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PC Tool G100 GRUNDFOS INSTRUCTIONS Installation and operating instructions

PC Tool G100 - Grundfosnet.grundfos.com/Appl/ccmsservices/public/... · • G100 Installation and operating instructions, 96417298 xx xx. • G100 Data sheet, V7139522 xxxx. • G100

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Page 1: PC Tool G100 - Grundfosnet.grundfos.com/Appl/ccmsservices/public/... · • G100 Installation and operating instructions, 96417298 xx xx. • G100 Data sheet, V7139522 xxxx. • G100

PC Tool G100

GRUNDFOS INSTRUCTIONS

Installation and operating instructions

Page 2: PC Tool G100 - Grundfosnet.grundfos.com/Appl/ccmsservices/public/... · • G100 Installation and operating instructions, 96417298 xx xx. • G100 Data sheet, V7139522 xxxx. • G100

CONTENTSPage

1. Introduction 31.1 PC Tool G100 package 31.2 System requirements 31.3 Reference 31.4 Purpose: PC Tool G100 31.5 Purpose: PC Tool G100 Data Log 32. Installation 42.1 G100 port connection 42.2 G100 hardware configuration 42.3 Software installation 43. Establishing communication 53.1 Introduction 53.2 Status bar indications 54. Getting started using PC Tool G100 64.1 Main window 64.2 Description of main window 64.3 GENIbus unit data dialogue box 74.4 Description of GENIbus unit data 75. The PC Tool G100 menu system 85.1 PC Tool G100 general overview 85.2 System | Communication Properties 85.3 System | Set G100 Address 85.4 System | Set Data/Time in G100 85.5 System | Download to G100 85.6 View | Communication 95.7 Dialup | Dial 95.8 Dialup | Hang up 95.9 Help | Support Files 95.10 Help | About Download Files 95.11 G100 icon [Alarm Log] 95.12 G100 icon [Digital Inputs] 95.13 G100 icon [Data Log] 105.14 G100 icon [R/M/P Board] 105.15 G100 icon [Watchdog] 106. Modem communication (G100 R/M/P only) 116.1 Hardware preparation 116.2 Software preparation 116.3 Connecting the modem to G100 116.4 Cellular data modems (e.g. GSM) 116.5 Make a dial up 117. Alarm call-back and SMS messages

(G100 R/M/P only) 128. Radio communication 158.1 Connecting to the main network 158.2 Connecting to GENIbus units via GENIbus port 168.3 Radios known to operate with G100 169. Radio communication applications 179.1 Example of main network connection with handshaking179.2 Example of service port connection

without handshaking 189.3 Example of main network connection

without handshaking 199.4 Examples of GENIbus connection via GENIbus port 2010. Getting started using PC Tool G100 Data Log 2210.1 Main window 2210.2 Description of the left window 2210.3 Description of the right window 2310.4 Applying the standard log configurations 2310.5 Edit configuration dialogue box 2310.6 Description of edit configuration dialogue box 2410.7 Templates 2410.8 Start logging 2410.9 Retrieving the logged data 2410.10 Visualising the log data 2511. PC Tool G100 Data Log menu system 2611.1 Configuration | Load 2611.2 Configuration | Edit 2611.3 Configuration | Save 2611.4 Configuration | Edit Templates 2711.5 Data Log | Status 2811.6 Data Log | Read from G100 2911.7 Data Log | Start Log 30

11.8 Data Log | Pause Log 3111.9 Data Log | Reset Log 3111.10 Data Log | Show Log Data 3111.11 G100 icon [Data log] 3112. Data logging applications 3212.1 Examples of template construction 3212.2 Off-line configuration of the G100 Data Logging

Function 3213. Cabling guidelines 3313.1 General guide to cabling and communication distances3314. Fault finding 3715. Glossary 39

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Page 3: PC Tool G100 - Grundfosnet.grundfos.com/Appl/ccmsservices/public/... · • G100 Installation and operating instructions, 96417298 xx xx. • G100 Data sheet, V7139522 xxxx. • G100

1. Introduction

1.1 PC Tool G100 packageThe PC Tool G100 package you have just opened consists of:• One CD-ROM containing

• PC Tool G100 software• PC Tool G100 Data Log software• PC Tool G100 Installation and Operating Instructions (PDF file)• G100 Installation and Operating Instructions• G100 Support Files (will be installed together with the tools)

• These Installation and operating instructions.

1.2 System requirementsThe minimum system requirements of the PC Tool G100 software are as follows:• Windows 2000/XP• Processor 800 MHz or higher• 128 Mb RAM memory• 16 Mb hard disk space• Monitor resolution 1024 x 768• Mouse or other pointing device• RS-232 COM port.

1.3 ReferenceFor further information, please refer to...• G100 Product Information, PI-043 xxxx.• G100 Installation and operating instructions, 96417298 xx xx.• G100 Data sheet, V7139522 xxxx.• G100 Support Files (access via Help dialogue).

1.4 Purpose: PC Tool G100PC Tool G100 is a tool for the system integrator. It is used for...• Software configuration of G100• Fault finding of G100• Verifying that communication is enabled with all GENIbus units.The tool shows the data content (functional profile) of each GENIbus unit with value, scaling and description. It is a tool for use in developing SCADA system software for communication with G100.

1.5 Purpose: PC Tool G100 Data LogPC Tool G100 Data Log is a tool for...• Configuration of the data logging functions in a G100• Retrieval and graphical presentation of the logged data. The tool can be used when carrying out fault finding of GENIbus units and systems or for collecting data for statistical analysis of operating parameters.

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Page 4: PC Tool G100 - Grundfosnet.grundfos.com/Appl/ccmsservices/public/... · • G100 Installation and operating instructions, 96417298 xx xx. • G100 Data sheet, V7139522 xxxx. • G100

2. Installation

2.1 G100 port connectionFor any of the G100 versions, the service port can be used for connection to a PC directly or via radio modem.For the G100 Radio/Modem/PLC version, both port 1 and the service port can be used for connection to a PC directly or via radio modem.Port 1 can also be configured for connection via telephone modem.

2.2 G100 hardware configurationAccessing G100 via the service port requires no changes in the hardware configuration. Accessing the G100 Radio/Modem/PLC version via Port 1 requires the Port 1 DIP switches on the Radio/Modem/PLC board to be set, see table below.

2.3 Software installationUse the following procedure when installing the PC Tool G100 software on a PC using Windows 95/98/NT/ME/2000/XP.

After the installation, the PC Tool G100 program and the PC Tool G100 Data Log program can be found in the menu:Start I Programs I Grundfos PC Tools

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02

Radio/Modem/PLC

Serviceport

Direct

G100 any version

port 1

GENIbus

Modem Direct

G100 Radio/Modem/PLC

Radio

Radio

GENIbus

_POWER

_POWER MNC

_POWER GENI

_GENI TxD

_GENI RxD

_FAULT

_DCD

_RTS

_TxD1

_RxD1

_TxD2

_RxD2

_POWER

_POWER MNC

_POWER GENI

_GENI TxD

_GENI RxD

_FAULT

_DCD

_RTS

_TxD1

_RxD1

_TxD2

_RxD2

G100 Gateway G100 Gateway

Radio

Radio

Radio-modem

Radio-modem

Radio-modem

Radio-modem

G100 Port 1

FunctionDIP switch setting

1 2 3 4 5 6 7 8

IO ty

pe

Direct 0 0 - - - - - -

Modem 1 0 - - - - - -

Radio 0 1 - - - - - -

Prot

ocol

Auto detect - - 0 0 0 - - -

Spee

d of

com

mun

icat

ion 1200 baud - - - - - 0 0 0

2400 baud - - - - - 1 0 0

4800 baud - - - - - 0 1 0

9600 baud - - - - - 1 1 0

19200 baud - - - - - 0 0 1

Step Action

1 Place the CD-ROM in the CD drive.

2 With the Windows Explorer or from the Start I Run window locate the file setup.exe on the CD-ROM and double click it.

3 From here the program will guide you through the installation.

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3. Establishing communication

3.1 IntroductionBefore you can start using the PC tools, you must establish communication between the G100 software and the PC tool software. This is done by following the steps in the tables below, once you have started the PC tool.Note:The very first time one of the tools is started, the dialogue box from the menu, System | Communication Properties, pops up automatically. Proceed as described in the following table.

3.2 Status bar indications• 'OK': If the connection is successful 'OK' will be shown after a few seconds. • 'Error': The connection is not successful, the G100 icon turns red. • 'ON-LINE' or 'OFF-LINE': The status of the modem connection is shown. If you have problems, refer to chapter 14. Fault finding

Service port connection

Direct accessorradio modem

The setup of the way in which the PC tool should communicate with G100 is made in the menu: System | Communication Properties:• Select PC COM port.• Select baud rate: Must match the hareware selection on the Radio/Modem/PLC board.• Leave the "Use modem" and the "Use radio" check boxes empty.• Close the menus with [OK].

Radio/Modem/PLC Port 1 connection

Direct accessorradio modem

The setup of the way in which the PC tool should communicate with G100 is made in the menu: System | Communication Properties:• Select PC COM port.• Select baud rate: Must match the hardware selection on the Radio/Modem/PLC board.• Leave the "Use modem" and the "Use radio" check box empty.• Close the menus with [OK].

Access viamodem

The setup of the way in which the PC tool should communicate with G100 is made in the menu: System | Communication Properties:• Select PC COM port.• Select baud rate: 9600 baud.• Mark the check box 'Use modem'.• Write "AT S0=1" in the Modem initialization box.• Close the menus with [OK].

Entries are added to the electronic phone book in the menu:Dialup | Dial | Phone book | New:• Entry name: e.g. Electronics Factory lab, DK.• Phone No.: e.g. +4586684444w5942.

