and threats, Threats/risksto principal, Travel plan; itinerary; protectiondetails; schedules & changes; timings; routes; haltsand means of transportation, Contact details ofsupporting agencies

3 2 - -

PC3. summarize the itinerary details of the principal 2 3 - -

PC4. summarize designated role andresponsibilities 6 4 - -

PC5. advise on the nature and type of closeprotection detail 6 4 - -

PC6. maintain situational awareness; monitor andassess security situation continuously 6 4 - -

PC7. search and sanitize venue/location to be usedby principal, if so tasked 3 2 - -

PC8. maintain effective communication withprincipal, security detail and stakeholdersStakeholders: Family members of the principal,Support staff including office/personal staff anddriver, Acquaintances of the principal, Securitypersonnel, Designated superior

4 6 - -

PC9. use appropriate personal protectionequipment, weapon & ammunition andcommunication equipment

4 6 - -

Qualification Pack



PracticalMarks

ProjectMarks

VivaMarks

PC10. give clear and concise instructions toprincipal and team members 4 6 - -

PC11. scan area of responsibility to locate potentialthreats 2 3 - -

PC12. keep principal in visual contact 6 4 - -

PC13. cover principal effectively 6 4 - -

PC14. maintain security of principal, self and others 2 3 - -

PC15. take active/passive actions to protectprincipal 3 2 - -

PC16. remove principal from the situation before itgets out of control 3 2 - -

PC17. be prepared to deal with secondaryincident/attempt on principal 10 5 - -

PC18. respond to emergencies concerning theprincipal - - - -

PC19. follow communicationprotocolCommunication Protocol with the following:Principal, Support staff, Designated superior,Security personnel, Supporting agencies

- - - -

PC20. record and report details/events related tooperations - - - -

Maintain the safety and security of principal while atresidence/workplace - - - -

PC21. familiarise with the layout and approaches toresidence/workplace of principal - - - -

PC22. gauge the likely threats to the principal whileat home or at the workplace - - - -

PC23. implement counter measures against likelythreats - - - -

Maintain the safety and security of principal while onfoot - - - -

Qualification Pack



PracticalMarks

ProjectMarks

VivaMarks

PC24. organise close protection detail into relevantfoot escort formation to protect principal - - - -

PC25. prevent people getting too close to principal - - - -

PC26. negotiate hazards in a way that maintainssafety and security of the principal - - - -

Maintain the safety and security of principal while intransit - - - -

PC27. scan principals luggage and maintain itssecurity - - - -

PC28. search principals vehicle for suspiciousobjects/fittings - - - -

PC29. ensure lining up of vehicle(s) as per the plan - - - -

PC30. ensure quick embussing/debussing byprincipal - - - -

PC31. ensure vehicles doors and windows aresecured properly - - - -

PC32. ensure principal and security detail occupydesignated seats/berths - - - -

Respond to incidents affecting the safety and securityof principal - - - -

PC33. anticipate a threat/risk - - - -

PC34. locate the source of threat/risk - - - -

PC35. alert close protection detail on threat/risk - - - -

PC36. co-ordinate with other team members - - - -

PC37. act within primary responsibility of assignedrole - - - -

PC38. give clear instructions to the principal - - - -

PC39. move principal away from the threat/risk - - - -

PC40. be prepared to deal with secondaryincident/attack on principal - - - -

Qualification Pack



PracticalMarks

ProjectMarks

VivaMarks

PC41. maintain safety of principal, self and others - - - -

PC42. administer first-aid to principal and arrangeevacuation, if needed - - - -

PC43. use firearm as a last resort - - - -

PC44. minimize collateral damage - - - -

PC45. inform and seek help from supportingagenciesSupporting Agencies: Police, Ambulanceand hospitals, Repair services, Own headquarters,Designated superior

- - - -

NOS Total 75 65 - -

Qualification Pack



NOS Code MEP/N7123

NOS Name Maintain the safety and security of principal

Sector Management

Sub-Sector Security


NSQF Level 5

Credits TBD

Version 1.0




Qualification Pack


MEP/N7124: Maintain personal security awareness and respond to threats

Description

This unit deals in detail with the requirement for providing security to people, property and premises asper the standards.

