Peer Planner Check then Quiz – Peer Created!

With a partner, take the “Quiz Chpt 7” that other students designed last week.› http://www.quia.com/quiz/3277513.html

Response 09/20/2011: How many did you get right? Wrong? Why

did you get them wrong? Critique the quiz.

› Are they questions an instructor would ask?› Are the questions clear? Concise? Cover the

most important topics of the chapter?

Resume Workshop Peer evaluation/suggestions on resume

› Fill out the worksheet for your partner› Return the worksheet to your partner/get the

comments on yours back Submit the comment worksheet with

your resume.

Attach to resume.› Go online and print one job description (prefer

from one of your previous jobs or from your ideal future career) from http://www.onetonline.org/

Communicating in a Diverse

World

Chapter 9, pg 282

“Successfully intelligent people…question assumptions and encourage others to do so. We all tend to have assumptions about the way things are or should be…but creatively intelligent people question many assumptions that others accept, eventually leading others to question those assumptions as well.”

Robert Sternberg

Real Questions, Practical AnswersHow can I adjust to a new

society and connect to people in

my community?

How Can You Develop Cultural Competence? ---- Pg 282

1. Value Diversity2. Identify and Evaluate Personal

Perceptions and Attitudes3. Be Aware of Opportunities and

Challenges That Occur When Cultures Interact

4. Build Cultural Knowledge5. Adapt to Diverse Cultures

Diversity means… living, working, and

studying with people from different backgrounds.

becoming aware of different perspectives and different ways of doing things.

socializing with and perhaps marrying people from other cultures.

Diversity influences our… learning and communication styles sexual orientation or marital status education or socio-economic status levels of ability or disability different values different talents and skills successful intelligence abilities religious preferences

Expand Your Perception of Diversity – pg 286

1. Brainstorm 10 words/phrases that describe YOU (focus on characteristics others cannot SEE, for example: I am Swiss).

2. Partner w/ a classmate you do not know well. Write down characteristics you see (know, or can guess) about him/her

3. Talk w/ your classmate about all of the lists4. Write: what did you learn about your

classmate? Was your impression of them accurate? (use that same paper)

5. Write what you wish people would focus on about you (use that same paper)

Build Cultural Knowledge Read things that expose you to different

perspectives Ask questions of all kinds of people Observe how people behave Travel internationally to unfamiliar places Travel locally to encounter a variety of people

in your community Build friendships with students and coworkers

Pg 287

Thinking on Prejudgment after doing that, list

possible causes› family culture› fear of differences› experiences

"why do people judge others before they know anything about them?

Identify & Evaluate pg 284

Prejudice› Preconceived judgment or opinion formed without

grounds or sufficient knowledge Influence of family and culture Fear of differences experience

Stereotypes› Standardized mental picture that represents an

oversimplified opinion or uncritical judgment Desire for patterns and logic Media influences laziness

The tough-minded person always examines the facts before he reaches conclusions: In short, he postjudges. The tender-minded person reaches conclusions before he has examined the first fact; in short, he prejudges and is prejudiced…There is little hope for us until we become tough minded enough to break loose from the shackles of prejudice, half-truths, and down-right ignorance.

Dr. Martin Luther King, Jr.

Practical Application Case Studies: What would you do?

Read the handout: Case Study: What Would You Do?

Brainstorm on the back of the page to create solutions

Main bullet point: DON’T ASSUME!!

How Can You Communicate Effectively?

Adjust to Communication Styles Know How to Give and Receive

Criticism Understand Body Language Manage Conflict Manage Anger

Personality Spectrum Communication StylesWhat style are you? Refer back to pg 76

Thinker-Dominant Communicators……focus on facts and logic

Organizer-Dominant Communicators……focus on structure and completeness

Giver-Dominant Communicators……focus on concern for others

Adventurer-Dominant Communicators……focus on the present

Adapt to Diverse Cultures Look past external characteristics Put yourself in other people’s shoes Adjust to cultural differences Help others in need Stand up against prejudice,

discrimination and hate Recognize that people everywhere

have the same basic needsPg 289

To communicate effectively… Listen well. Adjust your style to

your audience. Be comfortable with

giving and receiving criticism.

Communicate with cultural competence.

Passive, Aggressive or Assertive. (pg 295)Passive

Lacking will or energy, not addressing the issue

AggressiveFocuses too heavily on your needs, demanding –

sometimes loudly.

AssertiveBeing assertive strikes the right balance. States fact

and opinions in an unemotional way. Requests respectfully.

http://www.videojug.com/film/communication-and-assertiveness-training-skills-3 - Boring video

http://www.youtube.com/watch?v=kO2KEYhQbrM (RA’s)http://www.youtube.com/watch?v=15a9KAZgijg (Passive, Aggressive, Assertive)http://www.youtube.com/watch?v=gDzoVtts3qU – passive aggressivenesshttp://www.youtube.com/watch?v=tNzEodR7kLc – Passive Aggressive Videohttp://www.mtstcil.org/skills/assert-intro.html more activities

Try out each method: Role Play

Passive Aggressive Assertive

Joe and Charlie have been having a conflict over a library book that Charlie borrowed from Joe. When Charlie put the book in Joe’s locker, it was stolen. Joe wants his book back.

