4.12.2003, Helsinki

4.12.2003, Helsinki

Performance indicators in Finnish Scientific Libraries

Markku LaitinenThe 2nd Nordic & Baltic Meeting in Library Statistics

Tallinn, 24th Nov 2005

4.12.2003, Helsinki

KITT / LISDA

• Kirjastotilastotietokanta

• Library Statistics Database

Partners:

• The National Library of Finland

• the Rectors’ Conference of Finnish Polytechnics ARENE

• University of Helsinki

• Science libraries of Finland

• Onesta Solutions Ltd

4.12.2003, Helsinki

KiTT / LiSDa

• The Research Library Statistics database• Compiles Finnish research libraries' annual statistics• In compliance with the International Library Statistics standard ISO 2789• The National Library of Finland maintains the database• An overall view of Finnish research libraries‘

– resources– collections– services

• Information about– the National Library– university libraries (21)– polytechnic libraries (30)– several special libraries (19)

• The software facilitates– furnishing basic statistics– searches for time series and certain key figures– limited searches of different libraries' data resources

Statistics process

Collecting statistics- Publishers

- Portal

Data input- Libraries- FinELib- ARENE- Onesta

- information day- instructions-standards(november)

workshops

-Managing feedback- updating instructions

-standards- (Database planning.

& corrections)(summer, autumn)

FinELib, ARENE,Onesta, Libraries

Library statistics process FinELib-statistics process

Checking + managinginformation

-Libraries- FinELib- ARENE

Checking + managinginformation- Publishers- Libraries

Instructions updated(autumn)

Publishing statistics- FinELib- ARENE

- Libraries

Collecting feedback

Analyse

Impact

- Key figures- Indicators

- Usage trends

COUNTER

4.12.2003, Helsinki

LiSDa – the Mirror of the Library

Strategic tool:– Follow-up and reporting of activities - a legislated task in public sector– A support in decision making: planning activities, assessing resource

needs– Quality / impact & effectiveness: assessment– Development plans– Based on international standards

4.12.2003, Helsinki

Standards implemented in Finland

• ISO 2789: Information and documentation – international library statistics• ISO 2789: National application (in Finnish language)• ISO 11620:Information and documentation - Library performance indicators• ISO TR20983: Information and documentation – Performance indicators for

electronic library services

• Actions– To bring definitions and procedures of the standars in practice– Testing present indicators– Developing of new indicators

4.12.2003, Helsinki

Key figures

• Library use (7 indicators)• Library collections (6 indicators)• Library resources (10 indicators)

4.12.2003, Helsinki

Key figures - Library use

• Library visits / target population (own student and staff) • Electronic services' number of contacts / target population• Electronic services' number of contacts / number of library visits• Loans / target population• Given inter-library loans and copies / received inter-library loans and copies• Loans / printed collections total• Target population active borrowers / all active borrowers %

4.12.2003, Helsinki

Key figures - Library collections

• Printed collections' acquisition / printed collections total %• Purchased monographs / target population• Incoming periodicals / target population• Electronic periodicals / target population• Textbook acquisition costs (in Euros) / frame organization's admission capacity• Searched documents / electronic collections online (titles total)

4.12.2003, Helsinki

Key figures - resources

• Library staff (working years) / target population (x 1000)• Library reading and working places as well as workstations / own student (x 1000)• Library total costs / frame organization's total costs %• Library total costs (in Euros) / target population• Direct budget financing share of total financing %• Electronic materials acquisition costs / documents retrieved from electronic

materials• Library materials costs / library total costs %• Electronic materials acquisition costs / library materials acquisition costs %• Library materials costs / frame organization's total costs %• Seats per Capita (population to be served) (x 1000)

4.12.2003, Helsinki