Scope

This unit/ task covers the following:

Maintain personal security awarenessRespond to threats to principal


Maintain personal security awarenessTo be competent, the user/individual on the job must be able to:PC1. identify the close protection planPC2. maintain constant environmental and situational awareness Environmental and situational

awareness: Progress of schedule and associated protection plan, attempts by adversaries tomount surveillance on principal, Security instructions to deal with security situations

PC3. minimise patterns and habits to avoid predictabilityPC4. control information and its disseminationPC5. detect attempts to mount surveillance on principal by adversaryPC6. disrupt surveillancePC7. respond to and report detected surveillance attempts Surveillance Threats: Principal under

covert observation, Trailing/ stalking of principal while in transit, Infiltration of a mole intoprincipals staff and security Employing technical means to eavesdrop; record conversationand capture images

Respond to threats to principalTo be competent, the user/individual on the job must be able to:PC8. use physical intervention techniques to protect principal Physical intervention: Protecting

principal against a threat, use of unarmed combat, use of firearms, Overpowering/neutralizing a threat

PC9. maintain the security and confidentiality of informationPC10. give clear and concise instructions to the principal and team membersPC11. maintain safety of principal, self and team membersPC12. take in to account medical condition of the principalPC13. respond to a secondary threat



Qualification Pack


KU1. relevant legislation, regulations and organizational guidelinesKU2. instructions on carriage of firearms in designated areas/ premisesKU3. maintenance of security and confidentiality of informationKU4. protocol for responding to a detected surveillance attemptKU5. actions to be taken to deal with security situationsKU6. threats, vulnerabilities and risks associated with principalKU7. close protection plan to cover principalKU8. contact details of the supporting agencies and stakeholdersKU9. reporting and recording protocol and formatsKU10. methods to identify surveillance attemptsKU11. use of personal protection and communication equipmentKU12. capabilities and limitations of available equipmentKU13. use of signals, commands and instructions by team membersKU14. sources and nature of potential threats to principal Potential Threats: Surveillance by inimical

elements, Assault - physical; verbal; direct; indirect,Mobbing, Stalking and trailing,Kidnapping, Assassination

KU15. signs of potential attack on principal (body language and suspicious behavior)KU16. recognise actual and potential weapons

Generic Skills (GS)




Qualification Pack


Assessment Criteria


PracticalMarks

ProjectMarks

VivaMarks

Maintain personal security awareness - - - -

PC1. identify the close protection plan - - - -

PC2. maintain constant environmental andsituational awareness Environmental andsituational awareness: Progress of schedule andassociated protection plan, attempts byadversaries to mount surveillance on principal,Security instructions to deal with securitysituations

- - - -

PC3. minimise patterns and habits to avoidpredictability - - - -

PC4. control information and its dissemination - - - -

PC5. detect attempts to mount surveillance onprincipal by adversary - - - -

PC6. disrupt surveillance - - - -

PC7. respond to and report detected surveillanceattempts Surveillance Threats: Principal undercovert observation, Trailing/ stalking of principalwhile in transit, Infiltration of a mole intoprincipals staff and security Employing technicalmeans to eavesdrop; record conversation andcapture images

- - - -

Respond to threats to principal 20 20 - -

PC8. use physical intervention techniques toprotect principal Physical intervention: Protectingprincipal against a threat, use of unarmedcombat, use of firearms, Overpowering/neutralizing a threat

8 7 - -

PC9. maintain the security and confidentiality ofinformation 2 3 - -

PC10. give clear and concise instructions to theprincipal and team members 5 5 - -

Qualification Pack



PracticalMarks

ProjectMarks

VivaMarks

PC11. maintain safety of principal, self and teammembers 3 2 - -

PC12. take in to account medical condition of theprincipal 2 3 - -

PC13. respond to a secondary threat - - - -

NOS Total 20 20 - -

Qualification Pack



NOS Code MEP/N7124

NOS Name Maintain personal security awareness and respond to threats

Sector Management

Sub-Sector Security


NSQF Level 5

Credits TBD

Version 1.0




Qualification Pack


MEP/N7125: Use physical intervention for personal protection

Description

This unit deals in detail with carrying out access control to the assigned premises, manually or assisted byequipment in line with organisational procedures and guidelines

Scope


Use physical intervention to protect the principalRespond to medical crises


Use physical intervention to protect the principalTo be competent, the user/individual on the job must be able to:PC1. use physical intervention in a decisive and effective mannerPC2. neutralize source of threat using necessary force as per procedure Threat and Risks:

Surveillance by inimical elements Assault - physical; verbal; direct; indirect, Mobbing,Stalking and trailing,Kidnapping, Assassination