NOTE: "w" must be used when an extension number is available. It makes the modem wait for the dial tone.

• Close the menu with [OK] and the phone book with [Close].

When establishing a connection use: Dialup | Dial.When shutting down a connection use: Dialup | Hangup.

Access via radio-modem

The setup of the way in which the PC tool should communicate with G100 is made in the menu: System | Communication Properties:• Select PC COM port• Select baud rate: Must match the hardware selection on the Radio/Modem/PLC board.• Mark the check box 'Use radio'.• Close the menus with [OK].

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Page 6: PC Tool G100 - Grundfosnet.grundfos.com/Appl/ccmsservices/public/... · • G100 Installation and operating instructions, 96417298 xx xx. • G100 Data sheet, V7139522 xxxx. • G100

4. Getting started using PC Tool G100

4.1 Main windowIf the connection from PC to G100 is successful, all GENIbus units (slaves and subslaves) connected to G100 will appear as icons in the main window after a few seconds.

4.2 Description of main windowMain Network Connection shows the current network type to which G100 is connected. This corresponds to the type of expansion board installed in G100. In this example the R/M/P, Radio/Modem/PLC board.

Compatible productsSelecting the menu, Help | About PC Tool G100, provides a list of all the Grundfos products which you can connect to G100.

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G100 status: Click the G100 icon to open a dialogue box which contains status information about G100.

Unit indication: Each unit is represented by an icon and a line of text which defines the unit address, unit no. and type of unit.

Sub-slave:If a GENIbus unit communicates with a sub-slave, a connection is shown between this unit and the sub-slave, and the sub-slave will be shifted to the right. In this example SM 100 is a sub-slave to CU3.

Warning/Alarm indication: In case of a warning in a GENIbus unit, the unit-icon will be displayed with a yellow background. An alarm will be displayed with a red background.

Update: The main window is being dynamically updated. If units are added or removed from the GENIbus network it will be shown in the window after a few seconds.

Functional Profiles:Selecting the menu Help l Support Files will result in the Windows “Open dialogue” pointing to the catalogue where the G100 Support Files have been installed. In the sub-catalogue profiles you find a PDF document describing the functional profile for each device type supported by G100.

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4.3 GENIbus unit data dialogue boxClicking a GENIbus unit-icon gives you access to the available data items of this unit. This means that you can read all the data items inside it and you can write to some of them. The dialogue box below is displayed.

4.4 Description of GENIbus unit dataThe dialogue box shows a list which is a subset of all available data items in the selected unit. Select [Show PLC Addressing] to see the physical PLC register addresses (when using Modbus or Comli) instead of data item subindices. Each line contains the following data point information:

The data items which accept a write operation can be changed by clicking on the sub-index. A write dialogue box will pop up:

In this case the subindex 115 has been selected (a START command). Clicking [OK] will send the command and cause the Grundfos CU 3 Control Unit to start. Sending a STOP command (subindex 114) takes place in the same way. In the chapter “PC Tool G100 menu system” you will find a systematic description of all dialogues in the tool and of features like Call-back, SMS, Watchdog, software down-load etc...

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Subindex: Specifies the subindex number of the data point.

Name: Specifies the identifier (name or tag) of the data point.

Description: Gives a short explanation of the data point. The letters in the brackets indicate if the data point is writable [W], readable [R] or both [R/W].

Value: Specifies the current value of the data point.This value is being updated dynamically.

Unit: Specifies the scaling of the data point (multiplication factor and unit).

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5. The PC Tool G100 menu system

5.1 PC Tool G100 general overview

5.2 System | Communication PropertiesIn this dialogue you configure the PC Tool G100 to the type of communication you are using:

5.3 System | Set G100 AddressHere you configure which G100 R/M/P Port 1 address you want to communicate with (R/M/P board Port 1 setting in G100). Address 0 is the broadcast address (default). Use of this addressing feature is only relevant on radio networks or multiplexed RS-232 connections. The service port does not use addressing.

5.4 System | Set Data/Time in G100G100 has a built in real-time clock to provide time stamps for the data logging. It is important to set the clock to the actual real time before making use of G100 as a data logger. When G100 is turned off, a built in battery on the main board ensures that the real-time clock keeps running.

5.5 System | Download to G100It is possible to download new software to G100. In this way your G100 will always be compatible with future Grundfos products. Each G100 version has its own specific software (*.bin file). The software file name tells which G100 version it belongs to.

As from software version V05 there is no longer enough memory in G100 to support all divice types simultaneously. Devices are therefore grouped in different mixes, see 5.10 Help | About Download FilesYou should always update your G100 to the latest software release, unless you have specific reasons to use an older release. When using the PC tool to get in contact with a G100 having older software, the Compatibility Dialogue will be displayed, requesting you to download new software. The download time can be calculated with the formula:

tDL = 40s + 80s * 19200/rbaud

System View Dialup*) Help

Communication Properties... Communication Dial> Support Files...Set G100 Address... Hangup> About Download FilesSet Date/Time in G100... *) Modem only About PC Tool G100Download to G100...Exit.

G100

G100

Alarm Log...Digital Inputs... Digital inputsData Log...**) Setup...R/M/P Board...*)Watch Dog... R/M/P BoardReset G100 Call State...*) R/M/P type only Modem Setup...**) R/M/P and Basic Type only Call-back and SMS...

Selection of COM Port Drop-down list of communication ports.

Selection of baud rate If the connection is direct the baud rate must match the G100 baud rate (service port = 9600 baud, port 1 = switch setting). If the connection is Modem or Radio see respective chapter.

Selection of connectionDirect/Modem/Radio

Must match the type of connection. If G100 Port 1 is used, it must match the Port 1 connection type switch setting.

Selection of modem initialisation string

The initialisation string consists of AT commands. It will be sent to the modem when this dialogue is closed and whenever a dial up is attempted. See AT command table in chapter 2.2.

File Name Description

profibus*.bin Software file for G100 Profibusbasic*.bin Software file for G100 Basiccomli*.bin Software file for G100 R/M/P (with Comli protocol)modbus*.bin Software file for G100 R/M/P (with Modbus protocol)

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Typical values are shown in the table below

Note:The maximum attainable baud rate via a cellular modem is usually below or equal to 2.400 bit/s.If the communication with G100 fails or the G100 is turned off during a software download, the original software will not be replaced. The G100 will still operate with the original software. The PC tool detects that download has been interrupted, exits the download proce-dure and displays a warning.

5.6 View | CommunicationSelection of this menu item will open a DOS window showing the communication between the PC and G100. This communication uses the special G100 protocol (g100prot.pdf). The DOS window makes it possible to see each reply telegram from the G100. All displayed data values are hexadecimal. The display can be stopped from scrolling by clicking on the window and pressing the pause key. To restart scrolling press the Esc key. To close the window the menu item must be deselected. It is not possible to close the window by clicking the upper right corner.

5.7 Dialup | DialThis menu item is only present if PC Tool G100 has been set up to use modem communication (System | Communication Properties). A list of all the entries in the tool phone book will appear. Selecting one of them will immediately make the tool attempt to dial the associ-ated telephone number. At the bottom of the list the item "PhoneBook" will open the phone book dialogue in which entries now can be added, removed or edited.

5.8 Dialup | Hang upThis menu item is used to close down a dialup connection. It will only be available if PC Tool G100 has been set up to use modem com-munication (System | Communication Properties) and a dialup connection has been established.

5.9 Help | Support FilesWhen you install PC Tool G100, the files titled G100 Support Files will be installed on your hard disk. These files constitute the complete documentation for G100 and the functional profiles for all supported Grundfos devices. This menu item is a short-cut to the windows open dialogue from where you can search through the Support Files contents and open any file you want to study.

5.10 Help | About Download FilesFrom G100 software version V05 there is no longer enough memory in G100 to support all device types simultaneously. Devices are therefore grouped in different product mixes, which reflects typical applications. You should download a file, which supports the mix of devices used in your application.The "About Download Files" dialogue displays an overview of the different G100 software download files, with a list of which group of devices they support. The factory default isgroup 1 consisting of MP 204, Hydro MPC (CU 351), Hydro Multi-E, IO 351, MGE/E-pumps.

5.11 G100 icon [Alarm Log]G100 keeps a record of the last 10 alarm events that have occurred in the connected GENIbus devices. Each alarm event is logged with a time stamp, the unit number, device description, the alarm-code and alarm description. The "Reset alarm log" button in the dialogue will clear the G100 Alarm Log.To be accepted as a new record in the G100 Alarm Log, an alarm event must fulfill the following conditions:• G100 must have been turned on for at least 2 min. Before the event occurs.• The unit from which the event originates must have been recognized by G100 for at least 30 s.• The unit from which the event originates must go from a sound (operating) condition into an alarm condition, i.e. the event must be the

cause for the device to enter the alarm condition in the first place. New alarm conditions that arise for a unit that is already in an alarm condition will not be considered a new alarm event and will thus not be recorded.

• The event is only recorded if the alarm condition exists for at least 3 s.Warning events are not recorded in the Alarm Log.

5.12 G100 icon [Digital Inputs]This dialogue is used to display the state of the 4 digital inputs (DI Port) of the G100. By using the "Setup" button you are able to link a short text to the ON (closed) state and to the OFF (open) state of each input. These texts are stored in G100 and will be used as part of the SMS messages, when call-back and SMS is enabled and "Change in digital input" is selected as a triggering event. Read more in chapter 2.