Conflict Resolution (pg 296) Role playBe Assertive! Get a partner. One take the role of convincer, one take the

role of a person trying to convince your partner of one of the following: (partner being convinced should be considerate, but not immediately agree. They should be ASSERTIVE as well!)› A chance to rewrite a paper for a better grade› A refund on an appliance that didn’t work properly› My partner to start doing more for the family› My father to let me make my own decisions about my

major› A raise and promotion at work

After each attempt, give your partner feedback. Was their attempt passive, aggressive, or assertive? Help

them rephrase their request. Switch roles and choose another topic!

Conflict Prevention Strategies (pg 295)Strategy: Send “I” messages

How it helps: Highlights the effect the actions have on you rather than the actions or the person involved

http://www.youtube.com/watch?v=6uf7G92KWJU – I message vs You message

Strategy: Be assertive How it helps: Being passive takes the focus off your

needs. Being aggressive focuses too heavily on your needs. Being assertive strikes the right balance.

(Un-)Constructive Criticism (Pg 293)

What is constructive criticism? What is unconstructive criticism? What are the strategies to constructive

criticism? Criticize the behavior, defend the

problematic behavior specifically

Criticism

Constructive Try clipping your

hair back so that you don’t play with it so much.

You may try using a visual aid to remind yourself where you are in your speech and give a visual aid.

UnconstructiveYou looked like a

ditz playing with your hair like that.

You SUCKEDStop saying “uh” so

much!

http://www.youtube.com/watch?v=YivQYeI0vys http://www.youtube.com/watch?v=1ZiYMrjFFc4

How Do You Make the Most of Personal Relationships?

Use Positive Relationship Strategies Manage Communication Technology Avoid Destructive Relationships Choose Communities that Enhance Your

Life

Positive Relationship Strategies Prioritize personal relationships Spend time with people you respect and

admire If you want a friend, be a friend Work through tensions Take risks Find a pattern that suits you If a relationship fails, find ways to cope

Thinking Successfully About Relating to Others

Analytical thinking – Assess the underlying facts and assumptions that cause prejudice. Understand how and when communication, especially across cultures, can break down.

Creative thinking – See new ways of viewing diversity and its values. Think outside the box to resolve conflict, communicate, and deal with personal relationship issues.

Practical thinking – Learn from experiences in relating to others, be sensitive when relating to others, adapt to communication styles, recognize warning signs with negative communication patterns or damaging relationships.

taraadinThe Arabic word taraadin includes the concept of “compromise” but contains another level of meaning. Specifically, it refers to a win-win solution to a problem, an agreement that brings positive effects to everyone involved.

How would you apply this word to your life?

“We cannot live for ourselves alone. Our lives are connected by a thousand invisible threads, and along these sympathetic fibers, our actions run as causes and return to us as results.”

Herman Melville, Author

Final: PresentationsOral presentation on the four questions1.Choose one thing that you learned in

this class and specifically address it. What did you learn in this class?

2.In that one thing you learned, how do you use Analytical, Creative, and Practical intelligence?

3.How can you make a difference in your community? (pg 389)

4.How can you create and live your personal mission? (pg 394)

Final Presentation expectations

1. Presentation 4-5 slides (Power Point) – including your title slide with your name on it.

2. Presentation MUST be emailed to ttosspon@gmail.com BEFORE class starts on your presentation day (or you will not be allowed to present).

3. Presentation should be no more than 7 minutes long, and no less than 2 minutes long (you will be docked points if less than 2 minutes).

4. Peer Evaluations during others’ presentations 80 pts

Budgeting!

1.What did you learn this

term (in Success class)?

•Analytical- I use it to analyze the budget and my expenditures. •Creative- finding creative

ways to save money. •Practical – budgeting

daily expenses.

2. How does that thing you

learned make you use…

How can you help

others?

Volunteering to

teach ESL

3. How can you make a

difference in your

community? (pg 389). Give

specific examples of each..

How can YOU get

involved locally

and nationally?

Voting!

VolunteeringHow can YOU help

to preserve the

environment?

Pick up litter and

dog poop!

4. What is your personal

mission statement? (pg

394)How does it reflect

your:•Character

•Contributions•Achievements

•Goals•Values

Live with Integrity

Honesty, sincerity,

responsibility,

strength, and conviction

Rule 1: Use blank space to group or

separate items Rule 2: Use visual balance to please the

eye Rule 3: Create contrast to make objects

stand out Rule 4: Do NOT

Overfill with Words

Power Point Tips

I need 5 volunteers to present next meeting (time allowing)

Volunteers