PC3. call for assistance to ensure security of principalPC4. remove principal from threatened area to a safe locationPC5. control situation, till principal is moved to a safe locationPC6. ensure security of principal and team membersPC7. avoid collateral damagePC8. be prepared to counter a secondary threat to the principalPC9. record and report incidents as per organizational proceduresRespond to medical crisesTo be competent, the user/individual on the job must be able to:PC10. move injured persons to a safe locationPC11. assess the nature of injuries and arrange first-aidPC12. contact emergency medical services for assistancePC13. contact designated superior for helpPC14. provide first-aid keeping in mind known medical condition of principalPC15. provide known details of injury, medical signs and symptoms to medical staffPC16. inform concerned agencies and stakeholders Concerned Agencies: Police, Ambulance and

hospitals, Repair services, Own headquarters, Designated superiorStakeholders: Familymembers of the principal, Support staff including office/ personal staff and driver,Acquaintances of the principal, Security personnel, Designated superior


Qualification Pack



KU1. contact details of emergency services/ concerned agenciesKU2. types of communication protocol Communication Protocol: With supporting agencies and

stakeholdersKU3. recording and reporting formatsKU4. importance of preserving evidence related to the incidentKU5. contact details and location of nearest security teamKU6. risks involved in using physical intervention measuresKU7. physical intervention techniquesKU8. close protection techniques for shifting principal from threat Close Protection Detail: Single/

multiple guard, Armed/ unarmed/ mixed guards, On foot/ vehicle-borne guardsKU9. possible secondary threats to principalKU10. details of injuries, medical signs and symptomsKU11. administering the first-aidKU12. known medical conditions of the principal

Generic Skills (GS)




Qualification Pack


Assessment Criteria


PracticalMarks

ProjectMarks

VivaMarks

Use physical intervention to protect the principal 16 14 - -

PC1. use physical intervention in a decisive andeffective manner 5 5 - -

PC2. neutralize source of threat using necessaryforce as per procedure Threat and Risks:Surveillance by inimical elements Assault -physical; verbal; direct; indirect, Mobbing, Stalkingand trailing,Kidnapping, Assassination

- - - -

PC3. call for assistance to ensure security ofprincipal - - - -

PC4. remove principal from threatened area to asafe location 2 3 - -

PC5. control situation, till principal is moved to asafe location - - - -

PC6. ensure security of principal and teammembers 3 2 - -

PC7. avoid collateral damage - - - -

PC8. be prepared to counter a secondary threat tothe principal - - - -

PC9. record and report incidents as perorganizational procedures 6 4 - -

Respond to medical crises 4 6 - -

PC10. move injured persons to a safe location 4 6 - -

PC11. assess the nature of injuries and arrangefirst-aid - - - -

PC12. contact emergency medical services forassistance - - - -

PC13. contact designated superior for help - - - -

PC14. provide first-aid keeping in mind knownmedical condition of principal - - - -

Qualification Pack



PracticalMarks

ProjectMarks

VivaMarks

PC15. provide known details of injury, medicalsigns and symptoms to medical staff - - - -

PC16. inform concerned agencies andstakeholders Concerned Agencies: Police,Ambulance and hospitals, Repair services, Ownheadquarters, Designated superiorStakeholders:Family members of the principal, Support staffincluding office/ personal staff and driver,Acquaintances of the principal, Securitypersonnel, Designated superior

- - - -

NOS Total 20 20 - -

Qualification Pack



NOS Code MEP/N7125

NOS Name Use physical intervention for personal protection

Sector Management

Sub-Sector Security


NSQF Level 5

Credits TBD

Version 1.0




Assessment Guidelines and Assessment Weightage

Assessment Guidelines

1. Criteria for assessment for each Qualification Pack will be created by the Sector Skill Council. EachElement/ Performance Criteria (PC) will be assigned marks proportional to its importance in NOS. SSC willalso lay down proportion of marks for Theory and Skills Practical for each Element/ PC.

2. The assessment for the theory part will be based on knowledge bank of questions created by the SSC.

3. Assessment will be conducted for all compulsory NOS, and where applicable, on the selectedelective/option NOS/set of NOS.

4. Individual assessment agencies will create unique question papers for theory part for each candidate ateach examination/training center (as per assessment criteria below).

5. Individual assessment agencies will create unique evaluations for skill practical for every student ateach examination/ training center based on these criteria.