Baud rate, rbaud Download Time, tDL

1.200 bit/s 22:00 min2.400 bit/s 11:20 min4.800 bit/s 6:00 min9.600 bit/s 3:20 min19.200 bit/s 2:00 min

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5.13 G100 icon [Data Log]This dialogue, which is only present for the gateway types G100 Basic and G100 R/M/P, is used to show the state of the G100 Data Log Function. This function can be in one of the following states:

A pie chart showing the status of the data log memory (used sectors, free sectors, bad sectors) is also shown. Use the PC Tool G100 Data Log for • The creation of a log configuration and downloading it to the G100. • The starting, pausing, and resetting operations of the Data Log Function.• Retrieving and viewing of logged data

5.14 G100 icon [R/M/P Board]This dialogue is only present for the G100 R/M/P type.

Chapter 6 is dedicated to a detailed description of how to use G100 with a modem. Chapter 7 describes the special features Alarm Call-back and SMS Messages.

5.15 G100 icon [Watchdog]G100 has a built-in Watchdog Function, which will monitor the communication between the G100 and an external system via the service and/or the main network connection port.When enabled, the Watchdog Function will cause a stop command to be sent to all GENIbus units connected to the G100, if no communi-cation has taken place between the G100 and the external system within the time interval set.

Off: G100 contains no log configuration and the complete data log memory is empty and available for use. This is the default factory state of the Data Logging Function and it equals the state after a new software download has taken place. You need to download a log configuration before data logging can be started.

Idle: G100 contains a log configuration, but is currently not logging any data. The complete data log memory is empty and available for use. This is the state of the Data Logging Function when a log configuration has just been downloaded. If data logging is started, G100 will use the log configuration and start logging from the first sector in the data log memory

Active: G100 is currently logging using the downloaded log configuration.

Paused: Data logging has been paused. When data logging is started again, G100 will use the current log configuration and will start logging from the current position in the data log memory.

Full: Logging has been stopped because the data log memory is full. You need to reset the Data Logging Function.

Building: G100 is currently installing the new log configuration in flash memory. The Building state should only be present a very short time.

Modem Setup button With this button you will enter a sub-dialogue from where you can setup a modem initialisation string. This string will be sent from G100 to any modem connected to Port 1 at power up and then every 15 min. You can also enable the G100 password protection and specify the password for it. The password protection prohibits unauthorised writing to G100 via a modem connection. It will not prevent reading and it will not prevent any reading or writing via the service port.

Alarm Call-back and SMS button With this button you enter a sub-dialogue used for setup and enabling or disabling of the G100 Call-back and SMS Function. You can specify conditions required to make a call back or send an SMS, the type of call, phone numbers, retries and SMS texts.

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6. Modem communication (G100 R/M/P only)G100 can communicate over a telephone system via a line modem or a cellular modem. This chapter describes how to prepare G100 for modem communication. The modem must be Hayes compatible and be programmable by standard AT commands. A table of useful AT commands is shown in chapter 6.2.

6.1 Hardware preparationSet the port 1 DIP switches on the R/M/P board in G100 as follows:• I/O type = modem. Switch 1 ON, Switch 2 Off.• Protocol = Auto detect. Switch 3, 4 & 5 Off.• Select baud rate. Switch 6, 7 & 8 as required (see chapter 2.2).Some modems automatically detect the baud rate. In that case you don't have to worry about matching the G100 baud rate to the modem. Although it is advised that the G100 is set to the default rate of the modem, as this will reduce the possibility of a delay in matching baud rates. However, some modems might have a programmable baud rate (DIP-switch setting or programmed via AT commands). In this case you have to select a specific baud rate which matches the baud rate programmed in the modem.

6.2 Software preparationAt power on, and every 15 min, G100 sends an AT initialisation string to the modem. From the factory the mo-dem initialisation string is ATS0=1 which puts the modem in auto reply mode. This normally works OK. If you want to change it you can configure another string with PC Tool G100.Note: Commands can be combined in one string. e.g. ATS0=1&C1&K3.• Click on the G100 icon, then on button [R/M/P Board], then on button [Modem Setup].• Type your string and click your way back through the menus with the OK buttons.If you are going to use alarm call-back you can follow the description in chapter 3. Below is a table with some of the most useful AT com-mands. A complete reference can be found on www.hayes.com or www.modemhelp.net.

*) These settings are required as a minimum to match the modem to the G100. If this is not a factory default setting.

6.3 Connecting the modem to G100Use a standard modem cable (all pins straight through) to connect G100 Port 1 to your modem. This cable is normally delivered together with the modem. To ensure that the modem is initialised, you first power-on the modem, then G100. You only have to do this once; the modem will store its initialisation until it is powered off again.

6.4 Cellular data modems (e.g. GSM)Everything described above applies for cellular data modems as well. Communication over cellular modems is generally slower and the quality (ability to maintain a stable connection) depends on the local coverage. Making a call from a cellular data modem to a telephone with an extension number does not work (whether the call comes from a modem connected to a PC or it comes from a modem connected to G100).

6.5 Make a dial upTo dial up a G100 installed with a modem from PC Tool G100 you must set up the tool for modem communication as described in section 3.1. This makes the "Dialup" menu item appear in the menu bar and you can proceed according to the description in section 5.7.

AT command Description

ATS0=1 *) Set modem in auto reply modeAT&C1 *) Set data carrier detect function mode to DCD on only in presence of data carrier.AT&K3 *) Set flow control to RTS/CTS flow controlAT&W Save current settings to non-volatile memoryAT&D0 Ignores DTR line from computerATM1 (0) Set speaker on (off)ATE1 (0) Switch echo on (off)ATV1 (0) Display result in verbose form on/off

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7. Alarm call-back and SMS messages (G100 R/M/P only)The following description applies to the G100 R/M/P with a modem connected to port 1 when the preparations described in sections 6.1 to 6.2 are fulfilled.• Click on the G100 icon, then on button [R/M/P Board], then on button [Call-back and SMS].• In the "Alarm Setup" frame you enable or disable alarm call-back and SMS messages. • Type an "ID" with a maximum of 20 characters for the G100 concerned , e.g. "Pump station N4". • Type a "Description" with a maximum of 25 characters, e.g. "Cooling water".

These texts will be sent as part of the SMS message to indicate from which G100 the call has come. A SCADA system can use the texts to identify the G100 by requesting the index 2033hex, which will contain both ID and description (see objref.pdf).• In the "Call Events" frame you choose which events you want to cause the call to take place:

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"Going into alarm condition" Will make a call when an alarm condition appears.

"Going into warning condition" Will make a call when a warning condition appears

"Coming out of alarm condition" Will make a call when an alarm condition disappears

"Coming out of warning condition" Will make a call when a warning condition disappears

"Change in network list" Will make a call whenever a new unit is recognised on GENIbus or whenever a unit disappears from GENIbus.

"Change in digital input" Will make a call whenever the status (on/off) of one of the digital inputs changes.

"Heartbeat SMS" Will send a periodic SMS message with the specified time interval beginning at the specified start time. The message will contain ID and description and the text "Heartbeat". This feature is used to monitor that the complete connection from G100 to receiver (mobile phone) is unbroken. Just after activating the heartbeat, the G100 sends a single heartbeat to enable the installer to immediately check the SMS communication.

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You can choose as many of the call events as you like. For changes in alarm or warning conditions to be recognised as real call events, all the conditions as described in section 5.11 for the alarm log applies. For changes in the digital inputs, conditions 1, 2 and 4 apply. For changes in network list, conditions 1 and 2 but the duration requirement in condition 4 depends on the total number of units. A typical value is 15 s.• In the "Phone List" frame you type the phone numbers you would like G100 to call. For each phone number entry you select the type of

call:

Below is a specification of what the SMS message contains.

Examples:"Pump station N4, Cooling water, Control Unit CU 3, ALARM, Overcurrent""School building, Central heating, Large UPE 3-phase, ALARM cancelled, Overvoltage""Waterworks, Pump P5, CRE 3-phase, Communication lost""John's farm, Cowshed, Digital input 3, Gate left open"A successful call-back with alarm acknowledgement from the receiving system (SCADA) or reaching the end of the phone list, are the only two events that will stop G100 from continuing to call. When a new call event appears the sequence will start all over again.With the PC tool the call state of G100 can be seen by clicking the G100 icon, then selecting [R/M/P Board] and [Call State]. From this dialogue you can click [Acknowledge] which will acknowledge a pending call event

Call-back: This type of call is used for SCADA systems. G100 tries to establish an on-line connection with the receiver on the specified phone number. When connection is established (e.g. receiving modem in auto reply mode), the SCADA software must poll G100 for data and take whatever action is needed.G100 will wait on-line for maximum 5 min. If the call event has not been acknowledged within the 5 min, by writing to index 2034hex (see objref.pdf), G100 will disconnect and wait 3 min before dialling the next number in the phone list. If the SCADA system acknowledges the call event, it will be the responsibility of the SCADA system to close down the line (G100 will however close the line after 8h)If the call from G100 is unsuccessful G100 will wait 3 min, then try again until the specified number of recalls has been used. After this G100 proceeds to the next number in the phone list.

SMS: G100 supports SMS messages according to the standard GSM 07.05 (ETSI 07.05 text mode). The GSM modem has to support this standard and be fitted with a SIM card having SMS capability. The Service Centre Address, SCA (phone No.), of the GSM operator must be known. Normally this number is programmed into the SIM card from the GSM service provider. The G100 will attempt to read the SCA from the modem and display it. You can type in the SCA if necessary.If you want to use a line modem you have to select a UCP server (Universal Communication Protocol) and manually enter the phone number of this server. Your phone company is assumed to provide this service and to inform the number.If G100 cannot get in contact with the SMS service centre it will retry the specified number of times at 3 min intervals. Having successfully transmitted an SMS message (or having used all the retries), G100 goes on to the next phone list item. Acknowledging a call event is not possible via SMS.

