Per essere sempre al passo con i tempi · SolarWinds RMM –Backup & Recovery Integrated backup & recovery • Back up directly to our private cloud • Optional local copy using

@solarwinds

Per essere sempre al passo con i tempiLe fondamenta dei servizi gestiti sicuri “by design”

MATTEO BRUSCODISTRIBUTION SALES MANAGERSolarWinds MSP

®

@solarwinds 2

Distribution Sales Manager

Matteo Brusco

13 years experience as system engineer (VAR)

2006 startup and develope BU MSP (VAR)

2009 Account Manager RMM (Distribution)

2016 Sales Manager MSP (VAR)

2017 Distribution Sales Manager Italy Malta (SW MSP)

2018 Distribution Sales Manager Italy and part of EMEA (SolarWinds MSP)

© 2019 SolarWinds MSP Canada ULC and SolarWinds MSP UK Ltd. All rights reserved.

@solarwinds

3

SolarWinds MSP – Soluzioni per gli MSP di oggi

SolarWinds MSP consente agli MSP di ogni dimensione e scala, in tutto il mondo, di creare imprese altamente efficienti e redditizie che generano un vantaggio competitivo misurabile.

▪ Soluzioni complete e scalabili

▪ Prodotti progettati per i fornitori di servizi gestiti

▪ Supporto rapido, affidabile e facilmente accessibile

▪ Tecnologie cloud e on-premise

▪ Prezzi flessibili progettati per il mercato esigente di oggi

▪ Competenza e conoscenza globale


22,000 MSPs | 500,000 Networks | 6,300,000 Endpoints | 1,800,000 Mailboxes

@solarwinds

SolarWinds MSP Value Proposition

Recurring Revenue Business Valuation

Profitability

MaturityLow

High

High

Support IT service business looking to:• Use best-of-breed tools to solve

everyday IT problems.• Simple, fast, reliable and easy-to-

use products. • Cost-effective technology.

Growing managed services businesses looking to:• Consolidate tools to increase

efficiency & profits.• Contracts move from a reactive to a

proactive model.• Recurring revenue is created.

Mature managed services businesses looking to:• Automate processes to maximize

profits.• Convert to a fixed-fee model.• Eliminate risk and cost through

monitoring, automation and security.


Reactive

Proactive

Managed

@solarwinds

SolarWinds MSP Value Proposition

Recurring Revenue Business Valuation

Profitability

MaturityLow

High

High

Support IT service business looking to:• Use best-of-breed tools to solve

everyday IT problems.• Simple, fast, reliable and easy-

to-use products.

• Cost-effective technology.

Growing managed services businesses looking to:• Consolidate tools to increase

efficiency & profits.• Contracts move from a reactive to

a proactive model.• Recurring revenue is created.

Mature managed services businesses looking to:• Automate processes to

maximize profits.• Convert to a fixed-fee model.• Eliminate risk and cost

through monitoring, automation and security.


Reactive

Proactive

Managed

Threat Monitoring

Mature managed services provider looking to:▪ Move from MSP to MSSP▪ Add multiple layers of security and

protection▪ Establish a large portfolio of products to

meet customer demands▪ Extend past point security solutions to

security monitoring

@solarwinds

SolarWinds MSP Product Portfolio

Remote Monitoring & Management Platform

Integrated & Standalone Tools

SaaS

SolarWinds RMM

Patch ManagementManaged Antivirus

Backup and RecoveryWeb Protection

Remote AccessProactive Monitoring and AlertsAutomation and ScriptingNetPath™

*VOLUME DISCOUNTS APPLY

Starting at $2.99/node*


@solarwinds

Una piattaforma RMM facile da

usare che cresce con voi

@solarwinds

Customer A

Customer B

Customer C

Distribuzione degli agenti

Remote Monitoring &

Management

SaaS Platform


@solarwinds

SolarWinds RMM – Main Dashboard

• SaaS, access anywhere, console• Agent based with easy, lightweight

deployment• Windows®, MacOS®, Linux®, Android®, and

iOS® compatible• Manage everything IT, including patch,

antivirus, backup and maintenance• Detailed asset information for every

device• Only pay for the features you use on a

per-customer basis

Facile da provare, semplice

da acquistare, gestibile senza

stress


@solarwinds

• OS Monitoring• Windows, Linux, MacOS

• Application Monitoring• Scripts and SNMP

• Server Hardware Monitors• SNMP

Monitoraggio Server and

workstation di TUTTI i

vostri clienti

SolarWinds RMM – Monitoring


@solarwinds

SolarWinds RMM – Network Device Monitoring

Monitorare i

dispositivi di rete,

compresi switch,

router, access point

wireless, firewall e

altro ancora, il tutto

utilizzando SNMP


@solarwinds

Drag-and-drop

automation builder

che tutti possono usare

• No scripting knowledge required• Over 600 objects to choose from• Full help and guidance built in

