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A crash course on Creativity
Paying attention: Insights on observation experience
Venture Lab, Stanford University
@OmarEAvila
Clothes stores
Vs
Lighting logo & Big entrance Lighting loop windows
Several door enters
Different approaches, same goal
Nothion stores in the same square …
Vs
Centenarian with attractive wood craft
facade
¿Modern building?¡Prison, No pass!
with different approach (and success)
Notion stores in the same square …
¡Crawded & stuff even in the ceiling!
¿Where is everybody?
¡Ooohh!
Vs+
¿ ?But different performance
Notion stores in the same square
¡Helping to make real your dreams!
Vs
¡I´m busy, get you ticket first!
Customer focus Vs Business interest
Umbrella & fan artesans since 1858
Advise to avoid the umbrella´s oxidation
“Before purchase, make sure the right quality of the
product”
Graduates Childhood educators
And the other two stores …
Customer centered & paying attention to the details
Shelves in sight for kids & parents
All colors & styles you are looking for
And the other two stores …
Understanding the customer needs