G100 identification GENIbusunit No.

GENIbus device type Call event Text description

The text from IDfield anddescription fieldin the alarmsetup frame

No. of the conceredGENIbus unit

Device type ofconcernedGENIbus unit

ALARM

Text describing the alarm conditionALARM cancelledWARNINGWARNING cancelledCommunicationestablishedCommunication lost

Digital Input #

Text programmed in dialogue Digital Inputs | Setup which describes the meaning of the digital input state.

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Note: The difference in• Acknowledging a pending Call Event in G100:

This is an acknowledgement of the G100 Call-back and SMS Function. It stops further calls until a new call event occurs• Acknowledging an alarm in a GENIbus unit (with command RESET_ALARM):

This is used to clear an alarm indication and make the unit attempt an immediate restart (if not already auto restarted)Below is a survey of auto restart behaviour and auto alarm acknowledge behaviour of all Grundfos GENIbus device types. More details can be found in the functional profile for each device type.

Device type Auto restart* Auto alarm acknowedge**)

UPE Yes, always NoUPS Yes, always YesMGE/E-pumps Yes, can be disabled YesHydro Multi-E Yes, can be disabled YesCU 3 Yes, can be disabled YesCU 300 Yes, can be disabled YesDME Yes, always YesControl 2000-PMU Yes, always NoControl 2000-PFU Zone Object Yes, always YesControl 2000-PFU Pump Yes, always YesHydro MPC Yes, can be disabled YesMP 204 Yes, can be disabled Yes*) Auto restart: All Grundfos GENIbus devices can restart automatically after stopping due to an alarm event. The condition for restarting

is that no alarm conditions exist and that a certain hysteresis time has passed. This time differs between device types and between the type of alarm; for some device types it can be programmed.

**) Auto alarm acknowledge: Many Grundfos GENIbus devices clear their alarm indication (but not alarm log) automatically when asuccessful restart occurs.

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8. Radio communicationRadio modems can be used to provide a connection to a G100 in two ways:1. To the main network via service port or the main network connection port 1 2. To GENIbus units via the GENIbus port.

8.1 Connecting to the main networkThe connection between the main network and a G100 can be made in one of two modes:

8.1.1 With handshaking:Hardware handshaking is implemented using the RTS/CTS lines. This mode of connection can only be made to the G100 R/M/P version port 1.

Radio requirementsSerial interface 5 wire RS-232. (TxD, RxD, Gnd, RTS, CTS)Serial interface baud rate 1200 to 19200Transmission mode RTS/CTS flow controlData format Asynchronous data

G100 port 1 DIP switch settingI/O type = Radio Switch 1 off, Switch 2 onProtocol = As main network Switch 3, 4 & 5 as requiredBaud rate = As radio modem Switch 6, 7 & 8 as required

Cable connections

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G100Main

SystemController 1. 2.

Main Network

GENIbus network

Function G100 pin no. Radio terminal

Received data (to G100) 2 RxdTransmitted data (from G100) 3 TxdSignal Ground 5 GndRequest to send (G100 to Radio) 7 RTSClear to send (Radio to G100) 8 CTS

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8.1.2 Without handshaking: In this mode, the radio modem appears to the main network connection and the G100 as a cable (a direct connection).

Radio requirementsSerial interface 3 wire RS-232 (TxD, RxD, Gnd)Serial interface baud rate Port 1 connection: 1200 to 19600

Service Port connection: 9600Transmission mode Automatic/TransparentData format Asynchronous data

G100 Port 1 DIP switch settingI/O type = Direct Switch 1 off, Switch 2 offProtocol = As main network Switch 3, 4 & 5 as requiredBaud rate = As radio modem Switch 6, 7 & 8 as required

Cable connections (same for service port and port 1)

8.2 Connecting to GENIbus units via GENIbus portThe radio modem appears to the GENIbus units and the G100 as a cable. As the physical connection is RS-485, which supports multi drop, a combination of radio modem and cable connections can be made. (See application examples, in chapter 9 ).

Radio requirementsSerial interface RS-485Serial input baud rate 9600Over air rate minimum 9600Transmission mode AutomaticData format Asynchronous data

Cable connections

8.3 Radios known to operate with G100Between G100 and main network

Between G100 and GENIbus units

In chapter 9 you will find the description of radio modem applications with G100 main network communication and G100 GENIbus com-munication.

Port Protocol Version

Service G100 AllPort 1 G100 R/M/P

Port 1 ModbusComli R/M/P

Function G100 pin no. Radio terminals

Received data (to G100) 2 RxdTransmitted data (from G100) 3 TxdSignal Ground 5 Gnd

G100 Radio modem

Pin 2 A RS-485 APin 3 B RS-485 BPin 5 Y (screen) Gnd or Y

Company Radio modem module WEB page

Radio tech RTcom global http://www.radio-tech.co.uk/Satel Satelline 3AS http://www.satel.fi/RDT RM9600 http://www.radiodata.co.uk/rdt-home.htm

Company Radio modem module WEB page

Radio tech RTcom global. http://www.radio-tech.co.uk/

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9. Radio communication applications

9.1 Example of main network connection with handshakingEquipmentG100 R/M/P versionRadio modem Niros TRX2001 with P81 modemPC IBM ThinkPadSoftware PC Tool G100

G100 Port 1 DIP switch settingI/O type = Direct Switch 1 & 2 offProtocol = G100 protocol Switch 3 on, switch 4 & 5 offBaud rate = 1200 Switch 6, 7 & 8 off

Radio settingsRS-232 line baud rate 1200Air data rate 1200Radio protocol YesError checking YesError correcting NoAddressing NoCustom protocol NoRepeater option NoAnalogue voice No

Connection between G100 port 1, radio modem and PC

Function G100 pin Radio terminal PC pin Function

Data carrier detect 1 DCD 1 Data carrier detectReceived data (from PC) 2 RxD 2 Received data

(From G100)Transmitted data (G100 to PC) 3 TxD 3 Transmitted data

(PC to G100)Signal ground 5 Gnd 5 Signal groundRequest to send (G100 to radio) 7 RTS 7 Request to send

(PC to radio)Clear to send (radio to G100) 8 CTS 8 Clear to send

(radio to PC)

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GENIbus network

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9.2 Example of service port connection without handshakingEquipmentG100 No special version or setting requiredRadio modem Radio-Tech, RTcom-GlobalPC IBM ThinkPadSoftware PC Tool G100

Radio settingsMode DIP switches 1,2,3 off, 4 on (= RS-232)Communications DIP switches 1 & 2 1 off, 2 on (= 9600 baud)Communications DIP switches 3 to 8 3, 4, 5, 6, 7, 8 off (= 8 bits)

Connection between G100 service port 1, radio modem and PC

Function G100 pin Radio terminal PC pin Function

Transmitted data(From G100 to PC) 3 7 3 Transmitted data

(From PC to G100)Received data(G100 from PC) 2 8 2 Received data

(PC from G100)Signal ground 5 13 5 Signal ground

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G100PC

GENIbus network

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9.3 Example of main network connection without handshakingEquipmentG100 R/M/P version with ModbusV04.bin softwareRadio Modem Radio-Tech, RTcom-GlobalPC IBM ThinkPadSoftware Modscan 32 version 4. (Modbus master simulation)

Radio settingsMode DIP switches 1,2,3 off, 4 on (= RS-232)Communications DIP switches 1 & 2 1 off, 2 on (= 9600 baud)Communications DIP switches 3 to 8 3, 4, 5, 6, 7, 8 off (= 8 bits)

G100 Port 1 DIP switch settingI/O type = Direct Switch 1 off, switch 2 offProtocol = position Satt Control Comli Switch 3 off, switch 4 on, switch 5 offBaud rate = 9600 Switch 6 & 7 on, switch 8 off

Connection between G100 port 1, radio modem and PC

Function G100 pin Radio terminal PC pin Function

Transmitted data (From G100 to PC) 3 7 3 Transmitted data

(From PC to G100)Received data (G100 from PC) 2 8 2 Received data

(PC from G100)Signal ground 5 13 5 Signal ground

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G100PC

GENIbus network

Port 1

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9.4 Examples of GENIbus connection via GENIbus portRTcom global radios are the only radio modems to date that have been successfully used to replace some or all of any cable connection of a GENIbus network. This is illustrated by the three different system configurations shown below.

To operate as a transparent link the radio modem has to be configured with the following "Bold" settings.

Mode DIP switches1 Off2 On: RS-232 3 On: RS-4854 Off

Communication DIP switches:1 & 2 Off, off: 2400 baud

On, off: 4800 baudOff, on: 9600 baudOn, on: Not Used

3 Off: 8 bit On: 9bit4 - 7 Not used8 Off: Normal

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G100MainSystem

Controller

ControllerSystem

Main G100

ControllerSystem

Main G100

Port 1 or serviceport directly GENIbus port

GENIbus network

GENIbus port

GENIbus network

GENIbus network

GENIbus port

Port 1 or serviceport directly

Port 1 or serviceport directly

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Frequency DIP switchesThis must be set to the same for all radios used.

Checks Upon applying power the three LED's will light up in the following sequence three times, green yellow red.

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FrequencyDIP switches

Mode

Term

inals

DIP switchesCommunications

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10. Getting started using PC Tool G100 Data Log

10.1 Main windowThe main window of the tool is divided in two, the left and the right window. If the connection from PC to G100 is successful, the left win-dow will show the G100 together with its connected GENIbus units (slaves and sub-slaves).

10.2 Description of the left windowMain Network Connection shows the current network type to which G100 is connected. This corresponds to the type of expansion board installed in G100. In this example the R/M/P (Radio/Modem/PLC board).