SolarWinds RMM – Automation


@solarwinds

SolarWinds RMM – Background Management

Remote background

management

• Manage and transfer files• Performance issue maintenance• Registry configuration• Mapped drive management• Windows Services control


@solarwinds

SolarWinds RMM – Remote Control

• Fast, reliable remote control• Windows OS and Mac compatible• Multi-screen sharing• Remote command line execution• File transfer and management• Session recording & screenshot• Size/color/bandwidth optimization

Controllo remoto

integrato costruito

appositamente per il

supporto IT


@solarwinds

SolarWinds RMM – Patch Management

Integrated Patch Management

& 3rd-Party Patch

• Configure automatic approvals of patches• On-demand patching options available• Proactive monitoring and management of

patch• A fundamental element of cyber security


@solarwinds

SolarWinds RMM – Reporting

Reporting dettagliato e

analisi su tutte le vostre reti

gestite


@solarwinds

▪ 24/7 Monitoring and History – Track

every hop and view latency historically or

in real-time.

▪ Performanceand QoS Monitoring –

Know about outages before your users.

▪ Network Visibility – Understand your

provider’s network better than they do

with visibility into the entire network path.

▪ Node/Hop Information – Identify a

problem and the organization to contact

to solve it.

Monitoraggio della

End User Experience

con NetPath

SolarWinds RMM – NetPath


@solarwinds

SolarWinds RMM – Backup & Recovery

Integrated backup &

recovery

• Back up directly to our private cloud

• Optional local copy using hardware of your choice

• Managed from your RMM console

• Backup data encrypted in transit and at rest

• Multiple restore options: bare-metal full image, item-level, P-to-V, to the same or a new location

• Get it done fast and minimize network bandwidth usage with TrueDelta technology

• Regional data centers worldwide


@solarwinds

SolarWinds RMM – Antivirus

Integrated Antivirus by

Bitdefender®

• Industry-leading AV with anti-malware• Ransomware detection logic• Heuristics and behavioral analysis• Application and user restrictions• Network scanning with blacklisting• Anti-phishing• Global and granular exclusions


@solarwinds

SolarWinds RMM – Risk Intelligence

• Easy to communicate cost-based risk assessment

• Sensitive data discovery• OS & application vulnerability scanning• Risk trending reports• Inappropriate access discovery• PCI compliance scans

Integrated data

Risk Intelligence


@solarwinds

SolarWinds RMM – Mobile Device Management

• Windows, iOS, and Android• Device Summary information• Commands such as

o Update Device Informationo Lock Deviceo Clear Passcodeo Remote Wipe

Integrated

Mobile Device Management


@solarwinds

SolarWinds RMM – Web Protection

Integrated Web Protection Powered by WebRootBrightCloud® Threat Intelligence

• Threat protection – Protect against malware, phishing, adware, botnets and spam.

• Bandwidth monitoring – Monitor daily usage with automated bandwidth checks and alerts.

• Access controls – Keep users away from sites that could cause a data breach.


@solarwinds

Product Roadmap: RMM

MATTEO BRUSCODISTRIBUTION SALES MANAGERSolarWinds MSP

®

@solarwinds

This presentation contains forward-looking statements regarding future

product plans and development efforts. SolarWinds considers various

features and functionality prior to any final generally available

release. Information in this presentation regarding future features and

functionality is not and should not be interpreted as a commitment from

SolarWinds that it will deliver any specific feature or functionality in the

future or, if it delivers such feature or functionality, any time frame when

that feature or functionality will be delivered. All information is based upon

current product interests, and product plans and priorities can change at

any time. SolarWinds undertakes no obligation to update any forward-

looking statements regarding future product plans and development efforts

if product plans or priorities change.

24

@solarwinds 25

Stay Up-To-Date with the Latest and Greatest

• Stay up-to-date with all releases, subscribe to the Status Blog status.solarwindsmsp.com

• Subscribe to service alerts,Service Status Dashboard uptime.solarwindsmsp.com

• Sign up for the awesome new Success Center!success.solarwindsmsp.com


https://status.solarwindsmsp.com/

https://uptime.solarwindsmsp.com/

success.solarwindsmsp.com

@solarwinds

Feature upgrades to key RMM operations

Enhancing Core Features

• New dashboard view

• New patch engine

• Managed Antivirus Engine

• Take Control upgrades

• New remote background.

