Professional Coaching Skillsfor Managers

Create a coaching culture in your organization

Empower your management team

Train managers to set and write key objectives

Improve managers’ feedback skills

Improve performance management

Develop and motivate managers and employees

Develop tangible coaching skills with post course

assessment and feedback on up to five live

coaching conversations and documented progress

Create a success and achievement culture

3 and 4 day versions available

Get a tangible ROI!

Objectives

DA

Y 1

DA

Y 3

DA

Y 2

DA

Y 4

Programme Outline (4 Days)

UNDERSTANDING COACHING PART 1

• Introduction

• What is Coaching? Why Coach?

• The Art of Coaching: Video

• Coaching as part of Performance

• Management

• Training vs. Coaching

• The Coaching Relationship

• Behaviours of a good Coach

• Promoting Equality

• Confidentiality

• Beliefs and the Ladder of Inference

• Confidentiality and Trust

• Coaching Contracts

• Coaching Communication 1

COACHING PRACTICAL

• Self-Analysis

• Preparing for Coaching

• The Questioning Funnel

• Negative Coaching Model

• Positive Coaching Model

• Questions and Techniques

• Coaching Session Preparation

• Coaching Practical

• Assessed Coaching Session & Sign off

• Individual Feedback

• Reading Pitch Speed & Tone of Voice

• Handling Negative Feedback

• Using Documentation and Records

UNDERSTANDING COACHING PART 2

• The GROW model

• The Performance Pyramid

• Setting Objectives

• Pure Coaching V Directive Coaching

• GROW and RGOW

• Coaching and Feedback

• Goals: Reinforcing and Redirecting

• Making feedback specific with EEC

• Questioning Types

• Questioning Fundamentals

• Questioning Practical

• Coaching Scenarios

• Coaching Communication 2

REFLECTING ON COACHING SKILLS

• Video Feedback

• Development Areas

• The Wheel of Life: Pure Coaching

• Understanding Learning Styles

• SWOT Analysis of your Coaching Skills

• Transactual Analysis

• The Limits of Business Coaching

• Support from your manager

• Barriers to Coaching

• ILM Requirements

• Practical requirements: It is a

programme requirement that five

live coaching sessions are delivered

& documented by the candidate at

work within 6 weeks of the taught

component.

To give participants a comprehensive understanding of coaching and equip them with the skills necessary to begin their management coaching career.

Improve intra and inter-personal skills

Understand coaching in relation to other development methods

Improve their listening & communication skills

Understand feedback types and methods

Interact with professional coaches & colleagues

Have up to 5 practice coaching sessions

Receive Coaching feedback

Experience one expert coaching assessment

Receive video feedback

At the end of the workshop, participants will:

Fully understand the coaching process

Be able to professionally coach their teamand others

Be able to set clear and defined objectives

Give excellent positive & negative feedback

Document coaching conversations

Deliver three to five assessed coaching sessions within their company

Improve their skills for dealing with direct reports

Be more confident

Use coaching skills in other areas

Receive a coaching endorsed award or certificate

Programme Objectives

Programme Outcomes

Procoach is a company dedicated to providing

positive change in organizations or business

regardless of industry by creating coaching

cultures. We are a premier Organisational

Development Consultancy with particular

experience in the Gulf and local businesses.

Post Course Support and Mentoring

This programme gives extensive individual

post course support.

Delegates have access to a qualified coach

via phone for live one to one conversations.

Written feedback is given on all submitted

documentation via email. Delegates are

mentored until they reach the required

standard up to 8 weeks after the training.

Specific feedback can also be given to the

organisation in the case of critical events.

Programme InclusionsEach four day programme is run for a maximum twelve attendees (minimum six).

Comprehensive one hundred and fifty page participant guide/manual

Video clips

Video feedback

Slides

Activities

Facilitator and Assessor

Coaching Assessment/Feedback

Documentation Templates

Documented coaching sessions administration

Some of our Clients

AlbathaAl Ghazal Transport ARMS Group of CompaniesBritish Embassy CHR HansenCommercial Bank of DubaiDelta PartnersDiamondlease DM Healthcare DP World Dubai AirportsDubai Financial Services AuthorityDubai World CentralExpresso TelecomFreightworksGimpexJumeirah Beach HotelJumeirah Madinat

Jumeirah Zabeel SarayLufthansaMajestic HotelMajid Al FuttaimMarafiq MediclinicNational Bank of FujairahNatixis PharmatradeRMD KwikformSAPStandard CharteredSwissquote The Address Hotels and ResortsTiffany & Co.Union National BankWaslWehbeInsured

CONTACT DETAILS:

www.procoach.me

Call 04 370 9202

Email: philip@procoach.me