Compatible productsSelecting the menu, Help | About PC Tool G100 Data Log, provides a list of all the Grundfos products which you can connect to G100.

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Unit indication: Each unit is represented by an icon and a line of text which defines the unit address, unit no. and type of unit.

Sub-slave: If a GENIbus unit communicates with a sub-slave, a connection is shown between this unit and the sub-slave, and the sub-slave will be shifted to the right. In this example SM 100 is a sub-slave to CU 3.

Alarm indication: In case of an alarm in a GENIbus unit, the unit icon will be displayed with a red background. A warning will display a yellow background.

Update: The main window is being dynamically updated. If units are added or removed from the GENIbus network it will be shown in the window after a few seconds.

Functional profiles: Selecting the menu Help l Support Files will result in the Windows “Open dialogue” pointing to the cata-logue where the G100 support, files have been installed. In the sub-catalogue profiles you will find a PDF document describing the functional profile for each device type supported by G100.

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10.3 Description of the right windowThe right window shows the log configuration database (standard configurations) that can be used for configuring the logging function in the G100.To make this a simple task some predefined log configurations are provided. These log configurations - called standard configurations - are grouped by unit type (CU 3, UPE etc.). For each group there is a number of predefined configurations. To view these configurations: • Double-click the folder symbol or • click the sign. Some of these configurations are for normal operation logging and some are for fault finding logging.A list of the log tags included in a standard configuration can be found by: • Double-clicking the configuration symbol or • clicking the sign.

10.4 Applying the standard log configurationsTo use these standard log configurations select the desired configuration and drag it to the unit (in the left window) where it should be applied.Please note that it is not possible to drop a standard configuration intended for a specific unit type on a different unit type (e.g. a standard configuration intended for a CU 3 cannot be dropped on a UPE).

10.5 Edit configuration dialogue boxA click on the GENIbus unit icon will display the following dialogue box:

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Data point list

Log configuration

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10.6 Description of edit configuration dialogue boxIn this dialogue box a log configuration for the selected GENIbus unit can be built or edited.

10.7 TemplatesA template is a kind of pre-programming which defines how a logging should take place for sample time, duration, control event etc. The editing of existing templates or creation of new templates is done in the menu: Configuration | Edit Templates...Refer to the chapter “PC tool G100 Data Log menu system” to learn more about how to create or edit templates.

10.8 Start loggingTo activate the logging, the actual log configuration must be saved to G100. This is done in the menu: Configuration | Save | To G100.When the log configuration has been transferred, a dialogue box with the following choices pops up:

Select one of the choices and click the [OK] button.

10.9 Retrieving the logged dataTo retrieve logged data from the G100 select the menu: Data Log | Read from G100...After a few seconds a dialogue box will appears displaying a list of the current log configurations (in the G100).

Identification: Information that defines which unit is being configured.

Profile: Specifies the profile.

Information: Description is the “name” of the device type. The following three text strings are read by G100 in the GENI-bus unit they give specific information about it’s software.

Data point list: List containing available data items in the functional profile of the selected unit.

Log configuration: List containing log tags.

Log configuration: A log configuration consists of one or more log tags, each log tag being a data point combined with a tem-plate.

Adding/deleting log configurations:

To add log tags, select one or more data items in the data point list, choose a template and click the [Add] button. Then the data items selected combined with the template chosen are added to the log configura-tion. To delete log tags, select one or more log tags in the log configuration and click the [Delete] button.If the "drag and drop" method mentioned above has been used, the standard configuration selected is au-tomatically added to the log configuration.

Activate logging now Starts the logging at once.

Activate logging later at Starts the logging at the specified date and time.

Do not start logging Log configuration is present in G100 but will not be started up yet.

Step Action

1 Select the tags for which log data are to be retrieved.

2 Enter a time interval. When retrieving logged data only data with a time stamp within the interval specified will be retrieved. The default time interval is from the oldest time stamp up till now (all data).

3 Enter a file name. This is the file where the data are to be placed. Optionally, this location can be selected with the [File Name...] button.

4 Change record value delimiter and text qualifier if necessary

5 Press the [OK] button.

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10.10 Visualising the log dataPC Tool G100 Data Log has a built-in log data viewer, which can be used to visualise files using a semicolon as the record value delimiter.To visualise the data, select the menu: Data Log | Show Logged Data...If a Data log file has just been created, the data will be displayed graphically in a Data log chart. Otherwise a blank Data log chart will be displayed. To view logged data use the File menu of the Data log chart to open previously saved Log files.Below is an example of a PC Tool G100 Data Log chart.

The file with retrieved data can be imported in the Excel spread-sheet program to make even more advanced graphical presentations or data processing.

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11. PC Tool G100 Data Log menu systemThe G100 Data Logging Function is implemented in the G100 R/M/P version and in the G100 basic version. It supports logging from up to 32 GENIbus devices with a total maximum of 50 data items. The dialogues under the menus System, Dialup, View and Help are identical with the corresponding dialogues in PC Tool G100 and the description from chapter 5 can be used. The other dialogues are described below.

11.1 Configuration | LoadUsed to load a log configuration into the PC tool.

A log configuration is the specification of which data items are to be logged and from which GENIbus units. Each data item to be logged is associated with a template that specifies how and when the data item is logged. Templates are described later.Note: Dragging and dropping a log configuration from the log configuration database (right window) is equivalent to loading a log configuration from file. The log configuration database is a fixed part of the tool, which cannot be modified by the user.

11.2 Configuration | EditThis dialogue is used to view and edit a loaded log configuration or to create a new log configuration from scratch. See also 12.2 Off-Line Configuration of the G100 Data Logging Function.

11.3 Configuration | Save

System Configuration Data Log View Dialup*) Help

Communication Properties... Load> Status... Communication Dial> Support Files...Set G100 Address... Edit... Read from G100... Hangup> About...Set Date/Time in G100... Save> Start Logging... *) Modem onlyExit Edit Templates... Pause Logging... Reset Logging...

Show Logged Data...

G100Data Log Status

From G100: The present loaded log configuration is retrieved from a connected G100 and displayed.

From file: A previously created and saved log configuration is retrieved and displayed. (The file type is .cfl, normally located in the folder …\Grundfos\PC Tool G100\config)

To G100: Will save (download) a Log Configuration to a connected G100 for immediate use. A dialogue box will appear warning that this will erase any previous log configuration. After the log configuration is downloaded, a dialogue box will appear and you have to specify when logging is to begin.

To file: Will save the log configuration for later use. The Windows "Save As" dialogue, pointing to the folder …\Grundfos\PC Tool G100\config\ proposing file type. cfl is opened.

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11.4 Configuration | Edit TemplatesThis dialogue box is used to modify templates or create totally new templates. A template is a specification of the parameters which con-trol the data logging (e.g. sampling period, duration, trigger event etc…). Each data item to be logged is associated with a template. By making use of different templates, different data items can be logged in different ways (e.g. different sampling period, trigger event, etc…).In the left side of the dialog box is a list of all available templates. The template names starting with the underscore character are the so-called standard templates, which are installed together with the tool and used by the log configurations in the log configuration database. They can be modified and used as a basis for creation of new templates. If you do this you are requested to save the resulting new tem-plate under a new name. The other template names (if any) are the user-defined templates resting as .cfg file types in the folder …\Grundfos\PC Tool G100\config.

The following is a description of the Edit Templates dialogue, which can also be regarded as a procedure for creating a new template from the beginning.

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Add template Adds a new empty template to the list and prepares for entering data.Copy The selected template will be copied. The name of the new template will become "Copy of <Name>". Delete The selected template will be deleted. The program will ask for verification before the template is deleted. The right

side of the dialogue box is the data fields of the currently selected template:Description The template can be given a user-defined description. The only restriction is that commas are not allowed to be a

part of the description. The program will ensure this.Sample period The sample period must be chosen from this drop-down menu. The sample period range is from 4 seconds to

24 hours in steps. It is also possible to choose a sample period defined by changes in the data item "At Change". This means that whenever the data item changes, it will be sampled (notice that the maximum sample resolution is still 4 s).

Log activation The Data Logging Function can be set up to continue logging or be triggered by certain events (conditions):• "Continuous" specifies continuous logging disregarding any condition. The logging will only stop automatically

as a result of duration timeout or if the logging memory is full and ring collecting is not selected.• "Condition" specifies continuous logging as long as the condition specified in the condition setup section is true.

When the condition goes from true to false the logging will continue for the time specified in post condition. As long as the condition is fulfilled the logging only stops automatically as a result of duration timeout or if the logging memory is full and ring collecting is not selected.

• "Condition, but min." specifies continuous logging for at least the post condition time, after the condition in the condition setup section has become true. There will be continuous logging as long as:

i). Condition is true orii). Condition is false and post condition time has not expired.

Selection of "Condition, but min." ensures that if the condition has been true once, then there will be logging for at least the time specified in post condition• "Condition, but max." specifies continuous logging for at least the post condition time, after the condition in the

condition set up has become true. After the condition in the condition setup section has gone true. There will be continuous logging as long as:

i). Post condition time has not expired. "Condition, but max." hereby ensures that a single event (condition goes from false to true) only results in continuous logging for the post condition period of time. If the event happens again, after post condition time, logging will take place again.

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11.5 Data Log | StatusEquals the dialogue G100 icon | Data Log. See chapter 5.13.

Data Mask The Data Mask can be used for masking out unrequired bits in the logged value. This is espe-cially useful when the value of a specific bit in a bit interpreted data item is to be logged. The mask value can be entered as a normal decimal number (0-255), as a hexadecimal value (0-FF) or as a binary number (0-11111111). By using the control buttons to the right, the preferred for-mat can be selected.