• Backup engine upgrades

• Enhanced support for Mac®

Network devices, PSA

• Feature policy permissions.

26© 2019 SolarWinds MSP Canada ULC and SolarWinds MSP UK Ltd. All rights reserved.

@solarwinds

Automation

• Automation Manager

• Growing scripts library.

• New failed check workflow.

• Monitoring policies.


Tools to help you automate and scale

@solarwinds

Services to grow your offering

Expanding RMM

• Attended Take Control.

• Network device management

• MAV disk encryption.

• Endpoint detection and response.

• Password management and documentation.


@solarwinds 29

New RMM Dashboard

• Supervisione centralizzata delle principali operazioni di monitoraggio

• Individuare i problemi e analizzarli velocemente

• Accesso a nuove viste dei device precedentemente non disponibili

• Propedeutica ad altre novità in arrivo — dateci I VS feedback!


@solarwinds 30

Endpoint Detection and Response

• Endpoint Detection and Response, powered by SentinelOne

• Questa nuova offerta fornirà una soluzione integrata di prossimagenerazione per la protezionedell’endpoint basata su IA

• Protegge dalla crescente diffusione di tecniche di attacco fileless e di altri exploit avanzati

• Protegge dagli attacchi Zero-day


@solarwinds 31

EDR – Alcuni link utili

• From MSP Institute

• Legacy vs. Next Gen Antivirus (short)https://youtu.be/iGTkE6uzjJ8

• Introduction to SolarWinds EDR (60 min)

• https://youtu.be/fTty8ZkFq0k

• … 2 min from 36.14 !!!

• Registratevi per una Demo (ENG)https://bit.ly/302PZ9k


https://youtu.be/iGTkE6uzjJ8

https://youtu.be/fTty8ZkFq0k

https://bit.ly/302PZ9k

@solarwinds

Status quo is not an option

Perchè SolarWinds EDR?

Le giuste capacità

Rilevare e Prevenire• Executables, file-less,

documents, browser, scripts, credential scraping, crypto-mining, PUP/PUA

Rispondere

• Rimediare

• Rollback1

Il giusto prezzo

• Prezzi competitivi

• Sconti a volume da Enterprise (senza ilcommitment di una enterprise)

Il giusto modello

• MSP & IT pro friendly• Monthly billing

• Budget friendly

• Pay as you grow

• Technician friendly

• Not annually prepaid

• No SOC technician required

1 Unique to SolarWinds Endpoint Detection & Response

CONFIDENTIAL – FOR INTERNAL USE ONLY © 2019 SolarWinds Worldwide, LLC. All rights reserved.

@solarwinds 33

Password Management and Documentation

• MSP-focused Password Vault

• Granular roles and permissions

• Password change automation

• Auditing and reporting

• Standardized Client Documentation

• Supports consistent and efficient service delivery

• Standard operating procedures (SOPs), KB articles, runbooks


@solarwinds 34

Summary


“E tempo che il vostro Business sia a prova di futuro!”

Cose che sono importanti per il tuo business MSP

Una relazione con un partner affidabile e

finanziariamente stabile

Un partner che investenella formazione deipropri clienti per far crescere l’azienda e I

profitti – The MSP Institute

Un partner che vi aiuterà a ridurre i costi di

fornitura del servizio attraverso l'automazione

intelligente.

@solarwinds 35

What’s next ?

• Per chi USA soluzioni SolarWinds MSP …

• Contatta CIPS ([email protected]) per aggiungere o espandere i tuoi servizi

• Abbiamo programmi specifici pensati per questo

• Per chi NON USA soluzioni SolarWinds MSP …

• CHE COSA STAI ASPETTANDO ?

• CHE DAI TUOI CLIENTI PASSI QUALCHE TUO CONCORRENTE ?

• Contatta CIPS ([email protected]) e scopri quando è semplice e veloce iniziare


mailto:[email protected]

mailto:[email protected]

@solarwinds

THANK

YOU!

@solarwinds

The SolarWinds and SolarWinds MSP trademarks are the exclusive property

of SolarWinds MSP Canada ULC, SolarWinds MSP UK Ltd. or its affiliates and

may be registered or pending registration with the U.S. Patent and

Trademark Office and in other countries. All other SolarWinds MSP and

SolarWinds trademarks, service marks, and logos may be common law

marks or are registered or pending registration. All other trademarks

mentioned herein are used for identification purposes only and are

trademarks (and may be registered trademarks) of their respective

companies.

Documents

Per essere sempre al passo con i tempi · SolarWinds RMM –Backup & Recovery Integrated backup & recovery • Back up directly to our private cloud • Optional local copy using