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Sensory Register
Perception
Thought Decision Making
Response Selection
Response Execution
Attention Resources
Working Memory
Long Term
Memory
feedback
SensorsFeature Detectors, Pattern Recognition AI System
Output Routines
Output, Motor actions
Controller
RAM
Disk storage
feedback
Sensory Register
Perception
Thought Decision Making
Response Selection
Response Execution
Attention Resources
Working Memory
Long Term
Memory
feedback
Perception Processing Response
Perception
compares incoming sensory data to stored knowledge
reduces from many pieces of data to meaningful units
Three aspects, feature analysis (bottom up processing), unitization, and top down processing
Unitization
Matching sets of features with long term memory to create units E.g. reading words in a familiar language vs an
unfamiliar language
things are built up hierarchically feature-> letter -> word ->sentence
A A A A Appleunitisation: creating a unit out of features
Design Implications of Feature Analysis
Speed and accuracy greatest for most often seen fonts (use a common font)
For single words (labels) use all caps. STOP For sentences use upper and lower case,
NOT ALL CAPS ITS HARD TO READ Use print not script.
Design Implications of Feature Analysis
Minimize abbreviations and use complete words when possible (min abb.)
If you have to abb. trunc. don’t abvt. Leavespacesbetweenwords.
Top Down Processing
Uses the context of the situation to resolve the image
Occurs simultaneously with bottom up processing resolves ambiguous situations in the absence of
clear physical features your expectation of what you’ll see affects what
you’ll see
GREEN
YELLOW
PURPLE
RED
BLACK
BLUE
RED
RED
GREEN
GREEN
GREENBLUE
BLUE
YELLOW
YELLOW
BLACK
BLACK
BLACK
PURPLE
PURPLE
GREEN
YELLOW PURPLE
RED
BLACK
BLUE
RED
RED
GREEN
GREEN
GREEN
BLUE BLUE
YELLOW
YELLOW
BLACK
BLACK
BLACK
PURPLE
PURPLE
Attention
focuses resources like a spotlight filters out what you don’t need to know shifts:
multi-tasking when driving in a straightforward situation (drive, radio, friend)
focus when in heavy traffic, or accident seen
Two Kinds of Attention
Selective attention Focusing on the environment with the goal of
extracting certain information
Divided attention Processing two sources of information at once
Divided Attention: Resource Demands
Difficult tasks reduce ability to divide attention
“Resource theory” (Kahneman, 1974) Mental resources are shared by tasks Mental resources are finite Two tasks share resources
Divided Attention: Structural Similarity
People have multiple pools of resources Auditory vs. visual senses Spatial vs. verbal cognitive demands Stages of processing (memory vs. responding) Visual channel (focal vs. ambient)
Tasks share resources within a pool “Multiple resource theory”
Divided Attention: Task Confusion
More similar tasks will cause confusion Baseball scores and math Auditory background and words
How does this explanation fit with multiple resource theory?
Divided Attention: Task Management
Users choose a primary task vs. secondary task
Strategies Doing secondary tasks when primary task allows Success relies on switching appropriately
Automatic and Controlled Processing
when tasks are new they take alot of attention (e.g. learning to drive)
Controlled processing: Effortful cognitive processes that require attention to initiate and sustain them
With practice become automatic Automatic: can be run without cognitive demand on
attentional resources
How do things become automatic?
High degree of consistency Extremely strong mappings between world
and required action
STOP
World Action
Design Implications of Attention
use strong mappings to make things automatic
exploit visual and auditory information to share attention on different resource pools
make most critical things most salient (visible) to capture attention - attention is competitive!