Profile (Condition Setup) This field can only be selected if the log activation is set to one of the condition triggered choices. By specifying a profile, the template is bound to a specific device type (e.g. CU 3, UPE, MGE,…). This is necessary because the trigger event has to be selected according to the device type (profile).

Tag Name (Condition Setup) This is where the trigger condition is specified. Together with the following operator field and value fields they form the condition.

Operator (Condition Setup) Specifies the operator of the Boolean expression formed by Tag Name, Operator, Value 1 and Value 2:'=': Equal to'<>': Different from'>': Greater than'>=': Greater than or equal'<': Less than'<=': Less than or equal'&': Bit wise AND'[ ]': Interval, expression is true if value is inside the interval'] [': Outside Interval, expression is true if value is outside the interval

Value 1 (Condition Setup) Value used for comparison in the Boolean expression.

Value 2 (Condition Setup) If needed this value is also used for comparison in the Boolean expression.

Duration (Limit) Specifies the maximum period of time of stored log data. If Ring Collecting is unmarked, the log-ging will stop after the specified time has timed out. Notice that the logging will continue after du-ration timeout until the current log sector is completely filled. A value of zero will cause logging until the logging memory is full.If Ring Collecting is marked, log data older than the duration time will be overwritten as the log-ging proceeds.

Pre Condition (Limit) This is only used for conditional logging. The value specifies how long before the trigger event data should be logged. This makes it possible afterwards to analyse exactly what happened in the unit at the time just before the trigger event occurred.

Post Condition (Limit) This is only used for conditional logging. Specifies for how long the logging should proceed after an event has occurred. The exact interpretation of the specified time depends on the choice of log activation method.

Ring Collecting (Limit) Specifies that the logging should continue forever and that logged data older than the duration time is allowed to be overwritten with new log data. Notice that there might be logged data older than duration time due to the organization of memory in log sectors which means that logging proceeds after timeout until a sector is completely filled.

Apply The changes made in the right side of the dialog box are applied to the selected template.

Undo Skips the changes made and restores the previous configuration for the selected template.

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11.6 Data Log | Read from G100This dialogue is used to read (upload) logged data from G100 to a file. The recommended file type is .csv (Excell file type) and the dialogue will propose the file …\Grundfos\PC Tool G100\config\default.csv.In the dialogue you specify the following:• File to upload to• Logged data items (sub indices) to upload• Time interval to upload from• Record value delimiter• Text description qualifier

Then you click OK and uploading will start. Each data log record will then be written to the file in the format specified below (here it is assumed that quotation marks are chosen as the text description qualifier and semicolon is chosen as the record value delimiter):

"Text description"; <date> <time>; <value>; <scale factor>Example: "[032 Contr. Unit CU3] p"; 2001/11/21 11:14:36; 11067; 1W

In G100, a data log record which is event driven ('Condition' based) takes up 9 byte of memory and a 'Continuous' data log record takes up 8 byte of memory. 4 bytes are the date/time tag, which is shared between data items using the same template. This means that the exact number of possible data log records depends on the log configuration and can be complicated to calculate. However, minimum and maximum number of records can be specified. G100 contains 2 Mbytes of FLASH memory organized in 32 sectors. Two of these sectors are for downloading of the G100 software (.bin file). The remaining 30 sectors are for data logging:

Data log memory: 2Mb * 30/32 = 1.966.080 byteData log records: Min: 1.966.080 byte /9 = 218.000 (event driven, individual date/time tag)

Max: 1.966.080 byte /4.08 = 480.000] (continuous, 50 samples share date/time tag)

The below formulas can be used to plan the data logging. The three formulas using the inequality symbols are based on worst case cal-culations (event driven logging, individual date/time tag). So G100 will generally perform better than this. tLog is the logging period in hours, ΔTLog is the sampling time in seconds, rbaud is the upload baud rate and N is the number of data items (sub indices) to log:

The following example illustrate the use of the formulas. If logging takes place from more than one GENIbus unit, N equals the number of data items logged per unit multiplied by the number of units.

Example:Four data items are to be logged every minute (= 60 s) from each unit in a network of 5 units for 7 days (= 168 h). Later the logged data are to be retrieved over a 19200 baud or a 1200 baud communication line. The following characteristics can be calculated:No. of data records = 3600 * 168/60 * 4 * 5 = 201600Memory usage < 32 * 168/60 * 4 * 5 = 1792 kbMax possible logging time > 61 * 60/5/4 = 183 h (7 days 15 h)Upload time 19200 baud < 10700 * 168/60/19200 * 4 * 5 = 31.2 minUpload time 1200 baud < 10700 * 168/60/1200 * 4 * 5 = 500 min (8 h 19 min)Note: Since the logging is continuous (not event driven) and 4 data items share the same date/time stamp the real memory usage will in this case be approximately the half of the calculated worst case. The max logging time will be doubled and the upload time will be halved.

11.7 Data Log | Start LogSelecting this menu item will open a dialogue box from where you can chose to activate logging now or activate logging at a specified time. If G100 contains a log configuration logging can start and the state of the G100 Data Logging Function will be active. If G100 does not contain a log configuration you will be prompted to download one.

No. of data records 3600tLog

ΔTLog------------------× N×=

Memory usage [kb] 32tLog

ΔTLog------------------× N×<

Max possible logging time [h] 61ΔTLog

N------------------×>

Upload time [min] 10700tLog

ΔTLogrbaud------------------------------------ N××<

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11.8 Data Log | Pause LogSelecting this menu item will pause the data logging and the state of the G100 Data Logging Function will be paused.

11.9 Data Log | Reset LogSelecting this menu item will reset the data logging. All logged data will be cleared but the downloaded log configuration will remain. The state of the G100 Data Logging Function after reset will be idle.

11.10 Data Log | Show Log DataThis menu item opens a simple viewer for graphically displaying uploaded logged data saved using Semicolon as the record value delim-iter. This can be used to quickly give an impression of the data before processing them in more advanced programs like Excell.The viewer offers the following simple features:

Scaling, Translation and Zooming can all be cancelled with "r".

11.11 G100 icon [Data log]This dialogue box, which is only present for the gateway types G100 Basic and G100 R/M/P, is used to show the state of the G100 Data Log Function. This function can be in one of the following states:

A pie chart showing the status of the data log memory (used sectors, free sectors, bad sectors) is also shown. Use the PC Tool G100 Data Log for • The creation of a log configuration and downloading it to the G100. • The starting, pausing, and resetting operations of the Data Log Function.• Retrieving and viewing of logged data

Selection of data items to view: To enable/disable the graph of a data item double-click on the chart with the left mouse button.

Scaling: Press [Ctrl] and hold down both mouse buttons. Move mouse up/down to decrease/increase the chart size.

Translation: Press [Shift] and hold down both mouse buttons. Move mouse to shift the chart horizontally or verti-cally.

Zooming: Axis Zooming: Press [Shift] and hold down the left mouse button while marking area to zoom into. Graphics Zooming: Press [Ctrl] and hold down the left mouse button while marking area to zoom into.

Off: G100 contains no log configuration and the complete data log memory is empty and available for use. This is the default factory state of the Data Logging Function and it equals the state after a new software download has taken place. You need to download a log configuration before data logging can be started.

Idle: G100 contains a log configuration, but is currently not logging any data. The complete data log memory is empty and available for use. This is the state of the Data Logging Function when a log configuration has just been downloaded. If data logging is started, G100 will use the log configuration and start logging from the first sector in the data log memory.

Active: G100 is currently logging using the downloaded log configuration.

Paused: Data logging has been paused. When data logging is started again G100 will use the current log configuration and will start logging from the current position in the data log memory.

Full: Logging has been stopped because the data log memory is full. You need to reset the Data Logging Function.

Building: G100 is currently installing the new log configuration in flash memory. The building state should only be present a very short time.

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12. Data logging applications

12.1 Examples of template constructionA template for a CU 3 which can be used to log data items every 10 s whenever the average linecurrent i_rst is outside the interval [10A; 50A].Sample period: "10 s"Log activation: "Condition"Profile: "CU 3"Tag name: "i_rst"Operator: "]["Value 1: "100" (corresponds to 100 * 0.1A = 10.0A)Value 2: "500" (corresponds to 500 * 0.1A = 50.0A)

A template for an MGE, which can be used to investigate what happens with selected data items in a 5 min period before the MGE enters the alarm-standby mode (act_mode3, bit 3 = 1). The logging resolution should be the best possible (4 s).Sample period: "4 s"Log activation: "Condition"Profile: "MGE"Tag name: "act_mode3"Operator: "&"Value 1: "00001000"Pre condition: "5 min"

A template, which can trigger the logging of data items every minute whenever Digital Input DI1 goes high.Sample period: "1 min"Log activation: "Condition"Profile: "G100"Tag name: "di"Operator: "&"Value 1: "00000001"

12.2 Off-line configuration of the G100 Data Logging FunctionThe procedure is as follows: With PC Tool G100 Data Log you build a log configuration and save it to a file. Later when you are connected to the G100 which you are going to use for the planned data logging you save the log configuration to G100 and activate the logging.

Step Action

1 In PC Tool G100 Data Log (off-line) you open the dialogue box "Edit configuration" via the menu Configuration | Edit...

2 You browse through the device type numbers in the field "Device type". Read the name of the chosen device type in the "De-scription" field.

3 Enter the address of the unit to log from in the field "Unit Addr." or the R100 number in the field "No."

4 Now select the data items you want to log from this unit one by one together with a template. Each time you click [Add], the se-lected (highlighted) data item with the actual template will be added to the log configuration.

5 Repeat steps 2-4 if there are more units you want to log from

6 When you have completed the log configuration you save it on your hard disk via the menu "Configuration | Save | To file..."