6. To pass the Qualification Pack assessment, every trainee should score the Recommended Pass %aggregate for the QP.

7. In case of unsuccessful completion, the trainee may seek reassessment on the Qualification Pack.

Qualification Pack


Minimum Aggregate Passing % at QP Level : 70

(Please note: Every Trainee should score a minimum aggregate passing percentage as specified above, tosuccessfully clear the Qualification Pack assessment.)

Assessment Weightage

Compulsory NOS

National Occupational Standards TheoryMarks

PracticalMarks

ProjectMarks

VivaMarks

TotalMarks Weightage

MEP/N7102.Conform to regulatory and legal requirements governingsecurity tasks 25 15 - - 40 3

MEP/N7108.Maintain health and safety 20 45 - - 65 9

MEP/N7111.Project positive image of self and the organisation 24 35 - - 59 8

MEP/N7112.Perform armed security tasks in accordance with basicsecurity practices 15 20 - - 35 6

MEP/N7113.Observe safety norms while handling firearms 25 30 - - 55 11

MEP/N7114.Dealwithsecuritysituationswarrantinguseoflicensedfirearms 25 30 - - 55 9

MEP/N7122.Projectpositiveimageofselfandtheorganization 50 50 - - 100 15

MEP/N7123.Maintain the safety and security of principal 75 65 - - 140 22

MEP/N7124.Maintain personal security awareness and respond tothreats 20 20 - - 40 7

MEP/N7125.Use physical intervention for personal protection 20 20 - - 40 10

Total 299 330 - - 629 100

Qualification Pack


Acronyms

NOS National Occupational Standard(s)

NSQF National Skills Qualifications Framework

QP Qualifications Pack

TVET Technical and Vocational Education and Training

Qualification Pack


Glossary

SectorSector is a conglomeration of different business operations havingsimilar business and interests. It may also be defined as a distinctsubset of the economy whose components share similar characteristicsand interests.

Sub-sector Sub-sector is derived from a further breakdown based on thecharacteristics and interests of its components.

Occupation Occupation is a set of job roles, which perform similar/ related set offunctions in an industry.

Job role Job role defines a unique set of functions that together form a uniqueemployment opportunity in an organisation.

OccupationalStandards (OS)

OS specify the standards of performance an individual must achievewhen carrying out a function in the workplace, together with theKnowledge and Understanding (KU) they need to meet that standardconsistently. Occupational Standards are applicable both in the Indianand global contexts.

Performance Criteria(PC)

Performance Criteria (PC) are statements that together specify thestandard of performance required when carrying out a task.

NationalOccupationalStandards (NOS)

NOS are occupational standards which apply uniquely in the Indiancontext.

Qualifications Pack(QP)

QP comprises the set of OS, together with the educational, training andother criteria required to perform a job role. A QP is assigned a uniquequalifications pack code.

Unit Code Unit code is a unique identifier for an Occupational Standard, which isdenoted by an ‘N’

Unit Title Unit title gives a clear overall statement about what the incumbentshould be able to do.

DescriptionDescription gives a short summary of the unit content. This would behelpful to anyone searching on a database to verify that this is theappropriate OS they are looking for.

ScopeScope is a set of statements specifying the range of variables that anindividual may have to deal with in carrying out the function which havea critical impact on quality of performance required.

Qualification Pack


Knowledge andUnderstanding (KU)

Knowledge and Understanding (KU) are statements which togetherspecify the technical, generic, professional and organisational specificknowledge that an individual needs in order to perform to the requiredstandard.

OrganisationalContext

Organisational context includes the way the organisation is structuredand how it operates, including the extent of operative knowledgemanagers have of their relevant areas of responsibility.

Technical Knowledge Technical knowledge is the specific knowledge needed to accomplishspecific designated responsibilities.

Core Skills/ GenericSkills (GS)

Core skills or Generic Skills (GS) are a group of skills that are the key tolearning and working in today’s world. These skills are typically neededin any work environment in today’s world. These skills are typicallyneeded in any work environment. In the context of the OS, these includecommunication related skills that are applicable to most job roles.

ElectivesElectives are NOS/set of NOS that are identified by the sector ascontributive to specialization in a job role. There may be multipleelectives within a QP for each specialized job role. Trainees must selectat least one elective for the successful completion of a QP with Electives.

OptionsOptions are NOS/set of NOS that are identified by the sector asadditional skills. There may be multiple options within a QP. It is notmandatory to select any of the options to complete a QP with Options.