7 When you connect to G100 you open your log configuration via "Configuration | Load | From file..." and transfer the configu-ration to G100 via "Configuration | Save | To G100..."

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13. Cabling guidelines

13.1 General guide to cabling and communication distancesThe G100 can be connected to a master (PC/PLC) over different distances using different connection methods according to the following table.

The table above is only a guide to cabling and communication distances.It is possible to combine different connection methods to increase the distance between the master (PC/PLC) and G100, see examples below.Note:It is highly recommended that protection against voltage surges caused by lightning is installed as part of the bus system. A lightning stroke can cause dangerous voltages within a 1-kilometre radius of it.

See www.dehn.de for a guide to protection against surge voltages.

G100 G100version

Type of connection

Distance1 between G100master (PC/PLC)

Communicationsconnection medium

Extra communication equipment required.

Serviceport All

Direct 20 m Null modem cableDirect 1200 m Twisted pair with shield2 Line driversDirect 5000 m Fibre optics Line driversRadio modem Several km Radio waves Radio modems

Port 13 R/M/P

Direct 20 m Null modem cableDirect 1200 m Twisted pair with shield Line driversDirect 5000 m Fibre optics Line driversRadio modem Several km Radio waves Radio modemsTelephone modem Worldwide Telephone service

providerTelephone-modemsGSM or landline

Profibus ProfibusDirect 1200 m Twisted pair with shieldDirect 5000 m Fibre optics Line drivers

1. Distances quoted are only an indication of those achievable.2. It is highly recommended that any outdoor connections longer then 200 m are made by fibre optic due to the risk of damage by light-

ning. 3. Note: Using a Modem data splitter makes it possible to connect two or more G100's to the same port on the PC or to the same modem

(radio or telephone).

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For devices without handshaking a basic three-wire version can be used. For a 9-pin connector the pin configuration is:

For devices with handshaking the pin configuration for a 9-pin connector is:

Shown below are some of the possible connection methods between a G100, and a master (PC/PLC), as well as possible combinations of the different connection methods that can be combined.

Examples of connections between G100 service port and a master

9 way D-Sub Signal Direction Signal 9 way D-Sub

2 Received data RD <-------- Transmit data TD 33 Transmit data TD --------> Received data RD 25 Signal ground SG ----------- Signal ground SG 5

9 way D-Sub Signal Direction Signal 9 way D-Sub

2 Received data RD <-------- Transmit data TD 33 Transmit data TD --------> Received data RD 24 Data terminal ready DTR --------> Data set ready DSR 65 Signal ground SG ----------- Signal ground SG 56 Data set ready DSR <-------- Data terminal ready DTR 47 Request to send RTS --------> Clear to send CTS 88 Clear to send CTS <-------- Request to send RTS 7

TM02

4734

1502

Master RS-232 3 wire null modem cable

20 m

Service

Port

G100

GENIbus

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Examples of possible fixed connections between G100 port 1 and a master.

Examples of non-fixed connections between G100 port 1 and a master.

TM02

4735

1502

G100

GENIbusPort 1

RS-232

Line driver

Modem data splitter

RS-23220 m

RS-485 copper cable

1200 m

or

Fibre optic cable5000 m

Master Line driver

RS-23220 m

20 m

Port 1G100

GENIbus

TM02

4736

1502

Master

RS-232 20 m

Radio or telephone modem

Radio waves several km

or

Telephone network worldwide

Radio or telephone modem

Modem data splitter

RS-23220 m

Port 1

G100

GENIbus

RS-232 20 m

Port 1

G100

GENIbus

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Examples of combinations of connections between G100 port 1 and a master.

TM02

4737

1502

Master

Radio modem Radio waves several km

Radio modem

Line driver

RS-232 20 m

Fibre optic cable 5000 m

Line driver Modem

data

RS-232

20 m

Port 1G100

GENIbus

RS-23220 m

Port 1G100

GENIbus

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14. Fault findingThe following tables describe some of the most common problems arising in connection with establishing communication between one of the PC tools and the G100 gateway.

Connection to service port

Fault indication Cause Remedy

Dir

ect a

cces

s

G100 icon is red, and the status bar shows: 'Error'.

No communication between PC and G100. Check that...• the cable is correct (Standard 0-modem ca-

ble)• you are using the correct COM port in your

PC• the baud rate selection in the PC tool is

9600.

Acc

ess

via

radi

o m

odem

G100 icon is red, and the status bar shows: 'Error'.

No communication between PC and G100. Check that...• the cable is correct (consult your Radio

User Manual and• G100 Product Information to match the pin

connections)• you are using the correct COM port in your

PC• the baud rate selected in the PC tool is

9600• the radio modems data input baud rate is

set to 9600• the radio modems are operating in trans-

parent mode.

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Connection to Radio/Modem/PLC version port 1

Fault indication Cause RemedyD

irec

t acc

ess

G100 icon is red, and the status bar shows: 'Error'.

No communication be-tween PC and G100.

Check that...• the cable is correct (Standard 0-modem cable)• you are using the correct COM port in your PC• the baud rate selected in the PC tool matches the hardware selection on

the Radio/Modem/PLC board• the I/O type on the Radio/Modem/PLC board is set to

'Direct'.

Acc

ess

via

mod

em

Modem connection can-not be established.A message box with the text: "No carrier found on remote modem" ap-pears.

G100 modem is not properly connected to telephone line, or G100 modem is not in auto reply mode.

To activate auto reply mode use a terminal program (e.g. Procomm) to send the following AT-command: "ATS0=1".

If the I/O type on the Radio/Modem/PLC board is set to 'Modem', G100 itself is able to initialize the modem. The initialization string can be set up from PC Tool G100 in the following way:1. Connect the PC to the G100 Service port and start PC Tool G100.2. Click the G100 icon.3. Select the [Radio/Modem/PLC board...] button.4. Select the [Alarm setup...] button.5. In the Modem initialization field write: "ATS0=1".6. Close the menu with [OK].7. Confirm writing data to G100 with [Yes].8. Exit the PC Tool G100 and power off/on the G100 to

initialize the modem.Modem connection has been established but the G100 icon turns red and the status bar shows: 'Error'.

No communication be-tween PC and G100. This could be due to a bad telephone line.

• Hang up and try again.If this does not help, check that...• the cable between G100 and modem is correct (Standard modem cable =

all pins straight through)• the I/O type on the Radio/Modem/PLC board is set to 'Modem' or 'Direct'.• the Protocol on the Radio/Modem/PLC board is set to Auto detect or

G100.

Acc

ess

via

radi

o

G100 icon is red, and the status bar shows: 'Error'.

No communication be-tween PC and G100.

Check that...• the cable is correct (consult your radio user manual and G100 Product In-

formation to match the pin connections)• you are using the correct COM port in your PC• the baud rate selected in the PC tool matches the hardware selection on

the Radio/Modem/PLC board• the I/O type on the Radio/Modem/PLC board is set to 'Radio' ('Direct' if

your radio operates in transparent mode).

All connections

Fault indication Cause Remedy

The communication between PC tool and G100 seems to be OK (the status bar is showing 'OK' and 'Scanning...').Several GENIbus units are con-nected to G100, none or only some are shown in the PC tool.

No communication be-tween PC and G100.

Check that...• the cable between the G100 GENIbus port and the 'missing' units is cor-

rect (see G100 Product Information for specifications)• all GENIbus units have unique addressesthe 'missing' units are compatible with G100. Select the menu: Help I About... to see compatible products.

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15. Glossary

Word Explanation

baud A measure of data transfer speed equal to “signal events per second”. In most communication systems this corresponds to “bits per second.

bus A network topology where all devices can exchange data directly with each other ( = multidrop).Null modem cable A cable used for connecting two Data Terminal Equipment (DTE) devices.

Line driverA signal converter/repeater which conditions a digital signal to ensure reliable transmission over an ex-tended distance. The most common signal conversions are:RS-232 to RS-485 and vice versa RS-232 to fibre optics and vice versa.

Modem data splitter Non-powered device which can connect two DTE devices to one Data Communication Equipment. (DCE) device.

Call-back A telephone call initiated by G100.SMS Small Message Service, communications protocol for sending small texts over the GSM telephone network.UCP Universal Communications Protocol, used for SMS via fixed line modems.

Subject to alterations.

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ArgentinaBombas GRUNDFOS de Argentina S.A.Ruta Panamericana km. 37.500 Lote 34A1619 - GarinPcia. de Buenos AiresPhone: +54-3327 414 444Telefax: +54-3327 411 111

AustraliaGRUNDFOS Pumps Pty. Ltd. P.O. Box 2040 Regency Park South Australia 5942 Phone: +61-8-8461-4611 Telefax: +61-8-8340 0155

AustriaGRUNDFOS Pumpen Vertrieb Ges.m.b.H.Grundfosstraße 2 A-5082 Grödig/Salzburg Tel.: +43-6246-883-0 Telefax: +43-6246-883-30

BelgiumN.V. GRUNDFOS Bellux S.A. Boomsesteenweg 81-83 B-2630 Aartselaar Tél.: +32-3-870 7300 Télécopie: +32-3-870 7301

BelorussiaПредставительство ГРУНДФОС в Минске220090 Минск ул.Олешева 14 Телефон: (8632) 62-40-49Факс: (8632) 62-40-49

Bosnia/HerzegovinaGRUNDFOS SarajevoParomlinska br. 16,BiH-71000 SarajevoPhone: +387 33 713290Telefax: +387 33 231795

BrazilMark GRUNDFOS Ltda.Av. Humberto de Alencar Castelo Branco, 630CEP 09850 - 300São Bernardo do Campo - SPPhone: +55-11 4393 5533Telefax: +55-11 4343 5015

BulgariaGRUNDFOS Pumpen VertriebRepresentative Office - BulgariaBulgaria, 1421 SofiaLozenetz District105-107 Arsenalski blvd. Phone: +359 2963 3820, 2963 5653Telefax: +359 2963 1305

CanadaGRUNDFOS Canada Inc. 2941 Brighton Road Oakville, Ontario L6H 6C9 Phone: +1-905 829 9533 Telefax: +1-905 829 9512

ChinaGRUNDFOS Pumps (Shanghai) Co. Ltd.51 Floor, Raffles CityNo. 268 Xi Zang Road. (M)Shanghai 200001PRCPhone: +86-021-612 252 22Telefax: +86-021-612 253 33

CroatiaGRUNDFOS predstavništvo ZagrebCebini 37, BuzinHR-10000 ZagrebPhone: +385 1 6595 400 Telefax: +385 1 6595 499

Czech RepublicGRUNDFOS s.r.o.Čajkovského 21779 00 OlomoucPhone: +420-585-716 111Telefax: +420-585-716 299

DenmarkGRUNDFOS DK A/S Martin Bachs Vej 3 DK-8850 Bjerringbro Tlf.: +45-87 50 50 50 Telefax: +45-87 50 51 51 E-mail: [email protected]/DK

EstoniaGRUNDFOS Pumps Eesti OÜPeterburi tee 4411415 TallinnTel: + 372 606 1690Fax: + 372 606 1691

FinlandOY GRUNDFOS Pumput AB Mestarintie 11 FIN-01730 Vantaa Phone: +358-3066 5650 Telefax: +358-3066 56550

FrancePompes GRUNDFOS Distribution S.A. Parc d’Activités de Chesnes 57, rue de Malacombe F-38290 St. Quentin Fallavier (Lyon) Tél.: +33-4 74 82 15 15 Télécopie: +33-4 74 94 10 51

GermanyGRUNDFOS GMBHSchlüterstr. 3340699 ErkrathTel.: +49-(0) 211 929 69-0 Telefax: +49-(0) 211 929 69-3799e-mail: [email protected] in Deutschland:e-mail: [email protected]

GreeceGRUNDFOS Hellas A.E.B.E. 20th km. Athinon-Markopoulou Av. P.O. Box 71 GR-19002 Peania Phone: +0030-210-66 83 400 Telefax: +0030-210-66 46 273

Hong KongGRUNDFOS Pumps (Hong Kong) Ltd. Unit 1, Ground floor Siu Wai Industrial Centre 29-33 Wing Hong Street & 68 King Lam Street, Cheung Sha Wan Kowloon Phone: +852-27861706 / 27861741 Telefax: +852-27858664

HungaryGRUNDFOS Hungária Kft.Park u. 8H-2045 Törökbálint, Phone: +36-23 511 110Telefax: +36-23 511 111

IndiaGRUNDFOS Pumps India Private Limited118 Old Mahabalipuram RoadThoraipakkamChennai 600 096Phone: +91-44 2496 6800

IndonesiaPT GRUNDFOS Pompa Jl. Rawa Sumur III, Blok III / CC-1 Kawasan Industri, Pulogadung Jakarta 13930 Phone: +62-21-460 6909 Telefax: +62-21-460 6910 / 460 6901

IrelandGRUNDFOS (Ireland) Ltd. Unit A, Merrywell Business ParkBallymount Road LowerDublin 12 Phone: +353-1-4089 800 Telefax: +353-1-4089 830

ItalyGRUNDFOS Pompe Italia S.r.l. Via Gran Sasso 4I-20060 Truccazzano (Milano)Tel.: +39-02-95838112 Telefax: +39-02-95309290 / 95838461

JapanGRUNDFOS Pumps K.K.Gotanda Metalion Bldg., 5F, 5-21-15, Higashi-gotandaShiagawa-ku, Tokyo141-0022 JapanPhone: +81 35 448 1391Telefax: +81 35 448 9619

KoreaGRUNDFOS Pumps Korea Ltd.6th Floor, Aju Building 679-5Yeoksam-dong, Kangnam-ku, 135-916Seoul, KoreaPhone: +82-2-5317 600Telefax: +82-2-5633 725

LatviaSIA GRUNDFOS Pumps Latvia Deglava biznesa centrsAugusta Deglava ielā 60, LV-1035, Rīga,Tālr.: + 371 714 9640, 7 149 641Fakss: + 371 914 9646

LithuaniaGRUNDFOS Pumps UABSmolensko g. 6LT-03201 VilniusTel: + 370 52 395 430Fax: + 370 52 395 431

MalaysiaGRUNDFOS Pumps Sdn. Bhd.7 Jalan Peguam U1/25Glenmarie Industrial Park40150 Shah AlamSelangor Phone: +60-3-5569 2922Telefax: +60-3-5569 2866

MéxicoBombas GRUNDFOS de México S.A. de C.V. Boulevard TLC No. 15Parque Industrial Stiva AeropuertoApodaca, N.L. 66600Phone: +52-81-8144 4000 Telefax: +52-81-8144 4010

NetherlandsGRUNDFOS NetherlandsVeluwezoom 351326 AE AlmerePostbus 220151302 CA ALMERE Tel.: +31-88-478 6336 Telefax: +31-88-478 6332e-mail: [email protected]

New ZealandGRUNDFOS Pumps NZ Ltd.17 Beatrice Tinsley CrescentNorth Harbour Industrial EstateAlbany, AucklandPhone: +64-9-415 3240Telefax: +64-9-415 3250

NorwayGRUNDFOS Pumper A/S Strømsveien 344 Postboks 235, Leirdal N-1011 Oslo Tlf.: +47-22 90 47 00 Telefax: +47-22 32 21 50

PolandGRUNDFOS Pompy Sp. z o.o.ul. Klonowa 23Baranowo k. PoznaniaPL-62-081 PrzeźmierowoTel: (+48-61) 650 13 00Fax: (+48-61) 650 13 50

PortugalBombas GRUNDFOS Portugal, S.A. Rua Calvet de Magalhães, 241Apartado 1079P-2770-153 Paço de ArcosTel.: +351-21-440 76 00Telefax: +351-21-440 76 90

RomâniaGRUNDFOS Pompe România SRLBd. Biruintei, nr 103 Pantelimon county IlfovPhone: +40 21 200 4100Telefax: +40 21 200 4101E-mail: [email protected]

RussiaООО ГрундфосРоссия, 109544 Москва, ул. Школьная 39Тел. (+7) 495 737 30 00, 564 88 00Факс (+7) 495 737 75 36, 564 88 11E-mail [email protected]

Serbia GRUNDFOS Predstavništvo BeogradDr. Milutina Ivkovića 2a/29YU-11000 Beograd Phone: +381 11 26 47 877 / 11 26 47 496Telefax: +381 11 26 48 340

SingaporeGRUNDFOS (Singapore) Pte. Ltd. 24 Tuas West Road Jurong Town Singapore 638381 Phone: +65-6865 1222 Telefax: +65-6861 8402

SloveniaGRUNDFOS PUMPEN VERTRIEB Ges.m.b.H.,Podružnica LjubljanaBlatnica 1, SI-1236 TrzinPhone: +386 1 563 5338Telefax: +386 1 563 2098E-mail: [email protected]

SpainBombas GRUNDFOS España S.A. Camino de la Fuentecilla, s/n E-28110 Algete (Madrid) Tel.: +34-91-848 8800 Telefax: +34-91-628 0465

SwedenGRUNDFOS AB Lunnagårdsgatan 6 431 90 Mölndal Tel.: +46-0771-32 23 00 Telefax: +46-31 331 94 60

SwitzerlandGRUNDFOS Pumpen AG Bruggacherstrasse 10 CH-8117 Fällanden/ZH Tel.: +41-1-806 8111 Telefax: +41-1-806 8115

TaiwanGRUNDFOS Pumps (Taiwan) Ltd. 7 Floor, 219 Min-Chuan Road Taichung, Taiwan, R.O.C. Phone: +886-4-2305 0868Telefax: +886-4-2305 0878

ThailandGRUNDFOS (Thailand) Ltd. 947/168 Moo 12, Bangna-Trad Rd., K.M. 3,Bangna, PhrakanongBangkok 10260 Phone: +66-2-744 1785 ... 91Telefax: +66-2-744 1775 ... 6

TurkeyGRUNDFOS POMPA San. ve Tic. Ltd. Sti.Gebze Organize Sanayi Bölgesi Ihsan dede Caddesi,2. yol 200. Sokak No. 20441490 Gebze/ KocaeliPhone: +90 - 262-679 7979Telefax: +90 - 262-679 7905E-mail: [email protected]

UkraineТОВ ГРУНДФОС УКРАЇНА 01010 Київ, Вул. Московська 8б, Тел.:(+38 044) 390 40 50 Фах.: (+38 044) 390 40 59E-mail: [email protected]

United Arab EmiratesGRUNDFOS Gulf DistributionP.O. Box 16768Jebel Ali Free ZoneDubaiPhone: +971-4- 8815 166Telefax: +971-4-8815 136

United KingdomGRUNDFOS Pumps Ltd. Grovebury Road Leighton Buzzard/Beds. LU7 8TL Phone: +44-1525-850000 Telefax: +44-1525-850011

U.S.A.GRUNDFOS Pumps Corporation 17100 West 118th TerraceOlathe, Kansas 66061Phone: +1-913-227-3400 Telefax: +1-913-227-3500

UsbekistanПредставительство ГРУНДФОС в Ташкенте700000 Ташкент ул.Усмана Носира 1-й тупик 5Телефон: (3712) 55-68-15Факс: (3712) 53-36-35

Addresses revised 05.12.2007

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